About RISA Cancer patients don’t just fight the disease - they fight the system. Today, life-saving treatments are routinely delayed by days or even weeks due to manual, error-prone workflows. At RISA Labs, we’re here to fix that. RISA’s platform - Business Operating System as a Service (BOSS) - is not another automation bot or AI assistant. It’s a full-stack orchestration engine built for the vertical complexity of healthcare. Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents: LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack. This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce. Role Overview We’re hiring a Marketing Associate – SDR to bridge the gap between marketing campaigns and real-world customer conversations. In this role, you’ll act as the first point of contact for potential customers — initiating outreach, sparking curiosity, and booking meetings that move our pipeline forward. This role is ideal for someone who’s deeply curious, and motivated by the challenge of opening doors in complex, regulated industries. Responsibilities Prospect Outreach: Engage leads generated through marketing and outbound research via email, LinkedIn, calls, and creative channels. Lead Qualification: Ask the right questions to understand prospects' needs and assess their fit for RISA’s solutions. Meeting Scheduling: Set up qualified intro meetings for our partnerships and executive teams. CRM & Reporting: Maintain clean and consistent lead tracking within CRM tools; analyze outreach performance and iterate strategies. Campaign Collaboration: Partner with marketing on messaging, sequences, and audience segmentation to optimize response rates. Market Feedback Loop: Share insights from the frontlines with marketing, product, and leadership to shape strategy and roadmap. Qualifications 2–4 years of experience in sales, marketing, or business development (internships welcome) Strong written and verbal communication skills; clear, crisp, and persuasive Highly organized and self-motivated — you know how to hit the ground running Comfortable operating in ambiguous, fast-moving environments Familiarity with CRM tools (e.g., HubSpot, Salesforce, or similar) a plus Passion for healthcare, AI, or systems transformation is a big plus Show more Show less
About RISA Cancer patients don’t just fight the disease - they fight the system. Today, life-saving treatments are routinely delayed by days or even weeks due to manual, error-prone workflows. At RISA Labs, we’re here to fix that. RISA’s platform - Business Operating System as a Service (BOSS) - is not another automation bot or AI assistant. It’s a full-stack orchestration engine built for the vertical complexity of healthcare. Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents: LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack. This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce. Role Overview We’re hiring a Marketing Associate – SDR to bridge the gap between marketing campaigns and real-world customer conversations. In this role, you’ll act as the first point of contact for potential customers — initiating outreach, sparking curiosity, and booking meetings that move our pipeline forward. This role is ideal for someone who’s deeply curious, and motivated by the challenge of opening doors in complex, regulated industries. Responsibilities Prospect Outreach: Engage leads generated through marketing and outbound research via email, LinkedIn, calls, and creative channels Lead Qualification: Ask the right questions to understand prospects' needs and assess their fit for RISA’s solutions Proposal Development : Collaborate with internal teams to create compelling, tailored proposals that address client needs and align with RFP (Request for Proposal) requirements Meeting Scheduling: Set up qualified intro meetings for our partnerships and executive teams CRM & Reporting: Maintain clean and consistent lead tracking within CRM tools; analyze outreach performance and iterate strategies Campaign Collaboration: Partner with marketing on messaging, sequences, and audience segmentation to optimize response rates Market Feedback Loop: Share insights from the frontlines with marketing, product, and leadership to shape strategy and roadmap Qualifications 2–4 years of experience in sales, marketing, or business development Strong written and verbal communication skills; clear, crisp, and persuasive Highly organized and self-motivated — you know how to hit the ground running Comfortable operating in ambiguous, fast-moving environments Familiarity with CRM tools (e.g., HubSpot, Salesforce, or similar) a plus Passion for healthcare, AI, or systems transformation is a big plus Show more Show less
About RISA Cancer patients don’t just fight the disease - they fight the system. Today, life-saving treatments are routinely delayed by days or even weeks due to manual, error-prone workflows. At RISA Labs, we’re here to fix that. RISA’s platform - Business Operating System as a Service (BOSS) - is not another automation bot or AI assistant. It’s a full-stack orchestration engine built for the vertical complexity of healthcare. Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents: LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack. This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce. Role Overview We are seeking a talented Machine Learning Engineer who will work closely with data scientists, product managers, and engineers to implement machine learning solutions that solve real-world problems in industries like healthcare. You will focus on designing and building scalable, efficient machine learning systems, improving model performance, and driving innovation within RISA Labs’ AI-driven platform. This is an exciting opportunity to apply your skills in a high-impact, mission-driven environment and help shape the future of AI-powered infrastructure. Responsibilities Model Development: Design, implement, and optimize machine learning models, including supervised/unsupervised learning, deep learning, and reinforcement learning Model Deployment: Work on the end-to-end lifecycle of machine learning models — from training and validation to deployment, monitoring, and continuous improvement in production environments Data Analysis & Feature Engineering: Analyze large datasets, clean and preprocess data, and identify key features to improve model accuracy and performance Performance Optimization: Continuously improve and optimize machine learning models for speed, scalability, and accuracy, focusing on real-time applications in high-volume environments Collaboration: Collaborate with cross-functional teams to integrate machine learning models into RISA’s platform, ensuring that they meet business needs and user requirements Research & Innovation: Stay up-to-date with the latest research and industry trends in machine learning and AI, bringing new ideas and techniques to improve our systems Infrastructure Development: Work on building scalable infrastructure for machine learning workflows, including data pipelines, model management, and performance tracking AI Ethics & Compliance: Ensure that machine learning models are ethically sound and comply with industry regulations, such as HIPAA, when applied to sensitive data in regulated industries Qualifications 3+ years of experience in machine learning engineering, data science, or related fields Proficiency in Python and machine learning frameworks like TensorFlow, PyTorch, or scikit-learn Solid experience with machine learning algorithms, model optimization, and deep learning techniques Experience with cloud platforms (AWS, GCP, or Azure) and deploying machine learning models in production Strong understanding of data structures, algorithms, and computational complexity Familiarity with distributed computing tools (e.g., Spark, Hadoop) and data pipelines Experience with model versioning, experiment tracking, and building machine learning workflows (e.g., MLflow, Kubeflow) Familiarity with data privacy and security standards (e.g., HIPAA) when working with sensitive data Excellent communication skills and the ability to work collaboratively in a cross-functional team Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or related field, or equivalent experience Bonus: Experience working in healthcare, life sciences, or other regulated industries Show more Show less
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We’re looking for an Associate Product Manager (APM) to join our tight-knit product team in Bangalore or Palo Alto. You’ll help build the backbone of RISA’s platform, shaping AI-driven tools like LLM apps, agentic AI infrastructure, autonomous AI apps, and AI simulators that power oncology workflows, partner dashboards, and internal systems. This role is perfect for someone eager to dive into product development, take ownership, and grow in a fast-moving healthtech startup. Roles and Responsibilities Build and refine AI-powered tools, including LLM apps, agentic AI systems, autonomous apps, and AI simulators for healthcare workflows Work with product leads to define features, set priorities, and create clear specs Research user needs by talking to customers, observing workflows, and analyzing data Write clear product docs, like requirements, user stories, and notes, to guide development Track progress, manage timelines, and balance trade-offs to keep projects on track Support testing, user acceptance, and launch efforts to ensure high-quality delivery Gather feedback from support, operations, and engineering teams to improve the product Take initiative, ask questions, and own your work from day one in a dynamic environment Qualifications 1 to 4 years of experience in product management, operations, design, or engineering Strong communication and writing skills to simplify complex ideas Comfortable thriving in fast-paced, uncertain settings Curious about AI, machine learning, healthcare, or regulated systems Bonus: Experience with tools like Figma, SQL, Jira, Notion, or Slack Bonus: Background in startups, fellowships, or high-ownership internships Why You’ll Love Working at RISA This is a hands-on role for builders who love tackling tough problems in healthcare. You’ll work closely with engineers, designers, and oncology experts, getting involved in every step from ideation to launch. If you’re driven to create from scratch, grow fast, and make a real impact on cancer care, RISA is the place to become a full-stack product leader. With a small team and big vision, your work will shape the future of healthcare efficiency.
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview As a Compliance Manager, you will oversee and manage the implementation, maintenance, and monitoring of RISA Labs’ compliance frameworks — including HIPAA , SOC 2 , ISO 27701 , and HiTrust . You’ll collaborate across engineering, legal, operations, and security to ensure our platform and internal practices meet industry, regulatory, and partner standards. This is a critical, cross-functional role for someone who thrives at the intersection of regulation, systems thinking, and fast-moving tech environments. Responsibilities Compliance Program Management: Own the strategy, execution, and tracking of compliance across frameworks like HIPAA, SOC 2, ISO 27701, and HiTrust Audit & Certification Readiness: Lead internal readiness efforts for audits and certifications, partnering with third-party assessors and internal stakeholders Policy Development: Draft, maintain, and implement policies, procedures, and controls aligned with regulatory and industry standards Risk Management: Conduct risk assessments, control gap analyses, and incident investigations to identify compliance weaknesses and mitigate risk Cross-Functional Collaboration: Work closely with engineering, product, security, and legal to ensure new features and systems are compliant by design Security & Privacy Oversight: Support the security team in managing vendor reviews, access controls, data handling policies, and encryption practices Employee Training & Awareness: Develop and lead internal compliance education programs, including onboarding, role-based training, and refreshers Regulatory Monitoring: Stay up to date with changes in relevant laws and standards and proactively adjust company practices to stay in alignment Reporting: Prepare reports for leadership and external stakeholders demonstrating compliance posture, audit findings, and remediation efforts Qualifications 5+ years of experience in compliance, privacy, or security-related roles, ideally within tech, SaaS, or healthcare organizations Deep understanding of HIPAA, SOC 2, ISO 27701, and HiTrust frameworks and certification processes Strong knowledge of data privacy laws (e.g., GDPR, CCPA) and IT security principles Experience working cross-functionally with product, security, legal, and engineering teams Excellent writing, policy drafting, and documentation skills High integrity and attention to detail, able to manage sensitive information and operate with discretion Bonus: Certifications such as CIPP, CISA, CISSP, or HiTrust CCSFP Bachelor’s degree in a related field (Information Security, Law, Business, or equivalent experience)
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus
About RISA Labs| Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are looking for a Product Designer who can blend creativity with problem-solving to design elegant, user-friendly solutions for complex problems. You’ll be responsible for crafting user flows, wireframes, prototypes, and UI designs that directly impact the way healthcare and service organizations interact with our platform. Your work will help simplify workflows for our users, enhance their experience, and ultimately contribute to better service delivery. This is an exciting opportunity to make a direct impact on the design and usability of an innovative AI platform in a rapidly evolving industry. Responsibilities User-Centered Design: Lead the design process for new features and product areas, ensuring that user needs and pain points are at the core of every design decision Wire framing & Prototyping: Create wireframes, interactive prototypes, and UI designs that effectively communicate your design vision and allow for user testing and feedback Collaboration: Work closely with cross-functional teams, including product managers, engineers, and user researchers, to bring product features from concept to launch User Research: Participate in user research activities, including user interviews, usability testing, and feedback sessions to validate design decisions and inform future iterations Design Systems: Contribute to the evolution of our design system, ensuring consistency in visual design, user interaction patterns, and accessibility across the product Iterate & Improve: Continuously iterate on designs based on user feedback, testing, and team input to ensure the final product meets business goals and user needs Visual Design: Deliver high-fidelity visual designs and design assets that ensure a seamless and consistent user experience across all product touch points Problem-Solving: Translate complex service workflows into simple, intuitive interfaces that support users in critical, time-sensitive tasks Qualifications 3+ years of experience as a Product Designer, Interaction Designer, or UX/UI Designer, with a portfolio that demonstrates your design process and impact Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar Solid understanding of user-centered design principles, including research, usability testing, and design iteration Experience designing for complex products, particularly in SaaS, healthcare, or regulated industries (preferred) Strong understanding of design systems and creating scalable, reusable components Ability to collaborate with developers to ensure designs are accurately implemented and meet functional requirements Excellent communication and presentation skills, with the ability to clearly explain design decisions to both technical and non-technical stakeholders Experience working in an Agile environment and collaborating with product and engineering teams on a fast-paced schedule Bonus: Knowledge of accessibility standards and creating designs that are usable for diverse populations