About RISA Cancer patients don’t just fight the disease - they fight the system. Today, life-saving treatments are routinely delayed by days or even weeks due to manual, error-prone workflows. At RISA Labs, we’re here to fix that. RISA’s platform - Business Operating System as a Service (BOSS) - is not another automation bot or AI assistant. It’s a full-stack orchestration engine built for the vertical complexity of healthcare. Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents: LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack. This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce. Role Overview We’re hiring a Marketing Associate – SDR to bridge the gap between marketing campaigns and real-world customer conversations. In this role, you’ll act as the first point of contact for potential customers — initiating outreach, sparking curiosity, and booking meetings that move our pipeline forward. This role is ideal for someone who’s deeply curious, and motivated by the challenge of opening doors in complex, regulated industries. Responsibilities Prospect Outreach: Engage leads generated through marketing and outbound research via email, LinkedIn, calls, and creative channels. Lead Qualification: Ask the right questions to understand prospects' needs and assess their fit for RISA’s solutions. Meeting Scheduling: Set up qualified intro meetings for our partnerships and executive teams. CRM & Reporting: Maintain clean and consistent lead tracking within CRM tools; analyze outreach performance and iterate strategies. Campaign Collaboration: Partner with marketing on messaging, sequences, and audience segmentation to optimize response rates. Market Feedback Loop: Share insights from the frontlines with marketing, product, and leadership to shape strategy and roadmap. Qualifications 2–4 years of experience in sales, marketing, or business development (internships welcome) Strong written and verbal communication skills; clear, crisp, and persuasive Highly organized and self-motivated — you know how to hit the ground running Comfortable operating in ambiguous, fast-moving environments Familiarity with CRM tools (e.g., HubSpot, Salesforce, or similar) a plus Passion for healthcare, AI, or systems transformation is a big plus Show more Show less
About RISA Cancer patients don’t just fight the disease - they fight the system. Today, life-saving treatments are routinely delayed by days or even weeks due to manual, error-prone workflows. At RISA Labs, we’re here to fix that. RISA’s platform - Business Operating System as a Service (BOSS) - is not another automation bot or AI assistant. It’s a full-stack orchestration engine built for the vertical complexity of healthcare. Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents: LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack. This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce. Role Overview We’re hiring a Marketing Associate – SDR to bridge the gap between marketing campaigns and real-world customer conversations. In this role, you’ll act as the first point of contact for potential customers — initiating outreach, sparking curiosity, and booking meetings that move our pipeline forward. This role is ideal for someone who’s deeply curious, and motivated by the challenge of opening doors in complex, regulated industries. Responsibilities Prospect Outreach: Engage leads generated through marketing and outbound research via email, LinkedIn, calls, and creative channels Lead Qualification: Ask the right questions to understand prospects' needs and assess their fit for RISA’s solutions Proposal Development : Collaborate with internal teams to create compelling, tailored proposals that address client needs and align with RFP (Request for Proposal) requirements Meeting Scheduling: Set up qualified intro meetings for our partnerships and executive teams CRM & Reporting: Maintain clean and consistent lead tracking within CRM tools; analyze outreach performance and iterate strategies Campaign Collaboration: Partner with marketing on messaging, sequences, and audience segmentation to optimize response rates Market Feedback Loop: Share insights from the frontlines with marketing, product, and leadership to shape strategy and roadmap Qualifications 2–4 years of experience in sales, marketing, or business development Strong written and verbal communication skills; clear, crisp, and persuasive Highly organized and self-motivated — you know how to hit the ground running Comfortable operating in ambiguous, fast-moving environments Familiarity with CRM tools (e.g., HubSpot, Salesforce, or similar) a plus Passion for healthcare, AI, or systems transformation is a big plus Show more Show less
About RISA Cancer patients don’t just fight the disease - they fight the system. Today, life-saving treatments are routinely delayed by days or even weeks due to manual, error-prone workflows. At RISA Labs, we’re here to fix that. RISA’s platform - Business Operating System as a Service (BOSS) - is not another automation bot or AI assistant. It’s a full-stack orchestration engine built for the vertical complexity of healthcare. Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents: LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack. This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce. Role Overview We are seeking a talented Machine Learning Engineer who will work closely with data scientists, product managers, and engineers to implement machine learning solutions that solve real-world problems in industries like healthcare. You will focus on designing and building scalable, efficient machine learning systems, improving model performance, and driving innovation within RISA Labs’ AI-driven platform. This is an exciting opportunity to apply your skills in a high-impact, mission-driven environment and help shape the future of AI-powered infrastructure. Responsibilities Model Development: Design, implement, and optimize machine learning models, including supervised/unsupervised learning, deep learning, and reinforcement learning Model Deployment: Work on the end-to-end lifecycle of machine learning models — from training and validation to deployment, monitoring, and continuous improvement in production environments Data Analysis & Feature Engineering: Analyze large datasets, clean and preprocess data, and identify key features to improve model accuracy and performance Performance Optimization: Continuously improve and optimize machine learning models for speed, scalability, and accuracy, focusing on real-time applications in high-volume environments Collaboration: Collaborate with cross-functional teams to integrate machine learning models into RISA’s platform, ensuring that they meet business needs and user requirements Research & Innovation: Stay up-to-date with the latest research and industry trends in machine learning and AI, bringing new ideas and techniques to improve our systems Infrastructure Development: Work on building scalable infrastructure for machine learning workflows, including data pipelines, model management, and performance tracking AI Ethics & Compliance: Ensure that machine learning models are ethically sound and comply with industry regulations, such as HIPAA, when applied to sensitive data in regulated industries Qualifications 3+ years of experience in machine learning engineering, data science, or related fields Proficiency in Python and machine learning frameworks like TensorFlow, PyTorch, or scikit-learn Solid experience with machine learning algorithms, model optimization, and deep learning techniques Experience with cloud platforms (AWS, GCP, or Azure) and deploying machine learning models in production Strong understanding of data structures, algorithms, and computational complexity Familiarity with distributed computing tools (e.g., Spark, Hadoop) and data pipelines Experience with model versioning, experiment tracking, and building machine learning workflows (e.g., MLflow, Kubeflow) Familiarity with data privacy and security standards (e.g., HIPAA) when working with sensitive data Excellent communication skills and the ability to work collaboratively in a cross-functional team Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or related field, or equivalent experience Bonus: Experience working in healthcare, life sciences, or other regulated industries Show more Show less
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We’re looking for an Associate Product Manager (APM) to join our tight-knit product team in Bangalore or Palo Alto. You’ll help build the backbone of RISA’s platform, shaping AI-driven tools like LLM apps, agentic AI infrastructure, autonomous AI apps, and AI simulators that power oncology workflows, partner dashboards, and internal systems. This role is perfect for someone eager to dive into product development, take ownership, and grow in a fast-moving healthtech startup. Roles and Responsibilities Build and refine AI-powered tools, including LLM apps, agentic AI systems, autonomous apps, and AI simulators for healthcare workflows Work with product leads to define features, set priorities, and create clear specs Research user needs by talking to customers, observing workflows, and analyzing data Write clear product docs, like requirements, user stories, and notes, to guide development Track progress, manage timelines, and balance trade-offs to keep projects on track Support testing, user acceptance, and launch efforts to ensure high-quality delivery Gather feedback from support, operations, and engineering teams to improve the product Take initiative, ask questions, and own your work from day one in a dynamic environment Qualifications 1 to 4 years of experience in product management, operations, design, or engineering Strong communication and writing skills to simplify complex ideas Comfortable thriving in fast-paced, uncertain settings Curious about AI, machine learning, healthcare, or regulated systems Bonus: Experience with tools like Figma, SQL, Jira, Notion, or Slack Bonus: Background in startups, fellowships, or high-ownership internships Why You’ll Love Working at RISA This is a hands-on role for builders who love tackling tough problems in healthcare. You’ll work closely with engineers, designers, and oncology experts, getting involved in every step from ideation to launch. If you’re driven to create from scratch, grow fast, and make a real impact on cancer care, RISA is the place to become a full-stack product leader. With a small team and big vision, your work will shape the future of healthcare efficiency.
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview As a Compliance Manager, you will oversee and manage the implementation, maintenance, and monitoring of RISA Labs’ compliance frameworks — including HIPAA , SOC 2 , ISO 27701 , and HiTrust . You’ll collaborate across engineering, legal, operations, and security to ensure our platform and internal practices meet industry, regulatory, and partner standards. This is a critical, cross-functional role for someone who thrives at the intersection of regulation, systems thinking, and fast-moving tech environments. Responsibilities Compliance Program Management: Own the strategy, execution, and tracking of compliance across frameworks like HIPAA, SOC 2, ISO 27701, and HiTrust Audit & Certification Readiness: Lead internal readiness efforts for audits and certifications, partnering with third-party assessors and internal stakeholders Policy Development: Draft, maintain, and implement policies, procedures, and controls aligned with regulatory and industry standards Risk Management: Conduct risk assessments, control gap analyses, and incident investigations to identify compliance weaknesses and mitigate risk Cross-Functional Collaboration: Work closely with engineering, product, security, and legal to ensure new features and systems are compliant by design Security & Privacy Oversight: Support the security team in managing vendor reviews, access controls, data handling policies, and encryption practices Employee Training & Awareness: Develop and lead internal compliance education programs, including onboarding, role-based training, and refreshers Regulatory Monitoring: Stay up to date with changes in relevant laws and standards and proactively adjust company practices to stay in alignment Reporting: Prepare reports for leadership and external stakeholders demonstrating compliance posture, audit findings, and remediation efforts Qualifications 5+ years of experience in compliance, privacy, or security-related roles, ideally within tech, SaaS, or healthcare organizations Deep understanding of HIPAA, SOC 2, ISO 27701, and HiTrust frameworks and certification processes Strong knowledge of data privacy laws (e.g., GDPR, CCPA) and IT security principles Experience working cross-functionally with product, security, legal, and engineering teams Excellent writing, policy drafting, and documentation skills High integrity and attention to detail, able to manage sensitive information and operate with discretion Bonus: Certifications such as CIPP, CISA, CISSP, or HiTrust CCSFP Bachelor’s degree in a related field (Information Security, Law, Business, or equivalent experience)
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus
About RISA Labs| Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are looking for a Product Designer who can blend creativity with problem-solving to design elegant, user-friendly solutions for complex problems. You’ll be responsible for crafting user flows, wireframes, prototypes, and UI designs that directly impact the way healthcare and service organizations interact with our platform. Your work will help simplify workflows for our users, enhance their experience, and ultimately contribute to better service delivery. This is an exciting opportunity to make a direct impact on the design and usability of an innovative AI platform in a rapidly evolving industry. Responsibilities User-Centered Design: Lead the design process for new features and product areas, ensuring that user needs and pain points are at the core of every design decision Wire framing & Prototyping: Create wireframes, interactive prototypes, and UI designs that effectively communicate your design vision and allow for user testing and feedback Collaboration: Work closely with cross-functional teams, including product managers, engineers, and user researchers, to bring product features from concept to launch User Research: Participate in user research activities, including user interviews, usability testing, and feedback sessions to validate design decisions and inform future iterations Design Systems: Contribute to the evolution of our design system, ensuring consistency in visual design, user interaction patterns, and accessibility across the product Iterate & Improve: Continuously iterate on designs based on user feedback, testing, and team input to ensure the final product meets business goals and user needs Visual Design: Deliver high-fidelity visual designs and design assets that ensure a seamless and consistent user experience across all product touch points Problem-Solving: Translate complex service workflows into simple, intuitive interfaces that support users in critical, time-sensitive tasks Qualifications 3+ years of experience as a Product Designer, Interaction Designer, or UX/UI Designer, with a portfolio that demonstrates your design process and impact Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar Solid understanding of user-centered design principles, including research, usability testing, and design iteration Experience designing for complex products, particularly in SaaS, healthcare, or regulated industries (preferred) Strong understanding of design systems and creating scalable, reusable components Ability to collaborate with developers to ensure designs are accurately implemented and meet functional requirements Excellent communication and presentation skills, with the ability to clearly explain design decisions to both technical and non-technical stakeholders Experience working in an Agile environment and collaborating with product and engineering teams on a fast-paced schedule Bonus: Knowledge of accessibility standards and creating designs that are usable for diverse populations
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus Show more Show less
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview You will own the strategy and execution of initiatives that directly fuel pipeline growth, customer acquisition, and revenue impact. You’ll lead targeted outreach to decision-makers, manage the sales pipeline end-to-end, and drive go-to-market strategies for new products and features. This role demands close cross-functional collaboration with product, sales, marketing, and leadership to deliver scalable, high-impact growth in a fast-paced environment. Roles & Responsibilities Lead Strategic Outreach - Drive personalized LinkedIn and account-based campaigns to engage decision-makers and generate qualified leads Own the Sales Pipeline - Manage end-to-end lead generation, conversion, and acceleration to ensure revenue growth Execute GTM Strategies - Plan and deliver product launches and feature rollouts with aligned messaging across teams Content & Thought Leadership - Develop case studies, insights, and webinars that position RISA as an industry leader Sales Enablement - Create and refine tools (battlecards, ROI calculators, one-pagers) to support high-value deal closure Leverage Customer Insights - Collect and apply feedback to improve positioning, offerings, and GTM impact Cross-Functional Collaboration - Partner with leadership, product, sales, and marketing to drive efficient, scalable growth Qualifications 3 to 5 years of experience in product management, growth, or related roles at a B2B SaaS, AI, or healthcare technology company Strong analytical mindset with hands-on experience in funnel analysis, A/B testing, and data-driven decision making Proven ability to design and run growth experiments across acquisition, activation, retention, and monetization Excellent communication and collaboration skills; able to work effectively with cross-functional teams (Product, Marketing, Sales, and Engineering) Comfort with growth and analytics tools (e.g., Amplitude, Mixpanel, Google Analytics, HubSpot/Salesforce) and light SQL/spreadsheet modeling Entrepreneurial drive and a passion for building scalable solutions that improve outcomes in healthcare
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview You will own the strategy and execution of initiatives that directly fuel pipeline growth, customer acquisition, and revenue impact. Youll lead targeted outreach to decision-makers, manage the sales pipeline end-to-end, and drive go-to-market strategies for new products and features. This role demands close cross-functional collaboration with product, sales, marketing, and leadership to deliver scalable, high-impact growth in a fast-paced environment. Roles & Responsibilities Lead Strategic Outreach - Drive personalized LinkedIn and account-based campaigns to engage decision-makers and generate qualified leads Own the Sales Pipeline - Manage end-to-end lead generation, conversion, and acceleration to ensure revenue growth Execute GTM Strategies - Plan and deliver product launches and feature rollouts with aligned messaging across teams Content & Thought Leadership - Develop case studies, insights, and webinars that position RISA as an industry leader Sales Enablement - Create and refine tools (battlecards, ROI calculators, one-pagers) to support high-value deal closure Leverage Customer Insights - Collect and apply feedback to improve positioning, offerings, and GTM impact Cross-Functional Collaboration - Partner with leadership, product, sales, and marketing to drive efficient, scalable growth Qualifications 3 to 5 years of experience in product management, growth, or related roles at a B2B SaaS, AI, or healthcare technology company Strong analytical mindset with hands-on experience in funnel analysis, A/B testing, and data-driven decision making Proven ability to design and run growth experiments across acquisition, activation, retention, and monetization Excellent communication and collaboration skills; able to work effectively with cross-functional teams (Product, Marketing, Sales, and Engineering) Comfort with growth and analytics tools (e.g., Amplitude, Mixpanel, Google Analytics, HubSpot/Salesforce) and light SQL/spreadsheet modeling Entrepreneurial drive and a passion for building scalable solutions that improve outcomes in healthcare Show more Show less
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview As a Finance Associate at Risa Labs, you will play a key role in managing day-to-day finance operations, including accounting, compliance, vendor payments, customer invoicing, and reconciliations. You will support revenue operations and prepare MIS reports to provide financial insights that drive business decisions. This role is ideal for someone with a CA background and 1 to 2 years of experience who is detail-oriented, analytical, and eager to contribute to the financial backbone of a fast-paced, high-growth startup. Roles & Responsibilities Manage day-to-day accounting operations and ensure compliance with statutory requirements and internal policies Support revenue operations (RevOps), ensuring accurate revenue recognition and reporting Process vendor payments and maintain accurate records of payables Prepare and process customer invoices, track receivables, and coordinate timely vendor payments Prepare monthly MIS reports and dashboards to provide financial insights for leadership decision-making Handle reconciliations (bank, vendor, customer) to maintain accurate financial records Partner with cross-functional teams (sales, operations, legal) to streamline finance processes and improve efficiency Qualifications 1 to 2 years of experience in finance, accounting, or related roles CA qualification is mandatory (has completed all levels - Foundation + Intermediate + Final and Articleship) Strong background in accounting principles, compliance, and financial reporting Proficiency with spreadsheets (Excel/Google Sheets); familiarity with accounting/ERP tools is a plus Knowledge of compliance, tax basics (India & US), and reconciliations Detail-oriented, analytical, problem-solving skills and able to work in a fast-paced startup environment Strong communication and stakeholder management skills to collaborate in a fast-paced startup environment
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview The Product Marketing Manager will lead the development of clear messaging, integrated marketing campaigns and GTM strategies for RISA's AI-powered solutions, driving awareness, adoption, and engagement across multiple channels. This role will focus on optimizing lead capture, sales enablement, and performance analysis, ensuring alignment with growth objectives and customer outcomes. Roles & Responsibilities Track competitive landscape, conduct research, and synthesize customer/market insights for refining messaging and identifying opportunities for differentiation. Leverage these insights to optimize marketing campaigns and drive product adoption Develop clear messaging and value propositions for RISA’s products by persona and segment, translating technical capabilities into real-world outcomes (e.g., faster time-to-therapy, fewer denials, improved utilization) Execute integrated campaigns across webinars, digital channels, and emails to drive awareness and generate high-quality leads. Develop content to effectively communicate product benefits and value Build high-impact GTM assets (one-pagers, battlecards, ROI calculators, landing pages, case studies) and aid sales enablement to support deal closure and customer engagement. Partner cross-functionally with Sales, Product, and Design teams to align GTM strategies and amplify customer outcomes Optimize lead capture workflows through CRM tools (Salesforce, HubSpot) and marketing automation. Streamline lead qualification and improve response speed, resulting in higher engagement and conversion rates Use tools to track and analyze campaign performance and leverage data to continuously refine marketing strategies, ensuring alignment with growth objectives Define and monitor PMM KPIs to measure and refine messaging, adoption, and overall impact Qualifications 2 to 4 years in B2B product marketing (software, AI, or data), with strong writing and communication skills Skilled at turning complex products into clear, differentiated messaging and collateral Experience driving campaigns across channels (web, email, events, in-product) Data-informed mindset with ability to define KPIs and act on insights Collaborative partner to Product, Sales, Design, and Customer Success; Bachelor’s degree or equivalent experience Bonus Points Familiarity with oncology operations (e.g., prior auth, pathway management, infusion scheduling, oral oncolytics, revenue cycle) Experience with enterprise AI or workflow platforms; ability to explain technical concepts clearly
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview The Product Marketing Manager will lead the development of clear messaging, integrated marketing campaigns and GTM strategies for RISA's AI-powered solutions, driving awareness, adoption, and engagement across multiple channels. This role will focus on optimizing lead capture, sales enablement, and performance analysis, ensuring alignment with growth objectives and customer outcomes. Roles & Responsibilities Track competitive landscape, conduct research, and synthesize customer/market insights for refining messaging and identifying opportunities for differentiation. Leverage these insights to optimize marketing campaigns and drive product adoption Develop clear messaging and value propositions for RISA's products by persona and segment, translating technical capabilities into real-world outcomes (e.g., faster time-to-therapy, fewer denials, improved utilization) Execute integrated campaigns across webinars, digital channels, and emails to drive awareness and generate high-quality leads. Develop content to effectively communicate product benefits and value Build high-impact GTM assets (one-pagers, battlecards, ROI calculators, landing pages, case studies) and aid sales enablement to support deal closure and customer engagement. Partner cross-functionally with Sales, Product, and Design teams to align GTM strategies and amplify customer outcomes Optimize lead capture workflows through CRM tools (Salesforce, HubSpot) and marketing automation. Streamline lead qualification and improve response speed, resulting in higher engagement and conversion rates Use tools to track and analyze campaign performance and leverage data to continuously refine marketing strategies, ensuring alignment with growth objectives Define and monitor PMM KPIs to measure and refine messaging, adoption, and overall impact Qualifications 2 to 4 years in B2B product marketing (software, AI, or data), with strong writing and communication skills Skilled at turning complex products into clear, differentiated messaging and collateral Experience driving campaigns across channels (web, email, events, in-product) Data-informed mindset with ability to define KPIs and act on insights Collaborative partner to Product, Sales, Design, and Customer Success; Bachelor's degree or equivalent experience Bonus Points Familiarity with oncology operations (e.g., prior auth, pathway management, infusion scheduling, oral oncolytics, revenue cycle) Experience with enterprise AI or workflow platforms; ability to explain technical concepts clearly
About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus
About RISA Labs At RISA, we are building the future of mission-critical workflows by leveraging the latest in AI. Our purpose is to solve humanity's hardest hurdles, and we are starting with the incredibly high-stakes challenges within oncology. We're not just selling software; we are delivering a new kind of resilient, autonomous infrastructure that powers foundational institutions and ultimately helps accelerate human progress. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Summary We are looking for a highly skilled Senior SDET with a strong background in frontend and backend test automation, specifically for applications built with React and Node.js. You are a developer at heart with a passion for quality. In this role, you will be responsible for designing, building, and maintaining our end-to-end test automation frameworks. You will work closely with our development teams to embed quality into the CI/CD pipeline, ensuring our React-based UIs and Node.js APIs are robust, scalable, and bug-free. The ideal candidate is a technical leader who can mentor junior members and drive our overall test strategy. Key Responsibilities Framework Development: Design, build, and maintain scalable and reliable automation frameworks for testing our React frontend. Test Strategy: Own the end-to-end test strategy, from test planning and case design to execution and reporting. End-to-End & API Testing: Write, execute, and maintain automated end-to-end tests using frameworks like Cypress or Jest. Develop and automate robust API tests for our RESTful services. CI/CD Integration: Integrate automated test suites into our CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) to enable continuous testing and delivery. Collaboration: Work closely with frontend (React) and backend (Python) developers to understand new features, identify potential issues, and ensure comprehensive test coverage. Mentorship: Mentor junior QA engineers, review test code, and promote automation best practices across the engineering team. Defect Management: Triage, debug, and report failed test results, working with developers to ensure timely resolution. Qualifications (Must-Haves) Experience: 3-7 years of proven experience as an SDET or Automation Engineer. Core Programming: Strong proficiency in JavaScript and/or TypeScript. Frontend Automation: Hands-on experience with modern JavaScript-based test frameworks like Cypress (preferred) or Jest. Frontend Stack Knowledge: Verifiable experience testing complex web applications built with React. Backend/API Testing: Strong experience in testing Node.js applications and RESTful APIs using tools like Postman, Jest, or Supertest. CI/CD: Practical experience integrating automated tests into CI/CD pipelines. Methodology: Deep understanding of Agile/Scrum methodologies and the full software development lifecycle (SDLC). Tools: Proficient with Git and project management tools like Jira. Preferred Skills (Nice-to-Haves) RPA Experience: Experience with Python for automation, especially for RPA (Robotic Process Automation) tasks. BDD: Familiarity with Behavior-Driven Development (BDD) using tools like Cucumber. Performance Testing: Experience with performance or load testing tools (e.g., k6, JMeter). Cloud: Familiarity with cloud environments (GCP). Education: Bachelor's degree in Computer Science, Engineering, or a related technical field.
About RISA Labs At RISA, we’re building the BOSS Console, an AI operating system that unifies data ingestion, intelligence, and action to transform how enterprises operate starting with cancer centers. We are scaling fast and looking for people who come with little to no bias and believe exactly what we believe. Our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We’re building at high speed at Risa Labs and we’re looking for an early People Operations Generalist who loves solving problems, owning processes end-to-end, and helping teams thrive. If you're someone who enjoys creating structure, streamlining workflows, and being the go-to person for People, Ops, and employee experience - you’ll love this role. What You’ll Own Be the go-to person for all things People Operations - employee engagement, benefits, leave management and time-off support Run smooth admin ops: think travel coordination, assistance, and making sure employees have what they need before they even ask Build dashboards and reporting that actually help us make smarter decisions - not just “for the sake of it Drive engagement initiatives that help keep energy high and communication transparent across teams Keep our employee records, policies, and documentation sharp, compliant, and always up to date Help level up our People stack across Rippling, Greenhouse, and other tools - optimize what works, fix what doesn’t Jump in to support Recruitment, Campus Hiring, Workplace, or Events whenever needed Spot broken systems, improve them, automate them, or rebuild them - whatever gets us to a better state faster Guard and scale our culture as we grow, making sure our values show up in how we work every day What You Bring 2 to 4 years of experience in People Operations or an HR-adjacent role A detail-obsessed, data-first approach - you like things clean, crisp, and accurate An instinct for improvement: you notice process gaps before others do and love closing them A proactive mindset - you don’t wait for permission to fix something that’s broken Bonus Points Experience in early-stage or fast-scaling startups Hands-on experience building or scaling HR processes from the ground up Familiarity with HRIS platforms, ATS tools, people analytics tools, and large datasets Why Risa Labs? Work with highly driven teams building transformative technology Shape foundational systems at an early stage Own meaningful problems end-to-end Grow fast, stay curious, and make an impact
About RISA Labs At RISA, we're building the BOSS Console, an AI operating system that unifies data ingestion, intelligence, and action to transform how enterprises operate starting with cancer centers. We are scaling fast and looking for people who come with little to no bias and believe exactly what we believe. Our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We're building at high speed at Risa Labs and we're looking for an early People Operations Generalist who loves solving problems, owning processes end-to-end, and helping teams thrive. If you're someone who enjoys creating structure, streamlining workflows, and being the go-to person for People, Ops, and employee experience - you'll love this role. What You'll Own Be the go-to person for all things People Operations - employee engagement, benefits, leave management and time-off support Run smooth admin ops: think travel coordination, assistance, and making sure employees have what they need before they even ask Build dashboards and reporting that actually help us make smarter decisions - not just for the sake of it Drive engagement initiatives that help keep energy high and communication transparent across teams Keep our employee records, policies, and documentation sharp, compliant, and always up to date Help level up our People stack across Rippling, Greenhouse, and other tools - optimize what works, fix what doesn't Jump in to support Recruitment, Campus Hiring, Workplace, or Events whenever needed Spot broken systems, improve them, automate them, or rebuild them - whatever gets us to a better state faster Guard and scale our culture as we grow, making sure our values show up in how we work every day What You Bring 2 to 4 years of experience in People Operations or an HR-adjacent role A detail-obsessed, data-first approach - you like things clean, crisp, and accurate An instinct for improvement: you notice process gaps before others do and love closing them A proactive mindset - you don't wait for permission to fix something that's broken Bonus Points Experience in early-stage or fast-scaling startups Hands-on experience building or scaling HR processes from the ground up Familiarity with HRIS platforms, ATS tools, people analytics tools, and large datasets Why Risa Labs Work with highly driven teams building transformative technology Shape foundational systems at an early stage Own meaningful problems end-to-end Grow fast, stay curious, and make an impact
About Risa At RISA, we are building the future of mission-critical workflows by leveraging the latest in AI. Our purpose is to solve humanity’s hardest hurdles, and we are starting with the incredibly high-stakes challenges within oncology. We’re not just selling software; we are delivering a new kind of resilient, autonomous infrastructure that powers foundational institutions and ultimately helps accelerate human progress. At RISA, we’re building the BOSS Console, an AI operating system that unifies data ingestion, intelligence, and action to transform how enterprises operate starting with cancer centers. We are scaling fast and looking for people who comes with little to no bias and believe exactly what we believe: Selling is conviction If you were placed in front of anyone, you’d find a way to earn their trust and close the deal If this sounds like you, keep reading. Why This Role Matters This is not a narrow sales or a marketing role. This is a full-stack growth seat working directly with the founders and core team, shaping RISA’s brand, pipeline, category narrative, and market impact. You’ll be the force that takes RISA to cancer centers across the U.S., puts us on the biggest stages, and makes us the company everyone watches. What You’ll Own (Any or more of the following) Your day-to-day will evolve quickly, but here are the core areas you may work in: 1. Build Predictable Lead Generation Establish repeatable inbound and outbound growth channels Experiment with email, LinkedIn, events, content, communities, and new scrappy tactics Build systems so that pipeline never dries up 2. Drive Conferences & Events Plan, coordinate, and execute U.S. conferences (sponsored + hosted) Ensure every event has pre-booked meetings with the right decision-makers Represent RISA on-ground with presence, clarity, and conviction 3. Become a Trusted Seller Join sales calls and deliver a compelling pitch on how RISA drives real ROI Understand the psychology of customers, budgets, power centers, and influence Help sales team close key accounts through insight, preparation, and energy 4. Build a Leak-Proof Follow-Up Engine No lead left behind No conversations lost No momentum wasted You’ll design follow-up systems and automations that keep prospects moving 5. Own Product Storytelling & Demo Prototyping Craft strong value props and product narratives Build demo prototypes, product visualization decks, and storytelling flows Communicate our platform in a way that is impossible to ignore 6. Become a Public Face for RISA (If You’re a Showman) If you’re comfortable on stage, we will put you there If you can command a room, we will give you rooms to command If you can inspire confidence, you will represent RISA at our biggest forums Who You Are This role is for someone who is: Automation first A scrappy growth thinker Intense, curious, and belief-driven Energized by closing deals, running towards chaos, and figuring things out Able to speak, write, convince, simplify, and inspire Comfortable with ambiguity, speed, and high ownership Someone who thinks - “Put me in front of anyone, I’ll handle it.” Someone who believes - “Everything is possible if you’re willing to push.” You don’t need 10 years of experience. You need fire, clarity, grit, and the desire to build something legendary The Opportunity at RISA If you thrive here, you will: Be the one of the few hires in the GTM team working closely with the founders and the founding team Get exposure to top cancer centers and major U.S. enterprises Shape the GTM engine of one of the fastest growing companies in oncology AI Opportunity to grow into and lead one of the verticals depending on where you want to take your career We Don’t Limit You At RISA, the ceiling is what you decide. We don’t box people in. We enable people to do the best work of their lives. If you want ownership, responsibility, visibility, and impact, you’ll get all of it here.
About Risa At RISA, we are building the future of mission-critical workflows by leveraging the latest in AI. Our purpose is to solve humanity's hardest hurdles, and we are starting with the incredibly high-stakes challenges within oncology. We're not just selling software; we are delivering a new kind of resilient, autonomous infrastructure that powers foundational institutions and ultimately helps accelerate human progress. At RISA, we're building the BOSS Console, an AI operating system that unifies data ingestion, intelligence, and action to transform how enterprises operate starting with cancer centers. We are scaling fast and looking for people who comes with little to no bias and believe exactly what we believe: Selling is conviction If you were placed in front of anyone, you'd find a way to earn their trust and close the deal If this sounds like you, keep reading. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Why This Role Matters This is not a narrow sales or a marketing role. This is a full-stack growth seat working directly with the founders and core team, shaping RISA's brand, pipeline, category narrative, and market impact. You'll be the force that takes RISA to cancer centers across the U.S., puts us on the biggest stages, and makes us the company everyone watches. What You'll Own (Any or more of the following) Your day-to-day will evolve quickly, but here are the core areas you may work in: 1. Build Predictable Lead Generation Establish repeatable inbound and outbound growth channels Experiment with email, LinkedIn, events, content, communities, and new scrappy tactics Build systems so that pipeline never dries up 2. Drive Conferences & Events Plan, coordinate, and execute U.S. conferences (sponsored + hosted) Ensure every event has pre-booked meetings with the right decision-makers Represent RISA on-ground with presence, clarity, and conviction 3. Become a Trusted Seller Join sales calls and deliver a compelling pitch on how RISA drives real ROI Understand the psychology of customers, budgets, power centers, and influence Help sales team close key accounts through insight, preparation, and energy 4. Build a Leak-Proof Follow-Up Engine No lead left behind No conversations lost No momentum wasted You'll design follow-up systems and automations that keep prospects moving 5. Own Product Storytelling & Demo Prototyping Craft strong value props and product narratives Build demo prototypes, product visualization decks, and storytelling flows Communicate our platform in a way that is impossible to ignore 6. Become a Public Face for RISA (If You're a Showman) If you're comfortable on stage, we will put you there If you can command a room, we will give you rooms to command If you can inspire confidence, you will represent RISA at our biggest forums Who You Are This role is for someone who is: Automation first A scrappy growth thinker Intense, curious, and belief-driven Energized by closing deals, running towards chaos, and figuring things out Able to speak, write, convince, simplify, and inspire Comfortable with ambiguity, speed, and high ownership Someone who thinks - Put me in front of anyone, I'll handle it. Someone who believes - Everything is possible if you're willing to push. You don't need 10 years of experience. You need fire, clarity, grit, and the desire to build something legendary The Opportunity at RISA If you thrive here, you will: Be the one of the few hires in the GTM team working closely with the founders and the founding team Get exposure to top cancer centers and major U.S. enterprises Shape the GTM engine of one of the fastest growing companies in oncology AI Opportunity to grow into and lead one of the verticals depending on where you want to take your career We Don't Limit You At RISA, the ceiling is what you decide. We don't box people in. We enable people to do the best work of their lives. If you want ownership, responsibility, visibility, and impact, you'll get all of it here.