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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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NOC Engineer --> --> Location, Designation --> LocationBangalore DesignationNOC Engineer Experience1 - 3 Years : 1. Good communication 2. Prior experience working in a NOC 3. Basic Windows Server, Linux, Network, Backup, storage 4. Good incident management skills. 5. Good Monitoring experience in large and active environment. 1. Technical Skills: a. Basic understanding of networking (IP addressing, routing, and switching).b. Familiarity with Windows Server (user management, basic troubleshooting).c. Exposure to Linux commands and system operations.d. Knowledge of storage systems, backup tools, and their operationalworkflows.2. Soft Skills: a. Effective communication and coordination skills.b. Attention to detail and strong problem-solving ability.c. Adaptability to work under pressure in a 24/7 environment.3. Experience and Certifications:a. Entry-level IT support experience (0-2 years) preferred.b. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable.Work Conditions* 24/7 operational environment requiring flexible availability.* Ability to respond promptly to system alerts and escalation Feel Free To Contact Us...!!! Submit

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0.0 - 5.0 years

3 - 7 Lacs

Hyderabad

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Shift: Rotational Shift (Cab facility provided from afternoon shift) Experience: Freshers to 6 years of experience Job Summary: CGS is hiring for the role of Tech Support Executive in our International Chat Process. This role involves providing technical support to international customers, assisting with hardware, software, and networking issues. Its a great opportunity for freshers and experienced candidates to grow in a global support environment. Key Responsibilities: Provide technical support to international customers via Chat for issues related to hardware, software, and networking. Troubleshoot OS (Windows XP, 8, 10), network protocols (TCP/IP, HTTP, UDP), VPNs, and other technical issues. Manage SLAs and resolve issues promptly, escalating when necessary. Ensure customer satisfaction by providing effective and timely solutions. Log and track technical issues in the ticketing system. Skills and Requirements : Excellent communication skills (Fluency in English is a must). Basic knowledge of computer hardware and troubleshooting. Familiarity with Microsoft Office, VPNs, Active Directory (AD), DNS, DHCP, and network protocols. Strong problem-solving skills and a customer-centric attitude. Immediate joiners only. No leaves allowed during training. Education: for freshers Any Degree, B.Tech. MBA.MCA Experience: undergraduate also eligible. Experience: Freshers to 4 years welcome.

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4.0 - 7.0 years

15 - 25 Lacs

Bengaluru

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Job Summary Network Engineer Responsibilities Shifts are morning IST & afternoon IST (5 AM to 10 PM) with on-call roster. Work is required from Walmart office in Marathahalli Bangalore. Other locations are not allowed. 3-6 years of overall experience is required in Network area Handle day-to-day operations and respond to network-related tickets promptly and effectively Ensure stable and reliable network services DNS experience Day-to-day network performance monitoring Network troubleshooting and fault analysis hardware troubleshooting and repair Trouble ticket generation and response carrier interface and escalations (Internal and External) Installation of network hardware and software Participate in a 24x7 call-out ROTA Completion of ServiceNow tickets within the SLA. Perform network configuration changes in accordance with change management process Perform root cause analysis for service interruption recovery creating preventative measures to deploy in the enterprise Respond to alerts by following documented procedures for verifying determining the case and resolving or escalating as necessary Create and maintain network documentation as it relates to network configuration network diagrams and processes Review incident reports provided by vendors as well as draft internal incident summary reports to senior management when called for Work closely with Engineering team for implementation of solutions Work closely with regional and global teams to provide ongoing support for the global network infrastructure Ensure adherence to SOPs for day-to-day operations set by the Network Architect/Engineering team Strong understanding of the following technologies - IP Protocols (ICMP UDP TCP) IP filtering and firewalling Routing Protocols (BGP OSPF ISIS) Quality of Service MPLS STP RSTP .1q VLANs VPC HSRP VRRP STP VLAN etc) Wireless (Cisco and Juniper) and DDI (DNS DHCP and IPAM) Experience of working on network equipment in large NOC/L2 team or large scale global environment with 24X7 global support model Certifications Required Cisco & Juniper certifications are plus

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3.0 - 7.0 years

10 - 15 Lacs

Pune

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Role Description The DWS Chief Operating Office (COO) Team for Chief Administration Office (CAO) is responsible to provide central support for CAO regarding financial & resource planning, business continuity management, governance and business management. We support the CAO division in all strategic initiatives and projects. Your key responsibilities Position Governance overview as Business Coordinator for our Workforce Management tool (Workday), ensure the quantity of positions (aligned to plan / governance decisions) and the quality of data and process agreed positions through to recruitment. Support the Business Management processes like financial and resource planning, Business Continuity Management as well as implementing and supporting governance requests. Support the COO team in all strategic developments, coordinate with Finance, Tax, Compliance, HR, Legal and further specialists across DWS/DB Group. Participate in departmental projects, initiatives and ad hoc tasks as required. Serves as an active participant with internal and external key contacts in asking appropriate questions, interpreting data, and translating into insights and action. Your skills and experience Graduates with good academic records and several years of work experience within corporate financial services industry, Research/Analytics role in other Banks/KPOs etc. Experience in developing and embedding high quality into all areas of workforce reporting, analytical skills, and attention to detail. Basic experience in Business Management tasks like financial & resource planning preferred. Excellent collaboration skills across teams, commitment, and proven capacity to work effectively with minimum supervision and under tight deadlines, structured and self-organized. Excellent skills in summarizing and presenting complex topics in comprehensive manner and good analytical writing skills. German Language Skills (Speak and Write)- Level B2 is preferrable. Advanced knowledge of MS Excel and MS PowerPoint is a must.

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2.0 - 5.0 years

5 - 9 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional to join our team as a Credit Manager in Mumbai. The ideal candidate will have 2-5 years of experience in the banking or financial services industry. Roles and Responsibility Ensuring adherence to credit and KYC policies. Verifying all KYCs and financial documents, and analyzing them. Analyzing credit trends and communicating with field teams on TAT/KYC issues. Training field teams to ensure FTR at 90%. Monitoring credit trends and providing insights. Communicating with field teams on TAT/KYC issues. Job Graduate/Post Graduate in any discipline. Minimum 2 years of experience in the banking or financial services industry. Expertise in Excel. Strong analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and interpersonal skills. Experience in handling credit-related tasks and ensuring compliance with regulations. TitleCPC Hub Manager - Credit - MFB - Mumbai - Lodha (I-Think Techno Campus) - J-Grades.

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8.0 - 12.0 years

12 - 18 Lacs

Bengaluru

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Join us as a Technical Care Specialist and help enhance our IP network infrastructure by delivering expert support and innovative solutions. In a hybrid work environment, youll collaborate with skilled professionals to ensure seamless connectivity and customer satisfaction. Enjoy flexible work, professional growth, and a supportive culture as you make a real impact and advance your career. You have: Bachelor's degree in Engineering with 8-12 years of relevant experience in technical support or a related role. Strong background in IP networking protocols (MPLS, TCP/IP, DNS, DHCP, etc.). Knowledge of Nokia IP SR/SSR products, including models like 7750, 7210, 7250, and 7220. Experience with network troubleshooting tools such as Wireshark and Tcp dump. It would be nice if you also had: Familiarity with cloud-based technologies and experience with technical support tools and ticketing systems (e.g., Salesforce). Excellent communication skills, both verbal and written, and the ability to work collaboratively with customers and cross-functional teams. Strong problem-solving ability with a focus on technical issues and the ability to think critically under pressure. Customer Communication: Youll enhance your communication skills while serving as the main point of contact for customers, handling escalations, and providing updates. Advanced Troubleshooting: Youll gain expertise in troubleshooting complex technical issues, applying advanced methods such as protocol flow analysis and system-level tracing. Collaboration & Teamwork: You will work closely with cross-functional teams, gaining insights into various aspects of pre-sales, product support, and customer service. Product Knowledge: By working directly with IP products like Nokias SR/SSR series, you will deepen your understanding of advanced networking protocols and technologies. Process Improvement: Your feedback will help drive process improvements, contributing to better service delivery and higher customer satisfaction. Continuous Learning: Stay ahead in the industry by learning about the latest technologies, product updates, and customer roadmaps.

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1.0 - 5.0 years

2 - 7 Lacs

Noida

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Proven experience as IT coordinator or similar role.Understanding of TCP/IP protocols and LAN/WAN configuration. Ability to troubleshoot and repair issues Experience in network management and help desk support is appreciated B.tech or BCA, Exp. 1+years excellent communication and people skills are required

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3.0 - 8.0 years

0 - 3 Lacs

Pune

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SUMMARY Job Title: PPF (Paint Protection Film) and Window Film Installer Job Duties: Responsible for the installation of PPF (Paint Protection Film) and window film, with a focus on handling and installing car door films. Experience Required: At least 3 years of relevant experience in the field. Requirements Requirements: Proven experience in handling and installing car door films Minimum of 3 years of experience in PPF and window film installation Benefits Salary: Between 140 to 160 (based on online interview performance). Accommodation: Fully equipped and provided. Working Hours: Morning shift: 8:00 AM to 2:00 PM Evening shift: 5:00 PM to 10:00 PM Day Off: Friday Languages Required: English Note: In the work permit, the profession is restaurant specialization, but the work is as stated in the application and will be modified in Oman.

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3.0 - 6.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Key Responsibilities Design, implement, and manage network infrastructure to ensure high availability, scalability, and optimal performance. Configure and troubleshoot VLANs, IPsec, NAT, PAT, QoS, SNMP, and advanced routing protocols such as OSPF, EIGRP, BGP, PIM, RIP, etc. Configure and maintain network devices, including routers, switches, firewalls, and wireless access points, from leading vendors such as Cisco, HPE, Juniper, and Nokia. Proficiency in IPv6 design, deployment, and migration strategies. Perform network monitoring, diagnostics, and analysis using tools like Nmap, Wireshark, SolarWinds, or equivalent solutions. Implement and manage SD-WAN technologies to optimize branch connectivity. Work with virtualization platforms such as VMware NSX, Hyper-V, or Cisco ACI to support virtualized networking environments. Automate repetitive network tasks using tools like Ansible, Python scripting, hping3, or Terraform. Configure and manage AAA services using RADIUS or TACACS+ for secure user authentication and authorization. Support and troubleshoot cloud networking in environments such as AWS, Azure, or GCP. Document network designs, configurations, and processes for effective knowledge sharing and compliance. Requirements Education: Bachelor's degree (B.E. or B. Tech) in Information Technology, Computer Science, Electronics & Communication, or an equivalent field. Experience: Minimum of 3+ years in network engineering roles. Certifications: o Mandatory: CCNA, CCNP, CompTIA Network+, or equivalent professional certifications. o Preferred: Cybersecurity certifications like CEH, CompTIA Security+, or similar. Proficient with Kali Linux and its built-in networking tools. Strong analytical, problem-solving, and troubleshooting abilities. Excellent written and verbal communication skills for clear documentation and collaborative teamwork.

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8.0 - 12.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Technical Care Specialist delivers end-to-end support across technical, account, operational, and network domains covering planning, design, deployment, integration, optimization, and maintenance to drive revenue and enhance customer satisfaction and focuses on supporting customers and internal stakeholders before and after sales, managing incidents, service readiness, and escalations, while also providing feedback to improve serviceability. You have: Bachelor's degree 8-12 years of relevant experience in technical support or a related role. Strong background in IP networking protocols (MPLS, TCP/IP, DNS, DHCP, etc.). Knowledge of Nokia IP SR/SSR products, including models like 7750, 7210, 7250, and 7220. Experience with network troubleshooting tools such as Wireshark and TCP dump. Excellent communication skills, both verbal and written, and the ability to work collaboratively with customers and cross-functional teams. It would be nice if you also had: Familiarity with cloud-based technologies and experience with technical support tools and ticketing systems (e.g., Salesforce). Strong problem-solving ability with a focus on technical issues and the ability to think critically under pressure. Customer CommunicationYoull enhance your communication skills while serving as the main point of contact for customers, handling escalations, and providing updates. Advanced TroubleshootingYoull gain expertise in troubleshooting complex technical issues, applying advanced methods such as protocol flow analysis and system-level tracing. Collaboration & TeamworkYou will work closely with cross-functional teams, gaining insights into various aspects of pre-sales, product support, and customer service. Product KnowledgeBy working directly with IP products like Nokias SR/SSR series, you will deepen your understanding of advanced networking protocols and technologies. Process ImprovementYour feedback will help drive process improvements, contributing to better service delivery and higher customer satisfaction. Continuous LearningStay ahead in the industry by learning about the latest technologies, product updates, and customer roadmaps.

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8.0 - 13.0 years

8 - 13 Lacs

Chennai

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As a Datacom Protocol Engineer, this role focuses on the development and testing of software for advanced access networks, specifically within the Nokia Lightspan product family. It involves designing and implementing new features for the Lightspan products. You have: Graduate or Postgraduate in Engineering stream with 8+ years of experience in L2 & L2+ protocol development, including Ethernet, VLAN, QoS, and ARP. Advanced programming skills in C or C++, with expertise in Object-Oriented Programming (OOP) and the design and development of complex software systems. Any combination of L2 & L2+ protocols => Layer 2 Forwarding, Switching, VLAN, xSTP, LLDP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, ERPS, CFM, EFM-OAM, ANCP, Radius and LACP. Experience with products like xDSL, GPON, and IPDSLAM, aligning well with the product line will be added advantage. Experience in recruitment analysis, architecture and design. It would be nice if you also had: Understanding of network configuration protocols like NetConf and YANG. Troubleshooting and analytical skills to address complex issues in both software and, minimizing product downtime. A commitment to maintaining high-quality standards across all stages of the product lifecycle, which is central to my approach to software development. Apply expertise in IP-based networks and Layer 2/Layer 2+ protocols to develop software for the Lightspan family, ensuring it meets required standards. Leverage customer feedback to continually refine and enhance product features, ensuring robustness in live deployments. Collaborate closely with R&D, product management, and customer support to ensure a seamless development process and timely delivery of features. Design both manual and automated tests to improve test coverage and accelerate bug resolution, driving quality improvements. Deepen expertise in L2 & L2+ protocols such as Ethernet, VLAN, QoS, IGMP, and stay updated with emerging network technologies. Mentor and guide junior team members, gaining leadership experience and overseeing projects with limited risks. Enhance troubleshooting skills by diagnosing and resolving complex hardware and software issues across customer environments. Continue to innovate and enhance the products software architecture and development processes, learning new tools and methods to improve efficiency.

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10.0 - 15.0 years

13 - 17 Lacs

Pune

Work from Office

Network Architect - L4 - Routing, Switching & SD WAN LocationHyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore Experience10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L4 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.

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10.0 - 15.0 years

14 - 18 Lacs

Hyderabad

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Project Role : Application Security Architect Project Role Description : Review and integrate all application requirements, involving security requirements. Review and integrate the application security technical architecture requirements. Provide input into final decisions regarding application security. Must have skills : Software Defined Network and Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : A BTech Summary :-We are seeking a highly skilled and experienced Senior Infoblox Administrator with 10+ years of expertise in managing and optimizing Infoblox DDI (DNS, DHCP, and IP Address Management) solutions. The successful candidate will play a pivotal role in ensuring the stability, efficiency, and security of our network infrastructure. This role involves designing, implementing, and maintaining our Infoblox systems, as well as providing leadership and mentorship to junior team members.Roles Responsibilities:Should be able to resolve operational problem/Incident/SRShould go beyond the knowledge or past experience to resolve issuesExcellent written & verbal communication1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. Coordinate with network teams to support IP address management and allocation.Technical Skills & Professional Skill:- 1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. Coordinate with network teams to support IP address management and allocation.3. **Technical Support:** - Provide advanced troubleshooting and support for Infoblox-related issues. Conduct root cause analysis and implement corrective actions. Maintain and update Infoblox configurations and policies.4. **Project Management:** - Lead Infoblox-related projects from conception to completion. Collaborate with cross-functional teams to ensure project goals are met. Develop and maintain project documentation and reports.5. **Security and Compliance:** - Ensure Infoblox solutions comply with organizational security policies and regulatory requirements. Implement best practices for data protection and network security. Conduct regular security audits and vulnerability assessments.6. **Training and Mentorship:** - Provide guidance and mentorship to junior Infoblox administrators. Develop and deliver training sessions and documentation. Foster a culture of continuous learning and improvement.7- Provide advanced troubleshooting and support for Infoblox-related issues.8 - Conduct root cause analysis and implement corrective actions.9 - Maintain and update Infoblox configurations and policies.Additional information :Education 15 years .Location Hyderabad. Qualification A BTech

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1.0 - 3.0 years

0 - 3 Lacs

Mumbai

Work from Office

Routing Switching

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10.0 - 12.0 years

14 - 20 Lacs

Bengaluru

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Roles and Responsibilities: Job Description: Design, develop, code, test and debug embedded software on Vizio and partner television platforms from requirements to production and commercial deployment Solid programming experience in C and C++ (11, 17) a must, python experience a plus Experience in hands-on development and troubleshooting on embedded targets Hands on experience in working on Linux based systems – scripting, debugging Experience with IPC - Inter process communication Embedded systems experience – preferably video Cross-Compilation toolchain usage STL Integrate and validate new product designs with the Inscape cloud system Support internal software, product, and QA teams Assess third party and open-source software Analyze and enhance efficiency, stability and scalability of platform resource Proven experience in embedded systems design with preemptive, multitasking real-time operating systems Familiarity with software configuration management tools, defect tracking tools, and peer review Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystem Strong documentation and writing skills Critical Skills to Possess: Solid programming experience in C and C++ (11, 17) a must, python experience a plus Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Roles and Responsibilities: Job Description: Design, develop, code, test and debug embedded software on Vizio and partner television platforms from requirements to production and commercial deployment Solid programming experience in C and C++ (11, 17) a must, python experience a plus Experience in hands-on development and troubleshooting on embedded targets Hands on experience in working on Linux based systems – scripting, debugging Experience with IPC - Inter process communication Embedded systems experience – preferably video Cross-Compilation toolchain usage STL Integrate and validate new product designs with the Inscape cloud system Support internal software, product, and QA teams Assess third party and open-source software Analyze and enhance efficiency, stability and scalability of platform resource Proven experience in embedded systems design with preemptive, multitasking real-time operating systems Familiarity with software configuration management tools, defect tracking tools, and peer review Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystem Strong documentation and writing skills Critical Skills to Possess: Solid programming experience in C and C++ (11, 17) a must, python experience a plus Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience

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0.0 - 4.0 years

2 - 6 Lacs

Noida

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We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.. Job Title : Support Hub Service Agent – ENGLISH Services. Purpose Of Job. To support the delivery of the British Council's online products through effective and efficient IT and online learning support and excellent customer service.. Role context. The British Council has a range of products and services that are supported online via a central support hub. The support hub works as a unit to provide online and technical support to a variety of projects and services, with day to day tasks distributed evenly amongst team members.. This post holder will work in within service level agreements to meet the deliverables of various projects and services at local, regional and global levels. Currently such projects include large-scale projects (>100K customers) such as Pro-ELT, LEP, LES, VRS Exhibitions, and other, smaller-scale British Council initiatives. Support is provided from a central online platform using a ticketing system. While the work is shared across the team, each team member will be accountable for certain project deliverables, and be expected to contribute to the development of the support hub as a whole.. Main opportunities/challenges for this role. Data entry and maintenance. Standards. Preparation for enrolment of course participants, moderators and observers onto online courses (delivered via British Council's Learning Management Systems). Data entry-enrolment details; groups; progress reports extraction; creation of new courses on database, updating project data and managing data integrity (MS Excel 2010 or later). Customer service support for internal and external stakeholders. Standards. Handle customer and CS queries via Salesforce, teams and MS Outlook within agreed Service Levels.. Prioritise and handle queries in English (and local languages). Provide troubleshooting and technical support for users in the British Council’s LMS (Thinking Cap, D2L, ecom Scotland and eNET ) and network & browser support within the agreed Service Levels. Basic troubleshooting following the agreed procedure.. Maintain user lists, profiles, and permissions within the LMS.. Maintain up-to-date users and group lists; profiles and permission in online learning systems (LMS). Provide support and guidelines to Local Coordinators & CS (in countries where online learning projects are running). The British Council believes that all children have potential and that every child matters everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989. Achieve at least 90% customer satisfaction targets.. Communicating promptly and professionally with Online Customer Support Manager and Online Learning support service team members, LMS team, Country CS, Local Coordinators and other stakeholders in the wider British Council network and build strong rapport with them.. Signing up for bite-size projects to improve processes and customer satisfaction.. Producing system reports and sharing insights with relevant stakeholders as and when required.. Meet corporate standards (eg. Code of Practice, Corporate IT Standards and Procedures) IT security standards and IT Unit SLA3. Operations Support. Standards. Collaborate with project leaders/managers to ensure smooth daily operations and readiness to meet service demands.. Lead quality improvement projects, such as initiatives to improve custom replies, creating templates and FAQ and liaison with project leads to suggest improvement for increasing Customer Satisfaction (CSAT),. Maintaining the team standard for turnaround time (TAT) strictly and ensure every possible first contact resolution (FCR). Need to do constant shift as per operational requirements.. Review, develop, and implement Standard Operating Procedures (SOPs) and process guides for operational workflows and projects for smoother operation.. Reviewing the widget questions, suggest improvement and action for implementation. Support colleagues in the Global Online Customer Support Hub team with administrative tasks related to online projects and products.. Ensure escalated cases are updated in a timely and followed-up strictly to resolve the issue. Ensure a proper customer communication at all stages. Lead the country ambassador project for the assigned region/countries and ensure a proper execution of the team plan and the target.. Maintenance of IT systems. Standards. Perform regular checking of all online systems & sites and report/escalate any issue immediately to the resolver group/service provider. Ensure a proper communication is done at all stages of the development.. Update dead links on course sites. Good records of maintenance work completed. Clear communication with stakeholders of time-lines for site/LMS maintenance. To support colleagues in the global online learning team in day to day administrative work related to online projects and products. Standards. To ensure work is done in a timely fashion and in an effective manner. To ensure that all work is carried out to the satisfaction of the Online Customer Support Manager. Expected to work during weekends, holidays and non-standard hours and country specific business hours as it is demanded by the project and/or required for the operation. Must be flexible and willing to adjust working schedule to accommodate business demands. Qualifications. Good written English. Any graduate, preferably with a Diploma or equivalent qualification in IT, Communication. Role Specific Knowledge And Experience. Customer Service background with excellent track record. Basic admin skills (managing records, Excel/Spread sheet). Hands-on experience in any Customer Relationship Management (CRM) and/or any support ticketing system and teaching centre registration system like TCMS, SMS etc.Good reporting skills. Further Information. Pay Band – 4. Contract Type – FTC. Department/CountryGSS English & Exams (English Operations)/India. Work Location Noida. Closing Date (Time) – 7 Jun 25 (IST). A connected and trusted UK in a more connected and trusted world.. Equality , Diversity, and Inclusion (EDI) Statement. The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. That’s why we warmly welcome applications from all under-represented communities, alongside candidates from all backgrounds. Your unique perspectives, skills, and experiences matter to us, and are invaluable in shaping our inclusive workplace.. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.. The British Council is committed to safeguarding children, young people and adults who we work with.. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.. If you have any problems with your application please email askhr@britishcouncil.org. Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.. Show more Show less

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5.0 - 8.0 years

15 - 25 Lacs

Bengaluru

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Job summary NOC Engineers Responsibilities Shifts are morning IST & afternoon IST (5 AM to 10 PM) with on-call roster. Work is required from Walmart office in Marathahalli Bangalore. Other locations are not allowed. 5-7 years of overall experience is required in Network area Handle day-to-day operations and respond to network-related tickets promptly and effectively Ensure stable and reliable network services DNS experience Day-to-day network performance monitoring Network troubleshooting and fault analysis hardware troubleshooting and repair Trouble ticket generation and response carrier interface and escalations (Internal and External) Installation of network hardware and software Participate in a 24x7 call-out ROTA Completion of ServiceNow tickets within the SLA. Perform network configuration changes in accordance with change management process Perform root cause analysis for service interruption recovery creating preventative measures to deploy in the enterprise Respond to alerts by following documented procedures for verifying determining the case and resolving or escalating as necessary Create and maintain network documentation as it relates to network configuration network diagrams and processes Review incident reports provided by vendors as well as draft internal incident summary reports to senior management when called for Work closely with Engineering team for implementation of solutions Work closely with regional and global teams to provide ongoing support for the global network infrastructure Ensure adherence to SOPs for day-to-day operations set by the Network Architect/Engineering team Strong understanding of the following technologies: IP Protocols (ICMP UDP TCP) IP filtering and firewalling Routing Protocols (BGP OSPF ISIS) Quality of Service MPLS STP RSTP .1q VLANs VPC HSRP VRRP STP VLAN etc) Wireless (Cisco and Juniper) and DDI (DNS DHCP and IPAM) Experience of working on network equipment in large NOC/L2 team or large scale global environment with 24X7 global support model Certifications Required Network certifications are plus

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2.0 - 5.0 years

3 - 7 Lacs

Gurugram

Work from Office

First-rate interpersonal phone skills, etiquette and work ethic. * Ability to work under pressure with calmness and composure. * Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes. * Three (3) to Five (5) years of experience in a previous technical support role. * Prior knowledge or experience on Dell - Compellent product is an added advantage * Networking Troubleshooting Knowledge * Basic Virtualization Knowledge * Storage Networking Knowledge (optional) * Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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4.0 - 7.0 years

4 - 8 Lacs

Gurugram

Work from Office

First-rate interpersonal phone skills, etiquette and work ethic. * Ability to work under pressure with calmness and composure. * Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes. * Three (3) to Five (5) years of experience in a previous technical support role. * Prior knowledge or experience on Dell - Compellent product is an added advantage * Networking Troubleshooting Knowledge * Basic Virtualization Knowledge * Storage Networking Knowledge (optional) * Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

Work from Office

In this role, you will investigate and resolve reports of malicious, fraudulent, and illegal activity originating from IBM Cloud IP space. By enforcing our Acceptable Use Policy, you will help maintain the reputation and integrity of our network by mitigating abusive activities and eliminating bad actors. Daily efforts include: Investigating and validating incoming abuse reports Opening incident tickets to notify customers of actionable reports Engaging with customers and reporting parties to achieve a timely resolution Monitoring open incidents and enforcing resolution timeframes Mitigating active threats through application of network controls Assisting with escalations from other departments Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. Understanding of SMTP, DNS, HTTP, Network routing, VPN, and other technologies Understanding of spam, phishing, fraud, and other behaviors considered to be abusive Ability to read and analyze multiple log formats Detail-oriented; ability to scrutinize and discern abusive content Customer relations & support Preferred technical and professional experience Prior network security experience Existing knowledge of anti-fraud and/or anti-abuse techniques Basic server administration skills Experience with process documentation Understanding of Digital Millennium Copyright Act, trademark, intellectual property, Safe Harbor Provisions, GDPR, and other United States federal and international legal precedents

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1.0 - 5.0 years

4 - 5 Lacs

Chennai

Work from Office

Clear Pass: Job Description TAC Designation: Engineer Networking Role: L1 Engineer Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Job Responsibility: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) Look into Wireshark capture ARP learning process and it's flavour How switch learns the mac address DHCP server and Client communication in same network and different network OSI headers Protocol and port number working OSI layer model and its learning of encapsulation and decapsulation IP Addressing and Subnetting Difference between layer two and three switch DHCP, Switching and Routing with OSI headers STP Vlan Trunk and Access port how switch learns the mac address How ARP learns the mac address in same subnet and different subnet Difference between hub, layer2 switch and layer 3 switch and router DHCP DORA process sender IP, mac and port number and destination IP, mac and port number OSI: how to troubleshoot in network with help of OSI model. Data link header Ip header TCP header

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3.0 - 6.0 years

2 - 3 Lacs

Hapur

Work from Office

, Professional Qualification A+/N+/MCITP/MCSC & CCNA Microsoft Certified Bachelor's degree in computer science, information technology, information systems, or similar. Skills LAN/WAN/TCP/IP networking, Routing Protocols RIP, OSPF, EIGRP Having configuring knowledge of firewall like checkpoint/ Sophos DHCP, DNS FTP Windows Server 2008, 2012, 2016,2019 Technical Abilities Installation of Windows Server operating System. Creating users, groups and ou on Server and manage polocy. Creating email id. Resolving outlook issues. Installation and Configuration of centralized antivirus. Restricting and permitting internet access through centralized antivirus and firewall. Cabling and crimping Providing technical support to remote users. Taking Care of biometric machine and CCTV camera. Configuring desktops according to clients requirement. Upgrading windows to the higher version and vice versa. Installation of all application software. Configuring email id using protocols like pop3, smtp and exchange. Configuring, troubleshooting email client software such as MS outlook and Window Live mail. Troubleshooting hardware problems. Installing Local and Network printer. Managing and Troubleshooting printer, scanner, projectors. * Contribute to strategic procurement plans. * Ensure reliable relationships with suppliers. * Oversee accurate processing of purchase orders. * Participate in securing favorable terms with suppliers. * Analyze procurement costs for savings opportunities. * Maintain accurate records of procurement transactions. * Ensure procurement aligns with policies and regulations. * Coordinate with cross-functional teams. * Collaborate on ensuring purchased materials meet standards. * Assist in optimizing inventory levels. * Stay informed about market trends and pricing. * Contribute to reviewing and managing supplier contracts. * Identify process improvement opportunities. * Provide regular reports on procurement activities. * Participate in vendor qualification and evaluation. If interested kindly share updated CV to recruitment@preetgroup.com

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5.0 - 10.0 years

10 - 20 Lacs

Kolkata, Pune, Bengaluru

Hybrid

• Must have strong knowledge of VLAN, RIP, BGP, OSSPF • Networking knowledge & exp. in Layer 2 (Switching concepts), QoS. • Hands on L2/L3 protocols • Excellent Programming skills in C language. • Ability to troubleshoot customer issues & workaround Required Candidate profile This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols. Networking L2/L3 protocols,C or C++ programming on Linux

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

2 years hands-on experience in OpenWRT development and support. 3 years experience in C/C++ development. Hands on experience in Linux systems. 2 years experience in Git. Hands-on experience in OpenWRT build system and toolchain. Hands-on experience in commercial/opensource Wireless Access Controllers. Thorough understanding on L2, L3 & L4 Networking Layers. Familiar with 802.11 standards. Knowledge in ONU/ONT and OLT

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Senior Development engineers or Leaders with proven Networking L2, L3 expertise with focus on Multicast, DHCP, VPC, etc Expertise in embedded C (mandatory), Cisco NX-OS, REST API / gNMI L2 - VLAN, LACP, vPC; Unicast routing - OSPF, BGP, Layer-3 virtualization; Multicast Routing Container technologies - Docker L1 - GigaEthernet - 10/25/40/100 Gbps Access Control Lists (ACL) / Quality of Service (QoS) / XML Desirable expertise includes experience in developing FPGA-based switches, Smart NIC or Merchant ASICs

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