0.0 years

0 Lacs

india

Remote

Overview Job description We are seeking a highly skilled and experienced Technical Lead Network and Systems Administrator to join our team immediately. The successful candidate will play a pivotal role in managing and migrating Active Directory and Domain environments, as well as leading VMware infrastructure projects, to ensure robust and efficient IT operations. This role includes team leadership responsibilities, performance evaluation, shift management, and overseeing a complex IT infrastructure based on Microsoft Windows Server Technologies and VMware. Key Responsibilities Lead Active Directory and Domain Migrations: Take ownership of all Active Directory and Domain Migration projects, ...

Posted 20 hours ago

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Zoho Developer A2Z Saas

1.0 - 6.0 years

0 Lacs

chandigarh

On-site

You will be responsible for developing and implementing Zoho apps and business process automation technologies to help customers transform their businesses. As a Zoho CRM Developer / Administrator, your role will involve working on various CRM products such as Zoho CRM and Zoho Creator. Your primary responsibilities will include: - Experience in Zoho CRM (Deluge), Zoho Flow (API Tool), and Zoho Integration with other 3rd party applications such as Twilio, RingCentral, 3CX. - Developing, implementing, and maintaining custom CRM & other business apps on the Zoho Platform. - Creating ready-to-deploy cloud applications on top of the Zoho platform. - Working on Zoho One, Zoho Desk, Zoho Creator, ...

Posted 1 week ago

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Workforce Management Real-Time Analyst Interactive Brokers

1.0 - 4.0 years

3 - 12 Lacs

mumbai, maharashtra, india

On-site

We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will manage and monitor the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The RTA will work closely with CS Managers, Supervisors, and contact center agents to balance workloads and maintain service standards. Additionally, the RTA will support our ongoing configuration and maintenance of call center systems within the client services group as may be required. Key Responsibilities Monitor real-time performance metrics, including call volumes, service lev...

Posted 1 week ago

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Contact Center Operations Analyst LTIMindtree

5.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Contact Center Operations Analyst with 5 to 12 years of experience, your role will primarily focus on contact center technologies such as CRM systems, IVR, ACD, and workforce management tools. You will be working with contact center managers and agents to understand their needs and challenges while effectively communicating with business stakeholders to gather requirements. You will be responsible for balancing long-term strategic goals with short-term operational needs and identifying opportunities to streamline contact center processes. Your duties will include developing user stories and acceptance criteria, partnering with cross-functional teams, and working with solution architects...

Posted 3 weeks ago

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Network Engineer Fulcrum Digital Private Limited

5.0 - 8.0 years

5 - 8 Lacs

Pune, Maharashtra, India

On-site

Designs, deploys, and manages robust LANs, WANs, and wireless networks. Proficient in Cisco technologies, ASA Firewalls, Meraki, Call Manager, and RingCentral, the role ensures network security, troubleshooting, optimized performance, and detailed documentation. Collaboration across teams is essential to deliver seamless and efficient communication solutions. Mandatory Skillset Networking Network & ASA Firewall / SonicWall Meraki Cisco Call Manager RingCentral Secondary Skillset SD-WAN Cloud knowledge (advantageous) Requirements Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are desirable. L1, L2, L3 Support experience. Proven experience in designing, implementing, and manag...

Posted 3 months ago

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Network Engineer Fulcrum Worldwide Software

5.0 - 10.0 years

10 - 15 Lacs

Pune

Work from Office

The Role Designs, deploys, and manages robust LANs, WANs, and wireless networks. Proficient in Cisco technologies, ASA Firewalls, Meraki, Call Manager, and RingCentral, they ensure network security, troubleshoot issues, optimize performance, and maintain meticulous documentation. Collaborating across teams, they drive network efficiency and deliver seamless communication solutions. Mandatory Skillset - Networking, Network & ASA Firewall / Sonicwall, Meraki Cisco, Call manger, Ring central Secondary Skillsets - SD WAN, Cloud knowledge will be advantage Requirements Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are desirable. L1, L2, L3 Support. Networking, Network & ASA Fire...

Posted 3 months ago

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