The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. Responsibilities Develop standardized production, quality, and customer-service standards Identify potential risks before they become a problem, focusing on root cause analysis and preventive action Perform internal and external quality audits and compile detailed reports of findings Build a strong team through coaching, mentoring, specific training and performance evaluations Qualifications Bachelor's degree or equivalent experience in Engineering 5+ years' relevant work experience Highly organized with excellent attention to detail
Key Responsibilities: Engage with leads via phone, email, or in-person (if applicable) Understand customer requirements and recommend suitable courses Pitch EdTech offerings in a consultative and persuasive manner Follow up with potential learners and maintain a strong conversion pipeline Achieve daily, weekly, and monthly sales targets Maintain accurate lead and activity records in CRM systems Requirements: Excellent verbal and written communication skills Strong persuasion, presentation, and interpersonal skills Eagerness to learn and work in a target-driven environment Self-motivated with a passion for sales and education Ability to work under pressure and meet deadlines Good to Have: Prior internship or part-time experience in sales or customer service Basic knowledge of CRM tools and sales funnel Passion for the EdTech industry and digital learning What You’ll Get: Performance-based incentives and rapid career growth Opportunity to be trained by top sales professionals Young, vibrant, and collaborative work culture Make a real impact by helping people upskill and grow Flexible working setup (as per company policy)