We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the Sales team and Customer.Experience: Minimum 3 YearsJob Location: Chennai, TamilnaduSales coordinator ResponsibilitiesMake quotations as per sales requirementQuotation are sent on timeQuotations are done as per RFQ & processEnsure all customer requirements are captured correctlyBuild sustainable relationships and trust with customer accounts through open and interactive communicationIdentify and assess customers needs to achieve satisfactionKeep records of customer interactions, process customer accounts and file documentsMonthly sales data AnalyticsRespond to all the enquiries received onlineGenerate sales from existing customers and help/support sales staff in closing dealsEnsure that the sales orders are invoiced within a standard time from the receipt of inquiryTechnical sales back groundCustomer Service ResponsibilitiesImprove customer service experience, create engaged customers and facilitate organic growthOversee customer support processes and organize them to enhance customer satisfactionDevelop service procedures, policies and standardsAdhere to and manage the approved budgetKeep accurate records and document customer service actions and discussionsProvide accurate, valid and complete information by using the right methods/tools