Responsibilities: * Provide exceptional customer service through phone calls * Manage international customer queries via voice process * Maintain high call quality standards * Resolve issues promptly and professionally Annual bonus Performance bonus Referral bonus Provident fund Health insurance Leave encashment
Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through timely resolutions * Collaborate with cross-functional teams on product improvements *Ensure FCR on every call. Annual bonus Performance bonus Leave encashment Gratuity Provident fund Health insurance