Customer Support Specialist - Technical Red Hat, Inc.

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be joining our support team in Pune, India as a Customer Support Specialist at Red Hat. Your primary responsibility will be to serve as the main point of contact for our global customers, providing assistance with various technical and non-technical issues related to our products, support, and services. Your role will involve troubleshooting problems, collaborating with technical support Engineers, and working with cross-functional teams to ensure customer satisfaction. As you grow in this position, you will take on more complex technical challenges, contribute to process improvement, and participate in knowledge base development, gaining exposure to enterprise-level ...

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