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20.0 - 24.0 years
0 Lacs
hyderabad, telangana
On-site
The Senior Director - BPO Operations position for Hi-Tech Clients in Gurgaon/Hyderabad requires a dynamic leader with over 20 years of experience to oversee large-scale global engagements. In this role, you will collaborate with client decision-makers, manage diverse delivery teams across different regions, and take ownership of account health, growth, and P&L. Your responsibilities will include leading global delivery teams to ensure the successful execution of complex programs, driving process re-engineering, modernizing shared services, and spearheading digital transformation initiatives. You will also represent the company in RFPs/RFIs, contribute to solution design, and develop go-to-market strategies. Building and managing client relationships, overseeing vendor onboarding, acquisitions, and knowledge transfers will be crucial aspects of your role. Additionally, you will be responsible for maintaining delivery excellence, ensuring ROI, fostering account growth, and establishing strong stakeholder trust. The ideal candidate for this role will have a minimum of 20 years of experience in Operations delivery, with at least 18 years in leadership roles, preferably within the CMT/Hi-Tech sector. You should possess a proven track record in digital transformation, process re-engineering, and global delivery management. Expertise in handling RFP/RFI responses, designing solutions, and driving revenue/growth initiatives is essential. Strong stakeholder management skills, analytical abilities, and experience in leading global teams are also key requirements. If you are interested in exploring this exciting opportunity, please reach out to us at "shalu@credencehrservices.com".,
Posted 18 hours ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
You will be joining Echelon Edge, a CMMI L3 organization, as a Presales Engineer based in Zirakpur on a full-time on-site basis. Your main responsibilities will include providing technical support, engaging in presales activities, supporting sales efforts, integrating solutions, and ensuring project security measures are adhered to. To excel in this role, you should possess at least 1 year of experience in Presales, Technical Sales, or Solution Engineering. Additionally, you should have a strong background in Technical Support and Integration, Presales and Sales techniques, knowledge of security protocols, excellent analytical and problem-solving abilities, effective communication and presentation skills, and the capacity to work both independently and collaboratively. Previous experience in the information technology industry would be advantageous, and a Bachelor's degree in Computer Science, Engineering, or a related field is required. Desirable skills for this role include familiarity with RFP/RFI responses, expertise in proposal writing and demonstrations, a basic understanding of ITSM, ITOM, NMS/OSS, or Enterprise IT Solutions, as well as proficiency in MS Office tools (Word, Excel, PowerPoint) and Documentation software.,
Posted 2 days ago
10.0 - 16.0 years
0 Lacs
karnataka
On-site
As a Solutions Engineer at our team in India, you will play a crucial role in crafting innovative customer engagement strategies using Salesforce applications and platform. Your expertise in the Technology/ITES vertical will be instrumental in driving business outcomes through technology solutions and engaging with both Business and Technology groups at the C-level. Your specific responsibilities will include providing thought leadership on how enterprise companies can achieve customer success through digital transformation. You will excel at identifying business challenges through targeted discovery sessions, and workshops, and creating innovative solutions through out-of-the-box thinking. Collaborating with business users, you will develop solution presentations, demonstrations, and prototypes, and create roadmaps for partners to implement solutions effectively. You will be expected to confidently present and articulate the business value to managers and executives of all levels, deliver functional and technical responses to RFPs/RFIs, and demonstrate a conceptual understanding of integrating cloud applications with existing business applications. Additionally, you will lead multiple customer engagements concurrently, working as a supportive teammate who is self-motivated, flexible, and takes initiative. To excel in this role, you should have a degree or equivalent relevant experience, along with 10-16 years of confirmed experience in the Technology/ITES Vertical, specifically in pre-sales or implementation of customer engagement solutions. Your expertise in demonstrating customer engagement solutions, understanding use cases and customer journeys, and constructing business cases will be essential. Strong verbal and written communication skills, outstanding presentation and demonstration abilities, and a broad understanding of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions are also required. If you are a proactive and innovative Solutions Engineer with a passion for driving customer success through technology solutions, we would love to have you join our team in India.,
Posted 5 days ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As the Presales Cloud Solution Architect, you will play a crucial role in developing a successful technical solution that is closely aligned with the desired outcomes of our customers, industry best practices, umbrella portfolio offerings, and emerging innovative technologies. You will be responsible for designing and architecting solutions centered around AWS, utilizing its IaaS, PaaS, and SaaS capabilities. Your tasks will include creating compelling responses to RFP/RFI, crafting technical proposals, Statements of Work (SoWs), and delivering presentations. It will be essential to align client business objectives with comprehensive cloud architecture strategies. Additionally, you will lead initiatives related to cloud migration and modernization, such as Lift & Shift and Microservices adoption. Leveraging various AWS services including Microservices, Containers, Serverless, and DevOps will be a key aspect of your role. You will also be involved in implementing automation using tools like Ansible, Chef, and Puppet. Collaboration with the sales team to promote the adoption of cloud services and drive revenue growth will be part of your responsibilities. This will involve conducting workshops, whiteboarding sessions, and engaging in technical discussions with clients to ensure their needs are met effectively. To be successful in this role, you should have a minimum of 3-8 years of experience in technical pre-sales and solution architecture. Hands-on experience with AWS cloud and managed services is essential, along with a background in cloud migration, transformation, and modernization. Strong presentation, articulation, and communication skills are required, along with the ability to think analytically and creatively. You should be comfortable working independently and directly engaging with clients. Prior exposure to AWS alliances and knowledge of DevOps practices would be advantageous.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
The IT Pre-Sales Intern position at VectorStack offers a dynamic opportunity for a highly motivated individual with a keen interest in technology and sales. As an intern, you will play a crucial role in supporting the sales and solution teams by gaining hands-on experience in client engagement, proposal building, and technical documentation. This internship will provide you with valuable insights into IT consulting and enterprise solutions, working alongside experienced professionals in the field. Your key responsibilities will include: **Technical Learning and Development:** - Gain knowledge about VectorStack's IT products, services, and solutions, covering software, hardware, networking, and cloud technologies. - Participate in training sessions and workshops to enhance your technical pre-sales knowledge. - Stay updated with emerging technology trends and competitive products. **Sales Support:** - Assist in creating technical presentations, product demonstrations, and proposal documents. - Collaborate with senior Pre-Sales Consultants to identify client pain points and recommend appropriate tech solutions. - Contribute to compiling RFP/RFI responses with technical inputs. **Customer Interaction:** - Attend client meetings to understand their IT requirements and challenges. - Help address basic technical queries from clients during initial stages of sales. - Support in documenting client needs for proposal development. **Collaboration & Content Creation:** - Engage with internal teams such as product, engineering, and support to align on solution design. - Aid in generating pre-sales materials like case studies, brochures, and knowledge decks. - Share feedback and insights from client interactions to enhance solution offerings. **Continuous Learning:** - Demonstrate proactiveness in learning new tools, technologies, and sales strategies. - Provide suggestions for improving internal documentation and sales processes. **Who Can Apply:** - Final-year students or recent graduates in Information Technology, Computer Science, Engineering, or related fields. - Strong interest in IT, cloud technologies, and enterprise solutions. - Excellent communication and presentation abilities. - Capacity to comprehend and articulate technical concepts in a straightforward manner. - Enthusiasm for learning and thriving in a collaborative, fast-paced setting. **Preferred (Not Mandatory):** - Previous exposure to IT sales or pre-sales processes through internships or academics. - Familiarity with CRM tools or cloud platforms like AWS, GCP, or Azure. - Basic understanding of IT infrastructure or software development life cycle.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Pre-Sales Representative Specialist at our company, you will be a key member of the sales team, providing essential technical expertise and product knowledge throughout the sales process. Your role will involve understanding customer needs, delivering tailored solutions, and assisting in closing deals by aligning our product capabilities with client requirements. Your responsibilities will include collaborating with the sales team to identify customer needs and offer customized solutions, conducting product presentations and demonstrations for potential clients, assisting in the creation of proposals and sales documentation, addressing technical inquiries during customer interactions, staying updated on product features and industry trends, liaising with product and engineering teams to provide customer feedback, supporting proof-of-concept implementations, and nurturing relationships with both potential and existing clients. Additionally, you will participate in sales meetings, trade shows, and customer visits as necessary. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, Engineering, or a related field and have at least 1 year of experience in pre-sales, sales support, or a customer-facing technical position. You must possess a strong grasp of sales processes, exceptional presentation and communication skills, and the ability to convey technical information to non-technical audiences. Proficiency in Microsoft Office, CRM tools such as Salesforce, and virtual demo tools is also required. This is a full-time, permanent position with benefits including health insurance and paid sick time. The compensation package includes performance bonuses and yearly bonuses, and the work schedule is during day shifts. The job is located in person. If you meet the qualifications and are interested in this opportunity, please send your resume to HR@vistararealty.com or call 9274231787. We look forward to hearing from you!,
Posted 1 month ago
3.0 - 7.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
You should have a background of 3-6 years in IT services pre-sales, encompassing web, mobile, CRM, ERP, and AI-driven solutions. It is essential to have global exposure across various industries. Your skill set should include strong capabilities in proposal writing, creation of capability decks, and responding to RFP/RFI. Familiarity with AI tools to automate and streamline pre-sales efforts is a must. Previous experience in small to mid-sized companies is preferred over MNC structures or large-scale teams. As a Pre-Sales Specialist, your key responsibilities will involve owning the entire pre-sales cycle, including requirement analysis, solution alignment, proposal drafting, and presentations. Collaboration with sales, solutions, and delivery teams is crucial. You will be required to develop and manage a repository of reusable sales assets and utilize AI tools to enhance efficiency and speed up the proposal process. In terms of cultural fit, you should be proactive, possess an ownership mindset, and be hands-on in your approach. Being comfortable with handling multiple responsibilities in a lean team environment is essential. The ability to make quick, fact-based decisions and adapt swiftly to changes is highly valued in this role.,
Posted 1 month ago
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