4842 Rfp Jobs - Page 18

Design & stand-up governance Establish TMO/EPMO/PMO structures, ways of working, and controls; perform maturity assessments, current vs. future state reviews, gap analysis, and target operating model design. Portfolio & benefits management Lead intake, prioritization, budgeting, scenario planning, resource/capacity planning, and benefits/value tracking. Program delivery leadership Plan and control complex programs; manage schedule, scope, risks, issues, and dependencies; ensure clear handoffs between US and India teams. Reporting & analytics Define KPIs; produce executive ready status and dashboards (Power BI/Tableau, Excel) that blend quantitative and qualitative insights for decision makin...

AV system design Connection Diagram & BOQ preparation Technical Solution Support Site Survey & Integration Planning AV design Programming & Configuration Demo, POC & Handover Support

Westernacher Consulting is a German integrated business and IT SAP consulting company with extensive experience in Logistics, Finance & Controlling, and Business Analytics. If you enjoy collaborating with high-caliber individuals on engaging projects within a thriving partnership organization, Westernacher is the place to be! To strengthen our team in India , we are searching for an SAP Solution Architect interested in joining a world-class SAP S/4HANA consulting company. Your Responsibilities: Lead end-to-end solution design for SAP S/4HANA implementations (Public/Private Cloud or On-Premise). Conduct fit-to-standard workshops , define solution boundaries , and ensure adoption of best pract...

The Project Coordinator / Transformation Project Manager plays a critical role in delivering high-impact transformation and transition projects for UnitedLex and its clients. This role combines strong project management discipline with hands-on experience across Target Operating Model design, technology implementation, client onboarding, process improvement, and metrics-driven performance delivery. You will manage timelines, milestones, and deliverables, while also facilitating process transformation, change management, and stakeholder engagement. Increasingly, our projects leverage AI solutions, AI agents, and intelligent automation to drive innovation, efficiency, and measurable business o...

Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process improvement and innovation strategy for client business Planning and execution of projects; managing process improvement program for client engagement(s) Act as business interface for client transformation teams, EXL transformation, technology and operations teams Build relationships with key business leaders and other stakeholders to drive improvements Facilitate sharing o...

Technical Expertise: Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities. Stay current with industry trends, emerging technologies, and competitor offerings.` Customer Engagement: Engage with prospective clients to understand their technical requirements and business challenges. Conduct needs assessments and provide tailored technical solutions. Solution Demonstrations: Deliver compelling product demonstrations that showcase the features and benefits of our solutions. Customize demonstrations to align with the specific needs and use cases of potential customers. Collaboration with Sales: Work closely with the sales team to understand ...

Work with Business Heads/ Process owners in developing Business Continuity and Disaster Recovery Plans, by doing the following: - Ensure organization is compliant to ISO22301 standard requirements. - Ensure all the Emergency Response Plans are updated. - Conduct Risk Evaluation and develop Mitigation plans. - Conduct Business Impact Analysis and advise the strategies to the management. -Work on Recovery Strategies and ensure BCP documentation and implementation across organization - Coordinate and create Disaster Recovery Plan along with Technology team - Manage the enterprise wide Technology Disaster Recovery (DR) and Cyber Resilience program, ensuring alignment with regulatory, industry, a...

Basic Function: This is a business and client-facing role that ensures a seamless Cyber Service Management, by driving business growth and creating value for business and Client through robust Information Security practices. We also oversee relationship management with business and Client Information Security teams Essential Functions Cyber Team Operations Facilitates activities of Cyber Exemption Request, Client Business Security and Cyber representative for Change Approval Board Cyber Exception Management Lead the review and assessment of exception requests submitted via tools or email. Collaborate with end users to understand their requirements and guide them through resolution liaising a...

Role Overview : Senior Manager for Technology Presales with 10+ years in technology, including 5+ years of experience in presales and solution design for global clients. Key Responsibilities : Lead presales activities for CCaaS, EUC, Managed Services, Cloud Services, Network Management, Voice & Telephony, and Technical Transitions . Manage the RFX/RFP process , including solution creation and client engagement. Develop High-Level Designs (HLD) , Low-Level Designs (LLD) , and Bill of Materials (BOM) for complex technical solutions. Deliver client presentations and drive solution discussions, ensuring alignment with business needs. Create and manage presentation materials , including Visio dia...

sential functions: He/She would play active part in all RFXs as a Life & Annuity(L&A) service line expert, who will drive the entire solutions journey. Candidate should have hands on experience in solutions / presales role preferably, Insurance Core solution architect with proficiency in creating solutions for not just RFPs/RFIs but also building proactive proposals and POVs across insurance value chain. Experience and expertise in L&A, creating service products and offerings will be a big plus. Expertise in storyboarding and building capability offerings Understanding of relevant digital and analytics solutions and ability to recommend the latest offerings/platforms Understand the transitio...

Job Description Position Title, Responsibility Level Band C (Manager / Senior Manager) Function Quality Excellence Reports to AVP / VP Quality Excellence Permanent / Temporary Permanent Span of Control QCAs / Asst. Manager / Lead Asst. Manager Location India Basic Function The candidate will lead Quality Excellence for BCM (Banking and Capital Markets) vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client area and have quality control and assurance related improvements and performance. Manage a team of QCAs. Coordinate with Business Stakeholders and engage with clients. Essential Functions Build strong quality control w...

Job Title: Bid Manager Insurance Solutions Location: India (Hybrid) Department: Insurance IGM (EMEA) Reports To: Solutions and Capability Lead, Insurance Grade: C1/C2 Job Summary: We are seeking a highly skilled and detail-oriented Bid Manager with proven experience in managing end-to-end RFP and proposal processes for Business Process Management (BPM) solutions, specifically within the General Insurance industry . The ideal candidate will be responsible for coordinating cross-functional teams, developing compelling proposals, and ensuring timely and high-quality submissions that align with client requirements and business objectives. Key Responsibilities: Lead and manage the full lifecycle ...

Job Description Position Title, Responsibility Level Function Bid Management Reports to VP Sales Permanent/ Temporary Permanent Span of Control Location India Summary of expectations from this role Bid Management will be responsible for cultivating EXL s presence in the market and growing business development opportunities with clients with whom EXL has or not had previous significant contact or is a prospective client or an existing client. It is expected that the successful candidate will bring significant experience and relationship in Customer Experience for Retail, Manufacturing, Media, Travel and Healthcare markets. The successful candidate should be motivated by winning financial ince...

Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. Responsible for quality assurance across all processes, identify and execution of projects; governance of processes & reporting, driving standardization across all clients. Be well informed on the developments in process improvement programs and contribute in implementing business strategy for positive customer experience. Business development and solution in select areas; support in RFP, RFI responses from quality perspective...

We are seeking a talented and motivated Insurance F&A Solutioning Leader to join our dynamic team within the insurance industry. As a Insurance F&A Solutioning Leader, you will play a crucial role in understanding our clients business needs and leveraging our suite of services, products, and solutions to provide tailored and integrated solutions. You will collaborate closely with our sales, account management, digital solutions, operations & transitions, and data and analytics teams to build seamless narrative to outlay EXL s capabilities and solutions in response to client business problems. You will also proactively support sole sourced opportunities with our growth leaders, taking our dom...

We are seeking a talented and motivated Bid & Solutions Lead to join our team The ideal candidate will have a strong blend of technical and business expertise, enabling them to design and deliver impactful solutions that align with client requirements This role involves working closely with internal stakeholders, clients, and cross-functional teams to develop and deliver comprehensive solutions leveraging our capabilities in outsourcing, digital operations, analytics, and transformation services Key Responsibilities: Presentation & Proposal Development: Demonstrate excellent presentation skills and effectively develop proposals/RFP responses that capture the clients vision and requirements S...

This role is primarily responsible for Design, Engineering and operations of EXL s Global Contact Center Technology that are built on heterogeneous platforms consist of Cloud contact center- Amazon connect, Genesys PureCloud, Verint, Calabrio etc AV related services like Skype room systems- Crestron, Polycom etc, Service owner of the Voice and Contact center technology services which is a global deployment of integrated and complex implementation of multiple heterogeneous platforms providing mission critical services across 30+ clients The list of core platforms include: Amazon Connect, Genesys Pure cloud etc Omni Channel platform consisting of chat, email, voice and related services Digital...

Essential Functions Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience Analyze business processes and assist in identifying problems and mitigating plans for quality improvement Responsible for quality assurance across all processes, identify and execution of projects governance of processes & reporting, driving standardization across all clients Be well informed on the developments in process improvement programs and contribute in implementing business strategy for positive customer experience Business development and solution in select areas support in RFP, RFI responses from quali...

Content Writer, Pursuits & Proposals Support ROLE DESCRIPTION The Content Writer, Pursuits & Proposals Support, is responsible for managing the procurement questionnaire response process, editing existing content for the Loopio Proposal Wizard Solution and the FAQs Database, and for writing net-new proposal materials readily available on the Canadian Pursuits & Proposals Portal SPECIFIC JOB RESPONSIBILITIES Manage the procurement questionnaire response process Input questionnaires in the Proposal Wizard Solution and locate answers to documented questions Review and edit each response to meet the client s requirements Follow up with stakeholders to obtain information on non-documented questio...

Client Partner for Finance Accounting in Healthcare (Band E)Role Overview:Seasoned transformation and / or account management professional responsible for selling EXL s solutions and services targeted at the Office of Finance for existing strategic Healthcare clients This role will be of an individual contributor, and he/she will be supported by a cross-functional team comprising operations, sales and sales enablement This role will report to the Leader for Healthcare FA, and the primary job function will be to strengthen and grow our FA capability footprint with US Healthcare firms focusing on Healthcare Providers, Payers, Pharma and Life Sciences Companies, HealthTech, etc Responsibilities...

As a Senior AVP Contact Center & Cloud Technology, the incumbent will be responsible for the global strategy, architecture, engineering, and operations of EXL s voice and contact center platforms, supporting over 30+ enterprise clients. The role demands a deep hands-on and strategic leadership across a multi-vendor, cloud-first ecosystem, encompassing Amazon Connect, Genesys PureCloud, Verint, Calabrio, and modern collaboration tools (eg, Skype Room Systems, Crestron, Polycom). This position will act as the service owner for mission-critical, enterprise-grade voice and contact center services leading end-to-end lifecycle delivery across design, deployment, vendor governance, compliance, and ...

Role : Business Development Lead Location : Noida / Gurgaon Job Description/Key Responsibilities: Coordinate with Account Managers and Pursuit Leads for RFPs. Form and lead solutioning teams. Run RFP working sessions. Collaborate with legal, compliance, and finance teams for required reviews and approvals. Coordinate with Centers of Excellence (CoEs) for competency details and case studies needed for RFP responses. Ensure timely and accurate completion of RFPs. Develop and maintain strong relationships with key stakeholders. Qualifications: Bachelors degree in Business, IT, or a related field; Masters degree preferred. 10+ years of experience in IT services, with a focus on the insurance ind...

Assist in decision-making, oversee projects, liaise with stakeholders, and analyze performance data Essential Duties & Responsibilities: Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients Effectively leads and mentor the team to support Ops Directly manages WFM processes, Client KPIs and Financial performance in a multi-site, multi-platform Serves as a checkpoint and reviewer of WFM processes, practices and output Takes ownership, engages with Ops team and drives improvement/resolution by developing plans, processes, recommending solutions/strategies and ensuring execution Ensures efficient levels of staffing and occ...

PositionAssistant Manager Pursuits & Proposals Support Job DescriptionWrite and edit proposal documents Manage the proposal process, organize kick-off meetings and deliver proposals within the required timelinesEnsure that the shell template meets RFP requirements, subsequent drafts carry the right content tailored to the opportunity and final document is Brand & Regulatory compliantWork with client service professionals and subject matter experts in Canada in developing winning proposalsBe an active member of the Canadian Pursuits/Proposals team Skills and Experience2 to 6 years of experience in proposal development including exposure to leading proposals across different service linesExcel...

In this position, you will be responsible for managing teams, leading critical technical initiatives, and cultivating a customer-centric culture. You will ensure seamless collaboration across departments, uphold rigorous security standards, spearhead talent acquisition, manage vendor partnerships, and work closely with key stakeholders. Key Responsibilities Leadership and Team Development : Foster high-performing, motivated engineering teams by cultivating a growth-oriented, collaborative, and supportive environment. Prioritize the professional development of team members. Driving Technical Excellence Innovation : Lead key technical initiatives in collaboration with the global engineering le...