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2.0 - 7.0 years
4 - 7 Lacs
Barasat
Work from Office
Fortune Crest Real Estate is looking for ASSISTANT PRE-SALES MANAGER to join our dynamic team and embark on a rewarding career journey Team Leadership: Manage a team of presales engineers or specialists, providing guidance, training, and support to ensure their effectiveness and success Presales Strategy: Develop and implement presales strategies to support sales targets and overall business goals Customer Engagement: Engage with potential customers during the pre-sales process, understanding their needs, and providing technical solutions and demonstrations Solution Presentations: Lead product presentations and demonstrations to showcase the features, functionalities, and benefits of the company's products or services Technical Expertise: Possess in-depth knowledge of the company's offerings, staying up-to-date with product updates, enhancements, and industry trends Sales Support: Collaborate closely with the sales team, providing technical support and addressing customer inquiries to drive successful sales outcomes Proposal Development: Assist in developing customized proposals and solutions to meet customer requirements and expectations RFP/RFI Responses: Lead the preparation and submission of responses to Requests for Proposals (RFPs) and Requests for Information (RFIs) Proof of Concept (POC): Oversee and coordinate the creation and execution of proof-of-concept projects to demonstrate the feasibility and value of proposed solutions Customer Relationship Management: Build and maintain strong relationships with potential and existing customers to foster trust and confidence in the company's capabilities Market Analysis: Stay updated on market trends, competitor activities, and customer needs to refine presales strategies and offerings Cross-Functional Collaboration: Work closely with product management, marketing, and technical teams to align presales efforts with the company's overall strategy Performance Tracking: Monitor and analyze presales performance metrics, providing reports and insights to management for continuous improvement Training and Development: Conduct training sessions and workshops for the presales team to enhance their technical and presentation skills Feedback Loop: Provide feedback from customer interactions to product management and engineering teams to support product improvements and innovations Qualifications:Bachelor's degree in a relevant field, such as Engineering, Computer Science, Business, or a related discipline An MBA or advanced technical degree may be advantageous Proven experience in a presales role, with a track record of successfully supporting sales teams and driving business growth Leadership Skills: Strong leadership and managerial abilities to effectively lead and inspire a presales team Technical Aptitude: Proficiency in understanding complex technical concepts and translating them into clear, non-technical language for customers Communication Skills: Excellent communication and presentation skills to effectively convey ideas and solutions to potential customers Analytical Thinking: Strong problem-solving and analytical skills to assess customer needs and recommend suitable solutions Customer-Focused: A customer-centric approach to understand and address customer pain points and requirements effectively Business Acumen: Understanding of sales and business development processes, and the ability to align presales efforts with business objectives Flexibility: Adaptability to work in a dynamic and fast-paced environment, managing multiple projects and priorities Team Player: Collaborative mindset with the ability to work effectively within cross-functional teams Travel: Willingness to travel occasionally for customer visits, presentations, and events
Posted 1 month ago
10.0 - 15.0 years
25 - 30 Lacs
Chennai
Work from Office
Position Solutions Engineer / Architect - Pre sales Location: Perungudi, Chennai We are looking for a Solutions Engineer / Architect (not a tech solu engineer) who is into pre sales, who understands the clients’ workflows, prepares presentation decks, writes effective RFP/RFI, presents solutions to the clients. US Healthcare domain experience is a must. Summary This document describes the duties, responsibilities, and required skills and experience for the position of Solutions Architect. Duties and Responsibilities include, but are not limited to : Able to understand a client’s workflows and paradigm, Smart Data Solutions’ products, and create Proposals that meets our client’s needs while optimizing value. Support SDS Client and Technical Partner teams with activities including the supporting the requirements gathering and documentation that leads to the development of business requirements and/or statements of work. Able to draft detailed key deliverables and requirements. Provide product demonstrations with a focus on storytelling and value delivery, that demonstrate the SDS solution that the customer is evaluating and answer any customer or product related questions. Provide technical expertise and support during pre-sales discussions, ensuring that the proposed solutions meet customer needs and are technically viable. Develop and maintain understanding of the software products, industry trends, and competitive landscape. Develop and maintain understanding of healthcare payer processes for mailroom functions, clearinghouse and claims operations and how SDS products align and support those processes. Claims operations (Plan Build, Audit, Claims Processing and Appeals) Respond to functional and technical elements of RFIs/RFPs, and coordinate with product teams to ensure accurate information is provided. Serve as the liaison between finance, sales, product management, and engineering teams, providing customer feedback and helping to guide product development. Conduct product walkthroughs and training sessions with a focus on storytelling and value delivery for clients to ensure successful onboarding and adoption. Manage and prioritize multiple customer engagements simultaneously, ensuring a high level of service and responsiveness. Keep abreast of new product features and releases, participating in continuous learning and training opportunities. Assist in the development of sales tools, including demo scripts, presentation materials, and case studies. Skills and Qualifications Bachelor’s degree in business, engineering, information technology, solutions architecture, or a related field. At least 3 years of experience in roles such as sales engineer, business development, technical consulting, or pre-sales within the IT industry, preferably in Healthcare IT. Strong attention to detail and accuracy. Ability to ask insightful questions, quickly learn complex solutions and workflows, and present them in a clear, simplified way that demonstrates thought leadership. Excellent presentation and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Proven ability to build rapport with customers, understand their business challenges, and clearly articulate the value proposition of software solutions. Experience in responding to technical sections of RFIs/RFPs and conducting software demos. Experience with RFI/RFP knowledge management tools (e.g., Loopio) is preferred. Ability to work collaboratively with cross-functional teams, including sales, product management, and engineering. Willingness to travel as needed for customer meetings, conferences, and other events. Self-motivated, with a strong desire to learn and grow in a fast-paced environment
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Jaipur
Work from Office
Key Responsibilities:Collaborate with the sales team to understand client requirements and craft tailored ERP solutions \ud83e\uddfe Conduct product demonstrations, presentations, and technical walkthroughs Analyze business processes and map client needs to ERP features and modules Prepare proposals, solution documents, and proof-of-concept plans \ud83d\udee0\ufe0f Work closely with the implementation team to ensure feasibility of proposed solutions Provide technical responses to RFPs, RFIs, and customer queries Act as a trusted advisor during the pre-sales cycle, building strong client confidence Keep up-to-date with product enhancements, industry trends, and competitor offerings Looking For:\ud83c\udf93 Bachelor\u2019s degree in Business, IT, Computer Science, or related field \ud83d\udca1 1\u20133 years of experience in pre-sales, business analysis, or ERP consulting Strong understanding of ERP systems and business workflows (Finance, Inventory, HR, etc
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Chennai
Work from Office
Conduct market research to identify potential prospects primarily in the US, UK and Europe geographies. Track and respond to RFPs/RFIs pertaining to the service offerings. Support lead generation through prospect profiling and segmentation. Plan and execute email marketing campaigns to promote services and nurture leads. Prepare customized sales proposals/collateral, pitch decks, case studies, and service presentations. Generate regular sales reports, forecasts, and pipeline analytics. Identify potential competitors/service providers and pricing models for various service offerings. Support the creation and management of social media content (LinkedIn, Twitter, etc.)Should have critical thinking and analytical/problem-solving skills. Provide data-driven insights facilitating informed decision making. Excellent communication and interpersonal skills (written and verbal). Having a continuous learning mindset and staying updated with industry trends. Ability to multi-task, manage deadlines, and work collaboratively, Working knowledge of email marketing platforms (e.g., Mailchimp). Proficiency in Microsoft Office / Google Workspace. Familiarity with tools like Canva, WordPress, or SEO basics is an added advantage.
Posted 1 month ago
3.0 - 6.0 years
15 - 16 Lacs
Chennai
Work from Office
As a Demo Engineer, you are the technical powerhouse and product storyteller of our sales team. You will be instrumental in achieving our revenue goals by providing exceptional technical and product expertise to our prospective customers. You will be responsible for understanding a prospects business challenges and delivering compelling, customized product demonstrations that clearly articulate the value and ROI of our solution. This is a critical role that bridges the gap between our sales team and our product, requiring a unique blend of technical acumen, business sense, and outstanding communication skills. Key Responsibilities: Collaborate with Account Executives: Work alongside the sales team to strategize on account pursuits, understand customer needs, and prepare for prospect meetings. Lead Technical Discovery: Engage with prospects to uncover their technical and business requirements, identifying key pain points and opportunities where our platform can provide value. Deliver World-Class Demonstrations: Design and deliver engaging, value-driven product demonstrations to audiences ranging from technical staff to C-level executives. Build Custom Demo Environments: Configure and customize the demo environment with prospect-specific data and workflows to create a personalized and impactful experience. Act as the Product Expert: Serve as the primary technical point of contact for prospects, answering in-depth questions about product features, architecture, security, and integrations. Handle Technical Objections: Expertly address and overcome technical objections from prospects throughout the sales cycle. Support RFPs/RFIs: Provide detailed and accurate written responses for the technical components of RFPs (Request for Proposal) and RFIs (Request for Information). Be the Voice of the Customer: Act as a key liaison between the field and our Product/Engineering teams, channeling customer feedback to help shape the future of our product roadmap. Stay Ahead of the Curve: Continuously learn and maintain expert-level knowledge of our product, the competitive landscape, and industry trends. Required Qualifications: 3-6 years of experience in a pre-sales, sales engineering, solutions consulting, or a similar customer-facing technical role, preferably within a B2B SaaS company. Proven ability to understand complex business problems and map them to technical solutions. Exceptional presentation and communication skills, with the ability to tell a compelling story and articulate technical concepts clearly to both technical and non-technical audiences. A natural curiosity and a passion for technology and problem-solving. Ability to manage multiple projects simultaneously in a fast-paced environment. Self-motivated, proactive, and able to work effectively in a collaborative team setting. Preferred Qualifications (Nice to Have): Experience with scripting languages (e.g., Python, JavaScript) for demo customization. Hands-on experience with REST APIs, webhooks, and common integration patterns. Familiarity with cloud platforms (AWS, Azure, GCP) and modern enterprise IT architecture. Experience working with global customers across different time zones and cultures. Knowledge of the [Your Industry Vertical] industry.
Posted 1 month ago
3.0 - 6.0 years
15 - 16 Lacs
Bengaluru
Work from Office
As a Demo Engineer, you are the technical powerhouse and product storyteller of our sales team. You will be instrumental in achieving our revenue goals by providing exceptional technical and product expertise to our prospective customers. You will be responsible for understanding a prospects business challenges and delivering compelling, customized product demonstrations that clearly articulate the value and ROI of our solution. This is a critical role that bridges the gap between our sales team and our product, requiring a unique blend of technical acumen, business sense, and outstanding communication skills. Key Responsibilities: Collaborate with Account Executives: Work alongside the sales team to strategize on account pursuits, understand customer needs, and prepare for prospect meetings. Lead Technical Discovery: Engage with prospects to uncover their technical and business requirements, identifying key pain points and opportunities where our platform can provide value. Deliver World-Class Demonstrations: Design and deliver engaging, value-driven product demonstrations to audiences ranging from technical staff to C-level executives. Build Custom Demo Environments: Configure and customize the demo environment with prospect-specific data and workflows to create a personalized and impactful experience. Act as the Product Expert: Serve as the primary technical point of contact for prospects, answering in-depth questions about product features, architecture, security, and integrations. Handle Technical Objections: Expertly address and overcome technical objections from prospects throughout the sales cycle. Support RFPs/RFIs: Provide detailed and accurate written responses for the technical components of RFPs (Request for Proposal) and RFIs (Request for Information). Be the Voice of the Customer: Act as a key liaison between the field and our Product/Engineering teams, channeling customer feedback to help shape the future of our product roadmap. Stay Ahead of the Curve: Continuously learn and maintain expert-level knowledge of our product, the competitive landscape, and industry trends. What Were Looking For: Required Qualifications: 3-6 years of experience in a pre-sales, sales engineering, solutions consulting, or a similar customer-facing technical role, preferably within a B2B SaaS company. Proven ability to understand complex business problems and map them to technical solutions. Exceptional presentation and communication skills, with the ability to tell a compelling story and articulate technical concepts clearly to both technical and non-technical audiences. A natural curiosity and a passion for technology and problem-solving. Ability to manage multiple projects simultaneously in a fast-paced environment. Self-motivated, proactive, and able to work effectively in a collaborative team setting. Preferred Qualifications (Nice to Have): Experience with scripting languages (e.g., Python, JavaScript) for demo customization. Hands-on experience with REST APIs, webhooks, and common integration patterns. Familiarity with cloud platforms (AWS, Azure, GCP) and modern enterprise IT architecture. Experience working with global customers across different time zones and cultures. Knowledge of the [Your Industry Vertical] industry.
Posted 1 month ago
2.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa, Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, Oyo, etc ) manage their customer engagement with Exotels suite of communication APIs, Ameyos omnichannel contact centre (merger), and Cogno AI?s conversational AI platform (acquisition) over the cloud Theyre a $100 million Series D funded company with $60 million in ARR, Job Description: The Associate Consultant Presales role is focused on supporting the presales process by gathering and analysing customer requirements, assisting in the preparation of proposals, and supporting product demonstrations to clients This role works closely with Senior Consultants and the Sales team, Job Locations: We are looking to hire two Associate Consultants, one based out of Bangalore and the other to be based in Gurugram Role Expectations: Ensuring their understanding of the role is in line with what we expect, Ability to understand customers' requirements and craft a Business Proposal, Ability to present solutions and demos Excellent written and verbal communication Strong, comprehensive and analytical abilities Proactive and open to ramp-up on new products/technologies/offerings on an ongoing basis, Assist in responding to RFIs, RFPs, and RFQs under the guidance of senior team members, Support knowledge management activities by maintaining documentation and templates, Other Skills: Strong aptitude for learning new technologies and business processes, Good written and verbal communication skills, Analytical skills for understanding customer pain points and basic solution scoping, Preferred Educational Background: BE/b-tech (ECE/CSE/IT) MBA is a plus but not mandatory, Preferred Professional Background: Exposure to presales activities in software/product-based companies or systems integrators, Basic understanding of contact centre technologies, networking, or telecom is an advantage,
Posted 1 month ago
8.0 - 12.0 years
13 - 17 Lacs
Bengaluru
Work from Office
About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa, Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, Oyo, etc ) manage their customer engagement with Exotels suite of communication APIs, Ameyos omnichannel contact centre (merger), and Cogno AI?s conversational AI platform (acquisition) over the cloud Theyre a $100 million Series D-funded company with $60 million in ARR, Job Description: The Consultant Presales role is focused on supporting the presales process by gathering and analysing customer requirements, assisting in the preparation of proposals, and supporting product demonstrations to clients This role works closely with Senior Consultants and the Sales team, Role Expectations: Assist in identifying clients' pain points and challenges and propose innovative, out-of-the-box solutions tailored to their requirements, Support in gathering and documenting customer requirements and creating initial solution proposals covering aspects not limited to scope, solution, architecture, BoM, assumptions etc , Assist in responding to RFIs, RFPs, and RFQs under the guidance of senior team members, Participate in creating and delivering presentations and product demonstrations, Recommend suitable products or solutions aligned with client requirements and business goals, Collaborate with internal stakeholders to ensure alignment with customer needs, Support knowledge management activities by maintaining documentation and templates, Other Skills: Strong aptitude for learning new technologies and business processes, Good written and verbal communication skills, Analytical skills for understanding customer pain points and basic solution scoping, Preferred Educational Background: BE/b-tech (ECE/CSE/IT) MBA is a plus but not mandatory, Preferred Professional Background: Exposure to presales activities in software/product-based companies or systems integrators, Basic understanding of contact centre technologies, networking, or telecom is an advantage,
Posted 1 month ago
2.0 - 3.0 years
7 - 12 Lacs
Chandigarh
Work from Office
We are seeking a dynamic and technically proficient Pre-Sales Consultant to join our team. The ideal candidate will possess a strong understanding of AI services, web development, and mobile application development. They will play a crucial role in supporting our sales and delivery teams by drafting technical proposals, creating process diagrams, delivering client demos, and developing detailed Business Requirement Documents (BRD) based on client discussions. Role & responsibilities Draft detailed and technical proposals for AI services, web development, and mobile application projects. Develop process flows, system architecture diagrams, and project roadmaps. Conduct client meetings to understand their requirements and pain points. Deliver technical demos to showcase solutions and articulate value propositions. Translate client discussions into actionable insights and scope documents. Gather, analyze, and document client requirements. Prepare comprehensive Scope of Work (SOW) and Business Requirement Documents (BRD). Work closely with the technical team to ensure feasibility and alignment with client needs. Create visually appealing and impactful presentations for client pitches and internal reviews. Act as a liaison between the sales and technical teams. Assist in preparing RFIs, RFPs, and other client deliverables. Support the sales team during the entire pre-sales cycle. Key Skills & Qualifications Strong understanding of AI services, web development, and mobile application development. Familiarity with tools and platforms related to AI (e.g., TensorFlow, OpenAI APIs), front-end and back-end web technologies, and mobile frameworks (e.g., React Native, Flutter). Proven experience in drafting technical proposals, SOWs, and BRDs. Ability to create process diagrams and system architectures using tools like Visio, Lucid chart, or similar. Excellent verbal and written communication skills. Proficiency in creating high-impact presentations using PowerPoint or other tools. Strong ability to understand client requirements and propose relevant solutions. Capability to analyze and document processes in detail. 23 years of experience in pre-sales or a similar role with a technical focus. Prior experience in client-facing roles, delivering demos, and preparing technical documentation. Preferred candidate profile A self-starter with a proactive approach to problem-solving. Comfortable working in a dynamic environment and managing multiple projects simultaneously. Familiarity with Agile methodologies and software development life cycles (SDLC).
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
Mumbai Suburban
Work from Office
Role & responsibilities • Product and Solution Consulting for prospects in the payments/fintech domain. • RFP management - Actively involved with the sales team in various aspects of the pre-sales cycle including - Gathering market competition and customer information, Responding to RFPs/RFIs. • Functional/Technical compliances, Solution Preparation, Proposal preparation. • Coordinate with different internal/external teams to identify the business pains to offer a solution in line with the client project requirement. • Create a Storyboard for Product Demonstrations. • Create Pitch Decks - Product/Solution Presentations. • Solution presentation including Pre-sales activity as well as product demos. • Support product sales as a techno-functional and domain expert. • New requirements/suggestions to the product team about product enhancements that address customer needs and drive additional business value. Preferred candidate profile • B. Tech/B.E with 2+ years of presales solution consulting experience in payments/fintech. • Proficiency with Product based platforms. • Excellent communication skills in writing and presenting to business and technical decisionmakers and potential clients. • Experience working collaboratively with product management, product marketing, partners, and tech teams
Posted 1 month ago
2.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job_Description":" We areseeking a competent Sourcing Manager for our new EV Manufacturingdivision in automotive space to lead the companys product development andexecution. The Sourcing Manager will bring broad operations expertise todevelop and lead a full range of sourcing related initiatives activities for the plastic commodity parts at the company. Requirements \u2B9A Floating RFQs / RFIs toselected suppliers to get competitive price quotes \u2B9A Costing, Negotiation and Sourcing for New Model parts asper the costing targets and sourcing timelines for Plastics & Painting -Lighting, HBA, Mirror Assy - Decals,Labels, Rubber. \u2B9A Coordinating with theinternal tech team at UV & Suppliers for Manufacturing feasibility study. \u2B9A Finalizing cost & releasing Purchase Orders \u2B9A Releasing LOIs, Purchase orders for parts & toolings \u2B9A Monitor development timelines and ensure developmentinline with New Model Trials planned at UV. Coordinate with differentstakeholders within the company. \u2B9A To support in resolvingquality issues, controlling defects during development and mass productionphase. \u2B9A Strong follow-up and tracking of allactivities related to supply as per UV program milestones. \u2B9A Candidate must have strong knowledge of Injection molding development and process. ","
Posted 1 month ago
7.0 - 15.0 years
8 - 9 Lacs
Bengaluru
Work from Office
The role will be responsible for developing and implementing the presales strategies for the domains of CPaaS - OTT Platforms, to drive business growth and meet revenue targets. The role will play a pivotal role in ensuring the successful adoption of our solutions by analyzing the customer s use cases and crafting the techno-commercial solution. The incumbent will be a market-facing, subject matter expert focused on enterprise customers unique needs in the domains and be able to demonstrate tangible business benefits to the clients through our solutions propositions. Roles and Responsibilities Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical. Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our offerings to potential clients. Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets. Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of our service offerings, differentiations, and capabilities. Translate the technical capabilities into tailored solutions that address clients unique requirements. Conduct presentations and engage in strategic discussions with decision makers across all levels, showcasing our solutions value proposition and demonstrating how they align with the clients business goals. Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings strengths and differentiation. Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts. Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and Whatsapp business messaging domain. Required Skills Overall 7-15+ years of experience with 3+ years of prior industry experience as a product sales specialists in an Enterprise CPaaS domain. Strong knowledge of the CPaaS market and technical solutions, specifically Whatsapp business messaging and Conversational AI and its competitive landscape. Exceptional communication skills, both verbal and written. Self-starter with a positive and solution-oriented mindset. Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system. Didnt find the right fitVisit our Careers page to explore more open positions.
Posted 1 month ago
3.0 - 15.0 years
8 - 9 Lacs
Mumbai, Bengaluru
Work from Office
The role will be responsible to develop and implement the presales strategies for the domains of CPaaS -Voice , to drive business growth and meet revenue targets. The role will play a pivotal role in ensuring the successful adoption of our solutions by analysing the customers use cases and crafting the techno-commercial solution. The incumbent will be a market facing, subject matter expert focused on enterprise customer unique needs in the domains and be able to demonstrate tangible business benefits to the clients through our solutions propositions. Roles and Responsibilities Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical. Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our offerings to potential clients. Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets. Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of our service offerings, differentiations, and capabilities. Translate the technical capabilities into tailored solutions that address clients unique requirements. Conduct presentations and engage in strategic discussions with decision makers across all levels, showcasing our solutions value proposition and demonstrating how they align with the clients business goals. Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings strengths and differentiation. Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts. Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and Whatsapp business messaging domain. Required Skills Overall 7-15+ years of experience with 3+ years of prior industry experience as a product sales specialists in an Enterprise CPaaS domain. Strong knowledge of the CPaaS market and technical solutions, specifically Whatsapp business messaging and Conversational AI and its competitive landscape. Exceptional communication skills, both verbal and written. Self-starter with a positive and solution-oriented mindset. Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system. Didnt find the right fitVisit our Careers page to explore more open positions.
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Pharmacovigilance Services - Safety Writing Designation: Pharmacovigilance Services Specialist Qualifications: Bachelor of Pharmacy Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Prepare and review PSUR/ PBRER/DSUR/PADER/ Addendum Statement/Addendum to clinical overview/US IND reports/ Aggregate finding safety reports/Local reports/ Cumulative Review/Health Authority requests / Health Authority assessment reports as per the applicable procedural documents on the project.Perform scheduling of reports, and author, peer review, publishing, tracking and management activities of assigned reports.Perform request for inputs activity for the reports (based on the RFI [request for information] and as per the applicable process and SOPs).Send the case closure request and request for Line Listings/ Summary Tabulations, as applicable.Initiate, organize, and lead the strategy meeting for evaluation of safety topic/request. Prepare meeting minutes and distribute final minutes with all invitees.Review the information received from contributors and obtain any missing information.Draft aggregate report using clients templates including analysis of safety, clinical and other global line function data. Summarize literature information for applicable reports.Perform peer review of the draft report.Share the draft for quality review.Address the comments from the peer reviewer, quality reviewer and incorporated into the report.Share the draft report with client (or external) stakeholders for review (as applicable).Incorporate and address the comments from stakeholders into the draft report and seek clarification where applicable.Schedule meetings with project safety physicians to resolve report related queries and prepare submission ready draft report.Perform final peer review of draft reports and provide feedback with the duly filled defect tracker.Share the final draft along with the QC scorecard results to client (as applicable).Obtain Client/ESP signature/approvals for the finalized report.Complete and finalize report according to the procedural document requirements.Ensure compliance of finalized report with applicable process and SOPs.Obtain signature/approval for the finalized reports as defined in procedural document What are we looking for Ability to establish strong client relationship Roles and Responsibilities: Prepare/compile the final report and confirm that document is complete, including it contains all the applicable annexes as needed and instructed by client, and then submit the finalized report to client.Notify client (regulatory team) that the final report has been submitted to client and confirm all prepared submission documents are uploaded into client environment.Archive AR-related information in dedicated folders on client shared drives or other electronic repositories (as agreed in the procedural document).Perform HA submission tracking of applicable Aggregate ReportsCapture quality data for metrics reporting.Responsible for knowledge sharing, coaching, review and providing feedback of reports processed by the Mentees.Complete all trainings assigned by internal and client on their LMS within due date.Notify critical and major deviations (referred as Quality Issues) within one business days and minor deviations- three business days to Accenture Quality Management team.Organize, action, and archive the communication received at and sent from AR mailbox appropriately.Share/forward product/document type relevant emails to the appropriate user/owner as required and ensure closure.Management of Accenture personal assigned to the AR function.Oversight on the AR mailbox managementEnsure teams delivery of reports within agreed timelines with SLAs and KPIs.Liaising with client or any issue mitigation and troubleshooting.Ensure the retention.Ensure training and mentoring of new associates and documentation of the same.Address any quality related issues and implementation of quality improvement initiatives for the team. Qualification Bachelor of Pharmacy
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! MBA from a tier 1 or tier 2 institute 4+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team.Qualification Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 4+ years
Posted 1 month ago
10.0 - 14.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Skill required: NA - Solution Architecture Designation: Solution Architecture Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture Operations Solution Innovation is responsible for solution configuration of clientrequirements and integration with sales to promote growth. We ensure a simplified solutioningprocess to reduce solution turnaround time, industrialize our ability to respond to RFPs and supportsales opportunities. The Solution Architecture team is required to translate client requirements intoApplied Intelligence solutions that will create value for Accenture and our clients., leverage SMEsand solution architects from different groups/entities and create a comprehensive solution in line withAccenture standards and best practices, preparing effort, cost and price estimates and ensurequality adherence. The focus will be on managing and developing solutions for complex businessprocess outsourcing by driving, developing solutions aligned to the latest innovative business andtechnology advancements, creating winnable and deliverable solutions, articulating compelling valuepropositions and stories to a client. You will be solutioning by leveraging operational and commerciallevers to ensure total value is enabled at all layers of the deal construct. They will be responsible forthe development and ownership of the complex, multi-tower solutions underpinning compellingproposals that maximize Accentures competitive position. Design, implement and direct a solution architecture to address specific problems and requirements, usually through the application of technical, business process and/or industry knowledge." What are we looking for "Marketing OperationsDigital MarketingWritten and verbal communicationAbility to perform under pressureAdaptable and flexibleCommitment to qualityProblem-solving skills Strong analytical skills""Solution Planning Costing & Pricing" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom
Posted 1 month ago
4.0 - 9.0 years
6 - 12 Lacs
Bengaluru
Work from Office
Role Purpose Practice Pre-Sales Head is responsible for driving the funnel in the concerned practice and provide the necessary support in terms of technical expertise to the Sales and Pre-Sales teams for closing opportunities. The Practice Pre-Sales Head enables the sales effort by driving the team to create solutions that address customer requirements. The Practice Presales Head is also responsible for competency development of the team and maintaining relationships with OEMs. Do Strategy Development / Deployment Proactively drives the strategic funnel by getting involved in proactive win strategy, pricing and differentiation discussions. Deal Architecting Structures large / medium complexity deals from the financial, delivery, solution etc angles Contributes to decisions on the pricing model for the deal if required Conducts impact analysis by considering different variables egimpact of rebadging people across multiple geographies etc Decides on alliance / partnerships required to execute the deal at a global level Identifies win themes and creates a winning proposition by considering different aspects required to execute the deal Solution Integration / Generation Provides insights during the solution generation process to ensure alignment with the customer requirements Provides an industry perspective to ensure that Wipro's solution is technologically competitive Presents / defends the solution / proposal in front of the prospective client and handles queries (along with other members of the team) Showcases Wipro's recommended solution as a strategic fit with the customer's business / requirements Delivery Transition Ensures that the team effectively completes transition of the successful deals to the delivery teams for the Practice area Contract and Compliance Management Ensures compliance to various terms and standards Commercial Architecting / Estimation Works in collaboration with the BFMs to determine the deal margins Develops understanding of the competitor pricing strategy and applies the same during estimation Customer Management Participates in presentations and interactions for the critical customers Ensures differentiation in response to RFPs and RFIs by providing a value proposition to customers Demand Generation Facilitates client solutions & sales on proactive engagements in the existing & new accounts in terms of providing case studies, capability documents and presentations. Enables internal teams on new practice offerings to generate business opportunities in new technology areas. Knowledge Management Ensures that team creates white papers on new innovative solution in key technology areas in the Practice Proactively engages with analysts to enhance knowledge development in the team Ensures standardization of solution documents/catalogues and pricing templates Ensures knowledge sharing and capability building of other teams in new technology areas Team Management Sets goals for team members based on level and competence Provides coaching support to team members to bridge identified development gaps Drives organization capability/cadre building within the team Aligns team's expectations with organizational realities Completes all required organizational processes wrt the team within the agreed timelines viz. yearly review, goal setting etc. Allocates work to the respective team members based on the RFP requirements and employee's area of expertise OEM / Alliance Relationship Management Consistently engages with OEMS, Work with OEM Alliance teams for all the pre-sales cases ensuring best in class solution and right infra sizing and pricing Understands new OEM offerings and creates win themes for the practice Ensures knowledge sessions/training for the team through OEM"
Posted 1 month ago
2.0 - 4.0 years
5 - 10 Lacs
Gurugram
Work from Office
Cyber Security Solutions Sales to enterprises, PSU & Govt. Executes Cyber Security Sales Plans Tendering & Bidding. Coordinate with Cyber Security OEMs. Account mining, upselling & receivables Client connect & build rapport Lead Generation Required Candidate profile BSc/ B.Tech/ MCA/ MBA 2+ Yrs exp in selling Cyber Security Solutions to enterprises, PSU & Govt. Excellent Follow-up skills. Sound understanding & coordination of RFIs, RFPs and Tender/ Bidding etc.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analysis. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? _x000D_ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? _x000D_ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? _x000D_ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? _x000D_ Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: HC - Payor_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: ServiceNow - Platform Core. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? _x000D_ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? _x000D_ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? _x000D_ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? _x000D_ Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: ServiceNow - Platform Core_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analyst/ Data Analyst(Maps). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
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