462 Rfid Jobs - Page 4

Urgent hiring for Business Development Manager Designation: Business Development Manager Experience- 4+ years Salary: 6 Lakh + Commissions based on targets Location: Patparganj, East Delhi Working Days- 6 days Industry – RFID (Radio Frequency Identification) Job Description: We are seeking a young, dynamic and results-driven sales manager to join our team. The ideal candidate should have prior experience in RFID product sales with a proven track record of achieving sales targets. As a part of team, you will be responsible for identifying new business opportunities, building client relationships, and providing strategic consulting services to meet our clients' needs. The profile is a mix of 70% online and 30% offline sales. Responsibilities: Prospect and qualify new leads through research, networking, and cold calling. Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc. Develop and maintain strong relationships with prospective and existing clients. Conduct needs assessments to understand clients' business objectives and challenges. Collaborate with clients to develop tailored solutions that address their specific needs and goals. Present proposals and negotiate contracts to close deals and achieve sales targets. Provide ongoing support and consultation to clients, ensuring satisfaction and retention. Stay updated on industry trends, market conditions, and competitive landscape. Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations. Prepare and maintain accurate sales reports and forecasts. Competitor mapping Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 4+ Years of proven experience in sales, mandatorily in products and solutions sales in RFID industry. Must have detailed knowledge about RFID industry. Deep knowledge of lead generation and qualification through online platforms. Excellent written, communication and negotiation skills. Ability to build and maintain relationships with clients at all levels. Self-motivated with a strong drive to achieve targets and exceed expectations. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Knowledge of industry-specific trends and challenges. Must have 2/4 wheeler Interested candidates can share updated resume for shortlisting Thanks & Regards HR. Mandeep Kaur 7303439933 Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): currently working in RFID (Radio Frequency Identification) product sales? current location? ok with patparganj, new delhi? current ctc? expected ctc? notice period? Experience: sales: 4 years (Required) Work Location: In person

HCLTech is hiring Program Manager for Noida and Chennai. HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. To learn how we can supercharge progress for you, visit hcltech.com. The dedicated business unit – “AIoT & Industrial AI” leads the Industrial AI and (A)IoT Business end-to-end for HCL Technologies including overall product direction, new business models, ecosystem and pioneer customer engagements in partnership with Engineering and Application Services. We have a unique opportunity in the area of Industrial AI & IoT platform and services where HCL Technologies can lead business model transformations for customers. Job Description and Requirement position summary: Qualification: Bachelor’s or master’s degree in engineering, Computer Science, Information Technology, or a related field. Experience: 15 to 20 yrs Preferred Location: Noida and Chennai Notice Period: Immediate/30 days/60 days About the Role: We are looking for an accomplished Program Manager to lead large-scale AIoT (Artificial Intelligence of Things) initiatives, including hardware, edge, and cloud deployments. The ideal candidate will have proven experience in deploying AI and IoT solutions at scale—such as Track and Trace using RFID—and a demonstrated ability to manage complex customer and stakeholder relationships across multiple business units and technology domains. Key Responsibilities: Drive the end-to-end delivery of AIoT programs, ensuring successful scaled deployments of hardware, edge, and cloud-based solutions. Oversee the implementation of AI (including Gen AI) and IoT solutions for enterprise-scale use cases, such as RFID-based Track and Trace, predictive analytics, and real-time monitoring. Collaborate closely with cross-functional teams—hardware engineers, software developers, data scientists, and cloud architects—to ensure seamless integration and deployment across platforms (Azure, AWS, NVIDIA, Google Cloud). Develop and execute program plans, aligning technical solutions with strategic business objectives and customer requirements. Lead customer engagements, proactively managing stakeholder expectations, gathering feedback, and ensuring business needs are addressed throughout the program lifecycle. Cultivate strong relationships with internal and external stakeholders, fostering open communication, transparency, and trust. Monitor program performance, manage risks, and provide regular status updates to executive leadership and customer stakeholders. Champion best practices in security, scalability, compliance, and responsible AI/IoT deployment. Drive continuous improvement by capturing lessons learned and implementing process enhancements. Required Qualifications: Bachelor’s or master’s degree in engineering, Computer Science, Information Technology, or a related field. 10+ years of experience managing large-scale technology programs, with a focus on AI, IoT, and cloud deployments . Demonstrated success in deploying AI and IoT solutions at scale, including xperience working with global teams and external vendors. . Hands-on experience with at least two major cloud platforms: Microsoft Azure, AWS, Google Cloud Platform, or NVIDIA AI Enterprise. Strong stakeholder management skills, with a track record of engaging and aligning diverse customer and business stakeholders in complex technology projects. Excellent communication, leadership, and problem-solving abilities. Preferred Skills: Experience with Gen AI model deployment and prompt engineering. Familiarity with Track and Trace, RFID, and sensor-based IoT analytics. Knowledge of CI/CD, containerization, and orchestration for AI-enabled IoT systems. Understanding of cybersecurity and compliance in IoT and cloud environments. E xperience working with global teams and external vendors. Interested candidates, kindly share their CV on paridhnya_dhawankar@hcltech.com with below details. Overall Experience: Location: Current Location: Preferred Location:

Location: Noida (On-site) Experience Level: 3 – 5 Years Department: R&D Employment Type: Full-time Role Overview: We are seeking a highly skilled and experienced Hardware Engineer to join our team in Noida. This full-time, on-site role will be pivotal in driving our hardware development initiatives, encompassing all stages from conceptualization to detailed design and implementation. Key Responsibilities: Lead hardware development, electronics hardware design, and circuit design activities on a day-to-day basis. Architect robust and efficient hardware solutions, ensuring adherence to industry standards and best practices. Expertly design up to 4-layer PCBs using industry-standard tools such as PCAD/Cadence Allegro, managing the entire process from circuit design and component selection to schematic and board layout. Ensure all designs comply with IPC (Association Connecting Electronics Industries) standards for PCB design and manufacturing. Possess a strong understanding of electronic components, with the ability to select and recommend appropriate components based on application requirements and regulatory mandates. Manage exposure to product lifecycle management and implement necessary change orders using PLM systems. Address and mitigate issues related to electronic components obsolescence. Apply good understanding of electrical engineering concepts, including circuits, signals, and electromagnetic interference/compatibility (EMI/EMC) to design efficient and reliable PCBs. Demonstrate sound knowledge of communication/IP protocols, bus architecture, and I/O interfaces. Possess experience in architecture definition, detailed design, and complete hardware development lifecycle, including experience in product qualification and regulatory compliance. Contribute to the development of electronic products across various domains, including industrial, medical, automotive, and power applications. Required Technical Experience: Proven experience across all stages of the Hardware Product Development Lifecycle. Expertise with microcontrollers from ST, Microchip, and TI, with a strong foundation in their respective architectures. Experience in analog and mixed-signal design, ADC and DAC circuit design, and signal conditioning. Hands-on experience with RFID devices and their applications. Proficiency in operational amplifier, discrete component, and analog circuit design. Knowledge and experience with AC to DC and DC to DC power supply design. Strong knowledge of interfaces such as RS232, RS485, I2C, SPI, UART, Wi-Fi, BT, and Zigbee. Demonstrated experience with Electromagnetic Interference (EMI) / Electromagnetic Compatibility (EMC) compliance for automotive products is highly valued. Proficiency with various electronic design automation (EDA) tools including ORCAD, ALLEGRO, ALTIUM, and PADS. Competence in using laboratory instruments such as Multi-meters, Oscilloscopes, Function Generators, and Logic Analyzers. Required Education & Experience: - Must possess a Bachelor's degree in Electronics with 2-5 years of relevant experience. - A Master's degree is preferred

Hello, we are Mobilise App Lab Ltd. We are looking for field staff to support our RFID asset tagging work at Bangalore Airport. Job Role: Print and paste RFID tags on assets Use our mobile application to scan and update asset information Do basic data entry related to tagged assets Requirements: Able to handle mobile apps comfortably Basic data entry skills Attention to detail Prior experience in asset tagging (preferred but not mandatory) Location: Bangalore Airport

As the Head of Logistics based in Vishakhapatnam, you should have at least 7 years of experience in the field of Logistics or Supply Chain Management. Your primary responsibilities will include designing and implementing logistics strategies, managing relationships with 3PLs, freight providers, and transport services, as well as overseeing inventory and storage optimization. You will be expected to stay updated with the latest logistics technologies such as Warehouse Management Systems (WMS), Transport Management Systems (TMS), RFID, and GPS tracking, and integrate them into our operations for efficiency. One of your key objectives will be to drive cost reduction, improve lead times, and enhance delivery processes. Previous experience in a startup environment would be advantageous for this role. This is a full-time position that requires your physical presence at the workplace. If you are a proactive and strategic thinker with a strong background in logistics management, we encourage you to apply for this challenging opportunity.,

Branch Operations Head–REOPS732 Job Title: Branch Operations Head Function: Regional Business Reporting to: Branch Head Purpose Responsible for ensuring timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/DC operations (applicable in case of upcountry branches). Key Responsibilities Financial Support Branch Head in developing the annual branch budget. Ensure adherence to budgeted capital and operational costs for the branch; Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis and take corrective actions, if any. Operational Ensure timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through effective management of branch operations. Drive key performance metrics for various operations processes in the branch (Service Centers and PUD Centers). Ensure adherence to Standard Operating Procedures and Execution Excellence in the branch (e.g., On-time delivery performance, Transit times, RTO reduction, timely connectivity onto the network, reduction in errors, etc.). Support the operations capability building initiatives in the branch by facilitating the conduct of various functional training programs for operations teams (Hubs, Service Centres, PUDs, warehouses, etc.) in the branch and connected areas. Ensure optimum productivity and utilization of fleet (including network, feeder, and milk runs) in the branch. Ensure safety and security of all shipments in the branch. Support national operations teams in network planning and design, network management, network optimization, and efficiency enhancement initiatives. Evaluate existing infrastructure for operations in the branch vis-à-vis growth targets and prepare capital expenditure or capacity expansion proposals (service centers / PUD centers, etc.); Seek approval from the Branch Head and forward the proposals to the Regional Operations Head for further due diligence/approvals. People Provide direction, guidance, and support to function employees in the branch to help them discharge their duties effectively. Monitor the performance of the team on a continuous basis to identify key performers. Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline. Key Result Areas and Key Performance Indicators Optimize costs in the branch: % reduction in overall Operating Costs for the branch (i.e., OCPK and PCPM). Reach Enhancement: Support in the expansion into Tier 2 and Tier 3 cities as per plan (through RSPs and BDEs) for the branch. Drive service quality and excellence in the branch: Overall service quality in the branch for all products in terms of Net Service Levels (NSL). Delivery performance as per transit time for all products. Timely connectivity of DP loads on BDA flights (% adherence). % undelivered shipments. Adherence to SOPs (measured in terms of number of non-compliances/deviations) in terms of delivery and information upload. Achievement of target NPS Scores for the branch. Ensure Security of Shipments: Number of open security-related cases in the branch. Ensure Regulatory Compliance: Compliance with all applicable regulatory requirements. Support in the execution of Corporate Initiatives: Support in the implementation of various corporate initiatives (e.g., WDL implementation, RFID, new product development & launch, Use of OTM machines on all routes, etc.) as per timelines. Drive Operations of Channel Partners attached to the branch: Operational Performance of RSPs, PDAs, and Delivery Agents. Drive Operations Process Efficiency and capability: % increase in operational productivity in the branch (measured as shipments/employee). % coverage of employees - direct and indirect (as per plan) in region in terms of conduct of operations training programmes. Ensure Performance Driven Culture: Adherence to Performance Management system timelines and guidelines. Support Employee Capability Building: % Key positions within team with identified successors/potential successors. Drive employee morale and engagement: Employee Attrition (%). PDA Attrition (%).

Company Description Protocol Labels India Pvt Ltd, incorporated in Chennai, is a leading provider of RETAIL & AUTO ID solutions in South India. The company has branch offices in Bangalore, Erode, Tirupur, and Coimbatore. Since starting operations in 2006, Protocol Labels has expanded its offerings to include a wide range of Auto ID products such as barcode printers, scanners, RFID printers & readers, and Point of Sale systems. The team at Protocol Labels is dedicated to providing comprehensive hardware and software solutions with a strong emphasis on personalized service and customer satisfaction. Job Summary: We are seeking a highly experienced and results-driven Channel Sales Manager to lead and grow our sales through channel partners in the Chennai region. The ideal candidate will be responsible for developing and executing channel sales strategies, recruiting and managing channel partners, and driving revenue growth through these partnerships. This role requires strong negotiation skills, excellent relationship management abilities, and a deep understanding of the local market dynamics in Chennai. Responsibilities: Channel Strategy Development & Execution: Develop and implement comprehensive channel sales strategies to achieve sales targets and expand market share within the Chennai territory. Partner Recruitment & Onboarding: Identify, recruit, and onboard new channel partners (e.g., distributors, resellers, system integrators) that align with the company's strategic objectives and market needs in Chennai. Partner Relationship Management: Build and maintain strong, long-term relationships with existing and new channel partners, acting as the primary point of contact and ensuring their success and satisfaction. Sales Enablement & Support: Provide partners with the necessary sales tools, training, product knowledge, and marketing collateral to effectively sell the company's products/services. Joint Business Planning: Collaborate with partners to develop joint business plans, set sales targets, and define go-to-market strategies to maximize channel revenue. Performance Monitoring & Reporting: Monitor partner performance against agreed-upon targets, analyze sales data, and provide regular reports to management on channel sales activities, pipeline, and forecasts. Conflict Resolution: Address and resolve any conflicts or issues that may arise between partners or between partners and the company, ensuring a fair and productive working relationship. Market & Competitive Analysis: Conduct market research, analyze local industry trends, and monitor competitor activities within Chennai to identify new channel opportunities and inform sales strategies. Promotions & Incentives: Develop and manage channel incentive programs and promotional activities to motivate partners and drive sales performance. Compliance: Ensure all channel sales activities and partner agreements comply with company policies and legal regulations. Qualifications: Bachelor's degree in Business Administration, Marketing, Sales, or a related field. 4-7 years of proven experience in channel sales or a similar sales management role, preferably in the IT hardware, software, industrial products. Demonstrated track record of successfully developing and managing channel partnerships and achieving sales targets. Exceptional verbal and written communication, presentation, and negotiation skills. Strong interpersonal skills with a natural ability to build rapport and trust with partners. Highly motivated, strategic thinker, results-oriented, and a proactive self-starter. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Ability to work independently and as part of a collaborative team. Strong organizational, time-management, and project management skills. In-depth local market knowledge of Chennai and surrounding regions is highly preferred. Preferred Skills: Ability to analyze complex channel data and market trends to identify actionable insights and opportunities.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worlds most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. AECOM is seeking a Senior Human Factors Engineer to join our growing global Rail Systems and Human Factors team. Based in India, you will play a strategic role in delivering complex, global, safety-critical transportation programs. This is a high-impact role that requires knowledge of rail standards (e.g. EN 50126, RIS-7100, RSSB guidance), strong systems integration expertise, and a deep commitment to user-centred design, safety assurance, and regulatory compliance. You will collaborate with clients, multi-disciplinary engineering teams, and safety specialists to embed Human Factors principles throughout the system lifecycle. You will also provide leadership in technical delivery, mentor junior staff, and support continuous improvement in AECOMs Human Factors capabilities. Key Responsibilities Strategic & Technical Leadership Lead the planning, execution, and integration of Human Factors activities across the full system lifecycle, from concept through to operation and maintenance. Establish HF design philosophies and strategies aligned with project and regulatory requirements. Act as technical lead on key rail and infrastructure projects, ensuring alignment with HF integration strategies and applicable standards (e.g. EN 50126, ISO 9241, RIS-7100, RSSB guidance). Experience producing Human Factors Integration Plans, Human Factors Issue Logs and Human Factors Assessment Report and experience of conducting assessments such as Hierarchal Task Analysis. Execute HF design development activities, including design reviews, mock-ups, simulators, and structured user feedback studies. Lead certification planning and develop compliance strategies for HF-related system elements. Provide expert input into RAMS (Reliability, Availability, Maintainability, and Safety) assurance activities. Translate regulatory and system requirements into clear, verifiable HF design and usability criteria. Conduct and review task analyses, HMI design assessments, usability testing, cognitive workload studies, and error management strategies. Develop, review, and approve certification-related documentation (e.g., Issue Papers, Equivalent Levels of Safety, Test Plans, Design Reports). Oversee planning and execution of HF-related test campaigns, including fabrication, witnessing, and compliance evidence. Interface with certification bodies and regulatory stakeholders to demonstrate compliance and resolve design queries. Drive human-centred design within multidisciplinary teams, ensuring HF is embedded in technical decisions and design trade-offs. Project and Team Management Contribute to project proposals, technical scoping, and estimation of HF effort and cost. Ensure timely and high-quality delivery of HF work packages, aligned with programme constraints and project milestones. Review and sign off technical documentation, HF reports, and deliverables to ensure accuracy and compliance. Mentor junior engineers and support performance development through project delivery and structured feedback. Industry Engagement & Knowledge Development Maintain strong working knowledge of UK and international Human Factors and rail standards, including regulatory frameworks such as CSM-RA and ORR. Represent AECOM in client meetings, industry working groups, and technical committees. Support the development and continuous improvement of HF methodologies, tools, and guidance within AECOM. Identify innovation opportunities and contribute to thought leadership, technical training, and capability building across the Human Factors discipline. Qualifications Essential Qualifications and Experience Masters degree (MSc) in Human Factors, Ergonomics, or a closely related discipline A minimum of 10"“15 years professional experience in Human Factors, including at least 5 years in the rail or other regulated, safety-critical environments Significant experience applying Human Factors principles to UK and international rail programmes, with expert understanding of relevant standards (e.g., EN 50126, RIS-7100, RSSB guidance) Proven technical leadership in the delivery of HF activities, including HMI design, task and workload analysis, error management, human-system integration, and user-centred design Strong capability in interpreting and developing engineering specifications and HF compliance documentation Highly effective communication skills (written and verbal), with the ability to engage technical and non-technical stakeholders, present to clients, and influence outcomes across disciplines Proficiency in English Proficiency in Microsoft Office and HF-related tools Preferred Qualifications Holds or working towards Chartered status or equivalent Experience in regulatory or consultancy environments (e.g., ORR, RSSB, RAIB) UK Rail experience Involvement in industry standards groups or technical committees Our ideal candidate will demonstrate: Initiative and self-motivation, with the ability to work independently and take ownership of complex tasks A relationship builder who can engage confidently and professionally with colleagues, clients, and stakeholders at all levels Team focused, with a collaborative approach to delivering shared goals across disciplines and geographies Clear and consistent communicator, able to convey technical ideas and project needs effectively in both verbal and written formats Sound judgement and practical decision-making, with the ability to evaluate information quickly, identify key issues, and offer robust solutions Commitment to quality and attention to detail, ensuring work meets high standards of accuracy and compliance A supportive mentor and role model, who contributes to team development and fosters a positive working environment Professional integrity, aligned with AECOMs values of inclusion, accountability, and delivering excellence With infrastructure investment accelerating worldwide, our services are in great demand, and theres never been a better time to be at AECOM! Join us, and youll get all the benefits of being a part of a global, publicly traded firm- access to industry-leading technology and thinking and transformational work with big impact and work flexibility. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together- your growth and success are ours too. #LI-FS1

URGENT HIRING || Business Development Manager ||Delhi Designation: Business Development Manager Experience- 4+ years Salary: 6 Lakh + Commissions based on targets Location: East Delhi Working Days- 6 days Industry – RFID (Radio Frequency Identification) Job Description: We are seeking a young, dynamic and results-driven sales manager to join our team. The ideal candidate should have prior experience in RFID product sales with a proven track record of achieving sales targets. As a part of team, you will be responsible for identifying new business opportunities, building client relationships, and providing strategic consulting services to meet our clients' needs. The profile is a mix of 70% online and 30% offline sales. Responsibilities: Prospect and qualify new leads through research, networking, and cold calling. Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc. Develop and maintain strong relationships with prospective and existing clients. Conduct needs assessments to understand clients' business objectives and challenges. Collaborate with clients to develop tailored solutions that address their specific needs and goals. Present proposals and negotiate contracts to close deals and achieve sales targets. Provide ongoing support and consultation to clients, ensuring satisfaction and retention. Stay updated on industry trends, market conditions, and competitive landscape. Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations. Prepare and maintain accurate sales reports and forecasts. Competitor mapping Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 4+ Years of proven experience in sales, mandatorily in products and solutions sales in RFID industry. Must have detailed knowledge about RFID industry. Deep knowledge of lead generation and qualification through online platforms. Excellent written, communication and negotiation skills. Ability to build and maintain relationships with clients at all levels. Self-motivated with a strong drive to achieve targets and exceed expectations. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Knowledge of industry-specific trends and challenges. Must have 2/4 wheeler Interested candidate can drop their updated resume on Jyoti@orbitouch-hr.com Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Application Question(s): How much you have an experience with B2B Sales ? How much you have an experience with RFID industry ? How much your current CTC ? How much your expected CTC ? How much your notice period ? Experience: B2B sales: 4 years (Required) RFID: 4 years (Required) Language: English (Required) Work Location: In person

Company Description Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com Job Description Avery Dennison is seeking an IT Manager to lead a team developing EDI solutions as part of our global Information Technology team. This position will need to work with stakeholders across all continents/ time zones, and can be located remotely. You would be a member of a Global IT Organization and a key enabler for our Customer Service, Sales and Procurement teams to meet their automation and efficiency objectives , leading a team who onboard new EDI integrations, support established connections and help phase out usage of legacy technology. We need you to understand the holistic business strategy and how that translates to our EDI requirements and you will play a key role in shaping this strategy through your thought leadership in this area. Some essential qualities that we'd like you to bring to the table include a customer focused and business oriented approach, experience in EDI configuration, coding, implementation and platform changes, as well as familiarity with border organization transformation projects, such as ERP implementations, as well as working with varied groups of stakeholders, both internal and third party and interacting with teams based across multiple geographies. Key responsibilities: Collaboration and Technical Expertise: Work closely with fellow team members to develop, implement, and maintain the applications, processes and methodologies used in EDI integration with our trading partners. Leverage technical expertise to troubleshoot and resolve issues, ensuring optimal system performance and availability. Lead system design and implementation of new EDI systems and capabilities Problem Solving and Decision Making: Demonstrate strong problem-solving skills to identify and address technical challenges effectively. Make independent decisions that may impact project timelines, resource allocation, and overall IT operations. Communication and Teamwork: Communicate technical information clearly and concisely to both technical and non-technical stakeholders. Collaborate effectively within a team environment, sharing knowledge and supporting colleagues. Manage team activities and report progress to partners using enterprise collaboration tools Programming and Technical Skills: Modify and enhance existing programs and scripts to meet evolving business needs. Utilise the Bableway platform to automate tasks, improve efficiency, and streamline processes. Documentation and Reporting: Document work processes, procedures, and solutions for future reference and knowledge sharing. Prepare and present technical findings and reports to the team and management, highlighting key insights and recommendations. Vendor Management Maintain the relationship with EDI vendors, contract renewals and support procurement activities from a technical perspective Research new areas for improvement and evaluate new and existing vendor capabilities and platforms Qualifications Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 10+ years of experience in IT development, support, systems administration, or a similar role. Experience: Effective team builder with experience of motivating cross functional teams in a high-performance environment Experience developing and executing business enabling initiatives at an enterprise level Adept at integrating new technology, with proven background in planning, implementing new systems and/or upgrades with minimal impact on users, while showing due consideration for change impacts Demonstrate working knowledge/experience in integrating organisations with their trading partners using a variety of technologies and standards. Experience of principles applies across a variety of trading partner types with a range of digital maturity and connection formats. Certifications? Comprehensive knowledge of EDI standards and multiple message types and formats. Experience with cloud integration platforms Skilled in solving problems and managing application performance. Experience in effectively communicating with a broad base of users (internal and external) and multiple management layers Understanding of manufacturing industries and business processes. Skilled in anticipating user requirements and in leveraging a team to identify and resolve complex problems. Other: Strong written and oral communication skills the the ability to be a trusted advisor, who build strong and sustainable relationships with internal and external parties Strong sense of accountability and business partnership Additional Information All your information will be kept confidential according to EEO guidelines

Job Summary: We are seeking an experienced Network Engineer to design, implement, manage, and support network infrastructure with a strong emphasis on safety, security, and operational integrity. This role involves maintaining and optimizing systems for data communication, voice (VoIP), CCTV surveillance, and electronic access control systems, ensuring compliance with safety standards and business continuity requirements. CCTV & Surveillance Systems Install, configure, and maintain CCTV systems including IP cameras, DVRs/NVRs, and video management systems. Ensure secure remote access and video retention policies. Integrate CCTV with network infrastructure securely. Access Control Systems Implement and maintain electronic access control systems (RFID, biometric, card-based). Integrate access control with building management and network systems. Monitor access logs and audit trails for safety compliance. Security & Safety Documentation & Compliance Maintain accurate records of configurations, IP schemas, access control permissions, and surveillance data retention. Support audit processes and reporting for safety and security standards. Qualifications: Bachelor's Degree in Computer Science, Network Engineering, or a related field. Experience: 3–5 years of experience in network engineering. Hands-on experience with CCTV, access control, and VoIP systems. Skills: Strong knowledge of IP networking, routing, and switching. Preferred: Experience working in industrial or safety-critical environments (e.g., factories, campuses, healthcare). Project management or stakeholder coordination experience Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Experience: cctv networking: 1 year (Required) DATA & Voice Networking: 1 year (Required) Access control networking: 1 year (Required) Work Location: In person Application Deadline: 30/08/2025 Expected Start Date: 01/08/2025

Specgraph offers automatic Identification Labeling, Item Tracking, Inventory Management and Control solutions. The company is one of the leading names in India for providing complete identification and data capturing systems through bar coding. The Specgraph footprint covers a wide range of businesses in retail, exports and manufacturing, catering to more than 1000 clients. Visit us at www.specindia.com Specgraph is looking for an Automation Sales Engineer for Industrial applications. Job Specifications and Qualifications: The candidate will be based in Kolkata. Should be ready to travel all over India. Should be experienced with minimum 2-3 years of experience in technical roles, with an interest in sales. Should be presentable with good communication skills. Should also be fluent in English. Minimum educational qualification: Graduated with bachelor's degree in engineering or any other technical field. Salary range: Within 35,000 to 40,000 monthly Responsibilities Candidate will be responsible for new business development and acquisition of customers Bringing in automation projects for the use of process automation in manufacturing. Application of technologies like RFID, barcoding, and inspection systems in various industries. Direct customer interactions for generating business Traveling to meet customers for B2B sales To apply: Email your resume to trinka@specindia.com and with any additional queries. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Supplemental Pay: Yearly bonus Work Location: In person

Specgraph offers automatic Identification Labeling, Item Tracking, Inventory Management and Control solutions. The company is one of the leading names in India for providing complete identification and data capturing systems through bar coding. The Specgraph footprint covers a wide range of businesses in retail, exports and manufacturing, catering to more than 1000 clients. Visit us at www.specindia.com Specgraph is looking for an Automation Sales Engineer for Industrial applications. Job Specifications and Qualifications: The candidate will be based in Kolkata. Should be ready to travel all over India. Should be experienced with minimum 2-3 years of experience in technical roles, with an interest in sales. Should be presentable with good communication skills. Should also be fluent in English. Minimum educational qualification: Graduated with bachelor's degree in engineering or any other technical field. Salary range: Within 35,000 to 40,000 monthly Responsibilities Candidate will be responsible for new business development and acquisition of customers Bringing in automation projects for the use of process automation in manufacturing. Application of technologies like RFID, barcoding, and inspection systems in various industries. Direct customer interactions for generating business Traveling to meet customers for B2B sales To apply: Email your resume to trinka@specindia.com and with any additional queries. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Work Location: In person Application Deadline: 15/08/2025 Expected Start Date: 18/08/2025

As a Warehouse Operations Specialist, you will be required to possess a strong domain knowledge of warehouse functions, particularly focusing on Inbound and Outbound operations. Your responsibilities will include Pre-receiving, Receiving, Quality Assurance, Put away, Waving, Packing, and Shipping processes. It is essential to have integration experience and functional knowledge of working with Interfaces and third-party systems such as RF devices and RFID. Your role will involve close collaboration with the team in planning, designing, developing, and deploying new applications, as well as enhancing existing applications. Your expertise in warehouse operations and system integration will be instrumental in ensuring smooth and efficient processes within the warehouse environment.,

As a Quality Associate Hardware Testing at IDCUBE, you will play a crucial role in ensuring the reliability and performance of our embedded hardware products. Your primary responsibility will be to conduct Hardware-in-the-Loop (HIL) testing, validate embedded systems, and oversee product certification processes to meet industry standards. Your expertise in hardware, firmware, and electronic circuit testing will be essential in identifying and troubleshooting hardware and firmware issues through rigorous testing methodologies. You will also be responsible for developing automated hardware testing frameworks to enhance efficiency and accuracy, defining test plans, test cases, and validation criteria, and collaborating with cross-functional teams to ensure early defect identification. In addition, you will ensure compliance with EMI/EMC, safety, and environmental standards, maintain quality documentation, track test results, and define key performance indicators (KPIs) for quality assurance. Your strong problem-solving skills, proficiency in testing tools, and ability to work in a fast-paced R&D environment will be critical in enhancing product quality and performance. If you have a Bachelor's or Master's degree in Electronics, Electrical Engineering, or a related field and a minimum of 6 years of experience in hardware testing, along with a deep understanding of Hardware-in-the-Loop (HIL) testing and product certification processes, we invite you to join our dynamic team at IDCUBE. Your contribution will be instrumental in driving innovation and excellence in the physical security solutions industry.,

As a skilled professional, you will be responsible for troubleshooting, maintaining, and optimizing Siemens PLC-based control systems, focusing primarily on the Siemens S7-1500 series. Your role will also involve managing and enhancing Siemens Comfort HMI interfaces to facilitate seamless operator interaction. Integration and troubleshooting of RFID, barcode, and vision systems will be essential aspects of this position, ensuring smooth operations in production environments. Your expertise will be crucial in providing timely support to minimize downtime by implementing preventative maintenance schedules and carrying out system upgrades. Collaboration with cross-functional teams will be necessary to address complex issues and enhance system performance effectively. To qualify for this role, you should have a minimum of 4 years of experience in maintaining Siemens PLC-based machine control applications. Proficiency in Siemens S7-1500 series PLC and Siemens Comfort HMI is a must, along with hands-on experience in integrating RFID, barcode, and vision systems. If you are ready to take on this challenging yet rewarding opportunity, we encourage you to apply and be part of a dynamic team dedicated to driving innovation and excellence in control system maintenance.,

Good domain knowledge on Warehouse functions covering Inbound and Outbound operations Pre receiving. Receiving. Quality Assurance. Put away. Waving. Packing. Shipping. Integration Experience and functional knowledge of working with Interfaces and third-party systems viz, RF devices / RFID 6 Collaborate with team in the planning, design, development, and deployment of new applications, and enhancements to existing applications.

Urgent hiring for Business Development Manager Designation: Business Development Manager Experience- 4+ years Salary: 6 Lakh + Commissions based on targets Location: Patparganj, Delhi Working Days- 6 days Industry – RFID (Radio Frequency Identification) Job Description: We are seeking a young, dynamic and results-driven sales manager to join our team. The ideal candidate should have prior experience in RFID product sales with a proven track record of achieving sales targets. As a part of team, you will be responsible for identifying new business opportunities, building client relationships, and providing strategic consulting services to meet our clients' needs. The profile is a mix of 70% online and 30% offline sales. Responsibilities: Prospect and qualify new leads through research, networking, and cold calling. Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc. Develop and maintain strong relationships with prospective and existing clients. Conduct needs assessments to understand clients' business objectives and challenges. Collaborate with clients to develop tailored solutions that address their specific needs and goals. Present proposals and negotiate contracts to close deals and achieve sales targets. Provide ongoing support and consultation to clients, ensuring satisfaction and retention. Stay updated on industry trends, market conditions, and competitive landscape. Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations. Prepare and maintain accurate sales reports and forecasts. Competitor mapping Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 4+ Years of proven experience in sales, mandatorily in products and solutions sales in RFID industry. Must have detailed knowledge about RFID industry. Deep knowledge of lead generation and qualification through online platforms. Excellent written, communication and negotiation skills. Ability to build and maintain relationships with clients at all levels. Self-motivated with a strong drive to achieve targets and exceed expectations. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Knowledge of industry-specific trends and challenges. Must have 2/4 wheeler Interested candidates can share updated resume for shortlisting Thanks & Regards HR. Mandeep Kaur 7303439933 Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): currently working in RFID (Radio Frequency Identification) Industry ? Experience in Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc? ok with,mix of 70% online and 30% offline sales.? current location? ok with Patparganj, Delhi? current ctc? expected ctc? notice period? Experience: sales: 4 years (Required) Work Location: In person

Position: Senior UI/UX Designer Location: Hyderabad Employment Type: Full-time Experience Level: 5+ Years About eshipjet.ai eshipjet.ai is an industry-leading logistics technology company transforming the way organizations manage multi-carrier shipping, real-time order tracking, and RFID-driven inventory processes. Our flagship platforms — ShipperCopilot and RFID Nexus — are trusted by global enterprises for their speed, scalability, and operational efficiency. We are on a mission to bring intelligence and automation to the core of supply chain ecosystems. Role Overview We are in search of a design leader with deep UI/UX expertise to craft engaging and seamless user experiences across our digital ecosystem. This role is ideal for a creative, detail-oriented individual with a passion for building intuitive, user-friendly interfaces that solve real-world problems. You will play a pivotal role in enhancing the usability, accessibility, and visual appeal of our applications while ensuring alignment with our business goals and user needs. Key Responsibilities Drive the end-to-end design process across multiple product lines, from concept to implementation. Collaborate closely with cross-functional teams — including product managers, engineers, and business stakeholders — to define user requirements and translate them into thoughtful, scalable design solutions. Create wireframes, interactive prototypes, visual mockups, and user flows that clearly communicate design intent. Conduct user research, usability testing, and competitive analysis to validate design decisions and continuously improve user experience. Develop and maintain a robust design system and style guide to ensure visual consistency and design integrity across all touchpoints. Ensure responsiveness, accessibility, and cross-platform compatibility in all design outputs. Advocate for user-centered design principles across the organization and contribute to a design-led culture. Required Qualifications Minimum of 5 years of professional experience in UI/UX design, preferably within B2B SaaS, logistics, or enterprise software domains. Proficient in industry-standard design and prototyping tools such as Figma, Adobe XD, Sketch, or equivalent. Strong portfolio showcasing a track record of delivering well-crafted, user-focused digital products. Solid understanding of interaction design, information architecture, responsive design, and usability standards. Familiarity with HTML/CSS and working with frontend frameworks such as Angular or React is a plus. Excellent communication and interpersonal skills with the ability to present and justify design concepts to stakeholders. Comfortable working in agile environments with iterative design and rapid prototyping.

URGENT HIRING || Business Development Manager ||Delhi Designation: Business Development Manager Experience- 4+ years Salary: 6 Lakh + Commissions based on targets Location: East Delhi Working Days- 6 days Industry – RFID (Radio Frequency Identification) Job Description: We are seeking a young, dynamic and results-driven sales manager to join our team. The ideal candidate should have prior experience in RFID product sales with a proven track record of achieving sales targets. As a part of team, you will be responsible for identifying new business opportunities, building client relationships, and providing strategic consulting services to meet our clients' needs. The profile is a mix of 70% online and 30% offline sales. Responsibilities: Prospect and qualify new leads through research, networking, and cold calling. Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc. Develop and maintain strong relationships with prospective and existing clients. Conduct needs assessments to understand clients' business objectives and challenges. Collaborate with clients to develop tailored solutions that address their specific needs and goals. Present proposals and negotiate contracts to close deals and achieve sales targets. Provide ongoing support and consultation to clients, ensuring satisfaction and retention. Stay updated on industry trends, market conditions, and competitive landscape. Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations. Prepare and maintain accurate sales reports and forecasts. Competitor mapping Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 4+ Years of proven experience in sales, mandatorily in products and solutions sales in RFID industry. Must have detailed knowledge about RFID industry. Deep knowledge of lead generation and qualification through online platforms. Excellent written, communication and negotiation skills. Ability to build and maintain relationships with clients at all levels. Self-motivated with a strong drive to achieve targets and exceed expectations. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Knowledge of industry-specific trends and challenges. Must have 2/4 wheeler Interested candidate can drop their updated resume on Jyoti@orbitouch-hr.com Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Application Question(s): How much you have an experience with B2B Sales ? How much you have an experience with RFID industry ? How much your current CTC ? How much your expected CTC ? How much your notice period ? Experience: B2B sales: 4 years (Required) RFID: 4 years (Required) Language: English (Required) Work Location: In person

Company Description Anantics® is a leading IoT solutions provider, offering end-to-end solutions to help organizations leverage the power of connected devices. We integrate sensors and geospatial technologies in creating scalable, secure, and efficient systems that turn data from connected devices into actionable insights. Our Real-Time Location Systems (RTLS) include options of RFID, BLE, UWB, LoRaWAN, GPS, and industrial sensors. Role Description This is a full-time hybrid role for a Lead Java Developer based in Jaipur with some work-from-home flexibility. The Lead Java Developer will be responsible for designing, implementing, and maintaining Java-based applications. The role involves leading a team of developers, ensuring the quality of code, developing and maintaining microservices, integrating with the Spring Framework, and participating in full software development cycles from requirements gathering to deployment. Qualifications Proficient in Java and Programming Experience with the Spring Framework, Hybernet, JSP Knowledge of Software Development practices and principles Experience with Microservices architecture Excellent leadership and team management skills Strong problem-solving and analytical skills Bachelor's or Master's degree in Computer Science, Engineering, or related field Experience in IoT solutions or related domains is a plus

Urgent hiring for Business Development Manager Designation: Business Development Manager Experience- 4+ years Salary: 6 Lakh + Commissions based on targets Location: Patparganj, Delhi Working Days- 6 days Industry – RFID (Radio Frequency Identification) Job Description: We are seeking a young, dynamic and results-driven sales manager to join our team. The ideal candidate should have prior experience in RFID product sales with a proven track record of achieving sales targets. As a part of team, you will be responsible for identifying new business opportunities, building client relationships, and providing strategic consulting services to meet our clients' needs. The profile is a mix of 70% online and 30% offline sales. Responsibilities: Prospect and qualify new leads through research, networking, and cold calling. Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc. Develop and maintain strong relationships with prospective and existing clients. Conduct needs assessments to understand clients' business objectives and challenges. Collaborate with clients to develop tailored solutions that address their specific needs and goals. Present proposals and negotiate contracts to close deals and achieve sales targets. Provide ongoing support and consultation to clients, ensuring satisfaction and retention. Stay updated on industry trends, market conditions, and competitive landscape. Collaborate with internal teams to ensure seamless delivery of services and exceed client expectations. Prepare and maintain accurate sales reports and forecasts. Competitor mapping Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 4+ Years of proven experience in sales, mandatorily in products and solutions sales in RFID industry. Must have detailed knowledge about RFID industry. Deep knowledge of lead generation and qualification through online platforms. Excellent written, communication and negotiation skills. Ability to build and maintain relationships with clients at all levels. Self-motivated with a strong drive to achieve targets and exceed expectations. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Knowledge of industry-specific trends and challenges. Must have 2/4 wheeler Interested candidates can share updated resume for shortlisting Thanks & Regards HR. Mandeep Kaur 7303439933 Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): currently working in RFID (Radio Frequency Identification) Industry ? Experience in Generating new leads through online platforms like Indiamart, Trade India, Justdial, LinkedIn etc? ok with,mix of 70% online and 30% offline sales.? current location? ok with Patparganj, Delhi? current ctc? expected ctc? notice period? Experience: sales: 4 years (Required) Work Location: In person

Company Description Atam Label, India's leading label manufacturer for the past four decades, specialises in branding and image enhancement. We offer comprehensive branding concepts including design, total brand management, security, and anti-counterfeit labelling. Our product range includes RFID woven labels, swing tickets, barcode labels, hangtags, heat transfer, printed fabric care labels, packaging, metal accessories, boxes, tissue paper, and bespoke packaging. Role Description This is a full-time on-site role for a Product Development Executive located in Parwanoo, Distt Solan, Himachal Pradesh. We are seeking a driven and detail-oriented individual to join our Product Development team, specialising in woven and printed labels as well as garment trims. You will play a key role in developing, refining, and launching new products that anticipate industry trends and address client needs through cross-functional collaboration. Key Responsibilities: Drive the product development process for woven and printed labels, heat transfers, care labels, hang tags, elastics, and other garment trims Liaise with design, production, and marketing teams from concept through commercialisation Source materials, develop samples, and oversee prototyping in alignment with brand aesthetics and technical requirements Stay updated on market trends, customer requirements, and competitor activities to propose new product ideas and improvements Communicate with clients to gather feedback and translate it into actionable development tasks Prepare product documentation, technical specification sheets, and costing details Support sales and merchandising teams with technical product information and training Ensure project timelines, quality standards, and cost targets are consistently met

About Rudra Shield Rudra Shield is on a mission to make India a safer place — one home, one business, one street at a time. We provide both physical and electronic security services, including advanced CCTV surveillance, access control, and on-demand protection solutions. Trust, accountability, and agility are at the core of how we operate. Role Summary We are seeking a capable, hands-on Technical Operations Supervisor – Surveillance Systems to lead on-ground deployment and technical execution of CCTV, access control, and electronic surveillance projects. This role bridges technical field execution with team deployment, rostering, and client coordination , ensuring every site runs smoothly and meets Rudra Shield’s quality standards. Key Responsibilities 🛠️ Technical Surveillance Operations Supervise or execute installation of CCTV, NVR/DVR systems, access control, and IoT-based surveillance setups. Conduct technical site assessments and client walkthroughs pre- and post-installation. Troubleshoot hardware, connectivity, and network-related issues at sites. 👥 Deployment & Team Management Allocate engineers and technicians to projects as per skill and availability. Maintain and manage the weekly field roster , ensuring service continuity and zero downtime. Track on-site reporting, resolve field escalations, and ensure timely project completion. 📊 Coordination & Documentation Liaise with clients during deployments to align expectations and timelines. Maintain job cards, client signatures, and daily engineer reports (digital or paper). Prepare project status updates, material lists, and feedback summaries. Key Qualifications Diploma / B.Tech in Electronics, IT, or Networking Minimum 2–5 years of experience in CCTV & security system installations Strong networking basics (IP cameras, PoE, LAN/WAN) Working knowledge of major surveillance brands (CP Plus, Hikvision, Dahua, etc.) Soft Skills & Traits Strong team coordination and rostering discipline Field management mindset with a "get-it-done" attitude Confident communicator for client-facing conversations Ability to train junior technicians when required Excellent follow-through and documentation habits Preferred Bonus Skills Familiarity with access control systems (RFID, biometric) Experience using rostering or field service software Valid two-wheeler driving license Why Join Rudra Shield? Be part of a company committed to redefining trust in Indian security services Work in a tech-enabled, agile operations environment Opportunity to grow into a leadership role in security technology and field operations How to Apply Send your resume to hr@rudrashield.com with the subject line: "Technical Operations Supervisor – Application"

Company Description : Mantra Softech is a global leader in biometric and RFID technology, offering a diverse range of innovative products to meet complex security needs. Founded in 2006, the company is recognized for its pioneering efforts in the biometric sensor industry. Mantra's cutting-edge technology powers its extensive product portfolio, which includes Fingerprint Sensors, IRIS Sensors, Integrated Devices, and more. The company is deeply committed to innovation and continually expands its offerings to address future business security concerns. Mantra's solutions are versatile, catering to both SMEs and large enterprises, and are widely used in various sectors, including government and Description : This Is a Full-time, On-site Role Located In Ahmedabad For a Technical Support Team Lead. The Role Involves Overseeing And Managing The Technical Support Team, Ensuring Timely And Effective Resolution Of Customer Issues. Daily Tasks Include Providing Technical Support, Monitoring Customer Satisfaction, And Handling Complex Technical Issues. The Team Lead Will Also Be Responsible For Quality Assurance, Training New Team Members, And Continuously Improving Support : Technical Support skills to diagnose and resolve technical issues. Customer Support and Customer Service skills to ensure customer satisfaction. Excellent Communication skills for clear and effective interaction with customers and team members. Leadership and team management abilities. Prior experience in a similar role is highly beneficial. Bachelor's degree in Information Technology, Computer Science, or a related field. We Are Looking For a Motivated And Experienced Technical Support Team Lead To Manage Our Technical Support Operations In Ahmedabad. The Role Requires Leadership Skills, Technical Proficiency, And a Customer-first Mindset To Ensure Timely And High-quality Resolution Of Support Issues. You Will Lead a Team Of Support Engineers, Manage Escalations, Ensure Customer Satisfaction, And Contribute To The Continuous Improvement Of Our Support Responsibilities : Lead and manage the technical support team, assigning tasks and ensuring team KPIs are met. Provide technical support and troubleshooting assistance for hardware and software issues related to biometric and RFID devices. Manage customer escalations by providing timely resolutions and engaging other departments where necessary. Monitor and improve customer satisfaction metrics, service response times, and ticket resolution efficiency. Deliver regular training sessions to new and existing support team members on products, systems, and processes. Collaborate with Product, QA, and Engineering teams to address recurring issues and share customer feedback. Conduct performance reviews, mentorship, and development planning for support team members. Develop and implement standard operating procedures (SOPs) and quality assurance practices for the support function. Prepare and present reports on support performance, issue trends, and improvement initiatives. Ensure proper documentation of issues, solutions, FAQs, and guides for internal and external Skills and Qualifications : Strong problem-solving skills in diagnosing hardware/software/network issues. Good understanding of biometric, RFID, or embedded device systems is a plus. Proficient in handling support ticketing systems and remote troubleshooting tools. Excellent customer handling and interpersonal skills. Ability to manage conflict and resolve challenging customer situations tactfully. Proven experience in leading technical support teams or similar roles. Ability to mentor, coach, and drive performance across a team. Excellent verbal and written communication skills. Ability to clearly explain technical issues to non-technical users. Bachelors degree in Information Technology, Computer Science, Electronics, or a related field. 46 years of relevant experience, with at least 12 years in a team lead or supervisory role. Experience in support roles for hardware-based security devices. Exposure to CRM or ITSM tools (e.g., Zendesk, Freshdesk, ServiceNow). Familiarity with ISO standards or ITIL practices is a plus. Opportunity to work with cutting-edge biometric technologies. Collaborative and growth-oriented work environment. Exposure to enterprise and government security projects. Continuous learning and development support. (ref:hirist.tech)