83 Reverse Logistics Jobs - Page 3

Hi, PFB the key responsibilities: Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) Manage the weekly creation and daily management of the linehaul schedule and associated systems Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments Maintain the shipment records for each client Maintain the SLA for each shipment to be received at customer premises within scheduled time. Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*

Hi, PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*

Seeking a detail-oriented Warehouse Operator to manage inventory, process orders/returns, and maintain warehouse. Basic English, physical fitness, and team spirit required. E-commerce experience preferred but not mandatory.

Duties/Responsibilities: Responsible for Reverse Logistics. Responsible for timely pickups from customers. Need to minimize the TAT failure. Tracking & maintaining data of daily shipments. Managing Return to shipper shipments and to work continuously on improvement in seller experience. Ensure smooth execution of Reverse operations. Preparation of MIS reports. Ensuring process are followed to minimalize loses & drive cost saving initiatives Required Skills/Abilities: 1. Good Excel knowledge. 2. English and Regional Language fluency is Must. 3. 1+ Years Experience. 4. Geographical Knowledge.

Seeking a detail-oriented Warehouse Operator to manage inventory, process orders/returns, and maintain warehouse. Basic English, physical fitness, and team spirit required. E-commerce experience preferred but not mandatory.

Looking for Territory Business Head for Surat Location Key Responsibilities-P&L Ownership Overall P&L Head for the Branches under him/her. Located at the major Branch and frequently visits the other Branches. Revenue Accountability-Customer relationships, RBD growth, NBD Support Cost Accountability-Authority to manage all operating costs for the Branches. Service Accountability-monitors performance, takes action on defaulters in alignment with BH. Ensures monthly Reward and Recognition program. Key Performance Indicator %same day pickup/booking and connection within cutoff. %FAD %Forward closure(open CN closure within timeline) %CRM closure within TAT. PUD CPK and CPT We are looking for candidates who are from Same Industry & can join us within 15 days OR immediate joining. Preferred candidate profile We are looking for Graduate OR Post Graduate candidate who are from Same Industry & can join us within 15 days OR immediate joining.

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

What do we'do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this: 1. India s D2C wave has been limited to venture-funded D2C brands today 2. The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3. Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization 4. Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell we'll! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability. Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, ie Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as we'll: 1. Marketing manager ( top of the funnel ) 2. Category manager ( products/merchandising ) 3. Product manager ( website/app metrics ) 4. Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability. Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: we're at ~$6M ARR and had hit profitability earlier in the year. we've recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Job Title: Head of Fulfillment & CX Role Overview: In our world, fulfillment = trust, and CX = retention. You will be the engine behind both. we're looking for a mission-critical leader who can build Indias most reliable fulfillment + support backbone in e-commerce enablement. This role isn t about maintaining operations its about architecting a scalable, tech-enabled, zero-defect post-purchase engine. 1. World-Class FulfillmentInfrastructure Architect & execute our national fulfillment footprint. Build a delivery engine that hits the target %OTIF across all categories. Solve for cost reliability speed without trade-os. 2. Customer Experience That Builds Loyalty Design and run a CX engine (support, escalation, returns) like a product ~ fast, responsive, data-backed. Move the needle on NPS and repeat purchase for CX-touched users. Set SLAs and close the loop: every CX issue should fix a root cause. 3. Operational Systems & Team That Scale 10x Hire, structure and coach high-ownership teams across fulfillment, support, and reverse logistics. Build tight SOPs, real-time dashboards, and feedback systems across functions. Drive process thinking, hustle, and metrics obsession into the org DNA. 4. Tech-Led Ops Engine Work with Product & Tech to scale internal tools that drive automation and insight. Lead org-wide initiatives on TAT reduction, resolution speed, and failure prevention. What Makes You Right for This Role Overall 4-7 Years of Work Experience Tier-1 Pedigree (Top IIT/NIT/BITS/B-Schools) Experience in scaling Ops/CX/Fulfillment in E-com, D2C, logistics, or new-age retail is preferred. You think wholistic: cost, SLA, experience, retention ~ all maer equally. You are execution-obsessed, process-minded, but fast on your feet.

Hi We are looking to hire for the profile of SCM Logistics, Please go through the JD and Apply. Overview SCM: Pre-Sales Logistics focuses on supporting sales and solutioning for logistics outsourcing and transformation engagements. The role involves conducting due diligence, assessing process maturity, responding to RFPs/RFIs, and creating value-driven logistics solutions. It includes FTE estimation, transition planning, and participating in solution defense. The position requires expertise in logistics processes, hands-on knowledge of ERP systems (like SAP/Oracle), and familiarity with automation, RPA, and process mining tools (e.g., Signavio, Celonis). Strong communication, analytical skills, and experience in integrated solutioning across global teams are essential. Main Skills: Experience of 8-12 years working in a pre-sales solutioning role Graduate/Post Graduate/Certification in Supply Chain Management Experience in solutioning, designing and implementing Supply chain Logistics services is important Experience in SCM logistics modules in SAP /Oracle or other major ERPs Problem resolution skills, Good Analytical skills, Positive attitude Team Player, Go getter & fast learner, Creativity, Working in multi-cultural, global and diverse teams Knowledge and hands on Experience in SCM logistics modules in SAP /Oracle or other major ERPs will be an added advantage Experience in Automation, RPA, Digitalization, Analytics &Knowledge of process mining tools like Signavio or Celonis will be an added advantage Hands on experience in MS Office tools (PowerPoint, Word, Excel, Project, Visio etc.) To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 350 b) To Apply for above Job Role ( Bangalore ) Type : Job Code # 351 Responsibilities : Minimum 8 to 15 years of experience in Pre-sales and Solutioning of Supply Chain Logistics assessment/outsourcing engagements Conduct due diligence and process maturity assessments by engaging with customers and internal stakeholders at customer location (domestic or international locations) to develop compelling business cases for outsourcing. Create responses for RFPs/RFIs and creating value propositions and winning theme for legal process services (Supply Chain Logistics) Prepare and participate in Solution defense with customers in a convincing manner Create FTE estimation, Location strategy, Transformation roadmap, transition plan, support in creation of SOW and contract negotiation. Hand over to delivery and hand hold where required till the project is on steady state. Participate in Knowledge sharing, Learning and Development activities by conducting training session as per requirement (including creation of training modules) Participate in analyst interactions to enhance brand value and market positioning of company as per requirement. Work collaboratively in integrated deals along with other service lines to create integrated value proposition Thought Leadership with a good understanding of the market trends and industry nuances

Job Description: The Logistics Analyst will be based in Hyderabad . In this position, you will report to the Director, Logistics Operations. As a Logistics Coordinator, you will play a crucial role in ensuring the smooth flow of goods within the country. Your responsibilities will involve coordinating with various teams, suppliers, and transporters to facilitate timely and efficient cargo movement. Watch Culture is our Passion to learn more about us. We are looking for someone who demonstrates: Passionate drive to innovate and create Integrity to the core Enthusiastic customer focus Consistent interactive teamwork Desire for continuous improvement and top performance Here is a glimpse of what you'll do: Follow up with suppliers for the Packing List/ASN and arrange the Pick-up of the cargo from their facility. Co-ordinate with Freight Forwarders for booking the shipments, approving the Bill of Ladings, tracking the shipments. Co-ordinate with Customs Broker for the customs clearance of the cargo in Europe. Co-ordinate with Transporting company for the pickup of the containers from the Port. Co-ordinate with Project Managers/ Customers/ Project site representatives for the delivery of the shipment to site. Follow up with transport company for POD. (Proof of delivery) Ensure the container is returned to the Carrier within stipulated free days. Co-ordinate with FedEx /DHL/UPS for the courier Shipments. Reverse Logistics - coordinate the movement of goods from Project site to Supplier s end. Here is some of what you will need (required): Bachelor s Degree with (4-6) years of experience in Global logistics operations.(Europe / UK / Australia). Exposure to International Logistics, good understanding of Incoterms and Shipping terms. we'll versed with shipping documents like Bill of Ladings, Invoice, Packing List, COO, Fumigation Certificates etc Advanced knowledge of MS Excel should be familiar with lookups, Pivots, and charts. Good communication and analytical skills. Here are a few of our preferred experiences Prior experience of logistics operations in the European Markets will be an added advantage. Result-oriented individuals who seek responsibility and has a propensity to solve problems and drive change. At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as we'll as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. Culture is our Passion

The Data Engineer will own the data infrastructure for the Reverse Logistics Team which includes collaboration with software development teams to build the data infrastructure and maintain a highly scalable, reliable and efficient data system to support the fast growing business. You will work with analytic tools, can write excellent SQL scripts, optimize performance of SQL queries and can partner with internal customers to answer key business questions. We look for candidates who are self-motivated, flexible, hardworking and who like to have fun. About the team Reverse Logistics team at Amazon Hyderabad Development Center is an agile team whose charter is to deliver the next generation of Reverse Logistics platform. As a member of this team, your mission will be to design, develop, document and support massively scalable, distributed data warehousing, querying and reporting system. - 2+ years of data engineering experience - Experience with data modeling, warehousing and building ETL pipelines - Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala) - Experience with one or more scripting language (e.g., Python, KornShell) - Knowledge of AWS Infrastructure - Knowledge of writing and optimizing SQL queries in a business environment with large-scale, complex datasets - Strong analytical and problem solving skills. Curious, self-motivated & a self-starter with a can do attitude . Comfortable working in fast paced dynamic environment - Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics - Proven track record of strong interpersonal and communication (verbal and written) skills. - Experience developing insights across various areas of customer-related data: financial, product, and marketing - Proven problem solving skills, attention to detail, and exceptional organizational skills - Ability to deal with ambiguity and competing objectives in a fast paced environment - Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing and operations

Responsibilities: * Manage last mile operations from warehouse to customer doorstep * Optimize reverse logistics processes for efficiency and cost savings * Coordinate courier management with carriers and customers Health insurance Provident fund Maternity policy Referral bonus Mobile bill reimbursements Maternity leaves Job/soft skill training Travel allowance

Roles and Responsibilities International Call Center Fresher's & Experienced Ecommerce BPO Voice Process Any graduates /12th pass good communication Day shift Work from Office ONLY Desired Candidate Profile No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities Manage daily operations of logistics department, ensuring efficient use of resources. Oversee dispatch planning, route planning, transportation operations, warehouse operations, and reverse logistics. Coordinate with team members to ensure timely delivery of goods and services. Monitor inventory levels and optimize stock management for maximum efficiency. Analyze data to identify areas for improvement in logistics processes.

Job Requirements Good functional understanding of business functions within your assigned area of responsibility (Quote to Order, Order to Invoice, Supply Chain, Procurement). Hands-on experience in designing and developing complex B2B partner integrations (Both Forward and Reverse Logistics). Good experience with OIC integrations involving Oracle ERP Cloud using OIC adapters, REST and SOAP calls, FTP, ATP, FBDI File Uploads, and extracting ERP Cloud data using BIP reports. Sound knowledge of Order Fulfilment and Reverse Logistics business processes. Utilize your Oracle ERP SCM Cloud experience to lead and drive successful implementations. Apply your functional understanding of business functions within your assigned area of responsibility, such as Quote to Order, Order to Invoice, Supply Chain, and Procurement, to design and configure Oracle ERP Cloud solutions. Leverage your hands-on experience in designing and developing complex B2B partner integrations, both Forward and Reverse Logistics, to enable seamless integration between Oracle ERP Cloud and external systems. Utilize your knowledge of OIC (Oracle Integration Cloud) and integration techniques, including OIC adapters, REST and SOAP calls, FTP, ATP, FBDI File Uploads, and extracting ERP Cloud data using BIP reports. Liaise with various stakeholders in the company including Business Analysts, Architects, Business teams, QA teams etc as part of Solution design, production issues fix etc. Ensure the Business Continuity of SCM system by collaborating with production support team. Demonstrate sound knowledge of Order Fulfilment and Reverse Logistics business processes to provide technical guidance and support to functional teams. Troubleshoot and resolve complex system enhancements, researching and learning new technologies and methodologies as required. Lead a team of technical members through all phases of the project, providing guidance, mentorship, and technical direction. Ensure all technical delivery follows best practice methodology, including thorough testing and quality documentation. Collaborate with stakeholders to define and implement technical standards, guidelines, and processes. Develops conversion and system implementation plans. Prepares and obtains approval of system and programming documentation. Recommends changes in development, maintenance and system standards. Education 10+ years of Oracle ERP experience, with at least 4 years in Oracle ERP SCM Cloud. Minimum 3 years of experience in leading ERP SCM Cloud implementation projects.

About FTC Solar Inc FTC Solar is a fast growing, global provider of solar tracker systems, technology, software, and engineering services We are as passionate about renewable energy as we are about our culture and values We want to attract likeminded individuals who live and breathe Integrity, Accountability, Innovation and Excellence Were humble enough to know that we dont know everything, so we love bold ideas that disrupt the status quo Basically, we dont want you to just fall in line! FTC Solar is committed to creating a culture of inclusion and diversity For us, this is not just a set of words or metrics It drives our culture, creativity, and future success We support our employees and foster an environment where new ideas and perspectives are celebrated and encouraged When our employees thrive, FTC Solar thrives We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, About The Role The Logistics Specialist II plays a crucial role in ensuring the efficient and effective management of the supply chain operations within our organization This position is responsible for coordinating logistics activities, including warehousing, inventory control, and international shipping, to optimize the flow of goods and materials The specialist will analyze logistics processes and implement improvements to enhance operational efficiency and reduce costs Additionally, this role involves collaborating with various departments to ensure that all logistics operations align with the company's strategic goals Ultimately, the Logistics Specialist II contributes to the overall success of the organization by ensuring timely delivery and high-quality service to our customers, Minimum Qualifications Bachelor's degree in Logistics, Supply Chain Management, or a related field, 2+ years of experience in logistics or supply chain operations, Preferred Qualifications Certification in logistics or supply chain management (e-g , APICS, CLTD), Experience with logistics management software and tools, Responsibilities Manage and oversee daily logistics operations, including warehousing and inventory management, Coordinate international shipping activities, ensuring compliance with regulations and timely delivery, Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs, Collaborate with cross-functional teams to align logistics strategies with business objectives, Monitor and report on key performance indicators related to logistics operations, Skills The required skills in logistics management and warehousing are essential for overseeing the daily operations of the supply chain Proficiency in international shipping and reverse logistics allows the specialist to navigate complex regulations and ensure compliance Strong inventory control skills are utilized to maintain optimal stock levels and minimize waste Additionally, expertise in logistics operations enables the specialist to analyze processes and implement improvements effectively Preferred skills, such as familiarity with logistics management software, enhance the ability to streamline operations and improve overall efficiency, WORKING CONDITIONS FTC Solar offers competitive wages, growth opportunities, and a comprehensive benefits package,

Mahesh Edible Oil Industries Ltd. is looking for Logistics Manager to join our dynamic team and embark on a rewarding career journey. Qualification : MBA We are looking for a reliable Logistics Manager to be responsible for the overall supply chain management. Strategically plan and manage logistics, warehouse, transportation and customer servicesKeep track of quality, quantity, stock levels, delivery times, transport costs and efficiencyMaintain metrics and analyze data to assess performance and implement improvements

TO SUPPORT SECONDARY ROAD MOVEMENTS FROM ALL COPPER/ALUMINIUM WAREHOUSES AND MOVEMENT OF PROJECT CARGO FROM PORT TO SILVASSA/TALOJA AND MAUDA PLANT. OWNERSHIP OF LOGISTICS CONTROL ROOM ALERTS & ACTIVITIES. Key Result Areas/Accountabilities: Rate Negotiation and Online Bidding Coordination with Bidding agency Timely preparation of RFQ Arranging and Uploading Bulk documents Monitoring online bidding Offline negotiation if required in case of freight hike Support in RP Preparation and Approval Preparing Bid Tab Preparing proposal Summary/comparison of freights Support in uploading documents in portal Follow up with all consents as per DOA Support in issuance of Agreements as per approved RP Preparation of Agreement document as per RFQ and approved RP Getting it signed with authorized signatories and vendors Timely issuance of Agreement to the vendors and keeping records of all agreements Timely collection and monitoring of BG Timely payment to the vendors as per contract terms Coordination with vendors for timely submission of transport bills for copper and Aluminium both Checking and approving all secondary bills for final processing Coordination with respective plant finance team for timely release of payments Freight Updation in OTM System Fortnightly calculation of freight as per change in Diesel/fuel price Circulation of freight price to all vendors on fortnightly basis Uploading revise freight in OTM System for individual vendors Project Cargo Movement Freight invitation and negotiation as and when required for project cargo movements Getting approval of project cargo freight from authorized concern Sharing the rates with respective plants Coordination with vendor for timely pickup and delivery to respective units Coordination with Vendors and Unit Finance for processing of bills Tracking of in transit vehicles Coordinating with all the vendors for in transit vehicle Getting dispatch reports on daily intervals Informing to concerns if there is any delay or abnormal enroute Coordination for Reverse Logistics Coordination with vendors for any transit damage/sales rejection from warehouses/customers Coordination with vendors for timely lifting of rejection Coordination with plant concerns on sending rejection due to space constraint Control Room Ownership Creating Logistics Control Room Visibility on truck availability in circuit Escalation matrix review on regular basis Performance review for Tracking Vendors on regular basis. Monitoring route deviation, Long halt, Over Speeding alerts etc Monitoring of transit days of all routes. Vehicle type deployment report for all plants. Point of Action Highlighting deviations. Monitoring Rail/Shipping/Warehouse activities from Control Room. Miscellaneous As and when required Qualifications: BBA,MBA

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

DesignationGeneral Manager Full Time opportunity LocationMultiple Responsibilities: - Candidate will be directing the organization & overall Warehousing, Supply chain & logistics operations with a team of 4 people directly reporting into him. - Responsible for overall cost management, ensuring smooth operations, mutual coordination, productivity analysis for all the 3 verticals - Supervise overall outsourced warehousing operations across India and will be responsible for inventory management, stock auditing etc. - Overall responsible for managing Logistics for B2B ( Amazon, Flipkart, Channel partners ) & B2C shipments ( Incl. reverse logistics ) across the country. - Vendor management including negotiations, agreements across the 3 verticals - Understand rules and regulations of various verticals including BIS/WPC/ETA etc. and ensuring strong compliance with all of them. - Timely management of overall Import & Export activities. Skill Sets: This person should have minimum 3 years of work experience and should be from Ecommerce background. He should have experience in handling 3PL warehouse and logistics for B2C, B2B, D2C as well. Person should be from a product-oriented company, may be TV, Fridge, AC etc. - Very good know-how of Excel - Excellent negotiation Skills - Effective Communication Skills - Team & conflict management - Preferably based in Gurgaon or nearby areas or willing to relocate to Gurgaon Qualification & Experience: - Hands on experience of Warehouse management & Logistics is a must. Experience of handling Import will be an added advantage - GraduationAny UG ( B. Tech Preferred ) This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion. Location - Goa,Jamshedpur,Kolkata,Patna

Role :- Reverse Logistics Years of Experience:- Fresher to 1 years Job Experience: New college graduate to 1 years working experience in operations, customer service, reverse logistics, Repair Buyer and SAP. Educational: B.E in Industrial Engineering and Management or Mechanical. Desirable Skills required to perform the job:- Knowledge in SAP R/3 SD Module and prior experience in returns management, procurement or Order Management processes. Excellent verbal and written communication skills, ability to effectively communicate cross-functionally. Problem Solving and MS Office Skills (Excel, Word, PowerPoint, SharePoint). Strong interpersonal skills, with a desire to work as part of a team. Experience in aftermarket Spares Operations or Automotive. Understanding of reverse value chain/repair operations. Executed Projects related to Supply chain or logistics. Good communication must.

Role & responsibilities:- Raising defective stock movement requests with stores & ensuring physical stock movement takes place as per schedule and process defined. Ensure GRN in SAP. Process Adherence & vigilance during stock intake & report back. Highlight any deviation immediate to all stakeholders. Data maintenance & stock details/movement capture in Excel/backup files End to End coordination with brands for repair/replacement/CN for defective stock End to End coordination with CSM/merchandizer for VTO Ensure proper paper work and filing. Ensure proper audits and stock takes as per SOP. Maximum utilization of available resources with proper scheduling of work with clear guidelines to team Strong intra-team coordination for smooth process flow & task management Preferred candidate profile Graduate/diploma holder in any field. (Technical degree will be given a preference) 2 + years experience in customer service from a reputed consumer durable/retail organization. Experience should include backend support and coordination with external/internal teams. Demonstrates the attitude that ensures customer satisfaction. Excellent written and verbal communication skills. Excellent in time management skills and ability to multi-task. Well versed with usage of MS Office and Outlook

Role & responsibilities 1. Escalation Management Address and resolve escalated return issues from customers and sellers related to delays or incorrect returns. Serve as the primary point of contact for escalated seller concerns via email and calls. Provide clear, empathetic, and professional communication to sellers regarding resolution steps and timelines. Analyze the root cause of issues and propose corrective actions to prevent recurrence. Escalate critical or unresolved issues to higher management with detailed reports. Coordinate with vendors through email to ensure timely resolution of disputes. Handle and close tickets related to escalations in a timely manner. Resolve warehouse-related escalations in coordination with internal teams. 2. Operational Execution Manage manual pickup arrangements for orders where automated processes fail. Handle the manual POD (Proof of Delivery) process and ensure documentation is completed accurately. Provide Order IDs and relevant details to stakeholders for tracking and issue resolution. 3. Cross-Functional Coordination Collaborate with logistics, finance, warehouse, brand management, and technology teams to resolve concerns efficiently. Maintain regular communication and follow-ups with internal teams to ensure timely closure of open issues. 4. Process Improvement Identify recurring problems and recommend process enhancements to improve the seller and customer experience. Contribute to the creation and revision of Standard Operating Procedures (SOPs) related to escalation handling and reverse logistics workflows. 5. Reporting & Compliance Maintain accurate records of escalations, resolutions, and manual transactions. Track and update internal reports and trackers related to returns, PODs, andmanual pickups. Ensure all actions follow company policies and operational guidelines. Preferred Candidate Profile Education : Graduate Experience : 24 years in reverse logistics operations, escalation management, or vendor coordination within the e-commerce sector. Skills: Strong problem-solving and conflict-resolution skills Excellent written and verbal communication abilities Ability to prioritize and multitask in a fast-paced environment Proficiency in Excel and email-based communication tools Understanding of e-commerce reverse logistics, seller operations, and vendor management Preferred Qualifications Experience handling manual logistics processes (e.g., pickups, PODs) Familiarity with escalation tracking systems and marketplace platforms Knowledge of SOP development and process documentation

Develop a nuanced understanding of the commodity landscape to forecast industry trends and gauge emerging competitive forces Identify changes in buyer and supplier power within core materials markets and use industry dynamics to Apple s advantage Effectively work with suppliers to negotiate optimal terms for sourcing Understand the trade-offs between cost, volume, and quality in order to strike agreements that meet Apple s performance criteria and secure long term supply continuity Collaborate across the Apple organization to ensure business objectives are met Rapidly synthesize and communicate findings to senior leaders and to actively identify potential supply issues that can affect product strategy Optimize global supply chain performance through cost and scenario analysis, and benchmarking Develop an in-depth understanding of value-added manufacturing processes and costs, reverse logistics, and market intelligence, and apply this knowledge to influence Apple s future product roadmap and sourcing decisions Assess and mitigate risks to the business Manage global supply chain disruptions in real time with the support of an international team Relevant procurement / operations background Experience in supplier management and operations with some history of having solved complex supply chain issues Hands on experience in developing robust localized supply chain in India for key technologies (eg. automation, capital equipment) BS degree in engineering. MS in supply chain or MBA Willingness and ability to travel internationally / domestically up to 50% Preferred Qualifications A tenacity, passion and demonstrated skill in negotiations Excellent communication, capable of working with global teams Can build, grow and develop key cross-functional relationships to be able to influence and drive projects Experience working with OEMs and Contract Manufacturers in the consumer electronics industry a plus Ability to operate independently and flexibility to adapt to dynamic environments Ability to make decisions and solve complex problems with with partial/limited information Direct experience in long term capacity planning a plus Interest in technology

Role & responsibilities :Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred candidate profile :Graduation Applicants must be native Locations : ( Namakkal , Erode , Avinashi , bargur , Dharmapuri , Hosur , Idappadi , Kangeyam , karur , Krishnagiri , Mettur, Namakkal , Tiruppattur, Utangarai, Vaniyambaddi, Idappadi, )