Return material Authorisation(Order To Cash) CIEL HR

1.0 - 3.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities i. Create Return Material Authorizations (RMA) requests in AMD systems (or another system of AMDs choice) including the registration of all products contained in the claim. ii. Perform Upgrades to out of Stock RMA fulfillments. iii. Update customer details in AMD system (or another system of AMD’s choice) based on the content provided by customer in service request submitted through RMA web form or warehouse change request though email (hereinafter “warranty service request”). iv. Provide email/ phone responses to warranty service request in the languages set forth in Section 4. (b) below. All email responses other than English will be provided strictly in the template format provided by AMD. v. Transfer/assign warranty service request to other regional GCC teams for further correspondence in local language or technical support advice. vi. Handle all warranty related warehouse escalations vii. Provide AMD with daily warranty and inventory status reports Preferred candidate profile

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.