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1.0 - 5.0 years
1 - 4 Lacs
Pune
Work from Office
wipro is hiring for Insurance Associate Backend Process Loc: Pune Need exp 1 to 5 year in Pension Retirements & Insurance Graduate only Salary 34k inhand 5 days work UK Shift (1.30pm to 11.30pm) one side cab immediate Joiner only DM:Vibha 9773788967
Posted 3 months ago
0.0 - 5.0 years
1 - 4 Lacs
Thane
Hybrid
Designation: Advisor/Trainee Experience: O - 5 Years Location: Thane Shift timings: 6:30AM to 3:30PM & 1:30PM to 10:30PM Responsibilities: Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. • Consistently provide a quality customer experience to clients/members. • Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader. • Deal with queries and requests by the use of standard letters and reference to procedures. • Recognise and escalate potential problem and potential complaint cases. • Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. • Seek clarification where errors are made. • Monitor own workflow to ensure service levels are achieved. • Prioritise and manage own workload and maintain a rolling schedule of objectives. • Accurately perform manual calculations. • Know and live the firms values. Operations Management/Operational Effectiveness • Participate and contribute in team huddles. • Proactively support key initiatives that have been delivered to implement change. • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management • Assist the wider team in more complex / project work when required. • Accountable for own development, identifying and raising any learning needs with Administration Co-ordinator. • Understand your role within the team. • Support colleagues for holiday cover and workload peaks. • Update and maintain skills matrix. Requirements: Experience - 6 months to 8 years Criteria: Must have completed full-time graduation. Good communication and interpersonal skills. Experience in Pension/Insurance (International) preferred. Immediate joiners preferred Perks & Benefits: Hybrid work model. Transportation facility. Work Life Balance. Positive work culture.
Posted 3 months ago
2.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role: Process Specialist Exp: Min 2+ years into 401K-US Retirement Salary: Max 6.5 LPA Must have experience: Defined Contribution/Defined Benefit Location: Bangalore Immediate joiner to 30 Days
Posted 3 months ago
2.0 - 7.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Greetings, We are looking for 401K Analysts Experience are eligible and preferred. Minimum qualification - (Graduates and Postgraduates eligible) Work from Office JOB DESCRIPTION Data Leads 2-5 years of experience in 401k US Retirement, financial services Industry Good knowledge of excel with good proficiency in excel formulae. Analytical skills Excellent English communication skills Willing to work in night shifts. Ability to create macros will be added advantage but not mandatory. Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.
Posted 3 months ago
5.0 - 10.0 years
7 - 16 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
We are looking for a Senior Manager who will be responsible for Acquisition of Corporates for NPS and Corporate Annuities in HDFC Life's Retirement & Pension vertical . The candidate should have an overall 5+ years of experience preferably in B2B sales from any Industry. Job Responsibilities: Designing sales strategy for qualitative client acquisition through effective market mapping through effective Market Analysis and Competitor analysis in the assigned region. Offering Employee benefits Solutions for Corporate Annuities and NPS to the B2B Segment through value proposition to the Top management of the Corporate specially, the decision makers and key influencers & etc. Making inroads through Market penetration in Tier 2 & 3 cities & improving the brand visibility/opportunity through extending employee benefit solutions to various Corporates Researching the target industry/ sector within the Market to discover prospecting opportunities Smart Networking with various stakeholders internally and externally for corporate lead generation Skills: Good Communication & Listening Skills Good Presentation Skills Market Intelligence Negotiation skills Goal oriented Positive attitude Proficient in Local Language Team Player Time Management Relationship (trust) Building People Skills/ Interpersonal Skills Organizational Skills/Multi-tasking Ability Understanding your Client's Business & Needs Adaptability Max age: 38 years
Posted 3 months ago
1.0 - 3.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Hybrid
Job Title: Pensions Administrator Trainee Associate Company: WTW Global Delivery and Solutions India Pvt. Ltd. Location: Mumbai – Vikhroli / Thane Experience: 0 – 3 Years Education: Graduate Employment Type: Full Time, Permanent Job Summary: At WTW, we believe in cultivating talent through innovative and human-centric approaches. As a Trainee Pensions Administrator , you’ll be part of a high-performing team that delivers exceptional services to our global clients. This entry-level role provides the opportunity to build a solid foundation in pensions administration while growing within a professional environment that values accuracy, accountability, and client focus. Key Responsibilities: KPI & Client Interaction: Handle inbound calls/emails from clients/members professionally. Record and log all interactions promptly and accurately. Maintain a high-quality service experience and seek opportunities for process improvement. Address standard pension-related queries using templated responses and defined procedures. Escalate complex or complaint cases as per guidelines. Operational Excellence: Monitor and manage workflow to meet service level agreements (SLAs). Accurately perform manual pension calculations. Participate in daily team huddles and contribute to discussions. Provide feedback on process improvements or errors to the team manager. Team Collaboration: Support team members during peak periods and for leave coverage. Take ownership of personal development and upskill through the team’s skills matrix. Assist on more complex tasks or projects as assigned. Required Skills & Qualifications: Graduate in any discipline . Strong attention to detail and accuracy. Good written and verbal communication skills. Customer-centric approach. Comfortable using computers and standard software applications. Ability to manage tasks under pressure and meet deadlines. Prior experience in DB/DC pensions administration (preferred, but not mandatory). Core Competencies: Customer Focus: Understanding client needs and delivering tailored service. Change Agility: Positive mindset towards change, able to adapt to new processes. Process Orientation: Follows procedures and quality standards. Time Management: Organizes workload and meets deadlines consistently. Ethical Standards: Adheres to firm values and acts with integrity.
Posted 3 months ago
7.0 - 12.0 years
11 - 19 Lacs
Hyderabad, Bengaluru
Hybrid
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Retirement Planning Services Minimum 5 +year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring that the applications are developed according to specifications and delivered on time. Your typical day will involve collaborating with the team, making team decisions, and engaging with multiple teams to contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams, showcasing your expertise in Retirement Planning Services. Roles & Responsibilities: - Expected to be an SME in Retirement Planning Services - Collaborate and manage the team to perform effectively - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure the successful design, build, and configuration of applications - Deliver applications according to specifications and on time - Troubleshoot and resolve any application issues - Stay updated with the latest industry trends and technologies - Assist in the testing and quality assurance of applications Professional & Technical Skills: - Must To Have Skills: Proficiency in Retirement Planning Services - Experience with application design, development, and configuration - Strong understanding of software development methodologies - Knowledge of programming languages such as Java or C# - Experience with database management systems - Good To Have Skills: Experience with cloud technologies - Familiarity with agile development methodologies - Knowledge of web development frameworks
Posted 3 months ago
2.0 - 4.0 years
0 - 0 Lacs
Maharashtra
Work from Office
Job Introduction Roles Responsibilities As a professionally trained Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and information Reporting daily to Supervisor with all daily reports as per procedures Ensuring all Policies and Procedures are adhered to at all times All Health, Safety, and Environment instructions are to be adhered to at all times Operating and monitoring security systems Control the entry and exit of individuals, materials, and vehicles Patrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a site Patrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized person Write appropriate reports as required Benefits and Advantages of Joining G4SCareer growth G4S standard uniform Job training and consistent upskilling Salary on the 7th of every month 27 annual leaves Annual Bonus of max 1-month salary Gratuity (after 5 years of service) Accidental insurance up to INR 3 lakhs EPF 12% from employer and 12% from Employee ESI Health Coverage for self & family Pension applicable after 10 years continues services (Retirement age 58 years) In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits
Posted 3 months ago
1.0 - 3.0 years
0 - 0 Lacs
Rajasthan
Work from Office
Job Description of Lady Security Guard Job Introduction Roles Responsibilities As a professionally trained Lady Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 10th PassMinimum Height 5 feet and 7 inches (5’ 7”) for men and 5 ft for womenAge between 18 to 35 for fresher and upto 40 for Experienced Security GuardPhysically and Medically fit and look like mature
Posted 3 months ago
2.0 - 4.0 years
6 - 12 Lacs
Hyderabad, India
Hybrid
Department: Quality Assurance Employment Type: Full Time Location: India Reporting To: Srinivas Vankadaru Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Associate Quality Analyst Full-time - Hybrid in Hyderabad Ready to accelerate your career? Join a team where quality isn't just a phase—it's a mindset. We're looking for a sharp, driven Associate Quality Analyst who thrives in fast-paced environments, embraces complex challenges, and wants to grow fast alongside a global product company. What you will do: "Extensive working experience in the Retirement/Pension Risk Transfer(PRT) Process, Creation of Annuity, Processing Benefits" Translate business requirements into test cases that uncover defects before they reach production. Build test scenarios from the ground up—owning them from planning through execution and documentation. Lead defect management across the SDLC , ensuring clean, reliable releases. Collaborate across agile squads in Scrum/Agile and traditional Waterfall setups. Work with actuarial data and backend policy trails to validate reserve calculations. Partner with developers and product managers to elevate product quality and customer experience. What We're Looking For: 2–3 years of hands-on QA experience in software testing. Exposure to retirement systems and business processes (Group or Individual Insurance). Strong test planning and execution skills: Test Plans, Test Scenarios, Test Cases, Test Data, and Test Evidence. Familiarity with automation frameworks and scripting tools (e.g., Selenium, TestNG). Proficiency in SQL to validate data integrity at the database level. Experience using JIRA for test and defect tracking. Bachelor’s degree in Computer Science, Information Systems, or a related technical field. Bonus Points Experience contributing to or setting up automation frameworks. Exposure to API testing tools such as Postman or SoapUI. Familiarity with CI/CD tools and quality assurance in a DevOps environment. Join Us at Vitech! Work on real-world, mission-critical applications that power leading insurance platforms. Join a tight-knit, high-performing QA team where your ideas are valued and your growth is prioritized. Fast-paced, learning-rich environment that’s big on ownership and bigger on impact. Hybrid work model that combines flexibility with in-person collaboration. Be part of a collaborative, global culture where your work truly makes a difference
Posted 3 months ago
4.0 - 7.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Hiring for one of the esteemed USA-based clients. (Contract to Hire role) Role & responsibilities: - Primary Skills (must have) Advanced GAAP concepts and financial controls (to apply this knowledge to the design and execution of activities within the respective area) Experience working in Fixed Assets (Asset creation, retirement, Depreciation, Project costing, etc) Reconciliation and Reporting. Expertise in Excel Secondary Skills Experience with the PeopleSoft ERP system Experience with Oracle Cloud Power BI would be an added advantage. Preferred candidate profile Candidates currently in Bangalore, Flexible for 5 Days WFO
Posted 3 months ago
3.0 - 6.0 years
2 - 5 Lacs
Noida, New Delhi, Delhi / NCR
Hybrid
Hi All, VOYA INDIA IS HIRING FOR SENIOR ASSOCIATE- RETIREMENT SERVICE LOCATION: DELHI. SHIFT : NIGHT SHIFT TIMINGS : 5:30/6:30 PM LOGIN - 2:30/3:30 AM LOGOUT. MODE OF WORK - HYBRID (DELHI). YEARS OF EXPERIENCE: 3-6 YEARS. VOYA INDIA Overview VOYA INDIA Overview Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. More information is available at: - www.voyaindia.com ROLES & RESPONSIBILITIES: Achieve stringent daily productivity targets. • Will be responsible for processing participants plan level transactions. • Strict adherence to non-disclosure of client information by preserving client confidentiality. • Research on the queries requests sent by the business partners transaction processing client support teams and replying to the same with minimum response time. • Work with onshore partners and build professional relationship. • Taking active participation in process improvements and automation. • Excellent process skills with ability to identify and prioritize high value transactions. • Completing assigned responsibilities within defined SLAs INTRESTED CANDIDATES CAN SHARE THEIR RESUME TO: swaraj.mohanty@voyaindia.com
Posted 3 months ago
4.0 - 9.0 years
22 - 30 Lacs
Pune
Work from Office
Summary: Responsible for providing actuarial support across Life, Health, and Retirement domains, including product development, pricing, valuation, financial reporting, and risk management. Key Responsibilities: Support actuarial functions: pricing, projection, valuation, illustrations, and reinsurance. Conduct data migration, validation, testing, and documentation. Assist in model conversion, regulatory modeling, and system improvements. Enhance valuation efficiency and reporting processes. Automate tools and reports; analyze data for business insights. Simplify complex actuarial data for cross-functional teams. Manage multiple projects with a focus on quality and timeliness. Qualifications & Skills: Bachelor's/Masters in Mathematics, Statistics, Actuarial Science, or related. Pursuing actuarial exams (minimum 4 passes, CM1 required; CM2 preferred). Years of actuarial experience in Life, Health, or Retirement. Proficient in valuation, modeling, reporting, and pricing. Skilled in actuarial software (Prophet, AXIS, MG ALFA, etc.). Advanced Excel/VBA; exposure to R, SAS, or Python. Strong analytical and communication skills.
Posted 3 months ago
1.0 - 6.0 years
2 - 7 Lacs
Mumbai
Work from Office
Direct Walk-In Opportunity for Life & Pension Specialist at TCS Mumbai on 14th June 2025. Note : Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Life & Pension Specialist Work Location: Mumbai - Olympus, Thane Drive Location : Mumbai TRIL, Malad Experience: 1-6 years Walk in Drive Date: 14th June 2025. Walk in Drive Location : Tata Consultancy Services Ltd, TRIL IT 4, Park Gen, General Arun Kumar Vaidya Marg, Malad East, Mumbai 400097. Timing: 9:30 AM - 12:00 PM Candidate to Carry: Copy of an updated resume, Photocopy of a Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date) Job Requirement: Experience of working in UK life and pension Services Experience of following relevant (UK financial services) policies and procedures Administration and Customer service experience. Minimum 15 years of regular education (10+2+3). Willingness to work in any shifts. Must have all Educational documents (marksheets and final degree certificate) and employment documents (experience letters of all employments and pay slip) Mode of salary credit should be through bank from all the employers (no cash in hand). Job Description To process customer complaints in line with the defined processes To remain professional and flexible in supporting the department Ensure accuracy and attention to detail so that quality measures are consistently met To proactively drive forward your own learning and development Record and maintain information on the system(s) in order to allow the completion of work to be tracked and internal records and management information to be kept up-to-date To work independently and make own decisions within the agreed Identify and discuss with team manager any opportunities to improve working practices so that improvements can be made to process, accuracy and efficiency Effectively manage customer demands and potentially help others to do the same to ensure you/they are treating customers fairly. PFB the norms to be followed during the Interview process. We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ***
Posted 3 months ago
3.0 - 5.0 years
0 - 0 Lacs
Haryana
Work from Office
Job Description of Security Marshal Job Introduction Roles Responsibilities As a professionally trained Security Marshal for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 12th PassMinimum Height 5 feet and 10 inches Age between 25 o 40Physically and Medically fit and look like mature
Posted 3 months ago
1.0 - 3.0 years
0 - 0 Lacs
Himachal Pradesh
Work from Office
Job Description of Security Guard Job Introduction Roles Responsibilities As a professionally trained Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 10th PassMinimum Height 5 feet and 7 inches (5’ 7”) for men and 5 ft for womenAge between 18 to 35 for fresher and upto 40 for Experienced Security GuardPhysically and Medically fit and look like mature
Posted 3 months ago
2.0 - 4.0 years
0 - 0 Lacs
Maharashtra
Work from Office
Job Introduction Roles Responsibilities As a professionally trained Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and information Reporting daily to Supervisor with all daily reports as per procedures Ensuring all Policies and Procedures are adhered to at all times All Health, Safety, and Environment instructions are to be adhered to at all times Operating and monitoring security systems Control the entry and exit of individuals, materials, and vehicles Patrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a site Patrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized person Write appropriate reports as required Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 childrens till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits
Posted 3 months ago
2.0 - 7.0 years
2 - 7 Lacs
Chennai, Bengaluru
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Inviting Applications for US Retirements - Bangalore & Chennai We require someone with extensive knowledge and experience in retirement, benefits, and related experience. Responsibilities: In this role you will be responsible for all the activities related to retirement, benefits which typically include: • Good understanding of various retirement plans and regulations affecting them Knowledge of middle office and back office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.) Managing service delivery within the agreed service level across multiple blended processes Implement operational governance framework quality review mechanism, communication strategy Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLAs Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions Perform monthly/quarterly/yearly individual appraisal discussions with the team members Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels Prepare Weekly/Monthly dashboards for reporting 2 Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic Exposure to tools and technologies offered to enhance effectiveness of the assigned Process Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives Qualifications Minimum qualifications Bachelors degree in related field, or equivalent work experience Relevant domain experience Good Written/Verbal Communication and interpersonal skills Preferred Qualifications Relevant team management experience over 10 people Proven ability to strategize, influence, communicate and execute complex initiatives Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans Proven ability to drive change and effectively motivate the team to work towards continuous improvement Self-motivated, high-energy levels, works well under strict deadlines Microsoft Office proficiency Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Posted 3 months ago
4.0 - 6.0 years
1 - 6 Lacs
Pune
Work from Office
Job Role - Sr. Process Specialist - DB Responsibilities: Independently analyze and process complex process retirement calculations and transactions within established timing and quality standards. Serve as a resource for calculation and transaction interpretation. Assist in the management and review of participant data and retirement information. Provide informal oversight and may perform quality review of transactions and calculations. Perform retirement calculations and transactions taking into consideration compliance requirements, client/legal documents and tax considerations. Investigate and resolve calculation and transaction problems. Meet performance measurement standards to ensure calculations are timely and of high quality. Provide positive informal leadership influence and support to all team members. Share knowledge, perhaps acting as a subject matter expert and be a mentor resource to internal business partners. Effectively communicate with internal business partners to resolve problems. Report and communicate problems and work with appropriate technical and actuarial areas for resolution as needed. Identify and recommend the most effective system solutions, workflows and procedures for the maintenance and improvement of customer service. Perform other job-related duties or special projects as required.
Posted 3 months ago
1.0 - 3.0 years
3 - 4 Lacs
Mumbai
Remote
Role Overview We are seeking a highly motivated and customer-centric Sales Executive to join our in-house Direct-to-Consumer (D2C) sales team. The incumbent will be responsible for driving life insurance sales through tele-assisted channels, ensuring a seamless customer experience and strict adherence to internal and regulatory processes. This role is ideal for professionals with prior experience in online life insurance sales who are looking to grow within a digitally driven and performance-oriented environment. Key Responsibilities Conduct telephonic conversations with potential customers to understand their insurance needs and recommend appropriate solutions. Drive the end-to-end sales process, from lead engagement to policy issuance, through digital and tele-assisted modes. Ensure full compliance with internal guidelines and regulatory standards across all customer interactions and documentation. Maintain accurate and timely updates within the Lead Management System (LMS) for all assigned leads. Coordinate with cross-functional teams including underwriting, operations, and customer service to facilitate prompt policy issuance and resolution of queries. Stay up to date with new insurance products in the market and ability to perform benchmarking activities Candidate Requirements Experience: 1-3 years of experience in life insurance sales, preferably via online or D2C channels. Product Knowledge: Proficient in selling a broad range of life insurance products, including Term, ULIP, Savings, Retirement, and Money-back plans. Process Knowledge: Strong understanding of insurance sales workflows, policy documentation, and compliance requirements. Technical Proficiency: Comfortable working with Lead Management Systems and CRM tools.
Posted 3 months ago
10.0 - 16.0 years
7 - 17 Lacs
Chennai
Work from Office
Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser) Job Domain: 401K Retirement Process Experience Level: 10-17 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Location: Work from Office Job Summary: We are seeking an experienced Assistant Manager to join our Retirement Services team, with a focus on 401K, Defined Contributions/Benefits and team management. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and compliance testing. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting. Key Responsibilities: Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions. Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs). Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed. Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication. Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes. Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes. Prepare and present reports for management, highlighting key metrics and performance indicators. Qualifications and Skills: Experience: 10-17 years of core experience in retirement services, specifically in Enrollments, Money-In, Money-Out, and Reconciliation. Education: Bachelors or Masters in Commerce (B.Com / M.Com) or MBA in Finance. Industry Knowledge: Strong understanding of 401K, Defined Contributions, Pension claims, US Pension Retirement accounts, and Insurance Claims. Technical Skills: Proficiency in MS Office Suite, with hands-on experience in retirement claims management and reconciliation. Communication: Excellent verbal and written communication skills, with the ability to engage and build relationships with business partners across regions. Shift Flexibility: Ability to work in shifts and extend hours as per business requirements. Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)
Posted 3 months ago
2.0 - 7.0 years
3 - 8 Lacs
Chennai
Work from Office
Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser) Job Domain: 401K Retirement Process Experience Level: 1-8 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Location: Work from Office Job Summary: We are seeking an experienced Senior Financial Associate to join our Retirement Services team, with a focus on 401K, Defined Contributions, and Pension processes. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and Reconciliation processes, compliance testing . This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting. Key Responsibilities: Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions. Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs). Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed. Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication. Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes. Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes. Prepare and present reports for management, highlighting key metrics and performance indicators. Qualifications and Skills: Experience: 1-10 years of core experience in retirement services, specifically in Enrollments, Money-In, Money-Out, and Reconciliation. Education: Bachelors or Masters in Commerce (B.Com / M.Com) or MBA in Finance. Industry Knowledge: Strong understanding of 401K, Defined Contributions, Pension claims, US Pension Retirement accounts, and Insurance Claims. Technical Skills: Proficiency in MS Office Suite, with hands-on experience in retirement claims management and reconciliation. Communication: Excellent verbal and written communication skills, with the ability to engage and build relationships with business partners across regions. Shift Flexibility: Ability to work in shifts and extend hours as per business requirements. Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)
Posted 3 months ago
2.0 - 7.0 years
3 - 8 Lacs
Chennai
Work from Office
Apply Here: https://forms.gle/rY4MWtwuo4vPyzbj8 (Copy/paste in browser) Job Domain: 401K Retirement Compliance Testing (Immediate Joiner) Experience Level: 1-8 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Mode of Work : Work from office Job Description: We are seeking a detail-oriented and experienced Senior Compliance Analyst to join our team. The ideal candidate will be responsible for ensuring compliance with 401(k) retirement plan regulations , conducting compliance testing , and managing the 5500 form filing process . This role requires strong analytical skills, knowledge of IRS and DOL regulations, and the ability to work independently while collaborating with cross-functional teams. Key Responsibilities: Conduct annual 401(k) plan compliance testing , including ADP/ACP, Top Heavy, and Coverage testing . Prepare and review Form 5500 filings , ensuring accuracy and timely submission in accordance with IRS and DOL regulations. Analyze plan data to identify compliance risks and recommend corrective measures. Work closely with internal teams, external auditors, and plan sponsors to ensure adherence to compliance standards. Stay up to date with regulatory changes affecting 401(k) plans and implement necessary updates. Assist in plan corrections and amendments as needed. Provide guidance and training on compliance requirements to internal teams and clients. Qualifications & Skills: Bachelors degree in Accounting, Finance, Business, or a related field. 2+ years of experience in 401(k) compliance, retirement plan administration, or related fields. Strong knowledge of ERISA, IRS, and DOL regulations governing retirement plans. Experience with compliance testing methodologies and Form 5500 preparation & filing . Proficiency in Excel and compliance testing software. Excellent analytical and problem-solving skills. Strong attention to detail and ability to manage multiple deadlines. Effective communication and stakeholder management skills. Preferred Qualifications: ASPPA, QKA, CEBS, or other relevant certifications. Experience with third-party administrators (TPAs) or recordkeepers. Why Join Us? Competitive salary and benefits. Work with a dynamic and experienced team. Growth opportunities in the compliance and financial services industry. Apply Here: https://forms.gle/rY4MWtwuo4vPyzbj8 (Copy/paste in browser)
Posted 3 months ago
4.0 - 9.0 years
14 - 18 Lacs
Bangalore Rural, Bengaluru
Work from Office
Servicing & Retention - Group Business/Corporate Sales - Insurance/BFSI - 10+ Years - Gurgaon Retention role plays a key role in Group Business. It focuses on maintaining relationships with existing clients, ensuring they continue their policies and providing them seamless service experience by coordinating with various teams in the organisation. This role is crucial for the profitability and sustainability, as retaining existing customers is very important and typically costs less than acquiring new ones. Location - Gurgaon Your Future Employer : A great leader in Group Business Segment. Responsibilities: Maintaining regular engagement with policyholders to build strong relationships, ensure customer satisfaction, and proactively address concerns, inquiries, or complaints to foster long-term loyalty. Monitoring upcoming policy expirations and initiate timely outreach to clients to encourage renewals, ensuring continuous coverage and minimizing lapses through proactive follow-up and personalized support. Identifying and act on opportunities to recommend additional or upgraded insurance productssuch as NPS, Gratuity, Annuities, or adding TI, CI, and ADB Ridersbased on clients evolving needs and life stages. Collecting and analyzing customer feedback to drive service improvements and address recurring issues, serving as a liaison between clients and internal departments to ensure quick and effective resolution of concerns. Requirements: A graduate with over 10 years of hands-on experience in the insurance industry, with a strong background in client servicing and retention. Excellent verbal and written communication skills, with proficiency in MS Excel and PowerPoint for data handling, reporting, and client presentations. Strong analytical mindset and negotiation skills, enabling effective problem-solving and value-driven client interactions. Highly punctual and service-oriented, with the ability to meet strict TATs through seamless coordination across departments to deliver on client commitments and enhance retention. What's in it for you An opportunity to grow your career in a stable insurance organization while enhancing your skills, driving client satisfaction, and gaining recognition for impactful work. Reach us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach out to me with your updated profile at megha.rajput@crescendogroup.in Keywords: GTL, Group Business, Corporate sales, Institutional Sales, Client Servicing, Crescendo Global
Posted 3 months ago
5.0 - 10.0 years
4 - 9 Lacs
Chennai
Work from Office
Department Responsibilities : Provide first level support to all departments throughout the organization which includes data extracts, coding reports or solutions, and analysis of application issues reported to determine if they are programming or data related issues. Responsible for converting Helpdesk tickets to Trak ITs if programming issue is deemed. Position Purpose: The Recordkeeping Support Senior Specialist provide user and client support; independently responding to complex support tickets by analyzing code for potential defects and making data updates and/or proposing recommendations for code enhancements. The Senior Specialist provides research findings and results via written documentation and verbal communication to their customers; works with the IT developer(s) and DBA staff assigned to related projects. The Senior Specialist makes formal recommendations for IT development requirements and escalates potential global and/or financial risks associated to all inquiries; responsible for seeking repeat tickets and to resolve root-cause. Skills/Competencies: Minimum three years experience with PCs and MS Office software applications Ability to write intermediate level SQL transacts Ability to write complex stored procedures Ability to write unix korn shell scripts and schedule jobs in crontab file Ability to locate and interpret Sybase objects to include triggers,stored procedures, constraints; cold fusion code; unix scripts, and sqr Ability to work in a team environment to ensure common goal of providing exceptional customer service. Can work independently without direct supervision Ability to adapt to changing environment and shifting priorities as relates to business needs Excellent analytical skills and problem resolution skills Excellent written and oral communication skills Minimum five years 401(k) and Retirement Plan knowledge Job Duties/Responsibilities: Write and maintain programs of high complexity to provide reports and data results to users to include simple Sybase stored procedures, unix korn shell scripts, add-hoc sqls, and access database Ability to extract code from TFS and analyze code to determine if coding errors exists Ability to identify and target repeat requests to design permanent solution to alleviate repeat tickets Responsible for maintenance of the ARK Helpdesk Reports Database Responsible for maintenance of ARK Solutions and securing access to management/supervisor level Research application errors by identifying code and debugging for potential code defects Run daily reports for tracking, trending and quality management reports Identify and document user education opportunities by reviewing support tickets and provide direction for training opportunities for specific business units Provide clear and concise communication regarding all research findings for tracking and trending analysis; documentation and verbal communication Work with DBAs, Developers, Business Analysts to research and resolve support tickets Provide quality customer service to all clients; internal and external Successfully meet or exceed service standards established by the organization Organize and schedule meetings to gather requirements for creating complex reports in the ARK Reports and Solutions database Oversee special projects for the department outside the scope of helpdesk tickets Trending Analysis; tracks tickets and root-causes to identify trends specific to financial exposure to BRS and/or client dissatisfaction Provide training curriculum and conduct training for Entry Level and Intermediate Level Support Associates Responsible for semi-annual support of DR exercises Provide support of IMPACT creating and modifying Process Setups, researching Application Errors and creating new reports in support of business functions Provide support for AMP through creation of new alerts, maintenance on existing alerts and researching errors and other inquiries of alerts originating from the tool Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture
Posted 3 months ago
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