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4.0 years
0 Lacs
India
Remote
About Design Asylum Studio LLP We are a digital-first global design studio dedicated to helping companies bring products to market faster. We leverage design thinking processes, AI research, and the hot potato model to create innovative and user-friendly solutions. Our automated and pre-coded design systems ensure both speed and quality in development. Through our design-testing-feedback methods, we achieve higher retention rates and customer satisfaction for the products we work on. Role Description We are looking for a hands-on Performance Marketing & SEO Specialist to execute, monitor, and optimise our paid and organic marketing activities. This role will handle day-to-day campaign setup, SEO implementation, tracking, and reporting, working closely with the marketing lead to deliver measurable growth in online sales and store visits. Key Responsibilities: Performance Marketing (Biddable Media) Set up, run, and optimise campaigns on Google Ads (Search, Shopping, PMax, Local, Maps), Meta Ads (Instagram, Facebook), Pinterest Ads. Execute influencer paid amplification campaigns in-platform. Monitor daily performance metrics like ROAS, CAC, CPC, CVR, CTR, and store local actions. Apply geo-targeting, radius rules, and dayparting to match store catchments. SEO & Organic Execution Perform keyword research, build topic clusters, and prepare on-page optimisation updates. Implement SEO changes on the site (meta tags, internal linking, schema, page speed fixes). Manage local SEO: Google Business Profile, Apple Maps, Bing Places listings. Work with the content team on SEO-friendly blogs, product descriptions, and landing pages. Tracking & Tools Set up and maintain Google Tag Manager, GA4, Microsoft Clarity, and conversion tracking pixels. Keep Google Merchant Center, Meta Commerce Manager, and Pinterest Catalog updated. Support reporting in Looker Studio. Competitor Monitoring Track key competitors’ ads, SEO signals, creatives, and promotions. Share monthly insights and opportunities. Reporting Prepare weekly performance updates and monthly summary reports for paid and organic. Flag issues early and recommend fixes. Qualifications & Skills: 2–4 years in performance marketing and SEO execution (fashion, retail, or ecommerce preferred). Proficiency in Google Ads, Meta Ads Manager, GA4, GTM, and major SEO tools. Hands-on experience with keyword research, campaign setup, and optimisation. Strong Excel/Google Sheets skills for data handling. Comfortable working with both ecommerce and offline store tracking metrics. Nice-to-Have Pinterest Ads experience. CRO tools like Hotjar or Clarity. CMS experience. Location: Remote Hybrid Pune (sometime in 2026) Remuneration: Best in the market based on skills and experience.
Posted 5 days ago
3.0 years
0 Lacs
India
Remote
About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end - developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It's a big old job, but our people are a Credit to us all. We’re looking for a Credit Manager who’ll provide analytics services to credit teams around the world. This is your chance to get your foot in the door early, and leave your mark on this team as one of our first hires in this area. Your stakeholders and crew aboard this Revolut rocket ship will be the Heads of Credit, the policy team, and the modelling experts to craft the best Credit products in the fintech business. Excited? So are we! Apply now 🚀 What You'll Be Doing Managing portfolios within risk appetite Optimising credit strategies on an ongoing basis (new originations, existing customers management, arrears management) to maximise portfolio risk adjusted returns Supporting the development of credit strategies to launch new products by conducting in-market tests to define the right product market fit and target customer segments Forecasting and external data gathering Improving the automated credit decisioning capabilities Designing, deploying, and analysing champion-challenger strategies across the credit lifecycle Building and deploying analytical tools for use by the local credit teams Ensuring approval and good rating of first line credit risk function from second line, third line, and regulators Selecting and onboarding new data suppliers What You'll Need 3+ years in a similar role Proven experience in credit risk management of retail credit portfolios (personal loans, refinancing), including credit origination, credit limit management, risk based pricing, retention strategies, etc. Excellent experience in making data-driven decisions Proven experience working with large datasets using Python (Pandas), SQL, SAS or other data packages Good knowledge of Python (Pandas) or a strong drive to learn A bachelor's degree (or higher) in a quantitative/analytical subject like maths, engineering, physics, or computer science from a top university The ability to extract the essence from complex matters and explain it simply A solid understanding of credit policy governance framework and ability to work through the 2nd/3rd line of defence in a competent manner To strive for excellent results which exceed requirements Forward thinking on inter-dependencies to proactively identify and resolve issues An understanding of the value of speed to market and ability to balance between elegant problem solving and business need An understanding of credit scoring models for retail credit products Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Posted 5 days ago
0 years
0 Lacs
Kozhikode, Kerala, India
On-site
Job Title : HR Intern (Unpaid) Location: Kozhikode, Government Cyberpark Department: Human Resources Company: Mailercloud Internship Duration: 6 months About The Us Mailercloud is a UK-based email marketing platform provider, rapidly growing in the SaaS industry. With over 21,000 clients worldwide, we empower businesses to run impactful email marketing campaigns through our advanced platform. As we are expanding our team, we are looking for an Email Deliverability Intern to lead client success initiatives, drive retention, and enhance the overall customer experience. About The Role We are looking for an enthusiastic and proactive HR Intern to join our team and gain hands-on experience in human resources operations. This internship is ideal for someone eager to learn about recruitment, onboarding, employee engagement, and HR administration. You will work closely with the HR team, assisting in day-to-day activities while developing your skills in a professional, fast-paced environment. Key Responsibilities Assist in sourcing candidates through job boards, social media, and referrals. Schedule interviews and coordinate with candidates and hiring managers. Support onboarding activities, including document collection and induction coordination. Help maintain employee records and update HR databases. Assist in planning and executing employee engagement initiatives. Provide administrative support to the HR team in various daily tasks. Learn and apply basic HR policies and compliance requirements. Requirements Currently pursuing or recently completed a degree/diploma in Human Resources, Business Administration, or related field. Strong interest in building a career in Human Resources. Good written and verbal communication skills. Basic organizational and time management abilities. Ability to maintain confidentiality and handle sensitive information. Proficient in MS Office (Word, Excel, PowerPoint). Positive attitude, eagerness to learn, and ability to work collaboratively. What You Will Gain Practical exposure to core HR functions in a professional setting. Guidance and mentorship from experienced HR professionals. Experience in recruitment, onboarding, and employee engagement processes. Opportunity to build your resume and expand your professional network. Why Join Mailercloud? Be part of a rapidly growing SaaS platform reshaping email marketing operations. Gain real-world experience in a structured but supportive setting. Competitive internship stipend and mentorship from experienced professionals. Opportunities to convert to full-time based on performance.
Posted 5 days ago
0 years
0 Lacs
Haldwani, Uttarakhand, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
0 years
0 Lacs
Rudrapur, Uttarakhand, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
0 years
0 Lacs
Dehradun, Uttarakhand, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company - Leading NBFC Regional Head / Cluster Head - Wealth Management Experience - 10 to 25+ years in Financial Industry/ Private Wealth / Capital Markets / Private Banking Location - Chennai , Jaipur , Mumbai , Delhi ,Pune ,Ahmedabad ,Kolkata , Indore,Banglore , Hyderabad Education - UG / PG Role Description This is a full-time on-site role for a Cluster Head / Regional Head - Private Wealth in NBFC .The role involves managing and expanding the portfolio of private wealth clients, overseeing a team of wealth managers, and ensuring high-quality service delivery. The ideal candidate will be responsible for achieving financial targets, building strong client relationships, and representing the company at various industry forums and events. Requirement Experience in private wealth management, portfolio management, and client relationship management Proven track record of achieving financial targets and business growth Strong leadership and team management skills Excellent knowledge of financial products, market trends, and regulatory requirements Preferred Banking, Financial Services, Wealth Management Responsible for development and management of respective teams, comprising Team Leaders, RMS. Handling a team of Relationship Managers/Sr. Relationship Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues To ensure achievement of acquisition, activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers To ensure achievement of business and revenue targets attributed for the company
Posted 5 days ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
🚀 Kickstart Your Career with Us! We are looking for a Management Trainee to join our Sales and Business Development team at our Pune location. This is a fantastic opportunity for fresh talent or individuals looking to grow their career in the logistics and supply chain industry. As a Management Trainee, you will gain hands-on experience and receive training in all aspects of business verticals, focusing on customer acquisition, retention, and revenue generation. You’ll play a pivotal role in supporting the sales function, driving business growth, and building valuable relationships with key clients. If you're motivated, eager to learn, and ready to take on challenges, we want to hear from you! Key Responsibilities: ✨ Lead Generation & Conversion : Identify potential leads and convert them into business opportunities. 🔑 Customer Relationship Management : Conduct regular visits to clients, including CHA’s, freight forwarders, shipping lines, and rail vertical clients. 📊 Market & Competitor Analysis : Analyze competition and prepare cost matrices to optimize pricing strategies. 🔄 Customer Feedback & Process Improvement : Gather customer feedback and contribute to developing better SOPs to enhance customer satisfaction. 📈 Sales & Revenue Growth : Focus on sales growth in Import, Export, and domestic cabotage businesses, especially in Rail products and services. 🤝 Cross-functional Coordination : Collaborate with internal teams to ensure seamless first and last-mile logistics planning. Qualifications: 🎓 Education : MBA in Marketing, preferably with a specialization in Supply Chain and Logistics. Work Experience: Freshers to 2 years of experience in sales, business development, or related fields in logistics, supply chain, or a similar industry. Skills Requirements: 💻 Proficient in PowerPoint, Excel, Power BI, and AI tools. 🗣 Strong written and verbal communication skills. 💡 Self-driven, eager to learn, and results-oriented. Apply Now! Interested candidates can send their resumes to Career@Hindterminals.com or apply through the LinkedIn job portal. We look forward to hearing from you! #ManagementTrainee #SalesJobs #BusinessDevelopment #LogisticsCareers #JaipurJobs #Hiring #SupplyChain #MBAJobs
Posted 5 days ago
20.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Company Description Elixir — As Brand Sculptors, we shape brand identities and the way the world thinks and feels about your brand. We sculpt your brand image from deep within, creating an authentic presence that truly resonates with your stakeholders. From strategy to storytelling, we partner with visionary businesses to shape perceptions, build trust, and strengthen relationships with diverse audiences. Our data-driven strategies and creative insights awaken the inner spirit of your organization to forge brands that are recognized, respected and trusted. With over 20 years of excellence, 200+ awards, and a 92% client retention rate, Elixir empowers both emerging and established businesses to grow, unite internal cultures, and become magnets for talent, investors, and loyal customers. Join us if you’re passionate about creative storytelling, strategic thinking, and making an impact that goes far beyond the brief. Role Description We are seeking a passionate and proactive Client Service Manager to join our team. The ideal candidate will be an outspoken individual who thrives on solving problems and meeting objectives while delivering exceptional service to our clients. As a Client Service Manager , you will play a pivotal role in building and maintaining strong client relationships, ensuring smooth communication, and driving the successful execution of projects. Key Responsibilities: - Act as the primary point of contact for assigned clients, understanding their needs, objectives, and expectations. - Develop and maintain strong, trust-based relationships with clients, serving as their advocate within the agency. - Proactively identify client challenges and provide innovative solutions to address them, leveraging agency resources and expertise. - Collaborate with internal teams, including creative, strategy, and production, to develop and execute integrated marketing & non marketing campaigns and projects. - Ensure timely and effective communication between clients and internal teams, managing expectations and addressing any issues or concerns. - Monitor project timelines, budgets, and deliverables, ensuring that all client requirements are met on time and within scope, even under tight deadlines. - Maintain thorough documentation of client interactions, project details, and work records to facilitate smooth operations and future reference. - Participate in pitches alongside agency staff to secure new business opportunities and contribute to agency growth. - Ensure the overall quality of creative content and services delivered, maintaining set standards and exceeding client expectations. - Identify opportunities to expand business with existing and new clients, developing and proposing value-added, creative interactive strategies and presentations for pitches. Qualifications: - Bachelor’s degree in Marketing, Communications, Business Administration, or related field. - Proven experience of 3 -5 years in client servicing or account management within a creative agency or corporate environment. - Exceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. - Strong project management skills, with the ability to effectively plan, organize, and oversee multiple projects simultaneously, even under tight deadlines. - Experience in handling BFSI clients would be preferable. - Ability to handle documentation and maintenance of client archives and interaction history, ensuring accuracy and accessibility. - Strong presentation skills, with the ability to effectively communicate ideas and strategies to clients and internal teams. - A team player who can also take a leadership role in critical situations, guiding the team to success. - Keen eye for detail, ensuring accuracy and quality in all client deliverables. - Act as a brand custodian, ensuring consistency and adherence to brand guidelines across all client touchpoints. - Proficiency in project management tools and software, such as Asana, Trello, or Basecamp. - Excellent communication etiquette, both written and verbal. Join us at Elixir Integrated Brandcomm and be part of a dynamic team that is dedicated to creativity, excellence, and client satisfaction. If you are an outspoken problem-solver who loves to deliver exceptional service experiences, we want to hear from you! Apply now by submitting your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. Reporting: Reporting to Creative Head and Directors Note: Need immediate joining (imm to max 15 days) The shortlisted candidates might need to provide references No hybrid/No work from home Preferably a candidate from the central line The agency works 5 days a week Official Timings: 9.30am to 6.30pm (Subject to workload) Salaries on or before 8 th of every month Learning opportunities and sponsorships
Posted 5 days ago
0.0 - 3.0 years
0 Lacs
Kharghar, Navi Mumbai, Maharashtra
On-site
Position: Pricing Executive – Import & Export Location: Kharghar, Navi Mumbai, Maharashtra Company: Mega Move India Private Limited About Us: Mega Move India Pvt. Ltd. is a leading freight forwarding and logistics solutions provider, specializing in project cargo, heavy-lift transport, and end-to-end supply chain solutions. With a commitment to delivering excellence, we are expanding our pricing team to strengthen our import and export operations. Key Responsibilities Prepare competitive pricing for import and export freight forwarding services across sea, air, and road modes. Coordinate with overseas agents, shipping lines, airlines, transporters, and other vendors to obtain best possible rates. Analyse market trends, freight rates, and competitor pricing to ensure cost-effective and profitable quotes. Prepare timely quotations for RFQs/RFPs and ensure all customer requirements are addressed. Maintain and update a database of freight rates, surcharges, and vendor contracts. Collaborate with the sales team to support client acquisition and retention strategies. Negotiate with service providers to achieve optimum rates without compromising quality of service. Ensure all pricing complies with company policies and profit margin targets. Liaise with operations team for smooth execution of awarded shipments. Requirements Graduate degree in Logistics, Supply Chain, International Business, or a related field. 1–3 years of experience in pricing/quotation within the freight forwarding industry (import/export). Good knowledge of Incoterms, shipping documentation, and customs clearance processes. Strong vendor and agent network in the freight forwarding industry is preferred. Excellent communication and negotiation skills. Proficiency in MS Excel, Word, and email communication. Ability to work under pressure with tight deadlines. What We Offer Competitive salary and incentives based on performance. Exposure to diverse global freight forwarding projects. Opportunity to work with a dynamic and supportive team. Career growth opportunities in a rapidly expanding logistics company. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Posted 5 days ago
10.0 years
0 Lacs
Greater Kolkata Area
On-site
The Impact You'll Make As our Account Manager, you’ll play a key role in driving business growth by managing key industrial accounts, strengthening channel partnerships, and delivering value-driven solutions in hydraulics and fluid conveyance. You’ll ensure customers receive exceptional service, the right technical solutions, and ongoing support that fosters trust and loyalty. Through your efforts, customer satisfaction, retention, and revenue growth will improve—benefiting both our clients and the business. You’ll collaborate closely with sales, technical support, service, and cross-functional teams and take ownership of account management, project tracking, and market intelligence. By doing so, you’ll help us move toward a more customer-focused, innovative, and sustainable future. What You’ll Be Doing Achieve annual sales targets in line with business objectives. Present, promote, and sell products/solutions effectively to existing and potential customers using strong value-based arguments. Handle industrial projects, with prior experience in PMC (Project Management Consultancy) being essential; exposure to fluid conveyance will be an added advantage. Build, develop, and maintain positive business and customer relationships at all organizational levels. Ensure high customer satisfaction through exceptional service delivery to foster long-term loyalty. Manage expenses and receivables for designated accounts efficiently. Demonstrate strong technical knowledge of hydraulic circuits, products, and industry trends. Assess customer needs, provide relevant product information, and offer basic application support for existing and in-development machines or projects. Monitor and report on designated customers’ current and future plans. Track and analyze competitor activities within assigned customers/markets. Generate leads through proactive outreach, including cold calling. Maintain a healthy pipeline of new projects to support business growth. Handle service calls as required to ensure customer satisfaction. Collaborate with internal teams and cross-functional departments to coordinate sales efforts. Adhere to the defined sales processes and systems, including effective use of salesforce tools. What We're Looking For Must have a total work experience of 10+ years, including a minimum of 7 years in channel management, industrial customers, and fluid conveyance. Good knowledge of basic mobile hydraulics and systems. Demonstrated ability to apply value-selling techniques effectively. Capable of working well under pressure. Proficient in both written and verbal communication. Skilled in the use of MS Office applications. Holds an engineering degree, preferably in Mechanical. Willing to travel extensively with a go-getter approach. Preference will be given to candidates from the hydraulics or automotive industry What You'll Get from Us We promote from within and support your learning with mentoring, training, and access to global opportunities. You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. Ready to Make a Difference? If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Posted 5 days ago
5.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Hi, Greetings from HRC Global Services!! We have the following opportunity for Key Account Manager with a global textile service company (in the manufacturing sector) in Chennai. JD :- Their key responsibilities include :- Driving profitable growth in Protect and Grow segments by improving turnover and profit of the Portfolio of Customers. Responsible for contract renewals, regular price increases as well as other contract related activities for the assigned Portfolio of Customers. Work closely with customers in deepening our understanding of customer needs and working closely with other parts of the organization like Sales, Operations and Service to keep the customers satisfied and continuously adding value to the customers Prevent Customer Terminations for the assigned portfolio of customers by ensuring best in class customer services and effective management of these key accounts. Specs :- Exp : This role would require 5-10 years of experience. Proven track record of high achievement in Account Management Utilizing and analysing sales and customer data including retention, customer satisfaction and sales efficiency. Systematically brings customer insight, uses customer analytics and digital systems efficiently with savvy for digital tools. Builds and develops relationships and business with clients with a long-term view. Knows client business, processes, needs and potential for sales opportunities. Anticipates changing client needs and plans working solutions together with clients. Reacts to operative client requirements and proactively improves account & account portfolio Market Segment & Industry Knowledge If interested, kindly share your updated resume and the following details :- Present Location: Current CTC Expected CTC (whether negotiable) : Notice Period If negotiable upto how much : Key Client Accounts managed (with major focus on Chennai market) : Experience In B2B Industry Thanks & Regards, Tania Sr. Recruitment Manager HRC Global Services tania@hrc-globalservices.com
Posted 5 days ago
0 years
0 Lacs
Chorasi, Gujarat, India
On-site
Key Responsibilities / Duties Payroll & Compensation Management Oversee timely and accurate payroll processing in coordination with the accounts team. Ensure salary structures, bonuses, and incentives are aligned with company policy and compliance standards. Maintain payroll data confidentiality and integrity. Leave & Attendance Management Manage employee attendance, leave records, and holiday calendars. Ensure leave policies are effectively communicated and adhered to. Generate regular leave and attendance reports for management review. Recruitment & Talent Acquisition Plan and execute recruitment strategies to attract top talent. Coordinate with department heads for manpower planning. Conduct interviews, reference checks, and issue offer letters. Training & Development Identify skill gaps and training needs across departments. Design and implement training programs for employee development. Monitor training effectiveness and maintain related documentation. HR Operations & Employee Engagement Drive employee engagement initiatives to foster a positive workplace culture. Handle employee grievances, exit formalities, and retention strategies. Maintain up-to-date employee records and HR documentation. HR Compliance & Legal Ensure compliance with labor laws, employment regulations, and statutory requirements (PF, ESIC, gratuity, etc.). Coordinate with legal consultants on HR-related issues. Conduct periodic audits to ensure compliance with internal policies. Policy Development & Implementation Draft, review, and update HR policies and procedures. Communicate and implement policies across departments. Ensure alignment of HR strategies with business objectives. Key Skills & Competencies Strong knowledge of labor laws and HR compliance Proficient in HRIS and payroll software (e.g., Zoho, GreytHR, etc.) Excellent interpersonal, communication, and organizational skills Ability to handle sensitive and confidential information Problem-solving and conflict resolution capabilities
Posted 5 days ago
2.0 years
0 Lacs
Gujarat, India
On-site
🚀 Kickstart Your Career with Us! We are looking for a Management Trainee to join our Sales and Business Development team at our Gujarat location. This is a fantastic opportunity for fresh talent or individuals looking to grow their career in the logistics and supply chain industry. As a Management Trainee, you will gain hands-on experience and receive training in all aspects of business verticals, focusing on customer acquisition, retention, and revenue generation. You’ll play a pivotal role in supporting the sales function, driving business growth, and building valuable relationships with key clients. If you're motivated, eager to learn, and ready to take on challenges, we want to hear from you! Key Responsibilities: ✨ Lead Generation & Conversion : Identify potential leads and convert them into business opportunities. 🔑 Customer Relationship Management : Conduct regular visits to clients, including CHA’s, freight forwarders, shipping lines, and rail vertical clients. 📊 Market & Competitor Analysis : Analyze competition and prepare cost matrices to optimize pricing strategies. 🔄 Customer Feedback & Process Improvement : Gather customer feedback and contribute to developing better SOPs to enhance customer satisfaction. 📈 Sales & Revenue Growth : Focus on sales growth in Import, Export, and domestic cabotage businesses, especially in Rail products and services. 🤝 Cross-functional Coordination : Collaborate with internal teams to ensure seamless first and last-mile logistics planning. Qualifications: 🎓 Education : MBA in Marketing, preferably with a specialization in Supply Chain and Logistics. Work Experience: Freshers to 2 years of experience in sales, business development, or related fields in logistics, supply chain, or a similar industry. Skills Requirements: 💻 Proficient in PowerPoint, Excel, Power BI, and AI tools. 🗣 Strong written and verbal communication skills. 💡 Self-driven, eager to learn, and results-oriented. Apply Now! Interested candidates can send their resumes to Career@Hindterminals.com or apply through the LinkedIn job portal. We look forward to hearing from you! #ManagementTrainee #SalesJobs #BusinessDevelopment #LogisticsCareers #JaipurJobs #Hiring #SupplyChain #MBAJobs
Posted 5 days ago
15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary The Branch – Affluent Banking, will be responsible for planning, developing, and managing the Wealth & Retail Banking business across the branch network towards achieving sound profitable growth of these branch through the achievement of revenue targets, delivery of quality service across all segments/ products and striving for operational excellence. Key Responsibilities Strategy Develop strategies for revenue generation and cost control towards profitably growing the branch network. Drive the establishment and adherence to service quality standards in an efficient operation where risks are well controlled. Discuss and re-strategize with RMs and Branch Staff for remedial action. Business Sales and Service Objectives Maximize sales performance to achieve given revenue targets for the Branch through liability products [Current /Savings /Term deposits], wealth management products and asset related products Develop, implement and manage a best-in-class sales capability In-branch/Indirect acquisition model Sales force management Lead the implementation of the liability strategy at the Branch Review, analyze and manage the customer portfolio for profitable growth Initiate development of strategies for customer acquisition, retention, and cross sell Support where necessary, via joint customer calls and identify potential customers Together with the team, enhance the bank’s image through area promotions, community activities etc. Manage service delivery in the network to the highest competitive standards Monitor service standards for the network and audit expected behaviors. Initiate customer satisfaction surveys to obtain customer feedback and realign processes or initiate major change initiatives Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below benchmark, sustain and better quality service Co-ordinate and facilitate work process improvements across the branch network Processes Operations & Compliance Ensure satisfactory ratings in all internal/external audits conducted at all branches in the zone Control and periodically check operational risks and workflows Review key operational risks and efficiency indicators Provide approvals/recommendations on credit applications Integration/ Change Management Drive the branch rationalization programme at the Branch Facilitate the implementation of new systems and processes across the branch Lead the transaction migration initiative at the Branch Segment Ownership Implement all segment/ product initiatives in the Branch (PRB/ Premium/ Personal/ SME) Jointly own the delivery of segment / product (PRB/ Premium/ Personal/ SME) targets with the branch managers & segment associate directors People & Talent People Management Drive and embed a strong performance culture through inspiring, motivating, and rigorous performance management discipline. Develop and build talents within the network through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition. Manage and mentor network staff and Union interface to ensure overall employee satisfaction Identify training, development and counselling needs for staff Undertake career growth planning for performers in the branch network Governance Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines He/ She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times within the network Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace Ensure that your actions do not put others at risk; Work in a healthy and safe manner Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Area Director - Affluent Banking, Leadership Team, Department Heads Other Responsibilities Embed Here for good and Group’s brand and values in India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Skills And Experience Strong knowledge of retail banking products (cards, loans, deposits, insurance, investments). Proficiency in using banking software/ application and CEMS systems. Qualifications Educational Background Preferably a Master’s Degree in any discipline, other banking certifications will be an advantage Work Experience Should have at least 15 years of Banking experience, particularly handling Senior Management role in Banking Operations, managing bigger region/ cluster of branches. Experience of handling large teams across large geographies will be an added advantage. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 5 days ago
6.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description 6 to 9 Years in Instructional Design Designing E Learning Modules Videos Infographics PPTJob DescriptionWe are looking for an Assistant Manager to design and develop world class blended learning courses The candidate will be required to collaborate with various internal and external stakeholders in planning and executing the courses while following the content development process learning model definitions writing standards presentation guidelines and productivity metrics during course development The content and collaterals created should inspire inform and captivate the learner audienceKey DeliverablesCreate engaging learning activities and compelling course content that enhances retention and transferWork with subject matter experts and identify target audience’s training needsStudy design briefs to visualize and prototype instructional graphics user interface and the finished productDesign and develop various forms of content such as Videos PPTs ILTs WBTs performance support tools assessments gamified e learning e learning solutions and blended learning resources based on business needsApply tested instructional design theories practice and methodsLiaise with Vendors for specific projects deadlines and deliveryCreate supporting material media audio video simulations role plays games quizzes etc Decide on the criteria used to judge learner’s performance and develop assessment instrumentsMaintain project documentation and course foldersSkills and Competencies Demonstrated knowledge of emerging technologies and learning frameworksExcellent knowledge of learning theories and instructional design models Lesson and curriculum planning skills Basic HTML and Flash programming knowledgeExpertise in Content writing writing effective copy instructional text audio scripts video scripts and storyboardingProficiency in course development and design soft wares and technologies such as Articulate Adobe creative cloud PowerPoint & Vyond and LMSCritical Competencies for the PositionA keen eye for aesthetics and attention to detailExcellent written spoken communication skills in EnglishAbility to work methodically logically and meet deadlinesFlexibility agility and adaptabilityAbility to work and contribute in a team environment as well as work independently Qualifications Graduation from a recognized universityRelevant experience in graphic design instructional design e learning courseware storyboarding content writing is preferred
Posted 5 days ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
0 years
0 Lacs
Ghaziabad, Uttar Pradesh, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
0 years
0 Lacs
India
On-site
Job Overview We are seeking a proactive and results-driven Senior Growth to spearhead our growth initiatives. This role involves developing and executing strategies to drive user acquisition, engagement, and retention across our platforms. Key Responsibilities Develop and implement comprehensive growth strategies to expand user base and increase engagement. Analyse user behaviour and market trends to identify growth opportunities. Collaborate with cross-functional teams to optimize product offerings and user experience. Manage and optimize performance marketing campaigns across various channels. Monitor and report on key performance indicators (KPIs) to assess the effectiveness of growth initiatives. Requirements Proven experience in growth marketing or a similar role within the Web3, crypto, or fintech sectors. Strong analytical skills with the ability to interpret data and make informed decisions. Experience with performance marketing tools and platforms. Excellent communication and leadership skills. Ability to thrive in a fast-paced, dynamic environment.
Posted 5 days ago
5.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 37 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. With several billion units produced, the Operations Department is at the heart of the group's performance and is one of its major levers. Working in Operations at L'Oréal means working in a dynamic and diverse environment, with opportunities for functional mobility and an international career. A wide range of training courses, motivating responsibilities and highly varied assignments will enable you to learn and develop. In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening in the Human Resource department. for the role of Senior Manager - Human Resource , based in Chakan, Pune . Scope Talent Acquisition, Talent Management, Performance Management, Budget Management and Employee Engagement. This role focuses on attracting and retaining the right talent, developing a high-performance culture, optimizing HR budgets, maintaining accurate HR data and reports, and driving employee engagement initiatives. Job Responsibilities Attract, select, identify talent, and direct career management and succession plans alongside the HR Head to develop the motivation and commitment of talent, to reinforce retention and to ensure optimization of skills within the Group. Implement the Performance Appraisal process and individual payroll revisions alongside the HR Head, through verifying the pay scale of each associate, analyzing differences when compared with the market and discussing pay decisions with managers and associates. Create conditions for a high-quality social environment, alongside social partners, and strengthen the quality of life in the workplace. Consolidate and analyze HR key performance indicators (KPIs) and annual reports for his/her area of activity, according to defined objectives. Strengthen and promote L’Oréal's image, as well as its diversity, by ensuring respect for the Group's values and code of ethics. Planning & conducting employee engagements & development programs; ensuring prompt resolution of employee grievances & maintaining cordial employee relations ▪ Partnering with senior management to develop & implement strategies for employee engagement and mobilize talent. Driving projects, policies, practices & thereby contributing to employee welfare & organization’s business performance. Participating in annual budget exercise & assisting in finalizing HR budget of business unit Corporate Social Responsibility: To Co-ordinate various activities under CSR project Professional & Technical Competencies Champions HR tools and deliver HR Fundamentals People champion - Build diverse team of champions Anticipates Talent Pipeline Drives Individual and Collective Performance Creates Continuous Employee Proximity Anticipate and facilitate change Shares L’Oréal Culture Enhances Collective Engagement Transforms business challenges into HR Strategy 5-7 years of relevant experience L'oréal Competencies Innovator Strategist People Developer Integrator Entrepreneur Key Relationships Reports to: Plant HR Head Internal Stakeholders – Pune and Baddi Plant team, Subcontracting team, Research & Innovation team, Supply Chain team Country, Zone and Global HR teams External Stakeholders – Suppliers, Vendors, Govt Agencies, Contractors, External agencies and consultants. Travel required: Need-based, to L’Oréal factories and Suppliers’ sites. Education: Masters in HR or Similar formal education L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law
Posted 5 days ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Manage a team of highly motivated and attentive sales specialists and consultants. Use commercial acumen and competitor analysis to drive sales. Deliver and educate the team in providing exceptional customer experience. Leads Execution of key components of marketing programs New Project planning and execution Work closely with the Regional Manager for developing sales strategies Provide market intelligence in term of business, product & proposal. Demonstrate consistency and maturity in sales and collection forecasting. Ensure all reports are consistent in quality: accurate, complete and on time. To lead the team to meet the business targets of Sales and Collection including agreed DSO Employee Retention Employee Productivity Required Minimum 10 Years of experience in Sales of Consumer Driven product in optical, electronic or related industry with Minimum 3 years exp managing a team Well versed with SFDC and similar tools for reporting Other Skills Good Communication and Stakeholder Management skills Should be very good team player.
Posted 5 days ago
0 years
0 Lacs
Ajmer, Rajasthan, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
0 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
0 years
0 Lacs
Ajmer, Rajasthan, India
On-site
Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools
Posted 5 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description People focus: The role has a key responsibility for ensuring the health, safety and welfare of staff. The Head of Department is expected to demonstrate effective & visible leadership across projects, focusing on the ongoing engagement and retention of employees through the development of individuals and building high performing teams. Business, operational & commercial management � delivering on business plan & budgetary targets. Commercial governance � project reviews; forecasting and resource management. Technical governance of the Rail teams - ensuring the team has the correct competency and all work is undertaken within the requirements of mentioned region�s governance, to the required quality and delivered on time. This will include coordinating inputs between teams across GCC and mentioned region. Supervising and directing design projects and assisting in the professional and technical development of departmental colleagues. Liaising with project managers and stakeholders to ensure client satisfaction and providing support in the production of outputs, as required. Supporting with bidding opportunities. Key point of contact with the business, direct liaison with leadership, and promoting the GCC and ensuring its success. Line Manager � PDRs, promotion, training & mentoring. Staff/Team Development � support, training, nurturing; and Representing the mentioned region�s Rail business within the wider Indian Business. Responsibilities Act as the �face� of the India-based mentioned region�s Rail team. Local health and safety, welfare, risk, information security, and assessment/compliance. Project, programme and financial management. Actively promote WSP Vision and Values and GCC culture within the team and ensure that the staff deliver on promises. Interfacing with multidisciplinary project teams across GCC. Manage the team and processes to ensure the preparation and checking of documents, reports and other technical outputs/ deliverables from a variety of Rail related disciplines meet internal and client requirements and quality assurance standards. Undertake preparation and checking of documents, reports and other technical outputs/ deliverables to meet internal and client requirements and quality assurance standards. Provide highly visible, inspirational leadership and direction for the GCC Rail team and ensuring that it is aligned with the wider business. Carry out and report on staff appraisals and performance development reviews. Recruitment to achieve budgeted and programmed team growth. Monitor and review team capability in the use of the required standards, processes and software tools and, with technical colleagues, identify training required and mentoring team members towards professional accreditation or equivalent. Identify opportunities to deliver additional services or enhance existing ones within GCC. Promote the team's achievements within the team, Rail, WSP and the wider business via targeted profile-raising activities. Develop and maintain excellent relationships ensuring repeat business and client satisfaction, internally and externally, seeking regular feedback on team performances. Ensure criticisms are positively converted into opportunities for improvement. Contribute to bids and marketing material. Contribute to the design of operational processes, systems, quality measurement processes and achievement of KPIs. Carry out audits of adherence to WSP Management and Quality processes and implement corrective measures where required. Client/External Focus Maintain strong colleague client relationships. Contribute to knowledge sharing in internal and external forums. Remain up to date with market and competitor knowledge. People Inclusively lead people, clearly articulating the vision, defining responsibilities, delegating effectively and providing constructive feedback. Inspire and motivate departmental staff towards technical progression. Be self-motivated to take on a leadership role in project work with a clear focus on timeliness, quality and technical excellence. Managing people through change and develop succession plans. Create and support innovation. Deal with conflict appropriately. Work across cultures (e.g. international and/or multi-disciplinary projects), embracing diverse points of view. Acts ethically with fairness, honesty and integrity. Understands own strengths and impact, adapting behavior according to different situations and individuals. Business Focus Proactively influences Health, and Wellbeing including for example Safety by Design. Deliver successful commercial performance by clearly understanding and monitoring the area of work and ensure agreed targets are met. Be responsible for the quality of technical outputs to WSP standards including any specific UK client standards. Identify appropriately qualified staff to deliver projects with regard to the constraints of project budgets. Champion and mentor others in use of agreed systems and processes. Explore ways to add value and improve personal and team performance. Manage opportunities, risks and project changes/variations so that these deliver advantage to the business. Ensure budget utilization is met or exceeded. Qualifications Mandatory Skills Act ethically with fairness, honesty and integrity. You should be able to demonstrate a proven working knowledge of heavy rail design from concept to detailed design with at least 5 years of experience in design for mentioned region's rail network. Track record of senior technical experience in at least one Rail discipline. Successful track record of delivery of multidisciplinary design projects in the Rail sector. You should be able to lead teams and help with the operational management of a team of 100+ staff. Excellent written and verbal communication, internal client handling, interpersonal and listening skills with the ability to influence and interact with people. Comfortable leading engineering discussions and the experience and ability to understand, evaluate and explain complex technical issues to both technical and non-technical professionals including clients and internal & external design teams. Technical manager with management acumen and strong leadership skills. Open-minded and intellectually agile. A hard-working self-starter with initiative and ability to work within a team environment. Understand own strengths and impact, adapting behaviour according to different situations and individuals. You should have demonstrable experience of resource and project management. You will be aware of current and emerging technologies relevant to the Rail sector. Experience of liaison with clients, co-professionals and design teams. You will have a professional manner and able to work effectively under pressure. Capacity to visit the UK as required for short visits. Qualifications Educated to Bachelor / Master's degree level in a Railways related discipline. Chartered Engineer status of an appropriate engineering body. Seasoned professional with significant experience in design, project management, project delivery or in leadership in a consulting engineering environment. About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
Posted 5 days ago
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