12077 Retention Jobs - Page 45

Position: Key / Premium Relationship Manager Location: Bengaluru/Chennai Job Title: Direct Sales ABOUT RENEWBUY RenewBuy, launched in 2015, has rapidly become the 2nd largest Insure-Tech player in India. Our unique approach of digitizing the consumer journey through Agents has positioned us ahead of traditional and digital players. Offering Motor, Health, and Life Insurance, RenewBuy is on track to be a 2000 Cr annualized business with a dynamic team of 2500+ employees operating in 50+ cities. The company recently raised USD 40 million from Japanese insurance major Dai-ichi Life Holdings Inc. We are seeking to enhance our presence in 1000+ locations across the country and increase the agent base to 2 lac on our platform. CEO - Bala’s interview on CNBC https://www.facebook.com/cnbctv18india/videos/renewbuy-raises-45- million/492891631799242/ WEBSITE: renewbuy.com JOB DESCRIPTION We are seeking an experienced and results-driven Area Sales Manager to lead a team of front-line sales representatives in promoting and selling life insurance policies directly to clients. This is an exceptional opportunity for a sales head to make a significant impact on our organization's growth and success. Role and Responsibilities: Lead, manage, and motivate a team of front-line sales representatives to achieve sales targets and expand our customer base. Develop and implement effective sales strategies, tactics, and action plans to drive business growth. Ensure that sales teams have the necessary tools, training, and support to succeed. Monitor sales performance, provide feedback, and coach team members to improve results. Foster strong relationships with clients to ensure customer satisfaction, retention, and loyalty. Stay up-to-date with industry trends, product knowledge, and regulatory requirements to maintain a competitive edge. Collaborate with other departments, such as marketing and operations, to align sales strategies with business objectives. Analyze sales data and market insights to identify opportunities and optimize sales performance. Candidate Qualifications : Previous sales experience: Proven success in a sales role, preferably in life insurance or a related industry. Experience: A minimum of 1-2 years of experience in managing sales teams. Excellent communication, interpersonal, and presentation skills. Strong sales acumen, negotiation skills, and ability to close deals. Results-driven, with a track record of achieving sales targets and expanding customer bases. Ability to lead, motivate, and develop high-performing sales teams. Strong analytical and problem-solving skills, with the ability to interpret sales data and market insights. Bachelor's degree in a related field, such as business administration, marketing, or finance. We Offer: Competitive salary and benefits package Immense growth opportunities Chance to make a significant impact in the organization Collaborative and dynamic work environment

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Financial Services Unit Aditya Birla Finance Limited Location Poornata Position Number of the job Reports to: Poornata Position Number Poornata Position Title of the job (30 characters max) Area Sales Head Reports to: Poornata Position Title Regional Sales Head/Cluster Sales Head Function Sales Reports to: Function Sales Department Retail LAP - Tier 1 DSA Channel Reports to: Department SME Designation of the Employee Area Sales Head Designation of the Manager Regional Sales Head/Cluster Sales Head Date of writing/updation of JD 20th Nov 2023 1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) To set business objectives for area in line with the Retail LAP Tier 1 business unit objectives of book size, profitability, MIS & portfolio management, team building etc.; to devise business strategies for Area wise achievement of business objectives and to execute the SME business’ distribution strategy by managing Retail DSA Channel Partners. To ensure the end-to-end management of SME transactions with superior product delivery and to monitor the credit quality of new acquisitions 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job Retail LAP - Tier I Parameters Measurement Unit Last Year Current Year (LE) Next Year (Proj) FY 22-23 FY 23-24 FY 24-25 Closing Book Amt In Cr 6,048 7,800 10,700 No. of Customers (Lan) Count 5,300 6,500 9,000 Disbursement Amt In Cr 3,525 4,000 4,500 Locations/Branches Count 40 55 70 Revenue-(NII + Fee Income ) Amt In Cr 272 327 375.0 PBT Amt In Cr 191.6 226.0 255.0 PAT Amt In Cr 143 168 189 CIR % 33.4% 31% 31% ROA % 2.72% 2.55% 2.50% ROE % 18.15% 19.50% 19.00% Insurance –Xsell Net Amt In Cr 15.0 20.0 27.5 Quality/GNPA % 183 165 150 Bounce % % 16.0% 13% 11% Sales + Collection + Support (Head Count) Count 160 225 275 DSA’s & Vendor Count 1,750 2,250 2,500 3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters) Aditya Birla Finance Limited ("ABFL"), a lending subsidiary of Aditya Birla Capital Limited is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in areas of personal finance, SME finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication. ABFL is registered with RBI as a systemically important non-deposit accepting non-banking finance company (“NBFC”) and is amongst the top five largest private diversified NBFCs in India based on AUM. For the FY ended 31st March 2023, ABFL has a book size of Rs. 66,923 Crores, net PAT of Rs 1287 Crores and net worth of 7,784 crores. The Net Interest Margin expanded by 53 bps y-o-y to 7.35% and ROA at 2.47%. ABFL’s long-term credit rating of AAA (Stable) has been reaffirmed by ICRA in February 2023. ABFL also has a long-term credit rating of AAA (Stable) by India Ratings, Perpetual debt credit rating of AA+ (Stable) by ICRA and AA+ (Stable) by India Ratings (Stable) and short-term credit rating of A1+ by ICRA & India Ratings. SME caters to the varied needs of a diverse set of customers across retail, HNI, ultra HNI, Micro, Small & Medium enterprises. It encompasses a wide variety of financing solutions for clients, ranging Loan against property, to more complex Lease Rental discounting, Commercial Purchase and Construction Finance lending. Financing solutions are provided to Self-Employed [professionals/ non-professionals] against a wide array of lending programs, each of which aims to estimate the client’s repayment capability accurately before the company to take an exposure. The lending program requires assessing clients on various dimensions, including income, repayment behavior, stability of income/ residence, profile, collateral [valuation, marketability], ownership structure of business and the property and many others. Loan approvals entail a good mix of profile checks, balance sheet lending and collateral assessment. An in-depth understanding of the customer’s business model, Cash flows, customers & suppliers, success factors and dependencies needs to be considered given these are long term exposures [ranging upto 15 years]. The financials are assessed to understand the repayment capability in the near and long term. Collateral assessment is another complex part of the underwriting process involving checking the structural stability, marketability, valuation, regulatory / local body compliance and legal veracity – all to ensure the property can be liquidated to repay the loan if required in case of customer default. Lending is often structured to meet the client needs by deriving comfort through the hard collateral [can be a ready or under-construction property / project] and cash flows [in form of rentals, or project cash-flows – both against sold/ unsold receivables]. For the FY ended 31st March 2023, SME is significant contributor to ABFL’s Portfolio ( 35% of ABFL Book Size ) with a closing book of 23,133 crs SME has been delivering all-time high PBT of almost 563.3 crs and has posted 3.04% of ROA for FY23 SME has moved into segmented strategy model with further focus on client types considering their different complexities and expectations In Retail LAP – Tier 1 Business, robust & tiered distribution network has been put in place to expand retail footprint of SME Business to More than 75 locations across pan India with key intent to add to the Topline numbers and create a sizeable and profitable at the same time quality Portfolio. To bring in more focus on distribution and channel engagement we propose the following structure wherein Tier 1 is divided into 2 verticals: 1. Alternate Channel Business which will source from Corporate channels and 2. Retail Channel which will source from Non-Corporate channels For the FY ended 31st March 2023, Tier I has been significant contributor to SME Portfolio ( 26% of SME Book Size ) with a closing book of 6,048 crs Tier I had also delivering all-time high PBT of almost 192 crs and has posted 2.7% of ROA for FY23. Being one of the most preferred asset classes in the lending business today, this business continues to present challenge of competing with all FI’s / Banks in a highly price sensitive target segment. Key Challenges: Retail LAP – Tier I as a business faces a lot of competition from Banks, other NBFCs and Fintechs which has been intense, dynamic and ever changing considering the entry of new players in the market. Managing factors like technological advancements, changing regulations, and evolving consumer behavior Strongly imbibe the ethical way of business & drive Aditya Birla Group’s Vision & values to each and every one in the team. Develop robust processes across Credit, operations, Collections & legal. Manage profit & loss, manage portfolio, customer, customer portfolio, customer life-cycle to maintain a clean Book growth and hygiene. Spearhead & launch many campaigns to drive the business in respect to Distribution, support functions & keep the spirit & morale high for the team while imbibing the ethical way of business & drive Aditya Birla Group’s Vision & values to each and every one in the team. Manage and Monitor employee productivity and foster employee development To ensure manpower is in place to execute the desired business plan. Setting up robust, comprehensive and scalable Governance frameworks for identifying and managing risk. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Deliver Sales growth at the location and expand the customer base Identify business growth opportunities across the location, build direct/Retail DSAs channel/ new client acquisition strategies and tap growth opportunities to achieve area targets Augment the business volumes of SME lending in the location, manage client databases and tap them through Relationship Managers. Drive relationships with key clients, faster TAT and cross selling initiatives in order to increase the client base of the Area. Monitor lead generation & RM sales productivity metrics to drive a high-performance sales culture across the areas. Analyze product positioning and competition across the locations and develop the distribution network Scan the location market and its competitive offerings on a periodic basis, report on emerging trends and business opportunities for the SME segment to the head office Engage with retail DSA channel partners and develop a touch point management system for faster customer connectivity Conduct engagement programs and sales trainings to develop channel partners Monitor SLAs, sales efficiencies and RoIe of channels Effectively deploy schemes and prioritize sales of high revenue products and structures Drive high levels of customer satisfaction across the location through relationship managers Monitor client servicing metrics, develop relationship marketing programs and motivate RMs and channel partners to display highest levels of client servicing standards Encourage the implementation of improved processes and best practices in order to enhance operational productivity Engage with key customers on a periodic to build stronger relationships, thereby contributing to faster growth Monitor customer issues and complaints and drive necessary action to address the same Analyze and communicate information for better risk management and operational effectiveness to the management team Support the risk and review process by supervising the preparation of loan proposals and documentations to ensure controlled operations for the locations Liaise with the customers and the Risk team to provide regular information required for monitoring the creditworthiness of the proposals Prepare periodic MIS reports for profits, NPAs, new clients & report on a periodic manner to Cluster Area/Regional Heads. Team Management & Development Guide and develop RMs to facilitate better customer acquisition, retention and support, and helping them to achieve superior performance standards Nominate teams for product, behavioral and negotiation trainings and work for self development initiatives 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) Relationship Manager - To effectively contribute towards building the SME line of business and loan book by marketing/ selling all products (LAP/LRD) and solutions to potential and existing customers at targeted yields and fee through a strong distribution network, identified and empaneled able retail DSA Channel partners through knowledge sharing and capability building. Leverage an understanding of local markets and preferences and facilitate structuring of loans in accordance, while ensuring all necessary due diligence is conducted to prevent fraudulent loans and ensure all sales processes are carried out in keeping with internal and regulatory guidelines. 6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type (Max 80 Characters) Frequency Nature (Max 1325 Characters) Internal Cluster Head Relationship Managers HO HR dept Risk dept Operations dept Weekly Daily Weekly Need based Fortnightly Weekly Region business MIS, review on new market development Reviewing new leads generated & new clients developed MIS Region recruitments, performance reviews Providing market intelligence, MIS on deviations in client accounts Client servicing issues External Existing and Prospective clients Retail DSA Channel partners Daily Daily/ weekly CRM & understanding the need of new products Product and business development initiatives 7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position. SIGN OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record. Job Holder Reports to – Manager Name Signature (needed for the hard copy) Minimum Experience Level 5 - 15 years Job Qualifications Under Graduate

Job Description for Admissions Executive Chess Gaja, founded by GrandMaster Priyadharshan Kannappan, is a global online chess academy with students from 30+ countries. We are looking for a detail-oriented and proactive individual to join our team as an Admissions Executive . This is a hybrid role, and we prefer candidates in and around Madurai. This is a full-time position designed for individuals with 2+ years of experience in admissions, customer service, or sales roles. You’ll play a critical role in managing and converting leads, owning the admissions pipeline, and ensuring a seamless experience for both prospective and enrolled students. Note: If you do not have the required experience for this role, you may still apply. We may consider your application for the Admissions Assistant position, which has a lower payscale and is designed for entry-level candidates. Shift Details Work Timing: 2PM to 11 PM (During the probation period, you will follow our regular 9 AM to 6 PM schedule.) Work Days: Monday to Saturday (Sunday is the weekly off) Work Location: Hybrid (Preferably candidates in and around Madurai) Probation Period: 3 months (regular working hours during this time) Job Type: Full-time Salary Range: ₹18,500 to ₹20,000 (Includes a yearly retention bonus as part of the compensation) What We Are Looking For Self-driven individuals with a passion for education and student success Strong communication and interpersonal skills A proactive mindset with a sense of ownership in handling leads Goal-oriented and comfortable working in a semi-sales environment Excellent organizational skills and attention to detail Confidence in using tech tools and a willingness to learn new platforms Good written and spoken English and Tamil communication skills Basic understanding of customer service principles Basic knowledge of chess is a plus (not mandatory) Key Responsibilities Serve as the first point of contact for prospective students via phone, chat & email, providing accurate and timely information about our programs Guide prospective students through the complete admissions/enrollment process, including understanding their needs and recommending the right learning path Conduct follow-up communication with leads to clarify doubts and encourage enrollment Own and manage the admissions pipeline, ensuring timely actions and updates Coordinate and schedule demo sessions, calls, or assessments for prospective students Maintain accurate records of all prospective student interactions and application statuses in our CRM system Assist with onboarding of new students to ensure a smooth transition into the academy Act as a support contact for current students, addressing inquiries and resolving minor issues related to programs, policies, and schedules Collaborate with internal teams such as coaching and operations to provide a seamless student experience Maintain and update student records while ensuring data confidentiality Support continuous improvement by identifying gaps in the admissions and student communication process You Have Strong organizational and time management skills Ability to multitask Fast and accurate typing skills Excellent verbal and written communication skills in English Confidence in using tools like Google Suite (Sheets, Docs), and other communication platforms Basic familiarity with AI tools like ChatGPT is a plus Discipline to work independently in a remote setup A proactive mindset and willingness to take initiative Comfort with tech and eagerness to learn new platforms We Can Train You On: Internal workflows and student management systems AI tools and software CRM software and other relevant platforms Admissions processes, student support procedures, and academy policies Effective communication and relationship-building techniques The academy's programs, services, and educational philosophy If you’re ready to grow your career in a mission-driven organization that values education, performance, and student success, we’d love to hear from you! Job Types: Full-time, Permanent Pay: ₹18,500.00 - ₹20,000.00 per month Benefits: Paid sick time Work from home Schedule: Evening shift Morning shift Weekend availability Application Question(s): Can you bring your own device? (Laptop and Mobile Phone) Do you have or have the ability to get Internet connection with an upload and download speed above 50Mbps? Do you currently live in Madurai, and are you able to visit our registered office in the city whenever required (for meetings, training, or coordination)? This is a hybrid role, and occasional in-person presence at our Madurai office is expected. The shift timing is expected to start at 2PM - 11PM from Monday to Saturday (Sunday is weekly day off), Is that fine with you? Education: Bachelor's (Required) Work Location: Remote Expected Start Date: 01/07/2025

As an Embedded Engr I here at Honeywell, you will be responsible for contributing to the design, development, and testing of embedded software solutions. You will work closely with a team of talented engineers to create innovative products that meet the highest standards of quality and performance. In this role, you will impact the development of cutting-edge embedded systems that power a variety of applications across different industries. Your contributions will help ensure the successful delivery of projects that push the boundaries of technology and innovation. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Secondary Responsibilities Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

As an Embedded Engr I here at Honeywell, you will be responsible for contributing to the design, development, and testing of embedded software solutions. You will work closely with a team of talented engineers to create innovative products that meet the highest standards of quality and performance. In this role, you will impact the development of cutting-edge embedded systems that power a variety of applications across different industries. Your contributions will help ensure the successful delivery of projects that push the boundaries of technology and innovation. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

Job Title: Sales Executive Department: Sales Location: Ahmedabad / Surat Reporting to: Sales Manager Experience: 2 Years in filed sales in Bulk and corporate sales in B2B Travel: Required (On field Sales Role) Prefer Immediate Joiners Budget – INR 3 to 4.5 Lakhs Per Annum plus Incentives. Based on Skills and Expertise. Job Description: We are a growing organic waste management company, committed to sustainable waste management through the collection, processing into compost and bio manure. We are looking for a dynamic Sales Executive with 2 years B2B sales experience, a passion for sustainability and a desire to make a difference. This role requires hands-on sales experience with Industry, PSU, Municipal Corporation, GIDC, IT parks, residential society, commercial complex, mall, office, restaurant, hotel, etc. You will work closely with the Manager, gaining on-the-job training to achieve sales targets and expand the business. Key Responsibilities: 1. On field Sales & Client Acquisition: ➢ Identify and approach the potential clients e.g., corporate clients, government tenders, PSU, commercial, retail client and on-field customer interaction to understand their need and offer waste management solutions. ➢ Build relationship with the potential clients, influencer, municipalities, authorities, etc. ➢ Travel extensively to meet the prospects for presentation, site survey, proposal, negotiation, follow-ups, etc. 2. Managing Government Tender Processes: ➢ Identify government tenders relevant to our business activities. ➢ Collaborate to prepare documentation fortender applications. ➢ Follow up with government officials for tender results and post-tender processes. 3. Sales Negotiations & Client Management: ➢ Negotiate contracts and service terms with the prospects and renewal clients. ➢ Maintain long-term relationships with customers to ensure retention and references. 4. Target Achievement & Reporting: ➢ Gather, nurture and grow the database on continuous basis. ➢ Meet monthly and quarterly sales targets given by the Company. ➢ Maintain daily reports of customer meetings, leads and sales in CRM and sales reports. ➢ Report progress to the Manager, highlighting achievements and support requirements. 5. Collaboration with Internal Teams: ➢ Coordinate with Operations teamsto ensure smooth waste collection and processing. ➢ Work closely with the marketing team to improve salesstrategies and promotional activities. 6. Learning and Development: ➢ Attend trainings organized by the company to enhance knowledge and improve sales processes. ➢ Stay updated with industry trends, market dynamics and opportunities in waste management Key Competencies: ➢ Strong interpersonalskills and client-oriented mindset. ➢ Proactive and goal driven, with a sense of accountability. ➢ Ability to work independently and manage time effectively. ➢ Problem-solving skills to handle customer concerns and ensure service delivery What We Offer: ➢ Training & Development: Hands-on training to develop your knowledge and skills. ➢ Growth Opportunities: Chance to grow with the startup organization like us. ➢ Salary &Incentives: Defined Compensation structure with performance-based incentives. ➢ Travel Reimbursement: Expenses covered for official travel, local and upcountry Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: B2B sales: 2 years (Required) Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

We are USA based company and seeking a proactive and detail-oriented Customer Care Executive, often referred to as a Customer Service Representative or Customer Support Executive, plays a crucial role in ensuring customer satisfaction and loyalty. The specific duties can vary slightly depending on the industry and company, but generally involve being the primary point of contact for customers. Job Title: Customer Care Executive Location: Ahmedabad, Gujarat Job Type: Full-time Job Summary: The Customer Care Executive is responsible for providing exceptional service and support to our customers, ensuring their inquiries and concerns are addressed efficiently and effectively. This role serves as the first point of contact for customers, building positive relationships and contributing to overall customer retention and brand loyalty. Key Responsibilities: Customer Interaction: Handle a high volume of customer inquiries via various channels, including phone, email, live chat, and social media, in a professional and empathetic manner. Provide accurate, complete, and up-to-date information regarding products, services, policies, and procedures. Actively listen to customer concerns, identify root causes of issues, and provide appropriate solutions and guidance. De-escalate challenging situations with patience and professionalism, turning negative experiences into positive ones. Issue Resolution: Troubleshoot product/service issues, guiding customers through step-by-step solutions or escalating complex problems to the appropriate internal teams (e.g., technical support, sales, product development) for resolution. Take ownership of customer issues from initial contact through to resolution, ensuring timely follow-up. Process orders, returns, exchanges, billing inquiries, and other transactions accurately and efficiently. Documentation and Reporting: Maintain detailed and accurate records of all customer interactions, inquiries, and resolutions in the Customer Relationship Management (CRM) system. Identify recurring customer issues and provide feedback to management and relevant departments to improve products, services, and processes. Contribute to the company's knowledge base by documenting solutions to common problems. Product Knowledge & Continuous Improvement: Develop and maintain an in-depth understanding of all company products, services, and policies. Stay updated on industry trends and best practices in customer service. Actively participate in training and development programs to enhance skills and knowledge. Team Collaboration: Collaborate effectively with cross-functional teams to ensure seamless customer experience and issue resolution. Contribute to a positive and supportive team environment. Qualifications: High School Diploma or equivalent required; Associate's or Bachelor's degree in a related field (e.g., Business Administration, Communications) preferred. 4 years of experience in a customer service or customer support role, preferably in a fast-paced environment. Proficiency in using CRM software (e.g., Salesforce, Zendesk, Zoho) and other communication tools (e.g., phone systems, live chat software, email platforms). Excellent verbal and written communication skills with a clear, concise, and professional demeanor. Strong active listening skills and the ability to empathize with customers. Proven problem-solving abilities and critical thinking skills. Exceptional interpersonal skills and a customer-centric approach. Ability to multitask, prioritize, and manage time effectively in a dynamic environment. Patience, resilience, and a positive attitude, even when dealing with difficult customers. Ability to work independently and as part of a team. Physical Requirements (if applicable, for in-office roles): Ability to sit for extended periods. Ability to use a computer and phone system for extended periods. What We Offer: Opportunity to lead and optimize critical international logistics operations. Exposure to diverse global markets and supply chain challenges. Competitive salary package. Professional growth and development opportunities. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Night shift Application Question(s): What is your Current monthly CTC? Work Location: In person

Live your best work-life WE OFFER A GREAT WORK ENVIRONMENT WITH UNLIMITED GROWTH OPPORTUNITIES AND REWARDS! 5 Days Working Per Week Competitive Salary Training & Development Performance Bonus Flexible Environment Celebrations & Events We are inviting self-driven and passionate young minds to join our team Send your resume to career@innovativeglance.com Business Development Executive Minimum Experience 2+ Years Workplace type On-site The ideal role of working with a team of Business Developers to help generate business for the company via various channels utilizing your strengths on the direction. Role & Responsibilities: Generate business through client relationship management. Cold calling, Email marketing and co-ordination with clients and constant communication shall be major duties in the job. Explore new channels of sales and formulate and implement strategies to penetrate the new market. Responsibilities include lead generation, lead nurturing, client retention and end-to-end client communication Aggressively chase targets and meet deadlines and should have good presentation skills Expertise in digital marketing would serve as an added advantage Personal Specification & Qualifications: Should have very good English communication skill Should be persistent & persuasive in approach and capable of making decisions Demonstrated ability to independently build a sales pipeline of outbound leads, pursue and close

Department : Academic / Administration Reports To : Managing Committee Location : Rajkot Job Summary: The Principal is responsible for providing visionary leadership to the school, ensuring high-quality education delivery, managing staff and students, and maintaining an inclusive, safe, and conducive learning environment. The role requires strategic planning, academic excellence, operational oversight, and fostering strong relationships with all stakeholders, including students, parents, teachers, and the community. Key Responsibilities: Leadership and Vision : Develop and implement the school’s mission, vision, and strategic objectives. Inspire and lead the academic and administrative teams toward achieving excellence. Foster a culture of continuous improvement, innovation, and professional growth. Academic Excellence : Ensure high standards of teaching and learning in alignment with the curriculum framework (e.g., CBSE, ICSE, IB, State Board). Monitor and evaluate the academic performance of students and faculty. Develop and implement policies for curriculum enhancement and extracurricular activities. Staff Management : Recruit, train, and retain qualified and motivated teaching and non-teaching staff. Conduct regular performance appraisals and provide feedback for staff development. Organize professional development programs and workshops for the team. Student Management : Promote a safe, disciplined, and inclusive environment for students. Oversee the implementation of co-curricular and extracurricular activities to ensure holistic development. Address student issues, including academic, behavioral, and emotional concerns. Parent and Community Engagement : Foster positive relationships with parents and regularly communicate student progress and school initiatives. Organize parent-teacher meetings and community engagement programs. Act as a representative of the school in the local and broader community. Administration and Operations : Oversee the day-to-day administration of the school, including budgeting, scheduling, and resource allocation. Ensure compliance with educational regulations, accreditation requirements, and school policies. Manage infrastructure, technology, and other resources to support academic and operational excellence. Financial Management : Develop and manage the school’s budget efficiently, ensuring financial sustainability. Monitor expenditures and ensure proper allocation of funds for academic and operational needs. Explore opportunities for fundraising and external partnerships. Compliance and Governance : Ensure adherence to government and board policies, legal requirements, and safety standards. Maintain accurate records and documentation for audits and inspections. Prepare reports and presentations for the school board or management committee. Required Skills and Qualifications: Educational Qualifications : Master’s Degree in Education or related field (Ph.D. preferred). B.Ed. or equivalent teaching qualification is mandatory. Experience : Minimum 10 years of teaching experience, with at least 3–5 years in a leadership or administrative role. Skills : Strong leadership, decision-making, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Expertise in academic planning, curriculum development, and staff management. Knowledge of educational regulations, policies, and compliance requirements. Proficiency in using technology for administration and teaching. Key Performance Indicators (KPIs): Student academic performance and well-being. Staff retention, training, and professional development. Parent satisfaction and community engagement. Operational efficiency and budget management. Compliance with educational standards and safety regulations. Speak with the employer Sukruti Rathod +91 6354821313 Arvindbhai Maniar Jan Kalyan Trust 14 Panchnath Plot Rajkot-Gujarat Job Type: Full-time Pay: ₹40,000.00 - ₹85,000.00 per month Schedule: Day shift Work Location: In person

About Us: S&S Brokerage Inc. is a dynamic and rapidly growing logistics and transportation company, based in the USA. We are committed to providing tailored, reliable, and efficient freight solutions across the United States. As we continue to expand, we are looking for a passionate and results-driven Sales Executive to help grow our business in the competitive logistics sector. Position Overview: We are hiring for Business Development Executive who will work in the Night Shift (6:30 PM to 3:30 AM IST) . This role is ideal for individuals who are comfortable with US shift timings and are eager to contribute to the growth of our logistics services. You will be responsible for generating new business, maintaining client relationships, and driving sales growth. Roles and Responsibilities: Freight Req.: Generate new business by doing market research, making proactive cold calls to prospective clients across the USA. Sales & Solutions: Sell our logistics services to meet the unique transportation needs and requirements of customers. Account Management: Manage shipment closures, track payments, handle overdue accounts, and ensure timely follow-ups. Customer Retention & Growth: Add new business while fostering long-term relationships with existing customers to ensure satisfaction and loyalty. Coordination & Communication: Act as the single point of contact. Communication & Coordination: Act as a single point of contact for your accounts, ensuring seamless communication and execution. Desired Candidate Profile Education: Graduate in any discipline (Bachelors degree mandatory). Experience: 13 years in international sales or business development, preferably in logistics or transportation targeting the US market. Skills Required: Excellent verbal and written communication skills. Strong interpersonal and client management abilities. Proven sales performance in international markets. High energy, self-motivated, and result-oriented mindset. Ability to thrive in a fast-paced and target-driven environment. Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹600,000.00 per year Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Work Location: In person

Job Overview: We are looking for an experienced and dynamic US Non-IT Recruiter to join our growing talent acquisition team. The ideal candidate will have at least 3 years of experience in recruiting for non-IT roles across various industries in the United States. You will be responsible for sourcing, screening, and hiring top talent for a variety of non-technical positions, collaborating closely with hiring managers to ensure recruitment goals are met efficiently. Key Responsibilities:1. Recruitment & Sourcing: Manage end-to-end recruitment for non-IT positions, including administrative, operations, marketing, finance, HR, sales, and customer support roles. Leverage various recruiting channels (job boards, LinkedIn, social media, employee referrals, etc.) to build a strong candidate pipeline. Screen resumes, conduct initial phone interviews, and assess candidates' skills, experience, and cultural fit. Build and maintain relationships with both active and passive candidates to ensure a continuous talent pool. 2. Candidate Engagement: Provide a high-touch candidate experience, maintaining regular communication throughout the hiring process. Conduct pre-screening interviews, discuss job requirements, and assess candidates’ interest in opportunities. Act as a trusted advisor to candidates, offering guidance and managing expectations during the recruitment process. 3. Job Postings & Advertising: Write compelling job descriptions and post them on various job boards, internal portals, and other sourcing platforms. Manage job postings and keep them updated to attract qualified candidates. Ensure alignment between hiring managers’ needs and job descriptions. 4. Collaboration with Hiring Managers: Collaborate closely with hiring managers to understand the roles' requirements, expectations, and desired skill sets. Provide regular updates on recruitment status, challenges, and market trends. Guide hiring managers in interview processes and offer decisions to ensure the right talent is selected. 5. Candidate Evaluation: Use behavioral and situational interview techniques to assess candidates effectively. Evaluate candidates’ qualifications, background, and fit for the company culture. Prepare shortlists for hiring managers, offering in-depth insights into each candidate's strengths and potential. 6. Market Research: Stay up to date with current recruiting trends, salary benchmarks, and industry standards. Conduct market research to understand competitive hiring strategies and optimize recruiting processes. 7. Reporting & Documentation: Maintain accurate records of all recruitment activities, including interviews, offers, and feedback. Generate and share recruitment metrics and reports to track the performance of the hiring process and to identify areas for improvement. 8. Diversity & Inclusion: Ensure the recruitment process is inclusive, diverse, and equitable. Champion diversity and inclusion initiatives, promoting equal opportunities for all candidates. 9. Onboarding & Post-Hire Engagement: Coordinate with HR and hiring managers to facilitate smooth onboarding processes for new hires. Provide ongoing support to new employees during their initial period, ensuring successful integration into the team. 10. Quality Submission Criteria (Key Performance Indicators): Candidate Fit: Ensure that all submitted candidates meet at least 90% of the role’s core job requirements. This includes relevant skills, qualifications, and experience as per the job description. Quality of Resumes: Only submit resumes that are complete, clear, and professionally formatted, highlighting the most relevant and impressive experiences. Avoid submitting candidates with incomplete work histories or unexplained gaps unless addressed in the interview. Screening Criteria Compliance: Before submitting candidates, ensure they pass the internal screening process, which includes phone interviews, qualification validation, and cultural fit assessments. Only candidates who align with the company's values and job-specific needs should be submitted. Interview Feedback Quality: Provide detailed feedback after each interview, ensuring that hiring managers receive comprehensive insights about each candidate’s strengths, weaknesses, and potential cultural fit. Submission Timeliness: Ensure that shortlisted candidates are submitted within the agreed-upon time frame, typically within 48 hours after a role has been posted, to maintain a competitive edge. Offer Acceptance Rate: Maintain a high offer acceptance rate (aiming for at least 85%), indicating that submitted candidates are aligned with compensation expectations and have been properly vetted. Candidate Experience: Ensure candidates have a positive experience throughout the recruitment process. Monitor and maintain candidate satisfaction levels through surveys or informal feedback to ensure no issues arise that could cause candidate drop-offs. Interview-to-Hire Ratio: Track the ratio of interviews to hires and aim to submit candidates who have a high likelihood of converting into hires. Ideally, the interview-to-hire ratio should remain as efficient as possible without sacrificing quality. Retention Metrics: After placement, follow up with new hires and managers to ensure quality hires stay in the role for a minimum of 6 months. If turnover rates exceed expectations, review the quality of submissions to adjust the sourcing strategy. Required Skills & Qualifications: Minimum of 3 years of experience in recruiting for non-IT roles, preferably in the US market. Proven track record of successfully managing end-to-end recruitment processes for non-technical positions. Strong knowledge of sourcing techniques, including Boolean search, LinkedIn Recruiter, job boards (Indeed, Glassdoor, etc.), and social media. Excellent interviewing, communication, and interpersonal skills. Ability to manage multiple requisitions in a fast-paced environment and prioritize tasks effectively. Familiarity with applicant tracking systems (ATS) and recruitment tools (e.g., Bullhorn, JobDiva, Workday, or similar). Strong negotiation skills and experience managing the offer process. Detail-oriented with excellent organizational skills and the ability to multitask. Solid understanding of the US labor market, including compensation trends, job descriptions, and recruiting practices. Ability to adapt and work with diverse teams, creating effective working relationships with internal and external stakeholders. Bachelor's degree in Human Resources, Business Administration, or related field (preferred). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Monday to Friday Night shift US shift Weekend availability Supplemental Pay: Commission pay Performance bonus Application Question(s): How many years of US NON- IT recruitment process experience you have ? what is your current/last drawn CTC? This is an ONSITE/WORK FROM OFFICE position, are you willing to work from Vadodara, Gujarat head quarter ? Location: Baroda, Gujarat (Required) Work Location: In person

CUSTOMER SERVICE REPRESENTATIVE (US CLIENTS) Profile: Customer Service Representative Job Type: Full-time Location: Chhani, Vadodara, Gujarat Working hours: 10 hours Including (1HR Lunch Break) Working Days: Mon - fri (Sat - Sun weekoff) Training Duration: 2 weeks Responsibilities: l The role of a Customer Service Representative (CSR) will be to work as a mediator between our US customers and in-house graphic designers. l Our customers will explain you about their requirements regarding Graphic Designs , you have to understand their requirements and explain to our In-house Graphic Designers. l Sometimes you’ll have to do order entries and make outbound call for retention purpose to ensure that customer are happy with their communications and artwork delivered. Requirements: l Any graduate/undergraduate can apply. l Excellent in Written and Verbal English communication skills Perks and Benefits: l Fixed Incentives l Quick Promotions l Friendly Environment l Career Growth l Health Insurance Festivals & Birthday Celebra Job Type: Full-time Pay: From ₹21,500.00 per month Benefits: Health insurance Provident Fund Schedule: Monday to Friday Night shift US shift Language: English (Preferred) Work Location: In person

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank�s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank�s customer engagement strategy across products and services. About the Role: The Branch Operations Head (BOH) manages the customer sales officers and tellers of a branch and ensures efficient daily operations of the branch along with implementing strategies to increase productivity and performance levels in order to achieve the branch’s financial targets. The BOH is also responsible for ensuring compliance with the rules, regulations and policies governing the bank Key Responsibilities Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers and Customer Service Officers. Ensure all customer complaints and issues are resolved maintaining high service standards Establish and strengthen all key customer relationships to generate sustained business Ensure growth in account balances and achievement of aggregate cross sell points target Ensure maintenance of cash balance as per Cash Retention Limit Control and monitor leakage of income, office accounts and anti-money laundering s Ensure compliance with banking rules, regulations and procedures, review vault register and overdue management Review branch operations reports and track exceptional transactions. Handle internal and external audit processes and attend audit queries immediately Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bank Qualifications: Optimal qualification for success on the job is: Graduation / Post-Graduation (MBA-Marketing preferred) from a recognized institute NCFM and AMFI Certifications Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

- Direct client management experience with NHS trusts, private hospitals, or care homes - Proven 360 recruitment background (temp or perm healthcare desks) - Strong sales, account growth, and client retention skills - Confident communication and relationship-building with senior stakeholders - Good understanding of healthcare compliance and fast-paced staffing environments - Target-driven, proactive, and highly organised Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹65,000.00 per month Benefits: Paid sick time Paid time off Schedule: UK shift Work Location: In person

AV-292376 SURAT,Gujarāt,India Vollzeit Unbefristet 40 eCommerce Solutions Blue Dart Express Limited Job Title: Executive - Operation Function: Operation RCS Grade: N Reporting To: AM - Operation Location: SUH, Surat About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Purpose Responsible for all inbound and outbound operations at the Service Centre and ensuring timely, accurate and profitable delivery. Key Responsibilities :- Operational Follow-up with airline for timely upliftment & delivery of load (e.g. Flight timely departures and arrivals load offloading schedule working time, solve daily operational issues, follow up through on Airline site,) Manage inventory for load movement delivery and associated paperwork. Proactive, punctuality, discipline, time management and leadership Support hiring of new staff. Reviewing the performance of the hub. Monitoring all hub operation work inbound and out bound operation. Interaction with Vehicle vendor / airlines to solve their issues. Tracking of Vehicle & flight to maintain TAT. Handling First & Last mile operation to ensure to meet up to SQ. Developed and implemented the strategies to ensure operation efficiency and effectiveness. Monitored performance of staff against agreed target areas for improvement and provided constructive feedback. People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers. Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline. Ensure that the Service Centre is adequately staffed as per the manpower requirements. Ensure high level of employee engagement and retention of key performers.

ROLE & RESPONSIBILITIES: CENTER MANAGER - SURAT Duties will be varied and will include but are not limited to: ü To ensure that the clinic meets/exceeds the sales targets provided to it. ü To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards. ü To Maintained Fixed Assets registers and take care of the fixed assets in the clinic. ü Train, Guide, retained and motivate the clinic teams to perform better. ü To be responsible to send HR related things to HR department like Attendance, New joinee, left etc. ü To be responsible for Ensuring Standardization of Clinics as per SOP. ü To be responsible for Product Explanation / Consultations / Counseling & Closing. ü To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling. ü To be responsible for retention and daily appreciation of staff. ü Evaluate employee performance and develop individual development plans. ü Quarterly KRA of existing staff and monthly KRA of new staff. ü To be responsible for assisting training staffs. ü To be responsible for implementing at clinic any new policy / SOP. ü To be responsible to take reference, Review & Feedback from patient. ü To be responsible for Handling Customer Complaints & Queries. ü Reporting to Management / ASM / RSM / NATIONAL HEAD about Performance of clinic/ MIS/ Reports. ü To be responsible for ensuring grooming standards as per the company are met. ü Should take up Hair Treatments as and when required / instructed in case of exigency and emergency requirement. ü Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt. ü To maintained stock and Clinic cash & Petty Cash. ü Do billing in ERP as and when required. ü To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same. SKILLS: ü Humility, Being Polite and empathetic towards Staff & Patients. ü Being Approachable & Friendly. ü Active Listening. ü Pleasant and Confident. ü Persuasion Skills. ü Excellent Communication Skills. ü Excellent Presentable Skills. ü Excellent Team Management Skills ü Patience & Assertiveness. ü Good Computer Knowledge. ü Multitasking across various roles in the clinic to ensure prompt Patient Service. ü Good People Management Skills. Time- 10am to 7pm Work From Office Work days: Six days working (one off on a weekday) Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Clinical counseling: 4 years (Preferred) Location: Adajan, Surat, Gujarat (Required) Work Location: In person

Job Position Position: HR Executive Location: East Delhi Industry: Electrical | Sector: Wiring Harness Type: Full-Time | Experience Level: Freshers Welcome Salary: ₹15,000/month Benefits: ESI, PF About the Role: We are looking for a driven and ambitious HR Executive to join our growing team in the electrical industry, specializing in standard HR functions and administration. This is a long-term opportunity for individuals with a strong sense of purpose, eager to grow their career in Human Resources. As an HR Executive, you will be an integral part of our administration and employee engagement process. From resolving and managing worker disputes to assisting in daily HR operations, you will play a key role in shaping our workforce and culture. Key Responsibilities: Assist in end-to-end conflict resolution and process management. Maintain HR records and documentation in accordance with company policies. Manage and audit the department KRAs and KPIs . Ensure compliance with statutory regulations such as ESI and PF. Contribute to improving employee engagement and retention initiatives. Participate in HR process improvement activities and audits. What We’re Looking For: Degree in Human Resources or a related field. Freshers with a vision and goal-oriented mindset are encouraged to apply. Strong learning attitude and willingness to take initiative. Excellent communication and interpersonal skills. Familiarity with professional platforms like LinkedIn. Why Join Us? You’ll be part of a dynamic and growing company with a focus on operational excellence. With structured work hours, compliance benefits (ESI, PF), and a clear path for growth, this is an ideal launchpad for any aspiring HR professional based in Delhi. Show more Show less

A Business Development Executive oversees a sales team by offering guidance, training, and mentorship; establishing sales quotas and objectives; formulating sales strategies; analyzing data; allocating sales territories; and developing their team. Role & Responsibilities Accountable for generating revenue within the Sales Channel. Tasked with achieving the Business Objectives of the Sales Team for the Branch while meeting Value, Volume, and Channel Productivity targets. Responsible for leading a substantial Sales Channel that includes Team Leaders and Sales Executives, while ensuring the Recruitment, Training, Retention, and Mentoring of Sales teams. Experience in managing a large team is essential. Preferred Candidate Profile A Bachelor's Degree in any discipline. A minimum of 2 years of proven work experience in sales and marketing across any field. Strong conflict-resolution and problem-solving abilities are required. Experience in the BFSI industry is an advantage. For further information: Krushi Patel, HR Team Phone/WhatsApp: +91 90812 70223 Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Weekend availability Weekend only Supplemental Pay: Commission pay Performance bonus Shift allowance Yearly bonus Education: Bachelor's (Required) Experience: Field sales: 2 years (Required) License/Certification: Driving Licence (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Expectations/ Requirements: Ideating / executing initiatives for Personal Loans disbursals and servicing on the Paytm App Lender management / engagement for Product / Policy / Program construct / Commercials / Compliance etc. Drive journey solutioning Integration with the Lender and Paytm Product teams Drive customer acquisition / retention / topups / renewal for Personal Loans digitally on the Paytm App End to end funnel management Work closely with Product to drive funnel conversions, monitor drop offs and to suggest data backed features that can enrich user experience Expertise in decoding user behaviour and defining journeys based on that to upscale digital penetration of the business Plan with Internal and external ecosystems stakeholders for minimum downtimes Leverage the capabilities of the digital marketing team, act as an influencer and a bridge between partners and Paytm Competitor assessments and keep close tabs on industry trends to ensure own product upgrades in sync with the latest happenings in the marketplace Skills Required Experience in the Lending Space / NBFC / Banking Sector in retail / digital Digital Lending background Excellent expertise in quantitative and qualitative data analysis Should have an interest in Digital Lending trends and best practices and abreast with time Self-reliant, problem solver, result oriented individual. Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology. l Improve the average revenue per use by increasing the cross-sell opportunities. l A solid 360 feedbacks from your peer teams on your support of their goals. l Respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Develop new business opportunities through effective marketing strategies and relationship building with potential clients. Manage existing client relationships to ensure retention and growth of mall leases. Analyze market trends and competitor activity to inform leasing decisions. Identify and pursue new tenant acquisition opportunities for the mall, leveraging strong communication skills to negotiate deals. Excellent Expertise in Retail Leasing to cater National / International brands. Leasing out floors of mall to retail outlets. Liaison with brokers/broking firms/property dealers. Overseeing Mall Operations, mall Marketing, ATC/BTLs related to leasing. Plan, Develop & Execute Retail Leasing Strategy. Coordination & tie-up with Brands/Fit out Team/Consultants. Marketing penetration & Intelligence. Well versed with zoning Plans. Build strong network of Brands/Consultants and co-ordination with them. Organizing Technical due diligence and ensuring all the clients queries are satisfied. Organizing Legal Due Diligence and satisfying the client with the legal documents/ approvals from Govt authorities etc Negotiating on the commercial bid/terms and execution of letter of Intent. Expertise in Legal / Operational aspects of Drafting of lease agreement, LOI & MOUs. Market research in terms of analyzing competitor's pricing, offerings, market sharing so as to give the best to the corporate. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Morning shift Ability to commute/relocate: Ghazibad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do You Have your Own Vehicle ? Education: Bachelor's (Required) Work Location: In person

CXO – End User Support A person having high aspirations and passion to provide Technology support to accomplish their vision in Deloitte. CXO is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with a wide variety of people in a dynamic, fast-paced environment, which provides services in a professional manner, through email, phone, in person (Walk-in Customers). You need to be a highly motivated team player with the skills and ability to manage ambiguity. Work you’ll do Focus on delivering world class customer service to every customer coming to the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required. Follow the direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include Technology support guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in the organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands-on activities are required. The team CXO team is proud to be part of Deloitte’s Information Technology Support Services spread across Hyderabad, Mumbai, Bengaluru, Delhi, Pune, Kolkata and Chennai. This team is responsible for accomplishing various Technology support tasks at the ITS walk-up to deliver world class Technology support. This team takes care of new hire laptop setup, End of Lease activity, PDA support, Printer support & VC support at local offices. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point, Teams), Zoom, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL – Certification Microsoft MCITP – Certification A / N+ Certification a plus Industry certifications such as Dell or HP a plus Basic knowledge of overall network/systems security Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304703

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Operations Responsibilities Manage Day to Day Operations for a Team of 115+ employees, who will be Processing requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them per the Policy Compliance guidelines and take action to apply the appropriate policy with high quality, speed, empathy, and accuracy Responsible for E2E contractual (SLA’s, KPI’s) & internal metrics Ensure smooth & surprise free operations and service delivery Implement SMART OPEX, Training, Quality & Policy frameworks with a strong 3 Tier Governance Drive employee engagement, agent growth, retention with low attrition; timely documented one on one, updated timekeeping system (My time), Compliance Drive Rewards and Recognitions & Appraisals Drive continuous service Improvements, Lean, Six Sigma & Digitization Projects QOQ Qualifications we seek in you Minimum Qualifications/ Skills Well versed with applications like Tableau, Scuba, Aspect and API Calling Should have had 100+ Agents, SME’s reporting in his role Should have excellent team handling and management skills Should understand and have experience in day-to-day contact center operations management Ability to work & communicate with people across the organizational unit Excellent Analytical and Communication (Verbal and written) skills Self-motivated (Intrinsic) and execution-oriented LEAN/Six Sigma – Trained, Tested, and Certified (preferred) Ability to work on multiple tasks and should be flexible to deliver beyond expectations Ability to work on MS-Excel (Pivots, Line Bar, Stack graphs, Pareto’s, Etc.), PowerPoint Presentations. Good interpersonal & Management skills Ability to handle pressure - Timelines and Customer Demands Leads by example with high on Values, Ethics, and Integrity Preferred Qualifications/ Skills Relevant experience as a Senior Operations Leader with experience in a customer service environment (preferably with ITES, Internet, social networking organization) Has experience in the Internet-based process Prior experience in Internet-based accounts and the Customer service industry Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 13, 2025, 8:25:53 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Home loan Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The Operations Manager shall be responsible for the entire Operations of the Branch and will manage all the operations colleagues directly (Technicians, Service Planners, OE, AOM). The JD lists down duties and responsibilities of Operations Manager to be positioned in Large Branches. The incumbent will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Core Operations Ensure only qualified (trained & certified) and competent manpower (Technicians, OE, planner) are assigned jobs & deployed at site. Coach & train OEs & AOM in order to improve their Technical & operational capability. Ensure service SOP compliance and quality of service delivery by effective supervision of Team - on the job as per company SOPs Ensure compliance with the contractual obligations of NKA clients are Conduct Pest Audit of NKA and close customer audit non-conformities Ensure the Operations Team completes Pest audit as per iCABs/contract agreement using rAuditor, and closes customer audit non-conformities (external / internal) Conduct daily & weekly review meeting of OEs/AOM and monthly operations meeting with Technicians Approval of conveyance amount for all the AOMs Ensure customer complaints are attended within 24 hours & resolved with reduction in escalation. In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Advance Operations Succession planning: Ensure availability of qualified Technician, OEs, SP, AOM as per branch business plan to meet new sales as per sales forecast. Ensure SHE golden rule, PN, SRA and ATEX compliance in the Branch. Monitor and maintain material consumption, Overtime Hrs. as per Branch's AOP target OM to monitor and ensure daily chemical consumptions are updated in NAV by respective team members and before month closing confirm Physical stock and NAV stock are matching. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Track, Monitor and ensure input costs at all major sites as per gross margin agreed & implement action plans to bring it within limits in Branch Actively drive Service & Product Leads and ensure Branch's AOP targets are met Surprise visits to KA and NKA to ensure compliance with the contractual agreement and support Technicians and OEs Analyse service complaints, prepare action plan, guide OEs/AOMs to ensure AOP targets are met Inventory: analyse material consumption and optimise consumption- prepare action plan, guide OEs/AOMs to ensure AOP targets are met Ensure strict implementation of Service SOPs, SHE golden rules, SRA, PN and use of Approved Preparations List products. Identify & resolve Service delivery issues in coordination with the Branch Manager Provide technical and operational support to OEs and AOM Ensure termination notifications are attended effectively and promptly. Analyse and take appropriate actions in case of any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service (if it is not needed), covered area mismatch, etc Monitor and drive SOS, service productivity and efficiency Monitor and ensure 100% PMI audits are completed as contract agreement. Monitor Branch's SCP usages and Active devices. Ensure that the usage is always about 95% & active device count is always 100%. Analyses visit extraction notes for all high infestation related service visits on daily basis & take action Ensure that the services of NKA are delivered through the certified technicians & with SCP only. This is MANDATORY Ensure Branch CVC scores as per target and increase in promoters numbers based on resolution of grievances of detractors/passive Visit customers (along with OEs, AOM) and help resolve issues highlighted by customers/OE/AOM. Ensure the team adheres to the safety guidelines and conducts SRAs as per the set process Coach and motivate Technician by route riding through OE/OM for quality service Lead generation. Also guide how to conduct techno commercial audit by analysing the suitable need at the customer's site. Key Result Areas: ToS improvement- 60-75% (as per branch AoP target) Manpower Management: 100% availability of qualified Technician, planner, OEs and AOM as per business plan Delivered MTD SOS >95% and Technicians productivity - R/FTE, Visit/FTE as per branch AOP targets Complaint management: Ensure reduction in Call Outs and increase CVC score as per AOP targets Manage material consumption with improved Branch monitoring and Optimise the material consumption by implementing innovation as per branch AOP targets. 100% TPA and Development plan based Technicians grading Ensure 100% usage of SCP devices & all devices are active throughout the year in respective branch Deliver budgeted Service Leads and encourage & motivate technicians to submit the Service Leads as per AOP target Retain & grow existing customers to improve Customer Retention as per AOP target 100% PMI target as per iCABs are achieved of the branch as per contract agreements myR Usage for customer reviews, trend analysis & going paperless Self learning and development- Above 90% score in online assessment. Deliver agreed SHE Plan- LTAR Target | WDLR Target Requirements: Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture) 3-4 yrs of experience in operations of pest management or service industry is desirable Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Competencies (Skills essential to the role): Acting Commercially - Commercially viable decision making, retaining customers, Cost efficiency Delivering Results - Achieving Revenue Targets, Adherence to timelines Managing Self - Organized, Composed and emphasizes on continuous self development Working with Others - Open, approachable and supportive to team members and colleagues Displaying Leadership - Develop team, training, coaching and mentoring Functional - Technically sound, Good understanding of Business Processes & Systems (SHE, Food Safety, iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc) Role Type / Key working relationships: People Manager External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits: What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity and Innovation Attractive Incentives Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.