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About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. About MSU WISE: Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and support job creation by equipping individuals with industry-relevant theoretical knowledge and on the-job training. This initiative fosters collaborative efforts between MSU and various industries, creating a mutually beneficial relationship. Through the concept of "Industry as Campus," students gain a competitive edge by acquiring practical skills directly from industry experts. For industries, this partnership results in better employee retention, reduced attrition rates, and increased productivity. By collaborating with over 100+ industry and skill partners, including prominent names like NIFD Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ, MSU is making significant strides towards closing the skill gap. This approach not only enhances employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a skilled and capable workforce. For more information, visit https://msu.edu.in/wise/Role https://msu.edu.in/wise/Role e Overview: To drive corporate partnerships and B2B sales for MSU’s executive and professional learning solutions including Work-Integrated Programs, Leadership Development, AI & Strategy Programs, and specialized skill-building offerings for working professionals by engaging with HR, L&D, business heads, and CXOs. Key Responsibilities: 1. Market Research & Opportunity Mapping Identify high-potential industries, sectors, and companies for corporate learning and work integrated partnerships. Analyze market needs in areas such as leadership, digital transformation, future skills, and AI driven business capabilities. Maintain an updated database of corporate leads, HR/L&D heads, and decision-makers. 2. Lead Generation & Prospecting Conduct targeted outreach through cold calls, emails, LinkedIn, and networking platforms to generate qualified leads. Build and manage a strong sales pipeline with consistent follow-ups. Leverage events, webinars, and thought-leadership campaigns to attract corporate interest. 3. Client Engagement & Needs Assessment Initiate and lead consultative discussions with HR, L&D, business leaders, and CXOs to understand specific business challenges and learning needs. Map requirements to MSU's solutions including Work-Integrated Degree Programs, AI & Leadership Programs, Custom L&D Solutions, Functional and Behavioral Training, Digital & Future Skills Programs, Propose relevant solutions based on client size, domain, and goals. 4. Solution Pitching & Proposal Development Deliver persuasive presentations showcasing MSU’s corporate offerings, impact, and outcomes. Collaborate with internal teams to design tailored proposals, learning roadmaps, and delivery models. Draft MoUs, commercial proposals, and strategic partnership frameworks. 5. Negotiation & Deal Closure Handle commercial negotiations on pricing, timelines, customizations, and deliverables. Navigate decision-making processes, secure internal approvals, and close deals with speed and accuracy. Ensure proper documentation and transition for post-sales delivery. 6. Coordination & Internal Collaboration Work closely with Academic, Product, L&D, and Delivery teams to ensure successful implementation of signed programs. Ensure timely onboarding of clients and support delivery execution in the initial stages. Escalate and resolve any operational or contractual issues during transition. 7. Client Relationship Management Maintain ongoing relationships with key corporate clients for upselling, repeat engagement, and strategic expansion. Act as a point of contact for partner feedback, success stories, and testimonials. 8. Reporting, Reviews & Target Tracking Maintain accurate CRM records and report weekly on outreach, pipeline, and closures. Review progress and align priorities with the Business Unit Head through regular reporting and strategic sessions. Achieve quarterly and annual sales, revenue, and partner acquisition targets. Qualifications & Skills Required: Bachelor’s/Master’s degree in Business Administration, Marketing, Education Management or a related field 3–7 years of experience in business development, client servicing, or corporate relations, preferably in the education/edtech domain What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Customer Service, Responsibilities: 1. Client need assessment & relationship management: This would involve understanding key client requirements, delivery expectations, and priority focus areas aiming towards smooth and surprise free account operations. Being at pace with client’s expectations on KPI/ SLA delivery and governance ensuring health of all performance metrics stay Green and are regularly reviewed with Vendor Management team/ Client POCs 2. Service Design & Delivery Planning: Extensive coordination with Hiring, Training & Quality, Work Force Management & BHR teams to ensure employee life cycle for all resources in the account is seamless w.r.t. to onboarding the required skill set, high emphasis on quality of Training and Knowledge management/ retention, end to end adoption of client approved Quality framework and closely liaisoning with WFM team to operate with the agreed Capacity Plan 3. Client Communication & Feedback Management: Robust representation of performance updates, project initiatives during WBRs, MBRs & QBRs. Quick response time to prepare performance insights, RCA and Action Plans 5. Performance Monitoring & Reporting: Leveraging client dashboards and GP reporting tools to track and drive performance for the account. Draw intelligent analytics from performance dashboards and provide vital performance insights to internal Genpact stakeholders and client teams. Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead a team towards achieving common goals. Problem-Solving & Multi-skilling: Strong analytical skills to identify issues and develop effective solutions. Ability to handle complex tasks and deliver results within expected timeframe Communication: Excellent verbal and written communication skills to interact with team members and client teams effectively Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Education Qualification: Graduate or Post Graduate in any field Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Advanced knowledge of MS Office tools, strong analytical ability to read and draw inferences from dashboards and data represented on graphs Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure Compliance.. Relevant experience in International Voice IB/ OB - Customer Service/ Payments Processing related business. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:43:56 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Designation: Sr. Manager- Graphics Key Responsibilities: Lead the design vision, strategy, and execution across digital, print, web, video, and experiential formats. Build and evolve a consistent, cohesive, and compelling visual identity for MSU across all platforms. Direct and guide a team of designers, freelancers, and agency partners across creative projects. Translate campaign briefs into high-impact visuals — from social posts and web banners tobrochures, videos, ads, and event creatives. Collaborate closely with brand, marketing, content, video, and leadership teams to align visual direction with communication goals. Stay updated with global and regional design trends, tools, and technologies. Qualifications & Skill Required: Bachelor’s degree in Business, Marketing, Education, or a related field. Master degree will bean added advantage. 7 to 10 years in graphic design, visual storytelling, or art direction roles. Mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects) or equivalent tools. A strong portfolio showcasing high-quality design across branding, campaigns, web, and multimedia. Excellent visual communication, typography, layout, and design thinking skills. Job Location: Gurugram Work Mode: In-office About MSU WISE: Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and support job creation by equipping individuals with industry-relevant theoretical knowledge and on the-job training. This initiative fosters collaborative efforts between MSU and various industries, creating a mutually beneficial relationship. Through the concept of "Industry as Campus," students gain a competitive edge by acquiring practical skills directly from industry experts. For industries, this partnership results in better employee retention, reduced attrition rates, and increased productivity. By collaborating with over 100+ industry and skill partners, including prominent names like NIFD Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ,MSU is making significant strides towards closing the skill gap. This approach not only enhances employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a skilled and capable workforce. For more information, visit: https://msu.edu.in/wise/ https://www.msu.edu.in/ Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹80,000.00 per year Schedule: Day shift Work Location: In person

Job Summary: The Senior Marketing Manager will be responsible for developing, implementing, and managing marketing strategies that drive growth, enhance brand visibility, and increase customer engagement. This role requires a strategic thinker with a deep understanding of market trends, excellent leadership skills, and a proven track record of successful marketing campaigns. Key Responsibilities: 1. Strategic Planning: ● Develop and execute comprehensive marketing plans and strategies aligned with company goals. ● Conduct market research and analyze trends to identify new marketing opportunities. ● Collaborate with the executive team to define marketing objectives and KPIs. 2. Campaign Management: ● Oversee the creation and implementation of multi-channel marketing campaigns. ● Manage the marketing budget, ensuring effective allocation of resources. ● Track and analyze campaign performance, providing regular reports to stakeholders. 3. Brand Management: ● Ensure consistent brand messaging across all marketing channels. ● Develop and maintain brand guidelines and ensure compliance across the organization. ● Enhance brand awareness and market positioning through innovative marketing initiatives. 4. Team Leadership: ● Lead, mentor, and develop a high-performing marketing team. ● Foster a collaborative and creative work environment. ● Set clear goals and expectations, providing regular feedback and performance evaluations. 5. Digital Marketing: ● Drive the company’s digital marketing efforts, including SEO, SEM, social media, email marketing, and content marketing. ● Utilize data analytics to optimize digital marketing strategies and improve ROI. ● Stay updated with the latest digital marketing trends and technologies. 6. Customer Engagement: ● Develop strategies to increase customer acquisition, retention, and loyalty. ● Analyze customer feedback and market data to refine marketing strategies. ● Create compelling content and communications that resonate with target audiences. Qualifications: ● Bachelor’s degree in Marketing, Business, or a related field (Master’s degree preferred). ● 3 years of experience in marketing and in senior management role. ● Proven track record of developing and executing successful marketing campaigns. ● Strong understanding of digital marketing channels and tools and Traditional Marketing. ● Excellent leadership and team management skills. ● Analytical mindset with the ability to interpret data and make data-driven decisions. ● Exceptional communication and interpersonal skills. ● Creative thinker with the ability to develop innovative marketing solutions. ● Ability to thrive in a fast-paced and dynamic work environment. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Digital marketing : 1 year (Required) Traditional marketing: 1 year (Required) Work Location: In person

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. Join us to do the best work of your career and make a profound social impact as a Senior Service Delivery Engineer on our Service Delivery Team in Gurgaon . What you’ll achieve As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects. You will: Coordinate the activities of technical solution team members to meet contract obligations, ensuring that full life cycle delivery costs are within the service level agreement. Proactively identify potential issues and drive resolution to avoid customer impact; facilitating continuous improvement. Build and sustain effective communications with all partners and cross-functional teams, maximising the customer experience and relationships Develop strategic account growth plan along with sales and Global Services SMEs, identifying and pursuing potential sales opportunities Maintain awareness of all service matters and manage customer during high priority escalations. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements Strong hands-on experience with Dell EMC VMAX and PowerMax , Isilon storage arrays. Deep expertise in Dell EMC Networker and other DPS components like Data Domain, etc. Good understanding of SAN/NAS technologies. Familiarity with Brocade SAN Switches, zoning, and troubleshooting. Experience with backup policies, retention, replication, and recovery. Desirable Requirements Bachelors’ Degree Experience in large enterprise environments handling critical production workloads. Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 23 June 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Job ID: R270199

Introduction At IBM, work is more than a job - it's a calling- To build, To design, To engage, To consult, To think along with clients and stay proactive and To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems with those amazing Procurement skills? If so, let’s talk Your Role And Responsibilities Consistently meet or exceed SLAs Maintain a High Level of Core performance delivery, ensuring full implementation of documented policies, procedures, and best working practices First escalation point on process issues Address any people issues actively, and maintain a high team morale overall Staffing, training, development, and retention of team members; mentor team in times of need. Identify any Operations Centre activity that may be foreseen as a risk/issue to successful process execution and take steps to mitigate the risks/issues. Perform root cause analysis in case of escalations and take steps to improve the robustness of the process Ensure audit readiness of all documents. Contribute to contract profitability through efficient management of resource and expense. Assume additional responsibilities as assigned by reporting manager. Managing operations of Helpdesk including support client procurement applications and Supplier Enablement processes. Directing and coaching the team of Helpdesk Agents on a need basis towards meeting customer expectations Ensure Customer and Stakeholders Satisfaction. Identify and mitigate any risks/issues that are foreseen as potential bottlenecks to the CAC process. Participate in periodic internal reviews and resolve any issues relating to business controls guidelines. Execute operational plan to ensure all client SLAs are consistently met/exceeds. Provide thought leadership to the team. Assume additional responsibilities as assigned by reporting manager. Preferred Education Bachelor's Degree Required Technical And Professional Expertise Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting. Verbal Communication - Excellent verbal communication skills required. Needs to talk with the Supplier over phone as and when required. Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Would be a part of the team which will be supporting procurement of a global client. Any Graduate with 2- 3 years of Procurement experience. Preferred Technical And Professional Experience Apply analytical skills, numerically astute with strong demonstrated problem solving abilities Apply communication skills, able to build and maintain effective and productive relationships with staff, stakeholders and suppliers Apply collaboration/teaming techniques Perform in matrix organization Perform time management, prioritise tasks and achieve set targets Apply Knowledge of Business Organization and Processes, Work instructions Apply Business Control Requirements Apply customer satisfaction skills / client facing skills Ability to complete staff-work to a high standard Keen attention to detail and accuracy Should adhere to set timelines and set expectations Show more Show less

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Vice President - Global Operating Leader In this role, you will be responsible for Operations of the account & require excellent knowledge on ERP Applications, Workflow Tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop & manage effective working relationships in the organization and actively collaborate closely with all Clients. Lead an R2R and P2P team in areas of General Accounting, Fixed Assets, Intercompany, Account Reconciliation. Balance month end, quarter end year end – preparation, be responsible for smooth execution & ensure books are closed on time. Responsibilities: Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets. Handle the delivery of outsourced services F&A : R2R to ensure customer happiness and increased revenue through client up-sell Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings Sound knowledge in the R2R aspects like Inter-co accounting, Fixed Assets accounting, Bank and balance sheet recons, Month end close aspects, Accruals, amortizations, financials submission in Fin. Reporting systems etc. Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc. Pro-active, ability to trouble shoot, work through organizational change scenarios. Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization Qualifications we seek in you! Minimum Qualifications / Skills Prior experience in the services industry in leading large teams in R2R domains. Intellectual agility and analytical outlook Prior Record to Report Operations experience in the Industry with driving transformation / projects experience / Robotic implementation experience will be preferred Own end-to-end client service delivery and P&L Be a key driving force in leading new/existing relationships with a set of valuable clients leading to a balanced P&L Develop a strategy for winning and transitioning new deals while running and growing the existing relationships Lead the way in implementing new technologies in operations and display a strong executive presence Engage in building collaborative teams that align and work to achieve Genpact and Client goals. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 7:02:00 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Director Job Description & Summary At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience. In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm’s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction. *Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our team helps bridge the relationship between leadership and employees at PwC through Human Resources solutions. You’ll handle issues on operation management, strategic partnership, employee relations and emergency responding. Responsibilities: Collaborate with BU / HC leadership to act on the changing needs and priorities of business and develop an appropriate HR strategy to meet business objectives Proactively discuss and propose new HR initiatives, policies, and processes to the Competency leaders in consultation with the BU HC leader and the HC sub teams Identify critical positions for the Competency to develop succession-plans for the same Deploy the Performance management agenda for respective BU including setting performance goals, administering appraisal process, appraisal results, handle employee queries etc. and contribute towards maintaining a performance driven culture Provide advice and recommendations to business on employee performance plan including measures, desired results, and standards Lead the year end moderation discussions for employee appraisal process to ensure the reviews are conducted in a nondiscriminatory manner and the employee rating and promotions are fair Programs manage the annual compensation review for the Sub SBU (Competency) in collaboration with the Total Rewards CoE and ensure that implementation of a cohesive market driven compensation philosophy Guide and coach managers on conducting performance coaching discussions for their subordinates and ensure consistency in the performance process within location/ SBU wise Implement and roll out process/ policies/ plans and initiatives whilst managing and promoting them with the support of the Competency leader and HC sub- teams Implement and execute special HC projects within the business in conjunction with the business leader Manage exit interviews and support the business in analyzing the data and provide innovative solutions to improve retention rates Manage sensitive employee relation cases in compliance to stipulated procedure outlined by OGC. Mandatory skill sets: Performance management, grievance handling, employee engagement, end to end employee life cycle Preferred skill sets: Human resource, one on one connects, resource management, attrition & exit management Years of experience required: 18+ years Education qualification: MBA, PGDM Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Performance Management (PM) Optional Skills Human Resources (HR) Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Company Description Wizikey is a cloud-based marketing and Communications software that uses AI technology to monitor news, provide media insights, and automate reporting. It helps companies track their news presence, gather competitive intelligence, and connect with relevant reporters. With Wizikey, businesses can measure their PR efforts, optimize strategies, and drive better outcomes. Trusted by over 100+ businesses, including Reliance, Infosys, MapmyIndia, Blusmart, Physics Wallah and WebEngage, Wizikey enhances brand visibility globally. Job Description Job Summary: We are looking for a highly experienced Senior Manager Customer Success to drive customer satisfaction, retention, and growth. This role requires a strong background in managing enterprise-level B2B clients, developing customer strategies, and collaborating cross-functionally to ensure clients maximize the value of our platform. You will be the key advocate for customers, ensuring they achieve their business objectives while fostering long-term relationships. Key Responsibilities: Client Onboarding and Success Management : Lead the onboarding process, ensuring a smooth transition from sales to implementation and setting customers up for success. Revenue-Driven: Track record of achieving upsell, cross-sell, and revenue growth targets in SaaS environments. Customer-Focused: Experience managing high-profile customers and driving success through relationship-building and problem-solving. Tech-Savvy: Strong understanding of SaaS products and ability to explain technical concepts to non-technical users. Problem Solving: Proactive, results-oriented mindset with strong decision-making skills. Communication Skills: Excellent written and verbal communication, with an ability to manage expectations across stakeholders. Collaboration: Comfortable working cross-functionally with sales, product, and technical teams to ensure seamless service delivery. Team Leadership: Mentor and lead a team of Customer Success Managers (CSMs) to foster best practices, ensuring a consistent and top-notch customer experience. Qualifications Experience : 6-8 years in B2B customer success, account management, or a related field, preferably within a SaaS company. SaaS Expertise : Proven experience in managing enterprise-level clients in a SaaS environment, with a strong understanding of the SaaS lifecycle. Relationship Management : Exceptional communication, interpersonal, and relationship-building skills with a track record of managing high-value accounts. Analytical Skills : Strong analytical and problem-solving skills, with the ability to derive actionable insights from customer data and metrics. Strategic Mindset : Ability to think strategically about customer needs and how they align with our product roadmap. Project Management : Proven ability to manage multiple accounts and projects simultaneously with strong organizational skills. Customer-Centric Attitude : A customer-first mindset, focused on delivering exceptional service and value. Why Join Us? Opportunity to work with cutting-edge technology in a fast-growing SaaS company. Collaborative and dynamic work environment. Competitive salary and benefits package. Opportunities for career growth and professional development. Additional Information "Wizikey encourages and celebrates entrepreneurial culture. When you set out to create a new industry, you need to build a team of immensely talented folks from Technology and Communications and give them the freedom to experiment, learn and keep building. And with every addition of talent, this gets new fuel and the magic happens. And that is why we call ourselves Wizards"

Job Title: Sr. Executive – Human Resources (Talent Acquisition & Employee Engagement) Location: Lalru Company: ADSL Business Unit Department: Human Resources Experience Required: 5–6 Years Industry: [Pharmaceuticals / Healthcare / Manufacturing – specify if applicable] Job Type: Full-time Education: MBA in Human Resources (Required) About the Role: We are looking for a dynamic and experienced Sr. Executive – HR to join our team. This role will be responsible for managing end-to-end recruitment, pre-boarding & onboarding formalities, employee induction, and engagement activities. The ideal candidate is organized, people-oriented, and has strong recruitment and stakeholder management skills. Key Responsibilities:1. Talent Acquisition Drive the full recruitment lifecycle from sourcing to onboarding. Collaborate with hiring managers to update job descriptions and define role requirements. Source candidates using job portals, social media, referrals, and campus drives. Conduct resume screening, telephonic interviews, and HR rounds. Schedule interviews and coordinate with internal teams for evaluations. Maintain recruitment trackers, dashboards, and reports. Conduct salary negotiations based on internal benchmarks and budgets. 2. Pre-Boarding & Onboarding Manage documentation and background checks. Issue offer letters and coordinate onboarding formalities with Admin/IT. Conduct induction and orientation programs for new joiners. Maintain accurate employee records and support performance-related documentation (PIP/Confirmations). 3. Employee Engagement Drive employee engagement initiatives and calendar events. Propose and implement new engagement ideas and OD (Organizational Development) efforts. Support retention strategies through regular employee touchpoints and feedback loops. Key Skills Required: Strong communication & interpersonal abilities Proficient in recruitment tools like Naukri, LinkedIn, Indeed, etc. Basic knowledge of labor laws and HR processes Skilled in salary negotiation and stakeholder management Familiarity with HRMS tools and MS Office Experience working with or exposure to Defence services is a plus Understanding of compensation structure is preferred Qualifications: Required: MBA in Human Resources Preferred: Experience with HR operations and knowledge of salary structure & defense hiring Reports To: Manager HR / Head HR Career Level: E3/E4 (Executive) Financial Accountability: Manpower budget compliance, cost-per-hire metrics Contact us at - Phone- 6283263585 email-Chawi_choudhary@jcbl.com Job Type: Full-time Pay: ₹15,045.42 - ₹40,774.97 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Work Location: In person

Designation: Manager- BD Key Responsibilities: Conduct in-depth market research to identify potential industry partners, corporates, training providers, and institutions for collaboration across sectors. Build and maintain a high-quality lead pipeline for Skill Certification Programs, Work Integrated Degree Programs, Industry-Integrated Education Pathways, Credit-Based Programs under NEP 2020 and Future Skills and Emerging Technologies (AI, Data Science, Cybersecurity, etc.) Monitor trends and competitor offerings in the skill-based and work-integrated education ecosystem. Initiate structured and targeted outreach campaigns via calls, emails, LinkedIn, and other platforms. Collaborate with academic, legal, and operations teams to create customized proposals, MoUs, commercial terms, and implementation frameworks. Finalize and close partnership agreements with appropriate documentation and approvals. Ensure successful conversion of leads into formal partnerships. Coordinate with internal departments (admissions, academics, delivery, operations) for seamless partner onboarding and program activation. Represent MSU at events, industry forums, roundtables, and partner meetings to position MSU as a leader in skill-based and industry-integrated higher education. Qualifications & Skills Required: Bachelor's/Master’s degree in Business, Marketing, or a related field. 5–10 years of experience in business development, corporate partnerships, or institutional sales. Experience in education, skill development, apprenticeships is preferred. Strong corporate sales, consultative selling, and negotiation skills. Excellent communication and stakeholder management abilities. Knowledge of NSDC, NAPS, NEEM, or other apprenticeship frameworks is a plus. Job Location: Gurugra, Work Mode: In Office About MSU WISE : Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and support job creation by equipping individuals with industry-relevant theoretical knowledge and on the-job training. This initiative fosters collaborative efforts between MSU and various industries, creating a mutually beneficial relationship. Through the concept of "Industry as Campus," students gain a competitive edge by acquiring practical skills directly from industry experts. For industries, this partnership results in better employee retention, reduced attrition rates, and increased productivity. By collaborating with over 100+ industry and skill partners, including prominent names like NIFD Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ,MSU is making significant strides towards closing the skill gap. This approach not only enhances employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a skilled and capable workforce. For more information, visit https://msu.edu.in/wise. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Schedule: Day shift Work Location: In person

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President - Operations (F&A) In this role, you will be responsible for leading the accounts, requiring excellent knowledge on ERP Applications, workflow tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop, manage and sustain effective working relationships in the organization and actively collaborate closely with the Client. Vertical lead for any one or more of the OTC processes (billing, collections or cash applications) and be responsible for day-to-day operational delivery, people and process management along with Client expectation management. Responsibilities Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve/ exceed retention targets. Handle the delivery of outsourced services F&A (OTC, RTR & S2P – sub process) to ensure customer centricity, customer happiness and increased revenue through client up-sell. Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings. Sound domain knowledge in all F&A aspects such as billing, collections, cash applications and dispute management with the ability to draw linkages across all sub processes. Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda. Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc. Pro-active, ability to trouble shoot, work through organizational change scenarios. Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Qualifications we seek in you! Minimum Qualifications / Skills Should be able to leading entire portfolio with strong P&L knowledge Should be into leadership role, with strong client handling Excellent and strong communication skills – verbal and written. A hands-on leader, unafraid to learn from the ground up and delve into the core of processes to drive effective results, while carrying the team Willing to work in US shifts and work 100% of the time from the office. Prior domain experience in the services industry in leading large teams in OTC domains specific to the print/ media industry across advertising (newspaper, print, online), Commercial print, Single copy, subscriber and circulation platforms. Working knowhow, knowledge and awareness of all ERP applications in this industry such as – Adpoint, Shoom, ECS, Adbase, SCAP, Infor, Lawson, Genesys, Salesforce and/ or others. Intellectual agility and analytical outlook Prior Order to Cash Operations experience in the Industry with driving transformations/ projects experience/ engagement in robotic implementation experience will be preferred. Preferred Qualifications/ Skills Own client service delivery and engagement for the OTC /RTR/AP process or sub process aligned to Lead the way in implementing new technologies in operations and display a strong executive presence. Embrace the opportunity to lead and inspire, contributing to the continued growth and success by building collaborative teams that align and work to achieve Genpact and Client goals. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 1:37:50 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

About the Team Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India. It is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. The grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players from disrupting the lower-tier cities. At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier cities of India. Meesho Grocery is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and big. About the Role We are looking for a detail-oriented, proactive, and operations-driven professional to join our Supply Chain team. As a Senior Associate – Processing Center Operations, you will be responsible for overseeing end-to-end operations across processing centers to ensure timely and accurate customer order fulfillment. You’ll lead initiatives to design and optimize storage, handling, and order processing flows to improve efficiency, while ensuring compliance with quality standards. This role offers full ownership of performance, with the autonomy to drive cost optimization and process improvements. You’ll collaborate closely with central Control Tower & Process Excellence teams to enhance performance and delivery success. In addition, you’ll lead efforts in workforce productivity, training programs, and engagement strategies to build a high-performing and retained team. What you will do : Oversee daily operations within processing centers to ensure timely and accurate customer order fulfillment at targeted service levels. Design, implement, and optimize storage, material handling, and order fulfillment processes to enhance efficiency and throughput. Ensure strict adherence to quality and compliance standards across all processing centers. Manage middle-mile operations, including fleet planning, route optimization, and trip assignment. Drive operational excellence to meet customer delivery timelines and improve delivery success rates. Own end-to-end financial performance of the processing centers. Identify and implement cost optimization initiatives to improve overall operational efficiency and profitability. Train, monitor, and enhance the productivity of processing center personnel through structured programs and KPIs. Develop and implement employee engagement strategies to ensure high retention rates of the workforce. What you will need : Strong understanding of warehouse and processing center workflows Experience in managing end-to-end order fulfillment and delivery processes Ability to drive process improvements and standardization Ability to enforce SOPs and audit processes for adherence Experience in training, supervising, and evaluating operational teams Strong focus on manpower planning, productivity, and retention. Ability to collaborate cross-functionally and manage escalation effectively Minimum 3 years of experience in Warehouse or Lastmile Ops. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

Wood is currently recruiting for Billing Accountants for Gurgaon location. To perform client billing in integrated Oracle environment using the various Oracle functionality Client Billing includes manhour, expenses, fixed charges, and retention billing To perform the reconciliation of manhours, expenses and fixed charges in Oracle and Billed to client or Statement of Work Person should understand Oracle system and should be working experience of 1 year at least Prepare various reports like invoice register, daily reports, unbilled report, aging etc Create Cash Forecast and Accrual Data every month Follow up with the Customer for the Overdue Invoices Qualifications: Graduate, preferably Accounts / Commerce Personal Attributes: Excellent communication skills are critical Strong organizational skills Effective working relationships with co - workers, managers and clients Very strong attention to detail - this is critical to the success of the role Hands on experience on Oracle will be an additional advantage Good Analytical & Logical reasoning skills Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience with international IB/ OB Voice process Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:21:34 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Designation - Manager - HRBP Shift - 3PM - 12 AM Locations - BTG, Bangalore About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job description The holder of this role manages all Employee Experience & Retention activities of the aligned process. the role also requires ensuring all EE&R activities and performance standards are carried out as planned within the agreed time frames with no short fall in TAT thereby ensuring the highest levels of employee engagement and employee satisfaction in the process. KEY ACCOUNTABILITIES/ RESPONSIBILITIES Employee Relationship management and Communication: To be the single point of contact providing EE&R representation in the aligned process through effective employee relations/counsel & query/grievance handling. Conduct policy sessions during induction, training and BAU (refresher) stages. Ensure sufficient presence and visibility on the operations floor. Own and facilitate the Reward and Recognition process (including distressing) across the floor. Assist the floor in activities where EE&R intervention is required. Timely execution of ESAT/Dipstick &360 Surveys and carry out required action in identified areas. Communicate any policy/procedure updates/additions/deletions to all the concerned people in the process Drive Corporate Social Responsibility initiatives. Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones. Drive fun activities in the process Career Progression & Performance Management: Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually and monthly). Facilitation & timely execution of Internal Job Postings (Lateral) in the Process. Conduct the assessment centre for promoting advisors to the next level . Compliance: Increments of employees as per the life cycle approach Ensure that confirmations are done after six months Ensure that payroll inputs reach the coordinators in time and signs off the payroll before it is sent to the vendor Follow up on Background Checks and ensure that action is taken on employees with unfavourable reports. Own and prepare the weekly headcount and attrition reports. Provide information and support for carrying out of effective Audits. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. Show more Show less

About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams. What you will do: Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions in HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth Introduce Gartner services and capabilities to new clients and communicate value to decision makers Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients Conduct regular reviews of client book of business looking into performance and key client engagement metrics Participate or lead team projects and initiatives that seek to streamline activities that support continuous improvement programs What you will need: 6+ months relevant professional and/or internship experience Proven track record of success fuelled by a passion for delighting clients Strong communication, collaboration, prioritization, critical thinking, and influencing skills Bachelor’s degree preferred What you will get: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:83263 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Job Title: Senior Sales Executive Location: Amritsar Company: Arneja Packaging India Job Type: Full Time Job Summary: The Client Retention & Reordering Sales Technical Expert plays a pivotal role in ensuring client satisfaction and driving repeat sales for the company's products or services. This position involves a deep understanding of the technical aspects of the products or services offered, strong communication skills, and a focus on nurturing and retaining existing clients. The primary objective is to provide technical expertise, build strong client relationships, and facilitate the reordering process while identifying opportunities for upselling or cross-selling. Key Responsibilities: 1. **Technical Expertise:** - Develop an in-depth understanding of the company's products or services, including their technical specifications and applications. - Stay updated on industry trends, advancements, and competitors' offerings to maintain a competitive edge. - Collaborate with the product development or technical teams to address client-specific technical concerns or requirements. 2. **Client Relationship Management:** - Build and maintain strong relationships with existing clients through regular communication and exceptional customer service. - Act as the primary technical point of contact for clients, addressing their technical inquiries, concerns, and challenges promptly and effectively. - Conduct client satisfaction surveys and gather feedback to continuously improve product or service quality. 3. **Retention Strategies:** - Develop and implement client retention strategies to minimize churn and increase client loyalty. - Identify potential areas of improvement in the client experience and work with cross-functional teams to make necessary enhancements. - Proactively engage with clients to anticipate and resolve issues before they escalate. 4. **Reordering and Upselling:** - Monitor client purchase patterns and identify opportunities for reordering products or services. - Recommend additional products or services that align with the client's needs, thereby increasing upsell and cross-sell opportunities. - Assist clients in the reordering process, ensuring a seamless and efficient experience. 5. **Data Analysis and Reporting:** - Analyze client data, purchase history, and behavior to derive insights and make data-driven recommendations. - Prepare regular reports on client retention and sales performance, highlighting key metrics and areas for improvement. 6. **Training and Education:** - Provide technical training and resources to clients, enabling them to maximize the value of the company's products or services. - Collaborate with the marketing team to create technical content, such as whitepapers, webinars, or case studies, to educate clients. 7. **Collaboration:** - Work closely with sales, marketing, and customer support teams to ensure a seamless client experience. - Share technical insights and client feedback with relevant departments to drive product/service improvements. Qualifications: - Bachelor's degree in a related field (e.g., Engineering, IT, Business) or equivalent work experience. - Proven experience in technical sales, client retention, or account management, preferably in a B2B environment. - Strong technical aptitude and the ability to grasp complex product/service offerings. - Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients. - Analytical mindset with proficiency in data analysis and reporting tools. - Customer-centric approach with a passion for providing outstanding client service. - Self-motivated, proactive, and adaptable to changing priorities. - Proficiency in CRM software and Microsoft Office Suite. Arneja Packaging India is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. To apply for this position, please submit your resume and a cover letter detailing your relevant experience and how you would contribute to our client retention and reordering sales team. Salary - Rs. 200,000 - 25,000/- Amandeep Kaur HR Manager 6283-366405 Arneja Packaging India Experts in manufacturing of plastic containers & closures since 1999. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid time off Compensation Package: Commission pay Schedule: Day shift Fixed shift Morning shift Work Location: In person Speak with the employer +91 6283366405

We’re looking for an experienced and analytical Technical SEO Expert who can not only manage technical implementations but also contribute to strategy, audits, reporting, and client communication for retention. If you’re confident in building value for international clients and driving long-term results, this role is for you. Key Responsibilities: Technical Audits & Implementation Strategy & Planning Reporting & Analytics Client Communication & Retention Requirements: 3–5 years of solid experience in technical SEO Strong command over HTML/CSS basics, website architecture, and CMSs Hands-on with tools like Ahrefs, SEMrush, Screaming Frog, GSC, GA4 Experience in client-facing roles (preferred) Excellent written and verbal communication Comfortable with night shift and office-based work Note: Night shift job Sector 74, MOhali Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person

About the Role: We are looking for a seasoned and proactive Customer Relationship Manager to oversee the entire customer lifecycle in our organization. The ideal candidate will play a crucial role in ensuring high levels of client satisfaction, managing after-sales services, and aligning cross-functional teams to deliver a seamless property handover experience. Key Responsibilities: Client Relationship Oversight: Manage all touchpoints of the customer journey—from post-booking follow-up to apartment possession. Data Management: Maintain, update, and analyze customer records using Excel and/or CRM tools like Salesforce, Zoho CRM, etc. After-Sales Coordination: Act as a liaison between customers, sales, and operations to ensure smooth communication and timely resolution of concerns. Customer Satisfaction: Design and implement strategies to improve client retention and post-sale engagement. Delivery Coordination: Ensure timely project handovers in collaboration with project and operations teams. Feedback Mechanism: Establish channels to gather and assess customer feedback and use insights to improve the customer experience. Reporting: Generate performance and satisfaction reports for management review. Team Management: Lead and mentor a small team dedicated to customer service, ensuring alignment with business goals and service quality standards. Required Skills & Qualifications: Graduate/Postgraduate in any discipline Minimum 10 years of experience in the real estate sector Strong understanding of customer relationship workflows in the real estate industry Hands-on experience with CRM systems such as Salesforce or Zoho Excellent communication, problem-solving, and leadership skills Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹65,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: CRM Manager: 8 years (Preferred) Real estate : 10 years (Preferred) Location: Zirakpur, Punjab (Preferred) Work Location: In person

Company Description Learningshala.in is a distance learning portal providing information on various distance courses offered by top universities in India and abroad. We offer reliable information on distance learning courses and universities to help students make informed decisions. Our dedicated team of admission counselors assists students in gaining admission to top-notch universities. Role Description This is a full-time on-site role for a Head of Customer Relationship Management located in Delhi, India. The Head of Customer Relationship Management will be responsible for customer retention, analytical skills, team management, market segmentation, and enhancing the overall customer experience. Qualifications Customer Retention and Customer Experience skills Analytical Skills and Market Segmentation expertise Team Management abilities Experience in the education industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Show more Show less

Job Title: Specialist- Email Campaigns Department: Marketing Location: Mohali, India Employment Type: Full-Time Shift: 7:30-4:30 AM Night Shift Role Overview: We are seeking a detail-oriented and creative Email Campaigns Professional to lead the planning, execution, and performance optimization of our email marketing initiatives. This role will be responsible for drafting compelling email content, managing campaign schedules, and ensuring effective audience targeting to drive engagement, conversions, and retention using Salesforce/Pardot. To avoid bottlenecks, you should be comfortable creating simple, high-quality graphics using tools like Canva or similar, without needing to rely on our graphic designer for every email asset. Key Responsibilities: Develop and manage end-to-end email marketing campaigns, including promotional, transactional, onboarding, and retention-focused emails. Own the email calendar and ensure timely delivery aligned with product launches, marketing initiatives, and seasonal events. Draft clear, engaging, and brand-aligned copy for various email types. Design supporting graphics and visual elements (e.g., banners, icons, product callouts) using tools like Canva, Adobe (or similar) to create visually appealing, mobile-responsive email templates. Maintain and optimize audience lists based on user behavior, lifecycle stage, and engagement. Implement personalized and automated email flows to enhance user experience and performance. Monitor key email metrics (open rates, CTRs, conversions, unsubscribes, etc.). Generate performance reports and provide actionable insights to improve future campaigns. Maintain list hygiene and best practices for high deliverability and sender reputation. Requirements: Bachelor’s degree in Marketing, Communications, or related field. 5+ years of experience in email marketing or digital campaign management. Proficiency with email marketing platforms. Strong copywriting and editing skills with attention to detail. . Job Type: Full-time Pay: ₹400,000.00 - ₹1,000,000.00 per year Benefits: Food provided Provident Fund Schedule: Night shift Work Location: In person

We are seeking an experienced and passionate Bakery Hiring Manager to lead our bakery operations, ensuring a smooth and efficient process from production to customer service. As an HR Manager, you will be responsible for overseeing the recruitment, training, performance management, employee relations, and compliance functions within the company. You will be a key partner to the leadership team in shaping our talent strategy and ensuring that our employees are supported and engaged. Key Responsibilities: Recruitment & Onboarding: Manage full-cycle recruitment, including job posting, interviewing, and new hire onboarding. Employee Relations: Serve as a point of contact for employee concerns and work to resolve conflicts or issues in a professional manner. Performance Management: Oversee performance appraisal systems, employee feedback processes, and support managers in providing regular feedback and coaching. Training & Development: Coordinate employee development programs to enhance skills and leadership capabilities. Compliance & Policies: Ensure compliance with local, state, and federal labor laws, and help develop policies to maintain an ethical and legal workplace environment. Employee Engagement & Retention: Create initiatives that promote a positive workplace culture and high employee retention rates. HR Systems & Reporting: Maintain HR software systems, update employee records, and provide data-driven insights for management decision-making. Operations Management: Oversee the day-to-day operations of the bakery, including managing the production process, inventory, and stock levels. Team Leadership: Supervise, train, and motivate bakery staff, ensuring a high level of customer service. Inventory and Supply Management Reports: Keep track of inventory levels and order supplies reports as needed, ensuring the bakery has everything required for production. Qualifications: Education: Bachelor or higher required. Experience: Minimum of 2-3 years of experience in a managerial role in a bakery, café, or similar food service environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person Expected Start Date: 20/06/2025

Job Description: Job Title: Sales & Marketing Location: Delhi (NCR ) Qualification: Any Graduation Years of Experience: 1 yr -3 yrs Salary Package: 1.5 LPA -3 LPA Required Skills: ◆ Product and Service Knowledge . ◆ Client acquisition and retention . ◆ Closing Sales ◆ Time management & Management Skills . Job Responsibility: ◆ Use of various sales method ( Cold Calling ,Strategic Sales, Direct sales ) ◆ Develop new sales strategies and models based on market evaluation. ◆ Research, track, maintain and generate B2B leads. ◆ Evaluate client needs & build long lasting relationships . ◆ Meet clients directly face- to - face and make them understand about the service Interested Candidates can call and share their updated resume on WhatsApp:- Ph. No. :- 9996482201,9996207022 E-mail :- mavenrecruitment01@gmail.com Job Type: Full-time Pay: ₹12,500.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) Work Location: In person

Job Description: Job Title: Sales & Marketing Location: Delhi (NCR ) Qualification: Any Graduation Years of Experience: 1 yr -3 yrs Salary Package: 1.5 LPA -3 LPA Required Skills: ◆ Product and Service Knowledge . ◆ Client acquisition and retention . ◆ Closing Sales ◆ Time management & Management Skills . Job Responsibility: ◆ Use of various sales method ( Cold Calling ,Strategic Sales, Direct sales ) ◆ Develop new sales strategies and models based on market evaluation. ◆ Research, track, maintain and generate B2B leads. ◆ Evaluate client needs & build long lasting relationships . ◆ Meet clients directly face- to - face and make them understand about the service Interested Candidates can call and share their updated resume on WhatsApp:- Ph. No. :- 9996482201,9996207022 E-mail :- mavenrecruitment01@gmail.com Job Type: Full-time Pay: ₹150,000.00 - ₹300,000.00 per year Schedule: Day shift Language: Hindi (Preferred) Work Location: In person