11633 Retention Jobs - Page 28

SARML Lighting Private Limited is the India's best LED Light manufacturing company providing best LED Light Product to world wide market that provide LED Light Products to individuals institutional to give the best experience. we have wide range of LED Light Products. LED Light which you feels different experience at your home and office. we provide LED Light Products to all customers. we market under the brand name SARML Light. Role Description This is a full-time on-site role for a Area Sales Manager located in Farrukhabad. Area Sales Manager will be responsible for overseeing sales operations, establishing and maintaining relationships with clients, identifying potential revenue streams, and developing strategies for achieving sales targets within their assigned territory. They will also work closely with a cross-functional team to ensure customer satisfaction and retention. Qualifications Bachelor's degree in Business, Marketing, or a related field 3+ years' experience in sales, with a proven track record of meeting or exceeding sales targets Strong leadership skills with the ability to motivate a team Excellent communication and negotiation skills Familiarity with CRM software and other sales tools Ability to analyze sales data and identify trends and opportunities Experience in the electronics industry is a plus Willingness to travel within their assigned territory as required Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Can you join immediately within a week without notice period? Education: Bachelor's (Required) Experience: Electronics sales: 1 year (Required) B2B sales: 1 year (Required) Location: Bijnor, Uttar Pradesh (Required) Willingness to travel: 75% (Required) Work Location: In person

Key Responsibilities Run paid campaigns across Meta (Instagram, Facebook) and Google (Search, Display, Shopping) Lead full-funnel strategy including prospecting, retargeting and retention Optimise targeting, budgets and creative performance Collaborate on visual hooks and copy directions Align ad flows with product availability and landing experience Manage product listings, collections, tags and metafields Collaborate with developer for UI/UX enhancements Structure homepage, campaign readiness and seasonal flows Maintain visual and functional consistency site-wide Assist in managing P&L reporting, daily order/return tracking and claims processing Own listing performance across Amazon, Myntra, Ajio, Flipkart, Meesho etc Optimise keywords, category mapping, pricing and creative assets Liaise with platform teams for campaigns and listing boosts Ensure brand tone and visual parity across platforms Requirements Meta Ads Manager, Google Ads, Google Merchant Center GA4, Meta Pixel, UTM tracking, WhatsApp Flows Klaviyo, Mailchimp, Shopify CMS (backend, templates, metafields) Marketplace dashboards and taxonomy alignment Canva or similar tools to coordinate creative with ads Google Workspace, Excel and project documentation tools Experience in fashion, lifestyle or luxury e-commerce (D2C preferred) Strong command over ads-to-content alignment Comfortable managing across teams: content, logistics, platform and performance Ability to connect product visibility, performance data and operational flow Office Studio Location: Sector 18, Badli, Rohini About Company: IVIV is crafting a fashion ecosystem that blends modern luxury with responsible design. With over three decades of manufacturing heritage, we are redefining how quiet, structured fashion is created and consumed offering products that are as refined as they are relevant. We champion the use of vegan leather and considered materials, not just as a sustainable shift, but as a design-led evolution. From engineered belts to functional carry pieces, every item is built with narrative, precision, and permanence in mind. We don't believe in mass visibility. We believe in meaningful presence and we're looking for someone who can help us scale that. Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

AI is transforming the way businesses operate, yet most AI-powered products fail to deliver real, measurable impact. Companies struggle to bridge the gap between cutting-edge models and practical applications, leading to AI features that are difficult to use, expensive to run, and misaligned with real business needs. Despite rapid advancements, most AI products still suffer from poor adoption, high inference costs, and limited integration into existing workflows. At IgniteTech, we are solving this problem by focusing on AI that delivers tangible improvements in customer engagement, retention, and efficiency. We don't just build prototypes; we bring AI-powered products to market, integrating them directly into high-value workflows. Our approach prioritizes business outcomes over research experiments, ensuring that every AI-driven feature is optimized for usability, performance, and long-term sustainability. This is an opportunity to work on AI that isactively reshaping how businesses operate. This role is not a high-level strategy position focused on product roadmaps without execution. It is a hands-on product management role where you will define, build, and ship AI-powered features that customers actually use. You will work closely with ML engineers to translate business needs into technical requirements, making decisions about model performance, trade-offs between accuracy and speed, and the real-world costs of AI inference. The ideal candidate understands both the business impact of AI and the technical challenges of deploying it at scale. If your experience is limited to general AI awareness without direct involvement in shipping AI-powered products, this role is not the right fit. If you thrive on solving hard problems at the intersection of AI, product, and business, and you're eager to bring AI to market in a way that truly matters, then we want to hear from you! What You Will Be Doing Identifying specific applications of GenAI technology within IgniteTech's product range Creating detailed roadmaps for each product and creating POCs that simulate the AI vision for the new features Rolling out AI-driven functionalities, addressing any blockers to customer adoption, and ensuring smooth integration into the product suite What You Won’t Be Doing Anything related to software engineering or technical support Senior Product Manager Key Responsibilities Designing high-quality, customer-centric AI solutions that enhance product adoption, engagement, and retention Basic Requirements 3+ years of product management experience in the B2B software industry Professional experience using generative AI tools, such as ChatGPT, Claude, or Gemini, to automate repetitive tasks About IgniteTech If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech! Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility. A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team. We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5438-LK-COUNTRY-SeniorProductM.001 Show more Show less

AI is transforming the way businesses operate, yet most AI-powered products fail to deliver real, measurable impact. Companies struggle to bridge the gap between cutting-edge models and practical applications, leading to AI features that are difficult to use, expensive to run, and misaligned with real business needs. Despite rapid advancements, most AI products still suffer from poor adoption, high inference costs, and limited integration into existing workflows. At IgniteTech, we are solving this problem by focusing on AI that delivers tangible improvements in customer engagement, retention, and efficiency. We don't just build prototypes; we bring AI-powered products to market, integrating them directly into high-value workflows. Our approach prioritizes business outcomes over research experiments, ensuring that every AI-driven feature is optimized for usability, performance, and long-term sustainability. This is an opportunity to work on AI that isactively reshaping how businesses operate. This role is not a high-level strategy position focused on product roadmaps without execution. It is a hands-on product management role where you will define, build, and ship AI-powered features that customers actually use. You will work closely with ML engineers to translate business needs into technical requirements, making decisions about model performance, trade-offs between accuracy and speed, and the real-world costs of AI inference. The ideal candidate understands both the business impact of AI and the technical challenges of deploying it at scale. If your experience is limited to general AI awareness without direct involvement in shipping AI-powered products, this role is not the right fit. If you thrive on solving hard problems at the intersection of AI, product, and business, and you're eager to bring AI to market in a way that truly matters, then we want to hear from you! What You Will Be Doing Identifying specific applications of GenAI technology within IgniteTech's product range Creating detailed roadmaps for each product and creating POCs that simulate the AI vision for the new features Rolling out AI-driven functionalities, addressing any blockers to customer adoption, and ensuring smooth integration into the product suite What You Won’t Be Doing Anything related to software engineering or technical support Senior Product Manager Key Responsibilities Designing high-quality, customer-centric AI solutions that enhance product adoption, engagement, and retention Basic Requirements 3+ years of product management experience in the B2B software industry Professional experience using generative AI tools, such as ChatGPT, Claude, or Gemini, to automate repetitive tasks About IgniteTech If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech! Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility. A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team. We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5438-IN-Jaipur-SeniorProductM Show more Show less

About Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com . Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube. Job Title - Sales Engineer – MTI India Describe the purpose of the job Sales Engineer - MTI - Responsible for managing Machine Tool OEM’s (MTI’s & MTB’s), Driving Key Account Methods to retain and growth with key OEM’s. Developing and Executing Sales strategies and driving revenue growth through customer acquisition and retention. Responsible for Revenue and Margin targets. Ensure smooth project execution, as it plays key part in ensuring customer satisfaction and retention. Key Job Responsibilities Develop and implement sales strategies to achieve Revenue targets and growth in the assigned region. Monitor and analyze market trends, customer needs and competitor activities to identify opportunities for growth. Build and maintain strong, long-term relationships with key customers and prospects. Address customer issues and concerns promptly, ensuring high levels of satisfaction and loyalty. Collaborating with cross-functional teams to ensure support to meet customer expectations. Share market insights and customer feedback with internal teams to improve products and services. Conduct regular market analysis to identify trends, customer needs, and competitive landscape. Prepare sales reports, forecasts, and performance analysis for the management. Manage customer accounts payable and ensure on-time collection. Work with distributors by supporting them to win business Education: Engineering OR Postgraduate degree Experience An engineering graduate in Mechanical OR Industrial Production with min. 8 to 9 years of experience in Sales / Application, preferably metal cutting products and working in a technical manufacturing environment. Should be Competent in understanding and communicating all product and technical information. Able to assess customer needs competently. A computer literate with good presentation skills and lot of drive/energy to bring co-ordination and cohesiveness amongst all functions to implement the decided strategies and achieve sales plan. Strong administrative/communication skills. Should be willing to travel extensively. Should be willing to work with cross-functional teams to meet customer needs. Equal Opportunity Employer Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

About Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com . Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube. Job Title: Assistant Sales Manager Location: Gurgaon Job Summary The Assistant Sales Manager is responsible for overseeing sales operations within a designated geographic area. This role involves managing Key Accounts directly and a team of Key Account specialists, developing and executing sales strategies, and driving revenue growth through customer acquisition and retention. The role is also responsible for achieving sales targets, building and maintaining strong relationships with key clients, and ensuring customer satisfaction. Key Responsibilities Develop and implement sales strategies to achieve revenue targets and growth in the assigned region. Monitor and analyze market trends, customer needs, and competitor activities to identify opportunities for growth. Lead, motivate, and manage a team of sales representatives to achieve individual and team sales goals. Conduct regular team meetings to review performance and provide feedback. Provide coaching, training, and performance feedback to team members to enhance their skills and productivity. Build and maintain strong, long-term relationships with key customers and prospects. Address customer issues and concerns promptly, ensuring high levels of satisfaction and loyalty. Collaborating with cross-functional teams to ensure support to meet customer expectations. Share market insights and customer feedback with internal teams to improve products and services. Conduct regular market analysis to identify trends, customer needs, and competitive landscape. Prepare sales reports, forecasts, and performance analysis for the management To manage customer accounts payable and ensure on-time collection Education: Engineer, Postgraduate degree in Business Preferred Experience An engineering graduate in Mechanical OR Industrial Production with min. 8+ years of experience in Sales / Application, preferably metal cutting products and working in a technical manufacturing environment. Should be Competent in understanding and communicating all product and technical information. Able to assess customer needs competently. A computer literate with good presentation skills and lot of drive/energy to bring co-ordination and cohesiveness amongst all functions to implement the decided strategies and achieve sales plan. Strong administrative/communication skills. Should be willing to travel extensively. Should be willing to work with cross functional teams to meet customer needs Equal Opportunity Employer Show more Show less

Mercer is seeking candidates for the following position based in their GGN Office This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Metrics, Analytics & Reporting No. of Open roles - 1 What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 6+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_310057 Show more Show less

Key Responsibilities Identify and pursue potential business opportunities through lead generation, market research, and networking. Build and maintain strong client relationships to drive customer retention and satisfaction. Prepare and deliver impactful business proposals and presentations to convert prospects into clients. About Company: Adyime Solutions is a forward-thinking digital solutions company specializing in delivering cutting-edge web, mobile, and cloud-based applications. We cater to a diverse range of clients, offering tailored software development, UI/UX design, digital marketing, and IT consulting services. At Adyime Solutions, we believe in innovation, quality, and collaboration. Our mission is to empower businesses through technology by crafting scalable, efficient, and user-centric solutions. We're passionate about nurturing fresh talent and offer a dynamic environment for interns to learn, grow, and contribute meaningfully to real-world projects. Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate / Graduate Degree in any discipline Preferred Industry FSI Show more Show less

Oliver Wyman DNA team is looking to hire a Client Delivery Senior Manager - we are looking for an exceptional candidate with strong expereince in Data Analytics, Reseach/ Due deligence in the Privace Capital space. This role is based out of our Hyderabad office. OW DNA Overview The Oliver Wyman DNA is a distinguished center of excellence for business analytics and data analytics within Oliver Wyman. This group leverages data and information to provide business insights to Oliver Wyman consulting teams driving positive outcomes and tangible impact for Oliver Wyman’s clients. The group combines cutting edge data science expertise with core consulting expertise to augment engagement teams with analytical firepower to deliver outstanding results. Key Responsibilities: Oversee execution of complex due diligence, valuation, and portfolio value creation projects for private capital clients, ensuring alignment with all stakeholders and exceeding client expectation Serve as the senior relationship owner for key private capital partners and principals, developing trusted partnerships with internal and external stakeholders Provide strategic oversight and thought leadership on buy-side and sell-side transactions, IPO readiness, and post-deal integration, ensuring delivery of actionable insights that drive significant value Lead the development and implementation of innovative analytics, advanced financial modeling, and research methodologies tailored to private capital industry Identify emerging trends, risks, and value creation opportunities in private capital markets, collaborating with firm leadership to shape service offerings and drive business growth Guide and mentor managers and junior team members, fostering a high-performance culture focused on professional development, collaboration, and talent retention Oversee multiple projects and engagements with a focus on high performance and rigor, while motivating the team to achieve excellence. Ensure rigorous adherence to firm methodologies, and industry best practices across all client engagements Lead business development activities by developing tailored proposals, and supporting practice leaders with managing the business development effort Drive continuous improvement of the private capital practice through knowledge sharing, training, recruitment, and adoption of emerging technologies such as GenAI and advanced analytics platforms Maintain a deep understanding of private capital market dynamics, sector-specific investment strategies, and the evolving needs of private equity, venture capital, and alternative asset managers Demonstrate an entrepreneurial mindset and proactive leadership style, with a commitment to delivering measurable client impact and supporting long-term growth of the private capital advisory business Education: Bachelor’s degree in Science, Finance, Mathematics, Economics or equivalent. MBA, MS or Certificate courses in analytics preferred Experience: 7+ years of progressive experience in private capital, data analytics, market research, due diligence, and/or management consulting, with a strong record of leadership and client impact Extensive experience managing complex, multi-stakeholder projects across the full private capital deal lifecycle, preferably in a global consulting Proven ability to build and manage relationship with stakeholders (both internal and external) Demonstrated success in leading and developing high-performing teams, including managers and junior staff, across multiple projects and geographies Deep expertise in financial modeling, market research, analytics, and the application of advanced analytical tools and technologies, including emerging technologies such as GenAI Exceptional written and verbal communication skills, with the ability to present complex concepts and recommendations to senior stakeholders Experience with specialized data sources (e.g., Capital IQ, Factiva, Bloomberg) and advanced research techniques Entrepreneurial mindset, proactive leadership style, and a commitment to practice growth and innovation Willingness to travel as required to meet client and business needs Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_313347 Show more Show less

Hiring: Email / Chat Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA Shift: Day / 247 rotational shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email / Chat Process) for a leading international BPO. This role involves handling customer queries through email and chat, ensuring excellent customer satisfaction. Experience : Minimum 1 year in customer support (email/chat preferred) Qualification : Graduate / Undergraduate Skills: Excellent written and verbal communication Good typing speed & accuracy Customer handling BPO metrics (CSAT, AHT, SLA) Apply now.... CONTACT: Archana- 9332827358

Key Responsibilities Develop and implement strategic sales plans to achieve company targets Build and maintain relationships with corporate clients to ensure customer satisfaction and retention Identify new business opportunities and actively seek out potential clients Prepare sales presentations and proposals to showcase our products and services Negotiate contracts and close deals to meet sales quotas Collaborate with the marketing team to develop effective promotional strategies Stay updated on industry trends and competitor activities to stay ahead in the market About Company: We are a one-stop IT infrastructure solution catering to SMBs, corporates, government, industries, education, and healthcare sector. At ETSC we provide on-premises and on-demand IT infrastructure solutions and services. With over 39 years of experience, we are one of the leading IT solutions companies. Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

As an Inside Sales intern at THRM Digital Marketing Agency, you will have the opportunity to develop your skills in effective communication, sales, cold calling, inside sales, and marketing. You will play a crucial role in driving revenue growth and expanding our client base. Conducting outbound cold calls to potential clients to generate leads and schedule appointments. Assisting in creating and implementing sales strategies to meet and exceed sales targets. Collaborating with the sales team to effectively communicate our services and value proposition to prospects. Updating and maintaining CRM databases with accurate and up-to-date information. Assisting in the preparation of sales presentations and proposals for clients. Participating in team meetings and brainstorming sessions to contribute fresh ideas and insights. Providing exceptional customer service and support to ensure client satisfaction and retention. If you are passionate about sales and eager to learn and grow in a fast-paced digital marketing environment, this is the perfect opportunity for you to kickstart your career. Join us at THRM Digital Marketing Agency and make a real impact! About Company: THRM Digital Marketing Agency is your full-service partner for all things digital! We specialize in social media marketing, website development, account management, Meta & Google ads, graphic designing, content creation, and influencer marketing. Our mission is to help businesses grow their online presence through strategic campaigns and organic growth. From crafting creative solutions to executing high-impact strategies, we ensure your brand stands out in the digital landscape. Let's transform your digital journey together! Show more Show less

Who We Are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions and act on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. Why would you love this job? As an Engagement Manager, you will have dual responsibilities within the Professional Services organization. The first will be to collaborate with members of sales team to create service proposals for our prospects and customers during the pre-sales process. Our Services model is based on predefined service packages that are designed to deliver accelerated value to our customers within a short period of time. The second will be to manage the delivery of our service projects to our customers over a multi-week period ensuring that requirements are being met by our consultants and deliverables arrive on schedule. The Professional Services team uses an Agile Sprint model to design, develop and deliver our consulting services to our customers. The ideal candidate has a technical background, proven project management experience, team leadership abilities and business development experience. You enjoy managing a wide variety of technical projects demonstrating an attention to detail, patience and pragmatism never losing sight of the customer’s business objectives. What You’ll Do Manage professional services engagements by defining deliverables, timelines and reporting procedures, and driving projects to successful completion. Own the success of your portfolio of customers, including project execution, retention, renewal and upsells. Ensure that customers fully leverage their Redis Enterprise subscriptions and services on an ongoing basis and derive maximum value from their investments. Develop technical expertise with Redis, Redis Enterprise and Redis Stack and leverage that expertise to develop SOW proposals and guide technical discussions during consulting engagements. Develop business strategies that enable customers to grow in deployment maturity and competence and successfully execute key database projects. Develop deep relationships with customers. Travel to customer sites, trade shows and sales prospects as needed. Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management and R&D teams. What will you need to have? 5+ years of consulting and engagement management experience serving enterprise customers. Excellent communication skills, including presentation, oral, written and listening capabilities. The ability to facilitate discussions and resolve conflicts is vital. Experience with new technology adoption, business transformation and change management. Project Management Professional (PMP) and/or Agile Scrum certifications. BS in Computer Science / B.A. or equivalent technical work experience. Available to travel up to 40% of the time when conditions permit; the location is flexible, working from office or home, per sales team structure and management directives. Extra Great If You Have Previous experience with open-source solutions and/or NoSQL platform products is a plus. Professional Services and/or Development Management experience is a big plus. We Give Back To Our Employees Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond,we offer all our team members fantastic benefits and perks: Competitive salaries and equity grants Unlimited time off to promote a healthy work life balance Frequent team celebrations and recreation events Home internet & phone stipend Learning and development opportunities Ability to influence a high-performance company on its way to IPO As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates. Show more Show less

Job Overview The Community Manager serves as the heart and soul of our coworking space, creating a vibrant ecosystem where members can thrive professionally and personally. This role combines hospitality, event management, operations, and relationship building to ensure an exceptional experience for all community members. Key Responsibilities Community Building & Member Experience Welcome new members with comprehensive orientations and ensure smooth onboarding Facilitate meaningful connections between members through introductions and networking initiatives Develop and nurture relationships with all members, understanding their businesses and needs Implement member retention strategies and regularly collect feedback for continuous improvement Resolve conflicts and address member concerns promptly and diplomatically Create and maintain member profiles and communication channels Events & Programming Plan, organize, and execute diverse community events (networking sessions, workshops, skill shares, etc.) Coordinate with external partners and speakers for educational and professional development programs Develop content for member newsletters, community boards, and digital platforms Create and manage a content calendar for community activities and events Measure event success and gather feedback to refine future programming Operations & Administration Manage daily operations of the coworking space, ensuring all facilities are functional and well-maintained Oversee front desk operations, including greeting visitors and handling inquiries Monitor space utilization and recommend optimizations when needed Assist with membership sales tours and converting prospects into members Maintain inventory of supplies and coordinate with vendors as needed Handle basic accounting tasks related to member billing and payments Marketing & Business Development Contribute to social media content and community storytelling Identify and pursue partnership opportunities with local businesses and organizations Represent the space at community events and industry gatherings Support marketing initiatives to attract new members Track and report key metrics on community growth, engagement, and satisfaction Qualifications & Skills Required Bachelor's degree or equivalent experience in a relevant field (hospitality, business, marketing, etc.) 2+ years of experience in community management, customer service, or related roles Exceptional interpersonal and communication skills with a natural ability to connect with diverse people Strong organizational skills with ability to manage multiple priorities simultaneously Proficiency with CRM systems, Microsoft Office Suite, and social media platforms Problem-solving mindset with ability to think creatively and strategically Self-motivated with ability to work independently and as part of a team Preferred Experience in coworking, hospitality, or event management Knowledge of the local business ecosystem and entrepreneurial landscape Understanding of space management and operations Experience with membership-based business models Familiarity with design thinking and community building principles Personal Attributes Genuine passion for helping others succeed Warm, approachable personality with exceptional hospitality mindset Adaptable and resilient in a fast-paced environment Proactive approach to identifying and addressing community needs Empathetic listener who builds trust easily Enthusiasm for entrepreneurship, innovation, and collaboration Working Conditions Full-time position with occasional evening and weekend hours for events Primarily on-site work in a dynamic, open office environment Some light physical activity (setting up for events, rearranging furniture, etc.) The ideal Community Manager thrives in social environments, genuinely enjoys helping others, and is passionate about creating spaces where innovation and collaboration flourish. They serve as the face of our coworking space and embody our values of connection, growth, and community.

Job Title: Sales Executive – Share Market Location: Indore Employment Type: Full-Time Experience Required: [Specify, e.g., 0-3 years] Job Summary: We are looking for a dynamic and result-driven Sales Executive to join our team in the Share Market domain. The ideal candidate will be responsible for acquiring new clients, advising them on stock market investments, and driving revenue growth for the company. Key Responsibilities: Identify and acquire potential clients for stock market investment and trading. Provide expert guidance on stock trading, investment strategies, and market trends. Build and maintain strong client relationships to enhance customer retention. Meet and exceed sales targets through effective lead generation and conversion. Keep up-to-date with financial market developments and share insights with clients. Coordinate with the research team to provide clients with relevant market updates. Ensure compliance with regulatory requirements and company policies. Key Skills & Requirements: Bachelor’s degree in Finance, Business, or a related field. Prior experience in sales, stock broking, or financial services preferred. Strong knowledge of equity markets, derivatives, and trading platforms. Excellent communication and negotiation skills. Ability to work under pressure and achieve sales targets. Certification from SEBI/NISM is a plus. Benefits: Competitive salary with attractive incentives. Training and career growth opportunities. Exposure to financial market trends and investment strategies. If you are passionate about sales and the stock market, we would love to have you on board Top of Form Bottom of Form ABOUT THE JOB Work location: Indore, Madhya Pradesh Experience: 0 – 3 years Qualification : BBA , MBA , B.COM or Sales, or any other education in the marketing. Package: 1.74 to 4LPA (Salary package and benefits are subject to negotiation based on qualifications and experience). + incentives (flat 10 % based on the sales you generate)

We are looking for a dynamic and results-driven Sales Executive to join our growing team. The ideal candidate will be responsible for onboarding new retailers, promoting fintech services (AEPS, DMT, BBPS, PG), driving revenue, and building strong market presence within the assigned territory. Key Responsibilities:Identify and onboard new retailers and distributors in the assigned area Promote and activate fintech products like AEPS, DMT, BBPS, QR/PG, and Recharge services Ensure timely achievement of monthly sales targets (GTV, NR, Onboardings) Conduct regular field visits and follow-ups with potential and existing partners Provide training, demos, and product knowledge to retailers Resolve partner queries and ensure high retention and satisfaction Maintain accurate records of leads, visits, conversions, and market feedback Share daily/weekly MIS reports with the reporting manager Requirements:Minimum 1–3 years of field sales experience (Fintech, FMCG, Telecom, BFSI preferred) Proven ability to meet and exceed targets Good communication and interpersonal skills Basic knowledge of digital financial services is a plus Own two-wheeler and Android phone mandatory Ability to work independently and handle pressure Perks & Benefits:Attractive incentive structure on performance Travel allowance as per company policy Growth opportunities within a fast-scaling fintech startup Skill-based learning and development support

Any hsc fresher All profiles avilable customer service, sales, collection, renewal, retention Note - Need immediate joiner

Handle Customer Inquiries: Respond promptly and professionally to customer inquiries via phone, email, live chat, or in-person interactions. Problem Resolution: Identify customer issues and provide effective solutions, ensuring customer satisfaction and retention. Product/Service Knowledge: Maintain up-to-date knowledge of the company's products, services, policies, and procedures to provide accurate information. Order Management: Assist customers with placing, tracking, modifying, and canceling orders or services. Complaint Handling: Manage customer complaints with empathy and patience, aiming for a positive resolution in line with company guidelines. Documentation: Accurately record customer interactions, issues, and resolutions in the company’s customer management system. Follow-Up: Ensure timely follow-ups on customer requests and unresolved issues until a satisfactory resolution is achieved. Team Collaboration: Work closely with other departments such as sales, technical support, and logistics to address customer needs. Feedback Collection: Gather customer feedback and report recurring issues or improvement opportunities to management. Maintain Professionalism: Uphold a courteous, positive, and professional demeanor in all customer interactions, representing the brand effectively.

Responsibilities : Job Description - Areas of Responsibility Indicative Activities Customer Experience Process oriented - should be able to implement & follow all set food & beverage SOP Restaurant food rating Section food rating Ensure minimum station of dispatch related errors Regular food testing at the unit for quality & quantity being served. All food safety and hygiene level in place at unit. Audit targets achieved All products available at unit to serve 100% satisfaction. Set targets for CAPD to be achieved. (Ar_P, O_D & Prep Time)Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup)All products serve within self life. Financial Achieving AOP (All controllable cost)Opening & Closing checklist followed Control Food Cost & Wastages Restaurant Rating (Focus on Product)Optimum use of labor at the unit Forecasting sales Ensure right indent is done as per sales forecast Daily reports as per brand sop Daily Inventory check. Proper GRN process at the unit to be followed. Follow-up with respective teams for smooth functioning of the unit. Coordinate with finance team for utility payment Correct Mid month & Monthly MIS Proper management for petty cash expense and strive towards reducing petty cast expenses Daily self Life check to ensure minimum spillage. Brand & Marketing Plan LSM activity for new launch product LSM activity to increase orders People Management One on One with team Member. Regular RNR Employee engagement activities Personal hygiene for team members Daily briefing with the team Retention of people. As per set target. Ensure every team member is trained on Brand SOP Training team members for next level responsibility / Growth (Operations)Refresher Training of team Duty Roaster Process / Initiatives Follow & Implement Brand SOP's at the unit level. Role & responsibilities

Job Title: Jewellery Customer Relationship Manager (CRM) Location: Ichchhapor , Surat Job Type: Full-Time Industry: Gems & Jewellery Job Summary: We are seeking a dynamic and customer-focused Jewellery CRM to build and maintain strong relationships with clients, ensuring an exceptional service experience. The ideal candidate will enhance customer retention and drive repeat business through proactive communication and personalized service. Key Responsibilities: Manage and nurture relationships with existing and potential clients Handle customer inquiries, complaints, and after-sales service professionally Maintain a client database and ensure timely follow-ups Coordinate with the sales and design team to meet customer expectations Track customer preferences and provide tailored product recommendations Maintain records of client communications and transactions Assist in creating loyalty programs and engagement strategies Gather feedback to improve service quality and customer satisfaction. Requirements: Proven experience in CRM, customer service, or sales (preferably in diamond jewellery) Must have fluent English communication skills Strong interpersonal and problem-solving abilities Excellent organizational and multitasking skills Proficiency in CRM software and Microsoft Office Passion for customer service and relationship management

Job Title: Field Sales Electrical EngineerDepartment: Sales & Business Development Location: Vadodara (Field-based across Gujarat and Western India) Reporting to: Sales Manager / Partner – Business Development 🎯 Job Objective:To generate and convert leads into business by promoting WTS's range of industrial electrical solutions (control panels, VFDs, PLC systems, LV switchgear, and automation products), ensuring customer satisfaction, and driving revenue growth in assigned territories. 📋 Key Responsibilities:1. Lead Generation & Business DevelopmentIdentify potential customers in sectors like oil & gas, chemical, infrastructure, OEMs, and utilities. Visit industrial estates, factories, and project sites to introduce WTS offerings. Develop business from new accounts and enhance share-of-wallet from existing clients. 2. Customer Interaction & Relationship ManagementConduct face-to-face meetings, technical discussions, and presentations. Maintain relationships with client decision-makers including purchase, maintenance, and project teams. Ensure timely follow-ups, feedback collection, and CRM updates. 3. Solution SellingUnderstand customer needs and offer the right WTS solutions (PCC, MCC, APFC, PLC panels, Siemens/Schneider drives, etc.). Coordinate with the design/engineering team for custom solutions. Explain technical specifications and value propositions convincingly. 4. Proposal CoordinationPrepare and submit RFQs, quotations, and tender documents with accurate technical and commercial details. Coordinate with internal estimation and costing teams. Ensure timely submission of documents and follow up for decisions. 5. Sales Closure & Payment Follow-UpNegotiate prices, terms, and delivery schedules in line with company policies. Finalize orders and hand over order execution details to project and production teams. Coordinate for advance payments, LC documents, or milestone billing as required. 6. Market Intelligence & ReportingTrack competitor activities, pricing strategies, and market trends. Provide feedback to management for new product development and pricing corrections. Submit weekly reports covering visits, inquiries, funnel status, and closures. 🛠️ Tools & Skills Required:Technical Knowledge: LV panels, switchgear, motor starters, VFDs, automation systems Sales Skills: Lead generation, consultative selling, negotiation, customer engagement Tools: MS Excel, Word, Outlook, CRM tools (if used), Google Maps Travel: Willing to travel extensively within Gujarat and nearby states Languages: Fluent in Gujarati, Hindi, and English 🎓 Qualifications:Diploma / B.E. in Electrical Engineering 0–3 years of experience in industrial or solution-based selling (freshers with strong communication skills can be trained) 🧾 KPIs (Key Performance Indicators):Monthly Order Booking Target (₹ Value) Inquiry-to-Quote Conversion Rate Order Closure Ratio Collection Efficiency Number of Effective Customer Visits Customer Retention and Satisfaction Index 📑 Compliance with WTS Policies:Must adhere to all terms mentioned in the appointment letter including: Business confidentiality Conduct discipline during field visits Timely submission of visit reports and expense claims Ethical sales practices