11633 Retention Jobs - Page 27

Oliver Wyman DNA team is looking to hire a Client Delivery Senior Manager - we are looking for an exceptional candidate with strong experience in Data Analytics, Due deligence in the Privace Capital space. This role is based out of our Hyderabad office. OW DNA Overview The Oliver Wyman DNA is a distinguished center of excellence for business analytics and data analytics within Oliver Wyman. This group leverages data and information to provide business insights to Oliver Wyman consulting teams driving positive outcomes and tangible impact for Oliver Wyman’s clients. The group combines cutting edge data science expertise with core consulting expertise to augment engagement teams with analytical firepower to deliver outstanding results. Key Responsibilities: Oversee execution of complex due diligence, valuation, and portfolio value creation projects for private capital clients, ensuring alignment with all stakeholders and exceeding client expectation Serve as the senior relationship owner for key private capital partners and principals, developing trusted partnerships with internal and external stakeholders Provide strategic oversight and thought leadership on buy-side and sell-side transactions, IPO readiness, and post-deal integration, ensuring delivery of actionable insights that drive significant value Lead the development and implementation of innovative analytics, advanced financial modeling, and research methodologies tailored to private capital industry Identify emerging trends, risks, and value creation opportunities in private capital markets, collaborating with firm leadership to shape service offerings and drive business growth Guide and mentor managers and junior team members, fostering a high-performance culture focused on professional development, collaboration, and talent retention Oversee multiple projects and engagements with a focus on high performance and rigor, while motivating the team to achieve excellence. Ensure rigorous adherence to firm methodologies, and industry best practices across all client engagements Lead business development activities by developing tailored proposals, and supporting practice leaders with managing the business development effort Drive continuous improvement of the private capital practice through knowledge sharing, training, recruitment, and adoption of emerging technologies such as GenAI and advanced analytics platforms Maintain a deep understanding of private capital market dynamics, sector-specific investment strategies, and the evolving needs of private equity, venture capital, and alternative asset managers Demonstrate an entrepreneurial mindset and proactive leadership style, with a commitment to delivering measurable client impact and supporting long-term growth of the private capital advisory business Education: Bachelor’s degree in Science, Finance, Mathematics, Economics or equivalent. MBA, MS or Certificate courses in analytics preferred Experience: 7+ years of progressive experience in private capital, data analytics, market research, due diligence, and/or management consulting, with a strong record of leadership and client impact Extensive experience managing complex, multi-stakeholder projects across the full private capital deal lifecycle, preferably in a global consulting Proven ability to build and manage relationship with stakeholders (both internal and external) Demonstrated success in leading and developing high-performing teams, including managers and junior staff, across multiple projects and geographies Deep expertise in financial modeling, market research, analytics, and the application of advanced analytical tools and technologies, including emerging technologies such as GenAI Exceptional written and verbal communication skills, with the ability to present complex concepts and recommendations to senior stakeholders Experience with specialized data sources (e.g., Capital IQ, Factiva, Bloomberg) and advanced research techniques Entrepreneurial mindset, proactive leadership style, and a commitment to practice growth and innovation Willingness to travel as required to meet client and business needs Show more Show less

Key Responsibilities: Promote offerings to senior citizens and their families through on-ground outreach Achieve local sales targets for memberships and services Organize small-scale events, demos, and engagement sessions Build connections with local communities and residential associations Generate leads via field visits, referrals, and networking Report activity, lead status, and conversions to the Regional Head Provide post-sale support to ensure member satisfaction and retention Requirements: Bachelor’s degree in any discipline 1–3 years of experience in field sales or community outreach Strong interpersonal and communication skills Familiarity with l ocal language and culture Willingness to travel within the assigned region Experience working with senior citizens is a plus Benefits: Incentive-based performance rewards Travel allowance Supportive environment with growth opportunities Opportunity to create real social impact Show more Show less

Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. 1)Role _ (Sales) No of Position - 5 2) Role_ (Key Account Management) No of Position - 3 Any Interested Candidate can share their CV on ayushmee.pattanaik@dropdash.co or on WhatsApp 9810776324 Role _ (Sales) { No of Position - 5} Key Responsibilities  Sales Strategy & Outreach: Develop and implement sales strategies to attract new drop-shippers and expand the D2C/Drop-shippers base in our company.  Customer Acquisition: Pitch to D2C/Drop-shippers, drop shipping services to potential clients, focusing on the benefits of our platform, product catalog, and competitive advantages.  Client Relationship Management: Build and maintain long-term relationships with drop-shippers, ensuring satisfaction, resolving issues, and encouraging long team business engagement.  Negotiation & Closing Deals: Negotiate contracts, pricing, and terms with D2C/Drop-shippers, ensuring profitability and adherence to company policies.  Product Knowledge: Maintain in-depth knowledge of the D2C/Drop shipping process, product offerings, and industry trends to effectively communicate with prospects and D2C/Drop-shippers clientele.  Sales Reporting & Forecasting: Track sales performance, report on KPIs, and provide regular updates to the Sales Manager. Provide sales forecasts and contribute to team goals.  Customer Feedback & Market Insights: Gather feedback from drop-shipper to improve services, identify new opportunities, and stay ahead of industry trends. Required Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment.  Personal Attributes: o Highly motivated and results-driven with a proactive approach to sales. o Strong problem-solving skills and ability to think strategically. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Role_ (Key Account Management) { No of Position - 3} Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes.  Required Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies.  Required Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment.  Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Show more Show less

We are looking for a client-focused and performance-driven Key Account Manager (KAM) to manage and grow key client relationships in the C2H and permanent hiring domain. This role requires a strong understanding of both client expectations and recruitment delivery , acting as a bridge between clients and internal teams to ensure consistent success and service quality. Key Responsibilities: Client Relationship Management: Serve as the single point of contact for assigned key clients. Understand client hiring needs and workforce planning. Maintain high levels of client satisfaction and engagement. Delivery Oversight: Collaborate with internal recruitment teams to fulfill open positions in a timely manner. Ensure smooth coordination between client stakeholders and delivery teams. Monitor candidate progress from submission to onboarding. Account Growth & Retention: Upsell staffing services, including permanent and C2H hiring, to existing accounts. Identify new business opportunities within assigned accounts. Track account performance and resolve client concerns proactively. Reporting & Communication: Share regular status updates and performance reports with clients. Conduct review meetings with clients and internal teams. Maintain accurate documentation and follow-up records using CRM tools. Required Skills & Qualifications: 3+ years of experience in account management/client servicing in the staffing or recruitment industry Good understanding of C2H and permanent hiring models Strong interpersonal, coordination, and client-handling skills Ability to work independently with attention to detail and timelines Proficiency in Excel, MS Office, and ATS/CRM platforms Excellent written and verbal communication Show more Show less

Job description The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Exp:- 2 to 4 Location: Noida Job Type : Fulltime Salary : 2,40,000 LPA to 5,00,000 LPA Joining : Immediate About OTUSONE LLP OTUSONE LLP is a fast-growing IT service provider committed to delivering cutting-edge solutions in web development, mobile app development, custom software, UI/UX design, and digital transformation. With a client-first approach and a strong portfolio of over 400+ projects, we partner with startups and enterprises to help them scale through technology. Position Overview We are seeking a highly driven and result-oriented Business Development Manager to lead and manage the entire sales and marketing cycle at OTUSONE LLP. The ideal candidate will be responsible for identifying new business opportunities, generating and nurturing leads, converting prospects into long-term clients, and overseeing end-to-end marketing efforts. Key ResponsibilitiesLead Generation & Conversion Strategize and execute lead generation campaigns via digital platforms, cold outreach, referrals, and networking. Research and identify potential clients in domestic and international markets. Qualify leads and move them through the sales pipeline. Prepare and deliver customized business proposals and pitches. Convert leads into business opportunities through effective negotiation and relationship-building. Client Handling & Communication Act as the primary point of contact for new and existing clients. Conduct virtual or in-person client meetings to understand their project requirements and propose suitable solutions. Maintain strong relationships and ensure a high level of client satisfaction and retention. Coordinate between the client and internal teams to ensure project alignment and delivery. Marketing Strategy & Execution Plan and execute marketing campaigns, including digital marketing, social media promotions, and email outreach. Manage and improve the company's presence on LinkedIn, Clutch, GoodFirms, and other relevant platforms. Work closely with the design and content team to create compelling marketing collateral and sales presentations. Analyze marketing data and performance metrics to optimize future campaigns. Required Skills & Qualifications Bachelor's or Master’s degree in Business Administration, Marketing, or related field. Proven track record in B2B IT sales, lead generation, and client handling (minimum 2 years). Strong communication, negotiation, and interpersonal skills. Understanding of the IT services ecosystem (web/app/software development). Ability to work independently with minimal supervision. Familiarity with CRM tools and marketing automation platforms is a plus. What We Offer Competitive salary and performance-based incentives. Opportunity to grow with a visionary and fast-growing tech company. Exposure to diverse clients across multiple industries. Supportive and collaborative team culture. To Apply Send your resume and cover letter to recruitment@otusone.com with the subject line “Application for Business Development Manager – OTUSONE” Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Business development: 2 years (Preferred) total work: 2 years (Preferred) Language: English (Preferred)

Ultimate role is to manage the Member Onboarding Process Conducting the fitness consultation Determining the right combination of personnel and tools for each member Managing the retention score Will also strategize, organize and promote programs across several areas including: Community, Self-Directed, Group and Personal Training Will manage Trainer on-boarding and staff training Creating touch-points and calling irregular members Prepare Educational Resources and member engagement activities planner

Key Responsibilities: Promote offerings to senior citizens and their families through on-ground outreach Achieve local sales targets for memberships and services Organize small-scale events, demos, and engagement sessions Build connections with local communities and residential associations Generate leads via field visits, referrals, and networking Report activity, lead status, and conversions to the Regional Head Provide post-sale support to ensure member satisfaction and retention Requirements: Bachelor’s degree in any discipline 1–3 years of experience in field sales or community outreach Strong interpersonal and communication skills Familiarity with local language and culture Willingness to travel within the assigned region Experience working with senior citizens is a plus Benefits: Incentive-based performance rewards Travel allowance Supportive environment with growth opportunities Opportunity to create real social impact Show more Show less

Customer Support Executive(non-voice) Job description Responsibilities You will use email and chat applications to give clients quick answers to their queries. Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Collaborate with other team members and departments to ensure customer satisfaction Ask customers targeted questions to quickly understand the root of the problem Address and resolve customer complaints or concerns in a professional and timely manner Update our internal databases with information about technical issues and useful discussions with customers Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Prioritize and manage several open issues at one time Maintain jovial relationships with clients Requirements At least 1-3 years of chat or social media customer support, escalation, or retention experience in B2B, B2C process The strong customer-centric thought process Excellent verbal and written communication skills in English. Good probing skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Patience when handling tough cases Be a fast learner, understand our product in and out Flexible to work in rotational shifts and week offs Open to taking additional responsibilities Job Type: Full-time Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently based out in Hyderabad? Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer support: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person

Company Description The Hoffmann Group is Europe's leading system partner for professional tools, with a comprehensive range of 70,000 quality tools and a delivery reliability of 99.9%. Through trade, manufacturing, and service, we support the productivity of our customers and ensure maximum supply reliability and innovation. With over 90 years of experience, we are the preferred supplier for businesses of all sizes worldwide. Role Overview: We’re seeking a skilled and customer-focused Customer Service Engineer to streamline order processes, manage invoicing and quotations, and provide technical support. This role plays a key part in ensuring a seamless experience for our clients from order to delivery. Key Responsibilities: Design and implement an efficient order process for seamless customer experience Prepare customized offers/quotes based on customer needs and follow up via phone Record all interactions and transactions in SAP MM Track orders, monitor delivery dates, and ensure timely, error-free fulfillment Manage customer complaints professionally, turning challenges into retention opportunities Serve as the primary contact for product/service inquiries and technical support Support field sales agents with customer requirements and order coordination Provide troubleshooting and technical solutions to resolve concerns Handle invoicing, quotations, and payment follow-ups via SAP MM Collaborate across departments (sales, suppliers, logistics) for smooth execution Cross-reference products/services to offer the best-fit solutions to customers Required Skills & Experience: 3 years of experience in customer service or service engineering Proficiency in SAP MM , MS Office, and invoicing/quotation systems Strong communication and coordination skills Experience in the automobile industry or technical service environment preferred Show more Show less

This is a remote position. Job Opening: Social Media Content Creator – Celebrity & Entertainment News Company: MEA Worldwide (MEAWW) Location: Remote | Experience: 1–4 Years | Type: Full-Time About MEAWW MEAWW is a global digital media company covering everything from entertainment to pop culture, celebrity gossip to trending news. We serve millions of readers daily across multiple platforms. As we continue to grow, we’re looking for creative talent to help amplify our voice across social media. Position Overview We’re on the hunt for a Social Media Content Creator with a deep passion for celebrity, entertainment, and internet culture. Your primary responsibility will be to create and schedule up to 5 engaging short-form video reels per day for platforms like Instagram, Facebook, YouTube Shorts , and TikTok . Requirements What You’ll Do: Research and track daily trending stories in celebrity, pop culture, and entertainment Write compelling, concise scripts tailored for short-form video formats Edit and assemble video content using tools like CapCut, Canva, or Adobe Premiere Ensure strong storytelling, high retention hooks, and visually engaging content Schedule and publish reels using platforms such as Meta Creator Studio and YouTube Studio Add optimized captions, hashtags, and follow SEO and platform best practices Monitor content performance and adapt based on insights What You’ll Need Minimum of 1 year of experience in content creation, video editing, or social media (entertainment/celebrity niche preferred) Strong scriptwriting and storytelling abilities Solid working knowledge of IG, YT Shorts, TikTok, and Facebook video trends Proficiency in editing tools like CapCut, Adobe Premiere, Canva, or similar High attention to detail and ability to meet daily deadlines Proactive attitude with the ability to work independently and collaborate with editorial team Benefits Shift timings- 10 am-6 pm, 6 days a week. This is a remote job. CTC- 2.4LPA - 5LPA Bonus Points If You Have A background in journalism or digital entertainment media Experience scripting for reels or creating viral content Familiarity with analytics and performance tracking tools Show more Show less

This is a remote position. Job Title: Scriptwriter – Social Media Content Location: Remote | Full-Time Company: Pubninja About Pubninja Pubninja is a dynamic content creation and management company powering high-performing digital brands. We're known for delivering trending, high-quality, and engaging content across platforms like Instagram, YouTube, Facebook, and more. We’re now looking for a creative scriptwriter to shape our content voice and drive social engagement. Role Overview We are seeking a versatile Scriptwriter who understands the pulse of the internet and knows how to turn ideas into scroll-stopping hooks, scripts, captions, and calls-to-action for video-first content across platforms. Requirements Responsibilities: Write compelling hooks, video scripts, captions, and CTAs tailored for Reels, Shorts, and other short-form formats. Collaborate with content creators, editors, and strategists to bring viral ideas to life. Craft platform-specific copy optimized for engagement across Instagram, YouTube, Facebook, and more. Stay ahead of trends, formats, and social language to ensure fresh, relevant content. Apply basic SEO principles and hashtag strategies to maximize reach and discoverability. Requirements: 2+ years of experience writing for social media or digital-first video platforms. A keen sense of what makes content go viral — from sharp hooks to emotional storytelling. Familiarity with social formats, trends, meme culture, and audience psychology. Basic understanding of SEO and hashtag usage to improve content performance. Strong attention to detail and the ability to work fast without compromising quality. Bonus If You Have written for brands in the entertainment, pop culture, or youth content space. Understand script pacing and retention techniques for 15–60 second video formats. Benefits Where is this role located? Remote: (India) This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. Shift Timings Morning shift (10 am - 7 pm), six days a week. Please Note: You will be required to work on the weekends. You will have a mid-week off. CTC: 2.4 - 5 LPA, depending on experience. Show more Show less

JOB DESCRIPTION- Performance Marketer Job Title: Performance Marketer Job Type: Full-Time Location: Noida Sector 63 Experience: 1-3 years Budget: Up to 3.6 LPA Job Summary: The Performance Marketer will be responsible for planning, executing, and optimizing paid marketing campaigns across multiple digital platforms. This role requires a strong analytical mindset, expertise in performance marketing strategies, and the ability to drive measurable business growth. Key Responsibilities: ● Develop, implement, and optimize performance marketing campaigns across channels such as Google Ads, Meta Ads, LinkedIn Ads, and other relevant platforms. ● Analyze data to track campaign performance, identify trends, and optimize for conversions and ROI. ● Conduct A/B testing to improve ad creatives, copy, and targeting strategies. ● Manage budgets effectively to ensure efficient spending and maximum returns. ● Work closely with the creative team to develop high-converting ad creatives. ● Stay updated with the latest digital marketing trends, algorithms, and best practices. ● Collaborate with SEO, content, and product teams to ensure integrated marketing efforts. ● Prepare detailed reports and insights on campaign performance and present findings to stakeholders. ● Implement retargeting and remarketing strategies to maximize customer retention and engagement. Qualifications & Requirements: ● Bachelor’s degree in Marketing, Business, Digital Media, or a related field. ● 3+ years of experience in performance marketing, digital advertising, or paid media management. ● Proven track record of running successful paid marketing campaigns with measurable results. ● Proficiency in digital marketing tools such as Google Ads, Facebook Business Manager, Google Analytics, and other performance tracking tools. ● Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. ● Experience with conversion rate optimization (CRO) and landing page optimization. ● Excellent communication, problem-solving, and project management skills. ● Ability to work in a fast-paced environment and manage multiple projects effectively. Why Join Us? ● Opportunity to lead and innovate in a data-driven marketing environment. ● A collaborative and dynamic work culture. ● Competitive salary and benefits package. ● Professional growth and learning opportunities. If you're passionate about performance marketing and driving measurable business results, we’d love to hear from you! How to Apply: Please submit your resume, a cover letter, and examples of past performance marketing campaigns to hr@toffeeglobal.com. Show more Show less

Digital Marketing Account Manager Shift Time: 6:00 PM to 2:00 AM IST Location: Ahmedabad (Work From Office) Blurbpoint Media, a leading digital marketing company, is looking for a Digital Marketing Account Manager to manage and grow client relationships from Australian clients to USA clients. This role is ideal for a seasoned digital marketing professional with expertise in Facebook Ads, Google Ads, SEO, and Web Development. Our Core Values: Result Driven: Our each processes, and services are connected with KPIs which measure results produced. Integrity: We are in constant endeavour to create a culture of trust and accountability. Client Centric: Our each processes, services, and solutions are designed keeping customers in the centre. Excellence: Our team continuously evolves their skills and knowledge around digital marketing to stay ahead of the curve. Key Achievements: APAC Search Awards Finalists – 2025 Top Digital Marketing Company, Clutch – Melbourne 2024 SEMRUSH Search Awards Australia 2022 Finalists Global Agency Awards – BEST SEO CAMPAIGN & BEST PPC CAMPAIGN Key Responsibilities: ✅ Build and maintain strong, long-term client relationships. ✅ Manage onboarding, strategy, and overall client success. ✅ Optimize digital marketing campaigns (Facebook Ads, Google Ads, SEO). ✅ Identify upsell and cross-sell opportunities to drive revenue. ✅ Ensure client retention through proactive solutions and support. ✅ Collaborate with internal teams for seamless service delivery. ✅ Analyze and report performance metrics with actionable insights. Qualifications: ✔ 3+ years in customer success and account management in the digital marketing industry. ✔ Experience handling 25+ client accounts. ✔ Must have experience working with international clients, especially Australian & USA clients. ✔ Strong expertise in Facebook Ads, Google Ads, SEO, and Web Development. ✔ Excellent communication skills, especially with Australian clients. ✔ Bachelor's degree in Marketing, Business, or a related field. What We Offer: 💰 Competitive salary + growth opportunities 📅 5-day workweek 🤝 Full management support 🚀 Lead your own client portfolio & upskill 🎉 Collaborative, fun team environment Show more Show less

Job Summary: The Resto Bar Manager is responsible for overseeing the daily operations of the restaurant and bar, ensuring excellent customer service, managing staff, maintaining high standards of food and beverage quality, and maximizing profitability. The role demands strong leadership, operational knowledge, and a passion for hospitality. Key Responsibilities: 1. Operations Management Oversee the day-to-day operations of the restaurant and bar. Monitor service standards and ensure high-quality food and drink offerings. Manage inventory and ensure optimal stock levels for bar and kitchen supplies. Ensure compliance with health, safety, and hygiene standards. 2. Staff Supervision Hire, train, schedule, and supervise restaurant and bar staff. Motivate and manage a team of servers, bartenders, chefs, and support staff. Conduct regular performance reviews and provide feedback. 3. Customer Service Ensure guest satisfaction through excellent service and hospitality. Handle customer complaints and feedback in a professional manner. Build rapport with regular guests to increase customer loyalty. 4. Financial Management Monitor daily sales and expenses to achieve revenue targets and control costs. Assist in budgeting, forecasting, and P&L management. Implement strategies to increase food and beverage sales. 5. Marketing & Promotions Coordinate promotional events and seasonal menus. Work with marketing team to develop social media and local advertising strategies. Suggest new ideas to attract more customers and boost customer retention. 6. Compliance & Licensing Ensure all alcohol licenses and food safety certifications are up to date. Enforce legal compliance in all areas, especially alcohol service regulations. Key Skills and Competencies: Strong leadership and team management skills Excellent communication and interpersonal skills Knowledge of food and beverage trends Good understanding of bar operations and mixology Customer-oriented with a focus on experience Basic accounting and financial reporting skills Ability to work in a fast-paced, high-pressure environment Qualifications: Degree or Diploma in Hotel Management, Hospitality, or related field Minimum 3–5 years of experience in a supervisory role in a bar or restaurant Certification in food safety and responsible alcohol service is a plus Working Conditions: Flexibility to work evenings, weekends, and holidays Physically fit to stand for long hours and perform lifting duties if required Show more Show less

We are seeking a skilled Senior Digital Marketing Executive to develop and execute strategic marketing initiatives that enhance brand visibility and engagement. The role involves market research, content creation, brand management, and digital marketing to drive growth and customer retention This is an exciting opportunity to join a prestigious Dubai-based company. Ideally, candidates should be ready to be proactive. This role is WORK FROM HOME Key Responsibilities: · Execute digital marketing campaigns that increase visibility, engagement, & brand awareness across the region. · Develop and implement Website, digital marketing campaigns across various channels, including social media, email marketing, SEO, and paid advertising. · Manage and coordinate influencer campaigns from briefing to execution. · Maintain and enhance brand identity across all channels. · Ensure websites are up to date with relevant information, campaign, and content updates · Support SEO efforts and digital content performance. · Plan and execute paid media and advertising campaigns. · Oversee content creation, including digital and social media assets. · Monitor trends, competitors, and campaign effectiveness to improve digital performance. What You'll Need: · Bachelor's degree in marketing, communications, or related field. · A minimum of 5 years experience and strong understanding of digital marketing channels and strategies. · Proficiency in social media platforms and marketing tools · Creative mindset with a passion for digital marketing · Manage SEO, SEM, and digital marketing campaigns best practices to optimize brand presence. · Experience in conducting SEO optimization, keyword analysis, conversion optimization, and content marketing · Familiarity with Google Sheet, Google Analytics, Google Search Console, and other digital marketing tools. · Familiarity with CRM tools, content scheduling platforms, and web analytics. · Experience in collecting and analyzing data · An analytical and critical thinking mindset Show more Show less

Company Overview: Dhampur Green is a premium health and wellness brand known for its natural, chemical-free sweeteners and gourmet products. With a growing footprint in the Indian market, we are expanding our reach into the HORECA (Hotels, Restaurants, Cafés, and Catering) segment. We are looking for passionate individuals to join our mission of delivering quality and innovation to our institutional partners. Position Overview: We are seeking a motivated and customer-centric HORECA Executive to develop and manage relationships with hotels, restaurants, cafés, and institutional buyers in the Delhi NCR region. The ideal candidate will play a key role in driving business growth, ensuring brand visibility, and providing exceptional service to clients. Key Responsibilities: Identify, approach, and onboard new HORECA clients (hotels, restaurants, cafés, caterers, etc.) Foster long-term relationships with key decision-makers to ensure customer retention Execute sales strategies in alignment with company goals for the HORECA segment Coordinate with internal teams (marketing, logistics, and supply chain) for timely product delivery and promotional execution Monitor market trends, competitor activity, and customer feedback for continuous improvement Maintain detailed records of sales activities, client interactions, and performance metrics Education: Bachelor's degree Experience: 2–5 years of experience in HORECA sales, preferably in the FMCG or Food & Beverage industry Skills: Excellent communication and interpersonal skills Proven ability to negotiate and close deals Strong understanding of B2B sales and distribution channels Goal-oriented mindset with the ability to work independently Proficiency in MS Office and CRM tools is a plus Willingness to travel within the assigned territory What We Offer: Competitive salary and incentive structure Opportunity to work with a fast-growing brand in a dynamic industry Supportive and collaborative work culture Career growth opportunities based on performance Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Schedule: Day shift Application Question(s): How many years of experience you have as a B2B Sales Executive? Do you currently reside in Delhi? Please specify your current monthly compensation. Please specify your expected monthly compensation. Language: English (Preferred) Work Location: In person

Hiring- Technical Trainer Roles and Responsibility: Develop Training Materials: Create and customize manuals, presentations, and e-learning content based on training needs. Deliver Training Sessions: Conduct engaging in-person, virtual, or hands-on sessions for various audiences. Evaluate Training Impact: Assess knowledge retention, gather feedback, and improve training materials. Gather and evaluate user feedback. Stay Updated: On the latest technology trends, tools, and best practices. Min requirements: Bachelor in Engineering, or Master’s degree holder, any experience is preferred but not mandated. Knowledge of Coding Languages (e.g. C++, Java,Python, JavaScript) and frameworks/systems (e.g. AngularJS, Git). Conduct Student Development program in the areas of technologies such as AI, Android, Cloud computing, ML etc. Experience with databases and Object-Relational Mapping (ORM) frameworks. Excellent communication skills for peer-to-peer and peer-to-leadership communication. Ability to learn new languages and technologies.  Strong analytical and problem-solving skills. Show more Show less

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Human Resources Job Number: WD30243469 Job Description Who we are Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg JCI Asia-Pacific Linkedin: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/ Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive Position Title: Human Resources Business Partner, Pune Business Centre Position Summary: Pune Business Center (PBC) is JCI’s first Financial Center of Excellence (FCOE) in India. The FCOE operates as a customer focused business partner to both Corporate and the Business Units. It provides centralized, efficient and cost-effective financial accounting and transaction processing within a robust control environment. This role will have the responsibility as HR partner for functional teams at the FCOE, Pune. This role must deliver best in class human resource programs and policies to best achieve organization’s objectives. What will you do Partner with Team Managers to build an innovative, dynamic & high-performance culture Recommend and support formulation of Human Resources policies and objectives on any topic associated with employee relations for PBC Determines, recommends and executes employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation including grievance handling Operationalize, execute and administer global or regional processes in support of key HR programs and delivery objectives. Manages day-to-day administration of HR processes to ensure timely and accurate execution of transactions Drive Learning and development initiatives in alignment with centre’s training needs and enterprise training programs for the responsible Business towers Drive continuous improvement initiatives for enhancing the employee experience and measure effectiveness Facilitate the HR processes and initiatives for performance management, organization design, employee engagement and organization talent review for the Tower Conduct HR interviews, Offer reviews and new joiner induction for the functional teams Determine grass root level engagement needs for various employee segments, design and drive initiatives/surveys and recognition program for the functional teams across the center Assists with employee communication and feedback through meetings, employee focus group and one-on-one meetings Help drive retention by counselling employees, resolving issues of conflict before the need for escalation arises, manage exit interviews, identifying areas of improvement based on exit interview data, counsel managers on employment issues, coach employees by always making oneself available and approachable as a point of contact in situations requiring HR intervention Plan and organize team-building events and assist in cultivating a collaborative, friendly and fun work environment at the Center

(25004Q9) India-Maharashtra-Mumbai | Full-time | Permanent | Mixed Shift Job Title - TELESALES EXECUTIVE Introduction DHL is a leading global brand in the logistics industry. DHL’s family of divisions offers an unrivalled portfolio of logistics services, ranging from national and international parcel delivery, international express, road, air and ocean transport, to industrial supply chain management. With its unrivalled presence in developing markets, DHL is decisively positioned as “THE logistics company for the world”. DHL Express is a company that pioneered cross-border express delivery in 1969 & now is active in more than 220 countries and territories worldwide. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place. Role Descriptor DHL Express is looking for a Telesales Executive to join & lead our telesales team. He/she will have to maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. He/she will be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts. Role Details Role title : Telesales Executive Corporate/Business Division : Express Department/Function : Commercial-(Sales) Job Family : EXP IN Telesales Reports to : Telesales Manager Scope of role No. Of FTEs [year]: Total FTEs managed under the Telesales Segment Key Responsibilities He/she will have to perform the following key activities: Undertake any projects/duties assigned by the Telesales Manager or Sales Manager. Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. Manage a portfolio of customers via telephone. Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved. Provide customer oriented service at all times relating to specific sales issues. Maintain value of accounts that is 40% acquisition, 30% development, 30% maintenance, calls rate per day which will be 38 calls per day. Maintain Bi-weekly sales, planning sessions, Coaching Sessions. Maintain Country Sales Function.(Field Sales Group, Telemarketing Group, Telesales Group, Marketing, CS Groups) Liaise closely with Sales Channels and other departments within DHL for cost effective service and achieving specific area target. Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client. Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls. Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders. Development of knowledge and commercial awareness about DHL’s services to maximize the sales function. Adhere to regional standards on profit margins and discount guidelines. Open new accounts and ensure they trade profitably. Maintain cost sensitive customer agreements with suggested minimum pricing tariff. Complete daily and weekly productivity reports to measure individual and department effectiveness. Ensure that customer information is maintained accurately on the customer database. To enable improvement and change within the organization. Skills Required Telephone skills. Communication skills (English and local language), spoken and written. Profile Requirements 3 years of experience in sales. Diploma (or equivalent). Profile Requirements 3 years of experience in sales. Diploma (or equivalent). Posting Legal Entity DHL Express (India) Pvt. Ltd.

Location: Agra, Uttar Pradesh, India Job ID: 82407 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Modernization Sales- Account Executive/ Sr. Account Executive/ Account Manager Your main responsibilities Modernization Sales will be responsible for revenue generation by proposing and procuring replacement/modernization of existing Schindler or non Schindler products and being constantly focused on 'Customer Satisfaction' What you bring Responsibility: Collecting leads and market information about potential customers. Approaching such establishments (residential or commercial) with elevators looking for either replacement or modernization. Understanding the customer needs . Auditing existing equipment and determining on retention of components and gauging financial viability . Makes the sales pitch. Commercial negotiations and order finalization. Assisting the Installation team during project execution. Project handover and order closing. Collection of payment. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website . At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Location: Agra, Uttar Pradesh, India Job ID: 82407 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Modernization Sales- Account Executive/ Sr. Account Executive/ Account Manager Your main responsibilities Modernization Sales will be responsible for revenue generation by proposing and procuring replacement/modernization of existing Schindler or non Schindler products and being constantly focused on 'Customer Satisfaction' What you bring Responsibility: Collecting leads and market information about potential customers. Approaching such establishments (residential or commercial) with elevators looking for either replacement or modernization. Understanding the customer needs . Auditing existing equipment and determining on retention of components and gauging financial viability . Makes the sales pitch. Commercial negotiations and order finalization. Assisting the Installation team during project execution. Project handover and order closing. Collection of payment. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website . At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

We are seeking a hands-on Senior Field Marketing Manager to lead the development and execution of integrated marketing activities to meet sales growth and customer retention targets. The role also oversees the creation and delivery of campaigns across multiple channels and manages the India marketing budget. This role is ideal for a digitally savvy experienced marketer, who enjoys teamworking, managing details, coordinating campaigns, and executing online tactics. Will have to work closely with regional sales and marketing teams, and receive strategic guidance from the global Go-to-Market leadership team to ensure alignment and success. About You – Experience, Education, Skills, And Accomplishments Bachelor's degree or equivalent, preferably in Marketing, Communications, or related field. 7 years of relevant experience in field marketing, digital marketing, or marketing operations. Experience of planning and executing marketing campaigns to drive business growth. Strong organizational and communication skills; ability to coordinate across teams. Good English communication skills. It would be great if you also had… Experience in managing major regional events. Familiarity with marketing automation tools (e.g., Eloqua, Marketo) and CRM systems (e.g., Salesforce) preferred. Experience working with a CMS (e.g., WordPress, Drupal, Sitecore) and basic HTML/CSS is a plus. What Will You Be Doing in This Role? Leads the development and execution of integrated marketing activities, aligning with sales goals and global initiatives. Leads creation and delivery of multi-channel campaigns across email, social, digital, webinars, and events. Collaborates with sales leadership and global marketing to ensure that marketing plans support revenue growth and customer retention. Manages the marketing budget, ensuring maximum ROI on campaigns and events. Provides direct ownership of in-market activities, including campaign localization and execution for the sales organization. Regularly reports on campaign performance, sharing insights and recommendations. Drives innovation in marketing efforts by testing new channels, communication methods, and technologies. Solutions you will be promoting At Clarivate, we provide intellectual property data, software and expertise to help companies drive innovation, law firms achieve practice excellence, and organizations worldwide effectively manage and protect critical IP assets. Our solutions aim to transform the way organizations create, manage and protect intellectual property across the globe. About The Team This role is part of the APAC Field & Demand Marketing team, a dynamic group of eight talented marketers based across the Asia-Pacific region. The team reports to the APAC Marketing Director and plays a key role in driving regional campaigns, event execution, and field engagement to support business growth. You will also be connected to our broader global marketing organization, which includes seasoned experts across product marketing, demand generation, event management, marketing analytics, and operations. Together, we work collaboratively to deliver impactful, data-driven marketing strategies that support our global business goals. Benefits Competitive compensation, based on experience. Includes performance-based incentives. Flexible Work Setup: Hybrid-friendly working style, with a focus on outcome, not just hours. International Collaboration: Work closely with global marketing, sales, solution consultant and product teams across APAC, EMEA, and North America. Learning & Growth: Exposure to strategic marketing planning and opportunities to grow into regional or digital leadership roles. Supportive Team Culture: Work in a collaborative, inclusive environment with mentoring and cross-functional engagement. Meaningful Work: Help position innovative IP solutions that make an impact in research, technology, and business worldwide. Hours of Work 40-hours per week, permanent full-time position At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Location: AARETCH SOLONICS LTD. , Mandideep, Bhopal, MP-462046 Department: [Sales] Reports To: [Sr. Manager_CRO] About the Role: We are seeking a motivated and skilled Trading Sales Engineer/manager to join our team. This role combines technical expertise with sales acumen to drive business growth in the trading sector. The ideal candidate will be responsible for tie ups with other companies for different product lines & put effort to have trading orders with own/team effort & experiences. Also having own strong client relationships, data base, understanding technical requirements and offering tailored solutions to meet client needs. Key Responsibilities  Identify and pursue new business opportunities in the industries, plants, defense etc.  Engage with clients to understand their technical and commercial needs.  Provide technical advice and customized solutions for trading products.  Prepare and deliver technical presentations and proposals to clients.  Collaborate with internal teams, including procurement and operations to ensure timelydelivery of products.  Stay updated on market trends, competitor activities and emerging technologies.  Negotiate contracts, pricing and terms to secure profitable deals.  Maintain accurate records of sales activities and client interactions in CRM systems.  Provide post-sales support to ensure customer satisfaction and retention Qualifications  Bachelor's degree in Engineering (Mechanical, Electrical or related field) or a similar technical discipline. MBA will added advantage.  Proven experience in trading product sales or technical roles within the trading industry  Strong understanding of trading products, applications, sources & end clients.  Excellent communication, negotiation and relationship-building skills.  Ability to work independently and as part of a team in a fast-paced environment.  Willingness to travel for client meetings and industry events. What We Offer  Competitive salary and incentive structure.  Opportunities for professional development and career growth.  A dynamic work environment with exposure to diverse trading products/projects in India/aboard & exploring own ideas for own professional growth.  Collaborative and supportive team culture.  Benefits package [Rs 20,000- Rs 50,000]. Negotiable for good candidates. Job Type: Full-time Pay: ₹250,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Minimum 2 yrs to 6 yrs in trading sales experience? Education: Master's (Required) Willingness to travel: 50% (Required) Work Location: In person Application Deadline: 28/01/2025

We are seeking an experienced and strategic Vice President (West)– P&L Management to lead and manage business operations within SMC Integrated Facility Management domain. The ideal candidate will have a proven track record in revenue generation, cost optimization, team leadership, and delivering operational excellence, with complete ownership of Profit & Loss accountability. Key Responsibilities: 1. P&L Ownership: Take full responsibility for the business unit's P&L (Mumbai, ROM & Gujarat), ensuring revenue growth, profitability, and sustainable cost control. 2. Business Strategy: Develop and execute business strategies aligned with company objectives and market opportunities. 3. Client Management: Strengthen existing client relationships and identify opportunities for business expansion and retention. 4. Operational Excellence: Drive productivity, compliance, and service quality through robust process management and operational controls. 5. Team Leadership: Lead large cross-functional teams, mentor senior managers, and foster a performance-driven culture. 6. Market Development: I dentify new business opportunities, market trends, and strategic partnerships to expand service offerings. 7. MIS & Reporting: Establish effective reporting systems for real-time financial, operational, and compliance tracking. 8. Risk & Compliance: Ensure adherence to statutory regulations, internal controls, and client SLAs. Qualifications & Experience Education: Bachelor's degree in Engineering, Business Management, or related field; MBA preferred. Experience: Minimum 15–20 years of experience, with at least 5 years in a senior leadership role with full P&L responsibility, preferably in Facility Management. Industry Exposure: Strong exposure to IFM/Hard & Soft Services/Workplace Management across commercial, industrial, healthcare or residential sectors. Show more Show less

Job Title: Zonal Manager – Retail Sales (West Zone) Function: Retail Sales Location: Mumbai Reporting To: Head - Retail Experience: Minimum 15+ years Education: MBA from a reputed B-School Industry: Fashion / Retail (Ethnic/Lifestyle preferred) About the Organization A leading Indian ethnic wear brand with a strong national presence across multiple retail formats. The company is known for its premium product offerings, customer-centric retailing, and a culture of innovation and excellence. Role Purpose The Zonal Manager will lead retail operations for a designated geography, ensuring consistent store performance, best-in-class customer experience, and effective people management. This position requires deep operational knowledge, strong leadership, and the ability to deliver on business goals through cross-functional collaboration. Key Responsibilities Business Operations Drive zone-level sales targets and operational KPIs Oversee inventory management: stock flow, replenishment, shrinkage control Monitor stock and sales performance; implement corrective strategies for underperforming stores or products Support new store openings and ensure timely execution of expansion plans Coordinate store-level operations including VM compliance, SOP adherence, cash handling, and maintenance Negotiate rentals and manage commercial agreements with landlords People Management Lead and mentor Area Managers and Store Managers Manage onboarding, training, and performance evaluations for the zone Promote employee engagement, welfare, and retention Establish and monitor team goals, and manage grievance redressal Build internal talent pipeline for succession planning Financial & Commercial Oversight Ensure adherence to zone-level AOP Approve store-level petty cash expenses Drive cost efficiency and profitability at the zone level Key Performance Indicators Sales Achievement vs Targets Inventory Control & Shrinkage Mystery Shopping Scores (≥ 85%) VM Audit Compliance (≥ 95%) SPF/MPF as per AOP Employee Retention % Core Competencies Behavioral Effective communication and team leadership Customer-centric approach Strategic thinking and planning High initiative and problem-solving mindset Technical Proficient in MS Excel & PowerPoint Strong analytical & decision-making capabilities Retail operations know-how and performance analytics Inventory management expertise Preferred Background Experience in lifestyle or fashion retail. Experience in Ethnic will be big plus. Hands-on exposure to store network expansion Marketing or operations blend is desirable Familiarity with working in a promoter-driven or high-growth retail setup Stakeholder Interactions Coordinate with mall management and landlords for operational needs Work closely with internal functions like merchandising, marketing, HR, and finance Manage relationships with franchise/channel partners Show more Show less