26304 Retention Jobs - Page 23

About the role Please refer to you are responsible for:- You will be responsible for -Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and auditPerform other miscellaneous duties as required by managementDriving CI culture, implementing CI projects and innovation for withing the teamDesign and execute high-quality, engaging induction programs that ensure new joiners feel welcomed, informed, and aligned with Tesco’s values from Day 1.Curate and continuously update orientation content to reflect business changes, ensuring accuracy, inclusivity, and alignment with Tesco’s strategic direction.Design and facilitate tailored learning journeys for early-career colleagues and multi-gen colleagues, peer learning, and digital engagement to boost retention and growth.Deliver interactive, learner-centric training sessions that drive behavior change and skill application, using facilitation best practices and feedback loops.Conduct focus group discussions and feedback analysis to capture new joiner sentiment and translate insights into actionable improvements.Lead internal branding campaigns for leadership and capability programs to drive visibility, participation, and a strong learning culture.Develop and maintain SOPs, backup plans, and knowledge repositories to ensure consistent delivery of induction and learning programs Build and maintain dashboards that track program effectiveness, learner feedback, and engagement metrics to inform leadership You will need Adv MS Office – Excel, Word, PowerPoint Eye-to-Detail Planning & OrganisingProcess Mapping Tools and TechniquesProblem SolvingProcess CoachingEmployee Data ManagementHR Systems ProficiencyProject ManagementProcess ImprovementCompliance and Risk ManagementCommunication SkillsStakeholder Managemfacilitation (virtual & in-person), Data analysis and dashboarding (Excel, Power BI), Knowledge of adult learning principles and Gen Z engagement strategies, Branding and internal communication tools ent Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

Company Description At TailBlaze, we are spearheading India's first pet longevity movement, addressing the devastating impact of poor nutrition on pet health. By offering shelf-stable fresh meals with 40-45% protein content, we aim to extend the lives of pets. Our proprietary FreshTail™ Technology eliminates the need for refrigeration, and our WhatsApp-First Commerce ensures easy and trusted ordering for India's 487 million+ WhatsApp users. Founded by Manaall Maniyar, TailBlaze boasts a 95% customer retention rate and features on Blinkit and BBNow. Our vision for 2030 is to become India's leading pet longevity brand, adding 3-5 years to dogs' lives. Role Description This is a full-time remote role for a Performance Marketing and AI Growth Lead in the Founding Team. The role requires developing and executing performance marketing strategies, utilizing AI tools to drive growth, and analyzing performance data to optimize campaigns. The Lead will also be responsible for budget management, collaborating with cross-functional teams, and staying updated with industry trends. Daily tasks include monitoring KPIs, conducting A/B testing, and managing ad platforms. Superpowers (needed) 2-4 years D2C/FMCG performance marketing experience Expert-level Meta Ads, Google Ads, marketplace advertising Advanced AI tool usage (ChatGPT, Heygen, Suno AI, Midjourney, etc.) Growth hacking mentality with startup hustle Experience in the pet care or nutrition industry is a plus Career-defining Opportunity Equity : Significant ESOPs in fast-growing startup Growth : Founding team member in category-creating company Learning : AI-first marketing mastery Impact : Adding years to pets' lives through better nutrition Location : Ahmedabad advantage - 40% lower cost of living vs Bangalore Compensation ₹6,00,000 - ₹10,00,000 per year + ESOPs + Performance Bonuses

Saras AI Institute is the world’s first AI-only higher studies institute based in the United States. We are on a mission to create the most student-centric higher education institution globally, offering degrees exclusively in AI for both students and working professionals. Our founding team comprises industry experts from the US and India, united by a shared vision to make high-quality AI education accessible to everyone, with a personal touch of humanity. This is an in-office role based out of Gurugram. Overview: The Career Counselor at Saras AI Institute plays a crucial role in guiding students through their academic journey in our innovative 100% online, AI-exclusive degree programs. This role is essential in providing exceptional support and guidance to students, ensuring they have the resources and advice needed to succeed in their studies. The Business Development Specialist will serve as a primary point of contact, facilitating students’ academic planning and drive enrollment. Key Responsibilities: Provide personalized academic advising to students, helping them understand their degree programs, course options, and academic requirements. Manage a high volume of student inquiries via email, virtual meetings, and online communication platforms. Assist students with course selection, registration, and academic planning to ensure timely progression towards their degree completion. Coordinate and conduct virtual workshops and webinars on academic skills, career planning, and time management to drive enrolment. Collaborate with faculty and staff to address student concerns and enhance their academic experience. Maintain accurate and confidential records of student interactions, academic progress, and support provided. Participate in student retention and success initiatives to improve overall academic outcomes. Utilize student management systems to track and manage student data and communications. Stay updated on industry trends, best practices in academic counselling, and changes in academic policies. Support the onboarding and training of new academic counsellors as needed. Collaborate with admissions and enrolment teams to ensure a smooth transition for new students into their academic programs. Meet or exceed established targets for student enrolment, academic progress, and retention rates. Required Qualifications: Bachelor’s degree 3 to 5 years of experience in academic advising in edtech companies. Strong understanding of academic policies, procedures, and best practices in student support. Excellent interpersonal and communication skills, with a focus on providing high-quality customer service. Proven ability to manage multiple tasks and priorities in a fast-paced, remote work environment. Proficiency in academic management systems and virtual communication tools. Detail-oriented with strong organizational and time management skills. Ability to work independently while being an effective part of a collaborative team. Commitment to student success and a deep understanding of the challenges faced by online learners. Familiarity with AI and related fields is a plus but not required. Flexibility to accommodate various time zones and student needs as necessary. Commitment to diversity, equity, and inclusion in academic counseling. Skills: Excellent communication and customer service skills Strong organizational and multitasking abilities Proficiency in CRM software and Microsoft Office Suite Ability to build rapport and provide empathetic support Experience with virtual communication tools and platforms

Job Description: The ILM/Archiving Solution Architect will be responsible for designing, implementing, and supporting SAP Information Lifecycle Management (ILM) and data archiving strategies across complex SAP landscapes. This role demands deep technical expertise in SAP DVM, hands-on experience with ILM components, and a strong understanding of compliance, retention, and system decommissioning practices. Key Responsibilities: Lead the design and implementation of ILM Retention Management strategies, including Legal Hold, Case Management, and ILM Blocking. Execute system decommissioning projects, ensuring compliance with data retention and audit requirements. Analyze and mitigate the impact of archiving on business processes and system performance. Implement both standard and custom archive objects, including purging and hybrid DVM solutions for technical and staging tables. Manage archive metadata and ADK file handling, ensuring integrity and accessibility. Conduct system assessments to identify DVM opportunities and define archiving strategies. Troubleshoot archiving issues and provide solutions for open item closures. Integrate Nearline Storage (SAP IQ) with archive servers and SAP systems, including administration and support. Utilize PBS tools such as NAA, Archive Add-on, and Content Link for enhanced archiving capabilities. Prior implementation experience with SAP ILM Legal Hold, Case Management, and ILM Blocking in S/4HANA environments. Good experience in SAP Data Volume Management (DVM), including at least 1 year in an S/4HANA environment Preferred Qualifications: Familiarity with SAP RISE Clean core methodology Experience integrating SAP with external content and archive servers. Hands-on experience with document archiving scenarios and content server migrations. Familiarity with SAP NSE (Native Storage Extension) and data aging strategies.

Description GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/) Supports, develops and maintains a data and analytics platform. Effectively and efficiently process, store and make data available to analysts and other consumers. Works with the Business and IT teams to understand the requirements to best leverage the technologies to enable agile data delivery at scale. Key Responsibilities Implements and automates deployment of our distributed system for ingesting and transforming data from various types of sources (relational, event-based, unstructured). Implements methods to continuously monitor and troubleshoot data quality and data integrity issues. Implements data governance processes and methods for managing metadata, access, retention to data for internal and external users. Develops reliable, efficient, scalable and quality data pipelines with monitoring and alert mechanisms that combine a variety of sources using ETL/ELT tools or scripting languages. Develops physical data models and implements data storage architectures as per design guidelines. Analyzes complex data elements and systems, data flow, dependencies, and relationships in order to contribute to conceptual physical and logical data models. Participates in testing and troubleshooting of data pipelines. Develops and operates large scale data storage and processing solutions using different distributed and cloud based platforms for storing data (e.g. Data Lakes, Hadoop, Hbase, Cassandra, MongoDB, Accumulo, DynamoDB, others). Uses agile development technologies, such as DevOps, Scrum, Kanban and continuous improvement cycle, for data driven application. Responsibilities Competencies: System Requirements Engineering - Uses appropriate methods and tools to translate stakeholder needs into verifiable requirements to which designs are developed; establishes acceptance criteria for the system of interest through analysis, allocation and negotiation; tracks the status of requirements throughout the system lifecycle; assesses the impact of changes to system requirements on project scope, schedule, and resources; creates and maintains information linkages to related artifacts. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Decision quality - Making good and timely decisions that keep the organization moving forward. Data Extraction - Performs data extract-transform-load (ETL) activities from variety of sources and transforms them for consumption by various downstream applications and users using appropriate tools and technologies. Programming - Creates, writes and tests computer code, test scripts, and build scripts using algorithmic analysis and design, industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Quality Assurance Metrics - Applies the science of measurement to assess whether a solution meets its intended outcomes using the IT Operating Model (ITOM), including the SDLC standards, tools, metrics and key performance indicators, to deliver a quality product. Solution Documentation - Documents information and solution based on knowledge gained as part of product development activities; communicates to stakeholders with the goal of enabling improved productivity and effective knowledge transfer to others who were not originally part of the initial learning. Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. Data Quality - Identifies, understands and corrects flaws in data that supports effective information governance across operational business processes and decision making. Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications College, university, or equivalent degree in relevant technical discipline, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience Relevant experience preferred such as working in a temporary student employment, intern, co-op, or other extracurricular team activities. Knowledge of the latest technologies in data engineering is highly preferred and includes: Exposure to Big Data open source SPARK, Scala/Java, Map-Reduce, Hive, Hbase, and Kafka or equivalent college coursework SQL query language Clustered compute cloud-based implementation experience Familiarity developing applications requiring large file movement for a Cloud-based environment Exposure to Agile software development Exposure to building analytical solutions Exposure to IoT technology Qualifications it's a Hybrid role with 2 days Work from Office in Pune. Must-Have 3 to 5 years of experience in data engineering with expertise in Azure Databricks and Scala/Python . Proven track record in developing efficient pipelines. Hands-on experience with Spark (Scala/PySpark) and SQL . Strong understanding of Spark Streaming , Spark Internals , and Query Optimization . Skilled in optimizing and troubleshooting batch/streaming data pipeline issues. Proficient in Azure Cloud Services (Azure Databricks, ADLS, EventHub, EventGrid, etc.). Experienced in unit testing of ETL/ELT pipelines. Expertise with CI/CD tools for automating deployments. Knowledgeable in big data storage strategies (optimization and performance). Strong problem-solving skills. Good understanding of data models (SQL/NoSQL), including Delta Lake or Lakehouse. Exposure to Agile software development methodologies. Quick learner with adaptability to new technologies. Work Schedule Most of the work will be with stakeholders in the US, with an overlap of 2-3 hours during EST hours on a need basis.

Who We Are Cisco Spaces – a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is crafting the future of smart buildings and hybrid workspaces. And we say, the future is now! Who You Are You're a customer marketing leader with a product led growth mindset, someone who blends creativity, content strategy, and automation to drive meaningful impact. You've spent the last few years at a B2B SaaS company, shaping go-to-market programs, building lifecycle campaigns, and making complex products easy to understand and adopt. You're passionate about simplifying the customer journey, not through the 1:1 support, but through scalable, self-serve education, in-product guidance, and lifecycle engagement. You bring together content, data, and design thinking to build programs that don't just drive adoption - they build trust. What You’ll Do Build and deliver engaging customer marketing programs, including guided onboarding, interactive tutorials, and in-product education to drive scaled adoption and long-term value. Lead lifecycle engagement initiatives such as webinars, campaigns, and knowledge hubs to educate customers and spotlight high-impact product use cases. Improve in-product experience using contextual touchpoints (e.g., walkthroughs, nudges, tooltips), working closely with Product and UX teams to guide self-serve adoption. Build and scale automated customer journeys and help center content, ensuring customers have access to the right value moments at the right time. Analyze customer behavior, identify drop-off points, and create targeted interventions through messaging, segmentation, and in-product engagement. Collaborate with Product Marketing, Product Management, and Enablement to translate features into compelling customer-facing narratives and adoption campaigns. Own and implement automated communications across channels (e.g., HubSpot, Pendo, in-product tools) to support onboarding, feature discovery, and product-led growth. Track and report success metrics like onboarding completion, feature adoption, engagement health, and retention to continually refine lifecycle programs. Minimum Requirements 4–6 years of experience in customer marketing, lifecycle marketing, or product marketing at a B2B SaaS company. Proven ability to build and scale marketing programs using automation tools like HubSpot. Familiarity with digital adoption platforms (e.g., Pendo, WalkMe, Appcues) to enable in-product guidance and messaging. Strong content strategy skills; able to simplify technical concepts into clear, value-led messaging. Confident using product usage data to segment users, shape journeys, and advise campaign decisions. Collaborative, creative, and diligent, with experience partnering cross-functionally across Marketing, Product, and Customer Experience. Excellent writing and editing skills. Comfortable working in a fast-paced, agile environment and excited about building programs from the ground up. At Cisco, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

About the Role We are seeking a detail-oriented and technically adept Bookkeeper to manage comprehensive bookkeeping for North American operations. You’ll work with tools like Xero, Wave, and QuickBooks, oversee A/P and A/R processes, and ensure full tax form compliance—including 1099s and W9s for the U.S., and CRA-related filings in Canada. Key Responsibilities Accounting & Systems Management ∙Record and reconcile financial transactions using Xero, Wave, and QuickBooks. ∙Manage accounts payable and receivable: issue invoices, process payments, and follow up on collections. ∙Reconcile bank and credit card statements and ensure accuracy of the general ledger. ∙Handle expense tracking and reimbursement workflows. Financial Reporting & Compliance ∙Generate financial statements (Profit & Loss, Balance Sheet, Cash Flow) and support month-end and year-end closing. ∙Administer Canadian compliance tasks: GST/HST returns, payroll remittances (CPP, EI, T4 slips/Summaries) as applicable. ∙For the U.S. side, manage independent contractor onboarding: oRequest and securely store Form W9 at the start of each contractor relationship. oPrepare and submit 1099NEC (and 1099MISC if required) to contractors and the IRS. ∙Manage Canadian contractor reporting: Prepare and file T4A / T4ANR slips & summaries. ∙Ensure adherence to audit requirements and maintain records per CRA/IRS retention standards (e.g., W9 forms at least 4 years). Process Improvement & Communication ∙Streamline bookkeeping workflows and implement best practices for efficiency. ∙Work alongside finance, operations, or administrative teams to support budgeting and financial planning. ∙Handle queries from clients, contractors, or suppliers related to invoices, payments, or recordkeeping. ∙Maintain organized financial records, ready for audits or tax filings. Requirements & Skills ∙Minimum 3 years of US/Canada bookkeeping experience. ∙Proficient with Xero, Wave, QuickBooks, and comfortable generating financial statements. ∙Solid knowledge of accounts payable/receivable, bank reconciliations, expense tracking, general ledger management. ∙Experience filing GST/HST returns, payroll remittances, and preparing T4/T4A slips for Canadian compliance. ∙Strong understanding of U.S. 1099/W9 processes, including deadlines and documentation requirements. ∙Excellent numerical accuracy and attention to detail. ∙Strong organizational and multi-tasking abilities. ∙Effective communicator, especially when dealing with financial matters. ∙Familiarity with Excel or Google Sheets for supplementary reporting/tracking. ∙Bonus: Experience with payroll processing, multi-currency transactions, or tax analysis. Why Join Us? ∙Be the financial cornerstone of a growing, cross-border business. ∙Flexible remote work setup. ∙Direct impact on financial integrity and strategic decision-making. ∙Collaborative and supportive environment, with opportunities to expand your scope. Note: References will be required for shortlisted candidates. Candidates must agree to background checks where needed. US shift SAL-4-4.5 LPA

About the job What makes Techjays an inspiring place to work At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver impactful technology that drives meaningful change. Our global team consists of professionals who have honed their skills at leading companies such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. With engineering teams across the globe, we deliver tailored AI software and services to clients ranging from startups to large-scale enterprises. Be part of a company that’s pushing the boundaries of digital transformation. At Techjays, you’ll work on exciting projects that redefine industries, innovate with the latest technologies, and contribute to solutions that make a real-world impact. Join us on our journey to shape the future with AI. We are seeking an experienced AI Product Manager to lead the development and execution of AI-driven products across various domains. This role demands a strategic mindset, a deep understanding of the product lifecycle, and the ability to collaborate effectively with cross-functional teams. You will be instrumental in defining product vision, prioritizing features based on user needs and business goals, and ensuring the successful delivery of high-impact products. Experience - 4 to 7 years Location - Coimbatore Key Responsibilities: - Define and own the product vision, strategy, and roadmap for the TJ product portfolio, ensuring alignment with company goals and market needs - Conduct market research, customer interviews, and competitive analysis to identify opportunities and validate feature requirements - Translate business and customer needs into detailed user stories, acceptance criteria, and prioritized product backlog - Lead Agile ceremonies—including sprint planning, stand-ups, sprint reviews, and retrospectives—to drive efficient product development cycles - Collaborate closely with engineering, UX/UI design, QA, and DevOps teams to ensure timely delivery of high-quality product releases - Monitor key product metrics (adoption, retention, revenue, NPS) to assess performance and drive data-informed optimizations - Act as the primary liaison between stakeholders (executive leadership, sales, marketing, customer success), providing regular updates and managing expectations - Coordinate go-to-market launch activities with marketing, sales enablement, and customer success teams to maximize product adoption - Mentor and guide junior product managers, sharing best practices, facilitating knowledge transfer, and building a strong PM culture - Identify risks, dependencies, and blockers in the product development lifecycle and work proactively to resolve them Required skills and Qualifications: - Bachelor’s degree in Business, Computer Science, Engineering, or related field - 5+ years of hands-on product management experience, preferably in software or technology-driven environments - Proven track record of defining and launching successful products from concept through delivery - Expertise with Agile/Scrum methodologies, backlog management, and tools such as JIRA and Confluence - Strong data analysis skills with proficiency in SQL, Excel, and data visualization platforms (Tableau, Power BI) - In-depth understanding of UX/UI principles, user-centered design, and user research techniques - Excellent stakeholder management, facilitation, and executive-level presentation skills - Strategic thinking with the ability to define a clear product vision and roadmap aligned to business objectives - Leadership and mentoring skills, including coaching junior product managers and fostering cross-functional teamwork - Solid financial acumen—including budgeting, forecasting, and P&L analysis - Outstanding written and verbal communication skills, with a knack for translating complex technical concepts into clear, actionable requirements - PMP, CSPO, or other relevant product management certification (preferred) Nice-to-Have -Experience in [specific domain, e.g., FinTech, e-commerce, AI-driven products]. -Familiarity with wireframing/prototyping tools and UX best practices. -Exposure to API-based product development or technical product management. What we offer: -Best in packages -Paid holidays and flexible paid time away -Casual dress code & flexible working environment -Medical Insurance covering self & family up to 4 lakhs per person. -Work in an engaging, fast-paced environment with ample opportunities for professional development. -Diverse and multicultural work environment -Be part of an innovation-driven culture that provides the support and resources needed to succeed.

About the Role: Grade Level (for internal use): 08 The Team: The Revenue Execution team is a key partner to the frontline Revenue team, serving as experts on renewal execution across D&R and RVS product portfolios. We are a vibrant, global team of ambitious, client-focused professionals who thrive on collaboration, problem solving, and supporting the achievement of revenue goals. If you're energized by partnerships and motivated to lead with impact, this is the team for you. The Impact: This role is at the heart of driving revenue within the wider Market Intelligence Revenue organization. As an Associate, Revenue Execution, you will work with multiple internal stakeholder teams and individuals to deliver successful revenue results while aligning with organizational goals. What's in it for you: Growth opportunity: Partner with senior leadership on execution of our customer retention strategy, fostering relationships with clients across a designated territory. Cutting-edge tools: Use the latest technology and creative solutions to support sales and drive retention. Global collaboration: Work alongside cross-functional teams and diverse clients, building a worldwide network. Results-driven culture: Join a team where quality, innovation, and results are prioritized. Responsibilities: Serve as a partner and retention champion for Revenue leadership by utilizing the Customer Retention Framework to support account teams in all retention-related activities. Develop a deep understanding of the renewal process across the entire product portfolio and provide guidance to Account Managers as needed. Manage the end-to-end retention process, including renewal preparation, configuration of quotes, documentation creation and management, billing coordination where applicable. Utilize meticulous attention to detail to ensure that contracts are correctly generated with the correct terms and conditions, pricing, and pertinent client information. Obtain approvals from stakeholders including Legal, Product, and Solutions Engineering to process renewals in a timely fashion and in compliance with internal policies. Document renewal activity, including renewal status and relevant notes, in Salesforce to provide accurate revenue forecasts to Senior Leadership. Identify and escalate potential risks or concerns regarding renewal process and timelines with Account Management team and Revenue Execution leadership as they arise, proactively recommending solutions where possible. Proactively reach out to cross-functional partners on open items to ensure renewals are processed on time and escalate delays to Leadership. Promote the adoption and use of enablement tools, advising frontline teams on effective pricing, packaging, retention strategies, and opportunities for upselling and cross-selling. Ensure timely submission of agreements and facilitate the signature process, ensuring that countersigned agreements are promptly returned to clients. Verify the accuracy of invoices and collaborate with the collections team on outstanding invoices, ensuring compliance with client requests for purchase order (PO) numbers. Disseminate monthly Accounts Receivable report to Account Management teams to address latent payments ahead of account suspension. Prioritize self-upskilling around company operations, processes, and systems to optimize effectiveness in the role and improve client satisfaction. Provide backup support for team leads and management, and complete additional assignments as required. Integrate and collaborate with Account Management teams as critical resource for the retention workflow. Contribute to a positive work environment by bringing self-starter energy, flexibility, and motivation to the team. Qualifications: Bachelor's degree or 3+ years of professional experience in SaaS or a similar business environment Proven commitment to excellence, solving complex challenges, and delivering results with a positive, "can do" attitude Strong communication and influencing skills with the ability to communicate effectively at all levels-internally and externally Excellent critical thinking and problem-solving skills, with keen attention to detail and a focus on innovation and efficiency Self-starter who takes initiative, brings ideas to life, and drives independent execution Passion for continuous improvement and curiosity to explore new ways of working English fluency Client-facing experience, preferably with retention & negotiation experience Sales, Support, or Enablement background preferred Proficient in Salesforce, Excel, PowerPoint, and other relevant data management and reporting tools About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) Job ID: 318529 Posted On: 2025-08-05 Location: Ahmedabad, Gujarat, India

Role Description This is a full-time on-site role for a Back End Developer, located in Jaipur. We’re hiring a Backend Engineer to build and operate the services that power our ML products. You’ll design event-driven microservices, real-time data pipelines, and low-latency model-serving APIs. You’ll own reliability, performance, and observability, and you’ll partner closely with ML and data teams to ship measurable impact. Our stack includes Kubernetes, Kafka, Postgres/Redis, and model serving with Triton/TorchServe/Ray Serve. You care about clean interfaces, robust testing, and secure, cost-efficient systems. Core Responsibilities Service architecture Design REST/gRPC microservices, event-driven workflows, and internal SDKs. Define contracts, schemas, versioning, and backward compatibility. Model serving & ML infra Package and deploy models (batch + online) via Triton/TorchServe/Ray Serve/FastAPI. Implement feature retrieval, feature stores, and online/offline parity. Add A/B, canary, shadow, traffic mirroring, and model rollback hooks. Data streaming & queues Build producers/consumers with Kafka/Pulsar/Kinesis or SQS/RabbitMQ. Exactly-once/at-least-once semantics, retries, DLQs, idempotency keys. Batch & streaming pipelines Orchestrate workflows with Airflow/Argo/Prefect. State management, watermarking, late data handling, compaction. Performance & reliability Profiling, caching (Redis), rate-limiting, circuit breakers. SLOs/SLIs (latency, p95/p99, availability), autoscaling, capacity planning. Storage & schemas OLTP (Postgres/MySQL), OLAP (BigQuery/Redshift/Snowflake), object stores. Schema evolution, migrations, CDC, time-series storage. Security & governance AuthN/Z (OIDC/JWT), secrets management, IAM least privilege. PII handling, audit logs, data retention, encryption in transit/at rest. Observability Metrics/tracing/logs (Prometheus/OpenTelemetry/Grafana/ELK). Playbooks, runbooks, SRE handoff, on-call rotation readiness. DevEx & CI/CD Docker/K8s, Helm, GitHub Actions/GitLab CI, artifact registries. Contract tests, e2e tests, load tests, chaos experiments. Collaboration Partner with ML to define interfaces (input validation, schema, SLAs). Work with product to refine requirements; with data eng on pipelines. Stack Languages: Python, Go, or Node.js/TypeScript (pick 1–2 primary) APIs: FastAPI/gRPC/Express + OpenAPI/Buf Streaming/Queues: Kafka/Pulsar/Kinesis/SQS Serving: NVIDIA Triton, TorchServe, Ray Serve, BentoML Orchestration: Airflow/Argo/Prefect Stores: Postgres, Redis, S3/GCS, feature store (Feast) Infra: Docker, Kubernetes, Helm, Terraform Obs: Prometheus, Grafana, OpenTelemetry, Loki/ELK Experience 3–8+ years backend experience designing high-throughput services. Strong with event-driven systems, concurrency, and data modeling. Hands-on with one major queue/stream platform and one SQL DB. Experience packaging and running ML models in production (GPU/CPU). Solid testing discipline (unit, contract, property, and load testing). Vector DBs (FAISS/pgvector/Weaviate), retrieval patterns for RAG. Cost optimization, GPU scheduling, CUDA basics, Triton kernels. Privacy/regulated domains (HIPAA/GxP/PCI), fine-grained access control.

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. What part will you play? The Client Renewals Specialist supports the creation, renewal, and maintenance of service agreements across Diversified’s business groups. This role partners closely with Account Executives, Customer Success Managers, and Sales Operations to manage renewals, generate quotes, and maintain accurate system data. The goal is to enable timely renewals, reduce churn, and ensure high-quality commercial documentation—while aligning with internal processes and client expectations. What will you be doing? Support achievement of quarterly and annual renewal sales targets in collaboration with the Sales team. Generate professional quotes and renewal documentation based on defined pricing models and client-specific requirements. Maintain up-to-date contract and agreement data in internal systems, including CRM and pricing tools. Partner with Sales, Customer Success, and Finance to ensure timely renewal execution and client alignment. Coordinate with internal teams to address and resolve process-related roadblocks in the renewal lifecycle. Provide updated pricing, warranty data, and renewal enablement documentation to Account Executives and Client Success Managers. Identify upsell or cross-sell opportunities during the renewal cycle and escalate to the Sales team for follow-up. Monitor at-risk accounts and flag early warnings to internal stakeholders for proactive retention efforts. Create and manage reports related to renewal status, forecasting, and performance metrics using internal systems. Review customer agreements for accuracy, flag risks or inconsistencies, and ensure proper documentation is maintained. Maintain and enhance pricing templates and documentation used in the quoting process. Physical Working Environment Location: Bangalore, India - Hybrid (3 days onsite, 2 days remote) Shift: Must be flexible to support US Eastern Time zone overlap What do we require from you? Education/Certifications High School Diploma Required Bachelor’s Degree Desired Required/Desired Knowledge, Experience And Skills 3+ years of experience in sales support, renewals, or contract operations Strong understanding of quote-to-cash processes, CRM tools (e.g., D365), and MS Office (Excel, Word, PowerPoint) Experience preparing quotes and supporting global sales or renewal teams Ability to interpret contract terms, pricing, and warranty details with high accuracy Comfortable working across time zones and supporting US-based clients and teams Excellent communication skills, both written and verbal High attention to detail, organized, and able to prioritize effectively under pressure Ability to collaborate across functions in a fast-paced, deadline-driven environment What We Offer Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan for self and family Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Paid Time Off and Paid Holidays Commuter & Shift Benefits (US / APAC shifts) To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

Who We Are Cisco Spaces – a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is crafting the future of smart buildings and hybrid workspaces. And we say, the future is now! Who You Are You're a customer marketing leader with a product led growth mindset, someone who blends creativity, content strategy, and automation to drive meaningful impact. You've spent the last few years at a B2B SaaS company, shaping go-to-market programs, building lifecycle campaigns, and making complex products easy to understand and adopt. You're passionate about simplifying the customer journey, not through the 1:1 support, but through scalable, self-serve education, in-product guidance, and lifecycle engagement. You bring together content, data, and design thinking to build programs that don't just drive adoption - they build trust. What You’ll Do Build and deliver engaging customer marketing programs, including guided onboarding, interactive tutorials, and in-product education to drive scaled adoption and long-term value. Lead lifecycle engagement initiatives such as webinars, campaigns, and knowledge hubs to educate customers and spotlight high-impact product use cases. Improve in-product experience using contextual touchpoints (e.g., walkthroughs, nudges, tooltips), working closely with Product and UX teams to guide self-serve adoption. Build and scale automated customer journeys and help center content, ensuring customers have access to the right value moments at the right time. Analyze customer behavior, identify drop-off points, and create targeted interventions through messaging, segmentation, and in-product engagement. Collaborate with Product Marketing, Product Management, and Enablement to translate features into compelling customer-facing narratives and adoption campaigns. Own and implement automated communications across channels (e.g., HubSpot, Pendo, in-product tools) to support onboarding, feature discovery, and product-led growth. Track and report success metrics like onboarding completion, feature adoption, engagement health, and retention to continually refine lifecycle programs. Minimum Requirements 4–6 years of experience in customer marketing, lifecycle marketing, or product marketing at a B2B SaaS company. Proven ability to build and scale marketing programs using automation tools like HubSpot. Familiarity with digital adoption platforms (e.g., Pendo, WalkMe, Appcues) to enable in-product guidance and messaging. Strong content strategy skills; able to simplify technical concepts into clear, value-led messaging. Confident using product usage data to segment users, shape journeys, and advise campaign decisions. Collaborative, creative, and diligent, with experience partnering cross-functionally across Marketing, Product, and Customer Experience. Excellent writing and editing skills. Comfortable working in a fast-paced, agile environment and excited about building programs from the ground up. At Cisco, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Introduction Introduction* A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities Roles & Responsibilities: Handling alerts and incident on XDR platform Alert & incident triage and analysis Proactively investigating suspicious activities Log all findings, actions taken, and escalations clearly in the XDR and ITSM platform Execute predefined actions such as isolating blocking IPs or disabling user accounts, based on set protocols. Adhere to established policies, procedures, and security practices. Follow-up with tech team for incident closure Participating in daily standup and review meeting L1 Analyst has responsibility to closely track the incidents and support for closure. Escalate more complex incidents to L2 analysts for deeper analysis. Work & support on multiple cybersecurity tool (DLP, GRC, Cloudsec tool, DAM) Handle XDR alerts and followup with customer team for agent updates Preferred Education Master's Degree Key Responsibilities Required technical and professional expertise Security Monitoring & Incident Response Governance Define and maintain security monitoring, threat detection, and incident response policies and procedures.Establish and mature a threat intelligence program, incorporating tactical and strategic threat feeds.Align SOC operations with evolving business risk priorities and regulatory frameworks.Platform & Toolset Management Evaluate, implement, and enhance SIEM platforms, ensuring optimal log ingestion, correlation, and rule effectiveness.Assess and manage deployment of EDR, XDR, SOAR, and Threat Intelligence solutions.Maintain and update incident response playbooks and automation workflows.Ensure consistent platform hygiene and technology stack effectiveness across SOC tooling.SOC Operations & Threat Detection Oversee 24x7 monitoring of security events and alerts across enterprise assets.Lead and coordinate proactive threat hunting across networks, endpoints, and cloud.Manage and support forensic investigations to identify root cause and recovery paths.Govern use case development, log source onboarding, and alert/event triage processes.Regulatory Compliance & Incident Management Ensure timely and accurate incident reporting in compliance with RBI, CERT-In, and other authorities.Retain logs in accordance with regulatory data retention mandates.Enforce and monitor security baselines for endpoints, in line with internal and regulatory standards.Advanced Threat Management & Reporting Plan, conduct, and report on Red Teaming and Purple Teaming exercises to test detection and response capabilities.Participate in and contribute to the Risk Operations Committee (ROC) meetings and initiatives.Review and track SOC effectiveness through KPIs, metrics, and regular reporting dashboards. Required Qualifications Preferred technical and professional experience Preferred Requirements Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field.2 years of experience in SOC management, incident response, or cyber threat detection roles.Hands-on expertise with SIEM (e.g., Splunk, QRadar, Sentinel), EDR/XDR tools, and SOAR platforms.Proven experience in playbook development, forensics, and threat hunting methodologies.Strong understanding of RBI/CERT-In incident reporting guidelines and log retention requirements.Familiarity with MITRE ATT&CK, threat modeling, and adversary emulation techniques.Preferred Certifications: GCIA, GCIH, GCFA, CISSP, OSCP, CEH, CHFI, or similar certifications"

Date: 18 Jul 2025 Location: Bangalore, KA, IN, 560099 Custom Field 1: Essential Functions Page 1 of 3 Job Description Job Title: HR Business Partner Job Location: Bengaluru Department: Human Resources About Syngene: Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned. Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company’s integrity & quality standards. Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene’ s quality standards at all times Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Core Purpose Of The Role HRBP aligns business objectives with employees and management in designated business units. The HRBP serves as a consultant to management and works collaboratively with the leaders in the OU team in understanding the business strategies, goals, objectives and key performance measures of the OU. Role Accountabilities Collaborating closely with the Operating Unit level leadership team andprovide required guidance and support with regard to Human Resources. Drive and implement rewarding culture in the organisation Drive talent discussions with the leaders Page 2 of 3 Analysis continuous pulse of the business and coach the leaders to build a culture of high performance in the OU. Provide strategic and operational leadership in the design, development, and implementation of robust people centric programs for the Operating Unit which is on fast-paced growth path. Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce. Implement new policies, procedures, and programs for the Operating Unit. Responsible for onboarding activities and partnering with the recruitment team in hiring associates based on business forecasts. Support the L&D needs team in conducting training needs assessment for employees across levels. Provide MIS support for attrition analysis, includes- analysing Exit Interview, observe trends and highlight important aspects, prepare, and publish dashboards for Division and OU leadership. Ability to influence and partner with different levels of the organization to achieve results. Creatively apply strong business acumen with robust communication skills in driving the people engagement and initiatives Liaising with other HR teams and providing active support to Operating Unit head, around recruitment, compensation planning, resource planning performance management, L&D, rewards and recognitions, succession, and career planning, etc. Leadership Capabilities Partners with customer Provides clarity and focus Drives performance against outcomes Drives accountability Works collaboratively Develops self and others Syngene Values All employees will consistently demonstrate alignment with our core values Excellence Integrity Professionalism Accountabilities as a Syngene Leader (only for Leadership Hires) Page 3 of 3 Champion effective Environment, Occupational Health, Safety and Sustainability (EHSS) practices for the company and oversee compliance with those practices within Biologics business. Play an active leadership role in monitoring and verifying safety performance through Gemba walks and other safety-led activities. Foster a corporate culture that promotes an environment, occupational health, safety, and sustainability (EHSS) mindset as well as the highest standards of quality, integrity, and compliance. Put people at the heart of our success by providing clear, active leadership defined by the Syngene leadership framework setting high standards of people management, career planning and talent retention as a priority. Experience Experience: 7-10 plus years of relevant experience in Human Resource Business Partnering and development. Education: Full time Postgraduate in Human Resources from a reputed institute. Skills And Capabilities Strong written and oral communication skills. Possess the knowledge and exposure to environment, health, safety and sustainability (EHSS) practices. Ability to adapt to a continually changing business and work environment and manage multiple priorities. Strong analytical skills and the ability to understand business requirements to develop appropriate learning solutions. High level of professional and personal integrity and ability to exercise good judgment. Team management skills in leading, motivating, and managing assigned team members to effectively deliver pre-determined learning goals and objectives. Strong Interpersonal skills to effectively operate in a culturally diverse environment across a variety of positions and levels with astuteness and sensitivity. Skilled at building cross-functional and multi-level relationships. Equal Opportunity Employer It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About The Role Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The AI/ML team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. Lead and mentor a team of data scientists focused on developing and deploying ML solutions including GNNs, LLM-based applications, and fraud detection models. Define and drive the roadmap for AI/ML initiatives across Crunchyroll’s product and platform ecosystem. Guide the development of robust ML pipelines and infrastructure, working closely with data engineering, software engineering, and DevOps teams. Establish best practices for experimentation, model evaluation, A/B testing, and continuous learning in production environments. Work with stakeholders across business, marketing, security, and content teams to identify AI opportunities and translate them into actionable projects. Ensure responsible AI/ML development by emphasizing model interpretability, performance, and fairness. Own operational metrics around model impact, latency, cost, and system scalability. Foster a strong team culture centered on innovation, curiosity, collaboration, and continuous learning. About You We get excited about candidates, like you, because... Bachelor's or Master's in Computer Science, Statistics, Data Science, or a related quantitative field. 5+ years of industry experience in data science or applied ML, with 2+ years of people leadership experience. Proven track record of delivering production ML systems that solve real-world business problems. Deep knowledge of ML/AI frameworks (e.g., PyTorch, TensorFlow, HuggingFace) and experience with applied NLP, GNNs, GraphRAG, and embeddings. Experience building systems leveraging Graph Databases, Vector Stores (e.g., FAISS, Pinecone), and cloud-native ML stacks (SageMaker, Databricks, etc.). Strong technical leadership, with the ability to direct teams to develop optimal ML solutions and guide research-to-production lifecycle. Excellent communication and stakeholder management skills; able to translate between business and technical worlds. A passion for building high-performing teams, mentoring others, and fostering a learning-first environment. About The Team The R&D team is dedicated to developing, testing, and validating robust and scalable machine learning models that drive business objectives. Our focus includes enhancing operational processes through AI/ML solutions, such as trend analysis, anomaly detection, and the deployment of large language models (LLMs) for tasks like querying system health. Another major focus area is preserving, and improving customer experience and retention. We closely work with our stakeholders to ensure AI/ML objectives are clearly defined. About Our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies. D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L. D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally. A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L. Job Summary The Senior Sales Executive will be responsible for meeting and exceeding sales objectives, driving business growth through strategic sales initiatives in the Government and Public Sector, with a particular focus on Higher Education institutions across India. This role will involve establishing and nurturing relationships with key stakeholders, understanding the unique needs of government and educational clients, and offering tailored solutions to meet their requirements. The successful candidate will demonstrate a deep understanding of public sector procurement processes and a strong ability to close complex, high-value deals. Prior experience of the government/public sector, learning management systems or education technology products are required. How You Will Make An Impact Own your territory and drive results: Responsible for exceeding revenue targets by managing a full sales cycle—from prospecting to closing. Build pipeline: Make prospecting an integral part of your regular routine. Consistently add new prospects to the sales funnel and maintain a healthy, quantifiable 12-month pipeline. Drive complex sales: Mange a complex 6–12 month enterprise, SaaS sales cycles with multiple stakeholders. Collaborate cross-functionally: Develop positive relationships and work closely with Business Development, Marketing, Professional Services, Finance, Engineering, other departments and Channel Partners. Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process. Participate in Proposals: Take an active role in the RFP process. Prepare written presentations, reports and price quotations. Participate in contract negotiations. Professional development and upskilling: Continuously improve your product knowledge and selling skills through self-learning, Revenue Enablement-hosted initiatives and other training opportunities. Be well informed about current industry trends and be able to talk intelligently about those trends in the context of your territory. Leverage CRM: Use Salesforce to track activities, manage pipeline, and report accurately. Partner Engagement: Understand the D2L Partner relationships and how they relate to D2L sales. Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows. Travel: Travel 50%+ What You’ll Bring To The Role 5-7 years of successful SaaS or complex solution sales experience (EdTech or eLearning industry preferred). Proven success in prospecting, building a pipeline, and moving opportunities through the sales cycle. Deep understanding of enterprise sales cycles and experience selling to C-level decision-makers. Deep understanding of the government procurement process, public sector regulations, and higher education landscape in India. Proven ability to manage a pipeline of accounts and a track record of successful achievement of assigned quotas. Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset. Ability to craft a solution with appropriate products and services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders. Excellent communication, presentation, and negotiation skills. Collaborative mindset and able to work in a team environment. Strong leadership and motivational skills. Analytical skills with a problem-solving attitude. Ability to represent D2L in various media, forums, seminars, webinars with strong capability to network with leading key stakeholders in the EdTech industry. Familiarity with MEDDPICC or similar sales methodologies. Proficiency in Salesforce and other sales tools such as BoostUp and Gong. Working knowledge of web and database technology. Familiarity with AI tools and using AI to further business goals. One or more non-English languages (preferably Hindi) highly desirable. Willing to travel up to 50%, able to travel locally and globally and hold a valid passport. Bachelor’s degree recommended (technical, business or education-related is ideal). Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop! Why We're Awesome At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through : Impactful work transforming the way the world learns Flexible work arrangements Learning and Growth opportunities Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program 2 Paid Days off for Catch the Wave related activities like exams or final assignments Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) Retirement planning 2 Paid Volunteer Days Competitive Benefits Package Home Internet Reimbursements Employee Referral Program Wellness Reimbursement Employee Recognition Social Events Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

About Gainsight Gainsight is the retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role We’re looking for a full-time Manager, Teammate Success to join our Teammate Success (People) team reporting to the Senior Director, Center of Excellence. This is a hybrid role and is based out of our Hyderabad, India location. In this role, you’ll lead Gainsight’s Teammate Success Specialist team, to deliver moments that truly matter across the employee lifecycle. From onboarding to offboarding, leaves to celebrations, your team ensures that every experience is compliant, intentional, and human-first. This is a great opportunity for someone who thrives in a people-centered environment and finds joy in building structure that enables both operational excellence and cultural connection. You'll work cross-functionally with partners like Payroll, Legal, Facilities, People Strategy, and Admin Support to bring the "people" side of HR to life with empathy, precision, and business acumen. The ideal candidate is equal parts process expert, culture carrier, and trusted coach, with deep global HR operations knowledge and a passion for making every teammate touchpoint feel purposeful and personal. What You'll Do Lead, coach, and develop a globally distributed team of TS Specialists across multiple countries Act as a subject matter expert on global leave of absence, accommodations, and employment compliance across the U.S., India, Netherlands, Poland, Japan, the U.K., and growing. Serve as the primary HR compliance liaison for ISO, SOC, and other audit needs, including those connected to Talent Acquisition Manage and partner closely with Payroll for all non-U.S. markets, ensuring accurate data exchange, changes, and updates Administer and support benefits-related activities, including open enrollment, especially with deep expertise in India benefits and vendor relationships Oversee end-to-end onboarding, offboarding, and employee lifecycle operations, including record-keeping, data updates, and document compliance (e.g., ACA, EEOC, and global equivalents) Lead HR facilities and experience partnerships, including office space management and ad hoc space reservation tools like Gable Own, oversee, and continuously update internal knowledge and resource systems related to HR operations — including intranet pages, internal documentation, and global HR policies Coordinate with Strategic People Partners and internal teams to ensure HR changes and updates flow efficiently across Workday, internal systems, and communications Drive employee experience moments (Gainiversaries, TS gifting, TS response), while maintaining compliance around leave accrual, PTO tracking, and global policies Oversee global background verification processes and support M&A communications from a Teammate Success perspective This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. What We're Looking For 10+ years of relevant experience, with at least 3 years managing a high-volume HR service or shared services team and a Bachelor’s degree (or equivalent combination of education and experience), required Strong expertise in India HR compliance, benefits, and payroll operations Proven experience navigating global leave policies, accommodations, and international HR compliance standards Exceptional skills in Google Sheets and process documentation; strong familiarity with HRIS (Workday strongly preferred) Experience supporting HR readiness for ISO/SOC audits and working with cross-functional partners in tech environments Excellent written and verbal communication skills; ability to build trust across time zones and functions Comfortable working in ambiguity and scaling operations through automation and continuous improvement Experience working with Employer of Record (EOR) partners and facilities teams Familiarity with Gainsight or similar global SaaS companies operating across India, United States., Europe, and LATAM Why You’ll Love It Here Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here Are a Few Our Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. We offer a comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we’d love to hear from you. LI-RK2

Function: Sales Designation: Manager- IC Role Open Positions: 03 Location: Mumbai About Keus Keus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting. Our mission is to transcend ordinary living, offering a luxurious, smart home experience that is seamless and beyond compare. Our philosophy is centered around a design-first approach, where impeccable aesthetics meet unparalleled functionality. At Keus, a cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects merge their expertise to redefine industry standards and craft bespoke smart home products and solutions that lead the way in innovation. We pride ourselves on being the benchmark of sophistication and holistic smart home experiences in India, relentlessly innovating to not only meet but redefine global standards. Keus is on an ambitious path of expansion, with 2024 marking our entry into the thriving markets of Mumbai, Bangalore, and Pune. Our strategy involves directly engaging with Architects, Interior Designers, and leveraging Digital Marketing to enhance our customer reach. Discover more about our vision and offerings: ● Visit our website: www.keus.in ● Watch us on YouTube: KeusSmartHome ● Follow us on Instagram: @keussmarthome Join us in shaping the future of luxurious Smart living. Position Overview: We are seeking a Sales Manager . This position's prime responsibility is to develop and increase networks through channels such as architects, interior designers , project management consultants, and builders. Further, understand the new projects that exist and run in the targeted locations to grab the market opportunity, increase the base of customers, and thereby maximize the sales. An effective communicator and having excellent communication skills, in English, Hindi, and Telugu, with a pleasant personality and very good at building a strong and long-lasting relationship with the channels, would be the ideal candidate for this position. An enthusiastic person who is passionate and motivated about sales and puts all his/ her effort in executing the sales cycle with discipline and thereby achieving the sales goals. Key Responsibilities: 1. IDA Relationship Management: Establish and nurture strong professional relationships with Interior Design Architects (IDAs) to facilitate partnerships and sales opportunities. Engage with key industry players and stakeholders to expand the company's network and influence. Generate leads from IDAs. 2. Client Demos: Conduct site visits and product demos for clients, showcasing the value of the experience and benefits of offerings. Follow up with potential clients post-demonstration to answer questions and move towards closing the sale. 3. Achieving Individual Targets: Managers are responsible for meeting their performance targets 4. Effective Handover 5. Customer retention and relationship: Handle escalated issues from clients, resolving them effectively to maintain client satisfaction. As a Manager 1. Sales Process Oversight: Manage the quoting process, ensuring that all proposals are accurate, competitive, and delivered within agreed timelines. Review and approve quotes and proposals prepared by team members. 2. Sales Strategy Execution: Implement sales strategies that align with company goals and market trends. Analyze sales data to inform strategic decisions and adjust tactics as necessary. Requirements for a Sales Manager: 1. Sales Management Experience: Demonstrable experience in managing sales, preferably in a related industry. Track record of achieving and surpassing sales targets. 2. Negotiation and Relationship Skills: Superior negotiation skills to close deals successfully. Excellent relationship-building skills to maintain and grow a client base. 3. Industry Knowledge: Prior experience with premium and luxury home interior products is highly desirable. Familiarity with industry trends, product knowledge, and customer preferences. Overall, the Sales Manager plays a vital role that involves setting and achieving sales targets, maintaining efficient systems and processes, building key relationships, and collaborating effectively with other parts of the organization. This role is instrumental in driving sales and contributing to the overall success of the business. Key measures of success: Sales process discipline Sales velocity Funnel conversion Number of Sales Executives hitting the target Qualifications: Bachelor’s or Master’s degree in Business, Marketing, or related field. Proven sales leadership experience, preferably with companies of high repute Background of consultative selling to luxury buyers is a positive but not a prerequisite. Strong existing relationships with real estate developers, architects, and designers, with a track record of negotiating and closing high-value deals. Exceptional understanding of the luxury market and customer expectations within the high-end real estate sector. Outstanding communication, negotiation, and presentation skills. Strategic thinker with a passion for innovation and a drive to achieve excellence. Keus Culture: Join a team that is passionate about innovation and excellence. At Keus, we value creativity, collaboration, ownership, and a commitment to leading the smart home revolution. What Keus Offers: The opportunity to be at the forefront of the home automation industry, working with high-end clientele. A dynamic and supportive work environment that values innovation and creativity. Competitive salary, commission structure, and benefits. Professional growth opportunities in a rapidly expanding company. Keus is an Equal Opportunity Employer ; We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Customer Operations –CHAT- Associate Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 Specialisation – International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications Graduation in Computer Science, Computer Applications or related subjects eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients’ evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring & insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities – transforming everyday touchpoints into a superior customer experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. You will focus on developing + diversifying business in line with financial + volume targets. How you create impact To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals. To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions. To monitor competition by gathering current marketplace information on pricing + products. To report customer feedback to the CCL team, supporting resolutions as required. To align with CCL colleagues when onboarding new customers. To maintain + update the most relevant customer information in internal systems. To regularly review customer portfolios with the CCL Managers + team. To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL. What we would like you to bring Graduation is mandatory. 4-5 years of relevant experience. Excellent communication and presentation skills. Strong focus on customer + stakeholder relationships. Strong time management will be key to success. What's in it for you Global Industry Leader – Work for one of the top logistics and supply chain companies worldwide, offering stability and international reach. Career Growth Opportunities – Access to strong internal development programs, training, and global mobility. Diverse & Inclusive Culture – Collaborate with teams across the globe in a supportive and multicultural environment. Innovative & Future-Focused – Be part of a company investing in sustainability, digitalization, and green logistics. Competitive Benefits – Enjoy attractive compensation, flexible working options, and comprehensive benefits packages. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

NoBrokerHood is a smart visitor, society, and accounting management system which uses innovative technology to simplify daily chores. Apart from catering to all society needs like complaint management, gate entry,maintenance bill payments, and digital notice board, it also has features like Marketplace, home services, and more. Since our start in late 2018, NoBrokerHood is currently securing 12,000+ societies under its hood. To know more about NoBrokerHood, visit our website - https://www.nobrokerhood.com/ About the role: As a Brand Manager, your role is about generating sales and solving customers' problems with regard to marketing/advertising. You will work as an extended marketing arm of the brands and all the actions strongly exhibit a Customer-First approach. The primary role is to identify potential brands/companies, onboard new clients, and ensure the retention of existing ones. In the process of onboarding and retention, you are also exposed to campaign planning and execution based on the client's brief. What makes this Job profile interesting? 1.​ Complete understanding of Sales funnel and acquisition of brands onboard. 2.​ Exposure to a variety of clients from different industries & categories to know their marketing spend trends & AOP cycle. 3.​ Get to work with the marketing team of various companies (small, mid, and large) Job Description:- The role has 2 distinct areas of responsibility: ●​ Day-to-day research of relevant brands and their marketing spending trends and marketing approach. ●​ Relationship Management with client or agencies regularly to know their upcoming campaigns. You Are Expected To ●​ Identify new brand/company basis trends, market knowledge, current advertisers ●​ Reach out and make connections with identified brands/companies/Agencies●​ Understanding client's businesses, identifying their marketing problems, and collecting the marketing campaign brief ●​ Plan the advertising campaign basis the brief and get a go-ahead from clients to execute the advertising campaign ●​ Collaborate with internal teams to ensure that the campaigns are performing/executed as per the commitment. ●​ Coordinate with clients for smooth flow of work and reporting of ongoing advertising campaigns ●​ Ensuring that the monthly/yearly revenue targets are being achieved with input and output criteria ●​ Preparing Daily Task Reports ●​ The work hours are equally split between - answering emails/calls and campaign execution & campaign planning ●​ Forge strong business relationships with the clients to ensure it’s a long-run business avenue year on year basis. ​ Build a culture of high performance & innovation in the team with a paced approach ●​ Experience and skills required Desired Candidate Profile Communication: Excellent communication skills in English. Agility: Ability to change according to business requirements. Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and get things done.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Services (GS) is comprised of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American Express achieve its vision providing world’ best customer experiences every day. As part of GS, the Global Consumer Servicing & Fulfilment (GCSF) comprises of front line and back-office functions across the globe that play a vital role in helping GS achieve its vision of bringing membership to life through the acceleration of our transformation, enabled by our talent colleagues with a passion to serve. As part of GCSF, Global Disputes Servicing (GDS) is responsible for handling billing disputes end to end across all markets. Billing Disputes is a critical moment of truth for our customers i.e card members and merchants. The team’s purpose is to strengthen customer relationships and safeguard their trust in American Express Brand by ensuring fair, transparent and efficient dispute resolution through guiding our customers, gathering complete information and conducting thorough investigations while meeting compliance, regulatory obligations and mitigating financial loss. How will you make an impact in this role? This Vice President – Global Disputes Servicing will lead the Disputes Back-office teams. The role is responsible for leading a team of ~800+ colleagues based across geographies, driving performance, ensuring best-in-class disputes experience for customers while driving innovation, transformation and culture of controls and strong governance. This is a unique opportunity to lead one of the most impactful global operations functions in GS, at the intersection of customer experience, regulatory & operational excellence rigor and innovation. Principal Accountabilities: Run the day-to-day Operations – Ensure that the operations is running smoothly with strong focus on managing end-to-end disputes lifecycle and driving Operational Discipline, Customer metrics & robust capacity/inventory management. Oversee the execution of Control Management, leading strategies to detect operational risk within Disputes processes and set up a governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and regulatory standards. Embed a strong culture of control management and proactive risk identification across the team. Strategic transformation and Innovation: Partner with strategy, capabilities and tech teams to re-define how disputes are handled globally and build a next-gen process leveraging AI and advanced technology. Maintain and build strong partnerships across GS, as well as the GMNS business, CFR, Legal, Compliance, Technology, Country managers among others-critical for enabling a successful operation, support business initiatives and execute management actions. Lead, manage and inspire GDS leaders within the Operations team through effective coaching and feedback, have the right motivation level as well as innovative ideas that create engagement and followership through effective coaching and feedback. Driving a high-performance culture through strong leadership and inspire, motivate and influence large teams of Customer Care professionals & Leaders. Partner with the Colleague Experience Group (CEG) and Training teams to build recruitment and retention strategies to continuously strengthen and develop existing talent and build a strong pipeline for the future. Lead and support change management initiatives through effective communication, aligning change with organizational priorities, mitigating risks and demonstrate empathetic leadership. Leverage market insights and external trends to understand evolving regulatory landscape, new technology and strengthen disputes operations strategies. Ensure the American Express Blue Box values are continually implemented and demonstrated. Minimum Qualifications To be successful in this role, we are looking for the following competencies: 10+ years of leadership experience in Servicing operations, Servicing Strategy or customer service domains. Prior Experience in billing disputes and fraud domain is strongly preferred Proven success in leading large teams (300+) colleagues in a matrix organizational structure. Strong understanding of both Customer facing & back-office operations, including related metrics and demonstrate fungible skills that cut across complex work and specialist servicing. Demonstrated thought leadership and strategic thinking ability to create winning strategies. Expertise in process re-engineering, automation and AI enabled transformation. Strong relationship building skills with ability to effectively collaborate and work across multiple business groups, countries, cultures and functions to drive business decisions and meet shared goals. Self-starter, comfortable with ambiguity and a quick learner with ability to adapt to new situations. Clear and effective communication skills across all levels and ability to communicate across all mediums i.e. verbal, written and presentations. High degree of agility, decision making and problem-solving skills with a structured and outcomes-driven approach. Ability to collect, analyze and synthesize data to inform strategy and make day-to-day decisions. Demonstrated ability to support team development, strategic planning, and act as a champion of a positive organizational culture as a member of the GDS leadership team. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

The L&D Manager for the BSBU (Sales Team) is responsible for Design, Develop, Deliver and Evaluate training program impact for Medical Representatives/Field Officers (MRs/FOs) and Area Business Managers/First Line Managers (ABMs/FLMs). The role focuses on enhancing product knowledge, selling skills, business acumen, and Leadership capabilities to drive overall sales performance and business growth. Key Responsibilities Training & Development: Develop and execute structured training programs for newly hired and existing FOs & ABMs. Conduct product training, sales effectiveness workshops, and soft skills development sessions. Implement e-learning modules and on-the-job training techniques. Organize periodic refresher courses and advanced training for high-potential employees. Sales Excellence & Performance Improvement: Design role-specific training modules to enhance FO & ABM selling skills, objection handling, and negotiation techniques. Conduct market visits and on-field coaching sessions to provide real-time feedback and improvement plans. Monitor post-training performance and ensure knowledge application in the field. Product & Compliance Training: Ensure in-depth product knowledge training covering disease, diagnosis, indications, contraindications, pharmacology, and competitive landscape. Conduct regulatory, compliance, and ethical sales practices training sessions. Align training with company policies, industry guidelines, and medico-marketing strategies. Leadership & Career Development: Develop leadership programs for ABMs to prepare them for future managerial roles. Mentor high-potential employees and create structured career progression training roadmaps. Assessment & Feedback Mechanism: Implement training evaluation tools to measure knowledge retention and effectiveness. Collect feedback from trainees and sales managers to continuously improve training methodologies. Maintain training records and generate performance reports for management review. Key Skills & Competencies Sales Training Expertise: Strong understanding of pharmaceutical sales, customer engagement, and objection handling. Communication & Presentation: Excellent verbal and written communication skills with the ability to deliver engaging training. Coaching & Mentorship: Ability to guide and mentor sales professionals for performance enhancement. Stakeholder Management: Excellent interpersonal skills, teamwork and managing the expectations of cross functional teams. Analytical & Problem-Solving Skills: Ability to assess training needs and implement data-driven improvements. Product & Medical Knowledge: Understanding of pharma products, therapeutic areas, and market competition.

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools