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5.0 years
0 Lacs
Safidon, Haryana, India
On-site
🧾 Job Title: Manager – Institutional Sales 📍 Location: Safidon, Jind, Haryana – 126112 🏢 Company: GPC Agrochemicals Pvt. Ltd. 🎯 Job Objective: To drive institutional sales by acquiring third-party manufacturing and job work clients, manage client relationships, ensure regulatory compliance, and coordinate with internal teams for seamless execution and timely delivery. 🛠️ Key Responsibilities & KRAs: 1. Business Development & Client Acquisition Identify and approach companies, exporters, marketers, and brands seeking third-party manufacturing or bulk job work. Generate leads through networking, exhibitions, digital outreach , and industry contacts. Convert leads into contracts and long-term business partnerships. KRA: Number of new clients acquired, lead-to-conversion ratio. 2. Client Relationship Management Serve as the primary point of contact for all institutional clients. Understand client requirements related to formulation, packaging, SKUs , and timelines. Build strong, trust-based relationships to ensure client retention. KRA: Client satisfaction score, client retention rate. 3. Proposal & Contract Management Draft and present commercial proposals, quotations, MOUs, and job work agreements . Negotiate terms such as pricing, MOQs, delivery schedules , and payment timelines. Ensure accurate and timely documentation and contract execution . KRA: Proposal-to-closure turnaround time, accuracy in documentation. 4. Internal Coordination with Manufacturing & Operations Collaborate with Production, QA/QC, R&D, Procurement , and Packaging teams. Ensure availability of raw materials and on-time delivery of finished goods. Track progress and update clients at key milestones. KRA: On-time delivery rate, internal coordination efficiency. 5. Regulatory & Compliance Support Ensure product formulations and packaging meet government regulations and compliance norms . Assist clients in obtaining licenses and certifications where applicable. Liaise with internal compliance team during audits and inspections . KRA: Compliance audit success rate, support in documentation. 6. Reporting, Analysis & Forecasting Maintain updated pipeline and status of ongoing and upcoming contracts . Submit fortnightly/monthly MIS reports on sales, production status, and client feedback. Assist in forecasting demand, capacity utilization , and production planning. KRA: Report accuracy and timeliness, forecasting contribution. 🧩 Desired Skills & Qualifications: Graduate/Postgraduate in Business, Agriculture, Chemistry, or related fields . 3–5 years of relevant experience in B2B/Institutional Sales , preferably in agrochemical, pharma, or FMCG sectors . Strong communication, negotiation, and client servicing skills. Proficiency in documentation, MS Office, and CRM tools. Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
What's The Role The FPP Scheduling Advisor aids sites to deliver maximum value from margin optimization activities implementing planning and scheduling work processes, increasing staff competencies, assuring accurate representations in optimization and scheduling models (including gasoline blending). They provide deep expertise in the understanding and use of the site Scheduling Models for Refinery and Chemical site planning through the deployment of cutting-edge technology. The Advisor works in close collaboration with site E&S teams, TAS E&S team, P&T Basic Data, Scheduling, Crude and FPP Excellence Advisors. The FPP Scheduling Advisor Role is seen as critical to ensuring that the E&S community is well supported and to help maximize value generation from our sites. This role is expected to be fully accountable for the activities below. What You'll Be Doing MODELING Acts as primary technical expert for E&S Scheduling tool (currently Aspen’s APS/Orion), supporting site Scheduling teams. (Scheduling and Blending) Supports practitioners with urgent problem solving to ensure business continuity and escalates to central TBI Optimization Advisors or 3rd Party vendor as appropriate. Implements new advanced simulation and optimization capabilities and better representation (including visualization) of process plants in Scheduling tools. Supports in the assurance that scheduling models are lean, up to date and changes are communicated amongst Scheduling and Planning Advisors and EMC’s to ensure alignment between PIMS, Orion and MBO models. Provides support to configure all existing and new reports from the tools. Supports programming, testing, enhancements, configuration, maintenance of non-IT supported data input and Solution reports. Maintain best practice recommendations in a structured fashion and help propagate these within the E&S practitioner community for Scheduling and Blending. Support in effective backcasting activity and practices that ensures the health and fidelity of the relevant submodels, databases, data tables, model logic, stream routings, blend rules and properties, with the intent of constantly driving optimal solutions and decision making by the practitioners. TRAINING / DEVELOPMENT Supports with the onboarding of new employees with scheduling tools and all relevant FPP work processes. MARGIN OPTIMIZATION STUDIES Support with structured margin improvement interventions and ensures / assists with implementation of recommendations as relevant with Scheduling and Blending capability of sites. DATA INTERFACES Ensures validation of data flows of daily baseline data interface configurations (PI and LIMS), all movement interface configurations and all hourly plant data (PI and LIMS) into the ‘model accuracy’ graphs (configuration, troubleshooting, and display) Coordinate data interface bug fixes or enhancements with IT. INSTALLATIONS AND TROUBLESHOOTING Provides business advice to DS IT regarding Scheduling/Blending PC software installations and helps troubleshooting where needed Configure and support maintenance of Add-ons (with data tables/files) for standard and site relevant work-processes. Coordinate Add-on bug fixes or enhancements, Beta Testing and User Acceptance testing with IT. DATABASE MANAGEMENT Coordinates database table purge requirements (retention days/dates) to stay consistent with site work processes and to prevent the database size from causing failures in MDB backup creation. Corroborates with IT to ensure all SQL and MDB backup creations are complete and routine (which involves oversite/monitoring). Provides site database user account management, including user group model/event permissions configuration setup and changes. Provides maintenance, programming, and updating of the site MDB Pass-through database (including up-to-date AspenTech data queries). GENERAL E&S SUPPORT Ensures compliance with the requirements and consistent application of the FPP planning work processes in AMS and assists with the closure of recommendations. Scheduling Advisor will lead regional Scheduling networks with support from a sponsoring E&S Manager. CHALLENGES Networks will play a key role in the new organizational setup to ensure peer-to-peer collaboration and support between the various sites, as well help in ensuring best practices in the relevant areas are being pursued at all sites. The Advisor will network with their colleagues in the Europe and Americas regions to ensure inter-regional connectivity. What You Bring Preferably with a University Degree in Chemical Engineering or Petroleum Engineering, with relevant refinery oil and gas experience. Preferably with at least 6 years of experience in refinery planning and scheduling space working with planning tools or Software Industry associated with developing product and tools for Refinery Planning and Scheduling space Preferably with mastery level experience in Aspen Petroleum Scheduler (APS) / Aspen Unified Scheduling (AUS) Has deep knowledge around the utilization of hydrocarbon and refinery economic value drivers Able to demonstrate commercial mindset to identify and drive margin opportunities to delivery Excellent analytical, oral and written communication skills Team player and self-motivated. What We Offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programs. Shell in India Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations. Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country. Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities. Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure. Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector. We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar. Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Delhi, India
On-site
Organization- Andaz Delhi Summary Administration Assists in the implementation of the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue departments. Ensures Sales activities are aligned with the Corporate Marketing Strategy, and that the Hotel Actions have been implemented where appropriate. Represents Sales function in the absence of the Director of Sales. Assists in the preparation and update of the Departmental Operations Manuals. Ensures sales files and systems have correct booking procedures, including group room and meeting programme history, contractual agreements, room block analysis, credit and payment documents, etc. Attends regular departmental communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. Customer Services Monitors that all hotel employees deliver the brand promise and provide exceptional guest service at all times, providing positive and constructive feedback as necessary to the respective Head of Department. Ensures that Sales employees also provide excellent service to internal customers in other departments as appropriate. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Financial Maximizes employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Assists with the preparation of the annual sales plan. Assists in monthly sales report and reforecast. Assists in sales resources and funds, and control departmental costs. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. Marketing Assists all the sales strategy, tactics, and action implementations, complying with the Smart Selling approaches, in order to create a strong and disciplined sales team, and to achieve the sales goal. Monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure that the hotel’s marketing and sales remain competitive and at the cutting edge. Assists to manage all the key sales accounts and groups, evaluates them based on sales account analysis prepared by Marketing Manager – Strategy / Marketing Analyst, and makes strategy for pricing, inventory, and sales resource allocation. Actively participates in sales meetings, develops and adjusts sales account and pricing strategy. Ensures the best use of technology including Delphi or other sales and catering systems, and that data is clean. Coordinates and executes acquisition, developments, and sales retention. Conducts regular market surveys and research on competitors. Personnel Assists in the recruitment and selection of all Sales employees, following hotel guidelines when recruiting and using the competency-based approach to select employees. Ensures the punctuality and appearance of all Sales employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Conducts annual Performance Development Discussions and supports employees in their professional development goals. Plans and implements effective training programmes, including all the required Smart Selling Courses, for employees in coordination with the Training Manager and Departmental Trainers. Maximises the effectiveness of every Sales employee by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Encourages employees to be creative and innovative, challenging and recognizes them for their contribution to the success of the operation. Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. Ensures all employees have a complete understanding of and adheres to employee rules and regulations. Ensures employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. Supports the implementation of changes as a result of the Employee Opinion Survey. Assists in the implementation and ongoing monitoring of Personal Business Plans for all Sales employees. Ensures that other Sales employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. Qualifications Minimum 2+ years of experience in similar position. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Excellent problem solving and interpersonal skills. Demonstrate a growth mindset. Coach, mentor & Empower T.E.A.M. Show more Show less
Posted 1 day ago
0.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
Position Name : Implementation & Care Executive Type: External/Third party payroll Department: Marketing Location: Pune ** A Two-wheeler is mandatory for this role, as the role will involve travel across various construction sites ** About Hilti India (https://www.hilti.in/): Hilti India is a marketing organization of the Hilti Group, a Swiss multinational that develops, manufactures, and markets products for the construction, building maintenance, and energy & industries, mainly to the professional end-user. It manufactures and markets an array of fastening & anchoring systems, power tools, and firestop installation systems. With some 32,000 people in more than 120 countries, we're a great place for you to show us your worth as you learn, grow and carve-out your career. About the job: An Implementation & Care Executive will assist in growing and supporting a new software product and service with local, regional, and global partners at Hilti. As part of the Design Optimal Solution phase with the customer this individual will work directly with the Software Field Specialist and customer to define the optimal implementation package. This position will also be responsible for defining and executing the phase of our ON!Track customer base by working directly with the customer platform to analyze gaps and opportunities to drive customer loyalty within our Software as a Service (SaaS). Day to Day responsibilities including: 1. Play the leading role of implementation of the software and retention of the customers 2. Work with the Ontrack Sales Team during the customer analysis to design the optimal solution for each individual customer's implementation plan, including selling additional days and/or taggers 3. Visiting jobsites and warehouses, Tagging of physical assets & Training the customers on On!Track 4. Gathering of data of all the assets, commodities and consumables in coordination with the customer 5. Follow the implementation & care process as per the given excel tools and get the customer's acknowledgement for all steps in the process 6. Coordinate efforts of entire team of On!Track Sales, marketing team, and back office with a goal of improving market reach of ON!Track solution. 7. Collaborating with Sales team to retain the customer on On!Track 8. Support launch of new products and features to Customers by acquainting them with feature benefits and solution functionality . What you need is: 1. Sales, Marketing or Business Development experience 0-3 Years minimum 2. Software / solution selling preferred but not a must. 3. Education: B.Tech / B.E / Engineering Mechanical / Civil (Preferred) 4. Demonstrated analytical, problem-solving and creative mind when facing problems with no obvious solution 5. Ability to make key decisions regarding change management and adjust each plan to the individual needs 6. Strong interest in software and skilled in Microsoft office suite 7. Ability to work in a cross-functional team environment: Marketing, Sales and 3rd party service provider 8. Good written and verbal communication skills. 9. Ability to multitask, prioritize, and manage time effectively. 10. Drive to develop strong and sustainable relationships internal and external 11. A go getter with decent negotiation skills 12. Comfortable with jobsite conditions and Willingness to travel up to 80%
Posted 1 day ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Hiring for Sales Lead for Noida Location About ROI Mantra ROI Mantra is a full-spectrum digital marketing agency, driving scale for eminent brands across healthcare, real estate, technology, D2C, and more. We are outcome-obsessed, data-driven, and committed to client success. Role Overview We are looking for a high-performing Sales Lead to own the full sales lifecycle—from outreach to closure. This is a target-driven role with high autonomy and direct visibility with leadership. The ideal candidate has prior agency or MarTech sales experience and thrives in a fast-moving environment. Key Responsibilities • Drive new client acquisition through outreach, referrals, and inbound lead conversion • Work closely with the Growth & Strategy team to tailor proposals and pitch decks • Lead qualification, solutioning, pricing, and contract closure with CXOs and marketing heads • Maintain high-quality CRM hygiene, reporting, and follow-ups • Collaborate with delivery teams to ensure seamless onboarding and retention What You Bring • 5–8 years in digital marketing, SaaS, or agency sales • Proven experience in closing mid to large-ticket retainers (₹10L/month+) • Strong understanding of performance marketing, SEO, social media, and full-funnel campaigns • Excellent communication, consultative selling, and stakeholder management skills • Ability to operate independently and push for aggressive revenue targets Nice to Have • Experience selling to Healthcare, D2C, or Real Estate clients • Understanding of agency commercials, retainer structures, and ROI-driven positioning What We Offer • Transparent incentives with uncapped earning potential • Direct mentorship from the CEO and exposure to CXO-level conversations • Fast-track growth path into strategic roles like AVP – Growth Show more Show less
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
📍 Location: Mumbai, Ahmedabad, Bangalore, Baroda, Bharuch, Chandigarh, Chennai, Kolkata, Coimbatore, Delhi, Hyderabad 📊 Experience: 5 to 10 years 💰 CTC: 35-40 LPA 🎯 Industry: Broking/ Wealth Management/ Financial Services JOB DESCRIPTION As a Team Leader in a broking firm and Wealth Management, your role will involve leading and managing a team of 8 to 10 Relationship Managers (RMs) to drive business growth by acquiring new clients, promoting Demat accounts, and cross-selling third-party products. You will be responsible for setting sales targets, providing guidance to the team, and ensuring exceptional customer service to maximize client satisfaction and retention. Key Responsibilities: 1. Leadership and Team Management: Provide strong leadership and guidance to the team of Relationship Managers on their KRA’s Set clear performance goals and targets, and monitor individual and team progress. Conduct regular team meetings to communicate updates, strategies, and performance expectations. Motivate and help team members to achieve their sales and business objectives. Identify training and development needs of the team and provide coaching and support as required. 2. Sales and Business Development: Develop and implement sales strategies to generate new business and achieve revenue targets. Drive the acquisition of new clients by promoting our service and highlighting the benefits. Ensure Relationship Managers maintain a high level of product knowledge and effectively communicate and our Strength Monitor sales activities, track conversion rates, and analyze performance metrics. Collaborate with the marketing department to develop marketing campaigns and promotional activities. 3. Cross-Selling Third-Party Products: Identify opportunities for cross-selling third-party products and services to clients. Collaborate with product teams and vendors to understand product offerings and develop effective cross-selling strategies. Train and educate Relationship Managers on third-party products and their benefits. Monitor cross-selling activities and provide support and guidance to the team. 4. Customer Service and Relationship Management: Ensure the team provides exceptional customer service to clients, addressing their queries and resolving issues in a timely manner. Foster strong client relationships and maintain regular communication with key clients. Monitor client satisfaction levels and take appropriate actions to enhance client retention. Conduct client meetings regularly and participate in client presentations as required. 5. Reporting and Analysis: Prepare regular sales reports, performance dashboards, and other relevant metrics. Analyze data to identify trends, patterns, and areas for improvement. Provide insights and recommendations to management based on data analysis. Qualifications and Skills: Bachelor's degree in a relevant field (finance, business, economics, etc.) or equivalent experience. Proven experience as a team leader or in a similar supervisory role within the broking industry and Wealth Management. Strong understanding of financial markets, investment products, and broking operations. Excellent sales and negotiation skills with a track record of achieving targets. Ability to motivate and manage a team effectively. Exceptional communication and interpersonal skills. Proficiency in using relevant computer applications and software. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Responsibilities New Customer onboarding, training and Go live. Growing Renewal/Retention, upselling and cross selling. Reduce customer churn with excellent customer management and support. Key point of contact for Sales and Customers during Onboarding and renewals process. Ensure desired outcomes are achieved for the customers and ensuring customer delight. Provide feedback and insights from customers to Management and other teams for improvements and increasing efficiency and productivity. Revenue generation through renewals, up sells, and cross sells and identifying new market areas. Must be excellent trouble shooter and comfortable in basic coding and resolving issues independently or with team as may be required. Track & monitor customer status, progress and growth. Create and share educational resources, training, Product demos and best practices. Having experience 4 years in account management and customer support primarily in SaaS products or services. Knowing the product in and out is crucial & Technical skills are important, as manager should know how to persuade customers to adopt new technologies or adjust the tool to their needs. Should be able to lead and coordinate with a team of Technical Support executives. Must be a go-getter and enthusiastic in working in start-up, driven and results oriented Culture. Qualifications Experience: 7+years Location: Mumbai, Goregaon (West) Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Script Writer (Performance Ads & UGC) Location: Noida, Uttar Pradesh, India (Work From Office) Company: Apex Advertisers About Apex Advertisers: Apex Advertisers is a fast-growing e-commerce brand known for creating performance-driven ad creatives across multiple digital platforms. Our mission is to create content that not only grabs attention but drives real results — combining data, psychology, and storytelling to build powerful direct-response advertising. We specialize in wellness, footwear, and lifestyle products, creating scroll-stopping ads for Meta, YouTube, and emerging UGC formats. If you’re passionate about writing punchy, high-converting scripts that combine emotion, problem-solving, and storytelling — this is your opportunity to join a dynamic team where your words directly impact sales. Key Responsibilities: • Write engaging User-Generated Content (UGC), testimonial-style, and product advertisement scripts for D2C performance ads. • Develop creative, concise scripts for Reels, short-form UGC, and paid ad creatives tailored to content creators. • Research and identify audience pain points, product benefits, emotional triggers, and trends to fuel script ideation. • Conduct in-depth product research and competitor analysis to craft unique messaging angles. • Create well-structured short-form scripts following frameworks like PAS (Problem-Agitate-Solution) and AIDA. • Analyze creative performance data (CTR, watch time, conversions) and optimize scripts based on insights. • Collaborate closely with video editors, creative strategists, and performance marketers to ensure seamless execution. • Stay updated on platform trends, ad policies, and evolving storytelling styles in digital direct response. Requirements: • Proven experience writing performance ads or UGC scripts for D2C brands (direct response or agency experience preferred). • Ability to write hook-driven , problem-aware, solution-oriented short-form content for Meta Ads, Instagram Reels, YouTube Shorts, TikTok, etc. • Deep understanding of emotional copywriting, buyer psychology, and product positioning. • Experience using research, customer reviews, and data to develop creative insights. • Familiarity with A/B testing, performance metrics, and iterative script refinement. • Ability to work in a fast-paced, feedback-driven creative environment. • Strong written communication skills in English. • Bonus: Experience in health/wellness, consumer goods, or footwear space. Key Performance Indicators (KPIs): • Scroll-Stop Rate & Hook Effectiveness • Engagement Metrics: CTR, watch time, shares, comments • Conversion Rates: Purchases, leads, or other performance goals • Audience Retention Metrics • Testing Success: A/B test improvements • Adaptability: Fast turnaround on script revisions • Feedback Integration: Responsiveness to creative feedback • Originality: Consistent delivery of fresh, non-generic creative angles How to Apply: If you’re a creative storyteller who understands how to sell through words and wants to write for ads that actually convert — we want to hear from you! Show more Show less
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About us WeWork India is one of India’s leading flexible workspace operators – ‘Great Place To Work’ certified (Nov 2024 – Nov 2025), aimed at creating flexible workspace solutions for companies of all sizes. Since its inception in India in 2016, WeWork India has expanded across 63 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions. At WeWork India, we’re driven by collaboration, creativity, and a shared vision to redefine the future of work. If you're looking to be part of a dynamic, fast-growing organisation that values talent and fosters growth, join us and build your future with WeWork India. For more information, please visit our website About the role The Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations at all locations of WeWork and serves as the “face” of WeWork. Every employee of this team helps our members and employees create their life’s work through assisting in functions such as hospitality and operations. Roles and responsibilities Lead the Community Management team to achieve the following: Create a collaborative environment amongst our members through events and personal introductions Maintain occupancy by handling renewals and managing churn Support sales in achieving new sales goals Ensure that your building(s) is fully operational and processes are running smoothly Drive growth and promotion of WeWork-provided service offerings Maintain the company standards and expectations Manage building(s) KPIs, Duties and Responsibilities Own employee satisfaction, growth and retention between your asset(s) Building(s) Management Make recommendations to the Product team and Head of Community and Operations on any repairs, maintenance or updates required in your building Set priorities using ticket data and clearly communicate adjustments to various teams. Produce comprehensive quality control reports that allow all stakeholders to improve the member experience. Analyze tickets by area to identify and resolve issues presented, for example, insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc. Review all base building documents to ensure the data is updated and accurate Supervise move-ins and move-outs and ensure a quality member experience during the same Expense management for the building : Analyze the ongoing expense trends for the location and strategize on how to optimize the same To be aware of and implement member safety plans, for example, fire and emergency plans. To review adequate procedural safeguards for the protection of members and company assets Manage and maintain relationships with vendors and landlord Personnel Community Management and Events Ensure that there is a good balance of educational, member appreciation, lead generating and sales-related events. Develop community initiatives designed to create connections between members including : member introductions, overseeing events, electronic and print communications and building walk-throughs Solve member-related issues to ensure a cohesive community and manage member expectations. Meet with members to resolve issues, process member terminations and other issues of complexity Seek opportunities to engage members in order to discover and discuss members' business objectives and identify both WeWork and member services that could help members achieve their objectives. For example - using member service requests as an opportunity to learn more about members, their business and any other needs that they might have. To Identify opportunities and take suitable action on the same Design and implement rules, guidelines and best practices for the community to optimize member experience Recommend best practices, including but not limited to community management, sales, events, training and member experience at a company-wide level Exercise discretion in guiding prospective members, including possibly gatekeeping Resolve member complaints regarding other members through neutral fact investigation and process termination of membership if and when warranted Explain WeWork policies and procedures to members, including but not limited to membership agreement and billing procedures Sales Review daily reports and work with the team to finalize weekly and monthly reports that outline community and sales progress. Take responsibility for sales and community dynamics Conduct tours to work towards and maintain 100% building occupancy when ACMs are unavailable and also lead tours for VIPs Engage in the larger community of the market by attending events and networking with local start-ups and organizations Personnel Management Management: Manage a team within a building to reach member experience & revenue goals and execute their objectives as individuals and as a team Lead professional development within the team and make recommendations to promote current employees Perform weekly one-on-one meetings to track individual performance Oversee and keep the team up to date with process changes including performance management reviews Experience and qualifications BA/BS or equivalent in business, marketing, hospitality or other related domains 8-10 years of experience in hospitality, marketing, consulting or related experience with strong operational focus Experience in customer service, managing sales and building high visibility brands Experience in project management and business operations is also required Must have strong verbal and written communication skills Cold-outreach experience is a plus Understanding and experience managing a team of more than five people Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic and empathy. Passion and understanding for entrepreneurial communities Passion and understanding for WeWork's mission and values Equal Opportunity Employer WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law. We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs. Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion Show more Show less
Posted 1 day ago
0.0 - 1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Overview: Digiversal is a leading EdTech company with a strong presence in the industry, now expanding its digital marketing services. We specialize in providing innovative digital solutions, helping brands enhance their online visibility, and driving business growth through strategic marketing initiatives. Position: Sales and Customer Support Executive Experience: 0-1 Years Location: Noida, UP Employment Type: Full-time, Rotational Shifts Role Overview: As a Sales and Customer Support Executive, you will be responsible for engaging with clients and Academic Mentors, handling inquiries, and providing solutions through voice (phone calls) and non-voice (email, live chat, WhatsApp, and social media) support. Your role will be pivotal in managing the customer journey, driving sales conversions, and ensuring a seamless customer experience. Key Responsibilities: Interact with clients and mentors via phone, email, live chat, WhatsApp, and social media messages. Own the sales process from lead generation to closure, ensuring customer satisfaction and retention. Effectively communicate service offerings, product USPs, and operational guidelines to potential clients. Identify customer needs and provide tailored solutions, contributing to revenue growth. Resolve customer issues efficiently, escalate unresolved concerns, and follow up on pending queries. Maintain a collaborative approach with internal teams to ensure smooth operations. Work in a 24/7 dynamic environment with flexible shift schedules. Ensure data accuracy and maintain comprehensive records of customer interactions. Required Skills & Competencies: Excellent communication skills in English (preference for Australia/UK accent proficiency). Strong interpersonal and analytical skills. Proficiency in typing (high speed and accuracy required for live chat support). Ability to work under pressure and meet tight deadlines. Effective multitasking and time management capabilities. Strong problem-solving skills with a customer-centric approach. Proficiency in CRM tools and Microsoft Office Suite is an added advantage. Educational Qualifications: Graduate from a reputed institution (any discipline) MBA or a Masters degree in a specialized subject is an added advantage. 0-1 years of experience in international client handling (voice and non-voice support). A background in Management/Medical Science/ Finance/accounting or engineering is beneficial but not mandatory. Why Join Digiversal? Dynamic and growth-oriented work environment. Opportunity to work with international clients. Learning and development opportunities. Competitive salary and incentives. Exposure to the fast-growing EdTech and business solutions domain. Salary Range:- Rs.20000-Rs.30000 per month (based on interview) If you are passionate about customer engagement, sales, and providing top-notch support, we invite you to be part of our team! Show more Show less
Posted 1 day ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
The Sales Head for NOC (Network Operations Center) Services is responsible for driving revenue growth, building strategic customer relationships, and leading the sales initiatives for managed NOC solutions. This role requires a deep understanding of NOC operations, managed IT services, and client pain points related to network monitoring, infrastructure support, and incident management. ⸻ Key Responsibilities: • Develop and execute sales strategies to achieve revenue targets for NOC services. • Build and maintain strong relationships with enterprise clients, partners, and key decision-makers. • Identify new business opportunities, market trends, and customer requirements. • Work closely with the pre-sales and technical teams to deliver customized NOC solutions. • Manage the entire sales cycle from lead generation to contract closure. • Provide market feedback to the product and operations teams for continuous improvement. • Ensure customer satisfaction and long-term retention through proactive engagement. • Lead, mentor, and grow the NOC sales team. ⸻ Key Skills: • Strong sales acumen in IT infrastructure and managed services. • Deep understanding of NOC operations, SLAs, monitoring tools, and ITIL practices. • Excellent communication, negotiation, and relationship-building skills. • Ability to manage complex, solution-based sales cycles. • Proven track record of meeting and exceeding sales targets. ⸻ Ideal Candidate: • 7+ years of experience in IT sales, with at least 3 years focused on NOC or managed services. • Strong network within enterprise, telecom, or data center segments. • Bachelor’s degree in business, IT, or related field (MBA preferred). Show more Show less
Posted 1 day ago
15.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Department : Channel Management Experience : 15+ years in retail and channel sales leadership Education : Postgraduate in Business Management or related field Location : Mumbai Goregaon Work Mode – 6 days WFO Job Summary We are looking for a seasoned leader to drive its national retail and channel sales strategy. The role will lead partner network expansion, sales growth, and new revenue opportunities while ensuring operational excellence and team performance across the country. Key Responsibilities Lead national retail & channel strategy aligned with business goals Expand franchise network; drive acquisition & retention Grow SME sales and new customer acquisition Identify & implement new services and revenue streams Oversee retail operations, P&L, and performance Ensure excellence in sales, service, and customer experience Drive business diversification & strategic initiatives Analyze market trends for strategic decision-making Manage budgets and cost optimization Enforce brand consistency across touchpoints Build capability through partner & team training Lead high-performing teams and develop leadership pipeline Collaborate with IT for tech-enabled solutions Key Skills & Competencies Retail/channel leadership & partner management P&L ownership & financial planning Strategic thinking & execution Market analysis & business development Change management & innovation Team building & cross-functional leadership Strong tech orientation & project execution Show more Show less
Posted 1 day ago
12.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description: InTargos is a Logistics company with an AI-based platform for easy integration with e-commerce shops. Offering Pan-India deliveries and pickups, along with multiple courier partners to choose from, we provide a seamless logistics solution with zero monthly subscription and single-point billing reconciliation. What You’ll Do: • Build and lead the national sales strategy for onboarding eCommerce clients (D2C brands, eCommerce sellers, 3PLs). • Drive partnerships with top courier companies, channel partners, and enterprise customers. • Lead and grow a high-performance sales team with strong targets and incentive structures. • Leverage data to improve sales funnels, customer onboarding, and retention metrics. • Work closely with the product and marketing teams to align sales goals with business growth. Who You Are: • Proven experience (7–12 years) in logistics, SaaS, or supply chain tech sales. • Hands-on with enterprise sales, channel partnerships, and revenue forecasting. • Deep understanding of logistics aggregators, courier APIs, and D2C/eComm needs. • Strong leadership, negotiation, and team management skills. • Highly motivated to join a fast-scaling startup and make an industry-wide impact. Why Join Us? • Be part of India’s next-gen logistics tech revolution. • Lead sales in a high-growth company • Competitive compensation + ESOPs + growth opportunity. Apply Now or Tag Someone Who Fits This Role Drop your resume at hr@intargos.com or DM us directly. To know more: www.intargos.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Key Responsibilities: Academic Leadership: Develop and implement academic programs in film production, directing, screenwriting, and related fields. Ensure curriculum meets industry standards and accreditation requirements. Lead program reviews, assessments, and accreditations. Faculty and Staff Management: Mentor, and evaluate faculty and staff. Promote professional development and research opportunities. Foster a collaborative and inclusive academic environment. Student Development: Oversee student recruitment, admissions, and retention efforts. Support student success through mentorship and career counseling. Promote student participation in film festivals, competitions, and industry events. Industry and Community Engagement: Build partnerships with industry leaders, production houses, and film organizations. Organize guest lectures, workshops, and networking events. Represent the department in media and public forums. Budget and Resource Management: Manage the department's budget, ensuring optimal use of resources. Oversee film studio operations, equipment procurement, and technology upgrades. Strategic Planning and Vision: Develop long-term goals and strategies for department growth. Stay updated on global cinema trends and emerging technologies. Qualifications and Experience: Bachelor’s degree in Education, Business Administration, or a related field (Master’s degree preferred). Proven experience in academic administration or operations. Excellent organizational and time-management skills. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite and familiarity with academic management software. Ability to work independently and as part of a team. Attention to detail and problem-solving abilities. Show more Show less
Posted 1 day ago
0.0 - 3.0 years
0 Lacs
Dhaurahra, Uttar Pradesh, India
On-site
Job Requirements Job Title – Associate Relationship Manager-LAP Business Unit - Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions (Loan Against Property). The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0-3 Years in NBFCs/Banking. Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Salcette, Goa, India
On-site
We are seeking a skilled and detail-oriented Process cum Proposal Engineer with experience in water and wastewater treatment systems. The ideal candidate will be responsible for designing treatment processes and preparing technical and commercial proposals for municipal and industrial water/wastewater treatment projects. This role requires coordination across cross-functional teams to deliver technically sound, competitive, and client-aligned proposals. Job Title: Process cum Proposal Engineer – Water & Wastewater Treatment Reports To: Director / CEO Key Responsibilities: 1. Process Engineering: a. Develop process designs for water and wastewater treatment systems including: Pre-treatment, clarification, filtration, biological treatment (MBR, SBR, MBBR), disinfection, sludge handling, and tertiary treatment. b. Prepare Process Flow Diagrams (PFDs), P&IDs, hydraulic profiles, and mass balances. c. Size equipment and instruments (e.g., pumps, blowers, filters, membranes). d. Conduct process calculations (e.g., loading rates, retention times, oxygen demand). e. Optimize designs for energy, footprint, and chemical consumption. f. Review vendor drawings and integrate technical inputs into designs. g. Ensure our designs meet manufacturing, technical and customer Responsibilities h. Ensure that all design projects are completed within budget and time 2. Proposal Engineering: a. Analyze RFQs, tender documents, BOQs, and client specifications. b. Prepare comprehensive technical proposals, compliance statements, and bid clarifications. c. Coordinate with costing, procurement, and project teams for pricing and vendor quotations. d. Support sales and business development teams in technical presentations and meetings. e. Ensure proposals meet technical standards, client expectations, and project budgets. f. Collaborate with product development teams to provide feedback and suggestions based on service performance. Qualifications Education: B.E./B.Tech in Environmental, Chemical, or Mechanical Engineering. Experience: 2–6 years in process and proposal roles in the water and wastewater treatment sector. CAD experience Proficient in Solidworks Strong organizational and communication skills Preferred: Experience with design-build (DB) or EPC projects in municipal or industrial segments. Exposure to sustainability metrics and green design practices. Contact – 9158797250 (HR Manager) hr@wateria.in 8459148161 (Director) sales@wateria.in Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Pocket TV Pocket Entertainment , the parent company of Pocket TV , is a leading audio entertainment platform that’s reimagining how stories are created, distributed, and consumed globally. With over 100 million users and a thriving content ecosystem across India, the US, and other global markets , we’re now expanding into the world of short, binge-worthy drama series. This is a rare opportunity to join an early-stage product team and shape the vision, user experience, and storytelling format for a category-defining platform. You’ll work at the intersection of tech, content, and consumer behavior , helping us bring immersive, bite-sized dramas to life for a global audience. If you're a product thinker who thrives in zero-to-one environments and wants to redefine the future of storytelling , let’s build it together. About the Role As an early member of Pocket TV's product team, you would have the opportunity to work across Monetisation, User Experience, Recommendation, and Growth. This is a high-ownership role requiring deep product thinking, data fluency, and user empathy. You will be responsible for building innovative monetization models, crafting delightful and habit-forming experiences, improving personalized recommendations, and unlocking exponential growth in user engagement and revenue. You will work cross-functionally with design, engineering, data science, marketing, operations, and content teams to shape the product roadmap and drive execution. Key Responsibilities Product Strategy & Roadmapping Define and own the product vision and roadmap across monetisation, experience, recommendations, and growth. Align the roadmap with business goals, user insights, market trends, and competitive intelligence. Build long-term strategies that balance revenue growth with sustainable user value and retention. Monetisation Innovation Lead monetisation initiatives across subscriptions, microtransactions, loyalty programs, offers, and bundling strategies. Optimize pricing, paywalls, and feature gating to maximize LTV while maintaining a high NPS. Leverage A/B testing and behavioral insights to validate monetisation hypotheses and iterate quickly. User Experience & Retention Craft seamless and intuitive experiences across the entire user journey—from onboarding and discovery to engagement and conversion. Identify friction points and use design thinking and data insights to enhance usability and satisfaction. Run continuous experiments to boost core engagement metrics and reduce churn. Recommendations & Personalization Partner with data science and engineering to drive advancements in our recommendation engine. Define user cohorts and behavioral signals to power contextual and personalized content discovery. Measure and optimize content consumption patterns to increase session depth and frequency. Growth & Acquisition Design and execute features and experiments that improve user acquisition, onboarding, referral, and conversion funnels. Collaborate with performance marketing and growth teams to amplify paid and organic levers. Leverage growth loops, gamification, and community features to create viral mechanics and increase user stickiness. What We’re Looking For 5+ years of experience in consumer product management , ideally in B2C, social, content, or entertainment platforms . A proven track record of owning and scaling monetisation, growth, or recommendation-driven products . Strong analytical and experimentation skills—comfortable with SQL, dashboards, and deriving actionable insights. High user empathy with a passion for storytelling, creator platforms, or media consumption behavior. Deep experience working with cross-functional teams in a fast-paced and agile environment. Exceptional communication, leadership, and stakeholder management abilities. Show more Show less
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Uppal, Telangana, India
On-site
NRG Foods Pvt Ltd. NRG Foods is a leading global exporter, supplier, and distributor of premium Indian ethnic foods and groceries, renowned for its extensive portfolio and expertise in international trade. With a wide range of products that includes staple items such as rice, atta (flour), lentils, spices, soups, sauces, beverages, and snacks, NRG Foods caters to diverse consumer needs across the globe. The company also supplies personal care products, kitchen utensils, and various commodities, ensuring a comprehensive offering for every market. In addition, NRG Group of Companies is a fast-growing, global FMCG and EXIM (Export-Import) enterprise with operational offices in Ireland, Netherlands, and India. Over the past decade, the company has developed a robust network, managing relationships with suppliers and customers worldwide. The Indian office handles all finance and accounting-related functions, ensuring seamless financial operations across its global footprint. This international presence and streamlined operations position NRG Foods as a leader in the global FMCG sector, with the agility to adapt to dynamic market conditions and deliver consistent value to clients around the world. For more details please check our website https://nrgfoods.in/ https://nrgimports.nl/ https://nityafoods.in/ Responsibilities: Make outbound calls to potential and existing customers to promote and sell food export products. Build and maintain strong relationships with clients to ensure repeat business. Understand customer needs and offer solutions to meet their requirements. Effectively communicate product details, pricing, and company policies. Achieve and exceed sales targets and KPIs. Maintain accurate records of customer interactions and sales using CRM software. Collaborate with internal teams, including logistics and operations, to ensure seamless order fulfillment. Stay updated on market trends and competitor offerings. Skill sets/Experience we require: Languages: Proficiency in Hindi and English. Communication Skills: Strong negotiation and persuasion skills, with a customer-centric approach. Experience: Minimum 1 - 2 years in Telesales/Inside Sales, preferably in food exports or a similar industry. Adaptability: Ability to handle customer queries, objections, and resolve issues effectively. Technical Skills: Familiarity with any CRM tool and MS Excel usage. Availability: Candidates who are ready to join immediately will be given preference. Educational Qualifications: Any Graduate (Bachelor’s degree in business, marketing, or a related field is a plus). Why NRG: Work-Life Balance Promoting a healthy balance between professional responsibilities and personal life, ensuring employee well-being. Retention and Privilege Policy Offering incentives and benefits designed to retain employees and recognize their contributions. Job Security Offering stable employment and a supportive environment, providing employees with long-term career prospects. Open-Door Policy Encouraging transparent communication between employees and management, fostering an approachable and inclusive work culture. Timely Salary Payments Ensuring that employees receive their salaries promptly and without delay, maintaining financial stability and trust. Friendly Work Environment Cultivating a positive, collaborative, and supportive atmosphere where employees feel valued and respected. Opportunities for International Placement Providing employees with the chance to work abroad, expanding their career horizons and global exposure. Career Growth Opportunities Offering continuous learning and advancement prospects to help employees grow professionally and achieve their career goals. Fast-Growing Global Company with Competitive Market Pay Being part of a rapidly expanding organization that offers competitive compensation aligned with market standards. Benefits: Performance & Recognition: Employee Recognition Programs: Rewards for exceptional performance, including awards, recognition etc. Annual Appraisals: Regular performance reviews with salary increments based on individual or team performance. Annual Leaves: Total 20 days of paid leave, depending on the company’s policy and the role. Other leaves: -Maternity leaves -National and state holidays . Health & Insurance Benefits: Health Insurance: Group health insurance covering employees and sometimes their dependents (spouse & children). Life Insurance Retirement Benefits: Provident Fund (PF): Contributions to the Employee Provident Fund (EPF), which is mandatory under Indian law for most employees. Gratuity Show more Show less
Posted 1 day ago
0.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
This role is for one of Weekday's clients Salary range: Rs 250000 - Rs 350000 (ie INR 2.5-3.5 LPA) Min Experience: 0 year Location: Ahmedabad JobType: full-time Requirements About the Role: We are currently looking for an enthusiastic and customer-oriented Jewelry Sales Executive to join our retail team. This is an exciting opportunity for individuals who are passionate about luxury, fashion, and client service, and who are looking to begin their career in the retail jewelry sector. As a front-facing team member, you will play a critical role in representing our brand and delivering a premium shopping experience to every customer. The ideal candidate will be energetic, eager to learn, and able to connect with customers to understand their preferences and guide them through their purchasing decisions. You will receive full training and mentorship to understand our jewelry collections, sales techniques, and retail operations. Key Responsibilities (KRA/KPI): Customer Assistance & Engagement: Greet and assist customers warmly as they enter the store. Provide in-depth knowledge about jewelry products, designs, and materials, ensuring customers receive a personalized and informative experience. Jewelry Sales & Influence: Leverage your communication and persuasion skills to influence buying decisions. Guide customers through the selection process and promote appropriate products to match their preferences, lifestyle, or occasion. Revenue Target Achievement: Contribute directly to the store's monthly and seasonal sales targets by consistently closing sales, upselling where appropriate, and ensuring a high conversion rate. Visual Merchandising: Maintain excellent visual presentation standards within the store. Ensure that product displays are aesthetically appealing, well-lit, organized, and aligned with brand guidelines. Customer Query Handling: Address all customer queries professionally and promptly. Assist with questions related to product features, availability, customization options, and after-sales services. Customer Follow-up: Maintain strong relationships with customers by following up on previous purchases, informing them about new arrivals or special events, and encouraging repeat business. Store Presentation & Hygiene: Ensure that the store environment is clean, safe, and welcoming. Report any facility or maintenance issues promptly to management. Transaction & Payment Processing: Handle billing, payment processing, and documentation for product purchases efficiently. Prepare items for delivery or pickup with accuracy and care. Customer Retention: Actively participate in initiatives to retain both new and existing customers by providing a memorable shopping experience and demonstrating consistent professionalism. Inventory Management: Monitor and maintain store inventory levels. Conduct periodic stock checks, identify low stock items, and coordinate with relevant teams for replenishment. Internal Coordination: Collaborate with team members across departments, including back-office, logistics, and marketing, to ensure seamless store operations and customer satisfaction. System Proficiency: Work efficiently on POS systems, ERP platforms, Magento, and other internal tools to process transactions, check inventory, and update customer details. Skills & Qualifications: No prior experience required; freshers are welcome to apply. Strong communication, interpersonal, and customer service skills. Interest in jewelry and fashion trends is a plus. Basic computer literacy; familiarity with POS/ERP systems is an advantage. Positive attitude, eagerness to learn, and a proactive approach. Show more Show less
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
JOB TITLE Virtual Relationship Manager GRADE DM-II DEPARTMENT Phone Banking LOCATION HO SUB-DEPARTMENT Phone Banking TYPE OF POSITION Full-time REPORTS TO Team Leader – Virtual Relationship Management REPORTING INTO NA ROLE PURPOSE & OBJECTIVE The Virtual Relationship managements engages with the Bank customers and prospects, virtually, to provide a seamless experience to customers. Developing and Expanding existing HNI customer relationships by ensuring quality portfolio. Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details. Call Handling as per desired standards. Fulfilling customer service requirements and deepening relationships. Creating the opportunity to provide financial solutions to customers via cross-sell and upsell. Aids in developing and maintaining strong customer relationships, both within a company as well as with new clients. Seek out new business opportunities for the clients while advising them on products or services that best fit their needs. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Continuous engagement with customers mapped Promoting digital banking services for a superior customer service experience Profiling of customers in order to aid right cross-servicing of bank products Meet the defined objectives of the Portfolio managed Customer (Both Internal & External) Call handling as per defined standards (Both Service & Sales) Regular interaction with customers and pro-actively accessing customer needs Accurate resolution for customer queries Attrition control of customers Deepening relationship by cross selling Ensure retention of customers Sales across all product segments Internal Process Achieve quality benchmarks defined from time to time Accurate logging of calls Ensure all laid down system and process are followed Ensure accurate and timely submission of financial transactions & requests Adherence to set processes of updating customer interactions in CRM next Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in any discipline Experience (Years and Core Experience Type) 2-4 years of experience; fresher can be considered if they possess the required educational qualifications and aptitude. Certifications NA Functional Skills Relationship Management Sales – Banking Customer Relationship Upselling and Cross Selling Behavioral Skills Good communication skills – both oral and written Good interpersonal management skills Problem solving skills Decision making ability Competencies Banks Product Knowledge Planning and Organizing Skills Sales and Influencing Skills Awareness of Banking regulations Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
India
Remote
Company Description Welcome to BigCashWeb, the premier online platform where fun meets financial rewards. Established in 2015, we've been dedicated to empowering users to earn real money and gift cards by engaging in a variety of entertaining tasks. Our platform offers a diverse selection of games and offers from reputable companies, making money-making not just easy but enjoyable. Role Description We’re on the lookout for an experienced Campaign Manager who has deep knowledge of the rewarded offerwall niche . If you’ve worked with CPI/CPA offers, understand how to design effective user flows, allocate rewards intelligently, and help advertisers hit their KPIs — we’d love to speak with you. What You'll Do: Strategically design and manage offerwall campaigns (CPI, CPE, CPA, hybrid) Define and optimize conversion flows and reward structures for maximum retention and ROI Collaborate closely with advertisers to ensure KPI targets are met or exceeded Monitor performance and analyze data to identify trends, optimize campaigns, and reduce fraud Work with product and tech teams to ensure smooth campaign delivery and user experience What Are We Looking For: 2+ years of hands-on experience in the rewarded offerwall or mobile advertising space Proven track record of running successful campaigns and meeting advertiser goals Strong understanding of user behavior , incentive mechanics , and campaign optimization Excellent communication and analytical skills Role Details: Full-time (Remote) Competitive pay based on experience Opportunity to shape high-growth, global campaigns Show more Show less
Posted 1 day ago
3.0 - 8.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Join our Customer Success team to help execute our vision of reducing mundane work for legal teams and enhancing human productivity. Customer Success Managers at SpotDraft will end up owning the post-sale journey of our customers. As a Customer Success Manager, you will be responsible for activation, onboarding & retention of customers. You will also be responsible for identifying upsell opportunities and creating amazing user experiences (via gamification and other initiatives) to convert our customers into champions. Key Responsibilities Leverage your deep product expertise and understanding of our customers business goals to lead adoption and enablement activities. Develop a program plan with measurable goals, a clear governance structure, and agreed-upon metrics of success. Lead workshops and complex deployment projects involving multiple senior stakeholders. Conduct Business Reviews with economic sponsors, program managers & business stakeholders for the purpose of reviewing results, sharing partnership feedback, and aligning on go-forward strategies. Build and manage relationships across your portfolio to solidify our partnership and commitment to the customers business goals. Proactively monitor and analyze customer health indicators, business goals & renewal dates, and develop strategies for joint success. Requirements Excellent presentation, organizational, and communication skills (both written and verbal) 3+ years of relevant experience as a customer success manager in B2B SaaS companies, with enterprise-level customers preferred Ability to facilitate workshops with C-level executives and senior stakeholders on governance and operating models, business adoption techniques, the product vision & roadmap Team-first mentality & growth mindset are a must. Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company. Opportunity to work alongside a talented team: You'll be surrounded by some of the brightest minds in the industry, learning and growing together. Professional network expansion: Interact with influential founders, investors, venture capitalists, and market leaders, building valuable connections. Ownership and impact: Take charge of your projects and see the direct impact of your work on the company's success. Outcome-driven environment: We're focused on results and trust our team to achieve ambitious goals. We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. Our Core Values Our business is to delight Customers - We're all about making our customers happy. Their success is our success. Be Transparent. Be Direct: We believe in open communication and honest feedback. Be Audacious: We're not afraid to think big and take risks. Outcome-Oriented: We're focused on results. We set ambitious goals and work tirelessly to achieve them. Be 1% Better Everyday: We're always learning and growing. We strive to grow continuously. Elevate Each Other: We lift each other up and celebrate each other's wins. We're stronger together. Bring Passion. Take Ownership: We're passionate about what we do, and we take ownership of our work. We're committed to making a difference.
Posted 1 day ago
5.0 - 6.0 years
20 - 25 Lacs
Bengaluru
Work from Office
The candidate will be responsible for building and maintaining strong relationships with enterprise clients, ensuring the successful delivery of solutions, and driving customer satisfaction and retention. This role requires a deep understanding of enterprise solutions, exceptional client-facing skills, and the ability to identify growth opportunities within existing accounts. Key Responsibilities: 1. Value Orientation & Consulting: * Serve as a trusted advisor, providing expert insights to help customers achieve their business goals. * Focus on delivering measurable outcomes to ensure customers realize tangible benefits from the implementation. * Partner with customers to understand their needs and challenges, proposing customized solutions that may include business process adjustments. * Leverage expertise in business processes, ICI, and customer knowledge to deliver outcome-focused solutions aligned with best practices. * Application Design & Solution Development: * Contribute to designing and developing comprehensive solutions that fulfill all customer requirements. * Ensure the final solution adheres to quality standards, particularly in user experience and configuration accuracy. * Work closely with internal teams, including technical and AIML experts, to guarantee successful implementations. 2. Subject Matter Expertise (SME): * Be actively involved in product configuration and achieve relevant certifications within a reasonable timeframe. * Build a deep understanding of CLM, industry trends, and procurement and sales processes. * Stay informed about emerging technologies such as GenAI, EAI, and reporting tools. 3. Customer Management & Relationship Building: * Establish strong relationships with customers, promoting trust and collaboration throughout the implementation process. * Use assertive and effective communication to manage customer expectations and address concerns. * Act as the primary contact for key business stakeholders, focusing on business value, process alignment, and change management. 4. Additional Responsibilities: * Facilitate end-to-end workshops and whiteboarding sessions. * Oversee training, documentation, and adherence to project management processes and systems. * Motivate and manage teams effectively. * Demonstrate an understanding of project financials. * Ensure quality assurance and control throughout the project lifecycle. Requirements : * A bachelors degree in computer science, engineering, or a related field; a masters degree is preferred. * Experience in a SaaS organization with at least one complete lifecycle of global enterprise application implementations, including hands-on cloud solution design. * Over 7 years of consulting experience with a proven track record in successful end-to-end implementations. * Strong expertise in solution design and the ability to architect complex systems meeting customer needs. * Proven capability to translate customer requirements into tangible business value. * Hands-on experience in product configuration, application design, and solution development. * Exceptional communication and interpersonal skills to build trust and rapport with clients. * Demonstrated ability to manage multiple projects concurrently and deliver within tight deadlines. Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company. * An opportunity to work alongside one of the most talent-dense teams. * An opportunity to build your professional network through interacting with influential and highly sought-after founders, investors, venture capitalists and market leaders. * Hands-on impact and space for complete ownership of end-to-end processes. * We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. Our Core Values * Our business is to delight Customers * Be Transparent. Be Direct * Be Audacious * Outcomes over everything else * Be 1% better every day * Elevate each other * Be passionate. Take Ownership
Posted 1 day ago
8.0 years
0 Lacs
Delhi, Delhi
On-site
BYR Insurance Brokers Private Limited Job Description: - · Collaborate and communicate with the business development team to generate inquiries and quotes. · Possess the ability to analyze insurance risks and recommend appropriate insurance solutions for customers. · Manage relationships with insurers. · Coordinate with insurer underwriting teams to ensure timely turnaround of Requests for Quotes (RFQs). · Demonstrate familiarity with underwriting guidelines for prominent insurance companies. · Generate renewal quotes and ensure timely submission to customers. · Oversee renewal processes and gradually assume the role of Renewal Head in conjunction with underwriting responsibilities. · Proficiency in Excel and PowerPoint. · Ensure that all leads are accurately updated in the CRM system. · Conduct thorough scrutiny of issued policies, including risk assessment, premium collection validation, add-on inclusion, and exclusion validation · Manage renewal retention for the entire portfolio Requirements: · Good Verbal and written skills · Result-oriented, Dynamic and seasoned sales professional · Open to candidates looking to restart their careers after career gaps due to personal commitments. Qualification- : Any Graduate/Post Graduate Experience-: 8+ years of experience. Budget- 10 to 12 LPA Location- Udyog Nagar Industrial Area, Rohtak Road, Peera garhi, New Delhi - 110041 Website- https://policyfy.com/ #interested candidates can apply on 99536-53366 or 99114-44283 Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Leave encashment Schedule: Day shift Language: English (Required) Work Location: In person Expected Start Date: 01/07/2025
Posted 1 day ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are seeking a HR Manager, Operations who thrives at the intersection of data, process, and people. This role will play a critical part in managing the end-to-end employee lifecycle through our HRMS (Darwinbox), ensuring data accuracy, and streamlining core People Ops processes. You will act as a bridge between People Ops, Finance, and cross-functional teams to ensure operational excellence. What Youll Do Own the data Maintain, audit, and update master data across all employee lifecycle stagesfrom onboarding to exit. Ensure all data, including CTC, leave balances, and historical details, is accurate and reliable. HRMS Champion Lead the configuration, testing, data uploads, and rollout of all modules on our HRMS. Partner with the HRMS CS team to ensure everything runs like clockwork. Performance Review Cycle (PRC) Manage the company-wide PRC, including eligibility mapping, calibration, bell curve analysis, and budgeting. Work closely with leaders to ensure timely feedback collection, documentation, and process completion. Payroll & Compliance Partner with the finance team to ensure payroll is accurate and timely. Track anomalies like retention bonuses or incentive errors, and ensure F&F settlements and statutory compliance (PF/ESIC) are handled flawlessly. Process Ownership Create and maintain SOPs for key processes across the employee lifecycle, from onboarding to exit management, grievance handling, and PIP documentation. Drive adherence to hygiene checks and internal workflows. Employee Engagement Plan and execute quarterly and monthly engagement initiatives, collaborating on rewards and recognition programs, feedback loops, and communication strategies. Manage budgets for these initiatives. Admin Operations Align closely with the admin team to ensure seamless office management, travel, vendor coordination, and facility managementall while ensuring an exceptional employee experience. What Were Looking For Experienced in Global People Operations Youve spent 5+ years in global People Operations, with hands-on experience in HRMS platforms (Darwinbox preferred). Process-driven You thrive in data management, payroll processes, audits, and compliance documentation, with a knack for turning complex data into meaningful insights. Detail-oriented Youre a stickler for accuracy, with a strong ownership mindset and a keen eye for process improvement. Collaborative communicator Youre an excellent coordinator who can work seamlessly with cross-functional teams and stakeholders to get things done. Analytically inclined You have a strong command of spreadsheets, data validation, and analytical tools, and you love using data to drive decisions. Why SpotDraft? Brilliant teammatesWork with some of the sharpest minds in legal tech. Expand your networkInteract with founders and industry leaders. Real impactTake ownership of projects and see your work in action. Big goals, bold movesWe trust you to deliver, innovate, and push boundaries. Our Core Values Our business is to delight customers Be transparent. Be direct Be audacious Outcomes over everything else Elevate each other Be passionate. Take ownership Be 1% better every day
Posted 1 day ago
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The job market for retention roles in India is growing rapidly as companies recognize the importance of retaining customers and employees. Retention professionals play a crucial role in developing strategies to keep customers engaged and satisfied, ultimately leading to increased loyalty and revenue for the company.
The average salary range for retention professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of retention, career progression often follows a path from Retention Executive to Retention Manager to Retention Director. Along the way, professionals may also specialize in areas such as customer retention, employee retention, or membership retention.
In addition to expertise in retention strategies, professionals in this field often benefit from skills in data analysis, customer relationship management (CRM) software, communication, and problem-solving.
As you explore opportunities in the retention job market in India, remember to showcase your expertise in developing effective strategies that keep customers and employees engaged. By mastering the skills and knowledge required for retention roles, you can confidently prepare for interviews and excel in your career growth. Good luck!
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