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2.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Job Description: We are seeking an enthusiastic and result-oriented Trainer to train and energize our front-end retail staff across branches of WHP Jewellers. The role involves driving motivation, sharpening customer handling skills, boosting conversion rates, and building strong product knowledge in our teams. Key Responsibilities: Design and deliver training sessions for showroom sales staff. Coach staff on conversion techniques and objection handling. Conduct engaging sessions on jewellery product knowledge (gold, diamonds, silver, etc.). Develop sales-focused content , SOPs. Regularly visit stores to observe, train and assess performance . Customize training modules based on branch-specific challenges . Key Skills Required: Strong communication and public speaking skills. Ability to connect with diverse retail staff. Hands-on experience in sales coaching and training content creation . Experience in the luxury retail / jewellery industry is a strong advantage. Fluency in Marathi , Hindi , and English . Desired Candidates may reach out to Prachi Ma'am on 8108187367.
Posted 2 months ago
2.0 - 4.0 years
5 - 8 Lacs
Pune
Work from Office
Regular review meetings to be done with the management a Ensure clients are following SOPs SOPs Framing Post SOP Audit SOP Training Performance Audit - Managers/ Supervisors Process Excellence Process Mapping Mystery Audit Project Coordination Required Candidate profile •Qualification: Graduate •Languages Known: English, Hindi •Min 01-year experience in retail is mandatory as in project management •Location: Pune (Must be ready to travel across India)
Posted 2 months ago
1.0 - 6.0 years
0 - 2 Lacs
Bengaluru
Work from Office
SUMMARY We have an excellent opportunity for experienced people to work as a Store Manager in Bangalore. Apply Now. About Company: It is India's largest and most definitive place for fine writing instruments and accessories, and a leader in personalised corporate - gifting. Department Retail Reports To AOM Location - Orion Mall (Bangalore) Responsibilities: Sales of the store. Train, evaluate and motivate store employees Maintain, encourage, and possess ownership mentality . Provide a positive working environment and handle employee issues appropriately and in a timely manner. Resolve customer problems or complaints by determining optimal solutions. Ensure interior and exterior of store is maintained to company standards. Provide exceptional customer service and ensure the employees also provide the same level of service. Communicate, execute, and manage marketing and merchandising programs. Ensure store non - moving is less than 10% Ensure employee awareness of safety and emergency procedures. Ensure VM at store is best and as per guidelines Maintain adequate store supplies. Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. Execute and monitor loss prevention and shrink programs. Management of all stores operational issues, to include store housekeeping, store administrative duties, physical inventories etc. Ensure reports are sent on timely basis. Requirements Qualification:- Any graduate Minimum 3 years of retail experience, preferred in a luxury category. Should have handled a store with an average store size of 500 - 1000 square feet. Possess strong leadership skills Ability to teach effectively/develop others to the next level Strong operations experience in receiving, stock and inventory as well as front-office operations, end management and office management. Ability to organize and prioritise multiple tasks in a fast - paced environment Strong interpersonal, motivational, communication and organizational skills The ability to provide a great level of customer service. An upbeat demeanour, with a sales - oriented personality Benefits Salary - 4LPA - 6LPA PF+ESIC Lucrative Incentive
Posted 2 months ago
3.0 - 7.0 years
3 - 6 Lacs
Pune, Mumbai (All Areas)
Work from Office
Key Responsibility Area (KRA)Key ActivitiesKey Performance Indicators (KPIs)Expected Outcome 1. Sales Training Delivery Conduct regular in-person and virtual sales training sessions for store staff. - Ensure product knowledge, sales techniques, and customer engagement strategies are effectively taught.- No. of training sessions conducted. - % of staff trained. - Training feedback scores.Well-trained sales staff with improved knowledge and skills, leading to better customer interactions and increased sales. 2. Training Content Development Follow the Apple Content training as shared by ATT. Record all the Tranings to be delivered in the "Events" App. As provided by Apple. Per Quarter min 75 sessions to be delivered in order to maintain the Partner Trainer badge Uniformity in deliverance of training material across all stores and also to address local challenges and opportunities. 3. Performance Coaching Provide ongoing coaching to underperforming store staff. - Conduct one-on-one feedback sessions and monitor progress.Improvement in sales performance of coached staff. - Coaching effectiveness score.Boost in individual and team performance through targeted coaching. 4. Sales Performance Analysis Analyze regional sales data to identify training needs. - Use performance insights to tailor training sessions.% improvement in sales post-training. - Accuracy of training need identification.Data-driven training programs that address real performance gaps. 5. Product Launch Readiness Ensure staff is well-prepared for new product launches. - Deliver pre-launch training and ensure readiness.% of stores trained before launch. - Sales performance of new products.Successful product launches with minimal learning curve. 6. Compliance & Certification Ensure all staff completes mandatory training certifications. - Track and report training completion rates.%of staff certified. - Compliance rate. Total Champion/+ count, Candidate, Member, Seed ID creation as well. Fully compliant and certified sales staff. Will Provide Best Apple Customer Experience 7. Continuous Improvement Gather feedback from training sessions to improve content and delivery. Also to share the data with Apple as well - Stay updated on industry best practices.Training improvement score. - No. of new initiatives implemented.Continuous enhancement of training quality and relevance. 8. Regional Travel & Store Visits Visit stores regularly to conduct on-ground assessments. - Ensure consistency in refresher training across the region.No. of store visits. - % of staff engaged during visits.Sharing the Training Calendar weekly Increased engagement and alignment of staff across all stores.
Posted 2 months ago
4.0 - 9.0 years
4 - 9 Lacs
Coimbatore
Work from Office
Role: Area Manager - Training & Team Lead (B2C) Base Location: Coimbatore, Tamil Nadu. Key Responsibilities: 1. Training & Development Competency Plan, organize, and execute training programs across regions. Design and deliver content to develop product knowledge, sales techniques, and soft skills. Implement training modules that align with business goals and sales competencies Identify learning gaps and provide targeted interventions. Communicate a clear vision for the sales team and drive alignment. Continuously optimize the sales process and evaluate training effectiveness through performance metrics. 2. Skills & Job Fit Attributes Minimum 3 years of experience in the IT industry. Must have experience in driving sales In-depth knowledge of IT products, especially laptops and gaming PCs. Excellent communication, presentation, and content creation skills. Strong execution, leadership, and people management capabilities. Prior experience in IT retail, sales, promoter management, or channel marketing is an advantage. 3. Organizational Fit Conduct online and offline training sessions for in-shop promoters (ISPs) pan-India. Develop and manage training materials, including videos, articles, and digital content. Drive sell-out performance and monitor KPIs for promoter teams. Administer ISP assessments, set KPIs, and track performance outcomes. Oversee store-level audits, inventory management, and in-store branding. 4. Technical Knowledge Proficiency in Microsoft Office, particularly Excel and PowerPoint. Strong technical understanding of computers, especially in laptops and gaming. Prior experience in sales-driven environments is a plus. 5. Experience Required Minimum 5 years of experience in IT training or IT sales management.
Posted 2 months ago
3 - 8 years
4 - 6 Lacs
Bengaluru
Work from Office
Driving Innovation: Join Us as a B2B Sales Trainer at CARS24! What drives us? Imagine: a single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop - a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Autotech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years . What will you drive? Manage business training requirements across various cities. Provide new hire training, on-the-job training and support to new joiners. Oversee training delivery through classroom and digital platforms. Travel to multiple territories for training purposes. Enhance the effectiveness and coverage of e-learning programs. Coordinate with multiple stakeholders to facilitate on-the-job training. Apply excellent knowledge of Training Needs Analysis (TNA) for output-driven training planning. Innovate and implement digital solutions to manage new joiner attrition and conversion. Foster a positive and communicative working environment with the training team and business teams. Drive input and output metrics for new joiners effectively. Who are we looking for? Someone with an excellent digital presence and a high sense of ownership. A minimum of 3 years of experience in any industry, with at least 2 years in training focusing on conversion. Excellent written and verbal communication skills. Strong business acumen to understand and analyse business data and objectives. Exceptional crowd management and problem-solving skills, supported by data analysis. Basic knowledge of MS Office (Word, Excel, PowerPoint) and proficiency in Google Suite (Docs, Sheets, Forms, Slides). Interested candidates can share their CV's at manvi.arora1@cars24.com or WhatsApp at 9311243497
Posted 2 months ago
5 - 10 years
4 - 8 Lacs
Chennai
Work from Office
Role & responsibilities Planning, scheduling and executing Process Specific Training, Product & skill based Training for an Existing and New Hire (Sales Finance executives and branch staff). Coordinate and execute Induction programs for Newly Joined staffs across all the branches Evaluate the Process & Product knowledge test through online module. Take initiative like e-Learning. Provide tool to improve efficiency of individuals Scrutiny of new recruit profile and conduct evaluation tests for them before selection Collect & Publish industry fraud cases and make branch staff aware about possible lapses which lead to serious loss Circulate knowledge series and conduct surprise online/SMS/telephonic test Prepare sales tool for Sales team. Conduct sessions to improve productivity of sales officers Provide system training to new and existing staff Suggest process and product improvement ideas Initiated an employee engagement program. Highlight star performers Ensure closure of audit remarks Preferred candidate profile Graduates with 5 years of relevant experience as trainer in sales finance business Excellent written and verbal communications and pleasing personality Willingness to travel extensively
Posted 2 months ago
3 - 8 years
6 - 11 Lacs
Mumbai
Work from Office
Should have experience in handling Insurance portfolios with an Outbound experience Must be good with written and spoken English Ability to handle multiple LoBs Should have experience in handling NH batches .
Posted 2 months ago
8 - 13 years
15 - 16 Lacs
Bengaluru
Work from Office
Hiring Now Role: Sales Coach Manager Min 8+ Years in BPO(M) - Customer Service domain for Retail / fashion / e commerce domain is a must. Should have been a Sales coach / Sales Trainer for a minimum of 4 years . ( Preferred International BPO ). Excellent Written Communication and Language Skills. Willingness to work in shifts, at short notice. Location: Bangalore WFO Immediate Joiners Preferred Call Anumeha @ +91 6376649769
Posted 2 months ago
1 - 2 years
2 - 3 Lacs
Patna, Jorhat, Bijapur
Work from Office
Role & responsibilities 1. Exposure to both Field Sales & training both is desired. 2. Minimum training experience of 2 to 3 years 3. Exposure in the hard-core sales retail/FMCG industry is desired. 4. Preferably Male candidate 5. Ability to change and adapt as per situation. 6. Reporting all trainings by EOD and hands on Excel Preferred candidate profile Candidates with relevant experience or BPO trainer can be considered Graduate Perks and benefits Travelling Allowance
Posted 2 months ago
2 - 5 years
5 - 9 Lacs
Bengaluru
Work from Office
Required Experience 2 - 5 Years Skills Faciliation, coaching, data management + 4 more View full description img {max-height240px;} attached Sign in to apply Share this job
Posted 2 months ago
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