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10.0 - 15.0 years
20 - 25 Lacs
Pune
Work from Office
To pro-actively formulate and direct the retail strategy and implement projects and trials for the regions. Process Optimization, Work-force Mgmt, New Store Openings, Supply Streamline, Work Standardization & SOP, Cost Optimization, audits, training Required Candidate profile Ensuring all the required licenses like Trade license, Shops & Establishments license, Music Licence-PPL IPRS, Other licence-city specific are procured and renewed as per requirement
Posted 3 days ago
3.0 - 8.0 years
3 Lacs
Kolkata, Ranchi
Work from Office
Role & responsibilities 1. Store Operations Management Ensure smooth day-to-day operations of the store. Monitor inventory levels, restocking, and shelf management. Maintain cleanliness, safety, and organization of the store premises. 2. Team Management Recruit, train, and supervise store staff including cashiers, stock boys, floor managers, etc. Create staff duty rosters and assign tasks efficiently. Conduct regular team meetings and performance reviews. 3. Customer Experience & Service Ensure high standards of customer service are maintained. Resolve customer complaints or escalations promptly and effectively. Train staff on soft skills and customer interaction. 4. Inventory & Stock Management Track stock movement, manage shrinkage, and prevent stockouts. Coordinate with suppliers/vendors for timely deliveries. Conduct regular audits and physical stock verifications. 5. Sales & Profitability Monitor daily sales performance and meet monthly sales targets. Implement strategies to increase footfall and basket size. Analyze sales data to identify top-selling and slow-moving products. 6. Visual Merchandising & Promotions Ensure proper product display and store layout according to seasonal trends or company guidelines. Execute in-store marketing campaigns and promotional activities. 7. Cash & Billing Supervision Oversee billing counters, cash registers, and cash flow. Ensure zero billing discrepancies and secure daily deposits. 8. Compliance & Reporting Ensure adherence to all company policies, health & safety norms, and local regulations. Generate and submit daily/weekly/monthly reports to the head office. 9. Technology & System Oversight Manage Point-of-Sale (POS) systems, barcoding, and billing software. Troubleshoot basic tech issues and liaise with IT support when needed. 10. Vendor & Supply Chain Coordination Work with procurement teams and local vendors for sourcing products. Ensure product quality, cost control, and on-time replenishment. Preferred candidate profile Experience: 3-6 years of experience in retail store operations. Minimum 1-2 years in a team lead or managerial role. Experience in FMCG, supermarkets, or departmental stores like BigBasket, Reliance Fresh, D-Mart, etc., is highly desirable. Skills & Competencies: Strong leadership and people management skills. Excellent customer service orientation. Ability to multitask and manage operational pressure. Basic knowledge of inventory control, sales tracking, and billing systems . Proficiency in using POS software and Microsoft Excel. Good communication skills in Hindi and English (local language proficiency is a plus). Problem-solving and decision-making ability on the shop floor. Behavioral Traits: Hands-on and proactive attitude. High level of integrity and accountability. Willingness to work in shifts and weekends/public holidays. Target-driven and result-oriented mindset. Location Preference: Candidates residing near the store location or willing to relocate locally. Familiarity with the local customer base is an added advantage. Bonus Traits: Experience in opening new stores or handling high-footfall outlets. Exposure to backend coordination (logistics, procurement, audits). Trained in health & safety or loss prevention.
Posted 3 days ago
3.0 - 8.0 years
3 - 8 Lacs
Chennai, Bengaluru, Telangana
Work from Office
Loc: Sr/Executive- Bangalore (2) Chennai/ Coimbatore/ Indore/ Lucknow / Siliguri (1 each location) (3-7 Years) Manager-Telangana (2)/ 8-10 yrs Sr./ Manager- Bengaluru (1)- 10+ yrs Required Candidate profile Led a high impact driven role within retail for a growing organization. Exp in the process of new store identification. Exp in Retail shop Sourcing, Excel & Power Point. Perks and benefits As per FMCG standard
Posted 3 days ago
1.0 - 4.0 years
1 - 2 Lacs
Agartala
Work from Office
Hiring Store Manager for HealthKart Retail Store Designation-Store Manager Location- Agartala Job Specification:- Energetic and ready to take challenges. Demonstrable leadership abilities Age between 24 - 35 Exp - 0 to 8 year Industry: Health Supplement & sports nutrition preferable, Retail Store Having sound knowledge of Nutrition and supplements, retail sales Should have good communication skills Marketing activities need to be done (LMS) Gym visits to increase the sale of store and awareness Excellent Selling Skills Job Description :- Overall operational responsibility of HealthKart store. Taking care of customer service Creating new customer database to increase the sale and share daily customer footfall report to your reporting manager. Stock/Inventory management - inward & outward Participate and conduct BTL & Local Store Marking activities to increase Sales of the Store i.e. Gym visit, product sampling in the different kinds of events. Handling store - Opening & closing of the store Cash management and daily banking with banking partner without any error. Raising customers Invoice Following store aesthetics Strong in operations & eye for detail. Strong in maintaining KPIs of the store. Promoting of products and services of the organization. Prepare and share Daily Sales MIS of the store. Interested candidate can share resume at himanshu.shrivastav@brightlifecare.com or call/WhatsApp- 8588034132
Posted 3 days ago
5.0 - 9.0 years
7 - 11 Lacs
Chennai
Work from Office
Description RBS Retail Efficiency team is looking for Sr Program Manager to drive defect elimination for WW Retail under Retail Efficiency program In this role, you will be expected to partner with upstream tech and retail teams to drive automation and efficiency This role will closely work with senior leadership team in Retail WW to drive upstream defect elimination and delivering on business KPI's Key success factors for this role will be performance on Business goals, Vendor and Customer Experience and Cost of operations, Candidate Profile Candidate will have 8+ years of experience in Vendor Management and Retail Operations Additionally, you will have program management skills with the ability to influence internal and external stakeholders and drive project execution Lastly, you will be expected to deliver solutions and programs that are technology based, highly scalable while maintaining a good customer and business partner focus, You will have a demonstrated record of leading projects not only at the strategic level, but also tactically by diving deeply into business and technical domains This requires a person that is very metrics driven, yet has the vision to scale the business The individual would be responsible for overall planning, budgeting, growth, delivery and productivity of the program The individual would have targets on Business metrics, Operational metrics and Automation Would engage with WW Retail teams and build customer confidence through quality delivery, robust processes and sound reporting metrics, Responsibilities Of This Leader Include Identify system defects requiring manual efforts downstream, partner with owner teams and designing solutions for WW Stores to eliminate them at the place of origin, Own and Deliver on VIP metrics like Campaign Coverage, FCF generation, incremental OPS delivered, etc Set up review mechanisms with Retail teams to drive performance Drive Operational excellence through improvement in SLA's, Positive Response rates (PRR), Vendor Experience Lead WBR/MBR/QBR reviews for the org with Senior leadership across Retail and RBS About The Team Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world, The Retail Business Systems (RBS) group is an integral part of Amazon online product lifecycle and buying operations RBSvision is to accelerate Amazons flywheel by fixing catalog defects and scale critical store operations function by standardization, automation and defect elimination through its selection, defect elimination, product, tech and paid selling partner support operations pillars (PSPS/AVS) The tasks handled by this group have a direct impact on Retail Cost to serve, customer buying decisions and vendor experience This role is within Retail Efficiency program that supports both AVS and non-AVS Tier 1 vendors through providing business operations services, Basic Qualifications 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI MAA 15 SEZ K20 Job ID: A2911870 Show
Posted 3 days ago
2.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Should have experience of raising PO, Should understand vendor pricing: MRP, NLC Should understand margins calculation Should have coordinated for material deliveries and sorted GRN issues Should have basic understanding of taxes If interested Please share your updated resume on akriti.k@genxhire.in
Posted 4 days ago
1.0 - 3.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Department : Retail Operations Education : MBA in Marketing /Any Retail Master Degree Experience : 1- 2 years of Experience in Retail Work Timings : Roster Pattern - 1 Day, 1 Night, 2 Offs Learn the lineup of this season's products as well as the continuing inventory Become familiar with the company's brand and message Discuss strategy with management to best increase sales in your market Answer all questions pertaining to the brand and it's products Record concerns and feedback from customers. Schedule time with management to discuss with the impact of your products on their business An outgoing personality with a love for helping people Excellent written and verbal communication skills Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store condition and visual merchandising standards Maintain a fully stocked store Ascertain customers needs and wants Recommend and display items that match customer needs Welcome and greet customers
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
The Business Development Manager position at Re-Buzz Interactive Solutions in Thane is a full-time on-site role that requires you to establish new business relationships, identify sales opportunities, develop growth strategies, and foster partnerships with key stakeholders in the retail industry. To excel in this role, you need to possess sales, business development, and relationship management skills. Additionally, knowledge of retail operations and marketing strategies is essential for success in this position. Your excellent communication and negotiation skills will be crucial in building and maintaining strong relationships with clients and partners. Experience in project management and executing marketing initiatives will be beneficial in effectively managing projects and contributing to the company's growth. You should also have the ability to analyze market trends and identify growth opportunities to drive business success. A Bachelor's degree in Business Administration, Marketing, or a related field is required for this role. Proficiency in MS Office and CRM software will be necessary to carry out your responsibilities effectively. While experience in the retail industry is a plus, a strong foundation in sales and business development will also be highly valued in this position.,
Posted 4 days ago
5.0 - 7.0 years
8 - 14 Lacs
Bengaluru
Work from Office
- Hiring Termial Stores Manager Client Company Bangalore International Airport - Responsible for managing all stores operations including the store team. - Review sales. - Analyse if any issue in the terminal/shop might be affecting the daily sales.organising and leading weekly meetings with all shifts supervisors. - Coordinate with stock manager and mktg the implementtaion of all POS materials. - Ensure that the store is in compliance with all airport, state and federal employment laws. Person Profile: - 5 years @mgmt level/supervisory role. - Knowledge of the group procedure. - Strong leadership skill and good problem solving skills. - effective merchandise presentation standards of travel retail concepts. key relationship: supervisor, country GM, Operation, Product mgr, HRD
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Visual Merchandiser at RENE Cosmetics in Ahmedabad, you will play a vital role in ensuring the consistent representation of the brand's visual identity across all retail touch-points. Your creativity and attention to detail will be crucial in planning and executing product placements, developing planogram visuals, coordinating timely deliveries of merchandising materials, and managing vendor negotiations effectively to meet retail branding needs. Your responsibilities will include conceptualizing and executing visual merchandising displays and window setups, aligning visual strategies with brand campaigns and market trends, developing planograms based on category movement and aesthetics, and liaising with vendors for POSM, displays, signage, and props. Additionally, you will be responsible for ensuring on-time delivery and installation of all VM collaterals, negotiating rates with vendors to optimize value within budget constraints, and collaborating with internal teams for execution planning and forecasting VM material needs. To excel in this role, you should hold a Bachelor's degree in a related field and have 2-3 years of experience in Visual Merchandising, preferably in the cosmetics industry. You should possess strong creative and aesthetic sense, proficiency in Planogram software and Adobe Creative Suite, excellent vendor management and negotiation skills, and the ability to manage multiple projects under tight deadlines. Additionally, key attributes such as creativity, execution-driven mindset, effective communication, attention to detail, and adaptability to a fast-paced retail environment will be essential for success. Joining RENE Cosmetics will offer you the opportunity to be part of a fast-growing colour cosmetics company, lead visual experiences in a dynamic and creative industry, and benefit from competitive compensation and ample opportunities for growth and innovation. If you are excited about this opportunity, please apply with your updated resume to careers@reneecosmetics.in.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Ciklum is looking for a Domain Consultant to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts, and product owners, we engineer technology that redefines industries and shapes the way people live. As a Domain Consultant in the Retail and Consumer Goods sector, you will bring your expertise and experience to help our sales teams develop digital and technology solutions for major US retail and consumer goods enterprises. Your role involves understanding industry trends and challenges and designing tailored solution pitches. You will work closely with senior sales leaders and hunters to create and close opportunities in the sector. Responsibilities: Client Engagement and Advisory: - Engage with clients to understand their strategic goals, challenges, and specific needs within the retail and consumer goods sector - Provide expert advice on retail operations, supply chain management, merchandising, customer experience, and digital transformation - Develop and present comprehensive solutions and actionable recommendations to address client needs and drive business growth Solution Design and Implementation: - Design and develop tailored solutions to enhance clients" retail operations and consumer engagement - Lead the implementation of solutions, ensuring alignment with client objectives and timelines - Coordinate with cross-functional teams, including marketing, supply chain, IT, and customer service, to deliver integrated solutions Market and Industry Analysis: - Stay updated on industry trends, consumer behavior, and emerging technologies in the retail and consumer goods sector - Conduct market analysis and benchmarking to identify opportunities and threats for clients - Provide insights and thought leadership through whitepapers, presentations, and industry forums Requirements: - Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field. Advanced degree or professional certification (e.g., PMP, CSCP) is preferred - Minimum of 5-7 years of experience in the retail and consumer goods industry, with a focus on consulting or process roles - Combined experience in professional services and in-house within the target domain is a strong plus - Deep understanding of retail operations, consumer behavior, supply chain management, and digital transformation - Proven experience in solution design and implementation within the retail sector - Strong analytical and problem-solving skills, with the ability to think strategically and deliver innovative solutions - Excellent communication and presentation skills, with the ability to convey complex concepts to diverse audiences - Ability to work independently and collaboratively in a fast-paced, dynamic environment Desirable: - Experience with retail technologies (e.g., e-commerce platforms, POS systems, CRM) and digital marketing strategies - Knowledge of sustainability practices and ethical sourcing in the consumer goods industry What's in it for you - Private Equity backed environment to foster growth and collaboration - Competitive compensation package - Build your career in a proven successful high-growth company with a unique service offering on the market - Variety of knowledge sharing, training, and self-development opportunities India is a strategic growth market for Ciklum. Be a part of a big story created right now. Let's grow our delivery center in India together! Boost your skills and knowledge: create and innovate with like-minded professionals all of that within a global company with a local spirit and start-up soul. Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow! Be bold, not bored! Experiences of tomorrow. Engineered together. Interested already We would love to get to know you! Submit your application. Can't wait to see you at Ciklum.,
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You are invited to join our team at Shivali Iconic Trends Pvt Ltd as a Merchandiser. We are looking for a dedicated individual with a passion for retail and a talent for trend-spotting and product displays. The ideal candidate will have 1 to 3 years of experience in the retail industry and will play a crucial role in ensuring that our products are attractively showcased, well-stocked, and effectively promoted to drive sales. Your responsibilities will include creating visually appealing product displays that adhere to brand standards, maintaining optimal stock levels, identifying slow-moving items, and ensuring timely replenishment. You will also support the sales floor by organizing store layouts, monitoring customer buying behavior, and collaborating with the sales team to design impactful seasonal and promotional displays. Additionally, you will work closely with store management to uphold accurate inventory records and provide exceptional customer service by offering product knowledge and assisting customers with their selections. To excel in this role, you should possess 1 to 3 years of experience in merchandising, retail sales, or related fields, along with excellent visual merchandising skills, a solid grasp of retail operations, and meticulous attention to detail. Strong verbal and written communication skills, the ability to work effectively in a team, and flexibility in adapting to a fast-paced environment and changing market trends are also essential. A high school diploma or equivalent is required, while additional certifications in retail or merchandising would be advantageous. In return, we offer a competitive salary commensurate with your experience, the opportunity to grow with our expanding company, and a supportive and collaborative work environment. If you are ready to take your merchandising career to the next level, we encourage you to apply for this full-time, permanent position with a morning shift schedule. Join us in shaping the future of retail at Shivali Iconic Trends Pvt Ltd!,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
west bengal
On-site
About More Retail Private Ltd (MRPL) More Retail Private Ltd (MRPL) is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers, committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience on a massive scale. Purpose of the Role As a part of the team at MRPL, you will be responsible for effectively managing a set of supermarkets, ensuring alignment with management on key business goals such as sales, costs, and margins. Your role involves executing strategies designed by the COO or ROH for the respective cluster, requiring in-depth knowledge of the geography, market, customer preferences, and competition trends. Additionally, you will be tasked with driving efficiencies across all functions to achieve business objectives swiftly. Key Responsibilities - Identify and open 10-12 new stores based on guidelines provided. - Oversee end-to-end store operations, managing top-line, bottom-line, input, and output matrices in line with organizational targets. - Drive store standards through audits and feedback based on standard operating procedures (SOP). - Coordinate with MPR & DC teams to optimize merchandise availability and drive sales in assigned stores. - Ensure freshness and availability of Fruits & Vegetables (F&V) by collaborating with the F&V Category Manager and FEM. - Monitor and enhance Net Promoter Score (NPS) through customer feedback analysis and corrective actions. - Manage store overheads, identifying opportunities for cost reduction and optimization. - Analyze and implement corrective actions to minimize wastage due to damage, expiry, and shrinkage. - Provide coaching to store managers on store operations and people management. - Achieve capex expectations and ensure the success of new stores in the assigned area. - Conduct operations and service training sessions in collaboration with the training manager to equip staff with necessary knowledge. - Identify talent and build a succession pipeline for all store management team roles within the cluster. - Ensure statutory compliance for all stores in the respective clusters. Key Success Measures - Realized Revenue - F&V Revenue Growth Margin & Sales - Stock On Hand (SOH) - Wastage Reduction (Shrinkage + Damage) - Cluster EBITDA - Attrition trends - Detractors reduction over last year for the store - Store Operating Standards - REAP Average Scores Education and Experience The ideal candidate should have a minimum of 5 years of experience or an MBA with 3 years of experience, preferably in the Retail sector, focusing on Operations, QSR, or e-Commerce. Values - Collaboration - Customer Obsession - Frugality - Innovation - Grit - Integrity - Growing Talent,
Posted 4 days ago
0.0 years
0 Lacs
Jammu, Jammu & Kashmir, India
On-site
Company Description Pay1 is a technology company addressing the needs of the unorganized retail sector in India. By providing a wide range of services such as recharges, money transfers, utility bill payments, micro-loans, and travel bookings, Pay1 empowers retailers to offer additional services using their existing infrastructure. With a strong network of over 300,000 merchants and 50,000 active retailers, Pay1 is creating an integrated business ecosystem that combines retail, finance, and consumer technology specific to the Indian markets. Role Description This is a full-time, on-site role for a Junior Relationship Manager located in Rajauri. The Junior Relationship Manager will be responsible for managing relationships with existing retailers, assisting with the onboarding process for new retailers, providing training on Pay1&aposs services, addressing retailer inquiries and concerns, and promoting the use of Pay1&aposs technological offerings to enhance business operations. Qualifications Excellent communication and interpersonal skills Strong customer service and relationship management skills Basic understanding of retail operations and financial services Problem-solving and conflict resolution abilities Ability to work independently and as part of a team Knowledge of local markets and retailer needs is a plus Bachelor&aposs degree in Business, Marketing, Finance, or a related Show more Show less
Posted 4 days ago
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Description This is a full-time on-site role for a Cluster Manager, located in Hyderbad. The Cluster Manager will be responsible for overseeing multiple store locations, ensuring operational efficiency and adherence to health and safety standards. Daily tasks include staff management, inventory control, process optimization, and customer service excellence. The Cluster Manager will also implement strategic plans to increase productivity and profitability across the cluster. Qualifications Experience in staff management and leadership skills Knowledge of inventory control and supply chain management Ability to optimize processes and improve operational efficiency Strong customer service skills and a focus on customer satisfaction Excellent communication and interpersonal skills Proven ability to manage budgets and financial planning Experience in the food and beverage industry is a plus Bachelor's degree in Business Management, Hospitality, or related field
Posted 4 days ago
7.0 - 12.0 years
50 - 60 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Work from Office
Must have skills: In-depth understanding of global retail operations Functional knowledge in at least two areas: merchandising, supply chain, store operations, forecasting, replenishment, or space planning Hands-on expertise with at least one data management tool (Alteryx / SQL / MS Access) Proven experience in retail data analysis projects Understanding of retail KPIs, functions, and business rules across various categories (grocery, fashion, home solutions) Good to have skills: Knowledge of R / Python / SAS / Power BI Familiarity with Retail MFP platforms (SAP, BY, Oracle, Relex, Symphony, Infor) Experience in preparing business scenarios, test cases, and use cases Experience: Relevant experience in consulting, analytics, or the retail industry Proven success in managing strategic client relationships Educational Qualification: Bachelor's degree from a reputed institution (Engineering preferred) MBA from Tier 1 Job Summary: As a Manager in Retail Consulting, you will lead strategic transformation initiatives for global retailers across segments such as fashion, grocery, and general merchandise. You will be responsible for designing retail strategies, identifying key value and cost drivers, improving bottom-line performance, and delivering high-impact solutions. Your role includes conducting detailed business process analysis, developing operating models, driving implementation readiness, and guiding distributed teams through all phases of execution. You will define and lead change management plans, engage stakeholders, and manage business development efforts. Success in this role requires a strong understanding of global retail operations, functional expertise in merchandising, supply chain, or store operations, and hands-on experience in retail consulting or analytics. The ideal candidate possesses strong business acumen, an analytical mindset, experience with test cases/use cases, and excels in client communication. Cross-cultural competence and the ability to thrive in dynamic, fast-paced environments are essential to succeed in this leadership role.
Posted 4 days ago
3.0 - 5.0 years
3 - 4 Lacs
Srinagar, Paonta Sahib
Work from Office
Job description We are seeking Store Managers for our retail apparel store situated at Paonta Sahib, Himachal Pradesh. Roles and Responsibilities Handling Stock inwards from warehouse Cash depositing to Bank & maintaining proper records Providing customer services & fast complaint resolution Handling stock return Handling billing Managing sales promotion & discounts Updating Visual Merchandising Ensuring Staff grooming & providing Training to staff Daily DSR maintaining & send to a/c department Daily sales report send to ASM (after day closing) Daily staff briefing & allocation of works to sales team Maintaining daily attendance Coordinating with ASM & backend department for various store related quarries Scarp sale after approval from ASM Desired Candidate Profile Good communication skill Good in MS office Good Supervisory skill Candidate residing nearby locations will be given preference Candidate should be from apparel retail sectors Interested candidate may drop their resume at sanjeev.kumar@cantabilinternational.com
Posted 4 days ago
3.0 - 7.0 years
5 - 7 Lacs
Siliguri
Work from Office
Sales and Profitability Drive the department sales and productivity in line with category targets. Optimize floor space based on merchandise availability, planogram and plotting guidelines and product sell through. Track sales and report on non-selling, slow- and fast-moving products. Control costs and manage NTG effectively. Department Operations Management Review and ensure the department team adheres to the defined retail SOPs, retail standards and retail processes (for the relevant department) Review and ensure fixtures are handled and assets are managed as per defined norms. Implement the sales promotions as per defined guidelines. Review and ensure availability of non-trading items as per requirements. Undertake floor walks and complete the Wooqer checklists as per the timelines. Inventory Management Monitor and ensure availability of stock as per requirements through efficient stock replenishment. Monitor and ensure stock is displayed according to planogram and plotting guidelines. Monitor and ensure products are tagged and barcoded as per defined norms and pricing guidelines are followed. Inspect merchandise for defects and report the same to the relevant stakeholders. Review and ensure clearance of damaged and ageing merchandise as per defined norms. Monitor and ensure completion of random pricing checks on products as per defined norms. Execute price revisions as per defined norms. Customer Service Direct the department team to ensure adherence to the Homecentre standards of customer service (Go Home) Handle customer queries and complaints effectively Collate customer feedback and share with the relevant stakeholders. Drive the team to achieve the desired NPS. People Management Provide support in induction of new recruits through buddy system. Provide on the job guidance and required trainings on products, processes, sales, and customer service to the team. Track implementation of EMT, Wooqer Videos, Go Home, IST TTT and SDP Track and ensure that the training of showroom staff is completed as per defined norms (product knowledge, retail standards, customer service, personal grooming etc.) Select the team members, set expectations, and give regular feedback to team. Review and ensure that the on-roll staff are available as per defined ROTA guidelines and budgeted norms. Manage effective deployment of staff to ensure maximum productivity Preferred candidate profile The ideal candidate should be a graduate having age less or equal to 35 and have 3 or more years of experience in similar role. He should be well versed with retail KPIs and should have the vision to improve the business of the store. Candidate belonging from north Bengal/ west Bengal or willing to relocate in the mentioned location are preferred.
Posted 4 days ago
3.0 - 8.0 years
50 - 55 Lacs
Hyderabad
Work from Office
As a Technical Program Manager at Amazon, you will lead complex, cross-functional technology projects from inception to delivery. You ll work closely with engineering, product, and business teams to define requirements, manage project schedules, and ensure timely execution. Your role will involve identifying risks, resolving technical challenges, and driving continuous improvements to deliver scalable and innovative solutions. Strong communication and leadership skills are essential to influence stakeholders and deliver results in a fast-paced environment Drive Retail Technology Programs: Lead end-to-end delivery of complex, cross-functional programs focused on enhancing Amazons retail systems, such as pricing, catalog, supply chain, or customer experience. Cross-Team Collaboration: Partner with product, engineering, operations, and business teams to align on customer and business goals, ensuring seamless integration across Retail systems and services. Requirements Gathering & Roadmapping: Define and document detailed technical and functional requirements for retail initiatives, translate business needs into executable project plans, and drive roadmap alignment. Risk & Dependency Management: Identify technical risks, manage cross-team dependencies (e.g., inventory systems, vendor platforms), and implement mitigation strategies to ensure successful program execution. Stakeholder & Leadership Communication: Maintain clear and timely communication with stakeholders, including updates on progress, risks, and delivery timelines tailored for both technical and non-technical audiences. Operational Excellence & Scalability: Champion process improvements and scalable solutions to drive efficiency in retail operations, reduce defects, and improve customer outcomes. Data-Driven Execution: Leverage data to inform decisions, monitor program impact, and continuously optimize performance across retail initiatives. Technical Depth & Retail Context: Understand underlying retail system architecture and collaborate with engineers to make informed trade-offs, ensuring alignment with Amazons customer-obsessed retail vision 3+ years of technical product or program management experience 2+ years of software development experience 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing programs across cross functional teams, building processes and coordinating release schedules 3+ years of working directly with engineering teams experience
Posted 4 days ago
3.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Do you have a passion for scaling businesses and managing P&LDo you want to unearth insights, launch and scale new selectionDo you have proven analytical capabilities, exceptional communication, Project management skills, and the ability to multi-task and thrive in a fast-paced environmentIf yes, you should consider Amazon Private Brands. The IN Private Brands team is looking for a customer-obsessed Category Manager to help drive one of the most exciting growth engines for Private Brands at Amazon.in. In this role, you will lead a category and its end to end (P&L) owning the lead to launch cycle for new products/brands along with driving inputs to achieve the desired scale for the category on both Topline and Bottomline. The ideal candidate should be passionate about growing business profitably, launching products, have strong product development, vendor identification, sourcing and cost negotiation skills. S/he should excel in both strategic thinking and tactical execution, as responsibilities range from launching new products/brands to enabling growth of existing portfolio. The candidate should also feel comfortable dealing with ambiguity and working in a very entrepreneurial environment. Traits of success: Thrive in ambiguous work environments Be a smart, hard-working and creative person who loves products, loves solving difficult problems and "getting it done." Be comfortable collaborating and influencing internal and external stakeholders Be responsible for building and executing on new initiatives and roadmaps each year. Creating a data-driven long-term category growth roadmap for Amazon Private Brands Profitably growing existing selection by focusing on core inputs Develop & Launch new selection backed by strong customer / retail insights Working with Cross Functional Team to drive category growth agenda And thus, grow the Topline profitably 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Bachelors degree, or 3+ years of professional or military experience Experience with financial analysis and P&L ownership Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development
Posted 4 days ago
4.0 - 6.0 years
6 - 8 Lacs
Coimbatore
Work from Office
Top Line (NSV) for the respective world- achievement numbers Store NSV Achievement numbers No. of PBGC Enrolments Shrinkage % VM Audit score Mystery Shopper Audit % attendance of team members in a shift No. of people certified for product knowledge % participation of team members in in-store trainings Attrition % of FAs in the respective world
Posted 4 days ago
5.0 - 10.0 years
5 - 7 Lacs
Mangaluru
Work from Office
Role Overview We are seeking a proactive and detail-oriented Assistant Liquor Store Manager to support the operations of our retail liquor store. In this role, you will work closely with the Store Manager to ensure that the store runs smoothly, efficiently, and profitably, while delivering an exceptional customer experience. Your leadership and organizational skills will be instrumental in managing daily operations, inventory control, and staff supervision. Responsibilities Assist the Store Manager in overseeing daily store operations, including staff management, inventory control, and customer service. Support staff training and development to foster a knowledgeable team that excels in customer engagement and product knowledge. Implement effective merchandising strategies to enhance product visibility and maximize sales. Monitor inventory levels to ensure optimal stock availability and manage reordering processes. Assist in maintaining compliance with liquor laws and regulations, ensuring a safe and responsible environment for both staff and customers. Handle customer inquiries and resolve issues effectively to maintain high levels of customer satisfaction. Participate in sales promotions and community outreach initiatives to drive store traffic and build customer loyalty.
Posted 4 days ago
3.0 - 8.0 years
3 - 5 Lacs
Palakkad, Tiruppur, Salem
Work from Office
Job description Company Description Discover Royaloak, India's premier furniture brand, renowned as the unrivaled leader in the industry. With an unmatched range of products at unbeatable prices, Royaloak has solidified its position as the number one choice for furniture enthusiasts across the country. Founded by the visionary brother duo Mr. Vijai and Mr. Mathan Subramaniam, Royaloak brings over 25+ years of industry expertise to provide International furniture, Elevating Lifestyles’ to its customers. Store Manager Exp – 5-10 years Work Locations-Palakkad- Kerala, Tiruppur, Salem- Tamil Nadu Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new items. Interested candidates can drop your resume to hr.fms1@royaloakindia.com or WhatsApp to +91 95388 45588 Regards, Anjana Sibi Senior Executive- HR Royaloak Incorporated Pvt Ltd
Posted 4 days ago
3.0 - 8.0 years
5 - 15 Lacs
Bengaluru
Work from Office
About the Role: We are looking to bring in fresh energy and operational excellence into our team through the hire of a Cluster Business Manager . This role will be critical in driving performance, people, and process across a group of stores in the region. Key Responsibilities: Own the performance (P&L, revenue, cost, and growth) of a cluster of stores Drive SOP adherence, customer experience, and store-level operational excellence Lead, coach, and develop store teams to meet business targets Implement local marketing and sales initiatives in alignment with the central team Monitor and ensure compliance with hygiene, food safety, and audit parameters Work cross-functionally with supply chain, HR, and training to ensure seamless execution Provide regular performance reports and insights to leadership Who Are We Looking For: A Hotel Management Graduate (preferred) 410 years of relevant experience in QSR / food retail / hospitality operations Strong team management and leadership skills High on ownership, execution, and customer-centricity Comfortable with data and performance metrics About Chai Point : The worlds largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai™ Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose – “Serve a great cup that brightens lives and brings people together”. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset – these are all strict NO for us. We are Passionate & we Innovate every day ; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.
Posted 4 days ago
10.0 - 13.0 years
5 - 6 Lacs
Mangaluru
Work from Office
Key Responsibilities: Sales & Profitability: Develop and implement sales strategies to achieve revenue targets and maximize profitability across the cluster. Analyze sales data and market trends to identify growth opportunities and adjust strategies accordingly. Manage budgets and financial performance of the cluster. Operations & Compliance: Oversee the daily operations of all stores within the cluster, ensuring consistent standards and adherence to company policies. Ensure all stores comply with local and national liquor laws and regulations. Conduct regular store audits to ensure compliance with safety and operational standards. Team Leadership & Development: Recruit, train, and mentor store managers and staff. Foster a positive and high-performing team environment. Provide ongoing coaching and feedback to improve performance. Customer Service: Ensure high levels of customer service are maintained across all stores. Address customer feedback and resolve any issues or complaints. Other Responsibilities: Collaborate with marketing teams to develop promotional campaigns. Liaise with support teams (e.g., merchandising, inventory, facilities) to address store needs. Ensure effective communication and collaboration between stores and the head office. Required Skills and Experience: Proven experience in retail management, preferably in the liquor or beverage industry. Strong sales and business development skills. Excellent leadership, communication, and interpersonal skills. In-depth knowledge of liquor laws and regulations. Ability to analyze data and make data-driven decisions. Proficiency in Microsoft Office Suite. Strong organizational and problem-solving skills. In the context of Mangaluru, Karnataka, a Cluster Manager would need to be aware of any local regulations specific to the sale of alcohol in that area. The role also requires managing operations in the context of local culture and customer preferences
Posted 4 days ago
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