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7.0 - 9.0 years
7 - 8 Lacs
Lucknow
Work from Office
About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve home loan disbursement targets through assigned DSA partners. Drive daily productivity through regular engagement and support to DSAs. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Conduct onboarding, training, and motivation sessions for DSA sales staff. Monitor DSA leads and assist in file movement, eligibility checks, and query resolution. Compliance and Risk Management Ensure adherence to sourcing quality, documentation norms, and process compliance. Track DSA behavior to avoid mis-selling or documentation lapses. Customer Experience Ensure prompt customer service and quick turnaround on queries raised by DSA leads. Coordinate between DSAs and internal teams for smooth processing. Digital Adoption and Innovation Drive usage of digital tools among DSA partners for efficient lead flow and tracking. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills
Posted 4 weeks ago
7.0 - 9.0 years
7 - 8 Lacs
Dadra & Nagar Haveli
Work from Office
This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve home loan disbursement targets through assigned DSA partners. Drive daily productivity through regular engagement and support to DSAs. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Conduct onboarding, training, and motivation sessions for DSA sales staff. Monitor DSA leads and assist in file movement, eligibility checks, and query resolution. Compliance and Risk Management Ensure adherence to sourcing quality, documentation norms, and process compliance. Track DSA behavior to avoid mis-selling or documentation lapses. Customer Experience Ensure prompt customer service and quick turnaround on queries raised by DSA leads. Coordinate between DSAs and internal teams for smooth processing. Digital Adoption and Innovation Drive usage of digital tools among DSA partners for efficient lead flow and tracking. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills
Posted 4 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
Baramati
Work from Office
Role & responsibilities Responsible for upholding the Piramal brand and managing operations for the customers. Handle loan operations for EMI, structured installments and closures. Ensure completeness and correctness of loan disbursement docket during and after disbursement. Process bank transactions and coordinate for solving open items of bank reconciliation. Adhere to defined turnaround time while processing transactions and ensure commitment to providing excellent customer service. Comply with laid out processes and guidelines and notify respective supervisors of any deviation/exception. Adhere to first time right in all the transactions to ensure quality. Ensure maintenance and regular update of MIS and other related reports Support sales and credit team with client queries on sanction & disbursal Support sales and credit team with client queries on sanction & disbursal Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly documents is done safely and seamlessly Collaborate and provide requisite data/ documents for audit processes Collaborate and provide requisite data/ documents for audit processes Ensure compliance to policies and SOPs Provide assistance to supervisors in ensuring implementation of efficient operational procedures for branch for branch Willingness Willingness to adapt to digital tools to adapt to digital tools and processes and processes Preferred candidate profile We are open to hire candidate who are women or woman who want to be back to work, candidates who are physically challenged and candidates from LGBTQIA+ Community. 2 to 4 years of relevant work experience of working as an operations executive in an HFC or NBFC Ability to liaison & follow up with external and internal stakeholders Understanding of KYC norms and experience in asset business processing Understanding of retail lending and allied activities Good command on MS Excel and other MS Office tools Good spoken and written communication Interested candidate may please share the cv at Siddhartha.gupta@piramal.com
Posted 4 weeks ago
5.0 - 8.0 years
11 - 15 Lacs
Mumbai, Bhayandar
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
5.0 - 8.0 years
11 - 15 Lacs
Thane
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
5.0 - 8.0 years
7 - 8 Lacs
Pune
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- Open About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve monthly disbursement targets by sourcing home loans directly from the market. Generate a steady pipeline through cold calling, field activities, and referrals. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Build relationships with real estate agents, builders, and local influencers for leads. Execute local marketing initiatives such as kiosks, banners, and housing events. Compliance and Risk Management Ensure KYC, documentation, and eligibility checks are completed as per guidelines. Avoid high-risk profiles and maintain quality in sourced applications. Customer Experience Engage with prospects directly, understand needs, and provide end-to-end support. Ensure regular updates and timely follow-ups to close deals effectively. Digital Adoption and Innovation Capture and track leads using mobile tools and apps like MLP and SFDC. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
2.0 - 4.0 years
7 - 8 Lacs
Mumbai
Work from Office
RL - Wheels - Sales Manager - CVCE - Branch About The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. In Wheels vertical Auto Loans (New/ Used Car loans), Commercial Vehicle Loans, Construction Equipment Loans, Two Wheeler Loans and SCF & WCF Loans to offered to an array of customers to meet their personal or business needs About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to effectively manage a team (the field force) to get customers, service and retain them for the bank and explore new business opportunities. Sales Managers manages off rolls- Relationship officers mapped responsible for selling loan products to the customers based on their needs. They monitor their team performance and motivate them to achieve the targets on weekly, monthly and quarterly basis. Key Responsibilities Manage the Off role Relationship Officers to achieve the sales targets across products (Integrated) across the various assigned channels Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Review the business productivity Product Wise Target v/s Achievement Analysis of team. Establish sales objectives by creating a sales plan and target for all areas in lines with the assigned business objectives and targets Strengthening and building relationship with dealer principal and manager To keep updating on present available finance schemes and to suggest any new schemes as per the geography, product, customer profile and competition Responsible for leading, guiding and supporting teams of specific regions and getting results as per the set targets and objectives Desired Qualifications Graduation / Post graduation with commercial vehicle loans work experience Field related experience (from reputed Bank/ NBFC) Team handling experience ( team of 5 alteast) Role Proficiencies: For successful execution of the job, a candidate must possess the following: Knowledge o Experience of handling Sales Function in Retail Lending vertical would be preferred Abilities o Knowledge of industry, technology, marketing, and product trends o Knowledge of regulatory guidelines and norms o Ability to conduct research and data driven insights o Ability to manage complex client situations o Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment o Ability to handle pressure and meet deadlines o Ability to coach and mentor others o Demonstrate exceptional leadership skills, portraying an ability to move and inspire a large sales group in a unified direction and vision
Posted 4 weeks ago
7.0 - 9.0 years
7 - 8 Lacs
Pune
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- DSA About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve home loan disbursement targets through assigned DSA partners. Drive daily productivity through regular engagement and support to DSAs. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Conduct onboarding, training, and motivation sessions for DSA sales staff. Monitor DSA leads and assist in file movement, eligibility checks, and query resolution. Compliance and Risk Management Ensure adherence to sourcing quality, documentation norms, and process compliance. Track DSA behavior to avoid mis-selling or documentation lapses. Customer Experience Ensure prompt customer service and quick turnaround on queries raised by DSA leads. Coordinate between DSAs and internal teams for smooth processing. Digital Adoption and Innovation Drive usage of digital tools among DSA partners for efficient lead flow and tracking. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
5.0 - 8.0 years
7 - 8 Lacs
Mumbai
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- DSA About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve home loan disbursement targets through assigned DSA partners. Drive daily productivity through regular engagement and support to DSAs. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Conduct onboarding, training, and motivation sessions for DSA sales staff. Monitor DSA leads and assist in file movement, eligibility checks, and query resolution. Compliance and Risk Management Ensure adherence to sourcing quality, documentation norms, and process compliance. Track DSA behavior to avoid mis-selling or documentation lapses. Customer Experience Ensure prompt customer service and quick turnaround on queries raised by DSA leads. Coordinate between DSAs and internal teams for smooth processing. Digital Adoption and Innovation Drive usage of digital tools among DSA partners for efficient lead flow and tracking. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
7.0 - 9.0 years
7 - 8 Lacs
Mumbai
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- Open About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve monthly disbursement targets by sourcing home loans directly from the market. Generate a steady pipeline through cold calling, field activities, and referrals. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Build relationships with real estate agents, builders, and local influencers for leads. Execute local marketing initiatives such as kiosks, banners, and housing events. Compliance and Risk Management Ensure KYC, documentation, and eligibility checks are completed as per guidelines. Avoid high-risk profiles and maintain quality in sourced applications. Customer Experience Engage with prospects directly, understand needs, and provide end-to-end support. Ensure regular updates and timely follow-ups to close deals effectively. Digital Adoption and Innovation Capture and track leads using mobile tools and apps like MLP and SFDC. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
8.0 - 12.0 years
7 - 12 Lacs
Noida
Work from Office
About Retail Portfolio Management Group The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank. About the Role The Cluster Manager handles multiple portfolios for loans. The Cluster Legal Manager ensures NPA resolution and recoveries through Legal tools in delinquent buckets adhering to defined processes while using the appropriate legal tools at each level of legal action. The Area Legal Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Ensure appropriate legal initiation basis Product-wise cut-offs for eligible legal data. Timely and appropriate legal initiation with respect to limitation Act. Documentation & storage of files for legal action cases. Timely updation of Gen-X Legal data. Timely reconciliation and data cleanup with respect to resolution, Upgradation, & Settlements. Withdrawal of Legal action and retrieval of files for future reference. Lawyer Empanelment, Payment of Court fees and Professional fees Legal Process/ MIS circulation and co-ordination. Ensure filing of Appeal or exit from Legal case as required. Liaison with various team like operations, Collections, empaneled agencies (internal or external) to ensure results. Ensure contingency plan for all legal related activities Ensure achievement of the monthly resolution targets Ensure that all empanelled agencies are fully compliant with RBI guidelines and bank s collections policy Ensure adherence to the set process and audit requirements in place. Ensure adequate training on the SOPs of the bank, processes and various policies of the bank Qualifications Law Graduate from a recognized institute. Role Proficiencies: Knowledge and understanding of prevailing Laws and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex Legal suits. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines.
Posted 4 weeks ago
5.0 - 8.0 years
7 - 8 Lacs
Mumbai, Bhayandar
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- DSA About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve home loan disbursement targets through assigned DSA partners. Drive daily productivity through regular engagement and support to DSAs. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Conduct onboarding, training, and motivation sessions for DSA sales staff. Monitor DSA leads and assist in file movement, eligibility checks, and query resolution. Compliance and Risk Management Ensure adherence to sourcing quality, documentation norms, and process compliance. Track DSA behavior to avoid mis-selling or documentation lapses. Customer Experience Ensure prompt customer service and quick turnaround on queries raised by DSA leads. Coordinate between DSAs and internal teams for smooth processing. Digital Adoption and Innovation Drive usage of digital tools among DSA partners for efficient lead flow and tracking. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
10.0 - 13.0 years
13 - 17 Lacs
Mumbai
Work from Office
RPMG: Regional Collections Manager About Retail Portfolio Management Group The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role The Regional Collections Manager handles multiple Collection Mangers and Vendors across region. The Regional Collections manager ensures maximum recovery and manages the portfolio as per the existing process. Liaise with product team to provide regular inputs and highlight risk. The Collections Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Tracking Recovery from the Write off Pool- product specific for respective Regions. Customer Escalation management and Response within TAT, Structured review mechanism / Allocation Strategies / SMS Allocation / Billing TAT / Settlement conversion & Waiver% Legal Filling, Coverage, Execution & Recovery across vintages. Manage collection managers and vendors to ensure achievement of the monthly resolution targets. Ensure adherence to the set process and audit requirements in place. Liaise with product team to provide regular field inputs, highlight risk, identify frauds etc. Create a performance-oriented environment leading to high employee motivation and productivity. Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 years of relevant experience in NBFC/ Banking industry Good Experience of managing regional level portfolio Extensive geographical knowledge and market Role Proficiencies: Knowledge and understanding of Zonal level collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations. Ability to manage, motivate and inspire team. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines
Posted 4 weeks ago
2.0 - 4.0 years
9 - 13 Lacs
Aurangabad
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
7.0 - 9.0 years
7 - 8 Lacs
Mumbai, Navi Mumbai
Work from Office
RL - Mortgages Sales Manager - Prime Mortgages- DSA About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Achieve home loan disbursement targets through assigned DSA partners. Drive daily productivity through regular engagement and support to DSAs. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Conduct onboarding, training, and motivation sessions for DSA sales staff. Monitor DSA leads and assist in file movement, eligibility checks, and query resolution. Compliance and Risk Management Ensure adherence to sourcing quality, documentation norms, and process compliance. Track DSA behavior to avoid mis-selling or documentation lapses. Customer Experience Ensure prompt customer service and quick turnaround on queries raised by DSA leads. Coordinate between DSAs and internal teams for smooth processing. Digital Adoption and Innovation Drive usage of digital tools among DSA partners for efficient lead flow and tracking. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.
Posted 4 weeks ago
8.0 - 12.0 years
14 - 16 Lacs
Mumbai
Work from Office
RL - SBB:Area Sales Manager - HealthCare INTERNAL USAGE No. of Vacancies Reports to RSM Is a Team leader Y/N Team Size Grade SM/AVP Business SBB Department SBB Sub - Department SBB Location About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. About the Role The Area Sales Manager leads a network of sales managers and is responsible for business expansion and growth of the lending book of the area so as to achieve the topline and profitability goals. The ASM coordinates with the sales managers to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. The ASM is also responsible for meeting the clients and helping the sales managers to resolve the queries and for maintaining regulatory and procedural compliance Key Responsibilities Manage the Sales Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual SM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc. in the location Handle negotiations with the sales team and arrange meetings between the sales team and Regional Sales Managers (RSM) Develop new tie-ups and support Sales Managers for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc. and give suitable feedback suggestions to the RSM Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines
Posted 4 weeks ago
8.0 - 12.0 years
14 - 16 Lacs
Pune
Work from Office
RL - Wheels:Area Sales Manager - Used Car - Open Market INTERNAL USAGE: No. of Vacancies: 2 Reports to: RSM - Used Car - Raftaar Is a Team leaderYes Team Size: 4 Grade: SM / AVP Business: RL - Wheels Department: Wheels Sub-Department: Auto Loans Location: Pan India About The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. About the Role The Area Sales Manager leads a network of sales managers and is responsible for business expansion and growth of the lending book of the area so as to achieve the topline and profitability goals. The ASM coordinates with the sales managers to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. The ASM is also responsible for meeting the clients and helping the sales managers to resolve the queries and for maintaining regulatory and procedural compliance. Key Responsibilities Manage the Sales Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual SM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc. in the location Handle negotiations with the sales team and arrange meetings between the sales team and Regional Sales Managers (RSM) Develop new tie-ups and support Sales Managers for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc. and give suitable feedback suggestions to the RSM Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Desired Qualifications Graduation and Post-graduation in management from a recognized institute 20 years+ of related experience Role Proficiencies: For successful execution of the job, a candidate must possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines
Posted 4 weeks ago
3.0 - 8.0 years
9 - 13 Lacs
Mumbai
Work from Office
Role Summary:Responsible for end-to-end management of education loan leads from call center, website, andmarketing campaign which are landing to call center. The role ensures timely allocation, effectivecoordination, and conversion tracking to support the Direct Sales team and achieve monthlydisbursal targets. Key Responsibilities: Monitor daily EL lead inflow and allocate efficiently to sales resources. Coordinate between call center and field teams to ensure timely contact and follow-up. Track lead progress through all stages; identify and address drop-offs. Maintain and share daily/weekly MIS on lead status, conversions, and TAT. Evaluate lead quality and provide feedback to improve sourcing. Liaise with internal teams (Credit, Operations, CRM) to resolve issues. Support training of call center teams on pitch and data accuracy. Ensure compliance with internal processes and regulatory norms. Drive achievement of monthly lead conversion and disbursal targets. Key Skills: Strong coordination and stakeholder management Excellent communication and analytical skills Proficiency in Excel, CRM, and MIS reporting Understanding of education loan or retail lending processe Qualifications & Experience: Graduate (MBA/Postgraduate preferred) 45 years in lead/sales coordination or tele sales, preferably in BFSI Experience in education loans/retail lending is an added advantag
Posted 1 month ago
4.0 - 9.0 years
7 - 17 Lacs
Bengaluru
Work from Office
In this role, you will: Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables Coordinate communication and information flow between business and technology teams Required Qualifications: 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Demonstrated experience coordinating requirements, testing and implementation of medium to large scale enterprise projects with multiple dependencies. Proficient with Microsoft Office suite of applications including Excel, Word, PowerPoint and Visio. Excellent customer service and communication skills. Experience tracking and reporting milestones including key deliverables and due dates. Demonstrated knowledge of data conversion efforts and required testing/validation methodologies. Strong analytical and problem solving skills with high attention to detail and accuracy Experience in SQL queries (foundational) to analyze the business data in the underlying systems and databases Ability to communicate the technical changes, functional changes clearly to the stake holders. Candidates with knowledge on Loan IQ or any financial product are preferred. Candidates with knowledge on Loan IQ Data model are preferred. Job Expectations: Bachelor's degree with 8+ years of experience in retail Lending, Syndicated lending, Leasing or any financial domain. 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years Loan IQ and Commercial Lending experience Demonstrated experience with implementations of commercial lending applications, Loan IQ. Demonstrated knowledge of the Agency Syndications & Loan Trading business in a front office, Operations, or Business Systems Consulting role. Sound knowledge and background of Syndication Loan Origination and Servicing activities, Experience working in Agile methodology with ability to elicit requirements, user stories, document processes and create test cases. Experience with Testing and Defect Tracking software, such as ALM or JIRA. Experience in attending Scrum ceremonies like Daily Scrum, Sprint planning, Sprint retrospective meetings. Demonstrated thought leadership and have experience engaging with senior leaders and managers. Ability to operate independently under strict timelines. Technical knowledge of the Loan IQ and demonstrated Loan IQ (vendor) data model knowledge and application experience Excellent analytical, problem solving and troubleshooting skills Proven SQL skills. Advanced SQL skills with the ability to understand and develop complex SQL Familiar with usage and application of Loan IQ API set
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Educational Qualifications: Graduate/postgraduate (B.Com, M.Com, MBAfinance preferred) Experience : 0-2 years Notice period : Immediate/Short joiners (Serving np) Note : Only profiles that matches above criteria will be contacted further. Role Overview This function supports the endtoend flow of retail lending operationsincluding colending, supply chain finance, trade finance, and traditional loan products. It serves as a bridge between risk management, finance, technology partners, internal teams, and external lending partners. You’ll be responsible for ensuring timely, accurate, compliant processing of transactions, documentation, disbursements, reconciliations, audits, and troubleshooting complex workflow issues Key Responsibilities CoLending & Disbursements Liaise daily with lending originators/partners to manage disbursement schedules and ensure CoLending TAT compliance. Coordinate with internal teams (finance, IT, MIS) to meet deadlines System Administration & Enhancements Use and maintain loan software; partner with tech vendors for updates, UX enhancements, user access controls, and system testing/UAT Loan Processing & Escrow Handle loan input, payoffs, escrows, draw requests, payment postings (NACH/NEFT/RTGS/IMPS/cheque/cash), and document management postdisbursement Compliance, Controls & Risk Liaise with audit/compliance teams; monitor CTQ/CTP metrics; manage operational risk and exceptions; proactively flag issues Workflow & SOP Optimization Review and update SOPs, checklists and operational workflows; conduct audits and training to embed procedural changes Reporting & Documentation Prepare monthly/quarterly MIS; communicate data to stakeholders (RBI, credit bureaus, management); maintain comprehensive records Stakeholder Management Interface with legal teams, originators, escrow bankers, internal teams (product, credit, IT, analytics); build trusted relationships Required Skills & Experience Hard Skills: 0–2 years experience in financial services (NBFC, bank, HFC, microfinance or fintech), focusing on retail/institutional lending, CoLending, supply chain finance, trade finance, etc. Good financial literacy—P&L statements, ratios, balance sheet analysis. Knowledge of lending products (retail/B2B), colending structures, workingcapital, supplychain finance. Strong MSOffice proficiency; analytical mindset; attention to detail Soft Skills: Excellent communication and stakeholder management. High emotional intelligence; team player with crossfunctional collaboration. Planning-oriented, with strong presentation capability. Why You’ll Love It Get visibility into the entire retail lending process, from loan origination to accounting and compliance.
Posted 1 month ago
10.0 - 20.0 years
22 - 27 Lacs
Chennai
Work from Office
Company Name Muthoot Fincorp Limited Job Title National Collection Head - Secured & Unsecured Lending Business Grade F1/F2/F3 Designation Location Chennai, Tamil Nadu Reports to Head, Secured & Unsecured Lending Business Span Of Control Muthoot Pappachan Group Brand Purpose To transform the life of the common man by improving their financial wellbeing Muthoot Pappachan s strategic objective & SULB leadership Taking forward the legacy of Muthoot Pappachan Group / Muthoot Fincorp s 134-year-old family business, focused on gold loan, across 3600 branches, by adding a larger share of diversified portfolio of products & solutions through SULB vertical. Find new ways to improve operational efficiencies and offer exceptional customer experiences, thereby transitioning from traditional ways of doing business, through a combined push for innovation with intense competition Find newer talent and explore wider markets to expand and grow our secured and unsecured lending business. We will continue to deliver end-to-end solutions tailored to our target group of MSME s of all sizes. Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing, or deciding on anything, whether it s passing the test of integrity No unethical shortcuts, to save time, money, and energy Strict adherence to regulatory and other statutory bodies guidelines Transparency in all business deals Offer solutions to customers based on their needs only Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family Encourage people to build healthy professional relationship with members of other departments and functions Welcome feedback from other departments Encourage people from other departments to join for brainstorming sessions Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence Look for best outcomes before finalizing the approach Maintain a constructive and critical mindset to gauge & ensure quality Open for constructive feedback from others to refine the final output Benchmark against the best only, should not be basis convenience We should look for continuous improvement Recognize and appreciate if we observe any superior performance Do not get settled for less at any cost display the go getter attitude Encourage people to stretch to achieve excellence Job Purpose Key Job Responsibilities Set up and monitor overall collections policy, processes, and monitoring mechanisms for unsecured and secured retail lending products, benchmarked with competition Set up an appropriate collection organization structure (in-house and outsourced) with appropriate spans of controls and productivity norms to ensure effective delinquency management Develop strong early warning signal mechanisms to manage portfolio quality and administer appropriate management interventions Manage overall costs and budgets to drive overall targeted collections business unit profitability Direct all recovery action and strategies across the various recovery channels and products Meet the recovery plan for the year portfolio review and feedback to credit on sourcing and portfolio trends Increasing Digitization across collections & ensuring strategy enhanced to ensure increased controls in collections Rationalize expenses by enhancing the collection strategy matrix Enhancing Recovery & Rate of recovery basis opportunities available Create a culture that embodies creativity, innovation, high integrity, performance orientation, and commitment to work manage outsourced collections vendors Knowledge, Skills & Attributes Digital Leadership Strategic Planning Analytical Ability Policy & Product implementation Key Stakeholders Internal CMD, CHRO, Vertical Head of Departments, Subordinates within Cross-Functional Teams. External Vendors, External Auditors, Regulatory authorities, Merchant Bankers, Investors, Credit Bureaus, and Rating Agencies. Role Requirements Educational Qualification Any UG/PG or MBA Experience Overall 15 years + with experience in handling a similar role in a Secured and Unsecured Lending Business, NBFC/HFC at National role
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Mumbai
Work from Office
We are looking for a highly experienced and skilled Technology Deputy Head to lead our Information Technology team in Mumbai. The ideal candidate will have 8-10 years of experience in the tech field, preferably with BFSI experience. Roles and Responsibility Establish and lead an engineering team for Tata Capital, responsible for developing and maintaining front-end and digital assets. Develop and execute a comprehensive architectural strategy for retail digital and mobility assets and platforms. Oversee the implementation of new loan origination systems for retail products and ensure successful deployment. Introduce Agile methodologies to enhance development culture within the team. Drive the implementation of DevOps practices to improve productivity and efficiency. Collaborate with stakeholders to define requirements and coordinate with development teams. Job Proven experience in setting up and managing engineering teams, preferably in the digital and financial services industry. Strong expertise in architecting and implementing digital and mobility assets and platforms, focusing on front-end development. In-depth knowledge of loan origination systems, preferably in the retail lending domain. Proficiency in Agile methodologies and experience in leading Agile transformations. Hands-on experience with DevOps practices, tools, and technologies, including continuous integration, continuous deployment, infrastructure as code, and monitoring. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Bachelor''s or master''s degree in computer science, Engineering, or a related field, preferably B Tech from IIT. Additional Info The selected candidate will report to the CTO.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Noida, Chennai, Delhi / NCR
Work from Office
Role & responsibilities Overall purpose of role To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the banks lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements. Collaboration with teams across the bank to align and integrate Wholesale Lending processes. Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes. Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Lending Services. Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness. Key Accountabilities Act as a subject matter expert by developing excellent understanding of procedures Working in partnership with the closers and other Investment banking operations teams to ensure that we are able to turnaround the closing of the queries within the agreed SLA React spontaneously to urgent requests and perform the required maker/checker activities Preferred candidate profile * Grade- BA3 * Job Family Wholesale lending * Posting Tile : Operations Senior Analyst * Exp Range- 2-6 years * Skills: Loan IQ ACBS, LIQ, good comms * Shift Timings US operating hours. 6:30 PM- 3:30AM IST * Interviews will be virtual. * Location : Noida
Posted 1 month ago
7.0 - 9.0 years
9 - 11 Lacs
Balotra
Work from Office
About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Skills Communication: Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation: Strong negotiation skills to close deals and meet targets Customer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving: Identifying issues and developing effective solutions to overcame obstacles Key Responsibilities Ensure achievement of the Top line Business Targets by sourcing business through channel teams (ASL, DSA), building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos and events, various activities etc Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product ie from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors, DSAs etc Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training for Sales executives and Direct Selling Agents (DSA) on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Posted 1 month ago
7.0 - 9.0 years
9 - 11 Lacs
Prayagraj
Work from Office
About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. Key Skills CommunicationExcellent verbal and written communications skills for interacting with team members and customers Sales and negotiationStrong negotiation skills to close deals and meet targets Customer Service : Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving : Identifying issues and developing effective solutions to overcame obstacles Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Key Responsibilities Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product ie from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Posted 1 month ago
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