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5.0 - 6.0 years

3 - 6 Lacs

Bharuch, Ahmedabad, Vadodara

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We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 5-6 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve sales targets and provide excellent customer service. Develop and implement strategies to increase retail branch revenue and expand the customer base. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Ensure compliance with regulatory requirements and internal policies. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience in retail banking or a related field, with a minimum of 5 years of experience. Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, enabling strong relationship building with customers and colleagues. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to handle pressure and meet deadlines. Experience working in a fast-paced environment, focusing on delivering high-quality results. Location - Ahmedabad,Vadodara,Bharuch,Surat

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2.0 - 3.0 years

4 - 8 Lacs

Pileru, Chitoor

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competitive landscape. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in retail mortgages. Strong understanding of financial products and services, including mortgages and related concepts. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Proficiency in using technology and software applications to manage client data and interactions.

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1.0 - 4.0 years

4 - 8 Lacs

Madurai, Dindigul, Karaikkudi

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 1-4 years of experience. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial situations to offer expert advice on mortgage options. Collaborate with internal teams to ensure seamless delivery of services and high-quality customer service. Stay updated with market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service by promptly responding to client queries and resolving issues efficiently. Job Requirements Strong knowledge of the BFSI industry, particularly in retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to assess complex financial situations. Proficiency in using technology and software applications to manage client data and interactions. Ability to work collaboratively as part of a team to achieve common goals.

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5.0 - 10.0 years

3 - 6 Lacs

Chitradurga, Bhadravati

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We are looking for a highly skilled and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 5-10 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve sales targets and provide excellent customer service. Develop and implement strategies to increase retail liabilities, deposits, and other financial products. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Ensure compliance with regulatory requirements and internal policies. Collaborate with cross-functional teams to drive business development and expansion. Job Requirements Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, enabling strong relationship building with customers and colleagues. Proven track record of achieving sales targets and driving business growth. Ability to analyze market trends and develop effective strategies for business development. Strong knowledge of retail banking products and services, including liabilities, deposits, and financial planning. Experience working in a fast-paced environment with multiple priorities and deadlines.

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2.0 - 6.0 years

3 - 6 Lacs

Tonk, Nagar, Jodhpur

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We are looking for a highly skilled and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-6 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead, motivate, and train a team of sales professionals to achieve business objectives. Build and maintain relationships with key stakeholders, including customers, partners, and regulatory bodies. Monitor and control expenses to ensure cost-effectiveness and profitability. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Proven experience in managing retail teams in the BFSI industry. Strong leadership, communication, and interpersonal skills. Ability to analyze market trends and develop effective business strategies. Excellent problem-solving and decision-making skills. Proficiency in financial management and budgeting. Experience in building and maintaining strong relationships with customers and stakeholders.

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2.0 - 7.0 years

4 - 8 Lacs

Padra, Vadodara, Gotri

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement effective sales plans to achieve targets and goals. Provide exceptional customer service and support to resolve client queries and concerns. Job Requirements Minimum 2 years of experience in the BFSI industry, preferably in retail mortgages. Strong knowledge of financial products and services, including mortgages and loans. Excellent communication and interpersonal skills to build strong relationships with clients. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is an advantage.

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2.0 - 5.0 years

4 - 8 Lacs

Pune

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Conduct market research and competitor analysis to stay informed about industry trends and developments. Provide exceptional customer service and support to ensure high levels of client satisfaction. Meet or exceed monthly and quarterly sales targets by selling retail mortgages and other financial products. Job Requirements Strong knowledge of retail mortgages and related financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with clients to understand their financial needs and provide personalized solutions. Familiarity with industry trends and developments in retail mortgages and BFSI.

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1.0 - 2.0 years

4 - 8 Lacs

Surat, Vadodara

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We are looking for a highly motivated and experienced Relationship Manager to join our team in the retail mortgages department. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Conduct thorough analysis of client financial situations to offer appropriate guidance. Provide exceptional customer service and support to ensure high levels of client satisfaction. Stay up-to-date with market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in retail mortgages. Strong understanding of mortgage products and services, including features and benefits. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to assess client financial situations. Proficiency in using technology and software applications to manage client data and interactions.

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2.0 - 4.0 years

1 - 3 Lacs

Gokak

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We are looking for a highly skilled and experienced Customer Service Officer to join our team in Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products. Job Requirements Minimum 2 years of experience in customer service or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of banking operations and financial products is an advantage. Strong problem-solving and analytical skills. Ability to build rapport with customers and internal stakeholders.

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1.0 - 2.0 years

4 - 8 Lacs

Ahmedabad

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Looking for a motivated Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 1-2 years of experience and be based in Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to determine the best course of action. Collaborate with internal teams to ensure seamless execution of mortgage loan applications. Provide exceptional customer service by responding promptly to client inquiries and resolving issues efficiently. Stay up-to-date with industry trends and competitor activity to stay ahead in the market. Job Requirements Proven experience in relationship management, preferably in the BFSI sector. Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are needed to analyze complex financial data. Experience working with small finance banks or similar institutions is preferred.

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1.0 - 4.0 years

4 - 8 Lacs

Ballari, Chitradurga, Channagiri

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 1-4 years of experience. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to determine the best course of action. Collaborate with internal teams to ensure seamless execution of mortgage loan applications. Provide exceptional customer service by responding promptly to client inquiries and resolving issues efficiently. Stay up-to-date with industry trends and regulatory changes to remain competitive. Job Requirements Strong knowledge of BFSI operations, particularly in retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Proficiency in analyzing complex financial data and providing insightful recommendations. Experience working with internal teams to achieve common goals. Strong problem-solving skills to resolve client issues effectively.

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2.0 - 7.0 years

3 - 6 Lacs

Nagpur, Nashik, Mankapur

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We are looking for a highly skilled and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve sales targets and provide excellent customer service. Develop and implement strategies to increase retail branch revenue and expand the customer base. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Monitor and control expenses to ensure profitability and efficiency. Identify and mitigate risks associated with retail banking operations. Collaborate with other departments to drive business development and improve overall performance. Job Requirements Minimum 2 years of experience in retail banking or a related field. Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, enabling building strong relationships with customers and colleagues. Ability to analyze financial data and make informed decisions to drive business growth. Strong problem-solving and decision-making skills, with the capacity to work under pressure. Experience in managing and controlling expenses to ensure profitability and efficiency.

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3.0 - 4.0 years

4 - 8 Lacs

Vijayawada, Hyderabad

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We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd in the BFSI industry. The ideal candidate will have 3-4 years of experience and a strong background in retail mortgages. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement sales plans to achieve targets and goals. Provide excellent customer service and support to resolve client queries and issues. Job Requirements Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Strong understanding of the BFSI industry and its regulations.

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1.0 - 2.0 years

4 - 8 Lacs

Vadodara

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Looking for a motivated Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 1-2 years of experience and be based in Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong client relationships to understand their financial needs and provide tailored mortgage solutions. Conduct thorough credit assessments and risk analyses to determine client creditworthiness. Collaborate with internal teams to ensure seamless execution of mortgage loan applications. Provide exceptional customer service and support to clients throughout the mortgage process. Stay up-to-date with industry trends and regulatory changes to remain competitive. Identify new business opportunities and grow the existing client base. Job Requirements Strong knowledge of BFSI operations, particularly in retail mortgages. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are needed to assess credit risks and develop effective solutions. Proficiency in using CRM software and other relevant tools is essential. A graduate or postgraduate degree in any field is required.

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5.0 - 10.0 years

3 - 6 Lacs

Madurai, Nagar

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We are looking for a highly skilled and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 5-10 years of experience in the BFSI industry, with a strong background in managing retail branches. Roles and Responsibility Manage daily operations of the branch office, ensuring efficient use of resources and adherence to regulatory requirements. Develop and implement strategies to achieve business objectives, including sales targets and customer acquisition goals. Lead and motivate a team of banking professionals, providing guidance on product knowledge, customer service standards, and performance expectations. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Monitor and control expenses, ensuring cost-effectiveness without compromising quality or service delivery. Identify opportunities for process improvements and implement changes to increase efficiency and productivity. Job Requirements Strong leadership skills with the ability to motivate and manage high-performing teams. Excellent communication and interpersonal skills, enabling building strong relationships with diverse stakeholders. Proven track record of achieving business objectives through effective planning and execution. Ability to analyze complex data sets and make informed decisions that drive business growth. Strong understanding of banking products and services, with the ability to stay updated on market trends and competitor activity. Experience in managing risk and controlling costs while maintaining high standards of customer service.

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0.0 - 5.0 years

4 - 8 Lacs

Nagpur, Nashik, Wardha

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We are looking for a highly motivated and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 0-5 years of experience. Roles and Responsibility Develop and maintain strong client relationships to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing customer relationships through effective sales strategies. Conduct thorough analysis of customer financial data to offer personalized mortgage recommendations. Collaborate with internal teams to ensure seamless execution of mortgage applications and disbursements. Provide exceptional customer service by addressing queries and resolving issues promptly. Stay updated on market trends and competitor activity to stay ahead in the competitive mortgage landscape. Job Requirements Strong knowledge of BFSI industry, particularly in retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Proficiency in analyzing complex financial data and providing insightful recommendations. Strong problem-solving skills to resolve customer complaints and issues. Familiarity with Equitas Small Finance Bank Ltd's products and services is an added advantage. Location - Nagpur,Nashik,Wardha,Yavatmal

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1.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial situations to offer expert advice on mortgage products. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Provide exceptional customer service by responding promptly to client queries and resolving issues efficiently. Stay updated with market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in retail mortgages. Strong knowledge of mortgage products and services, including features and benefits. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to assess client financial situations. Proficiency in using technology and software applications to manage client data and interactions.

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2.0 - 6.0 years

4 - 8 Lacs

Pune

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We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd, with 2-6 years of experience in the BFSI industry. The ideal candidate will have a strong background in retail mortgages and excellent relationship-building skills. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement effective sales plans to meet or exceed targets. Provide exceptional customer service and support to resolve client queries. Job Requirements Strong knowledge of retail mortgages and financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Ability to adapt to changing circumstances and priorities.

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3.0 - 5.0 years

3 - 6 Lacs

Sirsa, Sonipat, Karnal

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We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 3-5 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient customer service and sales growth. Develop and implement strategies to achieve business objectives, including setting targets and monitoring performance. Lead and motivate a team of banking professionals, providing guidance on product knowledge and customer interaction. Build strong relationships with customers, addressing their needs and resolving issues promptly. Ensure compliance with regulatory requirements and internal policies, maintaining high standards of integrity and ethics. Analyze market trends and competitor activity, identifying opportunities for expansion and improvement. Job Requirements Proven experience in retail management within the BFSI industry, with a minimum of 3 years in a similar role. Strong leadership skills, with the ability to motivate and manage a team effectively. Excellent communication and interpersonal skills, enabling strong customer and stakeholder relationships. Ability to analyze data and make informed decisions, driving business growth through strategic planning. Strong problem-solving skills, with the ability to resolve complex issues efficiently. Commitment to delivering exceptional customer service, focusing on quality and excellence.

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7.0 - 10.0 years

4 - 8 Lacs

Karnataka

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We are looking for a skilled Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 7 years of experience and be based in Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement effective sales plans to meet or exceed targets. Provide exceptional customer service and support to resolve client queries. Job Requirements Minimum 7 years of experience in relationship management, preferably in the BFSI sector. Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams and building strong relationships with stakeholders.

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2.0 - 4.0 years

4 - 8 Lacs

Churu, Jodhpur

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably with Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to determine the best course of action. Collaborate with internal teams to ensure seamless delivery of services and products. Provide exceptional customer service and support to ensure high levels of client satisfaction. Stay up-to-date with market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in retail mortgages. Strong understanding of financial products and services, including mortgages and related derivatives. Excellent communication and interpersonal skills to build strong relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to analyze complex financial data. Experience working with small finance banks or similar institutions is an advantage.

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2.0 - 7.0 years

3 - 6 Lacs

Hubli, Belgaum

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We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 10 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve sales targets and provide excellent customer service. Develop and implement strategies to increase retail liabilities, deposits, and other financial products. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Ensure compliance with regulatory requirements and internal policies. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Branch Manager or similar role in the BFSI industry. Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, enabling strong relationship building with customers and stakeholders. Ability to analyze data and make informed decisions to drive business growth. Strong understanding of retail banking products and services, including savings accounts, loans, and credit cards. Experience in managing budgets and forecasting future sales performance.

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3.0 - 7.0 years

3 - 6 Lacs

Shimoga, Bhadravati

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We are looking for a highly skilled and experienced Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 1371988 years of experience. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient customer service and sales growth. Develop and implement strategies to achieve business objectives, improve customer satisfaction, and enhance branch performance. Lead and motivate a team of banking professionals to meet their targets and provide coaching and training as needed. Build and maintain strong relationships with customers, addressing their needs and resolving issues promptly. Ensure compliance with regulatory requirements, internal policies, and industry standards. Analyze market trends and competitor activity to identify opportunities for expansion and improvement. Job Requirements Proven experience in retail management within the BFSI sector. Strong leadership and communication skills, with the ability to inspire and manage high-performing teams. Excellent problem-solving and decision-making skills, enabling sound judgment under pressure. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong knowledge of banking products and services, including sales and customer relationship management. Experience in managing budgets, forecasting, and financial reporting, coupled with strategic planning capabilities.

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2.0 - 4.0 years

1 - 3 Lacs

Shahpur, Jaipur

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We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels, including phone, email, and walk-in. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer issues. Identify and escalate trends or systemic issues impacting customer service. Continuously improve knowledge and skills to stay current with industry developments. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving and analytical skills are required. Proficiency in using technology and software applications is necessary. Strong attention to detail and organizational skills are vital. Ability to work collaboratively as part of a team.

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1.0 - 2.0 years

4 - 8 Lacs

Palanpur, Ahmedabad

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We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to provide expert advice on mortgage products and services. Collaborate with internal teams to ensure seamless delivery of mortgage products and services to clients. Provide exceptional customer service and support to clients throughout the mortgage process. Stay up-to-date with market trends and competitor activity to identify new business opportunities. Job Requirements Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with diverse client groups and providing tailored solutions. Familiarity with industry-standard software and technology platforms.

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Exploring Retail Jobs in India

The retail job market in India is thriving with a wide range of opportunities for job seekers. Retail jobs encompass various roles such as sales associates, store managers, merchandisers, and more. With the growing consumer market in India, the demand for skilled retail professionals is on the rise.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Kolkata

These major cities are actively hiring for retail roles, offering a plethora of job opportunities in the sector.

Average Salary Range

The average salary range for retail professionals in India varies based on experience and location. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

In the retail industry, a career typically progresses from roles such as Sales Associate or Cashier to positions like Store Manager, Area Manager, and eventually, Retail Director or Vice President.

Related Skills

Apart from retail-specific skills, other skills that are often expected or helpful in the retail sector include customer service, communication skills, sales techniques, inventory management, and data analysis.

Interview Questions

  • What experience do you have in the retail industry? (basic)
  • How do you handle difficult customers? (medium)
  • Can you give an example of a successful sales strategy you implemented in your previous role? (medium)
  • How do you stay updated on the latest retail trends? (basic)
  • What would you do if you caught a coworker stealing? (medium)
  • How do you prioritize tasks in a fast-paced retail environment? (medium)
  • Describe a time when you exceeded sales targets. (advanced)
  • How do you handle conflicts with team members? (medium)
  • What strategies would you use to upsell products to customers? (medium)
  • How do you ensure customer satisfaction in your role? (basic)
  • Can you give an example of a successful merchandising display you created? (medium)
  • How do you handle inventory discrepancies? (medium)
  • Describe a time when you had to deal with an irate customer. How did you resolve the situation? (medium)
  • How do you motivate your team to achieve sales targets? (medium)
  • What do you think sets our store apart from our competitors? (basic)
  • How do you handle a situation where a customer wants a refund for a non-refundable item? (medium)
  • What do you think are the key qualities of a successful store manager? (basic)
  • How do you ensure compliance with company policies and procedures? (medium)
  • Describe a time when you had to implement a new retail technology or system. (medium)
  • How do you track and analyze sales data to improve performance? (medium)
  • How do you handle a situation where a customer is dissatisfied with their purchase? (medium)
  • What do you think are the biggest challenges facing the retail industry today? (basic)
  • How do you handle a situation where a coworker is not pulling their weight? (medium)
  • Describe a time when you had to deal with a difficult vendor. How did you resolve the issue? (medium)
  • How do you stay motivated in a high-pressure retail environment? (basic)

Closing Remark

As you explore opportunities in the retail sector in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a positive attitude, you can land a rewarding career in the dynamic world of retail. Good luck!

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