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IDESLABS PRIVATE LIMITED logo
Retail Governance (Customer Experience Manager) IDESLABS PRIVATE LIMITED

6.0 - 11.0 years

10 - 16 Lacs

Hyderabad

Hybrid

Notice Period : Immediate Employment Mode : Contract Primary Skills: Vendor Management, Retail Governance, Customer Experience Management Secondary Skills: Service Improvement Certifications (if any) Experience in providing support to customers with big retail landscape. Vendor management, identifying service improvement opportunities based on customer environment. Lead customer service teams. Customer experience managers are often responsible for managing and guiding customer service teams, ensuring that they deliver exceptional service and adhere to customer-focused strategies. Collaborate with executives on customer management strategies. CEMs work closely with executives and stakeholders...

Posted 5 months ago

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