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5.0 - 9.0 years
0 Lacs
chandigarh
On-site
As a Switchgear & Wiring Accessories Senior Territory Manager at Orient Electric, you will play a crucial role in driving the company's Sales & Marketing strategy to achieve business objectives. Your responsibilities will include establishing Orient as a leading brand voice in the category within the defined territory. You should have a Retail experience with domain knowledge, along with at least 5 years of relevant experience in Switchgear & Switches. Your tasks will involve conducting regular retail activities, promotional activities in the retail market, IB Calls, and creating a future prospect funnel. Your key responsibilities will include developing productive relationships with dealers/distributors, creating win/win business plans, acting as a bridge between the company and current/future markets, and expanding the retail sales network. You will be responsible for achieving retail expansion targets by appointing new retailers/dealers and distributors, conducting market mapping, tracking competition information, ensuring product displays, and executing retail activities. Furthermore, you will be accountable for achieving area business targets in terms of Primary Secondary Sales & Collection, submitting balance confirmations from trade partners, executing promotional schemes, recording sales and order information, and reporting to the sales department. You will also need to submit Sales MIS, ensure compliance with Orient Electric trade policies, monitor stock movement, conduct product trainings, generate leads, settle defective products, and encourage channel partners to adopt digital initiatives. Your role will be pivotal in driving the success of the Switchgear & Wiring Accessories BU at Orient Electric, and your proactive approach in executing the outlined responsibilities will contribute significantly to the company's growth and market presence.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As an Optical Sales Assistant, you will be a vital part of the optical retail operation, assisting customers in choosing the perfect eyewear and lenses customized to their requirements. Your role is crucial in providing exceptional service and ensuring customer satisfaction. By leveraging your understanding of customer preferences and optics, you will contribute significantly to sales growth and cultivating customer loyalty. A combination of in-depth product knowledge, top-notch customer service skills, and a genuine interest in healthcare and fashion is essential for success in this role. Collaboration with a dynamic team is key to achieving sales targets and offering valuable support to optometrists and other optical professionals. Responsibilities - Provide customers with professional guidance on eyewear products and lens options. - Assist customers in selecting frames that align with their style and budget preferences. - Conduct lens fitting and adjustments to guarantee optimal comfort and vision. - Stay updated on the latest optical product trends and innovations. - Maintain a well-organized display and presentation of optical merchandise. - Work closely with optometrists to ensure accurate implementation of prescription orders. - Efficiently handle order processing to ensure timely prescription completion. - Cultivate lasting relationships with customers to encourage repeat business. - Achieve individual and store sales targets by promoting selected products. - Deliver excellent post-sale support by addressing customer inquiries and concerns. - Coordinate inventory management tasks, including stock checks and replenishments. - Actively participate in store meetings, training sessions, and development programs. Requirements - Minimum high school diploma or equivalent qualification is required. - Previous retail experience, preferably in an optical or healthcare setting, is preferred. - Strong interpersonal and communication skills to engage customers effectively. - Demonstrated ability to multitask and manage time efficiently in a busy retail environment. - Genuine interest in optics, fashion, and delivering excellent customer service. - Proficiency in using basic computer software and retail systems. - Strong problem-solving skills with a customer-focused mindset and attention to detail. Role Level: Mid-Level Work Type: Full-Time Country: India City: Kochi Company Website: https://www.talentmate.com Job Function: Retail & Merchandising Company Industry/Sector: Recruitment & Staffing About The Company TALENTMATE Portal aims to streamline the process of searching, interviewing, and hiring professionals by bringing all the necessary resources under one roof. Whether you are seeking your next job opportunity or looking for potential employers, we are dedicated to providing assistance and support throughout your journey.,
Posted 2 months ago
0.0 - 2.0 years
1 - 1 Lacs
Darjeeling
Work from Office
Responsibilities: * Ensure customer satisfaction through timely delivery & quality products * Collaborate with cross-functional teams on strategic initiatives * Manage store operations, inventory control & staff performance
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
west bengal
On-site
As a part of the NIKE, Inc. team, you will not only outfit the world's best athletes but also have the opportunity to explore your potential, break boundaries, and expand the limits of what can be achieved. We are seeking individuals who are capable of growth, innovative thinking, dreaming big, and creating extraordinary experiences. Our culture thrives on diversity, rewarding imagination, and embracing individuals who are achievers, leaders, and visionaries. At NIKE, Inc., it's all about each person contributing their skills and passion to a challenging and constantly evolving environment. Working in retail means being the face of NIKE, Inc. With a strong emphasis on product knowledge and customer service, our retail teams deliver valuable experiences to consumers on a daily basis. Whether in Shanghai or San Francisco, each store offers a unique perspective and fosters a community of sport and style enthusiasts. A career in Nike Retail requires creativity, ambition, and provides the opportunity to grow alongside some of the industry's best athletes, teammates, and retail partners. If you are a creative individual eager to showcase your talents, this is an exciting opportunity for you! We are currently looking for an energetic, dynamic, and passionate Visual Merchandising Associate to join our Nike Team at the Nike Unite Store - IMM. In this role, some of the key responsibilities you will be engaged in include: - Building and maintaining in-store visual merchandising aesthetics - Mentoring and developing Athletes on visual merchandising best practices - Collaborating with Coaches on promotions, seasonal campaigns, and brand initiatives - Identifying brand opportunities - Providing exceptional customer service Working at NIKE, Inc. means collaborating with a vibrant and dynamic group of individuals across various functions, from Coaches to Athletes, Visual Merchandise and Stylist Marketing Manager, and Retail Operations. To excel in this role, you should bring: - A passion for the Nike brand - Self-motivation - Great attention to detail - Creative flair - Previous retail experience NIKE, Inc. is a growth-oriented company that values team members who are willing to grow with us. We offer a generous total rewards package, a casual work environment, a culture that promotes diversity and inclusivity, and an electric atmosphere for professional development. Regardless of your location or role, every employee at Nike shares the mission of bringing inspiration and innovation to every athlete around the world. At NIKE, Inc., we are committed to providing a premium, inclusive, compelling, and authentic candidate experience during our hiring process. Transparency is key to ensuring you can perform at your best. Our benefits include an Employee Assistance Program, Holidays, Medical Plan, Paid Time Off (PTO), and Product Discounts, allowing all employees to realize their full potential both at work and beyond.,
Posted 2 months ago
10.0 - 15.0 years
0 Lacs
maharashtra
On-site
Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. To partner us in this mission, we are looking for a talented Lead Of Experience Customer/ Distributor As a Lead, your typical week might include the following Building the Customer and Distributor Experience (CX/DX) strategy and seeking leadership sponsorship Build CX and DX journey maps and ensure value chain prepositions are in place Collaborating with Technology, Ops, Claims and UW function to execute the strategy Driving initiatives across organization Align with DX strategy and seek Distribution leadership sign off Partner with technology to create digital servicing model across all sub functions of central operations team Focus on cost efficiency with scalability Use Technology as Enabler to deliver exceptional Service standards to Customer and Distributor This vertical will look after servicing across all customer journeys starting from onboarding to claims servicing via all customer facing platforms including voice, text and digital assets. Create segmented strategy and servicing methods to cater to various customer personas. Use engagement opportunity to gain insights on service experience and work closely with Customer Experience, Operations, Distribution, claims team to institutionalize best practices and learnings across the organization Customer Care: Establish voice and email processes to handle customer queries, requests and complaints. Use analytical tools to explore pre-emptive servicing options and increase self-servicing mode. Digital servicing: Work closely with Technology to enable latest tools (chatbot, mobile app etc.) to enhance customer experience. Build and encourage self-servicing journeys for seamless experience. Grievance Management: Establish Grievance cell to receive and resolve escalations. Utilize learnings to improve processes to help in enhancing customer experience. Work with industry colleagues for sharing best practices and learnings. You could be the right candidate if you Have a bachelors degree from a recognized institute Have deep functional understanding of Customer Service or Experience Retail experience mandatory, Customer Service & Product design experience, Medium to Large Scale Operations, well versed with Product design and Service strategies, Customer Journey mapping, can use analogous experience from new age aggregators in retail space Proven track record /demonstrate through examples design, building and maintaining customer centric culture. Have experience collaborating with cross-organizational teams and be highly adaptable to pivot and change in a complex and dynamic working environment. Be comfortable working with ambiguity. Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your teams contribution output while thinking wing to wing across the organization; to solve for the customer. Have 10-15 years of total experience with at least 5+ years of medium management experience and leading team as well What Can Make You Extra Special If You Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. Location: Mumbai ,
Posted 2 months ago
2.0 - 6.0 years
2 - 3 Lacs
Thane, Pune, Mumbai (All Areas)
Work from Office
1. Customer Management 2. Sales Achievement & Revenue Management 3. Training & Expertise on Beauty Services like Piercing, Nails 4. Management of Retail Counter/Shop/Kiosk 5. Reporting regularly 6. Handling grievances, complaints & converting it in opportunities 7. Sales Target Achievement
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Navi Mumbai, Maharashtra, India
On-site
Description We are seeking a dedicated Language Expert who is proficient in Hindi and English to join our team. The ideal candidate will assist in resolving customer inquiries and issues, ensuring a high level of service and satisfaction. Responsibilities Resolve inquiries and issues promptly and professionally. Assist customers in both Hindi and English, providing clear and effective communication. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer satisfaction and service quality. Provide feedback on customer interactions to help enhance service processes. Skills and Qualifications Proficient in Hindi and English, both written and verbal. Strong communication skills, with the ability to articulate ideas clearly. Familiar with MS Office applications (Word, Excel, PowerPoint). Ability to work in a fast-paced environment and handle multiple tasks efficiently. Customer service or retail experience preferred. Positive attitude and a willingness to learn.
Posted 3 months ago
1.0 - 2.0 years
5 - 6 Lacs
Delhi, India
On-site
Description We are seeking a dynamic and creative Fashion Consultant to join our team in India. The ideal candidate will have a keen eye for style and a passion for helping clients look their best. In this role, you will provide personalized fashion advice, assist clients in selecting outfits, and stay updated on the latest trends to ensure exceptional service. Responsibilities Provide personalized fashion advice to clients based on their style, preferences, and body types. Stay updated on the latest fashion trends and industry developments. Assist clients in selecting outfits for special occasions, work, or everyday wear. Develop and maintain strong relationships with clients to ensure repeat business and referrals. Create mood boards and style guides to help clients visualize their looks. Conduct wardrobe audits and recommend changes to improve clients personal style. Collaborate with brands and retailers to provide clients with exclusive fashion options. Skills and Qualifications 1-1 years of experience in fashion consulting or a related field. Strong understanding of fashion trends, styling techniques, and color theory. Excellent communication and interpersonal skills to effectively engage with clients. Ability to work independently as well as part of a team. Proficiency in using fashion design software and social media platforms for marketing purposes. Strong organizational skills with an eye for detail and aesthetics. A degree or diploma in Fashion Design, Fashion Merchandising, or a related field is preferred.
Posted 3 months ago
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