Retail Banker

Company Description

Capital Small Finance Bank, headquartered in Jalandhar, Punjab, is India's first Small Finance Bank, established in April 2016. With over 25 years of banking experience, the bank focuses on serving the middle-income group through affordable credit, secure deposit options, and tailored banking solutions. Its diversified portfolio includes agriculture, MSMEs, mortgages, and retail banking, empowering livelihoods and fostering regional growth. Rooted in the philosophy of Vishwas se Vikas Tak, the bank is dedicated to building customer trust and ensuring sustainable progress for communities through reliable and customer-focused services.

Role Description

This is a full-time on-site role for a Retail Banker located in Goraya Jalandhar. The Retail Banker will be responsible for assisting customers with their banking needs, and ensuring excellent customer satisfaction. Tasks include account opening, source deposits, Loans and third party products along with delivering superior customer service. The Retail Banker will also play a pivotal role in providing sound financial advice and promoting bank products to customers.

Qualifications

• Strong Communication skills to effectively address customer needs and promote bank services
• Knowledge and experience in handling Deposits and retail banking products
• Ability to maintain professionalism, attention to detail, and handle multiple responsibilities
• Bachelor's degree in any stream.
• Minimum one year experience in banking sector.