At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Support alignment of risk reduction initiatives with the organizations overall risk management framework and business objectives. Demonstrate understanding of process risk issues and mitigation strategies Support identification and prioritization areas within BU processes that require risk reduction measures (e.g., assist in coordinating across First Line of Defense (1LoD) risk identification team) Assist with execution on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within BU or across processes that extend beyond the BU) issues that are of highest priority and/or most significant impact to the enterprise Assist in conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses, based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement Document control design effectiveness Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite Document learnings from improving controls to elevate the process risk reduction capabilities within the BU and across the enterprise Foster a culture of risk awareness and ongoing improvement within the team Support sharing insights, better practices, themes, etc. across the enterprise Partner with various teams across markets by maintaining a strong focus on Plan Management, testing & implement a consistent Business Continuity Planning (BCP), Business Impact Analysis, and Disaster Recovery (DR) program for the business Improve the quality and coverage of Business Impact Analysis landscape to minimize risk in its crisis preparedness program and manage the control ratings metrics Understand Enterprise Resilience requirements related to BCPs, DR and educate, facilitate the business in meeting those requirements Required Qualifications: 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC] Preferre d Qualification s: Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Assisting of Identification and prioritizing areas that require risk reduction measures Executing on process risk reduction to ensure timely resolution of issues Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement Conducting independent testing of issues to ensure complete & effective resolution Monitoring and tracking the implementation of process changes ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Focus Designs, develops, solves problems, tests, debugs, modifies, deploys, documents, and ensures the reliability and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user tools and applications. Organizational Context American Express is looking for a skilled Java/Kotlin engineer to join our team in India (Bangalore or Gurgaon). In this role, you will be crucial in enhancing our operational efficiency, primarily focusing on automating run books for rapid incident diagnostics. This position is key to significantly reducing our major incident management bridge window, thereby maintaining the high standard of service our customers. Key Responsibilities Strong in software development, data structures and System Design Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) Demonstrate increased self-reliance to achieve team goals Assist in Non-Abstract Large System Design (NALSD): Support the design and implementation of scalable, resilient system architectures, with a focus on enhancing payment processing systems and customer-facing applications. Participate in Failure Mode Analysis (FMO): Collaborate in failure mode analyses to identify system vulnerabilities within our payment and processing systems, contributing to the development of mitigation strategies. Support Chaos Engineering Efforts: Aid in conducting chaos engineering experiments under senior engineers supervision to proactively uncover and address potential system frailties. Enhance Observability with OTEL: Help implement and refine our observability framework using OpenTelemetry, ensuring deep visibility into the health and performance of our systems. Learn SLOs and Error Budgets: Acquire knowledge on managing Service Level Objectives (SLOs) and error budgets, aiding in the quantitative assessment of system reliability. Contribute to Runbook Development: Participate in developing and refining runbooks, learning to automate incident response and operational procedures to improve team efficiency. Participate in code reviews and automated testing Debug basic software components and identify code defects for remediation Enable the deployment, support, and monitoring of software across test, integration, and production environments Automate deployments in test or production environments Automatically scale applications based on demand projections Education, Experience & Knowledge/Skills: 4+ years of software development experience in a professional environment and/or comparable experience Proficiency in Java programming language or ability to perform performance and Chaos Tests using JMeter and Litmus. Bachelors degree in computer science or related fields Strong foundation in Data Structures and algorithms. Demonstrated experience in Agile development, application design, software development, and testing Thorough understanding of XML, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming 4+ years experience with Java/J2EE, Python, Kotlin, Spring Boot, SQL, DB2, OOP concepts and multi-threading. Hands-on expertise with application design, software development and automated testing 3+ years experience with RESTful API development and strong data structures. Experience with continuous integration/deployment (Jenkins, Maven, XLR, GIT) Hands on experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc. Ability to effectively communicate to internal and external business partners on architecture and solution design Design and implement innovative solution/framework that will improve software engineering velocity, observability, infrastructure resiliency and security, and data availability Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the applications Proven experience building scalable web and mobile application Experience in design and developing mission critical highly available enterprise applications and Java applications performance tuning Hands-on experience on Node JS and React JS is preferable Monitors system performance and availability and improves software quality through root cause analysis Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Automation CoE in Controllership is playing a key role in creating state of the art automation solutions. We have a strategic seat at the table and our unique insights are valued in a highly competitive marketplace and increasingly complex finance environment. This team integrates human thinking with machine efficiency to deliver process excellence. The team works to understand processes, automate repeatable, rule based manual intensive tasks, create analytics to enhance efficiency and effectiveness by various tool integrations and processes reengineering. In this role, you will be responsible for coding, testing, and delivering high quality deliverables, should be willing to learn new technologies. Your role will also be providing support for existing automation solutions in terms of troubleshooting and enhancements. Minimum Qualifications: BE/B Tech/MCA Excellent written and verbal communication skills Ability to work with multiple projects and prioritize requirements Minimum 5 years experience in S/W development role. Skills Requirement: Excellent in Core Java with working knowledge of Java 8 or above. Solid understanding on data structures. Good understanding of object-oriented principles with an ability to write clean code Experience with webservices-REST, SOAP Must have experience with databases-SQL/No SQL and familiarity with Database management principles Understanding of DevOps like Docker, Jenkins, CI/CD Work with key stakeholders to elicit requirements and convert business requirements to technical design including but not limited data and technical solution design. Good re-engineering skills (going through existing code and figure out the dependencies/data flows and document them) Exposure to Agile development methodology is must. Other Tools: Git, JIRA, Confluence Good to Have: Has worked on UI automations using Open-Source Tech Robot Framework and is aware of use of selenium libraries Understanding on RPA or RDA automations or both Experience in Finance Domain will be added advantage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

You Lead the Way. We ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let s lead the way together Functional Description The Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. We are seeking experienced Risk and compliance professionals who want to be a part of the evolution for the next generation of risk management. Incumbent will be part of Enterprise Risk Management team, American Express, India within the GRC organization and will roll into the Chief Risk Officer (CRO) team of AEBC India. The incumbent will support in oversighting AEBC India s Enterprise Risks, including Credit Risk, Operational Risk, Asset and Liability Management Risks, and Liquidity & Funding Risks. The incumbent will work with a team of risk professionals in India and will be responsible for identifying, measuring, monitoring, and reporting on enterprise risks. Key Responsibilities Develop and Monitor risk tolerance limits, and establish risk appetite metrics and escalation thresholds for all major risk types focusing on operational risks including financial reporting, operations, people, processes, IT / IS, Cyber, privacy, Fraud risks etc. Review, provide effective oversight and conduct risk assessments for operational risk Pillar including but not limited to financial reporting, operations, Information Technology & Information Security, Privacy, Fraud and Cyber security risks etc. Be a Key stakeholder of Bank s Regulatory Change Management program and provide guidance/oversight to ensure controls implemented through regulatory projects meet regulatory requirements in letter and spirit Provide effective challenge through reviews of bank processes, with special attention to regulatory aspects. Collaborate effectively with Credit and Fraud Risk, Compliance, GCO, Operational Excellence, Treasury, Financial Controller, and other stakeholders in the first line teams to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations Review, understand and advise stakeholders on any new /upcoming regulatory guidelines and their potential impacts on the processes of the Bank. Minimum Qualifications: Advanced degree in economics, business, engineering, banking, or a related field. 4+ years of leadership experience in Regulatory Compliance /Operational risk management areas; preferably in a Bank/fintech /NBFC Sound knowledge of legal and regulatory frameworks pertaining to credit card, banking, Basel, merchant services, network, payments industry, anti-money laundering and data protections & privacy laws etc. Strong analytical skills and business acumen with a risk-reward control perspective. Strong understanding of local market regulatory requirements and banking industry. Demonstrated ability to successfully manage multiple priorities. Leadership Skills: Proven leader who can build, inspire, and coach a team with a passion for the business. Excellent relationship and influence management skills with the ability to build productive relationships across leadership levels and teams. Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged. Proactive in identifying issues, delivering, and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks. Ability to communicate oversight findings to colleagues, business partners, and senior leaders. Strong verbal and written communication skills Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities