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0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What You'll Be Doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identify and resolve problems following agreed procedures. Carry out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Perform defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyse service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnose incidents according to agreed procedures. Investigate causes of incidents and seeks resolution. Escalate unresolved incidents and follow up until incident is resolved. Provide service recovery, following resolution of incidents. Document and close resolved incidents according to agreed procedures. Maintain secure, accurate, complete, and current configuration on configuration items (CIs). Apply tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigate and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintain knowledge of specific specialisms, provides detailed advice regarding their application. Ensure efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provide continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identify problems and errors prior to or when they occur. Log all such incidents in a timely manner with the required level of detail with all the necessary. Cooperate with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya etc. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC). Required Experience: Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Data Centre technologies. Entry level experience in relevant technology. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Good in-depth troubleshooting skills of complex problems Develop and implement backup and restore policies Good monitoring and remediation skills Automation through scripting skills Collaborate with client Manage a small team of engineers Good documentation skills Server hardware maintenance and upgrades Skills to interpret logs and arrive at the RCA of the problem Experience with Linux servers in virtualized environments Implement security policies and ensure compliance Perform regular security audits and VA assessments/remediation Preferred automation skill using scripting Manage access controls and authentication mechanisms in collaboration with client Academic Qualifications Any Graduate Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE or checkpoint certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: NBAD Engineer – Implement NBAD solutions within the network infrastructure and ensure proper configuration. Continuously monitor network traffic for anomalies and suspicious behavior. Respond to alerts and incidents identified by the NBAD system, investigate root causes, and initiate appropriate actions. Maintain and update NBAD systems, ensuring they remain effective against evolving threats. Document configurations, incidents, and solutions for future reference and reporting. Develop test plans and strategies for evaluating the performance and accuracy of NBAD systems. Execute various testing methodologies, including functional, regression, and performance testing. Identify and report any issues or defects in the NBAD system, working closely with the development team for resolution. Validate that the NBAD system meets the specified requirements and delivers accurate results. Implement test automation where possible to streamline testing processes. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Certification: Proposed OEM Level Certification is a must. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Bachelor’s degree in information technology, Business Administration, or related field (Master's degree preferred). Minimum of 4 years of experience in asset management Strong understanding of asset management principles, methodologies, and best practices. Proficiency in using asset management tools and software to track, manage, and optimize asset inventory. Strong analytical and problem-solving skills, with the ability to analyze asset-related data and trends. Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders. Knowledge of regulatory requirements and industry standards related to asset management. Strong business acumen and the ability to align asset management strategies with overall business goals. Experience with contract negotiation and vendor management is a plus. Proven ability to collaborate with cross-functional teams and manage stakeholder relationships. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Min 4+ Years exp in Soc along with SIEM (Splunk). Min 2 years Hands on exp in Splunk. Configure and maintain the SIEM system, ensuring that it's properly set up to collect and analyze security event data. Develop, customize, and manage security rules within the SIEM to detect and respond to security threats. Monitor SIEM alerts, investigate them, and take appropriate actions based on the severity and nature of the alerts. Oversee the collection, normalization, and storage of log data from various sources. Develop and document incident response procedures, and lead or assist in incident response efforts when security incidents occur. Analyze and investigate security events from various sources. Manage security incidents through all incident response phases to closure. Utilize SIEM, SOAR, UEBA, EDR, NBAD, PCAP, Vulnerability Scanning, and Malware analysis technologies for event detection and analysis. Update tickets, write incident reports, and document actions to reduce false positives. Develop knowledge of attack types and finetune detective capabilities. Identify log sources and examine system logs to reconstruct event histories using forensic techniques. Align SIEM rules and alerts with the LIC’s security policies and compliance requirements. Conduct computer forensic investigations, including examining running processes, identifying network connections, and disk imaging. Maintain and support the operational integrity of SOC toolsets. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Maintain thorough documentation of the SIEM system's configuration, procedures, and incident response plans. Proactively identify and report system security loopholes, infringements, and vulnerabilities to the Security Operations Centre Manager in a timely manner. Work closely with other IT and security teams during incident response, coordinating efforts and sharing information to mitigate security incidents effectively. Ensure that the SIEM system helps the LIC meet regulatory compliance requirements and is ready for security audits. Continuously optimize the SIEM system for efficient performance, ensuring it can handle the volume of data and remain responsive. Develop automation scripts and workflows to streamline common security response tasks and enhance efficiency. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Active CEH certification is Must. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Min 5 Years exp Collaborate with Company to address challenging issues in cyber, analytics, machine learning, optimization, and computer networking to research solutions. Propose new research projects to tackle complex cyber, analytics, machine learning, optimization, and networking problems. Possess expertise in comprehending advanced persistent threats, emerging threats, and malware within a corporate environment. Understand attacks, attack vectors, and kill chain methodology. Demonstrate proficiency in working with big data and executing complex queries across multiple platforms. Exhibit a strong grasp of malware analysis, threat taxonomy, and threat indicators. Competently engage with various security technologies. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CTIA/CEH/CSA certification in must. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Design visually appealing and intuitive dashboards that display key security metrics, incidents, and trends, using data visualization tools and scripting languages for automation. Develop and maintain customized reports that provide meaningful insights into security data, ensuring they are accurate, comprehensive, and suitable for management and regulatory purposes. Collect, aggregate, and analyze data from various security tools, logs, and sources to identify security anomalies, patterns, and trends that may indicate potential threats or vulnerabilities. Generate detailed incident reports, outlining the nature of security incidents, their impact, and the actions taken for resolution. Assist in creating reports and documentation required for compliance with industry standards and regulations (e.g., IRDAI, SEBI, RBI, ISO 27001). Develop and implement automated reporting processes to streamline the generation of routine reports, reducing manual effort and increasing efficiency. Integrate threat intelligence feeds and data into reporting processes to enhance situational awareness and proactive threat hunting. Maintain accurate documentation of reporting and dashboard configurations, data sources, and data transformation processes for knowledge sharing and troubleshooting. Provide training and support to SOC analysts and other stakeholders on how to interpret and utilize dashboards and reports effectively. Assist in coordinating incident response efforts by providing real-time updates through dashboards and reports during security incidents. Evaluate new security tools and technologies that could improve reporting and dashboard capabilities within the SOC. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have: Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow. Familiarity with ITIL processes and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account. Ability to work longer hours when necessary and adapt to changing circumstances with ease. Proven ability to communicate effectively and work across different cultures and social groups. Positive outlook and ability to work well under pressure. Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. Bachelor's degree in IT/Computing or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 6 days ago
0 years
0 Lacs
Sanand, Gujarat, India
On-site
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Other Responsibilities Include Follow all safety procedures, LOTO and CEA. Able to work in shifts, and rotate from days to nights. Extensive knowledge of the National Electrical Code CEA. Able to understand electrical one-line diagrams and the ability to perform feeder switching on electrical switchboards with redundant feeds Provide timely and detailed preventative maintenance on highly technical facilities equipment. Provide effective and competent responses to restore equipment to service as soon as possible, in the event of a system failure. Identify and respond according to alarm conditions Provide effective and timely support to resolve equipment issues. Identify and reduce equipment defects to improve quality and maximize system stability. Maintain records on maintenance, testing and calibrations of equipment. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert : Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Posted 6 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About The Team The Rubrik Security Apps team helps customers secure their data on the cloud, SaaS and on-prem. Data is growing at an ever growing pace and so are the risks with cyber attacks targeted towards cloud data. We make it easy for businesses to protect, search, analyze all of their data simply and scalably. Security Apps is one of the fastest growing businesses and teams within Rubrik. We consider ourselves a startup inside a startup! Join us in this journey where there are ever widening avenues to explore, opportunities to innovate, deep engineering problems to tackle. We believe in fostering a culture with strong engineering values and teamwork as the key to building a great company and product. When you become part of our dynamic and innovative team, you'll contribute to the development of cutting-edge products within a fast-growing company that prides itself on an exceptional culture and a dynamic work environment. About The Role We are looking for a Software Engineer to join our team. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do their best work. To do that, we have a very fluid structure and give people flexibility to work on projects that they enjoy the most. This develops more capable engineers, and keeps everyone engaged and happy. What You’ll Do Design, develop, test, deploy, maintain and improve the software Manage individual projects priorities, deadlines and deliverables with your technical expertise Identify and solve for bottlenecks within our software stack Bring innovation to the product Experience You’ll Need Bachelor’s or Master’s degree or equivalent in computer science or related field 0-1 years of relevant work experience Proficiency in one or more general purpose programming languages like Java, C/C++, Scala, Python, C# Experience with Google Cloud Platform/AWS/Azure or other public cloud technologies is a plus Experience working with two or more from the following: Unix/Linux environments, Windows environments, distributed systems, networking, developing large software systems, file systems, storage systems, hypervisors, databases and/or security software development Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
Posted 6 days ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Company Description We are on a relentless mission to eliminate physical disabilities with revolutionary robotics and cutting-edge technology. Our goal is to create a future where advanced machines not only restore abilities but also amplify them, pushing human potential to exciting new heights. Currently, we are developing robotics that merge seamlessly with human movement, empowering individuals to reclaim and redefine their lives. Soon, we will be entering the frontier of neural interfaces, where thoughts translate directly to action, creating a world where the power of the mind knows no limits. Role Description This is a full-time on-site role for a Regulatory Affairs Manager, based in Pune. The Regulatory Affairs Manager will be responsible for ensuring regulatory compliance, preparing and submitting regulatory documents, managing regulatory requirements and quality systems, and liaising with relevant regulatory bodies. The role involves overseeing regulatory submissions, maintaining up-to-date knowledge of regulatory changes, and supporting various departments to ensure adherence to regulatory standards. Qualifications Experience in Regulatory Compliance and Regulatory Requirements 2+ years of experience Knowledge of Regulatory Affairs and Regulatory Submissions Proficiency in managing Quality Systems Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work collaboratively in a team environment Bachelor's degree in Life Sciences, Engineering, or a related field Degree /certifications in Regulatory Affairs Experience in the medical device industry is a plus
Posted 6 days ago
5.0 years
0 Lacs
India
On-site
Experience and Qualifications Bachelor’s or advanced degree in Computer Science or a closely related field 5+ years of professional experience in DevOps, with at least 1/2 years in Linux / Unix Very strong in core CS concepts around operating systems, networks, and systems architecture including web services Strong scripting experience in Python and Bash Deep experience administering, running, and deploying AWS-based services Strong knowledge of PostgreSQL, redis, Elasticache (OpenSearch), Neptune internals, performance tuning, query optimization, and indexing strategies Experience with Aurora, redis, Elasticache, Neptune architecture, including replication, failover, and backup/restore mechanisms Familiarity with AWS services commonly used with above services (e.g., RDS, CloudWatch, IAM, VPC, Lambda) Experience with high availability and disaster recovery solutions like Aurora, OpenSearch, Neptune, Redis Experience with database migration tools like AWS DMS, pg_dump, or logical replication. Solid experience with Terraform, Packer, and Docker or their equivalents Knowledge of security protocols and certificate infrastructure. Strong debugging, troubleshooting, and problem-solving skills Broad experience with cloud-hosted applications including virtualization platforms, relational and non-relational data stores, reverse proxies, and orchestration platforms Curiosity, continuous learning, and drive to continually raise the bar Strong partnering and communication skills Great to have Experience and Qualifications Past experience as a senior developer or application architect is strongly preferred. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
Posted 6 days ago
9.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description Tech Lead – Azure/Snowflake & AWS Migration Key Responsibilities Design and develop scalable data pipelines using Snowflake as the primary data platform, integrating with tools like Azure Data Factory, Synapse Analytics, and AWS services. Build robust, efficient SQL and Python-based data transformations for cleansing, enrichment, and integration of large-scale datasets. Lead migration initiatives from AWS-based data platforms to a Snowflake-centered architecture, including: Rebuilding AWS Glue pipelines in Azure Data Factory or using Snowflake-native ELT approaches. Migrating EMR Spark jobs to Snowflake SQL or Python-based pipelines. Migrating Redshift workloads to Snowflake with schema conversion and performance optimization. Transitioning S3-based data lakes (Hudi, Hive) to Snowflake external tables via ADLS Gen2 or Azure Blob Storage. Redirecting Kinesis/MSK streaming data to Azure Event Hubs, followed by ingestion into Snowflake using Streams & Tasks or Snowpipe. Support database migrations from AWS RDS (Aurora PostgreSQL, MySQL, Oracle) to Snowflake, focusing on schema translation, compatibility handling, and data movement at scale. Design modern Snowflake lakehouse-style architectures that incorporate raw, staging, and curated zones, with support for time travel, cloning, zero-copy restore, and data sharing. Integrate Azure Functions or Logic Apps with Snowflake for orchestration and trigger-based automation. Implement security best practices, including Azure Key Vault integration and Snowflake role-based access control, data masking, and network policies. Optimize Snowflake performance and costs using clustering, multi-cluster warehouses, materialized views, and result caching. Support CI/CD processes for Snowflake pipelines using Git, Azure DevOps or GitHub Actions, and SQL code versioning. Maintain well-documented data engineering workflows, architecture diagrams, and technical documentation to support collaboration and long-term platform maintainability. Required Qualifications 9+ years of data engineering experience, with 3+ years on Microsoft Azure stack and hands-on Snowflake expertise. Proficiency in: Python for scripting and ETL orchestration SQL for complex data transformation and performance tuning in Snowflake Azure Data Factory and Synapse Analytics (SQL Pools) Experience in migrating workloads from AWS to Azure/Snowflake, including services such as Glue, EMR, Redshift, Lambda, Kinesis, S3, and MSK. Strong understanding of cloud architecture and hybrid data environments across AWS and Azure. Hands-on experience with database migration, schema conversion, and tuning in PostgreSQL, MySQL, and Oracle RDS. Familiarity with Azure Event Hubs, Logic Apps, and Key Vault. Working knowledge of CI/CD, version control (Git), and DevOps principles applied to data engineering workloads. Preferred Qualifications Extensive experience with Snowflake Streams, Tasks, Snowpipe, external tables, and data sharing. Exposure to MSK-to-Event Hubs migration and streaming data integration into Snowflake. Familiarity with Terraform or ARM templates for Infrastructure-as-Code (IaC) in Azure environments. Certification such as SnowPro Core, Azure Data Engineer Associate, or equivalent. Skills Azure,AWS REDSHIFT,Athena,Azure Data Lake
Posted 6 days ago
9.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description Tech Lead – Azure/Snowflake & AWS Migration Key Responsibilities Design and develop scalable data pipelines using Snowflake as the primary data platform, integrating with tools like Azure Data Factory, Synapse Analytics, and AWS services. Build robust, efficient SQL and Python-based data transformations for cleansing, enrichment, and integration of large-scale datasets. Lead migration initiatives from AWS-based data platforms to a Snowflake-centered architecture, including: Rebuilding AWS Glue pipelines in Azure Data Factory or using Snowflake-native ELT approaches. Migrating EMR Spark jobs to Snowflake SQL or Python-based pipelines. Migrating Redshift workloads to Snowflake with schema conversion and performance optimization. Transitioning S3-based data lakes (Hudi, Hive) to Snowflake external tables via ADLS Gen2 or Azure Blob Storage. Redirecting Kinesis/MSK streaming data to Azure Event Hubs, followed by ingestion into Snowflake using Streams & Tasks or Snowpipe. Support database migrations from AWS RDS (Aurora PostgreSQL, MySQL, Oracle) to Snowflake, focusing on schema translation, compatibility handling, and data movement at scale. Design modern Snowflake lakehouse-style architectures that incorporate raw, staging, and curated zones, with support for time travel, cloning, zero-copy restore, and data sharing. Integrate Azure Functions or Logic Apps with Snowflake for orchestration and trigger-based automation. Implement security best practices, including Azure Key Vault integration and Snowflake role-based access control, data masking, and network policies. Optimize Snowflake performance and costs using clustering, multi-cluster warehouses, materialized views, and result caching. Support CI/CD processes for Snowflake pipelines using Git, Azure DevOps or GitHub Actions, and SQL code versioning. Maintain well-documented data engineering workflows, architecture diagrams, and technical documentation to support collaboration and long-term platform maintainability. Required Qualifications 9+ years of data engineering experience, with 3+ years on Microsoft Azure stack and hands-on Snowflake expertise. Proficiency in: Python for scripting and ETL orchestration SQL for complex data transformation and performance tuning in Snowflake Azure Data Factory and Synapse Analytics (SQL Pools) Experience in migrating workloads from AWS to Azure/Snowflake, including services such as Glue, EMR, Redshift, Lambda, Kinesis, S3, and MSK. Strong understanding of cloud architecture and hybrid data environments across AWS and Azure. Hands-on experience with database migration, schema conversion, and tuning in PostgreSQL, MySQL, and Oracle RDS. Familiarity with Azure Event Hubs, Logic Apps, and Key Vault. Working knowledge of CI/CD, version control (Git), and DevOps principles applied to data engineering workloads. Preferred Qualifications Extensive experience with Snowflake Streams, Tasks, Snowpipe, external tables, and data sharing. Exposure to MSK-to-Event Hubs migration and streaming data integration into Snowflake. Familiarity with Terraform or ARM templates for Infrastructure-as-Code (IaC) in Azure environments. Certification such as SnowPro Core, Azure Data Engineer Associate, or equivalent. Senior Data Engineer – Azure/Snowflake Migration Key Responsibilities Design and develop scalable data pipelines using Snowflake as the primary data platform, integrating with tools like Azure Data Factory, Synapse Analytics, and AWS services. Build robust, efficient SQL and Python-based data transformations for cleansing, enrichment, and integration of large-scale datasets. Lead migration initiatives from AWS-based data platforms to a Snowflake-centered architecture, including: Rebuilding AWS Glue pipelines in Azure Data Factory or using Snowflake-native ELT approaches. Migrating EMR Spark jobs to Snowflake SQL or Python-based pipelines. Migrating Redshift workloads to Snowflake with schema conversion and performance optimization. Transitioning S3-based data lakes (Hudi, Hive) to Snowflake external tables via ADLS Gen2 or Azure Blob Storage. Redirecting Kinesis/MSK streaming data to Azure Event Hubs, followed by ingestion into Snowflake using Streams & Tasks or Snowpipe. Support database migrations from AWS RDS (Aurora PostgreSQL, MySQL, Oracle) to Snowflake, focusing on schema translation, compatibility handling, and data movement at scale. Design modern Snowflake lakehouse-style architectures that incorporate raw, staging, and curated zones, with support for time travel, cloning, zero-copy restore, and data sharing. Integrate Azure Functions or Logic Apps with Snowflake for orchestration and trigger-based automation. Implement security best practices, including Azure Key Vault integration and Snowflake role-based access control, data masking, and network policies. Optimize Snowflake performance and costs using clustering, multi-cluster warehouses, materialized views, and result caching. Support CI/CD processes for Snowflake pipelines using Git, Azure DevOps or GitHub Actions, and SQL code versioning. Maintain well-documented data engineering workflows, architecture diagrams, and technical documentation to support collaboration and long-term platform maintainability. Required Qualifications 7+ years of data engineering experience, with 3+ years on Microsoft Azure stack and hands-on Snowflake expertise. Proficiency in: Python for scripting and ETL orchestration SQL for complex data transformation and performance tuning in Snowflake Azure Data Factory and Synapse Analytics (SQL Pools) Experience in migrating workloads from AWS to Azure/Snowflake, including services such as Glue, EMR, Redshift, Lambda, Kinesis, S3, and MSK. Strong understanding of cloud architecture and hybrid data environments across AWS and Azure. Hands-on experience with database migration, schema conversion, and tuning in PostgreSQL, MySQL, and Oracle RDS. Familiarity with Azure Event Hubs, Logic Apps, and Key Vault. Working knowledge of CI/CD, version control (Git), and DevOps principles applied to data engineering workloads. Preferred Qualifications Extensive experience with Snowflake Streams, Tasks, Snowpipe, external tables, and data sharing. Exposure to MSK-to-Event Hubs migration and streaming data integration into Snowflake. Familiarity with Terraform or ARM templates for Infrastructure-as-Code (IaC) in Azure environments. Certification such as SnowPro Core, Azure Data Engineer Associate, or equivalent. Skills Aws,Azure Data Lake,Python
Posted 6 days ago
4.0 years
0 Lacs
Hyderabad, Telangana
Remote
Senior Software Engineer Hyderabad, Telangana, India Date posted Jul 30, 2025 Job number 1838227 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you an engineer that has a passion for working on large scale projects for one of the most exciting and diverse divisions in the company? Are you looking for big, creative challenges that show immediate results since your customers will be just down the hall? Do you want to be at the core of it all, acting as a force multiplier enabling hordes of engineers to do their best work? If so, we have the perfect job for you! The ES365 (Microsoft 365 Engineering Systems) team owns the services/infrastructure that make up the end-to-end developer experience in Office from source control and check-in experience to build, testing, security, compliance, and deployment automation, and we’re making big, bold changes – for the better! We’re making it easy to build and ship apps across platforms and endpoints, embracing a “one Microsoft” philosophy, open source, and industry standard tools. We are a data driven team building on insights from developer signals to enhance the developer experience and in turn end-customers achieve more. (We serve tens of thousands of Office developers internally and Millions of office customers externally. We deal with petabytes of data and trillions of datasets every day. We’re a growing team, looking for great engineers. We have opportunities that span a wide range of front-end and back-end technologies including web application development, cli development, back-end services, AI, managed code, native code, cross-platform, databases, distributed systems, cloud services, and more. You will get ample opportunities to ideate from scratch and have complete ownership of your work! If you have a passion for making engineers productive and happy and with that make M365 customers more productive and happier, we want you in ES365. Come be at the center of Office and join the team that’s building the future of Engineering Systems at Microsoft! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Excellent design, coding, testing, problem solving, and debugging skills in any language. Proficiency in Object Oriented design with one of these languages - C#, C++ or Java. Excellent communication and collaboration skills. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science OR related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Passion for building highly available distributed systems at scale. Experience working across disciplines, groups, and teams. Experience writing applications using C/C++, C#, TypeScript, or JavaScript. Experience architecting and delivering distributed cloud services, Azure preferred. Experience in Machine Learning and AI. Responsibilities Work with engineers, program managers, partner teams, and end customers to deliver a set of features with the right overall design and architecture. Own and deliver complete features, including design, architecture, implementation, testability, debugging, and shipping. As a technical leader on the team, you will be responsible for sharing insights and best practices that can be applied to improve development across related sets of systems, platforms, and/or products. You will continue to develop your knowledge and understanding of best practices through interactions with more experienced team members. You will provide mentorship and coaching to more junior engineers to help them identify and propose relevant solutions. Mentoring and nurturing the growth of team members. Write clean, well-thought-out code with an emphasis on quality, performance, simplicity, durability, scalability, and maintainability. Build strong relationships with partners within Microsoft to bring innovation to new and existing features. Be committed to delivering the best experience for our customers. Help create a diverse and inclusive culture where everyone can bring their full and authentic self and where we do our best work as a result. Work with stakeholders to determine service and user requirements for a set of features, including but not limited to analytics, reporting and big data systems. Contribute to the identification of dependencies, and the development of design documents for a product area with little oversight. Create and implement code to enable Viva Glint service or feature, reusing code as applicable. Contribute to efforts to break down larger work items into smaller work items and provides estimation. Act as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remain current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Embody our culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 days ago
0.0 years
0 Lacs
Gurugram, Haryana
On-site
Role: DC LEAD Location : Gurgaon Sammaan Capital's corporate office at Augusta Point is located at 4th Floor, Augusta Point, Golf Course Road, DLF Phase-5, Sector-53, Gurugram, Haryana -122002, India. EXP: 8-9YRS BUDGET : 10-12LPA Working Days : 6 WFO Look for immediate joiners only 1. JOB DESCRIPTION – Data Centre Lead/ Data Centre Operation Manager 1. Windows Server Administration Windows Server (2016/2019/2022) installation, configuration, and troubleshooting Active Directory (AD) management, Group Policy, and Domain Controllers DNS, DHCP, and network services configuration PowerShell scripting for automation 2. Virtualization & Cloud Hyper-V and VMware administration Virtual Machine (VM) provisioning and maintenance 3. Security & Compliance Patch management and Windows Update services (WSUS) Endpoint security, antivirus, and malware protection Compliance with IT security frameworks (ISO 27001, NIST, GDPR) 4. Monitoring & Performance Optimization Performance tuning and resource optimization Monitoring tools (ME , Zabbix) Troubleshooting high CPU, memory, disk, and network utilization issues 5. High Availability & Disaster Recovery Failover clustering and load balancing Disaster recovery planning and execution Windows Server Backup and restore strategies 7. Incident & Problem Management ITIL framework and service management best practices RCA (Root Cause Analysis) and incident handling
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a SQL Server Administrator, you will be responsible for various tasks related to SQL Server administration, database design, performance tuning, and documentation. Your primary responsibilities will include: - Installation, configuration, and maintenance of SQL Server instances across different versions such as 2012, 2014, 2016, 2017, 2019, and 2022. - Database creation, management, and performing backup/restore operations. - Managing users and roles within the SQL Server environment. - Troubleshooting common SQL Server issues that may arise during operations. You will also be involved in assisting with database design by optimizing database structures, creating and maintaining indexes, as well as stored procedures. Monitoring SQL Server performance, identifying bottlenecks, and implementing basic performance tuning techniques like indexing and query optimization will be part of your regular duties. Additionally, you will be required to maintain up-to-date documentation of SQL Server environments and procedures to ensure operational transparency and continuity. To excel in this role, you should possess a strong understanding of SQL Server fundamentals including T-SQL, database objects, and data types. Experience with database backup and restore procedures, basic troubleshooting skills for SQL Server issues, and familiarity with high availability concepts such as mirroring and failover clusters are essential. You should be able to work both independently and collaboratively within a team environment. Furthermore, having knowledge of SQL Server security best practices, data encryption, access control, and vulnerability management will be advantageous. Inventory management skills for tracking and managing SQL Server instances, databases, and other assets, as well as familiarity with SQL Server patching procedures and best practices, will also be beneficial for this role.,
Posted 6 days ago
0.0 - 31.0 years
2 - 2 Lacs
Bengaluru/Bangalore
On-site
About the Role As a Donor Engagement Executive at Sightsavers India, you will represent our mission to eliminate avoidable blindness and promote disability inclusion. This public-facing role involves engaging individuals in high-footfall areas to raise awareness and secure monthly donor support for our life-changing programs. Key Responsibilities Engage with the public in malls, events, offices, and other outreach locations. Communicate Sightsavers’ vision and impact with clarity and empathy. Inspire individuals to become regular monthly donors (ECS/NACH). Achieve personal and team fundraising targets. Maintain accurate donor records and uphold data confidentiality. Represent Sightsavers with professionalism and integrity. Attend training and performance sessions regularly. Candidate Profile Education: 10+2 minimum; graduate preferred. Experience: 0–2 years in sales, fundraising, or public engagement (freshers welcome). Strong communication skills and a positive, confident attitude. Willingness to work outdoors and travel locally. Passion for social causes and community development. What We Offer Fixed salary + performance-based incentives. Structured training and career growth in the development sector. Opportunity to contribute to impactful, inclusive change. About Sightsavers Sightsavers is an international development organization working across India and globally to prevent avoidable blindness, restore sight, and promote the rights of people with disabilities.
Posted 6 days ago
15.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Job Description So where do you fit here? Our client comes first. This means that NIQ technical Senior support teams are here to help. As a Senior Support Manager, you will be responsible for your team’s high quality and in-depth technical support to internal and external users of Production systems. You will work with and manage global teams across all regions at NIQ. You will have exposure to all aspects of our business as well as an opportunity to learn and work on many different technologies. You will be expected to own all aspects of production quality. This is a fast-paced and exciting role especially as NIQ introduces many new and innovative solutions. The Senior Support Manager role requires you to be ready for anything and to be agile enough to tackle challenges as they come your way. RESPONSIBILITIES : Strong verbal and written communication skills with the ability to provide detailed analysis and simplified explanation up to the executive level Drive long-term solutions to high impact production issues and problem resolution across technical, operations, product teams Process improvement for identifying trends in issues and providing feedback to higher level management Manager teams responsible for: Responding to incidents created from external and internal users - replicate issues, triage, provide workarounds, restore services, and work with delivery teams if defects require permanent solutions Providing meaningful analysis of issues back to users and provide timely update for any on-going problems Performing user maintenance to resolve issues Fulfilling Standard Service Requests and execute actions based on standard operating procedures Performing routine smoke testing, system monitoring and job monitoring and respond to issues Providing consistent updates on tickets and monitor the progress in respective ticketing tools End to end coordination of issue to resolution with the user, other support teams, operations, technical delivery teams and vendors if required Identify urgent issues and escalate appropriately, participate in Incident and Problem management Maintain support documentation - Standard Reporting, Knowledge Base, FAQs, Job Aides Ensure compliance to standard NIQ Practices / Tools, ITIL, Google, ServiceNow, and JIRA suite (VM) Good understanding of overall application infrastructure is must Internally prioritize work based on incident priority and deadlines Relevant experience into Business Application Support 15 + years ITIL & ITSM is a must skill (Incident and Problem Management they must have experience) Understanding or exposure to cloud concepts-any one cloud will also be fine Implementation of alerts and monitoring on production systems Experience in Managing Support Engineer including people management skills Experience in Managing 24 X 7 Support including on weekend on calls Pinpoint affected application components to focus teams on stabilizing critical user experiences. Intelligently Identify significant events and patterns based on real time analysis and past experiences Handling minimum 5 members of support team Experience in Monitoring & Observability Experience in handling production deployment activities Hands-on in-Service request fulfillment Support for Server/DB patching, firewall changes Liaise with L3 team for fixes Emergency fixes provided by delivery team are managed, with notification to triage team. Configuration activities (product level hot fixes for basic file and data issues) Help define and implement our Enterprise Monitoring strategy for Multi-Cloud Monitoring and Observability. This includes the collection, delivery, analysis, and visualization of Key monitoring telemetry data around metrics, logs, and traces. Assist in building Service Management Process for monitoring platforms covering day-to-day operations, incidents, change, SLA management and Capacity Management Develop onboarding and integration process and assist in User adoption of monitoring and observability capabilities. Provide support to Internal processes related to audit, Compliance, and Risk for monitoring and observability platforms and services Help define monitoring standards, procedures and manage stakeholder engagement, metrics reporting and monitoring standards governance function Directly collaborate with End Users, Command Center, Production Support teams and all product stakeholders to understand business requirements, help drive alignment, and build thoughtful solutions Drive the vision for monitoring & analytic engineering across product verticals and define the execution path to achieve the vision Proactively identify reliability & data quality problems and drive triaging and remediation process Invest in continuous employee development of a highly technical team by mentoring and coaching engineers and technical leads in the team Recruit and attract top talent Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers Solid experience in building and evolving large scale distributed systems to reliably process. Build and lead a team of engineers to deliver reliable, scalable and secure monitoring and analytic services for various business needs Qualifications Bachelor’s degree in Engineering, Computer Science, or related field Good Hands on experience of some unix shell script ,PL/SQL, Python, Postgres, Mongo DB, MS SQL server programming language Expertise in data processing techniques. Experience building services on public cloud platforms like GCP, AWS, Azure Automation experience Strong communication skills Exposure to Native Monitoring, troubleshooting skills in the tools including but not limited [DataDog ,Logic Monitor, Pager Duty] DataDog Dashboard Creation and Dashboard Tuning and optimization for batch jobs Providing thought Leadership during production triage and incident management call Ability to work flexible & extended work hours as needed Positive attitude, team player, self-starter; takes initiative, ability to work independently Comfort working in an Agile environment Advanced knowledge in infrastructure components. [cloud services, containerization, compute, storage, networking system, On Prem infrastructure] Must Have: Exceptional Communication Skills, Flexibility to work in 24 x 7 Shift rotations – Including weekends. Application Support experience in a Microsoft Azure Cloud environment, Microsoft Office Tools, SQL expertise, Analytic Reporting Suite, Metric Dashboards and Application monitoring tools such as Datadog, Logic Monitor, Pager Duty Nice to Have: Experience in Global Command Center and SRE practices is a plus Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
Posted 6 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Job Purpose Network Operations provides 24x7 support for the organization’s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it’s dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge And Experience Bachelor’s Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc.). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team oriented environment is essential Weekend and off hours support is required JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred. Skills Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools
Posted 6 days ago
0 years
0 Lacs
Mawal, Maharashtra, India
On-site
Working at Abbott At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To Career development with an international company where you can grow the career you dream of . Amazing health and wellness benefits and perks. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Structural Heart Business Mission: why we exist. Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease. The opportunity To provide the sales team with the leadership, direction, and resources they require to ensure sales targets are achieved. To liaise with RSM and Marketing personnel to ensure short- and long-term sales strategies are applied by the team. To ensure consistent sales growth and achievement of sales goals and targets with Key Accounts by identifying opportunities and gaining new business while maintaining existing business. Responsibilities Maintain and grow the existing Territory Direct and assist the day-to-day activities of the Sales Team (Salesforce inputs, training and education, territory management, customer interactions etc) Lead and facilitate weekly team huddles – help in content and direction Run weekly 1 on 1 calls with all direct reports – use this to gain intel, forecast sales as well as to apply individualized mentoring and coaching. Regular coaching cadence with FCS Monthly account reviews with FCS Quarterly business reviews with FCS Assist in setting the vision and strategy for the TAVI team by working closely with marketing and other internal stakeholders. Actively seek, identify, analyze, and present new business opportunities and improvement ideas to senior management on an ongoing basis Maintain contact and visits with identified Key Opinion Leaders within the region to increase Abbott TAVI brand awareness Oversee and help coordinate the team interaction with Abbott support systems (Customer Service, Education and Marketing) so that team performance objectives and customers’ expectations are met. Facilitate and coordinate training, mentoring and support of new starters within the TAVI team and greater SH business unit Manage the people issues such as recruitment, retention, development plans, succession planning and training in conjunction and consultation with the Regional Sales Manager Promote adherence to Abbott policies, procedures, rules and regulations and ensures employees complete all required Abbott training programs.
Posted 1 week ago
0 years
1 Lacs
India
On-site
Objective of the Role To manage, automate, and troubleshoot day-to-day business data processes using Google Sheets, Google Forms, Apps Script, and REST API integrations. This role ensures real-time visibility, systematic reporting, and smooth data flow across departments like CRM, Order Management, and Delivery. Key Responsibilities 1. Google Workspace Automation Create Google Forms & connect to Google Sheets as per team requirements. Maintain dynamic Forms linked to task management systems. Automate workflows using Google Apps Script (form triggers, custom menus, email & WhatsApp alerts). 2. Daily Tech Troubleshooting Solve real-time formula errors, data inconsistencies, or broken sheet links. Ensure smooth functioning of CRM, Order-to-Delivery FMS, and Feedback trackers. 3. Data Collection & Presentation Gather data from various sources including cloud apps, ERP systems, and Google Sheets. Standardize and clean datasets—remove duplicates, fix date/timestamp issues. Present clean, visual reports using pivot tables, bar/line graphs, and dashboards. 4. Dashboard Development (Owner & Team-Wise) Build custom dashboards for owner and team members to monitor: - Order status - Task completion status - CRM task ageing - Performance KPIs (per person, per department) Dashboards must be auto-updated, visually clear, and action-oriented. 5. System Integration via REST API Connect and sync data from external platforms such as: - POS systems - Sales CRMs - Call tracking apps - Inventory or billing software Use REST APIs (JSON, Webhooks) and Google Apps Script to fetch, push, and organize data within Google Sheets. 6. Insight Generation Identify data trends (e.g. who is submitting late entries, which orders are delayed). Share weekly/monthly summaries with responsible team members. Help the team act on lagging performance through actionable charts. Sample Real-World Tasks You Will Handle Task Description CRM Form Link Broken Investigate and restore Google Form to Sheet mapping logic. Order-Delivery Delay Report Identify who submitted orders late using timestamp data across Forms. Build Daily Order Dashboard Combine order entries from different sources into a single view. Trigger Alerts Send WhatsApp/Mail notifications when specific forms are submitted. Owner Dashboard Summary view of all pending/late tasks by person/category Team Member Dashboards Each doer gets a focused view of their own tasks, delays, and performance trends Skills Required Skill Area Must Have Notes Google Sheets & Forms ✅ Advanced formulas, data structuring Google Apps Script ✅ Triggers, custom functions, automation REST API ✅ Knowledge of POST, GET, tokens, webhooks Excel (Advanced) ✅ Cleaning, dashboards, dynamic analysis Visualization ✅ Pivot tables, bar/line/stacked charts Dashboarding ✅ Per-person, per-process views Debugging ✅ Comfort with error tracing Basic Logic ✅ Can write and explain logical workflows Communication ✅ Can explain solutions to non-technical team members Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
0 Lacs
Chandigarh
On-site
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life STI Ludhiana, SR-II, HQ Ludhiana, Coverage Bhatinda, Jallandhar, Amritsar. Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy: Established and productive sales professional managing multiple small to mid-size accounts. Sells products and/or services to a group of clients and identifies new and potential customers. Works independently with general supervision . Builds relationships. Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts. Has a direct impact on achieving department’s sales results. May help to set objectives or goals for individual or team accounts . Works on larger, moderately complex accounts or have a small or medium-sized quota/territory. Understands market landscape, marketing and pricing structure, more influence on pricing structures. Works with sales, marketing and finance to structure complex contracts. Innovation and Complexity: Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area. Recommends changes in account tactics to achieve sales goals . Exercises judgment within defined procedures and practices to determine appropriate action. Communication and Influence: May influence parties within own job function at an operational level. Obtains or provides information requiring some explanation or interpretation . Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales. Leadership and Talent Management: Normally receives general instructions on routine work, detailed instructions on new projects or assignments. May provide guidance and assistance to entry level sales professionals and / or support employees. Required Knowledge and Experience: Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience. Developing professional expertise, applies company policies and procedures to resolve a variety of issues . Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 3 years of relevant experience and working knowledge of company products and services. In Sri Lanka a GCE Advance level and a minimum 7 years of work experience in the healthcare industry, or A Bachelor’s degree AND a minimum of 3 years of relevant work experience in the healthcare field. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Posted 1 week ago
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