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Skill required: Email - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Accenture Code of Business Ethics Ability to establish strong client relationship Ability to work well in a team Adaptable and flexible Agility for quick learning Commitment to quality Customer Technical Support Customer Support Operations Certifications: English - Fluent Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Help streamline and speed our time to market and build quality in at every step. You will be a member of the Global Operation and Supply Chain - Strategy and Network team that supports the VAVE program for Surgical and other business portfolios. This role involves collaboration with cross-functional partners such as R&D, Quality, reliability, regulatory, operations, and sourcing colleagues to evaluate and implement VAVE changes. Represent the VAVE organization as a prime talent a wide variety of VAVE projects. You can grow your career with us; we hope you’ll consider joining our team! Help streamline and speed our time to market and build quality in at every step. You will be a member of the Global Operation and Supply Chain - Strategy and Network team that supports the VAVE program for Surgical and other business portfolios. This role involves collaboration with cross-functional partners such as R&D, Quality, reliability, regulatory, operations, and sourcing colleagues to evaluate and implement VAVE changes. Represent the VAVE organization as a prime talent a wide variety of VAVE projects. You can grow your career with us; we hope you’ll consider joining our team! Interact with personnel on significant technical matters often requiring coordination between organizations Lead Change Development Process from start to finish and assess VAVE project deliverables and critical milestones, working in collaboration with multi-disciplinary functions and VAVE Program leads. Drive technical discussions related to critical activities for VAVE project execution Coordinate design technical reviews in collaboration with multi-disciplinary functions – Supplier Quality, Regulatory, R&D , Manufacturing, Project Management, Support on documentation and engineering change order creation in PLM System Support on Design Verification and Validation activities , performed locally or at US Site. Provides problem solving/trouble shooting support to manufacturing sites and key suppliers to increase yields, maintain process capability, and improve efficiency and cost. Own PPAP process (As applicable) in support of VAVE project execution activities Drive technical PPAP discussions at site and supplier levels Conduct Design Verification and Validation assessment support related to PPAP Conduct Risk Management file reviews and updates. Must Haves Bachelor's Degree and 15+ years of Mechanical or Equivalent Degree VAVE Experience Knowledge of medical device industry standards, regulations compliance requirements Strong knowledge of mechanical processes, materials, processes, manufacturing, PFMEA and DFMEA Demonstrates good judgment pertaining to issue escalation and consultation with other SME’s Results focused. Able to deliver consistent, high quality work to meet product performance, compliance, schedule, and budget requirements Able to provide solutions to a variety of technical problems of challenging scope and complexity Possesses working knowledge of statistical and data analysis tools. SPC, DOE, Gauge R&R, CpK Demonstrates clear, factual, and effective oral and written communication with variety of cross functional colleagues, technical peers, and senior-level management Able to effectively prioritize and work on multiple assignments in parallel while keeping stakeholders updated Excellent time management skills with ability to manage multiple priorities and deliver on time Interpersonal skills including ability to effectively formulate and convey technical and cost/benefit/risk information with peers and senior leaders Strong verbal and written communication skills including ability to articulate complex ideas in easy to understand terms Working knowledge of Quality System Regulation (QSR 21 CFR 820), EU Medical Device Directive, and ISO (13485:2003) Knowledge of 6 Sigma (DFSS) principles Able to work well under pressure and maintain a positive, engaged, and enthusiastic attitude Nice to Have : PMP Certification VAVE Certification Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments Role - Cloud Engineer Primary Responsibilities Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas Design and implement automation for self-service adoption, access provisioning, and compliance monitoring Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows Participate in Agile sprints, sprint planning, and cross-team technical initiatives Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support GitHub secrets scanning and remediation with integration to HashiCorp Vault Lifecycle management of developer access across tools like GitHub and Teleport Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience Proficiency with Terraform (IaC) and Ansible Strong scripting experience in Python, PowerShell, or Bash Experience operating in cloud environments (AWS, Azure, or GCP) Familiarity with secure development practices and DevSecOps tooling Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes Strong cross-functional communication skills with technical and non-technical stakeholders Ability to work independently while knowing when to escalate or align with other engineers or teams. Comfort managing complexity and ambiguity in a fast-paced environment Ability to balance short-term support needs with longer-term infrastructure automation and optimization. Proactive, service-oriented mindset focused on enabling secure and scalable development Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation

Job Description - Senior Database Administrator Job Summary: We are seeking a highly skilled and proactive Senior Database Administrator to join our Data Engineering team. In this critical role, you will administer, optimize, and maintain our diverse data platforms across a hybrid environment, including on-premises SQL Server databases, Snowflake, and Azure Cloud services. You will be responsible for deploying migrations, ensuring server health, troubleshooting issues, applying service packs and hotfixes, managing and monitoring server activities, and performing routine database maintenance. Additionally, you will collaborate closely with developers by providing design guidance, best practices, and performance considerations for SQL Server and Snowflake technologies. Roles and Responsibilities: · Monitor and troubleshoot database performance using tools such as SolarWinds DPA, Dynatrace, and other vendor monitoring solutions. Identify and resolve processing, memory, I/O, space, and other resource contention issues in real time. · Plan, commission, and deploy database system changes in collaboration with platform and infrastructure teams. Manage server commissioning, maintenance, problem analysis, and capacity planning to support database growth. · Manage and monitor ETL processes using Bryteflow, SQL Server Change Tracking, SQL Server Replication, DBT, Tidal, and Airflow. · Ensure high availability, performance, sustainability, and security of over 100 SQL Server and Azure SQL instances across production and non-production environments. Provide Snowflake performance tuning and optimization recommendations. · Assist developers with query tuning, schema design, and performance improvements. · Respond promptly to backup/restore, security, change management, and deployment requests from Developers, QA teams, Business Analysts, and end users. · Automate routine processes, track issues, and maintain comprehensive documentation. · Provide 24x7 support for critical production systems, including after-hours maintenance and release deployments. · Design, implement, and support SQL Server technologies including Analysis Services (SSAS), Reporting Services (SSRS), Integration Services (SSIS), Transact-SQL scripting, and batch development. · Perform essential maintenance tasks such as backups/restores, index rebuilds, statistics updates, and monitoring of logs and database sizes. Required Qualifications: · Bachelor’s degree in computer science, Information Technology, or a related field. · Minimum of 12+ years of hands-on experience as a Database Administrator with MS SQL Server (2016 and newer), Snowflake, and Azure SQL. · Proven expertise in Performance Tuning and Optimization (PTO) for complex database environments. · Demonstrated project management skills with the ability to lead initiatives and collaborate across teams. · Experience with version control and time management tools such as TFS and Git. Job Location : Hyderabad, Chennai Candidates can share your updated resume at vishnu.gadila@cesltd.com

Kroll provides clients with Valuation Advisory Services, Corporate Finance, Governance Risk Investigations & Disputes and Cyber Risk operational support services to the firm’s subsidiaries across the globe. The Global Business Solutions (GBS) - Valuations Advisory Services teams in India operates as an extension of our global offices and works very closely with their counterparts in the US and EMEA on diverse nature of valuation engagements across industries. Kroll is looking for Analyst’s who will be involved in providing support to our global valuation practice. The opportunity is ideal for professionals who are interested in learning best practices, tools and techniques by working on valuation engagements for our clients. Day-to-day Responsibilities Designing financial models for discounted cash flow, market multiple, market transaction and option pricing analyses Performing valuation analysis on a wide range of illiquid investments (private capital, private debt, venture capital, infrastructure) broadly distributed across industries and geographies while using accepted and relevant approaches and theory Performing in-depth client, industry, market and competitor research Assisting in preparing and presenting the results of our analysis in a clear and concise manner Reporting and presenting analyses and conclusions including written reports Assisting with the development of proposals, presentations and publications communicated to current and prospective clients Managing administrative responsibilities towards the engagement such as code creation, reporting and invoicing. Essential Traits Minimum of 0-2 years of valuation-related work experience in financial services CA, Master's degree in Finance, Accounting or Economics or equivalent thereof (e.g., CFA); or MBA from an accredited college/university Strong analytical, comprehension and problem-solving skills, as well as strong verbal and written communication skills. Prior practical experience (apprenticeship or internship) in finance (private equity, audit, valuation, M&A, other) Computer proficiency and ability to maximise applications such as Microsoft Excel and PowerPoint Ability to master new tasks and industries quickly Demonstrated leadership experience and strong personal integrity Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment Commitment to obtaining outstanding results About Kroll Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via careers.kroll.com

Job Description | DevOps Engineer | Offshore/India We are seeking a skilled DevOps Engineer with expertise in AWS services, Docker, and Groovy scripting to design, implement, and maintain scalable AWS DevOps Pipeline using AWS services like ECS and EC2. The ideal candidate will have experience in automating CI/CD pipelines, managing containerized applications, and optimizing deployment processes. Strong collaboration and communication skills are required for effective teamwork across development, QA, and operations teams. Experience in implementing ECS disaster recovery strategies to ensure high availability is essential. DevOps Engineer Location: Offshore / Onshore Experience: 3–6 years Key Responsibilities: Containerization & Orchestration: Develop and manage Docker containers and deploy applications using AWS ECS, EC2 or EKS. CI/CD Pipeline Development: Build and automate CI/CD pipelines using tools like Jenkins, Groovy, GitHub, etc. Disaster Recovery Planning: Implement and manage disaster recovery strategies for ECS workloads, ensuring business continuity and minimal downtime. Scripting & Automation: Write and maintain Groovy scripts for Jenkins pipelines and other automation tasks. Collaboration & Communication: Work closely with development, QA, and operations teams to ensure seamless deployment processes and resolve issues promptly. Monitoring & Optimization: Implement monitoring solutions using AWS CloudWatch and other tools to ensure system reliability and performance. Cloud Infrastructure Management: Design, implement, and maintain scalable AWS infrastructure using services like EC2, ECS, VPC, and CloudWatch. Desired Skills & Qualifications: Technical Skills: Proficiency in AWS services: ECS, EC2, EKS, S3, VPC, IAM, CloudWatch, Lambda, etc. Strong experience with Docker and container orchestration tools like Kubernetes. Hands-on experience with CI/CD tools: Jenkins, AWS ECS, EC2, etc. Familiarity with Infrastructure as Code tools: Terraform, AWS CloudFormation. Scripting expertise in Groovy, Python, Shell, or Bash, PowerShell Disaster Recovery Expertise: Experience in implementing ECS disaster recovery strategies, including backup and restore, failover mechanisms, and cross-region replication. Knowledge of AWS services like AWS Backup, Route 53, and CloudFormation for disaster recovery. Soft Skills: Excellent communication, co-ordination and collaboration abilities. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced, agile environment. Educational Background: Bachelor’s degree in computer science, Information Technology, or a related field.

Job Purpose Qualification Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with relevant procedures to minimise disruption to customers. Ensure that Handling Agent, Caterer and other service providers are fully briefed regarding Emirates? requirements for the day?s operation (including any special handling) and that this information is updated as necessary in order to ensure a smooth and cost effective operation and that any inconvenience to our customers are minimised. Ensure that all post flight activity is completed correctly in order to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations. Respond to queries, complaints and claims in an efficient and timely manner in order to restore passenger confidence. Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or Airport Services Officer. Process all baggage claims and control expenditure on damaged baggage replacements and lost baggage claims as per applicable procedures and in a timely manner. Support and cover the Emirates Ticket Desk, where applicable, and undertake ticketing/reservation duties to ensure seamless service to customers. Support, coach and develop airport services agents and other relevant personnel to ensure that they are fully briefed/debriefed of the operational requirements and they provide the required Customer service levels. Assist the ASM in conducting staff performance reviews in line with Performance Matters (i.e. setting staff?s objectives and development plan) and support the PM process by ensuring feedback is provided to staff PM reviews within stipulated time limits. Carry out credit card verification and Travel documents checks diligently. When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained. Salary & benefits Competitive Salary

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems. You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration Roles & Responsibilities: -Administer and support enterprise firewall systems, with a focus on Palo Alto platforms. -Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes. -Manage IDS/IPS signature updates, including additions, deletions, and modifications. -Support URL filtering configurations and enforcement. -Provide operational support for VPN services and troubleshoot connectivity issues. -Identify security gaps and recommend remediation strategies as part of continuous improvement. -Conduct quarterly firewall rule audits and generate compliance reports. -Maintain and update operational runbooks and documentation. -Manage patching activities for firewall infrastructure -Deliver regular service performance reports and participate in incident/problem/change management processes. -Troubleshoot firewall configuration issues, including backup/restore and application break-fixes -Manage bot protection policies and rules using Cequence. -Configure appropriate logging levels for bot traffic analysis. -Perform troubleshooting and incident support related to bot activity. -Apply and validate standard and emergency rule requests. -Perform regular signature updates to maintain bot defense effectiveness. -Fine-tune DNS policies and implement domain-based filtering using Cloudflare. -Monitor and report on DNS threats weekly/monthly, including actions taken. -Ensure DNS configurations align with enterprise security posture and compliance requirements Professional & Technical Skills: -Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting. -Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals. -Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests. -DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS. -Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers. -Palo Alto, Cequence (Bot Defense), Cloudflare (DNS -Strong hands-on experience with Palo Alto firewalls and associated security features. -Proficiency with Cequence for Bot protection and Cloudflare for DNS security. -Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering. -Familiarity with ITIL-based incidents, problems, and change management processes. -Ability to analyze logs and traffic patterns to identify anomalies and optimize rules. -Experience with patch management, service reporting, and compliance audits. -Strong documentation skills and attention to detail -Exposure to cloud-based firewall deployments and hybrid network environments. -Experience in automation or scripting for firewall operations and reporting. -Familiarity with Service Now ITSM Tool - Experience in cybersecurity operations, with a focus on network and perimeter security. - Hands-on experience managing enterprise firewalls, preferably Palo Alto. -Experience in Bot protection and DNS security, including tools like Cequence and Cloudflare. -Proven track record in troubleshooting complex firewall and VPN issues in large-scale environments.- -Experience conducting firewall audits, rule reviews, and implementing policy enhancements.- -Demonstrated ability to manage incident response and change management processes. -Experience working in a global delivery model and collaborating with cross-functional teams. -Strong analytical and problem-solving skills with a continuous improvement Additional Information: - The candidate should have minimum 7.5 years of experience in Palo Alto Networks Firewalls. - This position is based at our Gurugram office. - A 15 years full time education is required.

Job Description: POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. Candidate Qualifications Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service Position Qualifications Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Guardian- https://youtu.be/QEtkY6EkEuQ Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

We are looking for a highly skilled and experienced Database engineer to join our team for a banking sector project. The ideal candidate must have deep technical expertise in SQL Server administration, query optimization, SSIS management, and job scheduling, along with strong communication and leadership skills to manage and collaborate with various stakeholders. Key Responsibilities: - Administer, maintain, and optimize Microsoft SQL Server databases (2016/2019 or later). - Write, debug, and tune complex T-SQL queries, stored procedures, and functions. - Develop, deploy, and manage SSIS packages for ETL workflows. - Manage and monitor SQL Server Agent jobs, backup/restore operations, and scheduled tasks. - Ensure database security, integrity, stability, and system availability. - Perform database capacity planning, disaster recovery planning, and regular health checks. - Troubleshoot and resolve database issues including performance bottlenecks and outages. - Collaborate with development, infrastructure, and business teams to design scalable and secure database solutions. - Document database designs, procedures, and maintenance routines clearly. - Lead initiatives around database performance tuning and process improvements. - Mentor junior database staff if required and take ownership of database-related deliverables. Required Skills and Experience: - Proven hands-on experience as a SQL Server DBA. - Expertise in T-SQL, database performance tuning, query optimization, and troubleshooting. - Strong experience managing SSIS packages and handling ETL processes. - Hands-on experience with SQL Server Agent jobs, maintenance plans, and automation scripts. - Good understanding of high availability (HA) and disaster recovery (DR) options for SQL Server. - Prior exposure to banking, fintech, or other financial domain projects is highly preferred. - Excellent communication skills to interact effectively with technical and non-technical teams. - Strong leadership, problem-solving, and decision-making abilities. - Ability to manage priorities and work independently in a fast-paced environment. - Good issue management capabilities and understanding requiremets Preferred Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Microsoft Certified: Azure Database Administrator Associate / SQL Server Certifications are a plus. -Experience: 4–6 years hands-on SQL Server DBA experience. - Exposure to cloud-based database management (Azure SQL, AWS RDS) is an advantage. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹75,000.00 per month Benefits: Flexible schedule Provident Fund Application Question(s): Which SQL Server versions have you worked with? Do you have experience in database backup, restore, and disaster recovery planning? Education: Bachelor's (Preferred) Work Location: In person

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This position applies extensive technical expertise towards design, develop, test electronics hardware, provide solutions to complex technical problems using ingenuity and creativity. Work is performed without appreciable direction and with considerable latitude in determining technical objectives of assignment. Responsibilities may include the following and other duties may be assigned. Principal Electrical Engineer is responsible for providing leadership in the development of cutting-edge products used in the medical field. Specific tasks include: Leading various initiatives within New Product Development / Sustenance such as design changes, supply chain improvements, analysis and determination of critical component replacement and CAPA support. Designing, developing, testing and documenting hardware electronics designs and applications. Leading the analysis and modeling of identified design solutions to ensure fulfillment of sub-system requirements and system architecture. Leading the development of circuit designs based on sub-system requirements and system architecture. Providing leadership in planning and conducting user evaluations of product concepts. Providing leadership in identifying and addressing technical risks, product hazards and failure analysis. Providing subject matter expertise of the designs and their components to internal and cross-functional development teams. Supporting and troubleshooting circuit designs. Providing technical expertise in the support and maintenance of existing products. Ensuring adherence to Medtronic and other quality standards including design procedures and compliance requirements. Interfacing with all project team members including engineering (mechanical, electrical, software, systems, and test), quality, regulatory, marketing, technical communications, end users, technical support, production, and suppliers. Participating in and leading on-going professional development activities. Leading the identification and implementation of process improvements. Willingness and ability to assume increased responsibility. Leading the organization, estimation, scheduling, resourcing and completion of project milestones. Performs duties in compliance with environmental, health and safety related site rules, policies or government regulations. Strong oral and written communication skills. Strong leadership skills and mentoring capabilities. Ability to work in a team environment and directly contribute to its success. Ability to drive changes and influence culture. Strong inclination towards new technologies, create Proof of Concepts. Travel requirement: Occasional international and domestic travel may be required for less than 25%. BASIC QUALIFICATIONS EDUCATION REQUIRED: BE/ BTech/ME/MTech in Electronics/Instrumentation or relevant specialization in Engineering YEARS OF EXPERIENCE 15+ years of Electronics circuit design-based product development Must Have Strong electronics circuit designs based on Micro-processor, Micro-controller, CPLD/FPGA Expertise in Analog & Digital circuit designing along with component selection Peripheral interface design capabilities for IOs, Displays, ADC/DAC, Sensors, etc. Ability to perform Electronics Design Analysis needed for circuit that is design. Strong testing skills based on Compliance/Standard requirements along with automation capabilities Expertise in any of the eCAD tools for schematic drawing, circuit simulations, Layout reviews, etc Understanding of Manufacturing process and development of required test set-up Understanding of VHDL code, Firmware, and mechanical designs Hands-on experience of various tools/processes essential for debugging, fault analysis, field complaints Nice to Have Experience in the medical device industry and/or surgical techniques. RF and Power Electronics design expertise Experience in planning and conducting user evaluations of product concepts, analyzing data, documenting evaluation methods and results, and presenting design recommendations to product teams. Ability to provide creativity while solving complex problems without known solutions. Ability to assess new technologies via comprehensive reviews of the state-of-the-art Project management skills include leading a project team as well as planning and estimation of tasks, milestones, resources and budget. TECHNICAL SPECIALIST CAREER STREAM: An individual contributor with responsibility in our technical functions to advance existing technology or introduce new technology and therapies. Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering R&D, systems or initiatives related to new technologies or therapies – from design to implementation - while adhering to policies, using specialized knowledge and skills. DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists. Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation. Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management: Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader. Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life ET Nav DevOps for OS Maintenance Release About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together Job Description Required Knowledge and Experience: B. E/BTech.in CS, IT, EC Engineering, (or ME/MTech) 8-11 years of experience in managing DevOps. 3+ years of experience in customer-facing products and solution architecture Proven scripting skills (e.g., JavaScript, Python, Bash) Experience implementing and utilizing cloud monitoring and logging tools (e.g., CloudWatch) Working knowledge of deployment automation solutions / Infrastructure as Code (e.g., Terraform, CloudFormation, Puppet, Chef, Ansible) Hands-on experience designing and developing AWS services Experience building and maintaining large-scale, cloud- and container-based platforms (in IaaS and PaaS) using Docker, Kubernetes, Elastic Container Service, etc. Knowledge of DevOps CI/CD tooling (e.g., GitHub, GitLab, Code Deploy, Circle CI, Jenkins/Travis, etc.) Familiarity with security automation, Secure DevOps (e.g., SAST) Ability to advocate and implement the best practices and standard solutions Ability to manage your own learning and contribute to functional knowledge building Ability to work both independently and help other team members Preferred Qualifications: Experience in full-stack development (e.g., building modern JavaScript applications, writing and utilizing RESTful APIs, experience with database systems) is a plus Previous Medical Device domain experience. Experience in Digital Health application development Experience implementing applications and data services built on best practices for security and compliance (HIPAA, SOC II, etc....) Familiarity with healthcare specific technologies and data formats such as HL7 & FHIR Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together Job Description Responsibilities Work closely with Tech Leads and developers of various teams to develop automation pipelines and CI/CD Should be able to act as Tech Lead and mentor for DevOps Engineering Team Manage and optimize the infrastructure and operations to support the security and reliability of APIs Configure the infrastructure using IaaS/PaaS products and own developed tools Develop self-serve tools and artefacts (e.g., containerized dev environment) to develop teams to support SDLC Strong oral and written communication skills Experience with configuration management tools Proficiency working in a team environment Demonstrated skills in writing engineering documents (specifications, project plans, et). Required Knowledge and Experience: B. E/BTech. in CS, IT, EC Engineering 12+ years of experience, including 5+ years of experience in DevOps, (high/low-level) customer-facing products. Proven solution architecture and designing a DevOps infra setup and managing experience in AWS, Azure DevOps. Proven scripting skills (e.g., JavaScript, Python, Bash) Experience implementing and utilizing cloud monitoring and logging tools (e.g., CloudWatch) Working knowledge of deployment automation solutions / Infrastructure as Code (e.g., Terraform, CloudFormation, Puppet, Chef, Ansible) Hands-on experience designing and developing AWS services Experience building and maintaining large-scale, cloud- and container-based platforms (in IaaS and PaaS) using Docker, Kubernetes, Elastic Container Service, etc. Knowledge of DevOps CI/CD tooling (e.g., GitHub, GitLab, Code Deploy, Circle CI, Jenkins/Travis, etc.) Familiarity with security automation, Secure DevOps (e.g., SAST static application security testing) Experience as a DevOps engineer or an SRE on a cross-functional Agile team is preferred Ability to advocate and implement the best practices and standard solutions Ability to manage your own learning and contribute to functional knowledge building Ability to work both independently and help other team members Principal Working Relationship Reports to the Engineering Manager The Principal DevOps Engineer frequently interacts with Product Owner, Tech Lead, other developers, V&V engineers, internal partners and stakeholders concerning estimations, design, implementation or requirement clarifications, works closely with global sites. Preferred Qualifications: Experience in full-stack development (e.g., building modern JavaScript applications, writing and utilizing RESTful APIs, experience with database systems) is a plus Previous Medical Device domain experience Experience in Digital Health application development Experience implementing applications and data services built on best practices for security and compliance (HIPAA, SOC II, etc.) Familiarity with healthcare specific technologies and data formats such as HL7 & FHIR Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Develop and implement quality strategy, standards, tracking, and services for Customer Quality Plans, performs, and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads, and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement, and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses. Participate in implementing best practices and techniques in project management. Manage changing priorities on projects through effective schedule management and deployment of project management methodologies. Operate as role model by striving for continuous improvement and being an agent of change. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes. Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments. Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties . Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements. Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making. Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product . Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Site Reliability Engineer in our Product Operations division in Hyderabad and help us do what we do best: propelling business forward. In this role, you will work on: Data Security and Compliance: Protect systems from data breaches, prioritizing data security. Ensure compliance with PCI-DSS, HIPAA, SOC2, and other compliance policies, standards, and procedures. Participate in the quarterly, bi-yearly, and yearly audit compliance activities. Infrastructure and Security Services: Build and maintain reliable infrastructure and security services for highly available and scalable services by utilizing native Azure/AWS/GCP infrastructure services from Azure/AWS/GCP and other industry leading tools. System Administration and Automation: Perform basic system administration tasks such as configuring servers, setting up HA/DR, automating routine tasks, and backup/restore procedures. Implement automation to minimize manual work and achieve security and compliance objectives. Automation and Tooling: Develop and maintain automation frameworks, tools, and processes to streamline operations and improve efficiency. Champion the adoption of infrastructure as code (IaC) principles for configuration management and deployment automation. Performance Optimization: Analyze system performance and identify opportunities for optimization and efficiency improvements. Implement performance tuning strategies to enhance system reliability and scalability. Monitoring and Observability: Design and implement comprehensive monitoring and observability solutions to proactively identify and address system issues. Utilize advanced monitoring tools and techniques to gain insights into system behavior and performance. Incident Management and Postmortems: Participate in incident management processes, ensuring timely resolution of incidents and minimizing impact on users. Conduct postmortem reviews to identify root causes and implement preventive measures to mitigate future incidents. Capacity Planning and Forecasting: Perform capacity planning and forecasting to anticipate resource requirements and ensure adequate scalability. Develop strategies for optimizing resource utilization and cost-effectiveness. On-call Support and Troubleshooting: Serve on the on-call team, acting as an escalation contact for service incidents. Troubleshoot and resolve issues related to application development, deployment, and operations. Work with Technical Support to troubleshoot customer issues. Collaboration and Agile Support: Work collaboratively with agile software development teams, providing support to developers, QA, and technical support. Collaborate with other team members during our planned scheduled maintenance windows. Customer Account Provisioning: Provision new customer accounts, including handling complex orders in coordination with Progress Sales/Professional Services. Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews. High-Availability Deployments: Implement automated high-availability deployments, ensuring system reliability and uptime. End-to-End Solution Understanding: Become proficient in understanding how each software component, system design, and configuration are linked to form an end-to-end solution. Your background: Experience: Proven experience as a Site Reliability Engineer (or similar position) in a production capacity. You understand what it means to operate infrastructure as code and have experience developing services and automation to do so. Chef knowledge would be a plus. You have a great ability to debug and optimize code and automate routine tasks to eliminate toil. You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership, initiative, grit, and drive. You have designed and implemented applications and systems that scale, are resilient to failure, and are observable. Technical Expertise: Strong understanding of Windows, Linux, automation tools (Terraform, Ansible, Chef, or Puppet), Azure/AWS services (ECS, EKS, S3, and more), and scripting languages (Shell, Python, PowerShell, or others). Knowledge of databases (Azure SQL, Postgres/RDS, Graph databases), Service Mesh (Linkerd or Envoy), API gateways, authentication services, 3rd party integrations, and more. Proficient in managing containerized environments using Kubernetes, Docker, and Rancher, along with other related tools and technologies. Security Knowledge: Familiarity with security concepts, including cloud authentication, authorization, web attacks, and environment security. Experience with network concepts, including TCP/IP, HTTP, and TLS. Cloud Experience: Experience with cloud-hosted apps/services (Azure/AWS preferred) and translating business requirements into securely implemented capabilities in the cloud. Education: Bachelor’s degree in computer science, Information Systems, or a related field. Compliance and Communication: Proven ability to adhere to policies, standards, and procedures related to change control and operational best practices. Strong written and verbal communication skills for both technical and non-technical audiences. Flexible and Proactive: Willingness to be flexible in responding to customer issues and ability to identify product/deployment improvements for future mitigation. You are interested in designing, analyzing, and troubleshooting large-scale distributed systems. Regulatory Compliance: Experience with PCI, HIPAA, and SOC2 compliance. Must be willing to work in US time zone [4:30 PM to 1:30AM IST] If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Careers that Change Lives Our space, the medical device and healthcare industry, is rapidly changing. It always has been that way. With remote monitoring, wearables, robotics, AR/VR, telemedicine, and much more, agility and responsiveness are key to our success. Experience what it’s like to work at a company with an exciting product pipeline full of patented inventions driving innovation in the healthcare space. Operating Unit The Endoscopy Operating Unit has created a business out of disrupting the status quo in the detection, prevention, and treatment of gastrointestinal cancers and chronic diseases. We’ve done this by commercializing transformational technologies that improve patient management and standards of care, while increasing access to our innovations across the globe. We improve patient outcomes by empowering every gastroenterologist across the globe with artificial intelligence and disruptive therapeutic technologies. Our talent is the foundation, and we will continue to bring deep clinical expertise, patient-centric innovation, and powerful digital capabilities to achieve this vision. Responsibilities may include the following and other duties may be assigned. Oversees activities of the company’s development and design requirements for software systems, applications and software quality assurance for enhancements and new products, including cloud-based or internet-related tools, to meet the current and future Software needs. Manages activities to assure programs are appropriately resourced and ensure continuous improvement in technical capability, process, and compliance. Manages scope, cost, and schedule within a cross-functional development team. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals. DIFFERENTIATING FACTORS Autonomy: Manages subordinate supervisors and/or experienced professionals who exercise latitude and independence in assignments. Provides tactical and / or operational leadership and coaching. Receives assignments in task and objective oriented terms. Organizational Impact: Establishes operational plans and implements policies and strategies. Decisions impact program schedules, customer satisfaction levels, or allocation of time, material resources, expenditures and funds. May have budget or P&L accountability for a department, function or geography. Strive for continuous improvement and consistency in deliverables. Innovation and Complexity: Proposes modifications to functional operating policies and day-to-day processes. Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem. Communication and Influence: Communicates with internal and external customers and vendors regarding ongoing operations. Uses information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties. May interact on issues that have externally shared objectives. Leadership and Talent Management: Manages a team consisting of supervisors and / or experienced professionals in the Specialist career stream. Leads, directs and reviews the work of a team who exercise latitude and independence in their assignments. Authorizes hiring, firing, promotion and reward within own area. Required Knowledge and Experience: Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Job Description: We are looking for a skilled and proactive IT Engineer to manage and maintain our organization's IT infrastructure. The ideal candidate will be responsible for managing networks, local servers, data sharing systems, and ensuring robust cybersecurity across the organization. Key Responsibilities: Network Management: Configure, manage, and troubleshoot LAN, WAN, and wireless networks. Monitor network performance and implement upgrades as needed. Handle IP addressing, DHCP, DNS, and routing protocols. Server Management: Install, configure, and maintain local servers (Windows/Linux). Manage file, application, and backup servers. Schedule and monitor regular backups and system restore plans. Local Network Sharing: Set up shared drives and printers across the organization. Ensure access permissions and data integrity for all shared resources. Implement access control policies based on user roles. Cybersecurity: Ensure firewall, antivirus, and endpoint security is up to date. Conduct regular security audits and vulnerability assessments. Educate staff on safe computing practices and phishing awareness. Hardware and Software Maintenance: Install, troubleshoot, and repair desktops, laptops, and peripherals. Manage software licensing and update systems. Coordinate with vendors for hardware/software procurement and AMC. User Support: Provide timely technical support to employees (onsite and remote). Maintain a ticketing system for tracking and resolving issues. Create user guides or training sessions for basic IT operations. Documentation & Compliance: Maintain network diagrams, asset registers, and IT documentation. Ensure compliance with data privacy and security policies (ISO/ITIL if applicable). Other Preferred Skills (optional but useful): Experience with cloud systems (e.g., AWS, Google Workspace, Office 365). Familiarity with virtualization tools (VMware, Hyper-V). Knowledge of VoIP setup and maintenance. Scripting/automation knowledge (PowerShell, Bash). Experience: 2-5 Years Location: Indore

Job Description: Job Purpose Network Operations provides 24x7 support for the organization’s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it’s dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge and Experience Bachelor’s Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc.). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team oriented environment is essential Weekend and off hours support is required JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred. Skills Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Conducts on-site education and / or consulting. Supports field personnel in providing the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s). Participates in conventions, forums, and meetings to increase product awareness. Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support. Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team. Serves as a technical resource to support sales of a specific medical product or solution. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Entry-level individual contributor on a project or work team. Works with close supervision. Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities. Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex. Makes minor changes in systems and processes to solve problems . Communication and Influence: Communicates primarily with internal contacts within immediate group. Contacts others to gather, confirm and convey information. Leadership and Talent Management: N / A – job at this level is focused on self-development . Required Knowledge and Experience: Requires broad theoretical job knowledge typically obtained through advanced education. In the APAC Region Only: High School Diploma with a minimum of 4 years relevant experience Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What success looks like in this role: With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore functionality, o Troubleshooting hardware, software and connectivity issues using remote access tools o Escalating complex issues to 2nd and 3rd level resolver teams, and o Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests. Ensures tickets are managed to closure and keeps users / clients updated on status and progress. Learns and complies with the Service Desk, desktop, peripheral and related connectivity and security policies and procedures. Contributes to continues improvement of the Service Desk knowledge base. Delivers results in support of the organizations SLAs. Assists with special projects as assigned You will be successful in this role if you have: High School diploma or GED required Generally, less than 1 years’ experience in area of responsibility Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

Job Description: Job Description POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. CANDIDATE QUALIFICATIONS Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service POSITION QUALIFICATIONS Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Location: This position can be based in any of the following locations: Chennai, Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Employment Terms : Responsible for owning modification and maintenance of software applications with large scope. Will work across the IT function on different projects including analysis and design. Responsibilities : Maintain and enhance software applications under the supervision of a manager or technical lead. (65%) Participate in other application development projects, as assigned. (20%) Other application development projects, as assigned. (10%) Perform other duties, as assigned. (5%) Minimum Requirements : Education : Bachelor's degree in Technology/Engineering or a similar field. Experience : 5-7 years of professional experience with a minimum of 5 years of Pega development experience. Well versed with SDLC, Production support and deployment. Knowledge, Skills, Abilities, and Other Attributes : Understanding of Agile (Scrum) project management methodology and Test-Driven Development. Strong communication skills. Preferred Qualifications : Education : Master's or Advanced degree in Technology/Engineering or an equivalent field. Experience : Hands on experience of Constellation Worked on Pega CS frame Knowledge, Skills, Abilities, and Other Attributes : Pega Customer Service (CS) and Constellation experience is a plus. What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact careers.india@mcmcg.com

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Conducts on-site education and / or consulting. Supports field personnel in providing the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s). Participates in conventions, forums, and meetings to increase product awareness. Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support. Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team. Serves as a technical resource to support sales of a specific medical product or solution. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Entry-level individual contributor on a project or work team. Works with close supervision. Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities. Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex. Makes minor changes in systems and processes to solve problems . Communication and Influence: Communicates primarily with internal contacts within immediate group. Contacts others to gather, confirm and convey information. Leadership and Talent Management: N / A – job at this level is focused on self-development . Required Knowledge and Experience: Requires a Baccalaureate degree Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life In this exciting role as senior quality engineer , your primary focus responsibility will be managing internal suppliers for released product engineering and ensuring suppliers qualification documents , performance records , change control etc are in accordance with the company requirements. Responsibilities may include the following and other duties may be assigned: Reviews and approves NCMRs as required and needed by the ENT teams. Reviews and approves process and design changes as needed Collaborates on and leads CAPAs as requested and needed by the ENT teams Authors or updates SOPs as requested and needed by the ENT teams Supports the completion of test method validations Works on post-market documents as requested and needed by the ENT teams. This can include but not limited to signal evaluations and HHE (Health Hazard Evaluations) Supports Risk Management File remediation activities as needed Performs Risk Management periodic reviews as needed as well as complaints risk assessments Supports PSUR/CER activities as needed Supports the MDR reportability decision adjustments by performing complaints searches for all products, review for malfunction related serious injuries, and any other activities as identify by the ENT teams. Required knowledge, experience & skills: Bachelors degree in Engineering, Science, or Technical Discipline required and Minimum of 8 to 12 years of quality systems experience. Strong communication skills, both oral and written. Ability to comprehend principles of engineering, physiology and medical device use. Comfortable working with international and multi-cultural department & groups in different time zones . Accurate and delivers quality work, with a sense of urgency. Ability to work well under pressure and maintain positive, enthusiastic attitude. Ability to work in a fast-paced environment .Eagerness to learn and expand responsibilities & accountability . Proficient in the use of Root Cause Analysis Tools Knowledge and application of risk management processes and applicable standards (i.e ISO14971) Experience with statistical techniques Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here