1543 Restore Jobs - Page 42

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Customer Operations - Voice - Help desk role - ticket resolution/Chat support Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? • • Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy: Entry-level sales professional on one or more individual or team accounts . Sells products and/or services to a group of clients and identifies new and potential customers. Work is closely supervised . Maintains relationships. Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling lower complexity products / services, developing new accounts and/or expanding existing accounts. Has some impact on the overall achievement of sales results for the team. Work typically on smaller, less complex accounts, small quota or territory. Innovation and Complexity: Follows standard sales and business development practices and procedures in analyzing situations or data from which answers can be readily obtained. May recommend changes in account tactics to achieve sales goals . Implements improvements and changes to work processes and procedures. Communication and Influence: Communicates with external customers and / or vendors, involving basic negotiation and / or presentations in order to close sales. Obtains or provides information requiring some explanation or interpretation . Leadership and Talent Management: N / A – Job at this level are focused on self-development. Required Knowledge and Experience: Requires broad knowledge of sales techniques typically gained through education and / or on the job learning. Learns to use professional concepts Applies company policies and procedures to resolve routine issues. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A), 0 years of experience required with an introductory knowledge of company products and services. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here Show more Show less

About the Role: Grade Level (for internal use): 11 The Team: Service Management is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in the Data & Research group. The Service Management team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. Impact: We are seeking an experienced Service Management professional with a minimum of 10 years' work experience to join the team in India. The role encompasses 2nd line technical application support & Cloud Infrastructure Management for our Issuer Solutions Platforms within the Data & Research group of Market Intelligence. This person will report directly to the Global Manager responsible for application support and will work closely with the global team contributing to the quality of our support. Key Management Responsibilities Partner with functional areas within Technology such as Architecture and Engineering, Business Systems and Service Delivery (1st and 2nd line) to ensure Global Technology provides efficient and effective IT services and support to our clients. Building a culture of collaboration, repeatable quality processes with cost efficiency, and dedication to improving quality of services delivered through strong working relationships with various stakeholders. Drive Major Incidents from fault logging to resolution and follow up Root Cause Analysis. Accountability for service reviews with business and other technology partners looking for area where services can be improved. Responsible for all aspects of the team's training, management, appraisals and all aspects of recruitment. Implement and enhance robust observability frameworks to monitor system health, performance metrics, and logging across multiple platforms, ensuring high availability and proactive issue detection. Manage disaster recovery strategies and incident response plans, conducting regular drills to ensure team readiness and system resilience. Provide mentorship and technical leadership to junior SREs and other engineering teams, sharing knowledge and promoting SRE best practices across the organization. Duties & accountabilities The candidate should handle all support requests; incident, problem and change management, and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and internal/external stakeholders. Provide second line client-facing technical support for issues escalated by first line support teams. Apply strong technical skills and good business knowledge together with investigative techniques and problem-solving skills to identify and resolve issues efficiently and in a timely manner. Work collaboratively with development team required for third line escalation. Coordinate with product and delivery teams to ensure the Service Management team is ready for new releases and engaged in early design of new enhancements. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support. Key Areas of The Teams Responsibilities Are Proactive monitoring and management of business critical 24x7 real-time. Where required to rectify issues in a timely fashion to restore application functionality. Ensure incidents are correctly processed, assessing business and technical impact and severity. Taking ownership of application incidents and ensuring that they are resolved, this includes retaining ownership of incidents that require 3rd Line or IT Change activity to resolve. Ensuring the communication to the business community remains active. Application responsibilities will cover Application Infrastructure, Data Fixes, User Queries, User Education and Incident Investigation. Monitoring of application events alerts, job schedules, capacity monitors and performance KPI's. Creation and ownership of change requests raised to address any of the above issues. Working with the Functional and Technical teams, to understand future application deliverables. Proactively share knowledge with the team and update the knowledge base with support documentation (Confluence). Work to provide services to agreed Service Level Targets and Operating Level Agreements. Education and hands on experience required. University Graduate of Computer Science or Engineering degree. 8-13 yrs of direct experience in Site Reliability Engineering or DevOps roles, experience implementing disaster recovery, high availability, and incident response in AWS or Azure or GCP. Minimum of 5 years of direct managerial experience, preferably of global teams across multiple time zones. Proficiency with cloud computing environments (AWS / GCP/ Azure). Good understanding of Application Support processes Ideally familiar with monitoring tools such as Splunk, Cloudwatch, Dotcom and Monolith. Expertise in SQL Server/PostgreSQL: Proficiency in advanced SQL techniques, query optimization, and experience with complex database systems. Experience with advanced observability tools (e.g., Prometheus, Grafana, Splunk, DataDog) for monitoring, logging, and tracing. Experience in leading post-mortem analyses and implementing preventative measures to avoid recurrence of incidents. Excellent problem-solving skills and the capacity to lead effectively under pressure during incident response and outage management. Must understand operating systems most especially Windows and Linux. Good scripting experience (preferably including python) an advantage. Must be knowledgeable in programming languages, SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology an advantage Ideally would have experience of working in the Finance Industry and/or experience of S&P Global product About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316135 Posted On: 2025-05-29 Location: Hyderabad, Telangana, India

/*****JD_Decision Analytics-Role_SAS EG & Viya****/ Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Responsibilities: Project task management Define project deliverables, controls and ensure adherence to these Supervise and assist the team on project execution and delivery Monitor project progress and ensure adherence to client expectation Communications, including deck writing Coordination of all sub-team efforts; Creation of project plan, define milestones, timelines, review plan with the team Delivery of output Facilitation and gathering of client feedback on problem structuring Understand and define business problems, get all background information and collect relevant data points Create solution hypothesis and get client buy in, discuss and align on end objective, staffing need, timelines and budget Effective management of frequency of feedback loop with offshore resources Build capabilities in junior team members Technical Skills: Experience SAS 9.4 (base and advance) Experience SAS Viya 3.3,3.5 and 4 (base and advance) Experience in migration from SAS EG & SAS Viya: Expertise in converting .EGP file to .Flow in Viya Experienced in scheduling regular backups/restore strategies. Experienced in reading SAS logs to find out root cause issues. Experienced in preparing documentation of Installation and standard operating procedures Scheduling the jobs and monitoring for day-to-day activities, escalating problems to the tech support if any issues arise. Support end-users with access and connectivity issues. Establish a formal, regularly scheduled backup process. Working with Development and Testing teams to prioritize and handle issues to resolve quickly. Extract, transform, and load (ETL) data from various sources into SAS datasets. Perform data quality checks and implement data cleansing and validation procedures. Optimize data processing and storage for efficient performance. Soft Skills: Strong work ethic and desire to product quality results Consistently and proactively communicates (verbally/written) to stakeholders (progress/roadblocks/etc.) Continuous Improvement mindset and approach to work product Ability to take complex subjects and simplify it to less technical individuals Provides clear documentation of processes, workflows, recommendations, etc. High level of critical thinking capabilities Organized and has the ability to manage work effectively, escalating issues as appropriate Takes initiative & is a self-starter Displays ownership of their work (quality, timeliness) Seeks to become an expert in their field and shares their expertise through recommendations, proactive communications/actions and peer sharing/coaching where relevant Candidate Profile: Bachelor’s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply 4+ years’ experience, preferably in insurance analytics Experience in working in dual shore engagement is preferred Must have experience in managing clients directly Superior analytical and problem solving skills Demonstrated leadership ability and willingness to take initiative Strong record of achievement, solid analytical ability, and an entrepreneurial hands-on approach to work Outstanding written and verbal communication skills Able to work in fast pace continuously evolving environment and ready to take up uphill challenges Is able to understand cross cultural differences and can work with clients across the globe What We Offer: EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond. /******QA*****/ Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Job Title - Quality Analyst - SAS Migration (EG to Viya) Position Overview : We are seeking an experienced Quality Analyst to ensure smooth transition and quality assurance during the migration from SAS Enterprise Guide (EG) to SAS Viya platform. The ideal candidate will have strong analytical skills and deep understanding of both SAS environments. Key Responsibilities: Migration Testing & Validation: Develop and execute test plans for migrating SAS EG programs to SAS Viya Validate data consistency and results between SAS EG and SAS Viya environments Perform regression testing on migrated programs Document and track testing processes and results Quality Assurance: Establish quality standards and best practices for migration Identify potential risks and develop mitigation strategies Ensure compliance with organizational standards and requirements Review code quality and performance optimization Technical Analysis: Analyze complex SAS programs for migration compatibility Identify and document required modifications for successful migration Evaluate performance metrics between platforms Provide technical recommendations for optimization Documentation & Reporting: Create detailed test cases and scenarios Maintain documentation of testing procedures and results Prepare migration status reports Document best practices and lessons learned Collaboration: Work closely with development teams and stakeholders Provide guidance on migration challenges and solutions Coordinate with project managers on timeline and deliverables Train and support team members on new processes 5+ years experience with SAS Enterprise Guide Strong knowledge of SAS programming and SQL Familiarity with SAS Viya platform Experience with testing methodologies and tools Understanding of data analytics and statistical concept Candidate Profile: Bachelor's degree in Computer Science, Information Technology, or related field Relevant certifications in SAS technologies 3+ years in quality assurance or testing role Experience in migration projects Knowledge of industry best practices and standards Additional Skills: Strong analytical and problem-solving abilities Excellent documentation and communication skills Project management experience Attention to detail Team collaboration capabilities Preferred Qualification: Experience with cloud platforms Knowledge of automation testing Agile methodology experience Additional programming languages (Python, R) Industry-specific knowledge (Finance, Healthcare, etc.) Working Conditions: Full-time position Hybrid work environment May require occasional overtime during critical migration phases Collaboration with global teams possible Career Growth: Opportunity to work with cutting-edge technology Skill development in cloud analytics Leadership opportunities Cross-functional experience What We Offer: EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond. Show more Show less

Company Description NielsenIQ and GfK together offer the Full View™ & recognized as the world's leading consumer intelligence company. The world’s most complete and clear view of consumer buying behavior combined with unparalleled omnichannel coverage, data platforms, and predictive analytics. Combined company has over $4 billion in sales and 30,000+ clients covering 150+ countries. Complementary and unmatched global reach and investments in coverage and technology will enable further strategic growth. The strategic combination of NIQ and GfK brings together two companies that have independently made significant investments in omnichannel coverage, business intelligence tools, and predictive analytics. With unmatched global reach and industry expertise, the company is positioned to accelerate its growth by offering The Full View™ of consumer behavior around the globe. Job Description You will be... part of our Site Reliability Engineering (SRE) team and work together with our software engineering team to build and operate the infrastructure to measure audiences (TV, Radio, Digital) across different countries influencing architectural decisions with focus on security, scalability, cost, high-performance and future development of the technology stack. setting up and maintain monitoring, metrics and reporting systems for fine-grained observability setting up actionable alerting maintaining infrastructure and databases follow up on alerts and investigate actively on issues / performance metrics creating and maintaining appropriate backups, restore and redundancy solutions for business-critical data taking care about sustainability and communication of your solutions About You You are a DevOps or Site Reliability Engineer with a passion for hybrid infrastructures and automation You’re a self-starter and you love keeping up to date with the latest developments in cloud and configuration management technologies You understand the benefits of an immutable infrastructure and you enjoy enabling self-service deployments through continuous delivery pipelines You understand how to work in a team and in an agile environment However, you have a head for operations and you know that security, backups, scalability and resilience are a paramount concern In fact, you have a keen interest in security and you’re always looking for ways to use infrastructure-as-code to achieve security and compliance at scale You understand that costs are a concern for the modern infrastructure engineer and you’re always looking for ways to reduce them You thrive in a collaborative DevOps culture and you love to work as part of a cross-functional agile product delivery team alongside developers, data scientists, product owners and technical architects Qualifications You have… Solid knowledge in administrating Windows Servers Knowledge on the Linux platform Deep understanding of networking and TCP/IP Strong experience with AWS, VMware and Terraform Solid knowledge of technical architecture and modern design patterns Knowledge of a scripting language such as Powershell, Bash, Knowledge and working experience of MongoDB, MS SQL Server and RDS services Set up and supported CI/CD pipelines and tooling such as gitlab or github Good experience in monitoring, log aggregation and alerting tools (Datadog, Opsgenie) Experience with workflow management / processes like Airflow Some experience with Docker and preferably Kubernetes Experience working in production environments Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

Job Description To provide a high level of technical support across the company, both internal and external customers. To continually innovate to ensure CML(Cloudmylab) is offering its customers the best level of service. You should be able to communicate through many channels communication Main Responsibilities Automation with Ansible – Automate business processes with Ansible playbooks. Provide Ansible consultation and support to our end customers. Deploy, maintain, and manage Ansible Automation Platform (AAP). Work with Ansible Navigator, Private Automation Hub, Ansible Roles, and Execution Environments. Perform backup and restore of Ansible Automation Platform in cloud environments. Should be able to work on POCs/Blueprints and write excellent design documentation of the solution. Taking ownership of technical issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues. Working with our Development group to resolve more advanced issues, when necessary. Linux Administration – Manage and troubleshoot Linux-based systems. AWS Infrastructure Management – Work with EC2 instances, secret keys, SSL management, IAM permissions, Lambda functions, and Fargate. Containerization & Orchestration – Manage Docker, Podman, Kubernetes, and container registries. Security & Authentication – Handle SSH key management, SSL certificates, and authentication mechanisms. Scripting & Development – Write basic Python scripts for DevOps automation and work with Bash scripting. CI/CD & GitHub – Configure and manage GitHub Runners, CI/CD pipelines, and GitHub Workflows. Network & Inventory Management – Understanding of NetBox for managing network infrastructure. Requirements Requirements: 1-2 years of hands-on experience in DevOps, Cloud, or Infrastructure Automation Strong understanding of Linux system administration. Experience working with AWS services like EC2, Lambda, and Fargate. Familiarity with Ansible Automation Platform, including deployment, maintenance, backup, and restore. Knowledge of Docker, Podman, and Kubernetes. Experience with GitHub Actions, CI/CD Pipelines, and automation tools. Basic programming skills in Python and scripting in Bash. Understanding of SSH key-based authentication and SSL certificate management. Knowledge of container registries and managing images securely. Familiarity with NetBox for network infrastructure tracking. Certifications in Redhat Ansible, Linux, AWS or Kubernetes are a plus. Must Have CCNA/CCNP Knowledge of python or any other equivalent programming languages. Hands of experience in DevOps principles. Good working knowledge of TCP/IP Networking Microsoft Client and Server Operating Systems Basic Linux Skills Excellent organizational, written, and oral communication skills Green Background (All Candidates will go through a background check) Problem-Solving skills Excellent Documentation Skills Good to Have: Advanced Linux Networking Knowledge of Terraform Cisco Networking and Datacenter Benefits Employee Benefits Great Incentive Plans Remote work/Work from Home Options The US-based company with Off-shore Development Center in India Job stability: We have been doing this for 5 Years with Clients like Disney, US waters, Show more Show less

Full-time Career Site Team: Technology Company Description NielsenIQ and GfK together offer the Full View™ & recognized as the world's leading consumer intelligence company. The world’s most complete and clear view of consumer buying behavior combined with unparalleled omnichannel coverage, data platforms, and predictive analytics. Combined company has over $4 billion in sales and 30,000+ clients covering 150+ countries. Complementary and unmatched global reach and investments in coverage and technology will enable further strategic growth. The strategic combination of NIQ and GfK brings together two companies that have independently made significant investments in omnichannel coverage, business intelligence tools, and predictive analytics. With unmatched global reach and industry expertise, the company is positioned to accelerate its growth by offering The Full View™ of consumer behavior around the globe. Job Description You will be... part of our Site Reliability Engineering (SRE) team and work together with our software engineering team to build and operate the infrastructure to measure audiences (TV, Radio, Digital) across different countries influencing architectural decisions with focus on security, scalability, cost, high-performance and future development of the technology stack. setting up and maintain monitoring, metrics and reporting systems for fine-grained observability setting up actionable alerting maintaining infrastructure and databases follow up on alerts and investigate actively on issues / performance metrics creating and maintaining appropriate backups, restore and redundancy solutions for business-critical data taking care about sustainability and communication of your solutions About You You are a DevOps or Site Reliability Engineer with a passion for hybrid infrastructures and automation. You’re a self-starter and you love keeping up to date with the latest developments in cloud and configuration management technologies. You understand the benefits of an immutable infrastructure and you enjoy enabling self-service deployments through continuous delivery pipelines. You understand how to work in a team and in an agile environment. However, you have a head for operations and you know that security, backups, scalability and resilience are a paramount concern. In fact, you have a keen interest in security and you’re always looking for ways to use infrastructure-as-code to achieve security and compliance at scale. You understand that costs are a concern for the modern infrastructure engineer and you’re always looking for ways to reduce them. You thrive in a collaborative DevOps culture and you love to work as part of a cross-functional agile product delivery team alongside developers, data scientists, product owners and technical architects. Qualifications You have… Solid knowledge in administrating Windows Servers Knowledge on the Linux platform Deep understanding of networking and TCP/IP Strong experience with AWS, VMware and Terraform Solid knowledge of technical architecture and modern design patterns Knowledge of a scripting language such as Powershell, Bash, Knowledge and working experience of MongoDB, MS SQL Server and RDS services Set up and supported CI/CD pipelines and tooling such as gitlab or github Good experience in monitoring, log aggregation and alerting tools (Datadog, Opsgenie) Experience with workflow management / processes like Airflow Some experience with Docker and preferably Kubernetes Experience working in production environments Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion I'm interested I'm interested Privacy Policy Show more Show less

Company Description Prolific Designs is a landscape architecture firm dedicated to creating designs that elevate, restore, and stand the test of time. Our focus is on designing spaces that enhance the quality of life, productivity, and happiness of their occupants. With experienced principals and enthusiastic individuals, we aim to positively impact lives through luxury, style, and grandeur in our designs. Role Description This is a full-time on-site role for a Landscape Architect located in Noida. The Landscape Architect will be responsible for landscape planning, landscape design, landscaping, creating planting plans, and implementing landscape architecture projects on site. Qualifications Landscape architect or architect with experience in working on Landscape projects. Landscape Planning and Landscape Design skills Experience in Landscaping and Landscape Architecture Proficiency in creating Planting Plans Strong knowledge of environmental sustainability and conservation Excellent communication and presentation skills Ability to work collaboratively in a team environment Experience with CAD software and other design tools Degree in Landscape Architecture or related field Show more Show less

Candidate must have knowledge about: -  Computer hardware installation, troubleshooting & maintenance.  OS installation & other Software installation.  IP addressing & Subnetting.  TCP/IP model & OSI model.  LAN & WAN  Router & Switch.  Basic Routing Protocols like EIGRP & OSPF.  L2 & L3 switching like VLAN, Trunking, VTP, STP & Inter VLAN routing.  Application Protocols (HTTP, HTTPS, Telnet, SSH, FTP).  Mailing Protocols (POP, IMAP & SMTP).  Outlook (2010, 2013, 2016 & 2019) configuration, Backup, restore & troubleshooting.  Knowledge of MS Office 365.  WLAN (Indoor AP) & NAT.  ICMP and monitoring.  Strong written and Verbal communication Required. Show more Show less

Job Description: Database Administrator (DBA) We are seeking a detail-oriented and proactive Junior Database Administrator (DBA) with 1–2 years of hands-on experience managing Microsoft SQL Server (or other RDBMS) environments. The ideal candidate will support database performance, availability, and security, while assisting in maintenance tasks like backups, restores, and monitoring. Required Skills: Strong knowledge of RDBMS (Relational Database Management Systems) and Database Concepts . Proficient in writing complex SQL queries , Stored Procedures , User Defined Functions (UDFs) , and Triggers . Good understanding of the ETL (Extract, Transform, Load) process . Hands-on experience with SSIS (SQL Server Integration Services) and SSRS (SQL Server Reporting Services) . Experience in creating and managing SQL Server Agent Jobs . Ability to perform Database Performance Tuning and Optimization to improve efficiency of slow-running queries and processes. Experience with Backup and Recovery strategies, including Restore operations and Disaster Recovery planning. Show more Show less

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy: Established and productive sales professional managing multiple small to mid-size accounts. Sells products and/or services to a group of clients and identifies new and potential customers. Works independently with general supervision . Builds relationships. Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts. Has a direct impact on achieving department’s sales results. May help to set objectives or goals for individual or team accounts . Works on larger, moderately complex accounts or have a small or medium-sized quota/territory. Understands market landscape, marketing and pricing structure, more influence on pricing structures. Works with sales, marketing and finance to structure complex contracts. Innovation and Complexity: Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area. Recommends changes in account tactics to achieve sales goals . Exercises judgment within defined procedures and practices to determine appropriate action. Communication and Influence: May influence parties within own job function at an operational level. Obtains or provides information requiring some explanation or interpretation . Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales. Leadership and Talent Management: Normally receives general instructions on routine work, detailed instructions on new projects or assignments. May provide guidance and assistance to entry level sales professionals and / or support employees. Required Knowledge and Experience: Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience. Developing professional expertise, applies company policies and procedures to resolve a variety of issues . Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A) and minimum of 3 years of relevant experience and working knowledge of company products and services. In Sri Lanka a GCE Advance level and a minimum 7 years of work experience in the healthcare industry, or A Bachelor’s degree AND a minimum of 3 years of relevant work experience in the healthcare field. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here Show more Show less

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Job Specific Summary This position forms part of the India Planning team This position will be directly responsible for the Demand, Supply Planning and Inventory Management activities for the assigned operating unit/region. Responsibilities may include the following and other duties may be assigned. Responsible for demand data analysis, demand finalization and uploading of demand data points in BY System. Responsible for running TDR, RDR and IBP process for India region for respective OU. Responsible for ensuring on-time and optimum supply of inventory in the India DC and subsequent timely replenishment of inventory to spoke DCs and external customers so as to meet and exceed revenue commitments. Monitor outputs of advance planning system like Blue yonder and ensure supply and inventory levels as desired . Minimize working capital costs by identifying opportunities to decrease finished goods inventory while delivering against service level objectives. Work closely with regional and global Supply Chain functions and other functions (as needed) to support all new product launches and product transitions while achieving performance targets on service level, working capital, and SOGL. Provide analysis of key KPI’s and financial data to identify performance and cost improvement opportunities and execute on those initiatives. Work with the Global teams to address plant-related issues affecting product supply in a timely manner. Responsible for implementing an effective structure/mechanism to collaborate with global, regional and local stakeholders. Collaborate with other functions within the APAC Planning so as to deliver on the initiatives and goals of the APAC Planning COE and the Planning Intelligent Hub Identify and manage improvements in line with the Planning Strategy for APAC that is aligned with the Global Supply Chain strategies and supports the APAC sub-regions to obtain excellence in perfect order fulfilment, cost leverage and sustained productivity, collaborative & innovative strategic partnerships and continuous process improvements. All other duties as assigned by manager. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments. Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones . May have some involvement in cross functional assignments. Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex . Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area. Communication and Influence: Communicates primarily and frequently with internal contacts . External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making. Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream. Must have Bachelor degree in Engineering or equivalent 3 to 5 years of planning experience is must Must to have SAP and Blue Yonder system experience. Added advantage if know analytical or presentation tools like Power BI, Analplan etc. Advanced Knowledge of excel and Microsoft office. Lean, Six Sigma green or black belt certification is a bonus Demonstrated ability to communicate professionally in English, both written and orally, to wide variety of audiences Nice to have Strong analytical and business acumen. Sound judgment utilized; takes into account all relevant factors and information Self-driven, resourceful and results-oriented Demonstrated initiative through problem-solving and system thinking Passionate about continuous improvement Strong results orientation (driving to deadlines, financial targets, project goals, etc.) Broad business knowledge and experience Strong financial orientation, interpretation and analysis skills required Good interpersonal skills and proactive in approach Highly adaptable and able to work in a fast paced environment Fast learner who is able to work independently Self-motivated and driven Detail oriented and ability to organize large amounts of work and data. This includes the need for good documentation practices. Have effective oral and written communication skills. Plans effectively and works well in a team or individually Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here Show more Show less

🦷 Job Opening: Dental Lab Technician 📌Department: Dental 📍Location: Jamshedpur 🎓Qualification: Full-time Diploma in Dental Lab Technician 💼Experience: 2 to 7 years 💰CTC: ₹4.29 LPA (₹28,000 Gross/month + Other company benefits) 🌟 About Organization -: A leading multi-specialty hospital in Jamshedpur, offering advanced medical care across various specialties. Staffed by skilled professionals, it provides high-quality treatment to employees, families, and the community. Equipped with modern technology, it plays a key role in corporate healthcare and community welfare as part of a reputed industrial group's CSR. Special Requirements: 🦷Expertise in Ceramic Crown & Bridge 🦷Experience with Implant Prosthesis Key Responsibilities: 🔹Fabricate bites, special trays, mouth guards, and retainers 🔹Create accurate models from impressions 🔹Make crowns and bridges to restore natural teeth 🔹Manufacture fixed/removable appliances (dentures, casings, retainers) 📧 Interested? Apply now! Send your resume to 👉 ritika@hireduo.com Thanks & Regards, Ritika Pandey 9875612821 linkedin.com/in/ritika-pandey-921a04257 Show more Show less

The E+D Growth Team's role is to help grow our user and customer base so we can fulfill Microsoft's mission of empowering every person and organization on the planet to achieve more. We do this through Product-Led Growth motions that we develop, facilitate, and partner with teams throughout Microsoft to deliver so we can bring more of Microsoft's software - across Microsoft 365, Windows, and elsewhere - to more users and convert those users into customers. We work with every segment of the market including consumers and businesses of all sizes, helping to facilitate improved engagement, retention, and acquisition for the wide array of products inside of the Experiences and Devices organization. Lead the next wave of growth for Microsoft's most transformative products. As part of the E+D Growth team, you will help define and deliver our Product-Led Growth (PLG) strategy across Windows, Office, and beyond crafting magical, AI-powered experiences that hundreds of millions of people rely on every day. As a Software Engineer II you will play a critical role in driving the adoption and monetization of Microsoft 365 Copilot through Product-Led Growth methodologies. The position require building new experiences, running experimentation and making data driven decision to make a ship candidates. The role will provide opportunities for impact in a high growth area for E+D. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Works with appropriate stakeholders to determine user requirements for a set of features. Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. Creates and implements code for a product, service, or feature, reusing code as applicable. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python Solid understanding of software design principles and best practices. Excellent problem-solving and analytical skills. Good design, coding, debugging, teamwork, partnership and communication skills. #DPG #ExDGrowth #IDCMicrosoft Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

The Opportunity “As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio. You’ll collaborate through innovation with IT, operations teams, product development and product management.” – VP, Customer Support. What You’ll Contribute Product/Customer support for global clients. Manage the flow of customer’s incidents via telephone, cases/incidents, and working with next level support, infrastructure teams, product teams and manage end-to-end communication with clients based on agreed SLAs. Triage and escalate incidents in a timely manner according to standard operating procedures. Act as a liaison between engineering and consulting teams to resolve incidents. Maintain and determine ways to improve the customer experience, always demonstrating a strong client-focus with professional communication. What We’re Seeking Bachelor’s degree or equivalent. 3+ years of overall experience. Sound understanding in managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. Good customer-facing skills in general to handle phone and emails of clients. Good understanding about enterprise level application support and infrastructure support. Good knowledge on cloud platform. Flexible to work primarily in shifts. Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality. Ability to prioritize and manage multiple incidents. Demonstrated ability to interact with diverse customer base successfully. Knowledge/prior exposure to incident/problem/change management. Understanding of ITIL framework. Knowledge of AWS concepts. Excellent written and verbal skills. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Academic Qualifications and Certifications: BE/BTech in Electronics/EC/EE/CS/IT Engineering or MCA At least one security certification such as CCNA Security, CCSA, CEH, CompTIA, GCIH/GCIA Required Experience: At least one SIEM solution certifications with one or more SIEM/ Security solutions (i.e., RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar Log Rhythm). Minimum overall 5 years of experience in handling security related products & services in a reputed organization out of which 3 years’ experience should be in SIEM solution. Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices Administration of SIEM environment (e.g.: deployment of solution, user management, managing the licenses, upgrades and patch deployment, addition or deletion of log sources, configuration management, change management, report management, manage backup and recovery, etc.) Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables) Integration of customized threat intelligence content feeds provided by the Threat Intelligence & Analytics service Identifies possible sensor improvements to prevent incidents Collects/updates threat intelligence feeds from various sources Creates situational awareness briefings Co-ordinates with the different departments for incident analysis, containment and remediation Liaise with Security monitoring team to discover repeatable process that lead to new content development Provides engineering analysis and architectural design of technical solutions Knowledge of networking protocols and technologies and network security Sound analytical and troubleshooting skills Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: Zscaler Engineer Desired Skill Set Any: Zscaler, SASE, ZIA, ZPA Experience Range : 4+ years Joining Location : PAN India We are currently planning to do a Walk-In Interview on 07th June 2025 at TCS Chennai. Date - 07th June 2025 (Saturday) Venue - TCS Siruseri ATL Building - 1/G1, SIPCOT IT Park Navalur, Siruseri , Tamil Nadu 603103 Job Description Role & Responsibilities: Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Daily review of Client ZPA dashboard Review Dashboard for errors and issues Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) Provide checks in dashboard to monitor for discovered servers Ensure log are forwarded to Client SIEM Monitor for unexpected blocks and errors Monitor for connector usage (500mps/connector) Review access related tickets from end users Assist in implementing micro-segmentation of policy Ensure that Connectors update every week, primary then secondary by working closely with Zscaler Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: Zscaler Engineer Desired Skill Set Any: Zscaler, SASE, ZIA, ZPA Experience Range : 4+ years Joining Location : PAN India We are currently planning to do a Walk-In Interview on 07th June 2025 at TCS Kolkata. Date - 07th June 2025 (Saturday) Venue - Tata Consultancy Services Limited | Gitanjali Park - IT/ITES SEZ , Plot-IIF / 3 Action Area-II, New Town, Rajarhat, Kolkata -700156, West Bengal, India Job Description Role & Responsibilities: Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Daily review of Client ZPA dashboard Review Dashboard for errors and issues Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) Provide checks in dashboard to monitor for discovered servers Ensure log are forwarded to Client SIEM Monitor for unexpected blocks and errors Monitor for connector usage (500mps/connector) Review access related tickets from end users Assist in implementing micro-segmentation of policy Ensure that Connectors update every week, primary then secondary by working closely with Zscaler Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: Zscaler Engineer Desired Skill Set Any: Zscaler, SASE, ZIA, ZPA Experience Range : 4+ years Joining Location : PAN India We are currently planning to do a Walk-In Interview on 07th June 2025 at TCS Hyderabad. Date - 07th June 2025 (Saturday) Venue - TCS Synergy Park, Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad , Telangana 500019. Job Description Role & Responsibilities: Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Daily review of Client ZPA dashboard Review Dashboard for errors and issues Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) Provide checks in dashboard to monitor for discovered servers Ensure log are forwarded to Client SIEM Monitor for unexpected blocks and errors Monitor for connector usage (500mps/connector) Review access related tickets from end users Assist in implementing micro-segmentation of policy Ensure that Connectors update every week, primary then secondary by working closely with Zscaler Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: Zscaler Engineer Desired Skill Set Any: Zscaler, SASE, ZIA, ZPA Experience Range : 4+ years Joining Location : PAN India We are currently planning to do a Walk-In Interview on 07th June 2025 at TCS Noida. Date - 07th June 2025 (Saturday) Venue - TCS Yamuna , First floor, Assotech Business Cressterra, VI Plot 22, Sector 135, Noida, Uttar pradesh- 201301 Job Description Role & Responsibilities: Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Daily review of Client ZPA dashboard Review Dashboard for errors and issues Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) Provide checks in dashboard to monitor for discovered servers Ensure log are forwarded to Client SIEM Monitor for unexpected blocks and errors Monitor for connector usage (500mps/connector) Review access related tickets from end users Assist in implementing micro-segmentation of policy Ensure that Connectors update every week, primary then secondary by working closely with Zscaler Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler Show more Show less

🚀 Join Claidroid Technologies – Batch Operations Specialist (Control-M | JCL | Linux) 📍 Location: Trivandrum (Hybrid) 🕒 Experience: 5+ Years | 💼 Role: Batch Operator – Senior Analyst 📄 Engagement: Full-Time | 🧍‍♂️ Shift Role with On-Call Support Claidroid Technologies is an enterprise IT transformation partner driving smart automation and system resilience. We’re hiring a driven and meticulous Batch Operations Specialist to lead and optimize critical batch job management across multiple global systems. 🔍 Role Overview In this hands-on technical role, you will: Lead and coordinate shift-based batch operations including Control-M job scheduling and troubleshooting. Create, update, and maintain JCL job flows and participate in Go-Live and major system migrations . Monitor job health and proactively fix or escalate failures to ensure SLAs are met. Mentor junior team members, conduct knowledge-sharing sessions, and assist with process documentation. 🔧 Must-Have Skills 5+ years in Batch Operations, with expertise in Control-M , JCL , and production support. Solid knowledge of Linux commands and any scripting language . Experience handling batch flow optimization , dataset restores , and incident response . Strong working knowledge of CPI , ITIL processes , and ServiceNow (SNOW) ticketing. Outstanding communication , problem-solving , and team leadership abilities. 🤝 Key Responsibilities Act as Shift Lead , delegate tasks, and ensure checklist adherence. Troubleshoot job failures, escalate as needed, and ensure timely delivery of batch reports . Handle query and restore requests , and ensure service excellence during on-call shifts . Continuously improve batch operations through process innovation and training . 🌐 Why Join Claidroid? Be part of a mission-critical team supporting global enterprise systems. Enjoy hybrid work flexibility , competitive pay, and continuous learning. Thrive in a culture that values ownership, performance, and team success . 📩 Apply Now If you're ready to own the night and command the batch, we’d love to meet you! Please send your details to: 📧 talent.acquisition@claidroid.com Show more Show less