1543 Restore Jobs - Page 41

JD # Azure Local (formerly Azure Stack HCI) Key Responsibilities Design, deploy, configure, and manage Azure Local (Azure Stack HCI) environments, including clusters running on 23H2. Provision, monitor, and manage resources (VMs, storage, networking, etc.) using the Azure Local portal. Automate deployments and operational tasks with Azure Resource Manager (ARM) templates, PowerShell, and Azure CLI. Implement and manage Role-Based Access Control (RBAC), security best practices, and compliance standards. Configure and support virtual networks, VPNs, ExpressRoute, and hybrid connectivity between on-premises and Azure cloud. Monitor system health and performance using Azure Monitor and diagnostic tools. Implement backup, restore, and disaster recovery strategies for Azure Local resources. Support physical infrastructure: server hardware, storage pools, networking equipment, rack and power management, and firmware/BIOS/UEFI configuration. Deploy and maintain multi-node clusters, leveraging new Azure Local 23H2 features such as Azure Arc integration, advanced storage, and cluster-aware updating. Troubleshoot and resolve technical issues at both the platform and physical infrastructure levels. Collaborate with IT, networking, security, and vendor teams to ensure smooth operations. Produce and maintain technical documentation for deployments, configurations, and procedures. Detailed Skills 1. Azure Stack Platform Management - Expertise in Azure Stack Hub and/or Azure Stack HCI (including 23H2): Full lifecycle management (deployment, configuration, monitoring, and troubleshooting) with deep familiarity with new features and improvements in the 23H2 release. - Hands-on experience with the Azure portal (local): Navigating, deploying, and managing resources (virtual machines, storage, networking, etc.) via the Azure portal tailored for Azure Stack environments. - Resource Group Management: Creating, organizing, and managing resource groups for isolation, access control, and lifecycle management. 2. Resource & Services Deployment - Provisioning and managing core Azure services: Virtual machines, storage accounts, virtual networks, and other Azure resources. - Service Monitoring & Management: Using the Azure portal for real-time monitoring, performance analysis, and diagnostics of deployed resources. - Automation: Experience with ARM (Azure Resource Manager) templates, Azure CLI, and PowerShell for scripting deployments and automating tasks. 3. Security & Access Management - Role-Based Access Control (RBAC): Implementing and managing user access and permissions using RBAC in Azure Stack. - Identity Management: Integrating with Azure Active Directory or local AD for authentication and authorization. - Security Best Practices: Applying security configurations, monitoring security alerts, and ensuring compliance. 4. Networking & Connectivity - Azure Stack Networking: Configuring and managing virtual networks, network security groups, VPNs, and ExpressRoute connections. - Hybrid Connectivity: Setting up and maintaining connections between on-premises infrastructure and Azure (public cloud) services. 5. Monitoring, Backup & Recovery - Azure Monitor & Diagnostics: Setting up and using monitoring tools to track health, performance, and usage of Azure Stack resources. - Backup & Disaster Recovery: Implementing backup solutions for virtual machines and critical resources, and defining disaster recovery strategies. 6. Physical Infrastructure & HCI 23H2 Support - Server Hardware & Configuration: - Knowledge of supported server hardware for Azure Stack Hub and Azure Stack HCI (including 23H2): CPU, memory, storage, and network adapters. - Experience with server setup, firmware/BIOS/UEFI configuration, and hardware troubleshooting. - Azure Stack HCI 23H2 Features: - Deep understanding of the enhancements in Azure Stack HCI 23H2, such as improved virtualization, security, storage efficiency, and hybrid management. - Ability to deploy and manage features unique to HCI 23H2, like Azure Arc integration, advanced storage spaces, and cluster-aware updating. - Storage Management: Understanding of storage pools, disk management, and RAID/NVMe setup as required by Azure Stack HCI. - Cluster Management: Building, configuring, and maintaining multi-node clusters for high availability and scalability, specifically leveraging new 23H2 cluster management capabilities. - Networking Hardware: Experience with switches, cabling, and network topology relevant to Azure Stack deployments. - Rack and Power Management: Awareness of rack setup, power requirements, and cooling considerations for physical infrastructure. 7. Troubleshooting & Support - Issue Diagnosis: Skilled in identifying, investigating, and resolving issues at both the platform and infrastructure levels, including those related to new HCI 23H2 features. - Vendor Coordination: Working with hardware vendors and Microsoft support to resolve hardware or software faults. 8. Documentation & Collaboration - Technical Documentation: Ability to create and maintain clear documentation for deployments, configurations, and procedures, including those for HCI 23H2 deployments. - Cross-Team Collaboration: Working with IT, networking, and security teams to ensure smooth operations. Required Skills & Experience Proven experience managing Azure Local (Azure Stack HCI), including deployment, configuration, monitoring, and troubleshooting. Strong knowledge of Azure Local 23H2 features and enhancements. Hands-on experience with the Azure Local portal for resource and infrastructure management. Proficiency with automation tools: PowerShell, Azure CLI, and ARM templates. Expertise in hybrid cloud integration, security, and compliance in Azure Local environments. Practical knowledge of physical infrastructure: server hardware, storage management (RAID/NVMe), networking, cluster management, and rack/power setup. Experience with backup, disaster recovery, and system monitoring in Azure Local. Excellent troubleshooting, documentation, and cross-team collaboration skills. Education # Fulltime Regular Graduation from affiliated university. Show more Show less

Job Description We are looking for a Senior Site Reliability Engineer to join our OCI team. This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible. You will be part of one of these regional teams and will be responsible for minimising the downtime of OCI services. You will achieve this by delivering excellent major incident management and operating systems with high scalability, performance, and security that help prevent incidents from occurring. Oracle’s Cloud is state-of-the-art and constantly evolving. When issues arise, your team will respond within minutes to ensure customer impact is minimised. This role will expose you to the inner workings of OCI’s systems and organization. You will interact with and influence leaders across Oracle and drive broad, cross-organization programs aimed at iteratively improving OCI-wide service availability. We are an agile team with significant impact. If you want to be part of a fast-moving team breaking new ground, we would love to speak with you! We are looking for candidates who are flexible to work APAC morning shift hours (6 AM to 2 PM IST) on a rotating roster, including occasional weekends and public holidays. Career Level - IC3 Responsibilities Responsibilities: Solve complex problems related to infrastructure cloud services and automate common tasks to ensure continuous availability with minimal human intervention. Command and coordinate SMEs and service leaders to restore services as quickly as possible during major incidents, while keeping accurate and timely data on the progress of such incidents. Utilize a deep understanding of cloud computing design patterns and their dependencies to mitigate complex major incidents. Embed a methodical approach to troubleshoot large, complex, interconnected systems used in incident detection and orchestration. Document pertinent information related to incidents that aids process improvement, identifies deviations, and enables the creation of an incident knowledge base. Monitor and evaluate high-level service and infrastructure dashboards, taking action to address identified anomalies. Identify opportunities and take ownership of automation and/or continuous improvement of incident management process steps and best practices. Define and document the technical architecture of large-scale distributed systems. Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services. Be responsible for the design and delivery of the mission-critical stack, with a focus on security, resiliency, scalability, and performance. Partner with development teams to define operational requirements for product roadmaps. Articulate the technical characteristics of services and technology areas, and guide development teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Act as the ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Minimum Qualifications: Bachelor’s degree or higher in Computer Science or relevant work experience.. 5+ years’ experience in Site Reliability Engineering, DevOps, or System Engineering. Must have public cloud operations experience (e.g., AWS, Azure, GCP, OCI). Extensive experience with Major Incident Management in a cloud-based environment. Demonstrate clear understanding of automation and orchestration principles. Experience having worked in at least one modern object-oriented programming language. Experience with professional software engineering standard methodologies such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations. Familiarity with infrastructure automation tools such as Chef, Ansible, Jenkins, Terraform Excellent expertise with several of following technologies: Infrastructure-as-a-Service, CI/CD systems, Docker, RESTful APIs, log analysis tools, debugging tools About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Job Overview: The Technology Specialist applies their conceptual knowledge of Technology and with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward Technology problems. They will be responsible for analyzing possible solutions using standard procedures, as well as building knowledge of the company, processes, and customers. The Technology Specialist understands key business drivers and applies this knowledge to solve problems in straightforward situations through analysis of possible solutions using technical experience, judgment, and precedents Responsibilities Key Tasks and Responsibilities: Strong understanding of fundamentals of industry best practices in managing EDW and similar applications Should be able to understand business requirements and provide expert advice on for EPC projects Developing and maintaining successful relationships with stakeholders and should be able to convince and persuade. Work closely with multiple departments / units and demonstrate success in arriving at consensus. Provide solution Architecture review, integration design of EDM with other Systems Become a subject matter expert on our business products, processes and operations, and remain up-to-date on industry news Qualifications Essential Qualifications and Education: 7 +Year of working experience in managing footprint of Fabrication and Construction applications like SPF/SPC , AVEVA platform or similar applications Strong understanding of fundamentals and advancements in Fabrication and Construction Information management Understanding of Technical Support and Administration activities Experience in stakeholders engagement. Excellent communication skills Proficiency in following administration activities is must SPF/SPC application Installation and setup SPF/SPC application backup restore SPF/SPC environment setup – Site creation, PBS creation, Security setup etc. Responsible for the requirement gathering from site personnel. Integration of Intergraph Smart Plant tools like SPPID, SPI, SPEL, and SP3D with SPF / SPC, AVEVA NET PBS 3 level hierarchy. Integration, Mapping of mandatory attributes for data exchange. SmartPlant Construction configuration. Construction Work Pkg creation Workflow design Understanding of integration requirement for integrating with SPF / SPC Understanding of other similar 3D applications like Bentley Understanding of programming language like VB .Net Understanding of DB concepts with SQL /PL SQL knowledge Understanding of SPF API programming concepts About Us Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably. For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries. Show more Show less

Our Offensive Security professionals are on a mission to make the world a safer place, one company at a time. We believe that our work to help our clients discover and remediate their unique security risks makes every one of us safer. Our clients trust us to use cutting-edge offensive security tools, creativity, imagination, and expert knowledge to find cybersecurity risks in their networks, systems, and software. We're looking to grow our team of penetration testers in India. We perform testing of web and smartphone applications, computer networks, cloud infrastructure, hardware devices, employees via social engineering, organizations via red team testing, and more. As an Offensive Security Consultant, you’ll be reporting to a Vice President in our APAC Offensive Security team and deliver projects for some of the biggest enterprises in the world. You will perform various web application, API, mobile, and infrastructure penetration tests. You will also draft reports based on the assessment results and gathered evidence and help address client inquiries regarding these results. In addition to the execution of traditional security assessments, you will participate in their refinement and improvement. Below are the roles and responsibilities for the Consultant, Offensive Security role based in India: Day To Day Responsibilities Execute offensive security and consultative engagements for our clients’ applications, cloud assets, and infrastructure Author deliverables such as vulnerability reports and executive reports Engage with our clients to understand their requirements, update them on project status, answer their queries, and present your findings and recommendations Keep your skills and knowledge up to date with the latest trends in cybersecurity and emerging technology Willingness to work in EST Time zone Essential Traits 2+ years in cybersecurity, with at least 1 year in penetration testing, cloud security, or red teaming A strong understanding of offensive security methodology and vulnerability frameworks such as the OWASP Top 10, MITRE ATT&CK, PTES, or others An ability to analyze root causes and deliver technological recommendations to our clients Prerequisites Bachelor’s degree or college diploma in information security, computer science or engineering, software engineering, or IT/System/Network administration Excellent oral and written communication skills Experience working both as part of a team and independently About Kroll Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via careers.kroll.com Show more Show less

A true partner within the business, our IT team works globally as one cohesive unit comprised of collaborative professionals who take pride in support and customer service. Core areas include solutions delivery and application development, network operations, workforce services and information services/knowledge management The Day-to-day Responsibilities Include But Not Limited To The Senior Database Manager will be assigned to work with one or more development project teams. In this role they will be expected to: The Senior Database Manager will be responsible for building, supporting and managing Database solutions within Amazon AWS, Microsoft Azure, and other Cloud environments. Working on Data related technologies including but not limited to Databricks, Datalake, Azure Data Factory, Azure Synapse Analytics, Azure Fabric, AWS Athena, AWS Glue, and other related services. Working with the Solutions Designer, Development Architect and third parties as appropriate, the engineer will be responsible for ensuring that a technical design document describing the technical architecture for the program/project is produced. Understand the business and application requirements and translate into a database and data design. Ensure that all technology selected for the program conforms to the organization’s technical long-term strategy. Be responsible for the availability, stability, recoverability and performance of the database environment by ensuring all systems are monitored, patched, and operating optimally. Design and develop complex SQL queries and appropriate database code such as stored procedures, triggers, functions to support complex business processes. Develop and deliver extensible/sustainable/quality database solutions based on defined business needs. Review and update stored procedures for optimal performance. Identify and correct performance bottlenecks related to SQL code. Recommend changes to the relational data model to solve performance issues with SQL code. Requires a solid understanding of relational database design and concepts. Perform code reviews, providing feedback in a timely manner. Incorporate feedback from code reviews as appropriate. Participate in the review of all database schema projects; provide feedback and identify impacts to existing environment. Monitor business data stored in production databases, ensuring integrity of the data is maintained. Responsible for developing, maintaining and deploying SSIS packages. Guide team and participate in release of all stored procedure projects; including release documentation. Maintain knowledge as new versions of SQL Server are released and leverage new functionality as appropriate. Proactively identify and act on opportunities to improve database systems and processes. Contribute to standards documentation for database coding practices. Prioritize multiple tasks so that aggressive deadlines are met. Provide ongoing suggestions for improvement and innovation within the department. Exhibit sound, methodical engineering judgment, and effectively manage trade-offs in a business environment. Maintain and exhibit knowledge of AWS RDS, Azure SQL and NOSQL database Provide after-hours support as required to address system outages and perform system updates/upgrades/modifications. Identify new processes or modify existing processes to improve efficiencies in the support and monitoring of the department’s production applications. Essential Traits B.S. Degree in Information Technology, Computer Science or a related discipline is preferred. MCDBA/Azure/AWS Certification preferred. 5-8 years of experience in database development and support in MS SQL Server environment. 3+ years working experience in deploying physical and cloud instances of SQL Server. 2+ year of working with PostgreSQL. Working Knowledge of Databricks administration and Datalake, is a plus. Working knowledge of noSQL database technology. (Mongo, Cosmos, Others) 3+ years of experience in scripting language like Powershell, VB Script, Python, or similar. Strong understanding of Security guidelines in Cloud environment. Open to work on Infrastructure projects and assist on Environment buildouts from Database and Data Analytics perspective. Experience in troubleshooting and resolving database integrity issues, performance issues, blocking & deadlocking issues, replication/log shipping issues, network/connectivity issues, security issues, etc. Experience in Performance Tuning, Query Optimization using SQL Monitor, Azure Tools Ability to detect and troubleshoot SQL Server related hardware resource contention such as CPU, memory, disk IO, etc. Solid acquaintance with windows server, security models, and storage components such as SAN. Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Advanced experience with TSQL language and stored procedures, transactional replication, multi node clustering, mirroring, etc. Knowledge of Data Warehousing and Column store databases. A broad understanding of enterprise-class Database technologies Extensive knowledge and experience with large scale client facing online systems Extensive knowledge and experience with Amazon AWS technologies Extensive knowledge and experience with Windows based technologies Ability to communicate and to interact effectively with co-workers and customers is required. Ability to work and adapt in a dynamic environment and recognize priority issues, escalating accordingly Experience with creating standards and documentation Ability to work both independently or as part of a project group, with time constraints Strong customer service oriented; organizational and communication skills, positive and can-do attitude A technical troubleshooting and prioritization skills test will be part of the interview process. About Kroll Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. In order to be considered for a position, you must formally apply via careers.kroll.com Kroll is committed to equal opportunity and diversity, and recruits people based on merit Show more Show less

Job Description Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms/JAVA and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flexcube UBS Sound knowledge of Oracle DB, Oracle SQL, PL/SQL, D2K, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Good design skills Good Team handling skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Career Level - IC3 Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

As a Software Development Engineer 2 (Backend), you will own the design, architecture, and implementation of scalable server-side systems using Node.js . You'll drive performance optimizations, enforce security best practices, and mentor junior engineers. You will work closely with product, frontend, and DevOps teams to deliver reliable, high-throughput services that power our next-generation digital products. Strategic Development The core responsibilities for the job include the following: Define and evolve backend architecture roadmaps focused on Node.js microservices. Design complex, event-driven systems to support real-time features at scale. Develop security frameworks, API-gateway strategies, and technical debt reduction plans. Drive innovation in caching, queuing, and data-streaming architectures. Technical Leadership Mentor mid- and junior-level engineers; establish coding and design standards. Lead high-level architectural decision-making, design reviews, and post-mortems. Produce and maintain clear technical documentation, playbooks, and runbooks. Champion engineering excellence programs and facilitate regular knowledge-sharing. Cross-Functional Collaboration Align backend roadmaps with product, design, and infrastructure objectives. Collaborate with frontend teams on API contracts, data schemas, and performance budgets. Drive integration strategies across. Position Overview: web, mobile, and cloud platforms. Requirements 2+ years of hands-on experience in backend development, primarily with Node.js . Proven track record designing and operating large-scale, distributed systems. Strong understanding of system design, performance profiling, and security best practices. Experience mentoring peers, leading code reviews, and driving architectural discussions. Excellent problem-solving skills and ability to work independently. Backend Development Expertise in Node.js (Express, Nest.js ) for building production-grade services. Implement real-time systems using WebSockets, message queues (RabbitMQ, Kafka). Design and maintain internal NPM packages and custom middleware. Profile and optimize server-side performance, memory usage, and event loops. Frontend Development (Good To Have) Familiarity with React.js, Angular, or Vue.js to troubleshoot end-to-end flows. Understand SSR, hydration, and API consumption patterns. Database And Infrastructure Design distributed database schemas (PostgreSQL, MongoDB, Redis) with sharding and replication strategies. Implement caching (Redis/Memcached), search (Elasticsearch), and backup/restore. Lead database security, compliance, and governance initiatives. Cloud And DevOps (Good To Have) Build and maintain CI/CD pipelines (GitHub Actions, Jenkins, CircleCI). Work with Docker, Kubernetes, ECS/EKS, and serverless (Lambda, Cloud Functions). Implement monitoring, logging, and alerting (Prometheus, Grafana, ELK stack). This job was posted by Krishna Sharmathi from RootQuotient. Show more Show less

Job Description Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flexcube UBS Sound Oracle DB, Oracle SQL, PL/SQL, D2K, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Good Team handling skills Career Level - IC4 Responsibilities Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable. Career Level - IC4 Responsibilities Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Advanced Customer Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc. Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure. Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies & problem-solving skills. Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Your Qualifications: The candidate should have 11+ years of experience in Oracle products including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with his/her customers is must. The role will be based in Bangalore / Hyderabad / Delhi. Your Responsibilities: Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer’s diversified set of Oracle Products deployed on Cloud & On-Premises. Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on improvement initiatives as required ACCOUNTABILITIES: Review existing services & contracts and understand the scope thoroughly. Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards. Deliver regular business and operational reviews to key business stakeholders. Implement Service Improvement policy and processes. Manage and co-ordinate changes in customer environments per customer strategy. RESPONSIBILITIES: To restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead significant incidents in compliance with SLAs and OLAs. Serve as an escalation point of contact with the primary focus on restoring the services. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Ensuring that effective communication is maintained with the Executives, Business Leadership during an incident. Analyze data and prepare reports in support of periodic service reviews, including operational metrics and service level reports Coordinating the resolution of incident by participating in the interaction with multiple customer groups and representing Production Operations Incident management in a series of daily forums to report status and receive feedback on operational handling/issues About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Skill required: Voice - Service Desk Voice Support Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Support production as per objectives and as required by the process Provide process training to new joiners. Continuous coaching for advisors on process knowledge skills Assisting the helpdesk agents in responding to issues and information requested from end users on a real time basis. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? Excellent domain knowledge 2 Years relevant experience in NGCO ISS SD Functional Support Domain Call handling and e-mail handling skills, including handling complex & escalated calls as per the advisors request and needs on a real-time situation Coaching and Training skills Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation Travel may be required as per business need 24*7 and Flexible for any Shifts Roles and Responsibilities: Operational Responsibilities Daily Maintain personal productivity by resolving target tickets on both calls and e-mail, Chats per day as defined in the objectives. Help team members in solving complex requests on calls and e-mails. Be available to take complex, escalated calls and e-mails Maintain detailed knowledge at an expert level of all process/client functions and procedures Provide process training for the advisors Provide coaching to team members to be effective on the phone and emails, and enhance the process knowledge of the team members Feedback to the advisors on process related queries and follow – up on feedback Weekly Develop a detailed update around outcomes / actions items from query review sessions Provide updates on training plan and completion details Conduct PKTs for advisors in the team and follow – up with feedbacks Review process documents and provide updates to the advisors in case of any change/s in process Commercial and Financial Responsibilities Provide high quality helpdesk services to the Client, ensuring that contractual Accenture SLAs and service obligations are met for the work within scope of the role Identify opportunities to improve quality of operations Any Graduation Show more Show less

We are seeking an experienced DevOps Engineer to join our growing tech team. The ideal candidate will have strong expertise in Linux systems, containerization with Docker (including Docker Swarm), Infrastructure as Code (Terraform, AWS CDK), cloud environments (AWS), CI/CD automation (Jenkins), configuration management (Ansible), and modern monitoring solutions. You'll be responsible for designing, building, and maintaining scalable infrastructure and deployment pipelines that enable our development teams to move faster, safely, and reliably. You will be a trusted team member who may be granted observational access to production systems (without making direct changes) to aid in troubleshooting and ensuring stability, always adhering to strict change management protocols. This role demands a commitment to engineering excellence, including thorough design documentation, robust testing strategies for infrastructure, comprehensive READMEs, and a preference for automated, code-driven solutions over manual interventions. Responsibilities Set up, manage, and optimize cloud infrastructure on AWS using Terraform and/or AWS CDK (TypeScript/Python). Automate deployment processes using CI/CD pipelines in Jenkins or similar tools (e. g., GitHub Actions). Manage and orchestrate containers with Docker and Docker Swarm. Maintain and optimize Linux servers and ensure system-level reliability and performance. Utilize Ansible for configuration management and automation tasks. Implement monitoring and alerting using tools like Prometheus, Grafana, ELK, or CloudWatch. Improve infrastructure resilience and scalability through automation, well-designed architectures, and IaC best practices. Collaborate with developers and QA teams to streamline code deployments and troubleshoot issues. Develop and maintain clear, comprehensive documentation for systems, procedures, runbooks, and infrastructure designs (including READMEs). Design, implement, and test comprehensive backup and restore strategies for critical systems and data. Write and maintain Python scripts, including for AWS Lambda functions, to automate operational tasks. Champion engineering best practices within the DevOps domain, including code reviews for infrastructure, automated testing of IaC, and adherence to design patterns. Requirements Bachelor's or Master's degree in Computer Science or equivalent technical discipline. 3-4+ years of experience in a DevOps or Infrastructure Engineering role. Strong hands-on experience with Linux system administration. Deep understanding of Docker, including Docker Compose and Swarm Mode. Proficiency with Infrastructure as Code principles, using tools like Terraform and AWS CDK (TypeScript/Python). Solid experience managing AWS services (EC2 S3 VPC, IAM, ECS, Lambda, etc. ). Expertise in building CI/CD pipelines using Jenkins, GitHub Actions, or equivalent. Experience with configuration management tools, particularly Ansible. Proficiency in Python, especially for scripting and developing AWS Lambda functions. Knowledge of version control systems (preferably Git). Familiar with setting up monitoring and logging stacks (e. g., Prometheus, Grafana, ELK, CloudWatch). Demonstrable ability to produce high-quality design documents and comprehensive technical documentation. Soft Skills Excellent verbal and written communication skills. Strong analytical and problem-solving capabilities. Ability to make data-driven decisions. High ownership attitude with a proactive support mindset. Collaborative team player with strong interpersonal skills. Passion for continuous learning and staying updated with emerging technologies. This job was posted by Rishabh Jain from Spark Eighteen. Show more Show less

Job Description Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms/JAVA and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flexcube UBS Sound knowledge of Oracle DB, Oracle SQL, PL/SQL, D2K, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Good design skills Good Team handling skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Career Level - IC3 Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Business Unit Cubic Corporation Company Details When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details Job Summary: The Systems Administrator plays an integral role in the deployment team. Assists in system architecture, design, integration, and development. The administrator assures systems are well-behaved and all system platform operating systems (Windows, AIX, UNIX, LINUX, etc.) remain current and secure. In addition, the administrator role ensures that upgrades and installations are well-rehearsed and documented prior to conducting official installations. The administrator is the key liaison who works closely with colleagues and customers to ensure systems in-house or deployed Nextfare suite products software, and peripherals are kept current and functional. This position works under general supervision and direction. “This role requires an employee to work on a rotational basis (24/7) that includes night shifts and fixed weekend, including Saturday and Sunday shifts (12 hours a day or 12 hours evening/night during weekends) and the rest of the weekdays 9 hours, total of 40 hours a week. Such an employee would have 4 days working and 3 days weekly OFF” Essential Job Duties And Responsibilities Performs day-to-day system administration Monitors and manages system health checks, OSs, and system software. Assists the Network administrator as needed with LAN, WAN, and Internet. Manages and controls Software licenses. Maintains secure backend systems and LANs. Provides guidance and recommendations on all backend OS’s. Provides Windows, UNIX, LINUX, AIX, and NT-based platforms. Installs and configures system backup/restore/failover software (NetBackup/Veritas/Legato, etc) and hardware. Conducts performance tuning; optimization of resource configuration – All platforms and LAN. Supports the configuration of Routers, Firewalls, and Load Balancers. Assists in the installation and configuration of databases. Assists in installing and configuring monitoring software such as Big Brother, etc. Applies the system OS and DB. patch sets Installs Oracle database software General Duties And Responsibilities Comply with Cubic’s Quality Management System Comply with Cubic Occupational Health, Safety, and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organisation Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements Three-year/Four-year college degree in computer science, or a related technical field. Two years of systems administration experience. Knowledge and experience administering various Windows and UNIX Operating Systems. Extensive knowledge and experience in LAN network engineering – TCP/IP, internet. Must have extensive knowledge and experience with HP and Sun UNIX platforms, as well as experience implementing UNIX and LAN security measures (including firewalls). In-depth understanding of System Administration methodology and principles. Must be a self-motivator, good working knowledge of common programming languages (C/C++, Java, PERL, RUBY). The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type Employee Show more Show less

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior Quality Assurance Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. The team works both on implementation of brand new features and fixing existing product-related issues. In Virtualization backup team, you will be working on various challenging issues from various fields, such as: Figuring out in-depth work of VMware ESXi, Hyper-V, Virtuozzo and other hypervisors to address platform-specific issues; Deep understanding of file systems management and parsing (FAT, NTFS, Ext, XFS, ReFS); Understanding the boot sequence of operating systems to ensure bootability across different virtualization platforms during VM backup and restore; Performing integration with Azure, Google, Oracle, Amazon clouds, XenServer platforms. We are seeking for a person who will help us to develop and enhance tools and applications that supply all Acronis products and provide seamless end-customer experience to thousands of users worldwide. We are looking for a highly motivated person with strong desire to learn. The position involves a substantial portion of "hands-on" work and requires an individual able to work independently with minimal supervision. What You'll Do Testing of client-server applications designed to cover backup/recovery of virtualization environments Analyse feature requirements, verify product functionality alignment with the requirements Design, deploy, install, provision, troubleshoot, and maintain of internal virtualization infrastructure used for testing. Close collaboration with development teams leaders and architects to understand product requirements. Develop, maintain and execute manual tests according to functional specifications and other design and product documentation. Work closely with other teams to assist with troubleshooting of virtualization-related problems: evaluate and analyse issues, performance, and other metrics in order to provide recommendations for product improvements. Interacting with automation team: preparing test analytics for automation scenarios; run and analyse automated test launch results Diagnose, solve and provide root cause analysis for application/hardware/OS/networking related issues. Analysing customers’ issues and investigate their root causes and participate in technical discussions with RnD team What You Bring 3+ years of experience as a QA Engineer Deep knowledge of Quality Assurance theory: principles, methodologies and techniques Strong understanding of website development methodologies and quality processes Understanding of REST/JSON web services Proficiency in both Linux and Windows operating systems with knowledge in installing, configuring and troubleshooting Knowledge of basic programming/scripting principles would be an additional advantage Experience in test-cases development and reporting Understanding of basic concepts of computer architecture, data structure and IT security Familiar with Virtualization systems Analytical mindset Detail oriented, efficient and organized. Upper-Intermediate English Ability to work independently as well as a part of a team Please submit your resume and application in English Who We Are Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. Show more Show less

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI . Inviting applications for the role of Se nior Associate – Major Incident Manager Responsibilities Lead the resolution of major incidents to restore services as quickly as possible. Act as the central point of contact for all major incidents, ensuring clear communication and coordination. Assess impact and urgency to determine the appropriate level of response. Work closely with technical teams, vendors, and stakeholders to troubleshoot and resolve issues. Ensure workarounds or temporary fixes are in place if a permanent solution takes time. Provide timely updates to senior management, business units, and affected teams during incidents Communicate complex technical issues in a clear, concise, and non-technical manner. Ensure transparency throughout the incident lifecycle and after resolution. Develop and maintain incident reports, metrics, and dashboards to measure incident response effectiveness. Responsible for delivering process trainings Experience in acting as an SME in different IT projects Experience in working with suppliers and partners in a common setting in a multicultural environment Experience in managing/leading large conference calls/war rooms preferred Proficient overall understanding of IT landscapes (Application Management/Hosting/Infrastructure/Collaboration tools) Relevant IT industry knowledge and technical skills (database administration, internet protocol, application monitoring, SAP systems, networking, server); Experience with customer management: customer interactions, addressing issues & presenting accordingly Solid communication skills; highly assertive Analytical approach and can-do attitude Good facilitation/conflict resolution skills Ability to identify situations that require intervention and act accordingly Problem Solving Approach – including logical, systems oriented mindset; logical reasoning Change Orientation – Ability to adapt to changes quickly and work independently Individual Performer – Ability to organize & prioritize; High levels of energy and motivation Concise writing skills – Ability to capture complex situations in short, relevant statements Organized personality with attention to details, able to work simultaneously on different projects Good communication skills at all levels within Genpact, the customer organization and the customer’s suppliers and partners Training abilities – good interpersonal, facilitation and presentation skills ITIL Foundation & ITIL Service Operation certification Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering, others] – Application & Execution; Working Experience of ServiceNow (Ticketing tool) Excellent English interpersonal skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations. Excellent knowledge, experience and excellence within the specific area of Incident and Problem Management Qualifications we seek in you! Minimum qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field Preferred qualifications / Skills Good hands-on experience in Major Incident Management. Skills: Excellent communication, leadership, and problem-solving skills. Knowledge: Strong understanding of IT service management processes, incident management, and root cause analysis. Certifications: ITIL Foundation certification or equivalent. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 10:34:33 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

About the Role: Grade Level (for internal use): 11 The Team: Service Management is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in the Data & Research group. The Service Management team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. Impact: We are seeking an experienced Service Management professional with a minimum of 10 years' work experience to join the team in India. The role encompasses 2nd line technical application support & Cloud Infrastructure Management for our Issuer Solutions Platforms within the Data & Research group of Market Intelligence. This person will report directly to the Global Manager responsible for application support and will work closely with the global team contributing to the quality of our support. Key Management Responsibilities Partner with functional areas within Technology such as Architecture and Engineering, Business Systems and Service Delivery (1st and 2nd line) to ensure Global Technology provides efficient and effective IT services and support to our clients. Building a culture of collaboration, repeatable quality processes with cost efficiency, and dedication to improving quality of services delivered through strong working relationships with various stakeholders. Drive Major Incidents from fault logging to resolution and follow up Root Cause Analysis. Accountability for service reviews with business and other technology partners looking for area where services can be improved. Responsible for all aspects of the team's training, management, appraisals and all aspects of recruitment. Implement and enhance robust observability frameworks to monitor system health, performance metrics, and logging across multiple platforms, ensuring high availability and proactive issue detection. Manage disaster recovery strategies and incident response plans, conducting regular drills to ensure team readiness and system resilience. Provide mentorship and technical leadership to junior SREs and other engineering teams, sharing knowledge and promoting SRE best practices across the organization. Duties & accountabilities The candidate should handle all support requests; incident, problem and change management, and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and internal/external stakeholders. Provide second line client-facing technical support for issues escalated by first line support teams. Apply strong technical skills and good business knowledge together with investigative techniques and problem-solving skills to identify and resolve issues efficiently and in a timely manner. Work collaboratively with development team required for third line escalation. Coordinate with product and delivery teams to ensure the Service Management team is ready for new releases and engaged in early design of new enhancements. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support. Key Areas of The Teams Responsibilities Are Proactive monitoring and management of business critical 24x7 real-time. Where required to rectify issues in a timely fashion to restore application functionality. Ensure incidents are correctly processed, assessing business and technical impact and severity. Taking ownership of application incidents and ensuring that they are resolved, this includes retaining ownership of incidents that require 3rd Line or IT Change activity to resolve. Ensuring the communication to the business community remains active. Application responsibilities will cover Application Infrastructure, Data Fixes, User Queries, User Education and Incident Investigation. Monitoring of application events alerts, job schedules, capacity monitors and performance KPI's. Creation and ownership of change requests raised to address any of the above issues. Working with the Functional and Technical teams, to understand future application deliverables. Proactively share knowledge with the team and update the knowledge base with support documentation (Confluence). Work to provide services to agreed Service Level Targets and Operating Level Agreements. Education and hands on experience required. University Graduate of Computer Science or Engineering degree. 8-13 yrs of direct experience in Site Reliability Engineering or DevOps roles, experience implementing disaster recovery, high availability, and incident response in AWS or Azure or GCP. Minimum of 5 years of direct managerial experience, preferably of global teams across multiple time zones. Proficiency with cloud computing environments (AWS / GCP/ Azure). Good understanding of Application Support processes Ideally familiar with monitoring tools such as Splunk, Cloudwatch, Dotcom and Monolith. Expertise in SQL Server/PostgreSQL: Proficiency in advanced SQL techniques, query optimization, and experience with complex database systems. Experience with advanced observability tools (e.g., Prometheus, Grafana, Splunk, DataDog) for monitoring, logging, and tracing. Experience in leading post-mortem analyses and implementing preventative measures to avoid recurrence of incidents. Excellent problem-solving skills and the capacity to lead effectively under pressure during incident response and outage management. Must understand operating systems most especially Windows and Linux. Good scripting experience (preferably including python) an advantage. Must be knowledgeable in programming languages, SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology an advantage Ideally would have experience of working in the Finance Industry and/or experience of S&P Global product About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316135 Posted On: 2025-05-29 Location: Hyderabad, Telangana, India

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy: Entry-level sales professional on one or more individual or team accounts . Sells products and/or services to a group of clients and identifies new and potential customers. Work is closely supervised . Maintains relationships. Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling lower complexity products / services, developing new accounts and/or expanding existing accounts. Has some impact on the overall achievement of sales results for the team. Work typically on smaller, less complex accounts, small quota or territory. Innovation and Complexity: Follows standard sales and business development practices and procedures in analyzing situations or data from which answers can be readily obtained. May recommend changes in account tactics to achieve sales goals . Implements improvements and changes to work processes and procedures. Communication and Influence: Communicates with external customers and / or vendors, involving basic negotiation and / or presentations in order to close sales. Obtains or provides information requiring some explanation or interpretation . Leadership and Talent Management: N / A – Job at this level are focused on self-development. Required Knowledge and Experience: Requires broad knowledge of sales techniques typically gained through education and / or on the job learning. Learns to use professional concepts Applies company policies and procedures to resolve routine issues. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A), 1-7 years of experience required with an introductory knowledge of company products and services. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: The Systems Administrator plays an integral role in the deployment team. Assists in system architecture, design, integration, and development. The administrator assures systems are well-behaved and all system platform operating systems (Windows, AIX, UNIX, LINUX, etc.) remain current and secure. In addition, the administrator role ensures that upgrades and installations are well-rehearsed and documented prior to conducting official installations. The administrator is the key liaison who works closely with colleagues and customers to ensure systems in-house or deployed Nextfare suite products software, and peripherals are kept current and functional. This position works under general supervision and direction. “This role requires an employee to work on a rotational basis (24/7) that includes night shifts and fixed weekend, including Saturday and Sunday shifts (12 hours a day or 12 hours evening/night during weekends) and the rest of the weekdays 9 hours, total of 40 hours a week. Such an employee would have 4 days working and 3 days weekly OFF” Essential Job Duties and Responsibilities: Performs day-to-day system administration Monitors and manages system health checks, OSs, and system software. Assists the Network administrator as needed with LAN, WAN, and Internet. Manages and controls Software licenses. Maintains secure backend systems and LANs. Provides guidance and recommendations on all backend OS’s. Provides Windows, UNIX, LINUX, AIX, and NT-based platforms. Installs and configures system backup/restore/failover software (NetBackup/Veritas/Legato, etc) and hardware. Conducts performance tuning; optimization of resource configuration – All platforms and LAN. Supports the configuration of Routers, Firewalls, and Load Balancers. Assists in the installation and configuration of databases. Assists in installing and configuring monitoring software such as Big Brother, etc. Applies the system OS and DB. patch sets Installs Oracle database software General Duties and Responsibilities: Comply with Cubic’s Quality Management System Comply with Cubic Occupational Health, Safety, and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organisation Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements: Three-year/Four-year college degree in computer science, or a related technical field. Two years of systems administration experience. Knowledge and experience administering various Windows and UNIX Operating Systems. Extensive knowledge and experience in LAN network engineering – TCP/IP, internet. Must have extensive knowledge and experience with HP and Sun UNIX platforms, as well as experience implementing UNIX and LAN security measures (including firewalls). In-depth understanding of System Administration methodology and principles. Must be a self-motivator, good working knowledge of common programming languages (C/C++, Java, PERL, RUBY). The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. #LI-NB1 Worker Type: Employee

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. The CoreValve Therapy Development Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The CoreValve Therapy Development Specialist works closely with implanting teams and the Medtronic Catheter-based Therapies (CBT) and CVG field organizations to drive procedural and practice success. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes. Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments. Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties . Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements. Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making. Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product . Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy: Seasoned sales professional managing large accounts involving multiple team members. Secures and maintains product distributions and/or services, and maintains effective agreements. Works independently with limited supervision. Builds a network of relationships. Organizational Impact: Works to achieve individual sales targets and execute on sales plans by developing new accounts and/or expanding existing accounts, expanding market presence, and building strong client base. Has significant impact on achieving department’s sales results and may contribute to the development of goals for the department and planning efforts. Works on one or more large accounts, involving multiple team members. Drives adoption and penetration in accounts. Innovation and Complexity: Makes improvements of sales processes, and tools to enhance performance of the job area. Recommends changes in account strategy and tactics to achieve sales goals . Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Communication and Influence: Influences internal contacts (within the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures. Communicates with external suppliers, customers and / or vendors, involving advanced negotiation and / or presentations in order to manage relationships and close sales. Leadership and Talent Management: Normally receives little instruction on day-to-day work, general instructions on new assignment. May be responsible for providing guidance, coaching and training to other sales professionals and / or support employees. May manage large accounts at this level, requiring responsibility for the delegation of work and the review of others' work product . Required Knowledge and Experience: Requires advanced knowledge of job area typically obtained through education combined with broad sales experience. Career-level sales representatives, who are fully qualified, experienced professionals. Requires a Baccalaureate degree with 6-14 years of relevant experience and complete knowledge of company products and services . Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

About the Role: Grade Level (for internal use): 11 The Team: Service Management is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in the Data & Research group. The Service Management team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. Impact: We are seeking an experienced Service Management professional with a minimum of 10 years' work experience to join the team in India. The role encompasses 2nd line technical application support & Cloud Infrastructure Management for our Issuer Solutions Platforms within the Data & Research group of Market Intelligence. This person will report directly to the Global Manager responsible for application support and will work closely with the global team contributing to the quality of our support. Key Management Responsibilities Partner with functional areas within Technology such as Architecture and Engineering, Business Systems and Service Delivery (1st and 2nd line) to ensure Global Technology provides efficient and effective IT services and support to our clients. Building a culture of collaboration, repeatable quality processes with cost efficiency, and dedication to improving quality of services delivered through strong working relationships with various stakeholders. Drive Major Incidents from fault logging to resolution and follow up Root Cause Analysis. Accountability for service reviews with business and other technology partners looking for area where services can be improved. Responsible for all aspects of the team's training, management, appraisals and all aspects of recruitment. Implement and enhance robust observability frameworks to monitor system health, performance metrics, and logging across multiple platforms, ensuring high availability and proactive issue detection. Manage disaster recovery strategies and incident response plans, conducting regular drills to ensure team readiness and system resilience. Provide mentorship and technical leadership to junior SREs and other engineering teams, sharing knowledge and promoting SRE best practices across the organization. Duties & accountabilities The candidate should handle all support requests; incident, problem and change management, and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and internal/external stakeholders. Provide second line client-facing technical support for issues escalated by first line support teams. Apply strong technical skills and good business knowledge together with investigative techniques and problem-solving skills to identify and resolve issues efficiently and in a timely manner. Work collaboratively with development team required for third line escalation. Coordinate with product and delivery teams to ensure the Service Management team is ready for new releases and engaged in early design of new enhancements. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support. Key Areas of The Teams Responsibilities Are Proactive monitoring and management of business critical 24x7 real-time. Where required to rectify issues in a timely fashion to restore application functionality. Ensure incidents are correctly processed, assessing business and technical impact and severity. Taking ownership of application incidents and ensuring that they are resolved, this includes retaining ownership of incidents that require 3rd Line or IT Change activity to resolve. Ensuring the communication to the business community remains active. Application responsibilities will cover Application Infrastructure, Data Fixes, User Queries, User Education and Incident Investigation. Monitoring of application events alerts, job schedules, capacity monitors and performance KPI's. Creation and ownership of change requests raised to address any of the above issues. Working with the Functional and Technical teams, to understand future application deliverables. Proactively share knowledge with the team and update the knowledge base with support documentation (Confluence). Work to provide services to agreed Service Level Targets and Operating Level Agreements. Education and hands on experience required. University Graduate of Computer Science or Engineering degree. 8-13 yrs of direct experience in Site Reliability Engineering or DevOps roles, experience implementing disaster recovery, high availability, and incident response in AWS or Azure or GCP. Minimum of 5 years of direct managerial experience, preferably of global teams across multiple time zones. Proficiency with cloud computing environments (AWS / GCP/ Azure). Good understanding of Application Support processes Ideally familiar with monitoring tools such as Splunk, Cloudwatch, Dotcom and Monolith. Expertise in SQL Server/PostgreSQL: Proficiency in advanced SQL techniques, query optimization, and experience with complex database systems. Experience with advanced observability tools (e.g., Prometheus, Grafana, Splunk, DataDog) for monitoring, logging, and tracing. Experience in leading post-mortem analyses and implementing preventative measures to avoid recurrence of incidents. Excellent problem-solving skills and the capacity to lead effectively under pressure during incident response and outage management. Must understand operating systems most especially Windows and Linux. Good scripting experience (preferably including python) an advantage. Must be knowledgeable in programming languages, SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology an advantage Ideally would have experience of working in the Finance Industry and/or experience of S&P Global product About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316135 Posted On: 2025-05-29 Location: Hyderabad, Telangana, India

Experience- 8+ years Education : BE/BTECH/BCA/MCA JD- User and group management AD Object recovery procedure AD OU structure AD permission delegation AD recycle bin configuration. Password policy configuration (Domain and FGPP) Domain Controllers promotion and decommission procedure. Time configuration of PDC emulator and other DC's Replication topology Process to create OU DNS and it's configuration details like scavenging, DNS forwarders, conditional forwarders. GPO Config and management procedure/GPO Delegation/GPO Export GPOs backup and restore procedure. Group policy troubleshooting Backup and restore. FSMO role management and troubleshooting Trust management and troubleshooting Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,400,000.00 per year Schedule: Rotational shift Application Question(s): What is your current CTC? What is your expected CTC? How soon you can join? Which level are you supporting? How many years of experience do you have in Active Directory and DNS? What is your current location? Education: Bachelor's (Preferred) Experience: total work: 8 years (Required) Work Location: In person

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy: Seasoned sales professional managing large accounts involving multiple team members. Secures and maintains product distributions and/or services, and maintains effective agreements. Works independently with limited supervision. Builds a network of relationships. Organizational Impact: Works to achieve individual sales targets and execute on sales plans by developing new accounts and/or expanding existing accounts, expanding market presence, and building strong client base. Has significant impact on achieving department’s sales results and may contribute to the development of goals for the department and planning efforts. Works on one or more large accounts, involving multiple team members. Drives adoption and penetration in accounts. Innovation and Complexity: Makes improvements of sales processes, and tools to enhance performance of the job area. Recommends changes in account strategy and tactics to achieve sales goals . Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Communication and Influence: Influences internal contacts (within the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures. Communicates with external suppliers, customers and / or vendors, involving advanced negotiation and / or presentations in order to manage relationships and close sales. Leadership and Talent Management: Normally receives little instruction on day-to-day work, general instructions on new assignment. May be responsible for providing guidance, coaching and training to other sales professionals and / or support employees. May manage large accounts at this level, requiring responsibility for the delegation of work and the review of others' work product . Required Knowledge and Experience: Requires advanced knowledge of job area typically obtained through education combined with broad sales experience. Career-level sales representatives, who are fully qualified, experienced professionals. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 6 years of relevant experience and complete knowledge of company products and services . Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The Incident Management and Service Engineering team (IMSE) within Workday's Product and Technology organization handles critical incidents, internal communications, and large-scale customer-impacting events. Our goal is to drive exceptional operational outcomes! The team enhances the overall customer experience by taking ownership of critical issues, enabling prompt resolutions, and resolving root causes. About the Role As part of the IMSE team, you will lead widespread incidents that impact our customers. We are a global 24/7 operating team, responsible for ensuring the appropriate business and technology leaders and their teams are engaged to restore disrupted services. This role provides broad exposure to all facets of Workday services and architecture, deepening your understanding of the Workday ecosystem, including both on-premise and cloud-based solutions. Every day will bring new and exciting opportunities that include: Leading major incident response and working towards resolution. Providing concise and timely communication on developing and progressing issues to Workday’s Support Teams, and internal collaborators including senior leadership. Working to improve relevant metrics such as ‘mean time to detect’ and ‘mean time to resolve’ for all incident types. Facilitating Root Cause Analysis and Post Event Reviews after each incident to minimize recurrence. Collaborating with key partners across Workday as advocates on behalf of customers to drive improvements in their experience and develop mechanisms that support and improve E2M’s ability to deliver on that objective. Facilitating post mortems of operational failures, implementing corrective actions and identifying improvement opportunities for existing processes. Analyzing and Presenting data trends across a variety of sources to identify potential issues. About You We are seeking a highly motivated and experienced individual who thrives in a fast-paced environment. You possess exceptional leadership skills and remain calm under pressure, making sound decisions in critical situations. You are passionate about advocating for our customers! Key traits we are looking for: Strong Incident Command: Demonstrates the ability to take charge during incidents, providing clear and crucial direction to multi-functional teams. Confident decision-making in high-pressure situations minimizes disruption and ensures successful incident resolution. Superb Communication: Effectively communicates complex technical information to both technical and non-technical audiences, ensuring everyone is advised and aligned. Problem-Solving: Skilled problem-solver, capable of quickly assessing situations and implementing effective solutions. Leadership and Delegation: Effectively leads and delegates tasks, ensuring everyone understands their responsibilities and is held accountable for their contributions. Basic Qualifications: Applicants should have relevant tertiary qualifications (Information Systems / IT / Business Analyst / Engineering / similar) in addition to: 7+ years of experience in Support Engineering, Incident Commander, Customer Escalations, Technical Communications, or in a Technical Operations/Support role Demonstrable experience as an incident commander and incident management. Industry practices related to Service Management and Lifecycle; ITIL/IT Service Management methodology. Established history of optimally leading issues through resolution and priority management at both the service owners and executive levels. Other Qualifications: 5 years of direct experience leading high-priority incidents in a fast-paced environment. Ability to review complex technical details regarding ongoing issues/events and convey the key. details to senior partners, including recommendations, to facilitate real-time decision making. Familiarity with Cloud services with a focus on high availability and fault tolerant design a plus Knowledge of ITIL/Lean Processes. Excellent technical writing and communication. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Job ID: 28957 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 30 May 2025 Job Summary The Engineering Excellence & DevOps team sitting in Technology Strategy & Architecture organization are seeking a testing automation engineer with 8 or more years of experience to be an engineering manager, delivering DevOps and Testing Automation related software solutions. Key Responsibilities Strategy Understand the bank’s DevOps strategy and implementing automation solutions to improve the bank’s software delivery pipeline. Business This role requires broad engagement with application delivery teams across the bank, helping them adopt DevOps pipeline solutions to improve delivery efficiency and maturity. Processes Understand the bank’s software delivery processes and implement solutions in line with the bank’s compliance and security requirement. People & Talent Work collaboratively with a team of diverse engineers in sprint delivery. Produce technical documentation and prepare training materials on the solutions being delivered and provide technical support. Conduct briefing and/or training sessions to application delivery teams to help them get onboarded and accelerate adoption. Risk Management Understand bank’s risk management framework and embed that into the technology solution being delivered. Governance Understand bank’s software delivery & quality assurance framework and assist in solutioning in respective governance activity Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head of Solution Delivery Technology Assurance Owners Delivery leads Skills and Experience Hands-on experience in implementing automated testing solutions with frameworks such as Cucumber, Selenium, Appium. Hands-on experience in Java. Proficient in additional languages such as .NET, JavaScript, Scala, Python, Kotlin is a bonus Hands-on experience with Test Management tooling such as Azure DevOps Test Plan is highly desirable Experience in DevOps with exposure to CI/CD tools such as Jenkins, Git, Ansible is desirable Experience with Unix and Windows host operating systems, scripting (Bash/Shell or PowerShell) & networking is desirable Experience with cloud services such as AWS EC2 as well as container platform such as Docker and Kubernetes is bonus Qualifications Very Good knowledge in e-SDLC process and Azure DevOps Participate in the selection and implementation of new tools and technologies to support control process improvements and control automation Analyse current processes and document workflows, procedures, and policies to identify opportunities for improvement. Collaborate with the DevOps team to ensure that the development process aligns with DevOps principles and practices Develop dashboards to track and report on Control Metrics performance and communicate the results to stakeholders Should be able liaise on Audits, ability to handle Regulatory compliances and perform risks Hand on experience in implementing various services in Azure cloud resources like storage, load balancers, DNS, logging and monitoring etc. Deep knowledge in cloud networking(vnet , route table, Azure firewall, NSG etc) Hands on experience in Kubernetes(deployment, scaling, backup and restore etc) Hands on experience in Linux and database administration activites(Oracle, MySQL and PostgreSQL) Exposure towards OS level patching and upgrades. Exposure to diff deployments strategy (blue green and canary) Good debugging skill for any cloud related issues. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers