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3.0 - 8.0 years

11 - 13 Lacs

Bengaluru

Work from Office

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowe'red to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent

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0.0 - 2.0 years

2 - 4 Lacs

Madikeri

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Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards Answer questions on menu selections Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Record transaction in MICROS system at time of order Check in with guests to ensure satisfaction with each food course and/or beverages Maintain cleanliness of work areas, china, glass, etc, throughout the day Complete closing duties, including restocking items, turning off lights, etc Present physical and accurate check to guest and process payment Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience

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2.0 - 7.0 years

5 - 6 Lacs

Bengaluru

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The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels

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0.0 - 2.0 years

2 - 4 Lacs

Guwahati

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JOB description Provide excellent customer service to guests by taking orders answering questions about menu items and making recommendations. Record guest orders accurately and relay them to the kitchen. Ensure that special dietary requirements or requests are noted and communicated. To provide quick and personalized food and beverage service to guests at allotted tables as per standards service laid down and according to guest satisfaction.

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2.0 - 6.0 years

2 - 4 Lacs

Gurugram

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birinj global foods is looking for Assistant Restaurant Manager to join our dynamic team and embark on a rewarding career journey. Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.

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3.0 - 7.0 years

2 - 6 Lacs

Gurugram

Work from Office

birinj global foods is looking for Restaurant Manager to join our dynamic team and embark on a rewarding career journey. Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.

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1.0 - 4.0 years

4 - 5 Lacs

Thane, Vadodara, Mumbai (All Areas)

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Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry

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3.0 - 8.0 years

3 - 3 Lacs

Bengaluru

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Assistant Restaurant Manager in the QSR (Quick Service Restaurant) industry is responsible for supporting the Restaurant Manager in all aspects of daily operations, ensuring efficient service, customer satisfaction, and adherence to company standards . They oversee staff, manage inventory, handle customer issues, and maintain the restaurant's operational standards. Key Responsibilities: Staff Management: Supervise and train staff, including servers, cooks, and other front-of-house and back-of-house employees. Customer Service: Ensure a positive dining experience by greeting guests, handling complaints, and addressing customer needs. Operational Efficiency: Oversee restaurant opening and closing procedures, ensure cleanliness, and maintain proper equipment and supplies. Inventory Control: Monitor inventory levels, order supplies, and manage stock to minimize waste and ensure timely availability. Financial Management: Assist in managing budgets, tracking expenses, and ensuring accurate cash handling. Quality Assurance: Maintain food quality standards, ensure adherence to food safety regulations, and address any issues related to food or beverage quality. Compliance: Adhere to all company policies and procedures, as well as local health and safety regulations. Performance Evaluation: Provide performance feedback to staff and assist in the development of team members. Role & responsibilities Preferred candidate profile

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6.0 - 10.0 years

5 - 7 Lacs

Hyderabad

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The Outlet Manager is responsible for the profitability of the outlet. He should performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.

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1.0 - 4.0 years

2 - 5 Lacs

Pune

Work from Office

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2.0 - 7.0 years

2 - 4 Lacs

Gurugram

Work from Office

We are seeking a skilled and passionate Chef to join our team. As a Chef, you will be responsible for preparing high-quality food , maintaining consistency, hygiene, & presentation standards.Also, the Chef will be responsible for purchasing & hiring

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5.0 - 10.0 years

10 - 12 Lacs

Madurai, Singapore, Chennai

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Position: South Indian cook / All rounder Job Location: Singapore Salary : S$ 1200 to 1500 Food and accommodation provided by the company Monthly : 2 day off Working videos must Interested visit our office with original passport and refer your know persons also Immediate departure. Interview Address: Swagatham Resource Management India Pvt Ltd No: 14 Sarathy Nagar 1st main road, Velachery, Chennai - 600 042 Time : 9am to 5pm [ Monday to Saturday ] Contact HR Sabitha # 7418027300 [ Call time 9am to 6pm Monday to Saturday]

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0.0 - 5.0 years

1 - 3 Lacs

Gurugram

Work from Office

We are looking for a customer-focused Waiter/Steward to join our restaurant team. You will be responsible for welcoming guests, taking orders, serving food and beverages, and ensuring an exceptional dining experience. 6 months of experience required Perks and benefits Accomodation and food will be provided

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1.0 - 3.0 years

2 - 3 Lacs

Ahmedabad

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Role Responsibilities Ensure food safety, quality and accuracy while maintaining Service With Speed (SWS) goals. Ensure all employees are well presented and in uniform. Conduct Product Tasting Drive before operations begin to ensure taste and quality are as per standards. Ensure team adheres to the assigned scripts while interacting with customers. Readiness of peak periods. Owns restaurants projections & forecasting for the shifts. Conduct daily review meeting before opening to brief team members about targets, wastages from day before, any issues, etc. Ensures clean & safe work environment for team & Customers. Owner of Preventive Maintenance Schedule & ENCON (Energy Conservation). Training and motivating team members. Owns Inventory Management. Team Members recognition and motivation efforts. Manage store petty cash and send bills to finance team. Provide on-going feedback to team members. Desired Candidate Profile Enthusiasm and willingness to learn. Team player. Commitment to customer satisfaction. Have a strong work ethic Age 23-30 Education Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management Experience Minimum 1 year of relevant experience Industry Preference F&B / Retails / QSR

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2.0 - 3.0 years

2 - 3 Lacs

Pune

Work from Office

Brand :- Subway Role & responsibilities The Assistant Restaurant Manager at Subway assists in overseeing the daily operations of the restaurant to ensure efficient and high-quality service. This role involves supervising and supporting the restaurant team, maintaining cleanliness and hygiene standards, and contributing to the achievement of sales and customer service goals. Assists Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions. Restaurant Manager is the in charge of a designated restaurant. Responsible for controlling day-to-day operations by scheduling labor, ordering food supplies and developing the restaurant team. Operate within standard operating procedures (SOPs). Team TrainingRole & responsibilities Preferred candidate profile Customer Satisfaction with best best product - Inventory Control - Revenue Management - Team Building/Leadership - Conflict Resolution - Budgeting - Candidates must have working experience in Restaurant & Hotel. Proven work experience as a Manager. Maintaining the restaurant's revenue, profitability and quality goals. Strong leadership, motivational and people skills. Candidate from QSR & Fast Food Preferred Hotel Management Graduate Perks and benefits 3 Lakhs to 3.5 Lakhs

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1.0 - 4.0 years

3 - 6 Lacs

Mumbai

Work from Office

Overall Purpose of The Job To achieve the targeted crew victualling rates established with clients and ensure that victualing service provided meets/exceeds clients expectations. To provide administered vessels with the necessary catering materials and supportive services in order to achieve consistent levels of victualing service within the given budgetary guidelines and as per client agreements. To assist clients swiftly and promptly with information or other supportive services that may be requested. To assist the various departments swiftly and promptly with information or other supportive services that may be requested. Key Responsibilities and Tasks To prepare quotations and purchase orders, facilitating procurement of provisions and other stores. To ensure prompt communication with the vessels under service. To monitor operating budgets and communicate any reporting issues or overconsumption to the respective vessels in cooperation with Administration Department. To monitor quality of victualing services delivered on board and ensure that these meet / exceed client and crew expectations. To communicate with clients in order to ensure smooth delivery of service. To implement operating standards, policies and procedures To communicate interoffice issues as required. To assist in the control of activities (as per company guidelines) in case of incidents or emergencies. Essential Good understanding of finance and possess good analytical skills. Strong computer skills, particularly in Microsoft Office and Accounting systems. Very good interpersonal, verbal and written communications skills. The highest personal integrity standards, a positive outlook and be self-motivated to develop & succeed. A good command of the English language both written and oral.

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2.0 - 7.0 years

9 - 10 Lacs

Jaipur

Work from Office

Negotiates with suppliers and verifies and authorizes purchase requisitions and purchase orders. Advises other departments on purchasing procedures and maintains full and up-to-date information regarding store inventory. CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; 2 years experience in procurement, purchasing, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in procurement, purchasing or related professional area CORE WORK ACTIVITIES Managing Supplier and Vendor Relations Negotiates with selected suppliers and obtains quotations. Coordinates and arranges site visits with contractors and end-users for obtaining necessary quotations. Keeps close and frequent contact with suppliers to maintain up-to-date market and product information Identifies and selects reliable and regular suppliers for daily food and beverage purchasing based on regular quotations. Attends and participates in food tasting panel for food and beverage evaluation and vendor selection. Prepares and negotiates contracts with selected suppliers Attends exhibitions/seminars for sourcing new suppliers and products with better price-performance. Persuades suppliers to offer or extend rebate program. Managing Procurement Activities Verifies and authorizes procurement orders Places orders and expedites deliveries Prepares tender invitations and executes tender openings for selected items and compares tenders for procurement decisions Sources alternative products with competitive prices, while striving to maintain better or comparable quality, standards and services. Prepares and submits monthly cost saving report to Director of Finance Explores opportunities for green procurement and actively participates in the recycling program. Provides suggestions to other departments to achieve cost savings while still fulfilling their requirements. .

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4.0 - 9.0 years

2 - 6 Lacs

Kolkata, Mumbai, New Delhi

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Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .

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0.0 - 2.0 years

1 - 4 Lacs

Gurugram

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Cloud Kitchen Manager & Accountant for Cloud Kitchen Chain Location: Gurgaon Job Type: Full-Time Experience: 1+ Years Food allowance Annual bonus

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1.0 - 2.0 years

0 Lacs

Vadodara

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Position: Hotel Management and Catering Technology Faculty Overview: Seeking an experienced individual for faculty position in Hotel Management and Catering Technology. Responsibilities include teaching courses, mentoring students, curriculum development, scholarly research, and departmental service. Qualifications: A Bachelor's degree in Hotel Management, Catering Technology, Hospitality Management, Culinary Arts, or a closely related field from an accredited institution is required. Master's degree in Hotel Management, Catering Technology, Hospitality Management. Ph.D. in Hotel Management, Catering Technology, Hospitality Management will be preferred. Teaching experience preferred Strong communication and organizational skills To Apply: Submit CV, cover letter, teaching philosophy, research statement , Resume and contact info to shivali.srivastava28166@paruluniversity.ac.in.

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2.0 - 7.0 years

2 - 3 Lacs

Mumbai

Work from Office

Roles and Responsibilities Manage daily operations of the restaurant, ensuring smooth service delivery to customers. Supervise a team of staff members, providing guidance and training as needed. Oversee inventory management, ordering supplies, and maintaining high standards of cleanliness and hygiene. Ensure compliance with company policies, procedures, and regulatory requirements. Analyze sales data to identify trends and opportunities for improvement. Desired Candidate Profile 2-7 years of experience in hotel or restaurant management (ARM/Captain). Strong leadership skills with ability to motivate teams. Excellent communication skills with ability to handle customer complaints effectively. Ability to work flexible hours including evenings, weekends, and holidays. Proficiency in BHM (Basic Hotel Management) principles. looking for Vegan Restaurant profiles Captain- min 2 yrs exp ARM- min 4yrs exp Floor Manager- Min 3yrs exp. Location- Pali Hills Bandra, Mumbai

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4.0 - 9.0 years

2 - 3 Lacs

Kolkata

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Organizing and managing the day-to-day operations of a cafe. Oversee staff, ensure excellent customer service, handle ordering and inventory, track financial records to increase profitability and customer engagement. Knowledge of Profit & loss

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5.0 - 9.0 years

5 - 8 Lacs

Jaipur

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The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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4.0 - 11.0 years

8 - 9 Lacs

Kochi

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The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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6.0 - 10.0 years

7 - 11 Lacs

Chandigarh

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Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity. Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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