Online Reputation Management INNsight Ineteractive

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

As an Online Reputation Management Executive at INNsight, you will play a crucial role in maintaining and improving the online reputation of the company. Your primary responsibilities will involve monitoring and enhancing the digital presence of the brand across various platforms to ensure a positive perception among the audience. Your duties will include: - Online Surveillance: Keep a close eye on online mentions, reviews, and comments about the brand, products, and services on different platforms like social media, review sites, and online communities. - Response Management: Craft appropriate and timely responses to customer feedback, both positive and negative, to promote transparent communication and address concerns effectively. - Content Creation: Develop and distribute engaging and informative content that highlights the brand's strengths and values while adhering to brand guidelines. - SEO Implementation: Use SEO strategies to increase the visibility of positive content and mitigate the impact of negative information in search engine results. - Review Generation: Encourage satisfied customers to share positive reviews and testimonials on relevant platforms. - Competitor Analysis: Monitor the online reputation of competitors to provide insights and recommendations for maintaining a competitive edge. - Crisis Communication: Develop and execute crisis communication plans to address reputation-threatening incidents effectively. - Reporting: Generate regular reports and analytics on online reputation metrics, providing insights and recommendations to senior management. Desired Profile: - Freshers and candidates with up to 1 year of experience are welcome to apply. - Experienced candidates should have relevant experience in online reputation management or a related field. - Bachelor's degree in Arts, Management, Marketing, Communications, Public Relations, or a related field. - Proven experience or basic understanding of online reputation management and digital marketing. - Strong knowledge of SEO principles and online analytics tools. - Excellent written and verbal communication skills. - Creative and strategic thinking abilities. - Strong problem-solving skills and attention to detail. - Proficiency in social media platforms and reputation management tools.,

Posted 3 weeks ago

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