287 Resourcing Jobs - Page 3

Company: Oliver Wyman Description: Oliver Wyman is now looking to recruit a Workflow Coordinator (Associate), to join our India office and be part of our IMEA (India Middle East Africa) team! The role will be based out of Gurugram office. Job Overview: As a Workflow Coordinator for Presentation Studio, you are responsible for triaging, prioritizing, and managing the studio s workflow and resourcing. You act as a key coordinator for creative production teams, ensuring resources are allocated effectively and deadlines are consistently met. Your role involves balancing workloads, monitoring project progress, and collaborating with all stakeholders to streamline processes and optimize efficiency. Expectations: Branding Maintain a good understanding of the brands values, visual identity, and tone of voice. Process Oversee workflows to ensure creative tasks are completed efficiently and within scope. Continuously evaluate and refine resource management and workflow systems for optimal delivery. Project/ Resource Management Triage incoming projects, assessing their alignment with business priorities and resource availability. Monitor project timelines and ensure all tasks meet deadlines and quality standards. Production Collaborate with team leads to resolve resource bottlenecks and maintain smooth production schedules. Coordinate with stakeholders to address capacity challenges. Creative Competency Maintain a high-level understanding of creative production workflows to manage project complexities effectively. Support the team by providing clear direction and prioritization aligned with project goals. Innovation & Adaptability Respond quickly to shifting priorities, adjusting plans to meet business and creative needs. Communication Serve as the central point of communication, ensuring all stakeholders are informed of project priorities and progress. Facilitate discussions to resolve conflicts and ensure alignment across teams Soliciting Opinion Gather feedback from creative and operational teams to identify areas for improvement. Incorporate client and stakeholder input to ensure alignment with expectations and project objectives. Leadership Guide teams in prioritizing tasks and managing workloads effectively. Mentor team members on best practices in resource management and workflow coordination Culture Promote a collaborative and efficient work environment that values clear communication and teamwork. Celebrate team achievements and create opportunities for professional growth. Ethics & Compliance Ensure resource allocation and workflows comply with organizational policies and legal standards. Proactively identify risks and develop strategies to mitigate them. AI Explore AI tools for resource forecasting, capacity planning, and workload optimization. Explore AI-driven analytics to predict and address potential workflow bottlenecks. Required Skills: Workflow Management: Strong ability to develop, implement, and refine workflows that ensure efficient resource allocation and smooth project progression. Resource Allocation: Proven skills in balancing workloads and optimizing team resources to meet deadlines and project demands. Communication Excellence: Clear and effective communicator, ensuring alignment between stakeholders, creative teams, and leadership throughout project lifecycles. Process Optimization: Experienced in identifying bottlenecks and implementing improvements to enhance efficiency and operational consistency. Collaboration and Flexibility: Skilled at fostering collaboration across teams, adapting to shifting priorities, and maintaining a welcoming, client-focused approach.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Servicenow-Development.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Dynamics365 Cloud Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud AWS Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Software Distribution & Patch management.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: IBM MQ Infra Admin.Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: MSSQL Database Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online.Experience1-3 Years.

MAIN PURPOSE OF ROLE Manages teams with focus on policy and strategy implementation and control rather than development. Short-term operational/tactical responsibilities. Responsible for designing, developing, implementing and updating electronic data systems in accordance with the needs of the organisation. MAIN RESPONSIBILITIES Under general direction, participates as high level technical expert in design development, coding, testing, and debugging new software or significant enhancements to existing software. Works with technical staff to understand problems with software and develops specifications to resolve them. Activities include evaluating, scheduling and resourcing development projects, investigating user needs, writing, testing and maintaining computer programs, and preparing systems documentation. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the development of software user manuals. May act as team leader on less complex projects. Assists in training less experienced software development staff. QUALIFICATIONS Education Bachelors Degree ( 16 years) Experience/Background Minimum 4 years

Job Type: Regular Employee Role: People Manager Experience: 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location: Hyderabad, Bangalore, Noida Post Title: Senior Manager, CSS Global SaaS Apps Delivery - India Job Description Do you want to work with exciting customers across all sectors in the industry If you have a passion for tech, a customer-centric approach, and a background in team management, services, service delivery and Cloud Technologies , come and grow your career with us. Join us! Oracle is a technology leader that s changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We re looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients technical landscapes through tailored support services. https: / / www.oracle.com / customer-success / You will be a member of leadership and management of engineering team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products. Responsibilities may be defined by named accounts, geography, product/solutions, or some combination thereof. Recruits, retains, develops, coaches, motivates, and generally manages multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Responsible for driving a high degree of satisfaction with Oracles products and related implementation services and ensuring referenceability for continued profitable revenue streams over the long term. Directly manages engineers/System Analysts, etc. with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. The role has responsibility to deliver services to customers all over NA, EMEA, LAD and APAC. Regular interaction with the internal account teams. Manages 12x7 model of remote delivery. General and Core Requirements: The background you should have for this job Minimum 10 years IT organization background. Proven experience of working within a strategic resourcing and delivery environment Lead and Managed a Team of 10+ members. Have experience in leveraging onshore and offshore teams, in multi-culture environment. Relevant technical knowhow and experience in Oracle products/technologies including Oracle EBS/ Fusion SaaS/ PeopleSoft, Cloud/OCI as well as people management experience, Project Management (PMP) certification or extensive Project Management experience, would be an advantage. Other related Technologies: Multi Cloud and Hybrid solutions. Solution designs and multi-Cloud integrations DevOps, AI and ML Strong EBS /Fusion is strongly recommended. Below mentioned Key Credentials with proven track record is needed: Working globally Building efficient delivery/virtual capabilities and teams Customer Management Supporting Sales, Presales and Project Managers Engineering Service Scoping Customer Focus Leadership / Leading Change Managing teams performance Promoting Business Ethics Problem Solving and Innovation High Communication quality Services delivery quality Resource Utilization Development Planning and Organizing Delivery Management Automation and Tooling Escalation Management What you will do Lead and develop a team of technical subject matter experts, responsible for working with customers to give the guidance and support the operation of different areas and services of Oracle database (offshore and onsite delivery, On premise and over cloud), delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development. You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting. Thrive in this crucial role! Scope of the role Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more country/region, covering core Data Management Pillar. Form part of the global CSS management team, with shared accountability for technical capability Be accountable as the point of contact, within the region/technology, to assure appropriate technical skills and resource coverage to fulfil CSS delivery commitments in the most efficient way - whether they be on-site, remote or third party Lead service/product development activities/initiatives as required Drive skills development of team members in line with CSS objectives, and their personal development plans, career goals (Individual contributors) Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and the skills needed to deliver proper, effective and efficient CSS Services Collaborate closely with other managers within the support organization. Develop strong relationships with partner organizations and other third parties as required to extend, in a flexible way, CSS delivery capacity Responsibilities Regular interaction with Sales, Presales, delivery teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Global Centres Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracle s and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation Key Strategic Deliverables: Driving Growth (enhance delivery capabilities, identify new opportunities, reduce expenses) Innovation (New Services, Process automation, New Tools, Product innovation, Build Competency). Enhance Visibility (Customer visibility, internal visibility). People Focus (Career development, Performance management) Operational Excellence (24x7 Operations, Fixed Scope services, Quality improvement) Achieve Revenue target. Achieve margin % target. Measurements Achieve quantitative objectives. The main KPIs for the role are: Team Utilization % Global Centers contribution % Staff development and retention Other Qualifications : MBA or/and PMP is recommended. 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management and project/customer/account management experience in a IT consulting/Professional Services organization preferred: Experience handling service contracts, tracking project expenses and profitability analysis of specific engagements Experience with large scale IT implementations at Customers that involves one or more core set of Oracle Applications modules Ability to spot proactive services to the benefit of customer Solid presentation skills and the ability to adjust communication content to a wide range of audiences (e.g. layperson, engineers and C-level executives) Experience in leading to digital/cloud transformation of a technical team Familiarity with Amazon Web Services, Azure, Google Cloud, or similar cloud platforms would be of advantage. Experience on leading deployment of Cloud solutions Career Level - M3 Career Level - M3 Job Type: Regular Employee Role: People Manager Experience: 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location: Hyderabad, Bangalore, Noida Post Title: Senior Manager, CSS Global SaaS Apps Delivery - India Job Description Do you want to work with exciting customers across all sectors in the industry If you have a passion for tech, a customer-centric approach, and a background in team management, services, service delivery and Cloud Technologies , come and grow your career with us. Join us! Oracle is a technology leader that s changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We re looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients technical landscapes through tailored support services. https: / / www.oracle.com / customer-success / You will be a member of leadership and management of engineering team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products. Responsibilities may be defined by named accounts, geography, product/solutions, or some combination thereof. Recruits, retains, develops, coaches, motivates, and generally manages multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Responsible for driving a high degree of satisfaction with Oracles products and related implementation services and ensuring referenceability for continued profitable revenue streams over the long term. Directly manages engineers/System Analysts, etc. with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. The role has responsibility to deliver services to customers all over NA, EMEA, LAD and APAC. Regular interaction with the internal account teams. Manages 12x7 model of remote delivery. General and Core Requirements: The background you should have for this job Minimum 10 years IT organization background. Proven experience of working within a strategic resourcing and delivery environment Lead and Managed a Team of 10+ members. Have experience in leveraging onshore and offshore teams, in multi-culture environment. Relevant technical knowhow and experience in Oracle products/technologies including Oracle EBS/ Fusion SaaS/ PeopleSoft, Cloud/OCI as well as people management experience, Project Management (PMP) certification or extensive Project Management experience, would be an advantage. Other related Technologies: Multi Cloud and Hybrid solutions. Solution designs and multi-Cloud integrations DevOps, AI and ML Strong EBS /Fusion is strongly recommended. Below mentioned Key Credentials with proven track record is needed: Working globally Building efficient delivery/virtual capabilities and teams Customer Management Supporting Sales, Presales and Project Managers Engineering Service Scoping Customer Focus Leadership / Leading Change Managing teams performance Promoting Business Ethics Problem Solving and Innovation High Communication quality Services delivery quality Resource Utilization Development Planning and Organizing Delivery Management Automation and Tooling Escalation Management What you will do Lead and develop a team of technical subject matter experts, responsible for working with customers to give the guidance and support the operation of different areas and services of Oracle database (offshore and onsite delivery, On premise and over cloud), delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development. You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting. Thrive in this crucial role! Scope of the role Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more country/region, covering core Data Management Pillar. Form part of the global CSS management team, with shared accountability for technical capability Be accountable as the point of contact, within the region/technology, to assure appropriate technical skills and resource coverage to fulfil CSS delivery commitments in the most efficient way - whether they be on-site, remote or third party Lead service/product development activities/initiatives as required Drive skills development of team members in line with CSS objectives, and their personal development plans, career goals (Individual contributors) Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and the skills needed to deliver proper, effective and efficient CSS Services Collaborate closely with other managers within the support organization. Develop strong relationships with partner organizations and other third parties as required to extend, in a flexible way, CSS delivery capacity Responsibilities Regular interaction with Sales, Presales, delivery teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Global Centres Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracle s and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation Key Strategic Deliverables: Driving Growth (enhance delivery capabilities, identify new opportunities, reduce expenses) Innovation (New Services, Process automation, New Tools, Product innovation, Build Competency). Enhance Visibility (Customer visibility, internal visibility). People Focus (Career development, Performance management) Operational Excellence (24x7 Operations, Fixed Scope services, Quality improvement) Achieve Revenue target. Achieve margin % target. Measurements Achieve quantitative objectives. The main KPIs for the role are: Team Utilization % Global Centers contribution % Staff development and retention Other Qualifications : MBA or/and PMP is recommended. 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management and project/customer/account management experience in a IT consulting/Professional Services organization preferred: Experience handling service contracts, tracking project expenses and profitability analysis of specific engagements Experience with large scale IT implementations at Customers that involves one or more core set of Oracle Applications modules Ability to spot proactive services to the benefit of customer Solid presentation skills and the ability to adjust communication content to a wide range of audiences (e.g. layperson, engineers and C-level executives) Experience in leading to digital/cloud transformation of a technical team Familiarity with Amazon Web Services, Azure, Google Cloud, or similar cloud platforms would be of advantage. Experience on leading deployment of Cloud solutions

The Resourcing Assistant represents Capita throughout the hiring process and upholds the highest levels of candidate engagement and experience. The Resourcing Assistant works closely under the direction of the Resourcing Delivery Manager and will often support the Resourcing Specialist group. The focus of the role is to actively support candidates and the Resourcing Specialist in hiring entry level talent to the business through face to face, online, and verbal contact from the start to the end of the hiring process to provide an exceptional end to end recruitment and candidate experience within their designated business division or location. Job title: Intern Job Description: Responsible for providing an exceptional candidate support during the hiring process Understands best practice relating to Diversity & Inclusion to help cultivate the right culture where difference is respected and encouraged Has strong communication skills that enables a strong rapport with candidates to establish rapport, trust and a sense of credibility Provide timely and accurate support to the Resourcing Specialist and Resourcing Manager Works as part of one delivery team creating a collegiate and collaborative team dynamic Responsible for ensuring process and data compliance in Workday ensuring that this is the system of record and to ensure risk around personal and sensitive data is minimised Responsible for ensuring that offer documentation is sent to candidates within the agreed timescale either directly or with support from Resourcing Shared Services Ensure adherence to processes in relation to the legal right to work and pre-employment screening Location: Mumbai , India Time Type: Full time Contract Type: Contractor Agency

Statistical Programmer II Location: Ahmedabad, Gujarat, India Requisition Number 690 On-site Advanced Clinical is a clinical development and strategic resourcing organization committed to providing a better clinical experience across the drug development journey. Our goal is to improve the lives of all those touched by clinical research approaching each opportunity with foresight, character, resilience and innovation. Based on decades of experience, we help our clients achieve better outcomes by conducting candid conversations and anticipating potential issues through our customized solutions. The Statistical Programmer II ( Programmer ) will have experience in all required areas of a Statistical Programmer I. The Statistical Programmer II is responsible for providing programming support for clinical trials. Responsibilities: Exceed expectations and responsibilities of a Statistical Programmer I Understand and implement CDISC and other regulatory standards Follow internal SAS programming conventions May serve as programming lead with responsibility for coordination of activities and timelines May prepare programming specifications for SDTM, ADaM and other derived datasets Apply knowledge of SAS programming to program/develop and/or validate statistical outputs according to the statistical analysis plan and other specifications; including but not limited to: SDTM, ADaM or other derived datasets Tables, listings and figures Review and provide input on case report form design Work effectively with other programmers, statisticians, data managers, database programmers and other cross-functional team members to ensure accurate and high-quality statistical outputs Standard Operating Procedures (SOPs) Strong understanding of departmental and company procedures; ability to guide others on procedures Additional Responsibilities Perform other duties as requested by management Qualifications: The ideal candidate should have a degree in Statistics, Computer Science, or a closely related field; work experience may be substituted for degree Minimum of 2 years direct SAS programming experience in pharmaceutical development or CRO environment Good knowledge of medical terminology and conduct and analysis of clinical trials Knowledge of relevant industry data standards (e.g. CDISC SDTM, ADaM, etc.) Excellent oral and written communication skills, organizational skills, and attention to detail are required

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company Role and responsibilities Role Purpose: Master Data Team Lead is responsible for leading the Master data process improvements and tools implementations in coordination with the global teams. In addition, is also responsible for Master Data object setup, modification and maintenance in various platforms, such as AX2012, Oracle and SAP S4 Hana, SAP EP21. The employee is responsible for supporting the process change testing, maintaining the process and system related documentation in comply with the company s rules and policies due to audit requirements. Key Objectives: Validate, create and maintain vendor master data records in various systems. Ensure the consistency of data across applications / platforms. Leading the VMD projects like implementation of tools - RDC, AEB, DUNS, Migration, Process improvements, etc. Responsible for timely, accurate data creation, maintenance, and deactivation of customer and vendor master data in different platforms. Ensure consistency of data across applications. Identify process improvement opportunities in current data structure, work processing, etc., and work with Business Process Owners, Business Process Specialists, SMEs and users to implement the opportunities to continually improve the system and process. Analyse and address affects caused by proposed changes prior to implementation and mitigate impacts to the business. Perform quality checks Perform mass update when it is required. Generate report from single or multiple platforms. Provide expertise in case of different master data object related issue, by initiating incidents based on the given information. Investigate and determine the root cause of the issues and make the necessary process modification/process improvement based on the results. Participate in projects and initiatives across multiple functional areas and regions where Master Data involvement or execution is required. Ensure data quality, compliance and consistency of master data across business systems. Validate, create and maintain vendor master data records in various systems. Ensure the consistency of data across applications / platforms. Leading the VMD projects like implementation of tools - RDC, AEB, DUNS, Migration, Process improvements, etc. Responsible for timely, accurate data creation, maintenance, and deactivation of customer and vendor master data in different platforms. Ensure consistency of data across applications. Identify process improvement opportunities in current data structure, work processing, etc., and work with Business Process Owners, Business Process Specialists, SMEs and users to implement the opportunities to continually improve the system and process. Analyse and address affects caused by proposed changes prior to implementation and mitigate impacts to the business. Perform quality checks Perform mass update when it is required. Generate report from single or multiple platforms. Provide expertise in case of different master data object related issue, by initiating incidents based on the given information. Investigate and determine the root cause of the issues and make the necessary process modification/process improvement based on the results. Participate in projects and initiatives across multiple functional areas and regions where Master Data involvement or execution is required. Ensure data quality, compliance and consistency of master data across business systems. Your qualifications and skills Requirements: 0-3 years of Oracle, SAP experience is a plus; Effective communication skills. Must have good verbal and written English language skills. Other language is an advantage. Advanced level abilities in MS Office (Microsoft Excel, Word, Power Point); Demonstrated ability to quickly learn and understand new process, systems; Good communication and interpersonal skills; ability to interact across multiple departments and levels of the organization by providing expertise in case of different master date related issues; Ability and willingness to act independently or with minimal instruction and take initiative; Good decision-making and problem-solving skills; Demonstrated understanding and commitment to internal control Work Experience 3 years or more experience in Shared Service environment and/or have financial background Industry Experience BPO/ Shared Services Education Graduate in financestream Functional Knowledge ERP experience, preferably Oracle/ SAP, Master Data object knowledge of customer, vendor Technical Knowledge Solid computer skills (Microsoft Office products, SAP) What we offer you Working at the world s only fully integrated aluminum and leading renewable energy company Diverse, global teams Flexible work environment/home office We provide you the freedom to be creative and to learn from experts Possibility to grow with the company, gain new certificates Attractive benefit package Please apply uploading your CV and optionally a cover letter. Only applications received through our online system will be considered, not via e-mail. Recruiter Lima Mathew Sr. HR Advisor People Resourcing A job where you make a difference. A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology youll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Click here to explore our world and the heart of our operations. Posted on: May 29, 2025 Location:

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Project Manager - Delivery Lead In this role, you will: Working within the Foundations IT Delivery Management team the role of the Delivery Lead is to own the relationship with respective value stream product owner(s), change leadership and stakeholders, to understand demand and organise supply capacity and delivery to meet requirements in line with expectations. In this role you are responsible for leading the delivery of specific outcomes that could take the form of projects and / or continuously evolving backlogs of work. In either scenario the responsibilities will include elements of planning, budget building and financial tracking, customer and stakeholder management through governance and communications etc. As a representative for the Delivery Team, you will participate in any local initiatives (e. g. HTI Delivery Excellence) and be the primary contact point for Delivery related matters that may impact or involve Foundations IT and act as a SME on delivery. You will support the team in managing stakeholder expectations on the delivery of agreed deliverables, engaging as necessary over and above the regular engagement by the Delivery Leads and act as a first point of escalation. You will help advise (the Foundations IT Head of Programmes) on the capacity and structure of the team by regularly engaging with business change delivery to understand upcoming demand, project priorities and requirements; other value stream delivery leads to agree scope, interlock plans etc. In conjunction with the delivery team develop and maintain a portfolio roadmap & pipeline of demand from customers, utilizing this to discuss pod capacity, resourcing decisions to match skills against demand with other peer ITPMs. Work with the Delivery Leads, Engineering Leads and pods to develop and operate best practice on agile delivery backlog, stories, sprint planning etc. Responsibilities will include (but not limited to): Active management of our customers and stakeholders to ensure we understand and exceed their expectations Ensuring all project reporting including progress, plan, risks, issues, and dependencies as well as other ad hoc requests meet expected standards Achieving and maintaining any delivery OKRs and reporting metrics dictated by the central Delivery Excellence team Inputs into periodic focus meetings to explain scope, status, and outlook to senior management. You will work closely with Foundations IT management, architecture, pod Technical Lead(s), Product Owners and Change / Transformation project managers for the successful delivery of agreed deliveries. Requirements To be successful in this role, you should meet the following requirements: Extensive experience in working in Agile delivery Identifies all relevant stakeholders (e. g. business, transformation / change and IT) and dependent parties (e. g. VS IT team) and maintains effective relationships with them Build relationships within technology, change delivery and other stakeholders. Demonstrable experience of managing projects including the management of engineering teams, project plans, budgets, risks, and issues Good communication and negotiation skills to manage demand versus capacity mismatches. Understands the VS / stakeholder strategy to enable proactive management of the delivery demand and be an active contributor to the delivery strategy Be able to facilitate all aspects of delivery and become a recognized go to single point of contact for your scope of your team s delivery. Timely escalation to the Portfolio Lead as and when required to enable effective issue management Active contributor to IT planning and VS planning to plan delivery priorities as required to meet VS delivery needs. Responsible for preparation and ownership of delivery reporting and artefacts in line with agreed delivery governance framework e. g. Clarity, NEXO, Spotlight Proactive communication of project progress, ensuring stakeholders are suitably informed You ll achieve more when you join HSBC. .

Performs a variety of administrative and coordination functions to support the Translation and Resourcing teams to deliver high quality results and on time delivery of translation projects. Applies working knowledge of the translation function and coordination skills to ensure effective resourcing and delivery of translation projects. This is a great opportunity for recent translation graduates or workers with administrative or project management experience but no translation degree to start in an entry-level role in the Localization Industry in an administrative role. Job Overview Key Responsibilities Operational Excellence Contacts freelance translators using the vendor database to staff translation projects. Communicates with manager and/or team on status of requests in a timely fashion. Ensures a high level of accuracy in the vendor database by ensuring Supply Chain update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators. Delivers Quality, Value, and Results Ensures qualified resources are identified by clarifying requirements for resources up front (e.g., specific skills, profile, availability). Monitors schedules of freelancers and alerts manager/team of potential resourcing conflicts (e.g., holidays, vacations.) Highlights new resources and performance histories/skills to team in order to identify the best resource for the project. Functional Excellence Actively learns about processes, policies and tools (e.g., vendor database) in order to perform his/her work efficiently and effectively. Learns strategies to identify the best resources for projects (e.g., understanding skills, search/selection techniques, resource planning.) Relationship Building Builds strong relationships with team members by demonstrating strong communication skills (e.g., clarifying requirements, providing timely updates). Works collaboratively with the Supply Chain team to ensure updates to the database. Demonstrates a high degree of professionalism when working with external vendors and freelancers. Skills & Experience Full Professional Proficiency in English (mandatory) Degree in Translation, Languages, Administration and similar or experience in Project Management or Administrative Assistance Strong organizational skills and attention to detail Ability to work under pressure to meet deadlines

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will be: The candidate must be able to work independently on end-end project delivery, and ensure implementation of projects. Expected to technically lead mainframe and document composition projects Build expertise within team through knowledge sharing sessions and adopting to new technologies The candidate must have good technical knowledge on OpenText Exstream 16. 5 on Windows and Linux platform. The candidate shall be able to work independently on OT Exstream and Mainframe projects. Work closely with project teams and should be able resolve any blockers Strong communication and stakeholder management skills, with the ability to deliver technical messages to a non-technical audience Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions Effective communication, collaboration, team, and presentation skills with a proven ability to operate effectively in a fast moving environment are essential Effectively do people and resourcing management like CDP, one on ones, skill management, leave management Ensure the projects are delivered within budget using clarity Knowledge of automation tool APPD, SONAR, JENKINS, G3, Control M would be added advantage. Candidate should be able to do Service management Role. Requirements To be successful in this role, you should meet the following requirements: Bachelors degree in Computer Science/Engineering or Equivalent. The person will be involved in requirement gathering, analysis, build, test and production support work and need to have below skills OT Exstream COBOL CICS JCL DB2 Endevor Requirements gathering Design Coding and Testing Implementation Team player Good communication

Hi, Greetings from Ashkom! We are hiring for the role of HR Recruiter (TA) for our organization Ashkom Media India Pvt. Ltd., position based at Mumbai (Andheri East). JOB DESCRIPTION Designation : HR Recruiter (TA) Location : Mumbai 2, Sharma compound ,Old Nagardas Road, Andheri (E) ...Nearby Metro station Experience : 0 to 5 years Notice Period : Immediate Joiner or 10 days Qualification : Any Graduate Job Responsibilities: • Using various Job portals & social media for recruitment • Handling end to end recruitment • Conduct initial screenings and interviews, Coordinate interview schedules, Extend job offers and negotiate terms • Collaborate with hiring managers to understand staffing needs Preferred candidate profile • Bachelor's degree • Proven experience in recruitment • Strong communication skills • Fresher can also apply

Good Communication skills Should under stand end to end recruitment , Designing and updating job descriptions Sourcing potential candidates using various Portals. Screening incoming resumes as well as application forms Interviewing candidates via various mediums (e.g. in-person, phone, video) Advertising jobs on careers pages, job boards, and social media Sending job offer and recruiting emails, and also answering queries related to compensation and benefits

Your role Location: Chennai Work Hours: 12 PM - 9 PM IST Work Mode: Onsite - 5 days a week Corpay is seeking an experienced Lead Data Scientist for our Cross-Border line of business. In this pivotal role, you will work closely with the North America Quantitative Analytics leadership team to lead and deliver high-impact data analysis and reporting in support of our Credit and Treasury functions. You ll lead a small team of analysts, provide mentorship and guidance, and ensure high-quality output - while remaining a strong individual contributor. This role is ideal for someone who thrives in a dynamic, high-impact environment, with a strong foundation in data analytics and engineering, and a keen interest in learning compliance and risk over time. What youll be doing Deliver and maintain complex business-as-usual (BAU) reports. Provide guidance and mentorship to junior and senior data scientists, ensuring quality and timely delivery of reporting and analysis. Partner with onshore teams to understand evolving data needs and business challenges. Perform detailed analysis on large and varied datasets, ensuring high data quality and actionable insights. Support integration of new data sources and adapt quickly to dynamic datasets. Proactively identify process inefficiencies and propose control measures or automation solutions. Drive operational reporting enhancements using SQL, Python, and Excel. Participate in the development and refinement of dashboards and visualizations when needed. Ensure timely communication and alignment with global stakeholders. 8-12 years of experience in data analysis, data engineering, or related roles. Bachelor s or Master s degree in Computer Science, Mathematics, Engineering, Statistics, or a related field. Strong proficiency in SQL, Python, and Excel . Working knowledge of VBA, data visualization, or AI tools is a bonus. Experience leading small teams and collaborating with cross-functional stakeholders. Familiarity with financial services is preferred but not required. Strong communication, troubleshooting, and time management skills. Comfort with shift hours and working from office is mandatory . About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpays Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CVs from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Hiring Manager Socrates S Team Risk About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high-quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Key responsibilities Vigilance mandate across three dimensions Preventive reducing occurrence of a lapse (violation of governance / policy requirements) Detective identifying verifying occurrence of a lapse Punitive deterring the occurrence of a lapse Address customer complaints / grievances raised to law enforcement authorities Engage liaise with law enforcement agencies / authorities locally Liaison with Government Authorities in handling local, on ground matters with police, managing investigations on fraud rings Maintain a strong network of LEA relationships, especially in focus regions covered, to leverage when addressing matters of customer complaints / frauds To build this network regionally, and maintain / grow on an ongoing basis, plan for engagement on the ground Required Skills Degree qualified with minimum 8+ years of relevant experience (Ex-LEA experience would be preferred) Hands-on approach in solving complex security problems Identifies stakeholder expectations, and adjusts language/ style to suit the listener; structures information to be well-reasoned and solution-focused Ability to balance risk, potential impact, resourcing, business drivers, and timelines Excellent verbal and written communication skills Ability to work independently on complex and confidential tasks Strong understanding of Pre and post-acquisition fraud risk, Unsecured Secured Credit underwriting skill, Customer Management Skill

Collect and analyze data from various internal and external sources. Clean and amalgamate data to make it conducive for analysis. Use programming, math, statistical, and analytical skills to interpret data. Design data modeling processes and create algorithms and predictive models. Share meaningful insights with peers and business stakeholders. Collaborate with other teams to understand business needs and provide data-driven solutions. Keep up with current trends and build competency in the team with Proof of Concepts ( PoCs ) and prototypes. Successfully manag e end to end delivery of data models (ML & DL) including architecture, infra. needs, resourcing, budgeting and prioritisation Lead and Guide Machine Learning Engineers with model selection, feature extraction and model building Conceive, plan and prioritize data projects Lead discussions with business stakeholders Build Business problem/need to Data Science problem statement and solution approach Align data projects with organizational goals Job Family Information Technologies & Systems

About Astound Digital At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary. Job Purpose Resource Manager sits within our newly formed Global Resource Management department, Astound Digital requires a Resource Manager to own and manage Global Resource Management activities across all technical practices. In this role you will get to Provide analysis and insight on Astound s Resource Capacity and Capability versus Project Demand and provide quality Management Information (MI) to Astound s Senior Leadership Team and Key Stakeholders Manage a small team of coordinators & work with Project Managers, Engineering Managers and Sales Operations Teams to fulfill project resource requirements Provide insight and work closely with the Vendor Management team for possible up and coming Sub-Contracting needs and existing Sub-Contracting needs Provide guidance and governance on Resource Management processes always looking for opportunities for continuous improvement Work with Talent Acquisition and Learning & Development Teams to provide medium- and long-term resourcing strategies Maximize the utilization of the PSA (Financial Force) Your skills and qualifications Resource Management experience and/or Project Management experience Experience working within a Technical Professional Services Environment An analytical mindset with experience analyzing and summarizing data Excellent communication and influencing skills Experience using Resource Management (ideally Financial Force) or Project Management Software Experience working in international, complex environments Operational experience working and maintaining enterprise software - MS Office, Google Workspace, JIRA, Confluence, Slack etc What we offer in return Work with people around the globe Off-the-Charts Career Growth: lear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level. Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide Why work for Astound Digital? Whether you re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!