376 Resourcing Jobs - Page 13

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Project Manager - Delivery Lead In this role, you will: Working within the Foundations IT Delivery Management team the role of the Delivery Lead is to own the relationship with respective value stream product owner(s), change leadership and stakeholders, to understand demand and organise supply capacity and delivery to meet requirements in line with expectations. In this role you are responsible for leading the delivery of specific outcomes that could take the form of projects and / or continuously evolving backlogs of work. In either scenario the responsibilities will include elements of planning, budget building and financial tracking, customer and stakeholder management through governance and communications etc. As a representative for the Delivery Team, you will participate in any local initiatives (e. g. HTI Delivery Excellence) and be the primary contact point for Delivery related matters that may impact or involve Foundations IT and act as a SME on delivery. You will support the team in managing stakeholder expectations on the delivery of agreed deliverables, engaging as necessary over and above the regular engagement by the Delivery Leads and act as a first point of escalation. You will help advise (the Foundations IT Head of Programmes) on the capacity and structure of the team by regularly engaging with business change delivery to understand upcoming demand, project priorities and requirements; other value stream delivery leads to agree scope, interlock plans etc. In conjunction with the delivery team develop and maintain a portfolio roadmap & pipeline of demand from customers, utilizing this to discuss pod capacity, resourcing decisions to match skills against demand with other peer ITPMs. Work with the Delivery Leads, Engineering Leads and pods to develop and operate best practice on agile delivery backlog, stories, sprint planning etc. Responsibilities will include (but not limited to): Active management of our customers and stakeholders to ensure we understand and exceed their expectations Ensuring all project reporting including progress, plan, risks, issues, and dependencies as well as other ad hoc requests meet expected standards Achieving and maintaining any delivery OKRs and reporting metrics dictated by the central Delivery Excellence team Inputs into periodic focus meetings to explain scope, status, and outlook to senior management. You will work closely with Foundations IT management, architecture, pod Technical Lead(s), Product Owners and Change / Transformation project managers for the successful delivery of agreed deliveries. Requirements To be successful in this role, you should meet the following requirements: Extensive experience in working in Agile delivery Identifies all relevant stakeholders (e. g. business, transformation / change and IT) and dependent parties (e. g. VS IT team) and maintains effective relationships with them Build relationships within technology, change delivery and other stakeholders. Demonstrable experience of managing projects including the management of engineering teams, project plans, budgets, risks, and issues Good communication and negotiation skills to manage demand versus capacity mismatches. Understands the VS / stakeholder strategy to enable proactive management of the delivery demand and be an active contributor to the delivery strategy Be able to facilitate all aspects of delivery and become a recognized go to single point of contact for your scope of your team s delivery. Timely escalation to the Portfolio Lead as and when required to enable effective issue management Active contributor to IT planning and VS planning to plan delivery priorities as required to meet VS delivery needs. Responsible for preparation and ownership of delivery reporting and artefacts in line with agreed delivery governance framework e. g. Clarity, NEXO, Spotlight Proactive communication of project progress, ensuring stakeholders are suitably informed You ll achieve more when you join HSBC. .

Performs a variety of administrative and coordination functions to support the Translation and Resourcing teams to deliver high quality results and on time delivery of translation projects. Applies working knowledge of the translation function and coordination skills to ensure effective resourcing and delivery of translation projects. This is a great opportunity for recent translation graduates or workers with administrative or project management experience but no translation degree to start in an entry-level role in the Localization Industry in an administrative role. Job Overview Key Responsibilities Operational Excellence Contacts freelance translators using the vendor database to staff translation projects. Communicates with manager and/or team on status of requests in a timely fashion. Ensures a high level of accuracy in the vendor database by ensuring Supply Chain update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators. Delivers Quality, Value, and Results Ensures qualified resources are identified by clarifying requirements for resources up front (e.g., specific skills, profile, availability). Monitors schedules of freelancers and alerts manager/team of potential resourcing conflicts (e.g., holidays, vacations.) Highlights new resources and performance histories/skills to team in order to identify the best resource for the project. Functional Excellence Actively learns about processes, policies and tools (e.g., vendor database) in order to perform his/her work efficiently and effectively. Learns strategies to identify the best resources for projects (e.g., understanding skills, search/selection techniques, resource planning.) Relationship Building Builds strong relationships with team members by demonstrating strong communication skills (e.g., clarifying requirements, providing timely updates). Works collaboratively with the Supply Chain team to ensure updates to the database. Demonstrates a high degree of professionalism when working with external vendors and freelancers. Skills & Experience Full Professional Proficiency in English (mandatory) Degree in Translation, Languages, Administration and similar or experience in Project Management or Administrative Assistance Strong organizational skills and attention to detail Ability to work under pressure to meet deadlines

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will be: The candidate must be able to work independently on end-end project delivery, and ensure implementation of projects. Expected to technically lead mainframe and document composition projects Build expertise within team through knowledge sharing sessions and adopting to new technologies The candidate must have good technical knowledge on OpenText Exstream 16. 5 on Windows and Linux platform. The candidate shall be able to work independently on OT Exstream and Mainframe projects. Work closely with project teams and should be able resolve any blockers Strong communication and stakeholder management skills, with the ability to deliver technical messages to a non-technical audience Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions Effective communication, collaboration, team, and presentation skills with a proven ability to operate effectively in a fast moving environment are essential Effectively do people and resourcing management like CDP, one on ones, skill management, leave management Ensure the projects are delivered within budget using clarity Knowledge of automation tool APPD, SONAR, JENKINS, G3, Control M would be added advantage. Candidate should be able to do Service management Role. Requirements To be successful in this role, you should meet the following requirements: Bachelors degree in Computer Science/Engineering or Equivalent. The person will be involved in requirement gathering, analysis, build, test and production support work and need to have below skills OT Exstream COBOL CICS JCL DB2 Endevor Requirements gathering Design Coding and Testing Implementation Team player Good communication

Hi, Greetings from Ashkom! We are hiring for the role of HR Recruiter (TA) for our organization Ashkom Media India Pvt. Ltd., position based at Mumbai (Andheri East). JOB DESCRIPTION Designation : HR Recruiter (TA) Location : Mumbai 2, Sharma compound ,Old Nagardas Road, Andheri (E) ...Nearby Metro station Experience : 0 to 5 years Notice Period : Immediate Joiner or 10 days Qualification : Any Graduate Job Responsibilities: • Using various Job portals & social media for recruitment • Handling end to end recruitment • Conduct initial screenings and interviews, Coordinate interview schedules, Extend job offers and negotiate terms • Collaborate with hiring managers to understand staffing needs Preferred candidate profile • Bachelor's degree • Proven experience in recruitment • Strong communication skills • Fresher can also apply

Good Communication skills Should under stand end to end recruitment , Designing and updating job descriptions Sourcing potential candidates using various Portals. Screening incoming resumes as well as application forms Interviewing candidates via various mediums (e.g. in-person, phone, video) Advertising jobs on careers pages, job boards, and social media Sending job offer and recruiting emails, and also answering queries related to compensation and benefits

Your role Location: Chennai Work Hours: 12 PM - 9 PM IST Work Mode: Onsite - 5 days a week Corpay is seeking an experienced Lead Data Scientist for our Cross-Border line of business. In this pivotal role, you will work closely with the North America Quantitative Analytics leadership team to lead and deliver high-impact data analysis and reporting in support of our Credit and Treasury functions. You ll lead a small team of analysts, provide mentorship and guidance, and ensure high-quality output - while remaining a strong individual contributor. This role is ideal for someone who thrives in a dynamic, high-impact environment, with a strong foundation in data analytics and engineering, and a keen interest in learning compliance and risk over time. What youll be doing Deliver and maintain complex business-as-usual (BAU) reports. Provide guidance and mentorship to junior and senior data scientists, ensuring quality and timely delivery of reporting and analysis. Partner with onshore teams to understand evolving data needs and business challenges. Perform detailed analysis on large and varied datasets, ensuring high data quality and actionable insights. Support integration of new data sources and adapt quickly to dynamic datasets. Proactively identify process inefficiencies and propose control measures or automation solutions. Drive operational reporting enhancements using SQL, Python, and Excel. Participate in the development and refinement of dashboards and visualizations when needed. Ensure timely communication and alignment with global stakeholders. 8-12 years of experience in data analysis, data engineering, or related roles. Bachelor s or Master s degree in Computer Science, Mathematics, Engineering, Statistics, or a related field. Strong proficiency in SQL, Python, and Excel . Working knowledge of VBA, data visualization, or AI tools is a bonus. Experience leading small teams and collaborating with cross-functional stakeholders. Familiarity with financial services is preferred but not required. Strong communication, troubleshooting, and time management skills. Comfort with shift hours and working from office is mandatory . About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpays Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CVs from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Hiring Manager Socrates S Team Risk About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high-quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Key responsibilities Vigilance mandate across three dimensions Preventive reducing occurrence of a lapse (violation of governance / policy requirements) Detective identifying verifying occurrence of a lapse Punitive deterring the occurrence of a lapse Address customer complaints / grievances raised to law enforcement authorities Engage liaise with law enforcement agencies / authorities locally Liaison with Government Authorities in handling local, on ground matters with police, managing investigations on fraud rings Maintain a strong network of LEA relationships, especially in focus regions covered, to leverage when addressing matters of customer complaints / frauds To build this network regionally, and maintain / grow on an ongoing basis, plan for engagement on the ground Required Skills Degree qualified with minimum 8+ years of relevant experience (Ex-LEA experience would be preferred) Hands-on approach in solving complex security problems Identifies stakeholder expectations, and adjusts language/ style to suit the listener; structures information to be well-reasoned and solution-focused Ability to balance risk, potential impact, resourcing, business drivers, and timelines Excellent verbal and written communication skills Ability to work independently on complex and confidential tasks Strong understanding of Pre and post-acquisition fraud risk, Unsecured Secured Credit underwriting skill, Customer Management Skill

Collect and analyze data from various internal and external sources. Clean and amalgamate data to make it conducive for analysis. Use programming, math, statistical, and analytical skills to interpret data. Design data modeling processes and create algorithms and predictive models. Share meaningful insights with peers and business stakeholders. Collaborate with other teams to understand business needs and provide data-driven solutions. Keep up with current trends and build competency in the team with Proof of Concepts ( PoCs ) and prototypes. Successfully manag e end to end delivery of data models (ML & DL) including architecture, infra. needs, resourcing, budgeting and prioritisation Lead and Guide Machine Learning Engineers with model selection, feature extraction and model building Conceive, plan and prioritize data projects Lead discussions with business stakeholders Build Business problem/need to Data Science problem statement and solution approach Align data projects with organizational goals Job Family Information Technologies & Systems

About Astound Digital At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary. Job Purpose Resource Manager sits within our newly formed Global Resource Management department, Astound Digital requires a Resource Manager to own and manage Global Resource Management activities across all technical practices. In this role you will get to Provide analysis and insight on Astound s Resource Capacity and Capability versus Project Demand and provide quality Management Information (MI) to Astound s Senior Leadership Team and Key Stakeholders Manage a small team of coordinators & work with Project Managers, Engineering Managers and Sales Operations Teams to fulfill project resource requirements Provide insight and work closely with the Vendor Management team for possible up and coming Sub-Contracting needs and existing Sub-Contracting needs Provide guidance and governance on Resource Management processes always looking for opportunities for continuous improvement Work with Talent Acquisition and Learning & Development Teams to provide medium- and long-term resourcing strategies Maximize the utilization of the PSA (Financial Force) Your skills and qualifications Resource Management experience and/or Project Management experience Experience working within a Technical Professional Services Environment An analytical mindset with experience analyzing and summarizing data Excellent communication and influencing skills Experience using Resource Management (ideally Financial Force) or Project Management Software Experience working in international, complex environments Operational experience working and maintaining enterprise software - MS Office, Google Workspace, JIRA, Confluence, Slack etc What we offer in return Work with people around the globe Off-the-Charts Career Growth: lear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level. Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide Why work for Astound Digital? Whether you re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!

Resource Manager sits within our newly formed Global Resource Management department, Astound Digital requires a Resource Manager to own and manage Global Resource Management activities across all technical practices. In this role you will get to Provide analysis and insight on Astound s Resource Capacity and Capability versus Project Demand and provide quality Management Information (MI) to Astound s Senior Leadership Team and Key Stakeholders Manage a small team of coordinators & work with Project Managers, Engineering Managers and Sales Operations Teams to fulfill project resource requirements Provide insight and work closely with the Vendor Management team for possible up and coming Sub-Contracting needs and existing Sub-Contracting needs Provide guidance and governance on Resource Management processes always looking for opportunities for continuous improvement Work with Talent Acquisition and Learning & Development Teams to provide medium- and long-term resourcing strategies Maximize the utilization of the PSA (Financial Force) Your skills and qualifications Resource Management experience and/or Project Management experience Experience working within a Technical Professional Services Environment An analytical mindset with experience analyzing and summarizing data Excellent communication and influencing skills Experience using Resource Management (ideally Financial Force) or Project Management Software Experience working in international, complex environments Operational experience working and maintaining enterprise software - MS Office, Google Workspace, JIRA, Confluence, Slack etc

Collect and analyze data from various internal and external sources. Clean and amalgamate data to make it conducive for analysis. Use programming, math, statistical, and analytical skills to interpret data. Design data modeling processes and create algorithms and predictive models. Share meaningful insights with peers and business stakeholders. Collaborate with other teams to understand business needs and provide data-driven solutions. Keep up with current trends and build competency in the team with Proof of Concepts ( PoCs ) and prototypes. Successfully manag e end to end delivery of data models (ML & DL) including architecture, infra. needs, resourcing, budgeting and prioritisation Lead and Guide Machine Learning Engineers with model selection, feature extraction and model building Conceive, plan and prioritize data projects Lead discussions with business stakeholders Build Business problem/need to Data Science problem statement and solution approach Align data projects with organizational goals

Prepare feasibility study reports to meet brief requirements in the agreed format and review with the Local iCRC Head of MEP Agree and monitor scope of works with the Local CRC Head of MEP Clearly define building requirements and purpose of use with the Local CRC Head of MEP and WSP in India CA Team to allow detailed design Carry out detailed design to WSP in India, CA Building Regulations and relevant Code of Practice and standards ensuring Construction Design and Management (CDM), QA and technical review and sign off by the Local iCRC Head of MEP, including complex calculations and co-ordination issues Review and monitor the production of calculations including QA, technical reviews and sign off Ensure that information for project costing preparation is completed in requisite detail and to deadlines, and keep the WSP India CA Team informed regarding design progress through explanation of design decisions Provide documentary information via the WSP India CA Team to assist in the preparation of tender documents, ensuring that information for tender preparation is completed in requisite detail and to deadlines, and keep the WSP India CA Team informed regarding design progress through explanation of design decisions Co-ordinate project contracts documents (drawings and specifications) and reviews input from team members Deal with the day to day queries from the WSP India CA Team, ensuring that relevant information is available on time for construction activity Report to the WSP India CA K Team in association with the Local CRC Head of MEP any variance between the works constructed and the design intent Project manage commissions from the WSP India CA Team, using applicable project management tools Lead the design process and encourage the rest of the team to deliver appropriate and cost effective solutions to the agreed programme. Follow in full the document control, archiving CDM and QA processes relevant to project work, ensuring drawings, specifications, reports and correspondence are issued, and filed in an appropriate manner, coach junior staff in their usage Technical and Project Management Raise the level of technical competence within the teams Implement delivery and quality measurement processes Promote technical excellence in all our projects Undertake technical reviews, checks and contribute to the concept design Provide continuous feedback to the Local Head of CRC on the effectiveness of the protocols and processes in place with a view to continuous improvement Develop positive professional relationship with the WSP in India CA Team, communicating openly about project progress Participate in team meetings, disseminate information within the team, and communicate with other teams in WSP in India Identify and act on, or refer, potential risk issues and follow in full the company commercial and contracting processes Manage delegated tasks to ensure that deadlines are met and flag resourcing concerns to team leader Identify and flag additional fees to the Local CRC Head of MEP Complete timesheet accurately ahead of weekly deadlines Assist in elements of financial management Deputise for team leader Prepare and support to BIM Team Through review on BIM Models Clash removing in BIM models Prepare all Setups required in BIM Models Delegate Works to the BIM Team Monitor the BIM Progress

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer. In this role, you will: Providing system functional support at a global level for a variety of task; including but not limited to: System Administration of the HR Systems, Building new configuration within the system, Troubleshooting system issues and escalating as appropriate, Creating Functional Support Documentation to be used for training team members, System support for all end users. Managing issues to ensure timely resolution strong time management to review current issues raised in the queue and escalating issues as needed. Understand, build and amend the specific functionality of the HR systems and related resourcing technologies (Integrations). Mining and documenting technical knowledge gathered and publishing related technical documentation. Ensure globally consistent and sustainable HR system configuration standards are adhered to. Assisting with support-related projects and initiatives from Management and HR Business Partners in all system functional aspects. Ability to take on, monitor, troubleshoot and quickly resolve queries and issues. Ability to escalate in detail to the System Team Leader any system queries and issues that require specialist intervention. To understand and support the delivery of any critical initiatives that involves HR systems and related technologies. To proactively support the Global HR IT Function. To work with relevant parties to resolve any issues with the HR systems and related technologies. Assisting other team members to further troubleshoot and analyze technical issues. Requirements To be successful in this role, you should meet the following requirements: Excellent English spoken and written communication. Minimum 2 years of technical experience within a business resourcing environment Minimum 1-year experience with managing administrative (system) tasks in an Applicant Tracking System (ATS) Minimum 1-year experience of troubleshooting and resolving issues with an ATS system or related HR systems. Experience with SAP HR. Taleo Background within a technical support environment Knowledge of Learning, Resourcing, Employee Central, Performance & Rewards Management Processes

Support work to set the vision and strategy for data products across Global Supply Chain, guided by a clear understanding of business value and customer needs. Translate business needs into requirements as input into the design, build, and iteration of the data product. Create and maintain data product roadmaps, leading the ongoing delivery and management of the product from inception to maturity. Act as the voice of the business to prioritize building what matters most to enable the strategic goals of the enterprise. Own and manage a feature backlog, teaming with architects, analysts, and engineers to elaborate requirements. Collaborate with the IT organization to ensure appropriate resourcing and prioritization to meet business timelines. Own and manage the business metadata and metrics for their data products. Engage and collaborate with partners and stakeholders to gather input and communicate plans, timelines, and deliveries. Champion agile, iterative development processes while ensuring data products are Findable, Accessible, Interoperable, and Reusable. Essential Skills/Experience Understanding of the principles of Data Product Management, ideally having worked in a similar Data Product Manager role Supply Chain Management knowledge Familiarity with data engineering concepts such as ETL, data modelling, data lakes/databases, reference data, master data etc Experience leading or working on agile development teams Requirements development and prioritization skills Excellent leadership, communication, influencing, and stakeholder management skills Experience establishing, communicating, and executing product roadmaps Strong analytical and problem-solving abilities with the ability to make data-driven decisions Desirable Skills/Experience Experience of working in a global organization where partners and project teams are geographically dispersed bachelors degree or higher in a scientific or technical subject area Relevant experience in the pharmaceutical industry Ability to work in a fast-paced, dynamic environment and manage multiple streams of work simultaneously Familiarity with data science, data visualization, and reporting concepts

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Generative AI. Experience: 8-10 Years.

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Digital Channels Middleware Platforms, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm s risk, controls, compliance, and regulatory requirements Manages timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery Coordinate and manage stakeholders to ensure smooth delivery of product features Create presentations and documentation, including product feature release updates Communicate with senior leadership and promote product features to align with strategic goals. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams Exceptional critical thinking and analytical skills Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment Strong communication and interpersonal skills Customer focused with the ability to turn insights into action Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework Strong expertise and experience in working within an agile product delivery lifecycle Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics

Active Lead 8+ YRS PUNE/HYDERABAD/BANGALORE Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work withWelcome to Zensar! Read on for more details on the role and about us. Skills required to contribute: Strong Supply Chain domain experience with knowledge of Manhattan WMS. Should have knowledge of WM 2018 or above. Deep expertise of configurations, implementations, troubleshooting and support and other Manhattan solutions such as Yard Management, Slotting Optimization, SCI Reporting, etc, preferred. Minimum 3 years of experience in WM Active. Should have experience in Supply Chain with functional knowledge of Distribution and 3PL Logistics with respect to multiple retail industries like Apparel Fashion, Speciality retailing, Grocery, General Merchandising, etc. would be a plus. Will be responsible for the Software Development in agile environment including requirements definition, solution Design, Functional Specification and implementation of WMS solution extensions and integrations. Experience with transportation management applications of leading multi-carrier parcel and LTL (Less Than Truckload) and TL (Truck Load) shipping systems will be a bonus. Experience in other related systems including Labor Management Systems (LMS), Yard Management Systems (YMS) and Warehouse Controls /Execution Systems (WCS/WES) with Manhattan WMoS to integrate with sorters, conveyors, GTP, etc will be preferred. Experienced in Interface mapping with downstream and upstream systems. Desired Skills: Implement project from inception through delivery as the subject matter expert as well as fostering and maintaining strong Client relationships during and post design engagements. Participate in integration meetings with to determine system requirements and specifications relative to integration mapping and product configuration. Ability to research and recommend custom design to resolve client/business issues/problems and interpret business requirements into application configuration tasks. Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains. Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing. Ensure all customer and business process enhancement requests are aligned with the scope of the core system. Good communication skills - Verbal Written.

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Review and design resourcing plans to deliver against project deliverables while leveraging internal resources, third party contractors and partners. Partners with Operations to ensure resource revenue forecasting is accurate Conduct practice reviews providing recommendations and actions to improve the health, performance, and delivery of projects by aligning the right staff to project deliverable to increase utilization, improve margin by assigning work to lower cost resources, and driving better forward planning. Plan and analyze work for Global Services workforce developing staffing plans factoring increases or decreases We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. *Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Your role To work within Corpays technology function to deliver effective support to customers of Corpay Complete software. Responsible for analyzing and investigating software issues raised by clients, identifying the appropriate solution, and prioritizing against the client s business requirements, planned future development and available resource. What youll be doing Roles & Responsibilities To investigate verified application issues within defined timelines depending on priority of the issue. Provide update on the issue on timely manner ensuring escalation matrix is followed. Identify resolutions whilst ensuring the integrity of the software application in relation to the generic customer base. Create detailed technical support documentation where required. Provide support and guidance to users and colleagues To work closely with the Design, Test and Development teams to ensure we understand future functionality and deliver a consolidated solution. To specify, develop and implement interfaces to support the core product. To input into the production of detailed estimates of resource timings. To be responsible for monitoring personal project performance against the plan and, where necessary, take appropriate corrective actions to ensure project goals are met. Ability to work in shifts, Full time Work from Office only. Skills Required Java Programming Spring Framework Postgres/MSQL Database Restful & SOAP webservices Proficient communication skills in English Experience Required 0-1 years of relevant experience Degree/Graduate About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpays Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CVs from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Medicine moves too slow. At Velsera, we are changing that. Velsera was formed in 2023 through the shared vision of Seven Bridges and Pierian, with a mission to accelerate the discovery, development, and delivery of life-changing insights. Velsera provides software and professional services for: AI-powered multimodal data harmonization and analytics for drug discovery and development IVD development, validation, and regulatory approval Clinical NGS interpretation, reporting, and adoption With our headquarters in Boston, MA, we are growing and expanding our teams located in different countries! Position Overview: We are seeking a highly experienced and visionary Vice President of Engineering to lead our tech teams and drive the strategic direction of our technological development. The ideal candidate will have extensive experience in managing large-scale SaaS platforms, driving structural and operational transformation in organizations, driving programs that upskill and cross skill people, creating operational and engineering excellence frameworks and a deep understanding of our core technologies, including Java, .NET,, AWS, Kubernetes, RDS, etc. While Velsera is a remote first company, our preference is to find a candidate in Pune given most of our technology teams operate out of our Pune office. What will you do? Be a thought leader in transforming and modernizing engineering systems into technology lead digital products with modularisation, separation of concerns balanced with having the right amount of micro services. Own and drive resourcing and roadmap decisions with stakeholders balancing tech investments, regulatory obligations, and allocation of investments towards various revenue streams such as licensing revenue and customization asks. Owns transitioning of vendor staffed team to Velseras internal teams either via transfer model or hire in and build in parallel. Delivers exceptional, high-quality software products across multiple teams spanning across modular products under one broad digital product umbrella (think Salesforce/Office) Regional leadership for Engineering in India with potential dotted line reporting responsibilities for wider tech. Creates scalable frameworks to manage incoming requests into the tech, prioritize and roadmap them while working with delivery and product organizations Define how tech can add to Velseras moat and develop and implement the strategic technology roadmap. Work closely with stakeholders to align technology initiatives with business objectives. Communicate the technology strategy and progress to stakeholders, including the executive team. What do you bring to the table? Deep expertise in modern tech stacks : Proficient in technologies such as Java , .NET , AWS , Kubernetes , and RDS . Cloud-native development experience , especially in designing and scaling SaaS platforms . Strong understanding of software architecture principles : modularization, microservices, separation of concerns, and scalability. Proven track record in senior engineering leadership roles , preferably VP-level or equivalent. Experience in defining and executing strategic technology roadmaps aligned with business goals. Ability to lead large, distributed engineering teams while maintaining high performance and alignment. Experience driving large-scale structural and operational transformations in tech organizations. Skilled in transitioning from vendor-based models to in-house engineering teams . Demonstrated success in implementing engineering excellence frameworks and agile transformation initiatives. Strong background in upskilling, cross-skilling , and building high-performing teams . Ability to attract, retain, and develop top engineering talent across geographies. Experience leading organizational development programs that align team growth with evolving business needs. Comfortable working at the intersection of technology, product, and business . Experience in balancing multiple revenue streams such as licensing and customization work. Excellent communication and executive reporting skills. Capable of translating complex technical topics into business-relevant narratives for C-level stakeholders. Proven ability to align engineering goals with broader business strategies and communicate progress effectively. Key Competencies: Strategic Technology Leadership Proven ability to define, communicate, and execute a long-term technology vision aligned with business goals, while modernizing legacy systems into scalable, modular digital platforms. SaaS Platform Expertise & Cloud Architecture Deep technical knowledge and hands-on experience in managing large-scale SaaS platforms using technologies such as Java, .NET, AWS, Kubernetes, and RDS, with a strong focus on operational efficiency and scalability. Organizational Transformation & Talent Development Experience in driving structural and cultural change through upskilling/cross-skilling initiatives, transitioning vendor teams to in-house capabilities, and fostering engineering excellence across distributed teams. Product & Engineering Delivery Excellence Demonstrated ability to deliver high-quality software across multiple teams, manage complex product portfolios, and implement frameworks that balance innovation, tech debt, compliance, and business priorities. Cross-functional Collaboration & Stakeholder Management Strong track record of working with cross-functional stakeholders product, delivery, and executive leadership to align technology roadmaps with business outcomes and communicate progress effectively. Our Core Values People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health. We practice empathy by treating others the way they want to be treated and assuming positive intent. We are proud of our inclusive diverse team and humble ourselves to learn about and build our connection with each other. Patient focused. We act with swift determination without sacrificing our expectations of quality . We are driven by providing exceptional solutions for our customers to positively impact patient lives. Considering what is at stake, we challenge ourselves to develop the best solution, not just the easy one. Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers. We take ownership of our results as we know what we do matters and collectively we will change the healthcare industry. We are thoughtful and intentional with every customer interaction understanding the overall impact on human health. Curious. We ask questions and actively listen in order to learn and continuously improve . We embrace change and the opportunities it presents to make each other better. We strive to be on the cutting edge of science and technology innovation by encouraging creativity. Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard. We improve our sustainability by encouraging discussion and taking action as it relates to our natural, social and economic resource footprint. We are devoted to our humanitarian mission and look for new ways to make the world a better place. Velsera is an Equal Opportunity Employer: Velsera is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, colour, gender, religion, marital status, domestic partner status, age, national origin or ancestry.

As a Product Operations Manager you co-lead and manage, together with a Product Manager and a Tech Lead, a complex, globally deployed, high-impact scientific software product. Together you ensure your Product contributes to an intentional, integrated, and capability-based product architecture and continuously increases the value defined by the strategic mandate of your Product Line to deliver significant impact to BR drug discovery Key Responsibilities: As a co-lead and a member of a cross-functional, matrixed team, consisting of software and data engineers, business analysts, designers and user supporters, your primary responsibilities will include: Overseeing operational aspects for one or more software applications within the product. Mitigating operational risks through proactive incident detection and resolution. Managing and troubleshoot incidents, including investigating and resolving recurring issues. Providing end-user support, communication, knowledge-base documentation, and training. Leading vulnerability management efforts, ensuring security, compliance, usability, performance, and sustainability requirements are met. Ensuring license compliance, apply patches, and manage roll-outs and upgrades. Coordinating small teams of external application supporters, ensuring effective prioritization of operational activities. Monitoring key system performance metrics and facilitate operational excellence of the product, ensuring cost-effectiveness and sustainability, including external resourcing and process automation. Ensuring adherence to Novartis global Information Security and Quality standards and policies for all products/services. Ensuring regulatory compliance (eg, GLP GCP) standards and policies for GxP products/services, where applicable. Reflecting operational activities and outcomes on product roadmaps. Engaging with other product teams within and across product lines to leverage operational synergies. Education Qualifications University degree in computer sciences, business or similar Experience Proven experience in software support, IT operations, or software development within complex business environments. Highly collaborative with a strong track record as a team player. Excellent communication skills, including technical documentation. Familiarity with Agile software development and the Software Development Life Cycle (SDLC). Knowledge of Information Technology Service Management (ITSM). Experience with DevOps tools. Proficiency with troubleshooting in Linux-based environments. Foundation in Amazon Web Services (AWS) or other cloud environments. Understanding of authentication protocols. +7 years relevant subject matter expertise, obtained through experience or education in software support or operations in a complex environment Experience in IT or informatics Familiarity with drug discovery research or life sciences

Title: Client Services Intern Role Overview You will play a crucial role in providing support to the Client Services team across a wide range of projects. You will assist the team members with the day-to-day activities of your assigned projects. Your main tasks will be cross-department project coordination to ensure an easy flow of communication with all departments involved in the project (client services, strategy, creative, and production) along with research and audit. Job Responsibilities Manage daily activity in client relationships and project management: organizing internal and external meetings, providing clear and concise meeting reports, and updating associated project status. Collaborate with the strategy and creative teams in preparing briefs and participating in ideation sessions along with learning about the category and business. Working with the team to ensure up-to-date resourcing for each project. Schedule meetings and follow-ups, helping the teams stay on top of their deadlines. Participating in project meetings and taking minutes for follow-up actions. Experience Needed / Our Requirements Currently pursuing or recently completed a Bachelors or Masters degree in Business Administration, Marketing, or a related field. Good organizational and time management skills, with the ability to multitask and prioritize effectively. Ability to take complete ownership and responsibility of running a project end-to-end. Good communication and interpersonal skills, with a proactive and can-do attitude. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite. Ability to work independently and as part of a team in a fast-paced environment. Prior internship or work experience in a similar role would be an advantage. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. Landor, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #LI-DNI #LI-DNP

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Asst. Director - Integration Test This role requires the candidate to MUST HAVE significant experience (10+ years) of integration -testing of enterprise platforms with multiple chained systems and a demonstrated ability to use tools for testing the integration between these systems. While it is not a MUST HAVE, any experience - either academic or professional - in the health / healthcare / insurance / health-insurance space would be a big plus. Holding any test related certification will also be a big plus. As a Asst. Director - Integration Test, your typical week might include the following... Planning, executing, managing, tracking, reporting of Tech Integration testing for the integrated PHI platform system components. Reviewing e2e design and requirement to understand project s functional and non-functional requirement. Identify integration points to determine where different components or systems need to be integrated and tested. Defining integration testing objectives clearly outlining outcomes to be achieved. Developing an integration testing strategy, deciding on approach, techniques and tools. Creating integration test plans, document the scope, approach and timelines. Identify, setup and configure test environments for integration testing. Determining test data - identification and availability. Estimating integration testing effort and resourcing. Developing integration test cases ensuring adequate coverage of all integration points. Reviewing and refining the plan with stakeholders. Execution of integration tests. Monitor integration test results and log defects. Analyse errors, and debug root cause using appropriate tools. Report defects and track to closure, including retesting of fixes. Collaboration with appropriate stakeholders. Test summary and status reporting. Signing off integrated tech deliveries into UAT. Note: UAT shall be conducted by business users. Supporting UAT and pre-post deployment testing. IMP: This is primarily a hands-on role, and not just a supervisory role. You could be the right candidate if you have MUST be a hands-on expert at Postman, Blaze Meter (or similar tools) for API-based testing. MUST be a hands-on expert on Dynatrace, or similar unified end-to-end observability tools. MUST be a hands-on expert on Data Bowl, or similar data collaboration/testing tools. MUST be proficient at reading, understanding deciphering Open standards APIs - JSON, XML, RPC. MUST be able to practically derive - from component designs and/or solution designs - the sequence of API calls, and the APIs between system-components, for functional journeys to work E2E across the PHI tech platform. MUST be able to chain APIs, in the right order and with possible loopbacks, for journeys which involve multiple system-components AND multiple steps, so as to conduct API-based integration-testing. MUST have demonstrable experience debugging APIs between system-components - at individual attribute level. MUST have experience using Jira, Confluence, etc Thrive in environments that celebrate co-creation and collaboration. High resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure. Have the ability and willingness to be hands-on with strong attention to detail. Can work independently and handle multiple concurrent initiatives. Have excellent organizational, vendor management, negotiation, and prioritization skills. This could be the gig for you if you Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Location: Mumbai only Work From Office only Reporting to: Chief Information Technology Officer, or his direct (TBD) Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Ciklum is looking for Senior Resourcing Consultant to join our dynamic team and embark on a rewarding career journey. Lead end - to - end recruitment cycles for senior and niche roles across multiple departments, ensuring a streamlined and timely hiring process. Collaborate with hiring managers to understand workforce planning needs and provide strategic sourcing solutions. Develop and execute proactive talent acquisition strategies, leveraging social media, networking, and database searches. Mentor and support junior recruiters, sharing best practices and industry insights. Build and maintain a strong candidate pipeline and employer branding initiatives. Use data analytics to track hiring metrics and recommend process improvements. Ensure compliance with recruitment policies, diversity goals, and labor regulations. Manage vendor relationships and external partnerships for talent acquisition support.

The Director, Delivery Mgmt India is accountable for the delivery and quality of the Expert Services engagement portfolio in India. In close collaboration and alignment with the Customer Excellence Group leadership, the Delivery Manager ensures our Customers Success in India. This role also leads the Engagement Management team that delivers the defined solution scope to meet the customer s desired business outcomes. This requires the DM to build / lead the Engagement Management team and collaborate across business functions, customers and partners, ensuring proper governance is followed to gain stakeholder support for the project. Hires, coaches, mentors and leads the team of Customer Excellence Group Program / Engagement Managers to achieve the ServiceNow goals and create a culture of high performance. Provides strategic thinking, building and executing a business plan to meet the India region objectives. Has strong business acumen, providing an accurate financial forecast and sound business metrics including revenue, resourcing, utilisation and unscheduled backlog. Leads the delivery team throughout large complex engagements, engaging at executive and sponsor levels with internal and external Customers and key stakeholders. Champions ServiceNow s leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner. Communicates and acts as the escalation point of contact to facilitate collaboration, decision making, internal alignment and customer buy-in on proposed solutions. Drives high customer satisfaction as reflected in Customer Survey scores. Collaborates with the Sales Account Team, Global Resource Management, Customer Excellence Group leadership, Partners, and Customers to understand the customer and the engagement; including business challenges, key stakeholders, issues, and business value being delivered. To be successful in this role you have: 15+ years progressive experience as part of a professional services organisation; or equivalent education/experience 10+ years leadership experience in delivery within a professional services organisation; highly desirable in cloud based solutions using agile deployment methodology Ability to travel up to 25% Creative, entrepreneurial spirit with comfort running initiatives and program independently within a start-up paced environment Success driving complex issues through analysis and resolution Experience working collaboratively and cross-functionally Excellent written and verbal communication skills at the Cx level