Functional Consultant - SAP C4C Module Carbynetech

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You have strong functional and technical knowledge of SAP C4C sales and service cloud, which includes mastery of master data, transactional data, workflow rules, business roles, page layout, custom fields, surveys, activity planner, reports, dashboards and mash-ups. You have experience in C4C service configurations and working with iBase, warranty, ticket/work ticket, contracts, maintenance plans, and service process integration with SAP ERP. Additionally, you have experience in C4C sales configurations, including account hierarchy, visits and route planning, resource scheduler, territory management, campaign process, etc. Your expertise extends to C4C ECC integration scenarios and troubleshooting integration issues using code-list mapping and ID mapping. You have experience in UI designing, extensibility, and embedded components using Cloud SDK. Furthermore, you are adept at developing and consuming OData services, web services, and APIs for C4C integration with other systems. Your skills also include proficiency in ABAP, CDS, OData, web services, BAPI, middleware, and WebUI development for SAP CRM services. Your role as a Techno functional consultant in C4C sales & service module involves gathering business requirements from functional/business departments and translating them into functional and technical specifications. You will be responsible for designing, building, and configuring SAP C4C applications to meet business process and application requirements. You will also develop and test customizations, enhancements, and integrations using Cloud SDK, OData services, web services, and APIs. In addition, you will support the end-to-end implementation and deployment of SAP C4C projects, including data migration, testing, training, and go-live activities. Providing post-go-live support and maintenance for SAP C4C applications and resolving issues as per SLAs will also be part of your responsibilities. Documenting functional designs, test cases and results and ensuring adherence to best practices and standards are also crucial aspects of your role. Your excellent communication skills in English and ability to work effectively with cross-functional teams will enable you to excel in this position.,

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