523 Resource Planning Jobs - Page 8

Amla Commerce is a global software company that has grown out of the belief that ecommerce software should enable sustainable growth. Amla has two products, Artifi Labs and Znode. Artifi Labs is an ecommerce product customization platform that allows shoppers to personalize, customize, and configure products. Znode is a B2B multi-channel ecommerce platform developed with an API-first architecture, combined with native B2B functionality and flexible data model, allowing for easy management of manufacturers' and distributors' B2B, B2C, and B2B2X business models. At Amla, we are building something special, awesome ecommerce software and a great place to be yourself. We put passion into our work but enjoy cracking jokes along the way. Our teams tackle complex challenges and work together to create innovative solutions, and we celebrate every little victory along the way. If youre ready to tackle opportunities that will help grow your career, Amla is waiting for you. Also known as MRR Soft, we are in the process of rebranding to Amla Commerce to be inclusive of our global presence in India and the United States of America. POSITION SUMMARY Amla Commerce is looking for a Project Manager to join the “Project Management Department” team. Why is this position important? Amla Commerce is recruiting “Project Manager” The PM is expected to take responsibility for the project and complete it within a given timeline. He/She is expected to fulfill customer requirements with intended quality (quality bar set with the help of customer). APM is expected to keep stakeholder informed on progress, obstacles/hurdles/risk and work towards minimizing/removing it. This is a “full-time position to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of a complete Project Manager role. KEY RESPONSIBILITIES PM is expected to take following responsibilities as per project development life cycle: Analysis and Planning Understand vision of customer for the project, business model, users & their role in the project. Understand requirements of the project on a broader view (Major functionalities) o Analyze and understand project cost, scope, timeline, assumption and out of scope items with the help of onsite Program Manager and team. Create project plan and project charter in collaboration with onsite Program Manager. Create a Resource plan and form a balanced team in collaboration with the onsite Program Manager. Create Communication plan (reporting structure, formats and frequency (how often project status/information needs to be shared). Gather required infrastructure for the project (hardware and software). o Gather Logistics (Meeting IDs (Go to meeting), conference call (AT) numbers, FTP details, Test server & Staging server, database server, version control server etc). o Setup tools with the help of project team, tech lead and support group. Setup PMT with the help of DM Setup Bug Tracker with QA manager (shared group) Setup Design/HTML staging server with the help of IT support, design team & HTML team. Setup Version control server with the help of Tech Lead/SSE Setup Database Server with the help of DBA & Tech lead/SSE Setup FTP account, Test server & Staging server with the help of IT support and Tech lead/SSE Ensure all settings has taken place correctly. Document and share all the required information on infrastructure with the team. Management – Tracking and Monitoring Manage Tasks (prioritize, assign), collaborate with shared resources. Manage timelines, holidays, resources leaves, resources backup planning. o Measure and monitor burn rate vs. output, overall timeline, overall quality. Track change requests. Track proper utilization of resources. Identify resource dependency from time to time and take corrective action. Track project scope regularly and provide updates to onsite PM from time to time. o Track project cost and work diligently to keep it under control. Track project progress against plan and provide updates to onsite PM on deviation if any. Keep eye on any risk and update stakeholders immediately. Plan and ensure that workload is balanced among team members considering their roles. Communication & Reporting Provide necessary visibility to the Delivery Manager (DM). Project status, quality, risks, resource performance etc o Provide information to onsite APM. On out of scope items requested by customer if any Raise risk ASAP (functionalities taking much more time than expected, task requires R & D, Resource crunch/leaves etc) Provide visibility on change requests (Effect on budget, timeline, resourcing) Make sure to remove communication gaps between all stakeholders and the team. Plan and ensure the team is communicating effectively. Processes & Collaboration Keep information/knowledge of all processes to be followed. If not completely aware of any process, get it cleared from the respective team member. Follow all processes without being reminded (Timesheet filling, task status update, proper usage of version controls etc). Always come prepared in meetings and participate in discussion. On calling meetings, share proper agenda beforehand and conduct meetings according to agenda. Team management, mentoring and coaching Make sure every team member understands their role and expectations from them in the project Analyze team performance and coach them from time to time Identify team’s training needs and share it with DM Keep team’s moral up Handle conflict among the team effectively and amicably Self learning, increasing efficiency & productivity Look for periodic feedback to identify areas of improvement and keep working on it with the help of mentors Take conscious efforts to gain more knowledge on the areas which will help in improving effectiveness, productivity etc (domain/ technology/ tools/ methodology/ approaches etc) Keep upgrading on new skills required to get to the next level. Work with a reporting manager/mentor to keep yourself focused and aligned. Skills PM should posses Technical Good domain knowledge Good analysis skill Understanding Project Life Cycles and Project Management Processes o Risk Identification and mitigation skill Good knowledge of tools used for project management (Google docs, PMT, Version control, bug tracking etc) Communication skill Ability to interact in English (Grammatically correct) Good written and verbal skill (Ability to express thoughts clearly and specifically) Confidence and assertiveness in talking to the customer and internal team Ability to use effective media (image, charts, tables) to increase clarity o Ability to demonstrate project functionalities to customer/Onsite team Organizational and Planning Skills Good listening skill and habit of taking notes Plan on assigned task/ activities according to priority and importance Conflict resolution skills Negotiation and Influencing Skills Leadership Skills , Team-Building and Motivating Skills Team handling skill Task assignment and Delegation skill MUST-HAVES FOR THIS GIG Bachelor's degree and relevant experience 5+ years relevant experience in Project Management NICE-TO-HAVES FOR THIS GIG: Significant experience to drive special initiatives/projects involving CFT. Ability to drive transformation at the workplace. Attention to detail and good judgment. Demonstrated expertise training managers and employees

About The Role Grade- M4Role- Location Credit ManagerAbout The Role :Credit appraisal including financial analysis to understand the solvency, liquidity position and repayment capacity of the entity, preparation of appraisal notes, credit checks etc. Meeting Customer and making Site visits at factory/office/residence of the client, viewing the working capacities of the business, inventory and working environment of the business. To interact with approving authority and provide them with required information for better decision making and engaging in regular discussions to give them an independent view of the credit economic developments. Manage and ensure timely renewal of accounts and enhancement of portfolio. To align decision making with business requirements without compromising on quality of decision making or compromising on laid down policies by engaging in regular discussions with the business teams. Job Requirements Chartered Accountant with experience of more than 1 years Good analytical skills Non Chartered Accountant with relevant experience of Credit function of at least 2-3 years Personality Traits: Strong financial Analysis Skills Analytical skills Strong communication (Written and Oral)

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Content Moderation. Experience: 8-10 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Information Systems(Maps). Experience: 5-8 Years.

Evaluate and approve credit applications, ensuring compliance with bank policies and regulations . Assess the creditworthiness of individuals and businesses, considering factors like financial statements, credit history, and repayment capacity. Minimum of 2 or 3 years experience in Underwriting of Personal loans, Auto loans in Retail Loan Products . He should be M.B.A or equivalent Degree for profile with experience He should have Good analytical and interpersonal skills to Interact with customer, Colleagues to ensure achieve goals.

As a Civil Planning Engineer for a high rise building project in Aluform Technology located in Pune, you will be responsible for various tasks to ensure the successful planning and execution of the project. We are looking for individuals who can join immediately and possess the following qualifications and experience: - Educational Qualification Required: BE in Civil Engineering / B Tech / M Tech / Project Management - Experience Required: 2-3 years in High Rise Building Projects, preferably with Aluform Technology experience Your primary responsibilities will include: - Planning and Scheduling using MS Project and Excel - Managing periodical meetings - Resource planning including labor requirements, tracking, and requisitions - Management reporting through MIS - Monitoring sub-contractor progress - Effective communication skills (both written and verbal) - Collaborating as a good team player - Progress monitoring, tracking, and report presentation - Dashboard management - Conducting client meetings and communications including agenda setting, Minutes of Meeting (MoM), and follow-ups - Reporting delays and hindrances, client communication, and sign-off process against hindrances - Preparation and reporting of catch-up plans - Generating alerts and warnings, reporting risks, and communicating with the technical team at the Head Office - Providing immediate updates and information to the Project Manager This position requires a proactive and detail-oriented individual who can work effectively in a dynamic environment. If you are interested in this opportunity, please contact 87666979740 or send your CV to recruitment.miepl@gmail.com. This is a full-time position with a day shift schedule.,

We are seeking a Project Procurement Planner to become a valuable member of our team, dedicated to fulfilling our clients" procurement requirements. As a Procurement Planner, your responsibilities will include researching new suppliers, ensuring that all purchased products and materials align with our specified requirements, and engaging in negotiations with vendors when necessary. Your key responsibilities will involve preparing proposals, Requests for Proposals (RFPs), issuing purchase orders and agreements, as well as overseeing and addressing any issues related to supplier performance. You will also be expected to devise sourcing strategies based on industry trends that have been thoroughly analyzed. The ideal candidate for this role must have prior experience as a Procurement Manager in the construction industry. Additionally, exceptional communication, interpersonal, and negotiation skills are essential. Strong analytical thinking and problem-solving abilities are required, along with proficiency in Microsoft Office, business application software, purchasing systems, and resource planning systems. A bachelor's degree in engineering, preferably with a specialization in supply chain management, is preferred. If you believe you possess the necessary qualifications and skills for this role, we encourage you to apply now or submit your resume to careers@pentacle.global.,

Job Requirements Responsibilities: Provide operational support for hiring activities. Coordinate with new joiners and support onboarding processes. Facilitate team connect initiatives and manage people-related activities. Drive daily -TAT and monthly resource connect sessions. Maintain and update recruitment-related reports, including master data, on a daily basis. Lead and execute employee engagement activities to foster a positive work environment. Build and maintain healthy relationships with internal and external stakeholders. Coordinate daily with the TAT team and client technical panel for seamless execution. Monitor and maintain headcount and cost management (CM%) as per organizational processes. Ensure adherence to Quest Global\ s project management systems and compliance standards. Understand customer requirements and onboard suitable talent to meet project needs. Identify capability gaps within the team and implement improvement measures. Drive continuous improvement initiatives across processes and team practices. Develop and enhance hiring standard operating procedures and checklists as needed. Track recruitment activities and ensure timely delivery of staffing goals. Work Experience Qualifications: Bachelor degree in any discipline. Minimum 2 years of experience in recruitment or a related HR function. Strong interpersonal and collaboration skills; ability to work effectively with cross-functional teams. Proficiency in MS Office applications (Word, Excel, PowerPoint). Excellent communication skills with attention to detail. Quick learner with the ability to adapt in a dynamic environment. Strong skills in resource planning and team motivation.

Performance, suitability and Reliability testing of Automotive Implements for Indian and other global markets Comparative performance trials with Competitor s products Manage Testing Team, Test planning and scheduling, resource planning for testing Give Testing verdict for product acceptance / rejection based on test data Create DVP s in line with product requirements and RWUP Co-ordinate with R and D and Program Management for meeting the project timelines Work on innovative / alternate methods of testing to optimize testing time and cost Co-ordinate with various government testing institutes for testing and certification of farm implements Suggest Design changes , product improvements based on testing data Experience 12 to 15 Years Industry Preferred Qualifications BE/B.Tech General Requirements

5+ years of experience in project management Strong knowledge of project management principles Project Planning, Monitoring, Budgeting, Execution, Implementation, Coordination with different teams for project and others Ability to manage project timelines and budgets Excellent verbal and written communication skills Proficiency in preparing MIS reports and dashboards Should be good in Advance Excel ( Vlookup, Hlookup, Pivot Table and other formulas )

You are invited to join us at Burckhardt Compression, where we are looking for a dedicated and experienced professional to take on the challenging role of Head - Group Functions based in Pune. In this role, you will play a crucial part in driving the organization's growth by collaborating with global functional managers to allocate work for the GSC-IT team. Your responsibilities will include orchestrating the daily operations of the India team to deliver IT services to the global Burckhardt organization. You will provide leadership to the GSC-IT team, manage team finances, oversee people management activities, and address upcoming business needs through strategic planning. Moreover, you will be responsible for identifying and improving IT core processes, managing IT KPIs, implementing dashboards for performance visualization, and ensuring team adherence to IT processes and security policies. Your role will also involve working with customers and users to define service level agreements, monitor performance, and lead governance for all programs/projects. To excel in this position, you should hold a degree in a relevant field and possess extensive experience in leading global cross-functional teams. You must have a strong background in business or process design and management, along with a track record of implementing process improvements in complex IT environments. Additionally, you should have experience in managing strategic supplier relationships, driving organizational change, and planning resource releases. At Burckhardt Compression, we offer a vibrant and inclusive work culture that encourages employees to participate in various activities, flexible working models, engagement events, and continuous feedback mechanisms. You will have access to performance and appreciation awards, sports activities, and a library to support your well-being. We value diversity and inclusion and are committed to creating a greener tomorrow through our sustainability initiatives. If you are looking for an exciting opportunity to grow your career and make a positive impact, we welcome you to join our team at Burckhardt Compression India. HR Team Burckhardt Compression India,

You will be accountable for managing the Engineering Function to advance developments that align with business goals for the Manufacturing Units. Your responsibilities will include overseeing the development and execution of a strategic plan and annual investment plans (OpEx and CapEx plans). This will involve ensuring efficient Utility Operation, implementing Good Maintenance/Engineering Practices/Programs, mechanization & automation for lean structure, technology improvements, and expansions. Additionally, you will be required to embed a safety-first culture throughout the organization and support overall safety initiatives, ensuring compliance with relevant standards, policies, and procedures related to personal and food safety, quality, and environmental regulations. The ideal candidate for this role will be an Engineering Graduate (Mechanical / Electrical) with a minimum of 10-18 years of experience, including at least 4-5 years in leading Engineering & Maintenance functions at the plant level. You should have hands-on experience in leading engineering and maintenance functions, budget management and control, failure analysis and troubleshooting, as well as personnel management and development. Previous experience in food processing or allied industries will be preferred, along with experience in working with Indian Business Groups. Your key responsibilities will include safeguarding compliance with asset management standards and policies in both engineering and maintenance to ensure safe, reliable, and efficient performance for optimizing technical availability of manufacturing assets. You will also be responsible for developing people within the engineering functions, ensuring proper resource and succession planning, and overseeing equipment design, selection, installation based on a life-cycle philosophy. Additionally, you will lead maintenance and utilities operations, provide technical leadership in engineering practices, and identify & implement new technologies for productivity and energy efficiency improvements. Furthermore, you will spearhead the development and implementation of mechanisms for the smooth operations and maintenance of centralized engineering services, in compliance with GMP and regulatory requirements. Your role will involve maintaining plant assets, ensuring uptime of production equipment within annual budgets, and leading an engineering team comprising executives and technicians from mechanical, electrical, instrumentation, safety, and engineering project streams. You will also be responsible for initiating, designing, and developing capital expenditures for the plant to achieve planned new product developments each year. Moreover, you will establish systems for condition monitoring, predictive & preventative maintenance, trouble shooting failures, and failure analysis. You will provide technical resolution to overcome issues during equipment installation, commission compressors and pumps in a controlled manner, and work towards achieving plant safety targets (ZERO accidents) across all units in India. Ensuring that project engineers / managers are aware of relevant HACCP, ISO, GMP, workplace safety, environmental, and safe work procedures will also be part of your responsibilities to ensure project safety during and after completion.,

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Customer Service.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Health and Welfare (HW). Experience: 5-8 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Order Management(Comms). Experience: >10 YEARS.

Playing an integral part of coding team and will be responsible for efficient and effective management of day-to-day operations. Overseeing coding activities to ensure customer service and quality expectations are met. Be the primary contact for coding questions relating to Client services and operations. Reviewing reports to identify specific issues, investigate and correct as per the coding guidelines, and implement solutions. Managing multiple tasks and creating solutions from available information. Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company. Total ownership and leadership responsibility for team development. Resource Planning based on Business volume forecasting. Continual improvement of process through regular interactions with clients. Preparing manuals, training kit and other documentations for the processes Preparing the month end reports and invoicing the clients. Evaluating the trends and comparison on month end collections for each client. Submitting the annual appraisal report by evaluating the team members on KRAs. Required Expertise & Qualification: Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects. 8 10 years of overall coding experience, out of which a minimum 4 years in team handling of a team size ranging between 30 to 55 team members. Any one of the following coding certifications CPC, COC, CRC, CPCP from AAPC CCS, CCSP, CCA from AHIMA Excellent communication skills, both verbal and written. Strong leadership skills & Outstanding organizational skills. Hands on Experience in generating reports using MS Office Excel, word and MS powerpoint

Playing an integral part of coding team and will be responsible for efficient and effective management of day to day operations Overseeing coding activities to ensure customer service and quality expectations are met Be the primary contact for coding questions relating to Client services and operations Reviewing reports to identify specific issues, investigate and correct as per the coding guidelines, and implement solutions Managing multiple tasks and creating solutions from available information Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company Total ownership and leadership responsibility for team development Resource Planning based on Business volume forecasting Continual improvement of process through regular interactions with clients Preparing manuals, training kit and other documentations for the processes Preparing the month end reports and invoicing the clients Evaluating the trends and comparison on month end collections for each client Submitting the annual appraisal report by evaluating the team members on KRAs Required Expertise & Qualification: Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects 8 10 years of overall coding experience, out of which a minimum 4 years in team handling of a team size ranging between 30 to 55 team members Any one of the following coding certifications CPC, COC, CRC, CPCP from AAPC CCS, CCSP, CCA from AHIMA Excellent communication skills, both verbal and written Strong leadership skills & Outstanding organizational skills Hands on Experience in generating reports using MS Office Excel, word and MS power point

Playing an integral part of coding team and will be responsible for efficient and effective management of day to day operations Overseeing coding activities to ensure customer service and quality expectations are met Be the primary contact for coding questions relating to Client services and operations Reviewing reports to identify specific issues, investigate and correct as per the coding guidelines, and implement solutions Managing multiple tasks and creating solutions from available information Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company Total ownership and leadership responsibility for team development Resource Planning based on Business volume forecasting Continual improvement of process through regular interactions with clients Preparing manuals, training kit and other documentations for the processes Preparing the month end reports and invoicing the clients Evaluating the trends and comparison on month end collections for each client Submitting the annual appraisal report by evaluating the team members on KRAs Required Expertise & Qualification: Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects 8 10 years of overall coding experience, out of which a minimum 4 years in team handling of a team size ranging between 30 to 55 team members Any one of the following coding certifications CPC, COC, CRC, CPCP from AAPC CCS, CCSP, CCA from AHIMA Excellent communication skills, both verbal and written Strong leadership skills & Outstanding organizational skills Hands on Experience in generating reports using MS Office Excel, word and MS power point

Playing an integral part of coding team and will be responsible for efficient and effective management of day to day operations Overseeing coding activities to ensure customer service and quality expectations are met Be the primary contact for coding questions relating to Client services and operations Reviewing reports to identify specific issues, investigate and correct as per the coding guidelines, and implement solutions Managing multiple tasks and creating solutions from available information Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company Total ownership and leadership responsibility for team development Resource Planning based on Business volume forecasting Continual improvement of process through regular interactions with clients Preparing manuals, training kit and other documentations for the processes Preparing the month end reports and invoicing the clients Evaluating the trends and comparison on month end collections for each client Submitting the annual appraisal report by evaluating the team members on KRAs Required Expertise & Qualification: Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects 8 10 years of overall coding experience, out of which a minimum 4 years in team handling of a team size ranging between 30 to 55 team members Any one of the following coding certifications CPC, COC, CRC, CPCP from AAPC CCS, CCSP, CCA from AHIMA Excellent communication skills, both verbal and written Strong leadership skills & Outstanding organizational skills Hands on Experience in generating reports using MS Office Excel, word and MS power point

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Preferred candidate profile Must have 8+ Years experience in ecommerce(B2C) Last Mile delivery Operations of low shelf life products handling multiple Clusters of Hubs and min 4+ years in team handling Set-up / Ensure smooth following of all the standard operating processes required for the smooth running of day-to-day activities at Hubs and delivery points Leading Vendor Management, SCM, Logistics, Strategy and Process excellence programs Identify, evaluate, negotiate and manage strategic 3PL Vendors & Order fulfilment and delivery. Responsible for the Last Mile Cost of the city with accountability of budgets / P&L ownership of the city, including Managing the performance of all employees in the city Own day-to- day operational metrics; along with team management, ensuring process adherence, quality and resource planning. Plan monthly team activities and review performance reports with a view to meeting monthly and quarterly OKR targets Play a significant role in long term planning with view to deliver operational excellence Review Cost statements and activity reports, and other performance data to measure productivity and goal achievement

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Digital Marketing. Experience: 5-8 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Financial Planning & Analysis . Experience: 8-10 Years .