528 Resource Planning Jobs - Page 18

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Info. Systems(Car support).Experience8-10 Years.

Key Responsibilities: 1. To draw up a detailed plan and monitoring the activities based on contract / client requirement. Key Activities I. Understand client requirement / priorities. II. Preparing the macro & micro schedule (Weekly & daily) of the activities to be performed considering present condition. III. Preparation of Quality plans and methodology for execution. IV. Review and reporting of progress versus schedule. V. Assess the quantities from drawings. VI. Finding out the requirement and planning of the bulk materials. VII. Scheduling and working out requirement for shuttering material and machinery at site when required VIII. Assisting in sub contractor negotiation and finalization of work orders. IX. Preparing cash flow of the project X. Prepare cost to complete as per accruals and suggest potential areas of cost saving. XI. Preparing project completion and MIS Reports. XII. Preparing material re-consolation statements. XIII. Reviewing the schedules for any delays / deviations report to manager planning. XIV. To retain all the contractual documents. Key Responsibilities: 2. Client support. Key Activities. I. Attending weekly meeting. II. Getting schedules approved by clients. III. Correspondence with clients / PMC regarding progress of work. IV. Working out and reporting requirement of client issued work. Preparing cash flow statement for the client as required in the beginning of the project. DESIRED CANDIDATE PROFILE 1. B.E/B.Tech. (Civil) with 8+ years of experience from a reputed institute with good academic performance. 2. Candidate should have experience in Planning works in building & Power plants 3. Knowledge of MSP / Primavera. We are looking for candidate who can join within 15 days to 1 Month.

A Project Resource Manager ensures projects have the necessary resources, including personnel and equipment to be successful. They work closely with project managers to identify resource needs, and allocate resources effectively.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Info. Systems(Car support).

Lead the program and team to meet the goals and objective 2+ years of experience in a leadership role within the mapping domain Six Sigma Lean Certification is preferred. Focus on maximizing Customer Experience while optimizing costs Contribute to the development of short- and long-term strategic business goals Retaining talents and enhance employee satisfaction for the aligned business Provide functional support and direction to the Managers and team leaders Monitor the performance of the line Managers and coach them on regular basis Assist with training and identify training needs within the group Proficient in conflict management Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Lead the program and team to meet the goals and objective 2+ years of experience in a leadership role within the mapping domai Six Sigma Lean Certification is preferred. Focus on maximizing Customer Experience while optimizing costs Contribute to the development of short- and long-term strategic business goals Retaining talents and enhance employee satisfaction for the aligned business Provide functional support and direction to the Managers and team leaders Monitor the performance of the line Managers and coach them on regular basis Assist with training and identify training needs within the group Proficient in conflict management

Leading BPO in BANGALORE Hiring for Sr Planning Analyst//Capacity Planning Experience 4+ Years in WFM CTC UPTO 8LPA based on Last CTC Shifts 24*7 Looking for Candidates with Lesser notice or immediate Joiners Role and Key Responsibilities: Create Capacity Plans for Enterprise and co-create with partners for their sites Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Continuously monitor the performance against the plans and refine and redefine assumptions as and when required Modeling FTE requirement for long and Short-term including capacity recommendations to close gaps and optimize resources Conduct Stakeholder review meetings with the Stakeholders for Sign-off of Short-Term Capacity Plan Maintain Historical Data and trends Review DOW and Intraday Patterns AHT profiling Assumption Management Own HC reconciliation with partner WFM teams Key Skills and knowledge: Overall experience of 4-6 years and at least 2-3 years in a planning role. Experience in managing a multi-site and multi-vendor environment Strong process and mathematical orientation Experience of data modelling, simulations and scenario planning Experience of stakeholder management and aptitude of planning risk identifications Analytical and good understanding of Contact Centre metrics Strong business acumen Good communicator and a collaborator Strong Communicator and decision maker Hands on Experience on Anaplan will be an added advantage. Strong attention to detail and sense of professionalism and ability to develop relationships Qualification: Graduate Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.5LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentations / decks • Preparing of schedules using Erlang for different queues across multiple locations • Resolve escalated issues and requests from site management • Root cause analysis of SLA deviations, action plan development and resolution • Monitor real-time queue, schedule adherence & attendance. • Key daily exception requests and update schedules • Cross-train with Scheduling Analyst • Optimize breaks the day of or day before the actual schedule • Schedule ADHOC intra-day training requests and update schedules • Produce and analyze daily efficiency reports (representative availability, access level etc.) • Attend centralized and/or site management meeting, as required Key Skills and knowledge: Required good communication skill. • Required good knowledge of MS Excel & Power point. • Proficiency with computers • Willing to work 24*7 • Candidate with Scheduling & Forecasting skill will be preferred. • Ability to handle pressure situations • Drive for self-learning and knowledge enhancement Experience Contact Centre Workforce Management experience • Ability to simplify complex operations into repeatable processes • Comfortable in fast-paced environment • Ability to make decision in time sensitive ambiguous situations Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Come build the future of Quick Commerce with the Amazon Now (Tez) team! We re building a brand-new, from-the-ground-up initiative in the fast-growing world of Quick Commerce, and we re looking for a passionate, driven Software Development Manager (SDM) to help lead the way. This is a true Greenfield opportunity where we re creating an entirely new shopping experience that reimagines how customers discover, shop, and receive products - all within minutes. Our charter spans the entire customer journey: from traffic acquisition, to an engaging storefront, seamless ordering, and delightful post-order experiences. Youll be joining a tight-knit, high-caliber team of Senior SDEs, Senior Front-End Engineers, Principal Engineers, and TPMs who are energized by solving customer problems at scale. Youll have end-to-end ownership, deep technical challenges, and a rare opportunity to shape not just a product, but an entirely new business for Amazon. If you love building from 0 1 and scaling from 1 100, care deeply about customer experience, and want to supercharge your growth as a tech and people leader, this is your moment. Why this role is exciting: a. True Greenfield: No legacy, just impact. Architect, build, and innovate from scratch. b. Full Ownership: Own a dedicated funnel across the Quick Commerce customer journey, spanning multiple surfaces. c. Learn Fast, Learn Big: Work alongside senior technical talent in a fast-paced, startup-like environment within Amazon. d. Shape the Future: Quick Commerce is one of the fastest-growing retail models globally and you ll be at the center of it. e. Scale Worldwide: Play a pivotal role in launching Quick Commerce across both emerging and developed marketplaces. If this sounds like you, we d love to meet you. Let s build something legendary together. - Own building Amazon first ground-up tech capabilities and products - You will own building technology that innovates for the fast growing e-commerce domain in India and beyond - To enable this business initiatives, you will lead the definition and execution of strategic projects aimed at building best-in-class experience for customer and delivery experience - You will have end to end ownership of cross-functional projects, including product definition, roadmap/resource planning and project execution. - You will work closely with product, business, category and marketing leadership, including executive leadership at Amazon, to define the product and build vision for the program. - At the heart of this role is technology innovation. You will be hands-on in driving the delivery of critical technical initiatives, right from building the vision, requirements definition, designing solution with Amazon first innovation in combination with leveraging Amazon s global technology solutions and delivering high quality scalable tech capabilities. - As a leader, you will deliver through exceptional engineers and work closely with technical program managers, principal engineers while hiring and developing a world-class engineering team. - As an enthusiastic, motivated, curious, empathetic, reliable team member, you will drive the culture for the team and organization. As a strong people leader you will champion diversity and inclusion in your team and organization. - You will provide leadership and innovation in the design and implementation of services to enable new products and services. - You will establish strong project management processes, standards and guidelines in the execution of high velocity and high impact deliveries. - You will champion operation and engineering practices in the team, exemplifying scalable product development lifecycle practices About the team We are fast-paced and focussed team made of passionate and ambitious Amazonians who strive to build industry leading products while closely collaborating and having fun. The team is made of Amazon veterans and are working on first time in Amazon initiatives which will scale beyond India and grocery. The team follows a flexible and collaborative work culture with ample mentoring and guidance from senior leaders. The team values high ownership, bias for action and insist on highest standards and follows build fast and iterate fast methodology. The team is suitable for passionate leaders who are equally interested in contributing to business and product roadmap while leading a high performing and high velocity team. - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Conduct in-depth research within the devotional, mythology, and spiritual space to create rich, meaningful content Lead and manage a team of in-house and freelance content writers, editors, and content contributors Develop and execute monthly and seasonal editorial calendars aligned with marketing campaigns Plan and oversee the creation of content formats like eBooks, infographics, quizzes, and marketing copy in both English and Hindi Set and maintain quality benchmarks for all published content; implement effective editing processes Review and approve articles for cohesiveness, originality, and alignment with brand voice Ensure all content is SEO-friendly and optimized for engagement across digital platforms Collaborate with design, product, and marketing teams to align content strategy with business goals Use content analytics and user insights to refine content performance and improve outcomes Manage timelines, resource planning, and content pipelines for timely publishing Mentor junior writers, provide structured feedback, and build scalable team processes Requirements 8+ years of professional experience in content writing/editing, preferably in digital publishing or devotional/spiritual domains Strong leadership and team management skills ability to guide, mentor, and grow a content team Exceptional writing, editing, and proofreading skills in both English and Hindi Deep interest in Indian culture, mythology, and spirituality Experience in setting up scalable content operations and workflows Strong understanding of SEO, content analytics , and content performance tools Highly process-oriented, self-motivated, and adaptable to a fast-paced startup environment Perks Benefits Competitive salary Medical cover for you and your loved ones Pet-friendly, mindfulness-driven workspace in HSR Layout, Bangalore Opportunity to work at Indias largest devotional tech platform alongside a mission-driven team Apply for this position Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx.

Job Description We are looking for a recruiter who have experience of handling the complete recruiting cycle and able to manage the bulk hiring of blue-collar manpower (ITI Candidates). This includes the following key activities. Designing and implementing the overall recruiting strategy for Flexi Manpower as per requirement of production team. Resource planning Hiring Partner/ Agency Management Handling of recruitment process, data candidate pool with the help of application tracking system (ATS) Responsibilities Preparation execution of monthly / annual deployment plan. Planning of hiring with support of hiring partner Execution of monthly recruitment plan Candidate pool management Monitoring of candidate communication channels Predictive analyses for effective hiring Hiring data management MIS Periodical communication with stakeholders Budget planning monitoring for Recruitment Vendor Selection and execution of Service level Agreement (SLA) Benchmark and adopt the best HR hiring practices. Act as a point of contact for flexi manpower hiring. Promote company s reputation create brand value to attract candidates. Skill Requirements Communication Sourcing Interviewing Networking Relationship Recruitment Analytics Result Orientation Strategic Thinking

The incumbent is responsible for overall project planning and scheduling, resource allocation, project accounting, and control while providing technical direction and ensuring compliance with quality standards.

Role & responsibilities : Job Descriptions for Program Management(PMO) Site Based Head PMO The Head PMO is responsible for overseeing the entire program management office for the mixed-use development project. Key responsibilities include: -Establish and maintain project management standards, methodologies, and best practices across all high-rise residential projects. - SPOC to all stake holders - Detailed planning and scheduling of construction activities. - Weekly tracking and reorganization of activities/resources. - Daily site visits to check progress and alignment with the project schedule. - Monthly tracking of Baseline Master Schedule with delay analysis and risk assessment. - Establishing a robust communication system for uninterrupted information flow. - Preparing periodic meeting schedules and managing stakeholder communications. - Conducting weekly project progress review meetings and distributing minutes. - Preparing and submitting daily, fortnightly, and monthly progress reports, including safety, quality, and progress aspects. - Maintaining proper documentation in coordination with the project team for IMS and ESG requirements. - Preparing and managing risk management, change management, and issue resolution. - Following up on RFIs and managing design change processes. - Working out effective logistics plans and demarcating storage areas. - Monitoring resources mobilized by contractors and suppliers, and taking necessary steps to meet commitments. - Ensuring compliance with statutory/authority requirements. - Coordinating periodical audits of schedule management, EHS, and quality. - Preparing and submitting the final project report and coordinating for the financial control sheet. - Collecting as-built drawings and documentation from contractors. Required Qualifications & Experience: Bachelors degree in Civil Engineering, Construction Management, Architecture, or related field. Masters degree or PMP certification is a plus. 15+ years of experience in project management, with at least 5 years in high-rise residential real estate projects and in PMO department. PMC background is preferable. Strong understanding of construction methodologies, project lifecycle, and real estate development processes. Proficient in project management tools such as MS Project, Primavera, or similar. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple projects simultaneously in a fast-paced environment

Jubilant Foodworks Limited is looking for Lead - Workforce Management (Manpower Planning) to join our dynamic team and embark on a rewarding career journey Staffing and Resource Planning: Lead the development of staffing strategies to meet operational needs, including hiring plans and resource allocation. Scheduling Optimization: Develop and implement efficient scheduling systems to meet workload demands while considering employee preferences and skills. Performance Metrics: Develop and monitor key performance metrics related to workforce productivity, efficiency, and staffing levels. Forecasting and Analysis: Utilize data analytics and forecasting techniques to predict staffing needs and trends. Workforce Efficiency: Implement strategies to enhance workforce efficiency, including training programs and process improvements. Compliance and Policies: Ensure compliance with labor regulations, company policies, and best practices in workforce management. Team Leadership: Mentor and lead teams, providing guidance and support to achieve workforce optimization goals. Required Skills and Qualifications: Workforce Management Expertise: Strong proficiency in workforce planning, scheduling, and resource optimization. Analytical Skills: Proficiency in data analysis, forecasting, and using workforce management software. Communication Skills: Excellent communication and interpersonal skills to collaborate with various stakeholders. Leadership Abilities: Strong leadership and team management skills to guide and motivate teams.

About the Company: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future - for today s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries. HVDC (High Voltage Direct Current) and HVDC Light are highly efficient alternatives for transmitting bulk power and for special purpose applications. The classic HVDC technology is used to transmit electric power over long distances by overhead transmission lines or submarine cables. It is also used to interconnect separate power systems, where traditional alternating current (AC) connections cannot be used. HVDC Light is an underground. The opportunity: As Team Manager at INOPC-HVDC, Chennai you will be responsible for a given Group s strategy, operation, resource planning, competence development and people development. You need to collaborate with various cross-functional group/teams, suppliers and customers. You will be part of local management and act as a sounding board within the organization. Analysis and risk management will also be among your tasks. You will in many ways be the person at the center of things. Together with the tender responsible you will also handle tender calculations and pricing models. How you ll make an impact: Resource planning medium to long term and allocation based on the forecast of tenders & projects in collaboration with global organization. Ensure KPI of the department (e. g. on time delivery, FPY, productivity) & ensure achieving financial budget. Review and approve techno-economic offering by your line in a tender/project, assess risk and opportunity. Run routine review & follow-up with the project team and other cross-functional teams, supplier and customers. Responsible for personnel assessments / people s review, target setting for the direct reports Identify people s development area(s) and implement actions accordingly. Workout future scope expansion and competence development & drive operation development for the local organization. Participate in unit s strategic work and develop local strategy and road map. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Bachelor / master s degree in engineering in Electrical / Electronic preferred. You should have previous experience of Line Manager/Team Leader at least 3 years with a team size of at least 10+. You should have basic knowledge in HVDC/FACTS/Substation is preferred. Experience in HVDC / FACTS systems is preferrable. Good intercultural sensitivity with strong leadership skills . Strong communication and collaboration skills required. .

Back The Resource Management Manager is responsible for overseeing resource planning, allocation, and utilization within the Organization This role ensures that the right resources are assigned to the right projects at the right time, balancing workload distribution, optimizing capacity, and supporting business objectives The Resource Management Manager collaborates with Directors, Project managers, external stakeholders and HR Expected to maintain workforce efficiency, track skills, plan Skill Upgrades, Project Allocation, and plan for future resource needs Key Responsibilities Resource Planning & Allocation Lead the workforce planning process & Demand Intake process ensuring optimal resource allocation across projects and teams Work closely with delivery directors and managers to understand resourcing needs and prioritize assignments Maintain a centralized resource management system to track availability, skills, and project assignments Capacity & Utilization Management Monitor resource utilization and workload distribution to prevent overor under-allocation Identify gaps in resource availability and recommend solutions such as hiring, upskilling, or reallocation Provide reports on resource utilization, capacity forecasting, employee pyramid and workforce trends Skills & Competency Management Maintain an up-to-date database of employee skills, certifications, and expertise Manage and ensure the resources in the Bench are allocated within specific time Actively Work with Technology architects, leaders and plan upskilling, reskilling, and cross-skilling initiatives Contribute to HR and Learning/Development team in implementing enterprise training initiatives Identify resource risks and address potential skill shortages before they impact project delivery Ensure maintenance of optimal Bench Stakeholder Collaboration Act as a liaison between Directors, Project managers, and HR to align resourcing strategies with business goals Participate in workforce planning discussions and contribute to hiring decisions based on resource demand Ensure transparency in resource allocation through regular updates and communication with stakeholders Process Improvement & Governance Develop and implement best practices for resource management and workforce planning Establish governance frameworks and policies for efficient resource allocation Continuously assess and improve resource management tools and methodologies Assume responsibility for tracking and maintaining key Operational Metrics for Resource Utilization, Bench, Training etc Look for opportunities to optimize/ automate manual processes and implement Required Qualifications To Be Successful In This Role Bachelors degree in IT Masters in IT/ Business 10+ years of experience in Account management (mandatory) , resource management, workforce planning, IT project management Strong understanding of IT project lifecycle and SAFE/Agile/Waterfall methodologies Proficiency in resource management tools (e g , SAP, MS Project, ServiceNow, Jira, or similar) Excellent analytical and problem-solving skills Strong stakeholder management and communication abilities Ability to work with stakeholders across different time zones Ability to manage multiple priorities in a fast-paced environment Preferred: Experience in Technology sales, IT consulting, managed services, or large-scale enterprise environments Knowledge of financial planning related to workforce management Certification in resource management, project management (PMP), or Agile methodologies Success Metrics: Efficient resource allocation leading to improved project delivery timelines High resource utilization rates without employee burnout Reduction in skill gaps through proactive workforce planning Positive feedback from stakeholders on resource availability and management Ability to meet and exceed the objectives set at organizational level Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience10 + Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Mandate Skills: Hands-on Coding, ETL, GCP, SQL, Resource planning, Project Management. Mandatory Skills: Hands-on experience in design, development and managing data integration, ETL, GCP, SQL, Resource planning, Project Management. Experience in managing projects in the area of Data warehousing, Business Intelligence using open source or top-of-the-line tools and technologies Good knowledge of Dimensional Modeling Experience in managing medium to large projects Proven experience in project planning, estimation, execution and implementation of medium to large projects Proficient with various development methodologies like waterfall, agile/scrum and iterative Good Interpersonal skills and excellent communication skills Advanced level Microsoft Project, PowerPoint, Visio, Excel and Word. Responsibilities: Responsible to work closely with customers to understand the requirements, discuss and define various use cases Liaise with key stakeholders to define, a solutions roadmap, prioritize the deliverables Responsible for end-to-end project delivery from project estimations, project planning, resourcing and support perspective Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings Participate and contribute in Solution Design implementation Projects Monitor and review the status of the project and ensure that the deliverables are on track with respect to scope, budget and time Transparently communicate the status of the project to all the stakeholders on a regular basis Identify and manage risks/issues related to deliverables and arrive at mitigation plans to resolve the issues and risks Seek proactive feedback continuously to identify areas of improvement Ensure the team is creating and maintaining the knowledge artifacts with reference to the project deliverables.

Job Summary: We are looking for a Senior Operations Manager to oversee and optimize business operations, ensuring efficiency, cost-effectiveness, and compliance. The ideal candidate will be responsible for streamlining processes, improving productivity, managing cross-functional teams, and implementing best practices to achieve operational excellence. Key Responsibilities: 1. Strategic Leadership: Develop and implement strategic plans for the service and operations department in alignment with overall organizational goals. Provide vision and direction to achieve excellence in service delivery. 2. Team Management: Lead, mentor, and manage teams across regions, fostering a culture of collaboration, innovation, and continuous improvement. Ensure effective communication and coordination among team members. 3. Service Delivery: Oversee the operation and maintenance of Electronic Security, Fire Detection/Suppression, IBMS & allied systems solutions. Ensure service quality, responsiveness, and timely issue resolution. 4. Client Relationship Management: Build and maintain strong relationships with clients to understand their evolving needs and expectations. Address client concerns promptly and ensure high levels of customer satisfaction. 5. Regional Operations: Efficiently manage service and operations activities across multiple regions. Implement standardized processes while considering regional variations and requirements. 6. Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate team and individual performance. Regularly assess and improve operational efficiency based on metrics. 7. Resource Planning: Plan and allocate resources effectively to meet service demands. Optimize staffing levels, skill sets and equipment to ensure efficient operations. 8. Training and Development: Implement training programs to enhance the technical skills and knowledge of service teams. Keep the team updated on industry advancements and best practices. 9. Budget Management: Develop and manage budgets for service and operations. Monitor expenses and implement cost-effective measures without compromising service quality. 10.Continuous Improvement: Identify opportunities for process improvement and implement best practices. Foster a culture of continuous learning and innovation within the service and operations teams. 11.Health and Safety Compliance: Ensure compliance with health and safety regulations. Implement and enforce safety protocols to create a secure working environment. 12.Emergency Response Planning: Develop and implement effective emergency response plans to address critical situations promptly. Conduct regular drills and assessments to ensure preparedness.

Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects Designation: Capital Projects Management Specialist Qualifications: BTech Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do As a Project scheduler, you will be involved in an Electrical Power Utility Project ensures efficient planning, execution, and timely completion of activities using Primavera. Their role spans across engineering, procurement, and construction (EPC) phases to optimize resources, track progress, and mitigate delays. The major activities where inputs will be required which include develop and maintain the Master Project Schedule, defining activities, dependencies, and milestones for substations, transmission lines, distribution networks, and power plants. Your expertise in Primavera P6, resource planning, and analytical capability is essential for smooth execution and on-time commissioning & maintenance of electrical infrastructure of the client.Investment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections). What are we looking for Capital Project Controls & AnalyticsCapital Project ServicesProduction Planning and SchedulingAbility to establish strong client relationshipAgility for quick learningProblem-solving skillsStrong analytical skillsAbility to work well in a teamAbility to handle US clients with effective communication skillsPrimavera P6MS ProjectsMicrosoft ExcelMicrosoft Power PointProcore Roles and Responsibilities: 1. Develop and maintain the Master Project Schedule using Primavera P6. 2. Break down the project into Work Breakdown Structure (WBS) elements. 3.Define and sequence activities based on Engineering, Procurement, and Construction (EPC) phases. 4. Allocate manpower, materials, and equipment inPrimavera P6. 5. Track budgeted vs. actual costs for various activities. 6. Optimize resource allocation to prevent underutilization or bottlenecks. 7. Identify the Critical Path to determine project duration. 8. Perform what-if analysis to assess the impact of delays and propose mitigation strategies. 9. Generate periodic report Qualification BTech

Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects Designation: Capital Projects Management Sr Analyst Qualifications: BTech Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do As a Project scheduler, you will be involved in an Electrical Power Utility Project ensures efficient planning, execution, and timely completion of activities using Primavera. Their role spans across engineering, procurement, and construction (EPC) phases to optimize resources, track progress, and mitigate delays. The major activities where inputs will be required which include develop and maintain the Master Project Schedule, defining activities, dependencies, and milestones for substations, transmission lines, distribution networks, and power plants. Your expertise in Primavera P6, resource planning, and analytical capability is essential for smooth execution and on-time commissioning & maintenance of electrical infrastructure of the clientInvestment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections). What are we looking for Capital Project Controls & AnalyticsCapital Project ServicesProduction Planning and SchedulingAbility to establish strong client relationshipAgility for quick learningProblem-solving skillsStrong analytical skillsAbility to work well in a teamAbility to handle US clients with effective communication skillsPrimavera P6MS ProjectsMicrosoft ExcelMicrosoft Power PointProcore Roles and Responsibilities: 1. Develop and maintain the Master Project Schedule using Primavera P6. 2. Break down the project into Work Breakdown Structure (WBS) elements. 3.Define and sequence activities based on Engineering, Procurement, and Construction (EPC) phases. 4. Allocate manpower, materials, and equipment inPrimavera P6. 5. Track budgeted vs. actual costs for various activities. 6. Optimize resource allocation to prevent underutilization or bottlenecks. 7. Identify the Critical Path to determine project duration. 8. Perform what-if analysis to assess the impact of delays and propose mitigation strategies. 9. Generate periodic report Qualification BTech

Job Summary: We are looking for a Senior Operations Manager to oversee and optimize business operations, ensuring efficiency, cost-effectiveness, and compliance. The ideal candidate will be responsible for streamlining processes, improving productivity, managing cross-functional teams, and implementing best practices to achieve operational excellence. Key Responsibilities: 1. Strategic Leadership: Develop and implement strategic plans for the service and operations department in alignment with overall organizational goals. Provide vision and direction to achieve excellence in service delivery. 2. Team Management: Lead, mentor, and manage teams across regions, fostering a culture of collaboration, innovation, and continuous improvement. Ensure effective communication and coordination among team members. 3. Service Delivery: Oversee the operation and maintenance of Electronic Security, Fire Detection/Suppression, IBMS & allied systems solutions. Ensure service quality, responsiveness, and timely issue resolution. 4. Client Relationship Management: Build and maintain strong relationships with clients to understand their evolving needs and expectations. Address client concerns promptly and ensure high levels of customer satisfaction. 5. Regional Operations: Efficiently manage service and operations activities across multiple regions. Implement standardized processes while considering regional variations and requirements. 6. Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate team and individual performance. Regularly assess and improve operational efficiency based on metrics. 7. Resource Planning: Plan and allocate resources effectively to meet service demands. Optimize staffing levels, skill sets and equipment to ensure efficient operations. 8. Training and Development: Implement training programs to enhance the technical skills and knowledge of service teams. Keep the team updated on industry advancements and best practices. 9. Budget Management: Develop and manage budgets for service and operations. Monitor expenses and implement cost-effective measures without compromising service quality. 10.Continuous Improvement: Identify opportunities for process improvement and implement best practices. Foster a culture of continuous learning and innovation within the service and operations teams. 11.Health and Safety Compliance: Ensure compliance with health and safety regulations. Implement and enforce safety protocols to create a secure working environment. 12.Emergency Response Planning: Develop and implement effective emergency response plans to address critical situations promptly. Conduct regular drills and assessments to ensure preparedness. Keywords Budget Management,Training,Resource Planning,Client Relationship Management,Service Delivery,Safety Compliance,Operations management*

Role Title: IT Project Management Lead Analyst - Integrated Solution Manager Position Summary: The Integrated Solution Manager Lead Analyst is responsible for defining and supporting the building of the integrated test strategies and test plans those alignments with the portfolio and program epic needs over the product lifecycle. This individual will work with business, technology, and solution teams to develop artifacts that supports the program overall long-term business objective. This individual must possess a strong understanding of Cigna processes and capabilities across all integrated application/business work streams. & Responsibilities : The ISM drives the testing phases and delivers artifacts in conjunction with the test execution phases. Collaborates with project team during the Project Kickoff, PI Prep, Execution Sync and Test evidence reviews. Leads Test Execution phases. Test Execution is a phase of Integration testing which is coordinated by the ISM in conjunction with other QE test teams in order to prove that the proposed technical solution for the business need has been met. The activities handled during this timeframe are: Work with system teams to plan technical Integrated, End-to-End and Regression Testing that aligns with the portfolio and program level epics. Participate in agile development and collaborate with developers and product managers to plan for testing. Leverage test management and execution tools including Jira and Zephyr. Measure and monitor progress and results during each test to ensure that the product is tested, validated, and demoed on time and within budget, and that it meets or exceeds expectations, including taking necessary corrective actions as needed. Ensure that the team follows the testing standards, guidelines, and testing methodology as agreed upon. Develop reusable automated test scripts and maintain their compatibility. Facilitate continuous improvement including identification and implementation of test automation. Be the first escalation point when issues arise within the integrated testing phase. Escalate to the Integration Solution Manager Practice Lead as necessary and appropriate if issues are unresolvable at their level. Create test strategies for programs/projects to ensure they achieve the quality objectives that are defined. Serve as a subject matter expert in test management regardless of what methodology is used to execute. Communicate importance of and drive team’s compliance with Cigna policies and procedures. Competencies / Skills: Strong technical test experience The ability to write a Program/Project Test Strategy and Program/Project Level Test Plan Deep understanding of technical requirements, portfolio, and program epics Ability to develop and manage all aspects of the technical testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel. Good understanding of best testing practices and ability to provide feedback at technical reviews. Ability to document and communicate the status of testing progress against plans, taking corrective action as necessary. Ability to provide technical leadership to meet testing deadlines and objectives. Ability to review deliverables for completeness, quality, and compliance with established project standards. Expert level of Healthcare products, Commercial, Medicare/Medicaid Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Experience Required: Qualified candidates will typically have 5 - 8 years of professional IT work experience and managing projects/initiatives. Experience Desired: Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Demonstrated core project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc. Experience with Agile delivery methodology. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Role Title: IT Project Management Senior Analyst - Integrated Solution Manager Position Summary: The Integrated Solution Manager Senior Analyst is responsible for defining and supporting the building of the integrated test strategies and test plans those alignments with the portfolio and program epic needs over the product lifecycle. This individual will work with business, technology, and solution teams to develop artifacts that supports the program overall long-term business objective. This individual must possess a strong understanding of Cigna processes and capabilities across all integrated application/business work streams. & Responsibilities : The ISM drives the testing phases and delivers artifacts in conjunction with the test execution phases. Collaborates with project team during the Project Kickoff, PI Prep, Execution Sync and Test evidence reviews. Leads Test Execution phases. Test Execution is a phase of Integration testing which is coordinated by the ISM in conjunction with other QE test teams in order to prove that the proposed technical solution for the business need has been met. The activities handled during this timeframe are: Work with system teams to plan technical Integrated, End-to-End and Regression Testing that aligns with the portfolio and program level epics. Participate in agile development and collaborate with developers and product managers to plan for testing. Leverage test management and execution tools including Jira and Zephyr. Measure and monitor progress and results during each test to ensure that the product is tested, validated, and demoed on time and within budget, and that it meets or exceeds expectations, including taking necessary corrective actions as needed. Ensure that the team follows the testing standards, guidelines, and testing methodology as agreed upon. Develop reusable automated test scripts and maintain their compatibility. Facilitate continuous improvement including identification and implementation of test automation. Be the first escalation point when issues arise within the integrated testing phase. Escalate to the Integration Solution Manager Practice Lead as necessary and appropriate if issues are unresolvable at their level. Create test strategies for programs/projects to ensure they achieve the quality objectives that are defined. Serve as a subject matter expert in test management regardless of what methodology is used to execute. Communicate importance of and drive team’s compliance with Cigna policies and procedures. Competencies / Skills: Strong technical test experience The ability to write a Program/Project Test Strategy and Program/Project Level Test Plan Deep understanding of technical requirements, portfolio, and program epics Ability to develop and manage all aspects of the technical testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel. Good understanding of best testing practices and ability to provide feedback at technical reviews. Ability to document and communicate the status of testing progress against plans, taking corrective action as necessary. Ability to provide technical leadership to meet testing deadlines and objectives. Ability to review deliverables for completeness, quality, and compliance with established project standards. Expert level of Healthcare products, Commercial, Medicare/Medicaid Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Experience Required: Qualified candidates will typically have 3 - 5 years of professional IT work experience and managing projects/initiatives. Experience Desired: Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Demonstrated core project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc. Experience with Agile delivery methodology. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Develop detailed project plans, track progress, and ensure timely completion within budget. Ensure project deliverables meet quality standards, and clients satisfaction is maintained. Understanding of construction processes, interior or exterior finishings including site management and quality control. Lead and coordinate with architects, engineers, contractors, and site supervisors to ensure seamless project execution. Implement quality control measures to ensure construction standards are met. Monitor project expenditures and ensure cost-effectiveness.. Ensure all projects adhere to local building codes, regulations, and safety standards. Conduct regular site inspections and quality control checks to ensure compliance with design specifications, building codes, and safety regulations. Prepare and present project status reports, updates, and recommendations to senior management and stakeholders. Proactively identify and mitigate risks and challenges that may impact project delivery and profitability. Skills and Qualifications 7-10 years of relevant experience in project management, preferably in construction of institutes or Building. Candidate must be B.Tech/ M.Tech in Civil Engineering. Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context. Excellent communication and negotiation skills. Strong leadership and team management abilities.

If interested, please fill the below form to apply https://forms.office.com/r/41A93Z0RMN Responsibilities Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through Desk Alerts or over the phone. Coordinate with WFM and other Traffic Analysts on the same campaign to ensure continuity of coverage and distribution of up-to-the-minute statistical data about the day. Work closely with Operations Management to assist them in enforcing schedule adherence and call time threshold guidelines for the campaign. Inform Operations management so decisions can be made regarding OT, VTO, and off-phone activities with up-to-the-minute daily statistics. Provide historical reporting compilation as required by the campaign. Manage and enter real time exceptions in WFM software. Prepare and send intraday as well as daily, weekly and monthly performance reports and Provide support in identifying, tracking and reporting system issues/downtime Track the everyday attendance and provide recommendations for understaffing and overstaffing Review and analyze call/case arrival patterns and provide recommendations to improve customer practice Qualifications One year prior experience working with workforce management technologies preferred. One year using one of the following systems: Intercom, Salesforce, Genesys, or any other WFM tool. Experience with call center reporting and metrics preferred. Proficiency in Microsoft Office Applications including Word, Power Point, Excel, Tableau and other relevant software required. Graduate/ B Degree. Strong Analytical Skills required to critically assess situations and make decisions in real time. Excellent problem solving and decision-making skills. Ability to operate effectively in a team environment. Excellent oral and written communication skills and interpersonal skills.

Responsibilities: Analyze new business requirements and determine appropriate technical solutions. Will be responsible for the entire project life cycle, should posses team leadership and communication skills (Written & Spoken) Ability to manage minimum of 10 developers and work towards delivery point of view. The candidate SHOULD POSSES good team handling skills.