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5.0 - 10.0 years
9 - 13 Lacs
Mohali
Work from Office
Jubilant Foodworks Limited is looking for Lead - Workforce Management (Manpower Planning) to join our dynamic team and embark on a rewarding career journey Staffing and Resource Planning: Lead the development of staffing strategies to meet operational needs, including hiring plans and resource allocation. Scheduling Optimization: Develop and implement efficient scheduling systems to meet workload demands while considering employee preferences and skills. Performance Metrics: Develop and monitor key performance metrics related to workforce productivity, efficiency, and staffing levels. Forecasting and Analysis: Utilize data analytics and forecasting techniques to predict staffing needs and trends. Workforce Efficiency: Implement strategies to enhance workforce efficiency, including training programs and process improvements. Compliance and Policies: Ensure compliance with labor regulations, company policies, and best practices in workforce management. Team Leadership: Mentor and lead teams, providing guidance and support to achieve workforce optimization goals. Required Skills and Qualifications: Workforce Management Expertise: Strong proficiency in workforce planning, scheduling, and resource optimization. Analytical Skills: Proficiency in data analysis, forecasting, and using workforce management software. Communication Skills: Excellent communication and interpersonal skills to collaborate with various stakeholders. Leadership Abilities: Strong leadership and team management skills to guide and motivate teams.
Posted 2 months ago
15.0 - 18.0 years
7 - 8 Lacs
Vadodara
Work from Office
for a Production Expert in Winding and Winding assembly for the Transformers Business to join their team in Vadodara, Gujarat , India. This team seeks a skilled and motivated individual. Transformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business s comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company s transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TXpert Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible in accommodating business requirements and experience in working with diverse groups and cultures. The ability to multitask & deliver within timelines is essential. The candidate will have excellent communications skills. The Opportunity: Ensure efficient and cost-effective Production results that meet order demand, specifications, quality, and planning targets through the coordination and management of plant equipment, personnel, and production process (quantity, quality, budgeted cost and proper productivity level). Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders. How you will make an impact: Set up a manufacturing facility for Power Transformer Winding and Winding assembly. Work on preparation of layout of winding shop. Preparing a list of machinery and tools required for winding shop. Preparation of specifications for all the required machinery and tools. Technical discussions with suppliers for the procurement of these equipment. Coordination during installation and commissioning of the capital equipment. Create, maintain, and improve functional relationships with other operational and organizational departments to gain input on product and process requirements and needs. Develop processes and work improvement systems and ensure regulatory compliance. Capacity planning and resource optimization for winding shop. Collaborate with continuous improvement team to integrate new processes or improvement ideas. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business Your Background: BE/BTech in Electrical/Mechanical engineering. Minimum 15 to 18 years of experience in Power Transformer manufacturing. Must have previously demonstrated complete knowledge of production activities. Familiarity with IATF16949, ISO14001, and OSHA regulations. Must demonstrate excellent verbal, communication, and leadership skills. Ability to lead, motivate, and coordinate team efforts to accomplish goals. Ability to operate and deliver results in a multi-cultural environment. Proficiency in both spoken & written English language is required .
Posted 2 months ago
3.0 - 5.0 years
22 - 25 Lacs
Gurugram
Work from Office
S&C Global Network - AI - Marketing Growth Analytics (DS) - Consultant Management Level: - Ind & Func AI Decision Science Consultant Level 9 Location: Gurgaon / Bangalore / Mumbai / Hyderabad Must-have skills: Marketing Analytics, Data Driven Merchandizing (Pricing/Promotions/Assortment Optimization), Statistical Timeseries Models, Store Clustering Algorithms, Descriptive Analytics, State Space Modeling, Mixed Effect Regression, NLP Techniques, Large Language Models, Azure ML Tech Stack, SQL, R, Python, AI/ML Model Development, Cloud Platform Experience (Azure/AWS/GCP), Data Pipelines, Client Management, Insights Communication Good to have skills: Non-linear Optimization, Resource Optimization, Cloud Capability Migration, Scalable Machine Learning Architecture Design Patterns, Econometric Modeling, AI Capability Building, Industry Knowledge:CPG, Retail Job Summary As part of our Data & AI practice, you will join a worldwide network of smart and driven colleagues experienced in leading statistical tools, methods, and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. Roles & Responsibilities: Working through the phases of project Define data requirements for Data Driven Growth Analytics capability. Clean, aggregate, analyze, interpret data, and carry out data quality analysis. Knowledge of market sizing, lift ratios estimation. Experience in working with non-linear optimization techniques. Proficiency in Statistical Timeseries models, store clustering algorithms, descriptive analytics to support merch AI capability. Hands on experience in state space modeling and mixed effect regression. Development of AI/ML models in Azure ML tech stack. Develop and Manage data pipelines. Aware of common design patterns for scalable machine learning architectures, as well as tools for deploying and maintaining machine learning models in production. Knowledge of cloud platforms and usage for pipelining and deploying and scaling elasticity models. Working knowledge of resource optimization Working knowledge of NLP techniques, Large language models. Manage client relationships and expectations and communicate insights and recommendations effectively. Capability building and thought leadership. Logical Thinking Able to think analytically, use a systematic and logical approach to analyze data, problems, and situations. Notices discrepancies and inconsistencies in information and materials. Task Management Advanced level of task management knowledge and experience. Should be able to plan own tasks, discuss and work on priorities, track, and report progress . Client Relationship Development Manage client expectations and develop trusted relationships Maintain strong communication with key stakeholders Act as a strategic advisor to clients on their data-driven marketing decisions Professional & Technical Skills: Must have at least 4+ years of work experience in Marketing analytics with a reputed organization.3+ years of experience in Data Driven Merchandizing which involves work experience in Pricing/Promotions/Assortment Optimization capabilities across retail clients.Strong understanding of econometric/statistical modeling:regression analysis, hypothesis testing, multivariate analysis, time series, optimization Expertise in Azure ML, SQL, R, Python, PySpark Proficiency in non-linear optimization and resource optimization Familiarity with design patterns for deploying and maintaining ML models in production Strong command over marketing data and business processes in Retail and CPG Hands-on with tools like Excel, Word, PowerPoint for communication and documentation Additional Information: Bachelor/Masters degree in Statistics/Economics/ Mathematics/ Computer Science or related disciplines with an excellent academic record Knowledge of CPG, Retail industry. Proficient in Excel, MS word, PowerPoint, etc. Strong client communication. Qualification Experience: Must have at least 4+ years of work experience in Marketing analytics with a reputed organization. 3+ years of experience in Data Driven Merchandizing which involves work experience in Pricing/Promotions/Assortment Optimization capabilities across retail clients. Educational Qualification: Bachelor/Masters degree in Statistics/Economics/Mathematics/Computer Science or related disciplines. Preferred advanced degrees include M.Tech, M.Phil/Ph.D in Statistics/Econometrics or related field from reputed institutions.
Posted 2 months ago
2.0 - 6.0 years
4 - 6 Lacs
Navi Mumbai
Work from Office
Focuses on the manufacturing process Ensuring production meets quality standards & deadlines Optimizing resource utilization including shop floor activities Implementing production plans Ensuring HVAC systems meet quality standards during production Required Candidate profile B.E./B.Tech/Diploma/PG Diploma in Mechanical Engineering Minimum 2+ years of experience in HVAC/Airconditioning/Refrigeration production Smart and proactive team player for ensuring quality production Perks and benefits Allowances & Bonus as per the MNC Group HR Policy
Posted 2 months ago
1.0 - 5.0 years
4 - 7 Lacs
Ranchi
Work from Office
Achieving sales targets while ensuring best in class portfolio quality of the branch. Effectively leading team of Loan Officers/Field Staff at the branch to achieve their expected business targets. Ensuring maximum collection efficiency of branch and regular repayment of all customers. Designing a collection strategy in operational radius to avoid risky areas and ensuring quality portfolio. Conducting regular field visits to guide and motivate the Loan Officers & Surprise visits assessing a sample of Centre Meetings to assess loan officer performance and take prompt corrective action where necessary. Continuous tracking of repayment of regular customers and follow up for delinquent customers, non-starters and frauds. Conduct regular morning and evening meetings with Loan Officers for achieving daily run rate as per projection and display effective planning abilities Proper Maintenance of branch and all registers, documents, etc to handle compliance, audit, legal, admin, HR, etc related issues of the branch Ensuring staff skill development through meetings and continuous monitoring of various clusters on regular basis by identifying training needs as per the market trends and new business opportunities and ensuring resource optimization. Guiding the team to improve their First Time Right (FTR) and TAT while ensuring maximum customer satisfaction. Maintain a branch that aligns with brand values and ensure effective brand retention and recall amongst all customers and non-customers. Ensure all laid down system and processes are followed at the branch as stipulated by the Senior Management. Ensure that all staff are adequately trained on the Products of the company and Processes. " Qualification : Graduate in any discipline
Posted 2 months ago
8.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
GKE Engineer|| 8 yrs|| Pan India. Containerization & Docker Expertise Advanced Docker Knowledge - Deep understanding of Dockerfile optimization, multi-stage builds, and image layer caching for efficient image creation.- Proficiency in Docker Compose for multi-container application orchestration (useful for local testing and migration planning).- Security best practices for Docker images, including vulnerability scanning and secure registry management. Container Runtime Understanding - Knowledge of container runtimes like containerd and their implications on GKE.- Debugging container runtime issues. Kubernetes (GKE) Mastery GKE Cluster Architecture & Design - Ability to design highly available, scalable, and secure GKE clusters based on workload requirements.- Expertise in node pool management, autoscaling, and resource optimization.- Understanding of GKE networking, including VPCs, subnets, and network policies.- Knowledge of GKE security features, such as IAM, RBAC, and workload identity.- Understanding of GKE Autopilot vs Standard mode, and when to use each. Kubernetes Core Concepts - In-depth knowledge of Kubernetes objects (Pods, Deployments, Services, ConfigMaps, Secrets, etc.- Proficiency in using kubectl for cluster management and troubleshooting.- Understanding of Kubernetes scheduling, resource management, and service discovery.- Advanced understanding of custom resource definitions(CRDs) and operators. GKE Networking - VPC native clusters, and private clusters.- Understanding of how to set up ingress and egress.- Understanding of Cilium, and other CNI's. GKE Security - Workload Identity.- Binary Authorization.- Network Policies.- Secret Management. DevOps & Infrastructure as Code (IaC) CI/CD Pipelines - Designing and implementing robust CI/CD pipelines for containerized applications using tools like Cloud Build, Jenkins, GitLab CI, or Argo CD.- Automating image building, testing, and deployment to GKE.- Implementing blue/green deployments or canary releases. Infrastructure as Code (IaC) - Proficiency in using Terraform or Deployment Manager to automate GKE cluster provisioning and configuration.- Managing infrastructure changes through version control and code reviews.- Using tools like Config Connector to manage GCP resources with kubernetes. Monitoring & Logging - Setting up comprehensive monitoring and logging solutions using Cloud Monitoring and Cloud Logging.- Implementing alerting and dashboards for proactive issue detection.- Understanding of distributed tracing. GitOps Understanding and implementation of GitOps methodologies.
Posted 2 months ago
5.0 - 8.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders SCollaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Information Systems(Maps). Experience: 5-8 Years.
Posted 2 months ago
6.0 - 9.0 years
32 - 35 Lacs
Noida, Kolkata, Chennai
Work from Office
Dear Candidate, We are seeking an API Gateway Engineer to manage authentication, routing, and scalability of cloud APIs. Key Responsibilities: Design and manage API gateways and proxies. Implement security policies and rate limiting. Monitor and analyze API traffic. Required Skills & Qualifications: Experience with AWS API Gateway, Apigee, or Kong. Familiar with OAuth2, JWT, and API analytics. Knowledge of API versioning and microservices. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 2 months ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Title:Oracle+Mongo Experience0-5 Years Location:Bangalore : UI Path updated JD Admin, Designs, deploys, maintains, and upgrades the infrastructure for the UiPath Platform. This includes the UiPath Orchestrator & Admin and other UiPath products. Apply relevant licensing options for Orchestrator Manage logs and monitor the health of Orchestrator. Troubleshoot common Orchestrator issues. Setup /Install Orchestrator in On-prem Perform multi-node installation of Orchestrator (On Prem AWS). Upgrade Multi-node Orchestrator with HA configuration (On-prem AWS) and Load balancer Deploy Unattended Robots using the Enterprise License. AWS Architect updated JD Monitoring and Performance Tuning: Set up and configure AWS CloudWatch for monitoring system performance, alarms, and automated scaling. Troubleshoot and resolve performance issues in AWS resources. Security and Compliance: Implement best practices for securing AWS environments, including IAM role and policy management, encryption, and network security groups. Ensure compliance with industry standards and regulations. Cost Optimization: Monitor cloud usage and cost patterns, implementing cost-saving strategies and resource optimization techniques to reduce unnecessary expenses. Backup and Disaster Recovery: Design and implement backup and disaster recovery strategies for AWS-hosted systems and data. Collaboration: Work closely with the DevOps team to optimize CI/CD pipelines, support cloud-based applications, and troubleshoot infrastructure-related issues. Documentation: Maintain comprehensive and up-to-date documentation for AWS infrastructure, procedures, and best practices. Continuous Learning: Stay current with new AWS features, services, and best practices, and proactively integrate them into the organization’s infrastructure when appropriate.
Posted 2 months ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Title:BluePrism Experience0-5 Years Location:Bangalore : UI Path updated JD : Admin, Designs, deploys, maintains, and upgrades the infrastructure for the UiPath Platform. This includes the UiPath Orchestrator & Admin and other UiPath products. Apply relevant licensing options for Orchestrator Manage logs and monitor the health of Orchestrator. Troubleshoot common Orchestrator issues. Setup /Install Orchestrator in On-prem Perform multi-node installation of Orchestrator (On Prem AWS). Upgrade Multi-node Orchestrator with HA configuration (On-prem AWS) and Load balancer Deploy Unattended Robots using the Enterprise License. AWS Architect updated JD : Monitoring and Performance Tuning: Set up and configure AWS CloudWatch for monitoring system performance, alarms, and automated scaling. Troubleshoot and resolve performance issues in AWS resources. Security and Compliance: Implement best practices for securing AWS environments, including IAM role and policy management, encryption, and network security groups. Ensure compliance with industry standards and regulations. Cost Optimization: Monitor cloud usage and cost patterns, implementing cost-saving strategies and resource optimization techniques to reduce unnecessary expenses. Backup and Disaster Recovery: Design and implement backup and disaster recovery strategies for AWS-hosted systems and data. Collaboration: Work closely with the DevOps team to optimize CI/CD pipelines, support cloud-based applications, and troubleshoot infrastructure-related issues. Documentation: Maintain comprehensive and up-to-date documentation for AWS infrastructure, procedures, and best practices. Continuous Learning: Stay current with new AWS features, services, and best practices, and proactively integrate them into the organization’s infrastructure when appropriate.
Posted 2 months ago
8.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
GKE Engineer|| 8 yrs|| Pan India. Containerization & Docker Expertise Advanced Docker Knowledge - Deep understanding of Dockerfile optimization, multi-stage builds, and image layer caching for efficient image creation.- Proficiency in Docker Compose for multi-container application orchestration (useful for local testing and migration planning).- Security best practices for Docker images, including vulnerability scanning and secure registry management. Container Runtime Understanding - Knowledge of container runtimes like containerd and their implications on GKE.- Debugging container runtime issues. Kubernetes (GKE) Mastery GKE Cluster Architecture & Design - Ability to design highly available, scalable, and secure GKE clusters based on workload requirements.- Expertise in node pool management, autoscaling, and resource optimization.- Understanding of GKE networking, including VPCs, subnets, and network policies.- Knowledge of GKE security features, such as IAM, RBAC, and workload identity.- Understanding of GKE Autopilot vs Standard mode, and when to use each. Kubernetes Core Concepts - In-depth knowledge of Kubernetes objects (Pods, Deployments, Services, ConfigMaps, Secrets, etc.- Proficiency in using kubectl for cluster management and troubleshooting.- Understanding of Kubernetes scheduling, resource management, and service discovery.- Advanced understanding of custom resource definitions(CRDs) and operators. GKE Networking - VPC native clusters, and private clusters.- Understanding of how to set up ingress and egress.- Understanding of Cilium, and other CNI's. GKE Security - Workload Identity.- Binary Authorization.- Network Policies.- Secret Management. DevOps & Infrastructure as Code (IaC) CI/CD Pipelines - Designing and implementing robust CI/CD pipelines for containerized applications using tools like Cloud Build, Jenkins, GitLab CI, or Argo CD.- Automating image building, testing, and deployment to GKE.- Implementing blue/green deployments or canary releases. Infrastructure as Code (IaC) - Proficiency in using Terraform or Deployment Manager to automate GKE cluster provisioning and configuration.- Managing infrastructure changes through version control and code reviews.- Using tools like Config Connector to manage GCP resources with kubernetes. Monitoring & Logging - Setting up comprehensive monitoring and logging solutions using Cloud Monitoring and Cloud Logging.- Implementing alerting and dashboards for proactive issue detection.- Understanding of distributed tracing. GitOps Understanding and implementation of GitOps methodologies.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
4.0 - 8.0 years
7 - 17 Lacs
Kolkata, Gurugram, Bengaluru
Hybrid
India AC Assurance Deployment Senior Associate Bangalore/ Kolkata/Hyderabad/Gurgaon/Noida Job Description: We are seeking an experienced and result-oriented Workforce Management professional with a strong understanding of workforce management concepts, and has hands-on experience in capacity planning, resource scheduling, allocation of projects to professionals, skills management, real-time adherence, monitoring intra-day service levels and bench management. We are looking for dynamic professionals who can work with the business to predict future demand projections and optimize resource availability to assign best-fit staffing on projects. The suitable candidate will be responsible to review staffing requests through our prescribed demand intake systems, assess personnel requirements based on resource skills, client continuity, staffing rules and regulatory compliance guidelines, and fulfill the staffing needs based on the best-fit resource availability options. As a Deployment Senior Associate, you will be responsible to meet the prescribed resource management KPIs for the assigned Business Unit, Sub-Business Unit, Industry/Sector or territory. You will provide subject matter support to stakeholders, optimize schedules for our business professionals, ensure optimal utilization of business professionals, maximize fulfilment of staffing requests, implement staffing portfolio plans and mitigate over/under staffing situations. To ensure success as a Deployment Senior Associate, you should possess extensive domain knowledge in resource management, demand supply planning, schedule management, capacity and headcount planning, bench management, staffing conflict management, resource allocation and business analytics. Prior resource management experience in Big 4s, Audit/Tax/accounting practice and/or financial services industry will be preferred but not mandatory. Key Responsibilities: • Review demand pipeline and generate capacity to enable effective staffing on projects. • Ensure all open staffing requests are fulfilled within the defined SLAs. • Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc. • Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects. • Demonstrate success against all business, operational and people management KPIs. • Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions. • Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods. • Analyze and execute staffing solutions to meet unplanned demands. • Publish effective reports and dashboards to monitor, analyze and report against key KPIs. • Participate in business meetings, stakeholder connects and deployment reviews. • Perform regular reviews to ensure quality of delivery. • Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team. Key Skills and Experiences: • Graduate or post-graduate in any workstream, with a good academic record. • 4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability. • 1 – 2 years of experience in managing stakeholders will be preferred. • Must have hands-on knowledge of working on staffing tools. • Client focused and solution-oriented mindset will be mandatory. • Prior experience of working in cross-location teams will be preferred. • Excellent interpersonal and communication skills. • Good negotiation skills. • Excellent organizational and time-management skills with a proven record of working under tight deadlines. • Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred. • Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables.
Posted 2 months ago
4 - 8 years
5 - 9 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: L&P Policy Acquisition & Servicing. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
4 - 8 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payroll(HCM). Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
7 - 12 years
7 - 13 Lacs
Bengaluru
Hybrid
Job Title: Resource Management Team Job Summary: We are seeking a highly skilled and experienced individual to join our Resource Management Team at a Supervising Associate position. As a key member of the team, you will play a critical role in optimizing resource utilization, ensuring efficient project staffing, and supporting resource planning initiatives. This position offers an excellent opportunity to contribute your expertise in resource management and make a significant impact within our organization. Responsibilities: 1. Oversee the collaboration with stakeholders to gather project requirements, assess resource needs, and develop comprehensive resource plans. 2. Lead the analysis of resource availability, skill sets, and capacity to support project demands, ensuring the appropriate allocation of resources. 3. Develop and implement resource management strategies, including forecasting future resource requirements, identifying potential bottlenecks, and proposing mitigation plans. 4. Supervise the monitoring and tracking of resource allocations, utilization, and availability using resource management tools and systems. 5. Coordinate closely with project managers and team leads to ensure timely and accurate project staffing, addressing any conflicts or constraints. 6. Proactively identify and address resource allocation conflicts or gaps, collaborating with stakeholders to find suitable resolutions. 7. Mentor and guide Level 1 and Senior Associate team members, assisting them in resource allocation activities and fostering their professional development. 8. Drive continuous improvement efforts by identifying process enhancements, implementing best practices, and streamlining resource management workflows. 9. Prepare and present regular reports and dashboards to provide insights on resource utilization, capacity, and performance metrics to stakeholders and senior management. 10. Stay updated on industry trends, emerging technologies, and resource management practices, sharing knowledge and insights with the team. Requirements: 1. Bachelors degree in business administration, Project Management, or a related field. Relevant certifications in resource management or project management are a plus. 2. Extensive experience in resource management or related roles, preferably within a complex organizational setting. 3. Strong analytical and problem-solving skills, with the ability to assess complex resource requirements and make data-driven decisions. 4. Excellent interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels. 5. Proficient in using resource management tools and software to track and manage resource allocation and utilization. 6. Advanced proficiency in Microsoft Excel, including the ability to analyze and present data in a clear and concise manner. 7. Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines in a fast-paced environment. 8. Leadership qualities with the ability to mentor and guide junior team members effectively. 9. Proactive attitude, adaptability to change, and a continuous improvement mindset. 10. Knowledge of project management methodologies and frameworks is desirable. 11. Experience in a supervisory role with proven ability to manage and lead a team. This role requires a higher level of responsibility, including overseeing the work of Senior Associates and ensuring that all resource management activities are carried out effectively and efficiently. The Supervising Associate is expected to have a deeper understanding of resource management practices and a proven track record of leadership.
Posted 2 months ago
4 - 5 years
0 - 0 Lacs
Bengaluru
Work from Office
Job Title : Resource Analyst Location State : Karnataka Location City : Bangalore Experience Required : 4 to 5 Year(s) Shift: Rotational Work Mode: Onsite Position Type: Contract Openings: 4 Looking for Immediate joiners only Company Name: VARITE INDIA PRIVATE LIMITED Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship management, and cloud services. Additionally, the company delivers middleware products, business intelligence tools, and industry-specific applications, addressing diverse business needs worldwide. As a key player in application development, it stewards a widely utilized programming language. These software solutions cater to businesses across various industries and are widely adopted for scalability, security, and innovation. About The Job: Ability to establish strong internal / external customer relationships • Strong analytical skills with good communication & presentation skills • Collaborate with project managers and delivery teams to gather information on upcoming project resource needs. • Develop and maintain short- and long-term resource forecasts based on project demand and workforce availability • Participate in weekly or monthly resource management meetings to address any staffing concerns or gaps • Provide available internal and/or external resources (offshore, nearshore, and contractors) to fit project demand and budget. • Allocate available resources efficiently across projects while maintaining balance and ensuring optimal utilization • Have detailed knowledge of assigned consultants skill levels, experience, and staffing preferences. • Actively monitor the selection/acceptance process for assigned resources. • Offer creative solutions when no resources with necessary skill sets are available. • Identify hiring needs based on resource shortages. Assist in securing approvals for new hires and contractors based on resource demand projections. • Track and analyze resource utilization metrics to identify under- or over-utilized resources • Ensure complete and accurate time entry set up in project accounting system consistent with the resource assignment. Drive timely entry of billable time across the team. • Updating the relevant systems on time & maintaining data integrity. • Monitor, consolidate and provide overall practice reports and support ad hoc resourcing reporting. Qualifications: B.TEC/ B.COM/BBA/ MBA How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Posted 2 months ago
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