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1.0 - 4.0 years

2 - 6 Lacs

Pune

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Business Title : Executive Assistant Company Overview: Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering tech solutions. As a business area segment within Sandvik Group, SMF incorporates the three divisions of Design & Planning Automation, Additive Manufacturing and Industrial Metrology. Job Purpose : Manage the executive s schedules. Gather, compile, verify, and analyze information for the executives use in documents Facilitate smooth communications between the executive and coworkers and between the executive and external parties such as media, customers, and the public. Handle confidential information and maintain the security of the executive s records and files. Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets. Location : Pune, India Key Responsibilities : Administrative Support Manage executive calendars, including scheduling meetings, appointments, and travel Coordinate and confirm internal and external meetings Prepare meeting agendas, presentations, and follow-up materials Take and distribute accurate meeting minutes Communication Management Screen and prioritize emails, calls, and correspondence Draft and edit emails, memos, reports, and other documents Serve as the primary point of contact between executives and stakeholders Handle confidential information with discretion Travel & Logistics Book and manage travel arrangements (flights, hotels, transportation) Create detailed travel itineraries and handle last-minute changes Process travel expenses and reimbursements Project & Task Coordination Assist with planning and execution of projects and events Track project progress and ensure deadlines are met Liaise between departments or teams to coordinate initiatives Office & Resource Management Order and maintain office supplies and executive resources Manage office records, filing systems, and databases Ensure smooth operation of executive s workspace Finance & Reporting Prepare expense reports Assist with invoice processing, purchase orders, and vendor coordination Strategic & Executive Support Anticipate executive needs and proactively address issues Provide research and summaries to assist executive decision-making Support executive with board or leadership team communications Relationship & Stakeholder Management Maintain professional relationships with clients, vendors, and partners Organize executive participation in networking, conferences, and speaking engagements Qualifications : 5 plus years of experience in Secretarial related activities. Graduate in any stream. Exposure to and working knowledge on computers with MS Office applications In addition, the employee may be assigned other duties within the area of their competence Result driven, self-awareness, improvement oriented Good level of internal and external Customer orientation and Service attitude Ability to handle sensitive information and maintaining confidentiality. Compliance and governance to Company policies Networking skills, effective communication, Liaisioning, interacting and dealing with Government bodies, methodical, persistent and time bound A glimpse of our culture At Sandvik, were tech driven, innovative and entrepreneurial! For us, success is a team effort - we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. We also give you the freedom to find that perfect mix between work, family life and interests. Visit our stories hub, LinkedIn or Facebook to get to know us further. How to apply: You may upload your updated profile in Workday against the JR R0080313 through your login, no later than 29th June 2025 Or Please send your application by registering on our site www.sandvik.com/career and uploading your CV against the JR R0080313 before 29th June 2025. Our recruitment process is open and fair - we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position. To learn more about our recruitment process, please visit our career site.

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3.0 - 8.0 years

25 - 30 Lacs

Gurugram

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8:00 AM-5:00 PM (EST) Requirements and qualifications: Organize, manage, and lead multiple project implementations in a fast-paced IT environment across multiple functional teams and global organizations. Provide focused delivery of all aspects of project management, project scope definition, risk management, adaptable project scheduling, resource hiring and management, Change management and consistent project documentation and reporting. Guide and direct implementation of infrastructure, systems, applications and technical integration activities. Must be results oriented and ensure successful completion of the projects on time, on budget and within the defined scope while leading through influence and with solid soft skills and tact. Initiate, manage and perform implementation of technical solutions, applications and systems. Determine appropriate course of action needed to accomplish objectives in shortest time possible without compromising quality. Provide regular reporting to executive team, and the client as required including project dashboard. Create, maintain and update Project Documents. The work pattern for this position may vary; successful candidate must be flexible in working hours and capable of providing out of hours on call support. Required Skills & Experience: 3-5 years work experience in IT field or IT system development projects. At least 2 years of project coordination/ management experience. Candidate should have conceptual Knowledge of Oracle Database and any ERP. Candidate should have excellent verbal and communication skills. Excellent knowledge of the full project management life cycle, preferably in Remote Management Services. Should have expertise in project/program management, Planning, Procurement, Scheduling, Resource management, support and training. Ability to develop and monitor project schedules & timelines, deliver project on time and on budget. Experience in managing multiple projects with competing priorities. Experience working in a global environment, leading and collaborating with teams located in multiple geographic areas. Degree in the field of computer science, information systems, or computer engineering would be an added advantage. Strong IT skills and practical experience would be an added advantage. Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.

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4.0 - 9.0 years

4 - 8 Lacs

Mumbai

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Job Description: Integrated Project Manager Location: Mumbai Introduction: Join our dynamic team as an Integrated Project Manager , where youll have the opportunity to drive creative adaptation media production for our Global brand accounts . Working from one of our r egional satellite studios, you ll be instrumental in delivering projects for numerous markets in region. Reporting to the Regional Producer, youll collaborate closely with regional teams, fostering strong relationships with key stakeholders driving impactful content production. The Integrated project Manager understands the complexities of global brand campaign production cycles and has a comprehensive knowledge of universal print and moving image terminology. You will possess experience across POS, OOH, Social Media, Online Video, TV and Cinema production, specifications and best practice. As a pivotal member of our team, you will assess upcoming campaign volumes and scope, reviewing SLA timings plans created by the Regional Producer, adapting where necessary to meet the nuanced lead times of the markets in your region to meet key milestones. You will review global and local pipeline activations across print and moving image channels and assessing resource requirements ahead of time, ensuring campaigns are briefed to the creative team in a timely and accurate manner, identifying production overlaps and relaying regular status updates the Regional Producer. As Integrated Project Manager, you will motivate your direct team to excel in their roles and ensure effective communication across regional teams, aligning on overarching objectives. The Integrated Project manager oversees the end-to-end production, actively tracking key milestones such as translation requests, in market price validation, client approvals and delivery, ensuring creative teams are working efficiently, managing status, risks and challenges of all the campaign deliverables and resource, escalating production issues to the Regional Producer. A vital responsibility will be quality control, a keen eye and comprehensive understanding of brand guidelines is essential to delivery precision. The integrated Project Manager will be responsible for final delivery of campaign assets, performing a full pre-delivery audit of all files ensuring all relevant stakeholders receive proof of delivery. Responsibilities: Creating bespoke timelines based on channel and market specific lead times. Briefing creative studio on campaign specifics, timings, and scope. Holding daily stand-ups with creative team for live status tracking. Communicating translation, creative adaptation, approvals, and approval deadlines to relevant stakeholders. Proactively assessing resource needs upstream to identify potential shortfall. Conducting real time risk assessment, providing a campaign feedback loop to the Regional Producer, ensuring they are properly informed on status. Build and nurture strong relationships with key stakeholders such a Media Agencies. Support the Regional Producer on project planning, status, risks, and challenges. Triage any production issues from creative team, escalating to the Regional Producer and Channel Leads. Oversee digital and print campaigns covering owned and bought media, managing multiple campaigns, languages, and channels. Drive precise campaign execution, monitoring progress, controlling deadlines, engaging relevant stakeholders and ensuring successful delivery. Support the Producer on daily stand-up calls with offshore teams, ensuring production is on track and providing an escalation point to the studio manager/PMs. Review global campaigns, familiarise yourself with forecast data, to drive foresight of production. Assess resource needs for out-of-scope projects supporting Regional Producer in producing resource and cost estimates. Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs. Perform robust QC on all deliverables ensuring all are produced on brand, taking ownership of any piece of creative submitted to the client for review. Final delivery of campaign deliverables to media vendors adn notifying all relevant stakeholders. Champion automation and future-facing ways of working. Qualifications: 4+ years of relevant experience in digital, print and motion, covering owned and bought media. Experience working with multiple campaigns, languages, and channels. Demonstrated production experience on global brands with line management experience Strong account & project management skills, with experience managing onsite and offshore teams. Excellent communication and relationship-building abilities. Proven ability to drive successful campaign production lifecycles, with an ability to assess risk in real time adapt using agile methodology. Proficient forecasting, resource management and project burn rate. Keen eye for detail and commitment to innovation and new business growth. THIS ROLE IS RIGHT FOR YOU IF... You re someone who thrives on shared successes, especially as part of a team that s making waves with innovative processes & high-volume delivery . Your organisational and communication skills set you apart from the crowd. You are methodical and take pride in being able to apply agile methodologies to the task at hand , adapting accordingly based on your ability to foresee risk. You ll be the kind of person who is driven by producing large volume multi-media campaigns , and understands how to plan, track and execute multiple projects simulta neously. You ll have experience across print and moving image with a comprehensive knowledge of common specs, ratios, resource needs and final del iverable output formats. You ll already be a n Integrated Project Manager looking for bigger challenges on a larger account where you can hone your existing skills and cultivate new ones. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations

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3.0 - 8.0 years

9 - 13 Lacs

Hyderabad

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About Citco: The Citco Banks offer our clients the ability to transact, place cash on deposit and access foreign exchange markets and loan facilities. Operating from multiple locations globally, we provide custody and depositary services and credit facilities, with our solutions fully integrated with our fund administration and corporate and trust offerings. About the Team & Business Line: Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centers Citco Bank provides access to best-in-class process and technology. As a core member of our Compliance team you will work closely with internal stakeholders and cross-functional teams to minimize operational risks and ensure our clients experience seamless delivery across banking services. Your Role: You will conduct document outreach with clients. Review and validation of client set ups, due diligence levels and risk assessments Review document collection requests Support CLM (KYC) Specialists based on your expert knowledge Proactively co-manage the team s daily workflow and, in consultation with the AVP, ensure adherence to the policies and procedures as outlined Manage smaller operational work streams, including operational management of 4-6 staff members Communicate effectively with clients and internal stakeholders (e.g., Manager, Relationship Managers, etc.) and timely respond to (follow up on) emails or telephone requests Timely follow up on pending items to meet internal service level agreement (SLA) deadlines Timely report and escalate non-conformities to your Manager Participate in specific projects which may arise from time to time Participate in Citco s training program Have a good understanding of (and adhere to) Citco s policies, procedures and systems About You: You have a Bachelor s degree. At least 3 years of experience in KYC/AML and client due diligence reviews, preferable in the offshore sector or fund industry Assets: Experience with managing small groups of staff Good communication skills in English, both verbal and written Strong problem solving and analytical skills Good knowledge of Microsoft office applications (e.g., Excel, Word) Team player Ability to assimilate the requirements of the role quickly and eagerness to learn Knowledge of the alternative investment and financial industry is an advantage. Competencies Business and commercial acumen Quality and risk management Decision making Client relationship management Communication Developing working relationship Leadership Coaching and developing others Organization and resource management Drive for results Adaptability Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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4.0 - 9.0 years

9 - 13 Lacs

Noida

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Req ID: 323251 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Level 2 Fulfillment Solution Partner in NTT DATA, you will have the opportunity to work with a global organization supporting various technologies. Each person within the Workforce Planning Team will have the opportunity to grow and set their own path to success. The ideal candidate will have experience in Workforce Planning or a related field. Those who are motivated and have a sense of ownership will be successful. Responsibilities Responsible for end-to-end internal staffing/resource management for allotted accounts which includes planning, identifying and allocating employees for projects. Interacts with leaders to validate and qualify resource demand from the perspective of skillset, location, cost and lead time, Assess and advise on fulfillment feasibility, to include any associated risks. Hosts and provides reporting for regular demand fulfillment and bench calls with individual practice groups to ensure proactive communication and resolution of issues. Manages employee ramp-downs prior to coming available to determine if they can be reassigned to any upcoming open demand. Triages Resource Requests (RRs), reviews RRs for accuracy, completeness and compliance, and, if necessary, follow up with initiators to get Resource Requests corrected to achieve approval. Interacts with employees to explain projects and setting/managing on role, technology and domain. Coordinates with various departments like recruitment, training, immigration and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities. Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates. Manages escalations and complaints from delivery in the Demand & Supply cycle of talent fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.) Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results. Provides input for bi-monthly and monthly Practice Capability reviews for Leadership meetings. Escalates any concerns to FSP Practice Capability Lead as needed. Required skills Minimum 4 years of Workforce Planning experience in IT/ITES Minimum 3 years of experience using Microsoft Office tools (Word, Excel, PowerPoint, Outlook) Other Preferred Characteristics: Detail-oriented with the ability to work independently Highly skilled in MS Excel and pivot tables Prior experience in recruiting highly preferred Good interpersonal and communication skills, high level of tact, diplomacy, and confidentiality Basic project management skills a plus

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1.0 - 3.0 years

2 - 3 Lacs

Pune

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We are looking for a Project Engineer to manage & execute engineering projects from planning to completion. The candidate should have hands-on experience in handling project activities, coordination & execution within specified timelines and budgets. Required Candidate profile An Engineer with strong knowledge of project execution, planning, and coordination. Skilled in managing timelines, resources, and site activities. Good communication and problem-solving abilities.

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4.0 - 9.0 years

4 - 7 Lacs

Bengaluru

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P&C Insurance TL Skill-US Insurance,P&C,Property And Casualty,Order To Ensure,CS Intraction,Order Achive,Team Lead Exp-4-7Yrs In US Insurance(2Yrs On PPR Team Lead) PKG Upto-9LPA Bangalore NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Years On Paper Team Lead Mand Skill-US Insurance,P&C,Property And Casualty,SLA,Compliance Management,Order To Ensure,QA/QC, Order Achive,People Management,Team Management,Team Lead,CS Intraction

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12.0 - 16.0 years

35 - 40 Lacs

Pune

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Relevant experience required (in years): 12+ years. Educational Qualification: Bachelors degree in Business Administration , Engineering, Information Technology, or related field Your Position We are seeking an experienced and dynamic Manager to lead and oversee multiple teams within the organization. The Group/ Project Manager will be responsible for strategic planning, operational efficiency, and ensuring that the teams under their leadership meet company goals and objectives . This role requires strong leadership, communication, and problem-solving skills, as well as the ability to manage resources, budgets, and personnel across multiple functions. Required Skills & Competencies: Strong leadership and interpersonal skills. Excellent strategic thinking and decision-making abilities. Effective communication and negotiation skills. Proficiency in project management and resource planning. High level of problem-solving capabilities. Financial acumen, particularly related to budgeting and resource allocation. Roles & Responsibilities: Project Management & Planning: Lead and manage automation integration projects, ensuring timely and successful delivery of projects. Define project scope, objectives , deliverables, timelines, and resource requirements in collaboration with internal teams and clients. Develop and execute detailed project plans, ensuring that components are integrated effectively into the automation ecosystem. Monitor project progress and implement corrective actions to stay on schedule and within budget. Leadership & Team Management: Lead and supervise multiple teams or departments within a group. Provide mentorship, guidance, and support to team leaders and members. Foster a positive work culture and encourage professional development within teams. Conduct performance reviews, provide feedback, and set goals for team members. Strategic Planning & Execution: Serve as the primary point of contact for clients regarding automation integration projects. Manage client expectations, provide regular updates on project progress, and address any concerns or issues related to automation integration. Conduct client meetings to review milestones, performance metrics, ensuring the solutions meet or exceed expectations. Collaborate with clients to refine their automation strategies and identify further optimization opportunities. Budget & Resource Management : Oversee and manage the groups budget, ensuring proper allocation of resources. Monitor spending and ensure projects are completed within budget constraints. Change Management & Innovation: Lead efforts for continuous improvement and innovation within the group. Ensure the group stays adaptable to changes in the market, industry, or company priorities. Promote and drive organizational change initiatives. Risk Management: Identify risks within the groups activities and develop mitigation strategies. Address challenges proactively and maintain contingency plans for potential disruptions. Client/Stakeholder Relations: Engage with clients, partners, and other stakeholders as necessary. Ensure high levels of customer satisfaction and service delivery across the teams within the group. Required Skills & Qualifications : Educational Background : Bachelors degree in Business Administration , Engineering, Information Technology, or related field Project Management Professional (PMP), PRINCE2, Agile certification, or other relevant certifications preferred. Experience : 5+ years of experience in the automation industry, with at least 2 years in a leadership or managerial role.

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9.0 - 14.0 years

18 - 25 Lacs

Noida

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Position Summary: We are seeking a highly analytical and detail-oriented professional to join our team as a Resource Planning & Forecasting Specialist . This role is critical in ensuring optimal resource allocation, forecasting capacity needs, and aligning workforce deployment with business objectives. Key Responsibilities: Resource Planning & Forecasting Develop and maintain dynamic resource allocation models based on project pipeline, business demand, and employee capacity. Collaborate closely with business leads, delivery heads, and project managers to understand short- and long-term resource requirements. Allocation & Optimization Match resources with the right skills to appropriate projects, ensuring a balance between resource utilization , employee development, and project success. Propose reallocation strategies to manage overstaffing or understaffing across departments or teams. Data Analysis & Modeling Build and optimize forecasting models using Excel, Power BI, Anaplan , or other workforce planning tools. Leverage historical data and implement predictive models to anticipate future resourcing gaps or excesses. Client Management Serve as the central point of contact for HR, leadership, and project teams on all resource deployment matters. Present strategic resourcing plans and data-driven recommendations to senior management. Process Improvement Establish and implement best practices for resource planning, tracking, and optimization. Lead initiatives to automate manual planning processes and integrate planning tools with existing systems (e.g., HRIS, PMS ). Required Skills & Qualifications: Strong background in resource/workforce planning, project staffing, or operations management . Proficient in data analysis and modeling tools such as Excel (advanced), Power BI, Anaplan , etc. Strong communication and stakeholder management skills. Experience working in dynamic, cross-functional environments with shifting priorities. Ability to work independently and provide strategic insight. Share profile -vaishali.gautam@provana.com

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3.0 - 7.0 years

6 - 10 Lacs

Pune

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Tech SME In this role, you will: Be responsible for facing off to Service line stakeholders for resource management requirements Responsible to drive headcount plan/ forecast management in Headcount forecasting tool - Pioneer Support hiring, onboarding, offboarding and extension processes Drive headcount planning and management best practices within service lines Responsible to clear the breaks between the tools or database Work hand in hand with BMs and Workforce Lead toward headcount strategy and governance Responsible to provide/ produce required headcount metrics Drive process and tooling improvements Effective stakeholder management with regular and proactive engagement Requirements To be successful in this role, you should meet the following requirements Must have SME understanding of headcount related data SME understanding of workforce processes and tooling Expertise with word, excel, and ppt, SME skills in putting data in a simple way and effective presentation skills Good ability to present decks to Sr. stakeholders with clear take aways Ability to influence decision making with useful Insights drawn from data

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8.0 - 10.0 years

22 - 27 Lacs

Pune

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Agile Leadership, Facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and scrum of scrums. Manage and optimize JIRA boards to track progress, prioritize tasks, and ensure transparency across teams. Lead PI Planning sessions to align teams on objectives, dependencies, and deliverables. Project Management , Identify, manage, and mitigate risks and challenges throughout the project lifecycle. Collaborate with stakeholders to ensure alignment on project goals, timelines, and deliverables. Provide regular updates on project status, risks, and progress to leadership and stakeholders. End-to-End Process Knowledge, Understand and document the end-to-end processes to identify bottlenecks and areas for improvement. Ensure seamless integration of technical and business workflows to achieve project objectives. Technical Expertise : Leverage hands-on experience with Python to support project delivery. Use SQL and Python for data analysis, reporting, and automation of project-related tasks. Work with Qlik Sense to create dashboards and visualizations for tracking project KPIs and metrics. Utilize Clarity for project tracking, resource management, and financial reporting Team Collaboration and Mentorship, Foster a culture of collaboration, accountability, and continuous improvement within the team. Mentor team members on Agile best practices, tools, and techniques to enhance team performance. Act as a liaison between technical teams, business stakeholders, and leadership to ensure clear communication and alignment. Facilitate discussions to resolve conflicts, clarify requirements, and address challenges. Requirements To be successful in this role, you should meet the following requirements: 8-10 years of experience in Agile project management, Scrum Master roles, or related positions. Proven track record of managing complex projects with multiple stakeholders and dependencies Strong knowledge of Agile frameworks (Scrum, SAFe, Kanban) and tools like JIRA. Experience in facilitating PI Planning and managing Agile Release Trains (ARTs). Hands-on experience with Docker, Python, SQL for cloud-based and On-Prem based project delivery. Proficiency in SQL for data querying and analysis. Working knowledge of Python for automation and data processing. Experience with Qlik Sense for creating dashboards and visualizations. Familiarity with Clarity for project tracking and resource management Strong ability to identify, assess, and mitigate project risks and challenges. Proficiency in creating risk management plans and communicating them effectively to stakeholders Certified Python Developer or any cloud certifications. Experience with other visualization tools like Qlik Sense or Superset. Familiarity with DevOps practices and CI/CD pipelines. Knowledge of financial and resource management in large-scale projects Successful delivery of sprints and PI objectives within defined timelines. Reduction in project risks and resolution of challenges in a timely manner. Improved team velocity and Agile maturity. High stakeholder satisfaction with project outcomes and communication

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0.0 - 1.0 years

2 - 5 Lacs

Baliapur

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Ensuring financial targets and other agreed-upon targets are met in all departments.. Reviewing working practices to ascertain if it is successful and, if not, devise an alternative.. Handling and monitoring the projects.. Keeping employees motivated and organizing appropriate training.. Ensuring the business operates within the company's mission statement.. Investigating customer satisfaction and reporting any issues.. Working with department heads and senior management to get the best performance from staff.. Driving the business to increase profits.. Acquiring new business accounts.. Ensuring all the resources are at an optimal performance level.. Working with legal departments on any matters that occur.. Reviewing and approving equipment needs.. Desired Skills and Experience English Proficiency (Written), MS-Office, MS-Excel, English Proficiency (Spoken)

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0.0 - 1.0 years

2 - 5 Lacs

Dombivli

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Ensuring financial targets and other agreed-upon targets are met in all departments.. Reviewing working practices to ascertain if it is successful and, if not, devise an alternative.. Handling and monitoring the projects.. Keeping employees motivated and organizing appropriate training.. Ensuring the business operates within the company's mission statement.. Investigating customer satisfaction and reporting any issues.. Working with department heads and senior management to get the best performance from staff.. Driving the business to increase profits.. Acquiring new business accounts.. Ensuring all the resources are at an optimal performance level.. Working with legal departments on any matters that occur.. Reviewing and approving equipment needs.. Desired Skills and Experience English Proficiency (Written), MS-Office, MS-Excel, English Proficiency (Spoken)

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5.0 - 10.0 years

5 - 10 Lacs

Gurgaon, Haryana, India

On-site

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We are seeking a highly skilled and experienced Global Program Manager to lead the large-scale, complex global rollout of Sprinklr SaaSCCaaSproducts. The ideal candidate will have a proven track record in managing global programs, excellent leadership skills, and the ability to drive cross-functional teams towards successful project delivery. Key Responsibilities: Program Leadership: Oversee the planning, execution, and delivery of the global rollout of Sprinklr SaaSCCaaSproducts, ensuring alignment with strategic objectives. Stakeholder Management: Engage with key stakeholders, including senior management, clients, and cross-functional teams, to ensure clear communication and alignment on program goals and progress. Resource Management: Allocate,coordinateand manage resourcesacross different regionsand functionseffectively to ensure timely delivery of program milestones. Risk Management: Identify, assess, and mitigate risks associated with the program to ensure smooth execution. Performance Tracking: Monitor program performance using appropriate systems, tools, and techniques; report on progress, issues, and risks to stakeholders. Continuous Improvement: Implement best practices and continuous improvement initiatives to enhance program efficiency and effectiveness. Compliance: Ensure all program activities comply with relevant regulations, standards, and organizational policies. Financial Management: Manage program budgets, monitor expenditures, and ensure financial targets are met. Mentorship :Supervise and mentor program teams, providing guidance and support to ensure project success. Experience and Qualifications: Education: Bachelors degree in business administration, Project Management, Information Technology, or a related fieldispreferred. Experience: Minimum of 7-10 years of experience in program management, with at least 5 years managing large-scale, global programs. Certifications: PMP, PMI-ACP, or equivalent program management certification is highly desirable. Technical Skills: Strong understanding of SaaS andCCaaSproductstechnology.(Salesforce, ServiceNow, Avaya, Cisco,Genysisetc) Leadership Skills: Proven ability to lead and motivate cross-functional teams in a global,matrixedenvironment. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to various audiences. Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Adaptability: Ability to adapt to changing priorities and work effectively in a fast-paced, dynamic environment. Negotiation Conflict Management: Experience in negotiation and conflict resolution to manage stakeholder expectations and drive consensus. Key Performance Indicators (KPIs): On-Time Delivery: Percentage of program milestones delivered on or before the scheduled date. Budget Adherence: Percentage of program budget adherence, ensuring costs do not exceed allocated budget. Stakeholder Satisfaction: Stakeholder satisfaction scores based on feedback from clients, senior management, and team members. Risk Mitigation: Number of identified risks successfully mitigated or managed without impacting program delivery. Resource Utilization: Efficiency of resource allocation and utilization, ensuring optimal use of available resources. Quality of Deliverables: Quality assessment scores of program deliverables, ensuring they meet or exceed defined standards. Team Performance: Performance metrics for cross-functional teams, including productivity and collaboration effectiveness. Continuous Improvement: Implementation of process improvements and best practices, measured by the number of initiatives successfully adopted. Desired Soft Skills: Emotional Intelligence: Ability to understand and manage your own emotions, and those of others, to foster a positive work environment. Collaboration: Strong team player with the ability to work effectively with diverse teams across different geographies. Conflict Resolution: Skilled in resolving conflicts and negotiating win-win solutions. Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Critical Thinking: Ability to think critically and creatively to solve complex problems. Resilience: Ability to remain calm and focused under pressure, and to bounce back from setbacks. Cultural Sensitivity: Awareness and respect for cultural differences, with the ability to work effectively in a global context.

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6.0 - 11.0 years

10 - 16 Lacs

Pune

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Lead team in consistently delivering the Service Delivery KPI(s) & Productivity Targets in line with operating processes. Ensure the team functions in a collaborative manner and every individual is trained, motivated and supported to perform well. Required Candidate profile Degree /Diploma in Exports/Imports Management/Commerce / Science discipline. Knowledge of Shipping / Logistics is mandatory 5 to 7 years of experience in BPO / Back office /process environment

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8.0 - 12.0 years

35 - 60 Lacs

Bengaluru

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Job Summary As Manager in Global Delivery Resourcing & Execution (GDRE) you will manage the Enablement team for PS Global Delivery and Associate Project Managers who takes care of coordination of project from start to end and support the FPMs in projects. You will oversee the assignment of timecard codes and ensure accurate and timely tracking of project hours, facilitate Resource Management deployment globally, manage Install backlogs and drive Revenue realization for business targets. You will drive execution of various Customer Experience initiatives as part of the Global Delivery focusing on collaboration and Stakeholder management globally. You are responsible for setting team goals, plans and schedules, closely monitoring the performance, driving issue resolution, and accepting the responsibility for ensuring successful achievement of program goals. Essential Functions: - Provide management oversight to the enablement professionals and Associate project managers from GDRE. Identify needed resources for projects, define and assign roles. - Oversee the projects from initiation through delivery, interfacing with external customers or field-based employees, or Technical Consultants as needed. - Assign and monitor work of GDRE team staff, providing management support and direction, select, develop, and evaluate personnel to ensure efficient operation of the function, mentor and groom team members, and provide opportunities for growth. - Keep senior management and Stakeholders informed of key issues and changes which may impact expected business results. - Ensure that projects adhere to the company processes and initiate process improvements as needed. - Assume responsibility for results, including costs, methods and staffing, quality of service delivery and continuous improvement. Job Requirements Drive business outcome and relationship-based services and solutions to our internal and external customers Experience in driving the projects and programs for improving efficiency/optimising performance as a Business Outcome at organisation level. Managing a 24x7 support team with a team size of 8 to 12 resources (may include Team Lead) Experience in sharing feedback on improvement areas and bringing continuous improvement in service delivery excellence Ensuring high levels of performance in project enablement processes, accurate reporting and establishing service improvement activities when required Monitor, control, and support service delivery; ensuring systems, methodologies and procedures are in place and followed. Drive internal service review meetings covering performance, service improvements, quality, and processes. Experience in driving change and implementing transition at the Org level. Proactive and detail-oriented professional with a passion for driving results and achieving business success. Strong problem-solving skills and the ability to think strategically. Experience in Project Management, Agile, Scrum and/or DevOps methods and tools. Expert knowledge of ITIL disciplines. Good understanding of Storage, Backup, Virtualization and Cloud technologies. Ability to work effectively and lead diverse global teams. Ability to manage multiple priorities and adhere to stringent deadlines PMP/Prince 2 certified will be preferred with strong Project/Program experience with proficiency in project management software/tools. RCMP Certified will be preferred with experience/ Education Bachelor’s or master’s degree 10+ years of experience working in a customer facing projects/programs with a high level of accountability. Technical Program or Project/Program Management experience Proven experience in project management, with a track record of successfully delivering projects on time and within budget. 2 to 4 years of people management and team management experience leading high-performance teams for large enterprise customers. Strong understanding of KPIs and how to drive performance to meet them. 24x7 shift support, supporting the 24x7 projects and teams. Flexible with timings based on projects managed. Available for off hours calls when needed based on project requirements.

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7.0 - 10.0 years

7 - 10 Lacs

Bengaluru, Karnataka, India

On-site

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Reviews the doctor s notes and the drug chart and acts as required Prepares nursing care plans and renders effective bedside nursing care Ensures medication safety and patient safety protocols are practiced. Manpower deployment prepares duty roster; assigns nursing and anesthesia technician as per requirements. Ensures efficient staffing, material, and equipment availability. Ensures nurses are competent and can handle tasks assigned to them. OT Scheduling: plans following day checks the booking register a day before surgery, notes and actions special requirements, co-ordinates with the surgeon & anesthetist; plans manpower, equipment and ensures OT is fully prepared for the specific surgery. Responsible for ensuring additional requirement of resource, blood procurement, equipment is made available Checks to ensure medications, consumables, instruments and equipments are available for the surgery. Ensures all equipment are fully functional; conducts random checks of surgical and laparoscopic instruments ensuring they are functional. Competently handles all equipment used in patient care; ensures team is competent in usage; ensures equipment is serviceable and readily available. Ensures documentation for all completed surgeries is updated and accurate. Maintains emergency stock of medications and consumables in OT. Co-ordinates with OT technician, biomedical team and housekeeping staff. Responsible for material management and cost control documentation, Indenting, receiving stock, storage and usage. Ensures no wastage and misuse. Responsible for narcotic management storage & documentation of usage. Aware of NABH & Nursing excellence standards and ensures implementation.

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6.0 - 8.0 years

7 - 8 Lacs

Ahmedabad

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Overall incharge of a modern Foundry plant, Responsible for Production & Planning. Controlling manpower. Know how of foundry processes. Foundry process knowledge, Production Planning. Defect control methods Key Responsibilities: Foundry Operations Management: Oversee the entire casting process, from mold creation to casting and finishing, ensuring efficiency and quality at every stage. Supervise and manage daily production operations to meet manufacturing goals and deadlines. Coordinate with other departments to ensure the timely supply of raw materials and resources needed for casting production. Team Leadership: Lead, mentor, and supervise a team of foundry workers, technicians, and operators, ensuring the team is properly trained, motivated, and aligned with the companys goals. Conduct regular performance reviews, providing feedback, coaching, and training as needed. Ensure that employees adhere to safety protocols and industry best practices. Quality Control & Compliance: Ensure that all castings meet or exceed product specifications, quality standards, and customer expectations. Manage the implementation of quality assurance processes and conduct regular inspections to identify defects or irregularities in castings. Monitor and enforce safety regulations, OSHA standards, and environmental policies to ensure a safe and compliant work environment. Production Scheduling & Resource Management: Develop and implement production schedules to meet demand and ensure optimal resource utilization. Monitor and manage inventory of materials, tools, and equipment, ensuring availability and minimizing waste. Implement lean manufacturing techniques and continuous improvement initiatives to enhance productivity and reduce costs.

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4.0 - 8.0 years

4 - 8 Lacs

Aurangabad, West Bengal, India

On-site

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Team Management: They are typically in charge of a team of technicians, engineers, or other technical staff. This includes hiring, training, and managing the performance of team members. Project Management: They often manage technical projects from initiation to completion. This can involve setting project goals, timelines, budgets, and ensuring that the project is executed efficiently and effectively. Technical Expertise: Technical Supervisors are expected to have a deep understanding of the technical aspects of their industry. This expertise allows them to guide their teams, troubleshoot technical issues, and make informed decisions. Quality Assurance: They are responsible for ensuring that the work performed by their team meets quality and safety standards. This might involve implementing and monitoring quality control processes. Resource Management: Technical Supervisors often handle resource allocation, which includes managing equipment, materials, and budgets to ensure that projects stay on track and within budget. Technical Support: They provide technical support and guidance to their team members, helping to resolve complex issues and ensure that projects progress smoothly.

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4.0 - 8.0 years

4 - 8 Lacs

Thane, Maharashtra, India

On-site

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Team Management: They are typically in charge of a team of technicians, engineers, or other technical staff. This includes hiring, training, and managing the performance of team members. Project Management: They often manage technical projects from initiation to completion. This can involve setting project goals, timelines, budgets, and ensuring that the project is executed efficiently and effectively. Technical Expertise: Technical Supervisors are expected to have a deep understanding of the technical aspects of their industry. This expertise allows them to guide their teams, troubleshoot technical issues, and make informed decisions. Quality Assurance: They are responsible for ensuring that the work performed by their team meets quality and safety standards. This might involve implementing and monitoring quality control processes. Resource Management: Technical Supervisors often handle resource allocation, which includes managing equipment, materials, and budgets to ensure that projects stay on track and within budget. Technical Support: They provide technical support and guidance to their team members, helping to resolve complex issues and ensure that projects progress smoothly.

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8.0 - 15.0 years

0 - 35 Lacs

, India

On-site

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Job Description Summary role description: Hiring for a for one the global leader in EPC domain. Company description: Our client is a global leader in engineering, procurement, and construction (EPC), delivering cutting-edge solutions across infrastructure, energy, and industrial sectors. With a proven track record of executing high-impact projects worldwide, they have played a key role in shaping skylines, powering industries, and driving digital transformation. Their commitment to innovation and sustainability has led to groundbreaking advancements in smart infrastructure, renewable energy, and digital engineering. Backed by a highly skilled workforce, they continue to expand their global footprint, partnering with governments and enterprises. Recent milestones include large-scale renewable energy installations, smart city developments, and breakthrough infrastructure projects. Role details: Title / Designation : Project Manager (Transmission Line construction) Location: PAN India (Uttar Pradesh, Southern India, Jharkhand, Gujarat, Andhra Pradesh) Work Mode: Site based role Role & responsibilities: Lead end-to-end execution of Transmission Line construction projects across diverse geographical regions in India. Work closely with State and Central Utilities, ensuring compliance with safety, quality, cost, and timeline objectives. Mobilize manpower, materials, and machinery as per project requirements. Build, manage, and mentor high-performing site teams to meet delivery milestones. Meet sales and collection targets as per approved budgetary plans. Ensure cost control in line with Job Cost Report (JCR). Monitor day-to-day physical progress and implement corrective actions as needed. Oversee timely feeding of materials to the site based on execution plans. Review stock availability and address material shortages proactively. Conduct regular review meetings on progress, risks, and Corrective & Preventive Actions (CAPA). Ensure documentation and timely updates through digital project management tools. Implement and maintain EHS (Environmental, Health & Safety) and QMS (Quality Management System) standards as per organizational policies. Ensure statutory compliance related to labour laws, PF, taxation, and insurance at project sites. Ensure completion of project documentation, Taking Over Certificate (TOC), and reconciliation with both site and client. Candidate requirements: Minimum 8-15 years of experience in Transmission Line construction, preferably with exposure to EPC projects involving state/central utilities. Hands on experience in Project Execution, Team & Resource Management, Cost & Progress Monitoring, Material & Supply Chain Coordination, Project Reviews & Documentation, Compliance & Quality Assurance, Project Closure, Sales, Billing & Collections Prior experience in working at project sites across India is essential. Bachelor's degree in civil engineering or B.Tech in relevant engineering discipline. Technical Expertise: Strong command over project management principles and tools (Primavera/MS Project). Knowledge of international codes and standards (e.g., IEEE, IEC, IS). Exposure to commercial and contractual aspects of infrastructure projects. Working knowledge of labour law, PF, taxation, insurance, and site-level statutory compliance. Selection process: Two rounds of interviews HR discussions Recruiter Details: Mohamed Nawaz - Check Your Resume for Match Upload your resume and our tool will compare it to the requirements for this job like recruiters do.

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2.0 - 6.0 years

7 - 11 Lacs

Gurugram

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American Express is seeking A Program and Resource Management Analyst within Global Financial Crimes Surveillance Unit (GFCSU). This role will be responsible for creation and analysis of regulatory reporting. Additionally, the analyst will support the enterprise by partnering with colleagues and stakeholders in the development and enhancement of the performance program. This includes regularly analyzing metrics-based reporting to identify trends, professional communication with key stakeholders on results, maintenance of process documentation, and reporting on individual, team and holistic levels, among other tasks. American Express s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. Job responsibilities: Develop strong working relationships with key stakeholders in order to achieve results and enact wide-scale impact. Drive project progress by managing relationships with stakeholders, identifying opportunities and obstacles/risks, and ensuring deliverables are optimally executed. Analyze processes and procedures, and identify opportunities and compile data that can be used to track against priorities Draft weekly, monthly, and quarterly performance reports and use data to create models that depict trends. Team engagement, including participation in workstreams to enhance and foster a spirit of collaboration across teams. Work closely with the other Global Financial Crimes Compliance Partners and MCO leaders to manage change, including identifying potential improvements, building processes, and implementing solutions Support technology-centered projects that enable GFCSU and US Investigation Unit to transition to new tools or systems Support the documentation and tracking of projects, as we'll as the drafting of responses to requests related to regulatory examinations, internal audit reviews, and independent compliance testing Analyze large quantities of information, identify trends and opportunities, and articulate clear and concise solution recommendations to a variety of partners Demonstrate a keen attention to detail in investigation, analysis, and writing Minimum Qualifications Bachelor s Degree or equivalent experience, 2+ years of data analysis. A background in BSA-AML compliance, complex data analysis and reporting, audit, or complex investigations. Superior organization and planning skills with attention to detail. Ability to demonstrate strategic thinking, implement innovation and change, and champion new processes Proven ability to analyze large amounts of data to and identify critical information Excellent written and oral communication skills. High level of professionalism, self-motivation, and sense of urgency Preferred Qualifications Project management experience. Knowledge of AMEX AML investigative policies, processes, procedures, tools, and systems Deadline-driven team player in a dynamic environment. Experience in Mathematics, Business Administration, Data Science or Finance preferred. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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3.0 - 6.0 years

4 - 8 Lacs

Ahmedabad

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Armanino is proud to beamong the top 20 Largest Firms in the United States of Americaand one of theBest Places to Work. Armanino has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in Ahmedabad, Gujarat, India. Armanino India LLP is a fully owned subsidiary of Armanino. Responsibilities: Receive job requests from project managers or team leaders. Analyze job requirements, including skill sets, availability, and deadlines. Schedule appropriate personnel for each job based on availability and appropriateness. Update internal systems as needed. Export, review, transform and import data from and into applicable systems. Coordinate with delivery leads to identify available resources and their skill levels. Allocate resources efficiently to maximize productivity and meet project requirements. Anticipate resource needs for upcoming projects and plan accordingly. Liaise with project managers, team leaders, and other stakeholders to understand project timelines and priorities. Communicate job schedules and assignments clearly to all personnel involved. Resolve scheduling issues in a timely and effective manner. Evaluate scheduling processes and identify opportunities for improvement. Implement enhancements to streamline scheduling operations and enhance efficiency. Stay informed about industry trends and best practices in job scheduling and resource management. Develop reporting outputs that help team leaders make more informed decisions. : Bachelors degree in business administration, Operations, Management, or a related field preferred. Proven experience in scheduling, resource allocation, or project coordination. Strong organizational and time management skills. Excellent communication and interpersonal skills. Ability to prioritize tasks and work under pressure in a fast-paced environment. Proficiency in scheduling software or tools is advantageous. Strong attention to detail and accuracy. Excellent organizational and time-management skills. Effective communication and interpersonal skills. Adaptability and flexibility to accommodate changing priorities. Motivated, self-starter and quick learner who can work with little supervision in a fast-paced environment. Ability to multi-task - work on several projects simultaneously. Proficient in Microsoft Office, especially Excel. Affinity for change oriented organizations. Team player with a collaboration mindset Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

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13.0 - 18.0 years

10 - 14 Lacs

Chennai

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We are looking for a skilled professional to join our team as a Manager - Delivery in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 13 years of experience and be based in Mumbai. Roles and Responsibility Manage and oversee the delivery of projects, ensuring timely completion and quality results. Coordinate with cross-functional teams to identify and prioritize project requirements. Develop and implement effective project plans, resource allocation, and risk management strategies. Monitor and report on project progress, identifying areas for improvement and implementing changes. Collaborate with stakeholders to gather business requirements and provide solutions that meet their needs. Ensure compliance with organizational policies, procedures, and industry standards. Job Proven experience in managing multiple projects simultaneously, with a strong focus on customer satisfaction. Excellent communication, interpersonal, and problem-solving skills, enabling strong collaboration with diverse stakeholders. Strong analytical and decision-making skills, with the ability to interpret complex data sets. Experience working in a fast-paced environment, prioritizing tasks and managing competing demands. Ability to adapt to changing priorities and deadlines, demonstrating flexibility and resilience. Strong leadership skills, motivating and guiding team members to achieve exceptional results.

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3.0 - 9.0 years

12 - 16 Lacs

Gurugram

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Our Purpose Title and Summary Manager - Capacity planning and management Capacity Planning & Management Business Partner Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Services organization, the Advisors Client Services (A&CS) group is responsible for delivering our products and solutions to clients. The Client Services Insights & Enablement team constantly seeks to improve overall efficiency, ensuring we serve our clients with speed, quality, and innovation. We are seeking a dynamic and experienced professional to join us as a Capacity Planning & Management Business Partner. In this pivotal role, you will partner with our Product, Sales, and Client Services teams both regional and global to drive demand forecasting and capacity decisions. Through analytics and strategic insight, you will enable our organization to achieve its objectives, driving efficiency, scalability, and cost-effectiveness across Client Services. Role As a Capacity Planning & Management Business Partner you will be reporting to our Lead Business Partners, you will take ownership of a high-impact portfolio partnering with regional and product stakeholders to shape demand forecasts, optimize capacity, and guide strategic decisions. This role offers high exposure across Product, Sales, and Client Services teams, regionally and globally. You ll combine analytics, business acumen, and operational strategy to help Mastercard Services scale with confidence. Key Responsibilities: analyze capacity needs and possible gaps or challenges based on drivers, forecasts, and evolving business priorities - Translate data into actionable insights that inform staffing and investment decisions - Collaborate across functions to identify constraints and drive continuous improvement - Monitor performance through robust KPIs and lead process enhancements - Influence strategic choices with evidence-based recommendations for scale and efficiency As such this role has high visibility across senior leadership and key global stakeholders, partnering with key stakeholders for Mastercard Services growth. All About You / Experience Proven track record in capacity planning, strategic operations, or data-driven decision-making within a complex, fast-paced environment Strong analytical skills, with the ability to craft a compelling narrative from data Business acumen and consulting mindset comfortable navigating ambiguity and synthesizing cross-functional inputs Excellent leadership and interpersonal skills, able to influence stakeholders at all levels Key team player, able to partner effectively within a cross-functional team Technical proficiency: mastery of Excel; experience with Alteryx and Tableau is a strong plus Experience in professional services or resource management highly valued If you re eager to combine analytics, strategy, and operational excellence and want a visible, high-growth opportunity this role is for you.

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