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8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
The Resource Manager at NiCE plays a crucial role in maintaining and enhancing the organization's human resources. By planning, implementing, and evaluating employee relations and human resources policies, programs, and practices, you will contribute to the overall success of the CXone professional services team. As the go-to person for all resource requirements, you will work closely with PS Directors, Client Services Managers, Project Managers, professional services engineers, Project leads, and other stakeholders to ensure the efficient scheduling and assignment of resources to bid efforts. Your impact will be significant as you complete resource operational requirements, keep the database updated with qualifications and skill sets, forecast workload, resolve resource requirements, schedule meetings, handle conflicts, and provide management information and reports as required. To excel in this role, you will need at least 8 years of IT resource/project management experience within a software development environment. Experience in successful project delivery within a matrix organization, expertise in MS Project, proficiency in Excel, PowerPoint, and Visio, and the ability to work in a multicultural environment are essential. Moreover, you should be a self-starter, capable of managing changing workloads, working under pressure, and prioritizing conflicting demands. Strong communication skills, attention to detail, knowledge of software development methodologies, capacity planning, optimization, forecasting, and modeling are also required. Joining NiCE means becoming part of a dynamic, global company where innovation and excellence are celebrated. The NICE-FLEX hybrid model offers flexibility and opportunities for growth, enabling you to work in a fast-paced, collaborative, and creative environment. As an individual contributor reporting to the Tech Manager, Professional Services, CX, you will have the chance to work with the best of the best and explore endless internal career opportunities. If you are passionate, innovative, and ready to elevate your career, NiCE might just be the perfect fit for you.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has unrivaled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. The Demand and Capacity Forecasting Manager is responsible for developing and maintaining accurate demand/supply/capacity forecasts using data-driven methodologies. This role involves analyzing historical data, market trends, and business insights to optimize and improve forecast accuracy, workforce planning, and operational efficiency. The ideal candidate must have strong forecasting experience, analytical skills, experience in building predictive models, scenario planning, and the ability to collaborate across departments to drive strategic decision-making. Key Responsibilities and Tasks: - Forecast Development: Build and refine demand forecasting models using statistical methods and business intelligence tools. - Data Analysis: Analyze historical trends, seasonality, market dynamics, micro and macro factors to improve forecast accuracy. - Performance Monitoring: Track forecast accuracy, identify gaps, and continuously refine methodologies and assumptions to enhance reliability. - Collaboration: Work with internal stakeholders, finance, operations, recruitment, and commercial teams to align forecasts with business goals. - Scenario Planning: Conduct "what-if" analyses to assess the impact of internal and/or external factors. - Automation & Technology: Work closely with Senior Data Analysts to implement AI-driven forecasting solutions, machine learning and integrate new tools for predictive analytics. - Reporting & Communication: Present insights and recommendations to senior leadership, ensuring alignment with strategic objectives. - Risk Mitigation: Identify potential demand fluctuations and develop contingency plans. Key performance indicators (as specified in the Annual objective setting): - Forecast accuracy (measure how close the forecast is to actuals) - Business impact (contribution to business goals eg. Reduce recruitment requirement) V. Group can offer you a market-leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. **Essential Requirements**: - Must have strong, 5+ years" experience in demand forecasting, workforce planning preferably in a global organization. - Expertise in scenario planning. - Advanced Excel and MS O365. - Strong problem-solving and strategic thinking abilities. - Excellent communication skills with the ability to translate complex data into actionable insights. - Ability to work cross-functionally in a fast-paced environment. **Desirable Skills**: - Experience with AI/machine learning in forecasting is a plus. - Workforce Management (Resource) forecasting expertise. *Applications Close Date*: 31 Aug 2025,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
bhubaneswar
On-site
The HAECO Group is a leading global provider of MRO services in the aviation industry. With a diverse range of aviation products and services, we ensure the safe and efficient operation of aircraft, engines, and components for our customers worldwide. Established in Hong Kong in 1950, our presence has expanded globally, encompassing operations in the Asia-Pacific region, Americas, and beyond. At HAECO Hong Kong, located at the Hong Kong International Airport (HKIA), we deliver a comprehensive array of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training, and AOG support. As a vital member of our team, your role is pivotal in ensuring the efficient execution of projects by closely monitoring progress, adjusting capacity plans, and proposing effective solutions to meet project milestones. Your contributions will be instrumental in optimizing resources, supporting recruitment efforts, and facilitating decision-making processes to uphold operational excellence. Key Responsibilities: - Capacity Planning and Replanning: Proactively manage and adjust capacity based on project priorities, trade capacity availability, workload plans, and potential risks. - Solution Proposals: Develop and present alternative solutions for capacity rearrangements to meet project milestones while minimizing disruption to hangar operations and future capacity plans. - Manpower Availability Support: Provide accurate data on manpower availability to the Resources Planning team for new business inquiries. - Collaborate closely with the Takt team and BM Managers to monitor and verify WIP project progress, assessing the need for capacity replanning. - Project future trade workload to support the BM Development Manager in human capital recruitment initiatives. Requirements: - Minimum of 5 years of experience in the aviation industry, with at least 3 years in Project Management, capacity planning, or operations analysis. - Proficiency in data analysis and statistical methods, capable of interpreting complex data sets to derive actionable insights. - Experience with capacity modeling tools or techniques to forecast resource requirements and optimize utilization. - Familiarity with software applications for capacity planning, project management, and data visualization (e.g., Excel, SQL, Power Platform, Tableau). - Ability to thrive in a fast-paced environment and work effectively under tight schedules. - A recognized university degree in Production or Industrial Engineering, Data Sciences, or related disciplines is preferred but not mandatory. Join our team at HAECO and embark on a rewarding career with a global leader in aviation services! Reference ID: 662 Candidates who do not receive communication within 4-6 weeks of submitting their applications and/or interviews may consider their application unsuccessful. Rest assured that all information provided by candidates will be handled with strict confidentiality and used solely for employment purposes.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
About the Role: You will be responsible for leading and expanding our Professional Services business starting from the ground up. Your role will involve a hands-on approach in delivery, client engagement, and internal operations, transitioning from an individual contributor to overseeing complete service functions. From pre-sales scoping to final delivery, staffing, client communications, and internal coordination with product and engineering teams, you will be the key driver of success in this area. Responsibilities: - Establish and develop the professional services P&L from the initial stages - Develop standardized delivery playbooks and service models for efficient operations - Monitor utilization rates, margins, and client success metrics to drive business growth - Lead client interactions for scoping, proposal development, and negotiation of Statements of Work (SoW) - Gain in-depth understanding of client workflows to customize delivery plans effectively - Take ownership of project timelines, financial aspects, and delivery commitments throughout the process - Recruit and manage a top-tier services team - Provide mentorship to individual contributors (ICs) and create specialized teams based on verticals or geographies - Forecast resource requirements based on the sales pipeline to ensure adequate support - Collaborate closely with product, engineering, and support teams for seamless project execution - Translate client needs into actionable internal tasks with precision - Drive decision-making regarding custom and standard product development priorities Must-have: - Possess a minimum of 10 years of experience in professional services, consulting, or implementation roles - Started career as an individual contributor and progressed into leadership positions - Previous experience in a technology services company, agency, or as a registered partner of Workday, Salesforce, or ERP systems - Strong client-facing capabilities with the skill to manage and close complex deals - Hands-on operational approach capable of leading and executing tasks - Prior exposure to IT services environments - Familiarity with cross-border services delivery between India and the US - Understanding of enterprise software solutions such as Workday, Salesforce, SAP, among others,
Posted 3 weeks ago
5.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Sapiens is on the lookout for a Senior Consultant PMO to become a key player in our Bangalore team. If you're a seasoned PMO pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. Roles and Responsibilities: Assist the project manager/budget owner. Responsible for Resource file management Responsible for resource forecast, monitoring actuals & finding variance Responsible for collecting weekly & monthly report from all respective stakeholders, consolidating & sharing Managing the Budget Plan, forecast every month, monitor & track the actuals Proactively think and implement PMO process to improve resource tracking & other processes Responsible for timesheet & resources allocation Responsible for identifying needs / Risks and allocating the appropriate resources in order to meet project deadlines. Coordinate between the units i.e., work with different business units Work with different PMOs Responsible for generating & submitting the Invoice applicable Responsible for month end billing activities Requirements : First degree in Industrial engineering must (Commerce/Engg graduate with good Ms-Office skills and PMO experience) 5+ years experience in PMO activities mentioned above must High analytical skills & good attitude. Hands on Experience on JIRA Creating, modifying different roles in JIRA, creating new project in JIRA, modifying the workflow etc. - must Relevant background in software / Hi-Tech companies - must Excellent English - must Presentation skills - ability to create & deliver presentations - must Deep knowledge of Excel and all Office applications must MS Project Knowledge or Sciforma familiarity with EPM solution or OnePlan must Personal skills: Independent worker, thinks outside the box, presentable, excellent interpersonal skills.
Posted 2 months ago
5 - 9 years
7 - 8 Lacs
Chennai
Work from Office
Profile Description: The ideal candidates will be responsible for project management of ASH handling projects from different sites from Chennai HO. Handle billing, invoicing, logistics, vendor management and prepare MIS reports as required. Should have excellent communication skills in English and Hindi. Job Description: Responsible for managing ASH disposal projects in different sites. Assist managers in all relevant project management tasks so that they are thoroughly documented. Continuously follow up on project schedules. Should evaluate tenders and prepare relevant documents accordingly Participate in meetings with project managers, team members and all stakeholders, and keep meeting minutes. Creating time plans, resource forecasting and project dashboards. Budget monitoring & reporting to the project manager. Project initiation/closure formalities. Project monitoring, tracking and coordination during project execution Overall coordination with various teams/dept/clients/vendors to execute the project smoothly. Documentation and maintenance of project reports, trackers Procurement follow ups for time-bound projects MIS tracking on project data, procurement data, Prepare project closure documentations and close projects in tools Preparation of the monthly revenue status, (PO, FTE, procurements and services) based on FTE charges and project materials consumed. Monthly FTE utilization and projections. Regular client communications, project updates, new implementations, queries, concerns to answer. Organizing the client visits, agenda and logistics. Desired Profile Any degree with an MBA in operations, project management with 3+ yrs experience in project coordination. The candidate should have good experience in project management, dealing with vendors, bill collection and payments. Should be very strong and authoritative in identifying vendors, negotiating rates and followup. Should be willing to travel to site locations. Should know Telugu, Hindi and English Candidates should have prior experience in managing tenders and project management. Excellent communication skills in English and Hindi are a must. Should have the ability to work in a team and coordinate tasks related to project monitoring and reporting.
Posted 2 months ago
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