609 Resource Allocation Jobs - Page 21

About The Role : Own performance of the BUs operation across sites Own Operational performance for Inhouse & outsourced partner for the business unit Develop and track key performance indicators (KPIs) for support operations. Develop and implement operational strategies to enhance the overall efficiency and effectiveness Establish and maintain quality standards for support operations. Monitor and minimise the ageing of the support queue Build and operate the operations playbook for the BU Act as a point of contact in the operations of the BU to consolidate and program manage the experience erosion points in the ecosystem Maintain operational relationships across Internal and external support teams (Business, Strategy, Vendor, TnQ, WFM etc) and work with them to take the operation forward Optimize resource allocation, including people, technology, and tools, to ensure efficient and effective support operations. Analyze existing processes and workflows to identify areas for improvement. Should be able to identify and Program manage process/efficiency improvement projects Implement measures to reduce response/resolution times, and enhance overall experience. Team Management Lead and manage a team responsible for the day-to-day operations. Foster a culture of excellence, teamwork, and continuous improvement within the support operations team. Encourage and actively participate in professional development plans for team members. Work collaboratively to identify people's career goals, skill gaps, and areas for growth Desired skills and experience : Skills Ability to think holistically and in a structured fashion to solve problems Ability to deepdive on any people, process and technology failure points and come up with actionable and drive them to closure by working with respective partners Ability to understand data trends and make inferences, create plans of action and prioritization strategies for improvement Strong interpersonal and communication (written & verbal) skills with an eye for detail Ability to understand and implement strong process and governance frameworks keeping in mind both short term and long-term objectives of the organization Self-driven, proactive, with high levels of ownership Ability to work collaboratively with others Experience Graduate with good Operations understanding with at least 7 - 10 years of service operations experience & with at least 3 years in a people management role Proven experience in customer service operations management, with a focus on team leadership. Exposure to managing Broking/Mutual fund operations | Personal interest in investment and trading would be add on PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Apply Now Job Title Analyst, Planning & Scheduling Job Description Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the worlds best brands Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience in over 70 languages and help companies better connect with their customers We create better business outcomes and help differentiate our clients through technology, design, data, process, and people Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; energy and public sector; media and communications; retail and e-commerce; travel and transportation We are Different by Design Visit concentrix to learn more, Role And KEY RESPONSIBILITIES Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams, Develop, manage, and maintain comprehensive schedules Single Point of Contact for the Business Unit, Structure set up to core scheduling activities, Forecast Upload and generate the Intraday Patterns ( IDP) Schedule Generation and Optimization, Review IDP (Requirement vs Schedule) with sites/Partners, Recommending required headcount with sites/Partners by running different scheduling scenarios, Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR % Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities, Ensure resource allocation aligns with project goals and organizational capacity, Lead and motivate team members to achieve scheduling objectives efficiently, Establish quality control measures to ensure accuracy and consistency in scheduling outcomes, Drive continuous improvement initiatives to enhance scheduling processes and team performance, Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency, Leverage machine learning and data analytics to enhance workforce scheduling models, Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization, Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling, Benchmark against industry leaders to adopt best practices in scheduling innovation, Monitoring mailbox and managing the workload Will be actively involved in updating the realtime exceptions and schedule changes through email request, Key Skills & Knowledge Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills, Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software, Experience in IEX and Alvaria WFM tool is required, preferably Alvaria, Team handling experience shall be an added advantage, Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decisions in time sensitive ambiguous situations Ability to multitask and manage multiple projects simultaneously, Strong problem-solving skills and adaptability to changing priorities, Qualifications : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and Location: IND Bangalore Ecospace Bus Park Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Position: HR Operations Implementation Lead Role Overview: As a HR Operations Implementation Lead, youll support in driving transformative change and run high-impact projects for the HR Operations Center of Excellence (COE) for your region. Youll implement and oversee a disciplined project management framework, ensuring initiatives are well-managed, timely, and effectively communicated. Your expertise will be crucial in driving successful execution and lasting impact across HR Operations initiatives. Key Responsibilities: Implement and maintain project management discipline, ensuring successful project execution and stakeholder engagement. Develop project management toolkits and communication frameworks to enhance consistency and efficiency. Lead project planning, resource allocation, timeline management, and smooth transitions for HR Operations initiatives. Drive change management efforts, including impact assessment, resistance management, and adoption promotion. Implement ambassador programs and feedback mechanisms to foster continuous improvement. Craft and deliver compelling communications to articulate change needs and inspire new ways of working. Engage effectively with senior management, providing updates and aligning projects with business goals. Work cross-functionally with the HR Process, JLLT HR Tech and HR Strategy & Enablement Teams. From time-to-time, the HR Operations Implementation Lead may be required to lead or support projects globally or in other regions to cover team absences or meet capacity demands. Required Skills and Experience: Strong organizational and time management skills Excellent written and verbal communication abilities Proficiency in creating and implementing project management frameworks and tools Excellent problem-solving and analytical skills Expertise in stakeholder management and cross-functional team engagement Proactive, results-oriented mindset with a focus on continuous improvement Preferred Qualifications: Post Graduation/ Bachelor’s degree 8+ years of experience in a corporate HR role preferred 5+ years minimum of experience in a project management or client service role preferred Experience with Monday.com, Workday, and ServiceNow preferred Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. JLL supports the Whole You, personally and professionally . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

As a Customer Effectiveness Incentive Manager within our global Go-To-Market-Capabilities (GTMC) Team, you'll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes within the Customer Facing Hub. Main responsibilities: Support Incentive Plan Design and Management : Support with the design, management and analysis of incentive plans. Support customer profiling and segmentation : Support in conducting customer profiling and segmentation analysis, assist in defining target segments that align with business goals. Support resource allocation and call planning efforts : Assist in managing resource allocation efforts and set-up call plans based on segmentation and targeting approach defined to enhance sales force efficiency and effectiveness. Engage Countries : Support countries in the localization of incentive plans by managing the allocation of targets to sales territories. Support performance tracking and reporting : Lead creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency Manage reports and tools : Manage refreshing of existing reports, identify improvement opportunities in reporting tools About you Experience : 5+ years of experience within commercial operations (preferable within the healthcare and pharmaceutical industry). Soft and Technical skills : Ability to leverage networks, to develop people, coach and give feedback, empower people.; Knowledge of IC and reporting tools like Javelin, Zaidyn, SalesIQ, Power BI, SQL etc; Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo.; High persistency and resilience.; Strong project management and planning skills.; Ability to work collaboratively in a fast-paced environment, effectively communicating complex technical concepts to non-technical stakeholders.; Knowledge of industry-specific trends and market dynamics is a plus.; Strong numeracy, analytical skills and financial acumen. Education : Higher education in Business Administration, Finance or a similar field. Languages : Excellent knowledge of English language (spoken and written).

Join Fusion CX as a Deputy Manager in Workforce Management (WFM) in Kolkata and take a pivotal role in optimizing staffing levels and service delivery to meet our business objectives. As a key member of our team, you will collaborate with stakeholders, analyze data, and implement strategies to ensure efficient resource allocation and revenue generation. If you have a passion for workforce management and at least two years of experience as an Assistant Manager in WFM, we invite you to apply and be part of our dynamic organization. Job Description A Deputy Manager in Workforce Management (WFM) in Kolkata must perform the following functions to optimize resource allocation and service delivery levels in daily operations: Collaborate with stakeholders to understand business needs and forecast workload demands. Develop and maintain accurate capacity models to optimize staffing levels and meet service level objectives. Monitor real-time adherence to schedules and implement adjustments as necessary. Analyze historical data to make informed recommendations for future capacity planning. Oversee the accruals process to ensure accurate and timely recording of resource utilization. Generate invoices based on agreed-upon trends and services provided. Implement revenue generation strategies through effective resource allocation and utilization. Manage revenue forecasting accuracy and review key performance indicators (KPIs). Calculate service credits for deviations from agreed-upon service levels and ensure proper documentation. Develop and implement standardized WFM processes, ensuring compliance with industry best practices and organization policies as a WFM Deputy Manager. Conducting regular audits to assess the effectiveness and efficiency of WFM processes. Identify areas for improvement and work with cross-functional teams to implement enhancements. Stay informed about industry trends and emerging technologies to continuously optimize WFM processes. Functional knowledge of various workforce management financial tools. Overall Understanding of workforce management, along with operational management. Understand and know the purpose of the role and how it links to the other roles. Understands and has knowledge of key contact center metrics such as Shrinkage, AHT, Occupancy, Schedule, Adherence, etc. Analyze situations, identify the gaps quickly, and take necessary steps to avoid impact. Job Requirements A Deputy Manager joining our WFM team in Kolkata must possess the following educational qualifications, relevant experience, and knowledge to successfully mobilize and utilize resources: Bachelor s degree or equivalent Minimum of two years of experience as an Assistant Manager in Workforce Management. Overall understanding of workforce management and operational management. Familiarity with key contact center metrics such as Shrinkage, AHT, Occupancy, Schedule Adherence, etc. Analytical mindset with the ability to identify gaps and take necessary steps to avoid impact.

We are seeking a highly motivated and experienced Delivery Lead to oversee and manage a team of 40 delivery analysts. The successful candidate will be responsible for ensuring the efficient and effective delivery of projects, maintaining high standards of quality, and driving continuous improvement within the team. Key Responsibilities: Lead and manage a team of 40 delivery analysts, providing guidance, support, and mentorship. Oversee the planning, execution, and delivery of projects, ensuring they are completed on time, within scope, and within budget. Collaborate with stakeholders to define project requirements, objectives, and deliverables. Develop and implement strategies to improve delivery processes and enhance team performance. Monitor and report on project progress, identifying and addressing any issues or risks. Foster a culture of continuous improvement, encouraging innovation and best practices within the team. Ensure compliance with company policies, procedures, and standards. Conduct regular performance reviews and provide constructive feedback to team members. Manage resource allocation and workload distribution to optimize team efficiency. Facilitate effective communication and collaboration within the team and with other departments. About Experian Experience and Skills Qualifications Bachelor s degree in a relevant field (e.g., Business, IT, Project Management). Proven experience in a delivery lead or similar role, managing large teams. Strong project management skills with a track record of successfully delivering complex projects. Excellent leadership and team management abilities Exceptional communication and interpersonal skills. Strong problem-solving and decision-making skills.

This exciting new Lead role focuses on the managing of a 50-person team who are accountable for the training of an AI engine and coordinating work/hand-offs to alternate time zones. This role includes performance management and team morale, client engagement and stakeholder management, prioritization of work, KPI management, and process improvement. The Product Planner is an integral role providing organization and documentation to a team of 50. This role will coordinate resource allocation, ensure documentation for projects is created and up to par for the team, and provide support to the Project Lead and Seniors in the roll-out of new projects. This role requires a strong attention to detail, excellent time management/organization and documentation skills. Responsibilities: Work collaboratively in a fast-paced environment Support roll-outs of new projects by ensuring proper documentation and training is in place Answer questions related to project roll-outs and update documentation appropriately Support training and onboarding of new team members Assist in the scheduling and tracking of team allocation to projects Assist in validation of quality and providing feedback on quality Make recommendations on how to improve processes Drive process improvements Requirements: Excellent communication skills (written and oral) Strong Organization and Time Management Skills Ability to translate technical documents into documentation for non-technical users Experience allocating and tracking resources to projects Experience in assisting in system troubleshooting & finding resolutions Preferred prior work experience or college studies in AI Technical aptitude in one or more of the following: Spreadsheets (eg, Excel, Google Sheets) Email/calendar (eg Outlook, Gmail) Project management (eg, JIRA, Asana) Ability to gain new skills and knowledge through hands-on experience Keen eye for detail Demonstrated ability to work independently Cab Facility within Hiring Zones Medical Insurance, Term Insurance and Accidental Insurance Lunch / Dinner provided at subsidized rates

Role - TL/ATL Shift - AU/US Job description - The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms. Typically, the Data Team Lead works closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. He or she, together with MID Data Leaders and Global Data Director, will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, based in Shenzhen, and matrix report to MID Data Director, based in Mumbai. Responsibilities : Assist in managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. Working closely with multiple global teams and across various functions. Participate regularly in global calls and meetings. Assist the team to identify and eliminate roadblocks by partnering with technology teams and other database teams. Should be able to research complex projects leading to actionable recommendations and solutions. Fair product knowledge, both upstream and downstream. Assist in promoting LEAN Six Sigma tools and methodologies as an analyst framework for assessing the root cause of issues and improving processes. Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team. Acts as main point of contact/manager for his or her entire team for all questions, comments and concerns. Tracks, measures and reports on agreed daily, monthly and quarterly metrics to all stakeholders. Provides coaching and training to team members as appropriate and according to the specific needs of the individual and the group. Identifies areas for improvement across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training and conducting or arranging individual and group training sessions as appropriate. Sets goals and priorities for the individuals in the team in consultation with the Global Process Owner, MID Data Leaders and Global Data Director. Effectively motivates and rewards the team insuring good overall morale. Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members. Monitors Data Research Analysts availability to guarantee minimum staffing requirements are met/exceeded. Daily Job Responsibilities/Deliverables: Hold sessions with the team to communicate any changes, issues, procedures or reminders. Communicate any questions, issues or recommendations with regards to process, workflow, technology, methodology, team morale etc. to stakeholders. Operational matters. Accept/reject leave requests. Arrange for job shifts based on daily staffing requirements. Provide floor support by answering questions, solving issues that come up throughout the day and observing the dynamics of the team. Monitor production and quality for all Data Research Analysts onsite. Ensure adequate engagement levels of the staff to drive business results. Competencies Attention to Detail. Methodical Problem-Solving Skills. Analytical (Must be able to interpret data and analytics in an operations environment). Excellent Organization Skills (Email, Task Management, Follow-up). Self-Motivated. Ability to Motivate and Build Relationships with Others. Ability to Both Take and Give Direction & Criticism. Willing and excited about working with and developing Team Members. Goal Oriented. Honesty & Integrity. Requirements : Bachelor/Master s degree in finance/business with an exceptional academic record. Professional degree (CA, CA-Inter, ICWA, ICWA-Inter) preferred. 5+ years of professional work experience at various levels of seniority. Strong people and project management skills. Ability to effectively communicate with local and international teams. Proven experience optimizing processes. Eager and ready to work in a high-performance culture. Ability to take calls early or late nights once or twice a week. Prior experience leading teams of 10+ people will be an additional advantage. Demonstrated ability to develop talent. Knowledge on Python and SQL would be an add on Morningstar is an equal opportunity employer

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within General Consulting services will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world s largest and most complex companies to understand their unique business issues and opportunities in an everchanging environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Contract administration and collaboration Digital transformation and prepare growth strategy Project Reviews & presentations to statutory authorities Prepare progress reports Financial planning, procurement, End to End management of Project Deliverables Mandatory skill sets Digital transformation, growth strategy, project management Preferred skill sets Digital transformation, growth strategy, project management Years of experience required 4 + Education qualification MBA / PG Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Digital Transformation Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more} No

We re looking for a technology savvy individual contributor who wants to work in an exciting, fast-paced environment to continue scaling our engagement with technology partners. The ideal candidate will have a solid understanding of the AI technology landscape and emerging trends in building AI-enabled applications, with the ability to operate both tactically and strategically. This role requires a proactive individual with strong relationship-building skills, a strategic mindset, and a deep understanding of our industry and partner ecosystem. Responsibilities Identify and establish strategic technology partnerships that align with our product vision and business objectives. Evaluate potential partners, define joint value proposition, and formalize partnerships. Develop and maintain strong, long-term relationships with key stakeholders to ensure mutual success. Collaborate with partners to develop engagement plans that cover mutual goals, strategies, and metrics for success. Monitor progress and adjust plans as necessary. Work with partners to identify opportunities for joint solution development that leverages both parties strengths and addresses market needs. Oversee the co-development of technology platform integrations and demos, ensuring alignment on product features, timelines, and resource allocation. Develop and implement go-to-market strategies for joint solutions, including messaging, positioning, and promotional activities. Work with the marketing team to co-author blogs, articles, and whitepapers that highlight joint solutions and partnership successes. Develop and execute co-marketing activities with partners, including joint webinars and events Ensure consistent and effective communication of joint content across all relevant channels, leveraging both partners networks for maximum reach. Stay informed about industry trends, competitive landscape, and market dynamics. Share relevant insights with partners and internal teams to drive strategic decision-making. Qualifications 2-6 years of experience in sales engineering or technical pre-sales within the AI technology ecosystem. Proven track record of building and successfully collaborating with ecosystem partners Knowledge of the AI and GenAI technology stack, vendor landscape, and open source frameworks Understanding of cloud service providers and their AI technology services: AWS, Google Cloud, Microsoft Azure is a plus Understanding of NoSQL or relational database space ideal Self-starter with the energy and focus to move with pace and urgency Excellent communication, strategic thinking, and commercial skills BA/BS degree or commensurate experience required

Job Title Lead Software Engineer (Hybrid) Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work. Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students lives. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. Lead Software Engineer is responsible for leading design, development, and maintenance of software applications. This role involves collaborating with cross-functional teams to deliver high-quality software solutions that meet business requirements. The Lead Software Engineer will also mentor junior developers and ensure the team adheres to best practices in software development. Primary/Key Responsibilities Lead the design,development and maintenance of software applications. Provide technical leadership to the Software Engineering team, guiding them in making critical technical decisions and solving complex problems. Develop a comprehensive test plan that outlines the testing strategy, scope, approach, methodologies, and timelines. Oversee the execution of test cases (both manual and automated) by the QA team. Manage resource allocation within the team, ensuring the right people are working on the right tasks, and monitor progress and productivity. Continuously evaluate and implement best practices in development, QA, security, and performance optimization. Contribute to project estimation, scoping, and risk assessment, providing insights into complexities and potential roadblocks. Collaborate with other engineering teams, fostering knowledge sharing, alignment of practices, and efficient resource utilization across the organization. Hybrid Schedule: 3 days remote / 2 days in office 30-day notification period preferred Minimum Qualifications Bachelor s/Master s Degree in a relevant field (Computer Science, Engineering) 10+ years of experience as a software engineer SME on front-end and/or back-end technologies such as HTML, CSS, Angular, React, NodeJS, .Net, Java, Salesforce Apex, Visualforce, Lightening, JavaScript, Shell, and Python. Experience with AWS DevOps. Able to define technical solutions that meet business requirements. Identifies and leads discussions on the benefits /risks to different approaches. Influence the product direction Define architectures based on a deep understanding of architecture principles and industry best practices. Deep knowledge of all components in their direct area of responsibility. Understand high-level architecture of the whole ecosystem in all environments. Makes decisions on technical tradeoffs looking at tactical and strategic perspective. Well-versed in design patterns or approaches to solving a design problem. Diagnoses problems in unfamiliar code bases. Actively works across several teams, to apply Atom architecture principles related to scalability, flexibility, stability and simplicity. #LI-KN2 #LI-Remote Location Bangalore, KA, India Additional Locations Employee Type Employee Job Functional Area Business Unit 00091 Kaplan Higher ED At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here . Diversity & Inclusion Statement : Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here . Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information. Kaplan is a drug-free workplace and complies with applicable laws.

About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management, Singapore, Work Timings: 7.30 AM -4.30 pm IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS Singapore vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. - 6+ years of digital advertising and client facing roles with a focus on data analysis experience - Bachelors degree - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders - Experience with sales CRM tools such as Salesforce or similar software - 2+ years of mentoring, leading and coaching experience

About the Role We are seeking a dynamic and detail-driven Senior Manager - Production to oversee end-to-end execution of projects including journals, customized medical/ pharma books. This leadership role involves managing cross-functional coordination, vendor relationships, production workflows, and logistics to ensure timely, high-quality project delivery aligned with business objectives and demonstrated adherence to the required standards. Key responsibilities Stakeholder Management Build and maintain strong working relationships with internal and external stakeholders, including sales, editorial, design, logistics, and client teams. Ensure clear communication, expectation setting, and proactive resolution of issues to maintain stakeholder satisfaction and trust. Project Estimation and Planning Lead the estimation of budgets, resource allocation,and timelines for Journals/Pharma books and customized medical education projects.Collaborate with sales, editorial, and design teams during the planning phase to define clear expectations. Vendor & Partner Management Supervise and follow up with print suppliers to ensure adherence to project timelines and quality standards. Build and maintain strong vendor relationships while ensuring cost-effectiveness and service reliability. Invoice Processing & Cost Control Review and process invoices received from vendors in line with contracts deliverables and interal finance protocols Ensure accuracy and timely processing, supporting finance teams during audits and reconciliations Production Oversight Monitor all aspects of production (design, printing, binding, packaging) to ensure quality and adherence to project specifications. Uphold quality standards and troubleshoot issues proactively to avoid delays or defects. Ensure production supplier and deliver to the required standards. Documentation and Reporting Maintain updated records of project status, vendor communication, and invoice tracking; provide regular status updates to internal teams. Maintain records so that compliance management to standards can be transparently demonstrated Key relationships Sales Coordination Collaborate with the sales team and other internal stakeholders to align project execution with client expectations and delivery schedules. Vendor Management Follow up with vendors to track the status of ongoing projects, ensure timely completion Logistics Coordination Liaise with the logistics team to manage the timely dispatch of projects. Qualification and Prerequisites B.Tech/Diploma in Printing Technology with relevant experience preferably in a reputed Publishing House. 7-10 years of experience in production/project management, with at least 3 years in a senior role Skills Set Must-Have Skills - Complete knowledge of Production Process, Vendor Management and cross-functional coordination Ability to thrive under pressure and manage multiple projects simultaneously Strong analytical, organizational, and communication skills. Desirable Skills - Exposure to SAP ERP Experience of Medical books/Journals

Job_Description":" Roles and Responsibilities : Team Leadership and Development: Build and l ead a team of engineers in the battery R&D department, providing guidance, mentorship, and technical expertise to drive the teams success. Oversee and provide strategic direction for multiple teams within the battery development group, including cell, thermal, mechanical, manufacturing engineering, prototyping and testing, data analytics, and Battery Management Systems (BMS). Foster a collaborative and innovative work environment to encourage continuous learning and professional growth among team members. Battery Engineering and Development: Oversee and manage all new battery engineering projects across multiple platforms, ensuring timely delivery and adherence to quality standards. Supervise the ground-up design, prototyping, and manufacturing of battery modules, packs, and associated assemblies. Implement cutting-edge methodologies for thermal propagation control and fire retardation within EV batteries. Project Strategy and Execution: Establish and execute test strategies, including design verification plans and ongoing reliability testing, to ensure battery products meet safety and performance standards. Monitor project schedules, budgets, and resources across all battery teams to ensure projects stay on track. Innovation and Strategic Planning: Collaborate with cross-functional teams to develop innovative battery solutions for different applications, including EVs, military use, retrofit projects, and stationary storage products. Advise on strategic decisions such as value chain analysis and manufacturing techniques to drive business growth and improve production efficiency. Support research and development efforts to identify and implement new technologies and processes that can enhance battery performance and safety. Compliance and Safety: Ensure all battery projects comply with safety regulations and industry standards for energy storage products. Conduct risk assessments and work on continuous improvement to enhance the safety and reliability of battery systems. Stakeholder Communication and Collaboration: Work closely with other departments and stakeholders, including manufacturing and production teams, to facilitate the seamless integration of battery solutions into the broader business strategy. Provide technical advice and insights to external stakeholders, such as government bodies, consultancies, and entrepreneurs, on battery technologies and future trends. Resource Management: Oversee the selection and acquisition of capital equipment and resources needed for battery R&D and manufacturing. Manage budgets, timelines, and resource allocation to optimize the efficiency and productivity of battery engineering projects. Quality Assurance: Lead quality assurance efforts, including supplier audits and product line reviews, to maintain the highest standards in battery manufacturing and production. Monitor and analyze performance metrics to identify opportunities for improvement and implement corrective and preventive actions. ","

Full Description: We re looking for a versatile and experienced Associate / Art Director with a strong foundation in visual storytelling and game art. You should be confident taking creative ideas from concept to completion, with a sharp eye for color, composition, and visual cohesion. A mix of talent, collaboration, and passion for great games is key to crafting memorable experiences and if that sounds like you, we d love to connect! 5+ years of experience as an Asc/Art Director, Creative Director, or similar role in game development. Strong portfolio with various art style demonstrating concepting, art direction, and shipped work particularly in mobile or shooter titles. Proficiency in industry-standard tools (Photoshop, 3ds Max, Maya, Unity, Substance Suite). Experience in both 2D and 3D art direction, with a deep understanding of color theory, composition, and proportion. Strong communication skills with the ability to align cross-functional teams around a shared vision. Experience mentoring artists and fostering professional growth within a team. Broad visual development knowledge across characters, environments, UI/UX, and VFX is plus. Comfortable working with agile, iterative development pipelines and across global teams. Proven ability to take a visual concept from idea to in-game implementation. A passion for the craft of game art and a drive for continuous improvement. A collaborative spirit, humility, and a strong sense of teamwork. The ability to manage and balance quality with efficiency. A track record of delivering high-impact, high-quality work that ships. Key Responsibilities Set and champion the art direction for the title, defining the visual style and tone in collaboration with fellow creative leads. Concept and iterate on characters, weapons, environments, UI, and mood through sketches, mood boards, paint-overs, and mock-ups. Provide clear, actionable feedback by leveraging visual communication wherever possible. Develop and maintain style guides, reference materials, and documentation to ensure visual consistency. Collaborate closely with designers, engineers, and producers to balance visual fidelity with technical performance. Review and evaluate in-game content to ensure a cohesive and immersive visual experience. Present and articulate creative goals, milestones, and direction to stakeholders and internal teams. Contribute to project planning, including timelines, staffing, and resource allocation.

Job Description: Essential Job Functions: Assist in managing a team responsible for package software application development. Support project execution and resource allocation. Collaborate with senior management on departmental objectives. Contribute to the timely delivery of software solutions. Provide technical assistance to team members. Participate in code reviews and maintain coding standards. Coordinate communication within the team and with other departments. Help identify and resolve project challenges. Basic Qualifications: Bachelors degree in a relevant field (i. e. , Computer Science) or equivalent combination of education and experience Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of relevant work experience in software engineering Proficiency in 1 or more software languages and development methodologies Demonstrated ability to work effectively within a team Technical knowledge in package applications Strong communication and leadership skills Other Qualifications: Advanced degree in a relevant field a plus Relevant cloud certifications (e. g. , PMP, CTO, or MBA) or advanced training a plus Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

India AC Assurance Deployment Senior Associate Bangalore/ Kolkata/Hyderabad/Gurgaon/Noida Job Description: We are seeking an experienced and result-oriented Workforce Management professional with a strong understanding of workforce management concepts, and has hands-on experience in capacity planning, resource scheduling, allocation of projects to professionals, skills management, real-time adherence, monitoring intra-day service levels and bench management. We are looking for dynamic professionals who can work with the business to predict future demand projections and optimize resource availability to assign best-fit staffing on projects. The suitable candidate will be responsible to review staffing requests through our prescribed demand intake systems, assess personnel requirements based on resource skills, client continuity, staffing rules and regulatory compliance guidelines, and fulfill the staffing needs based on the best-fit resource availability options. As a Deployment Senior Associate, you will be responsible to meet the prescribed resource management KPIs for the assigned Business Unit, Sub-Business Unit, Industry/Sector or territory. You will provide subject matter support to stakeholders, optimize schedules for our business professionals, ensure optimal utilization of business professionals, maximize fulfilment of staffing requests, implement staffing portfolio plans and mitigate over/under staffing situations. To ensure success as a Deployment Senior Associate, you should possess extensive domain knowledge in resource management, demand supply planning, schedule management, capacity and headcount planning, bench management, staffing conflict management, resource allocation and business analytics. Prior resource management experience in Big 4s, Audit/Tax/accounting practice and/or financial services industry will be preferred but not mandatory. Key Responsibilities: • Review demand pipeline and generate capacity to enable effective staffing on projects. • Ensure all open staffing requests are fulfilled within the defined SLAs. • Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc. • Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects. • Demonstrate success against all business, operational and people management KPIs. • Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions. • Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods. • Analyze and execute staffing solutions to meet unplanned demands. • Publish effective reports and dashboards to monitor, analyze and report against key KPIs. • Participate in business meetings, stakeholder connects and deployment reviews. • Perform regular reviews to ensure quality of delivery. • Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team. Key Skills and Experiences: • Graduate or post-graduate in any workstream, with a good academic record. • 4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability. • 1 – 2 years of experience in managing stakeholders will be preferred. • Must have hands-on knowledge of working on staffing tools. • Client focused and solution-oriented mindset will be mandatory. • Prior experience of working in cross-location teams will be preferred. • Excellent interpersonal and communication skills. • Good negotiation skills. • Excellent organizational and time-management skills with a proven record of working under tight deadlines. • Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred. • Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per business problem Analyze technology environment and client requirements to define product solutions using AI framework/ architecture Implement the necessary security features as per products requirements Review the used case and see the latest AI that can be used in products development Identify problem areas and perform root cause analysis and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future AI needs Create and delegate work plans to the programming team for product development Interact with Holmes advisory board for knowledge sharing and best practices Responsible for developing and maintaining client relationships with the key strategic partners and decision makers Drive discussions and provide consultation around product design as per customer needs Participate in client interactions and gather insights regarding product development Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements Assist in products demonstration and receive feedback from the client Design presentations for seminars, meetings and enclave primarily focused over product Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Continuous technical project management & deliveryAdoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created2.Client CentricityNo. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation3.Capability Building & Team Management% trained on new age skills, Team attrition %, Number of webinars conducted (internal/external) Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1.Delivery Management- Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2.Delivery Management- operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3.Delivery Management- Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5.Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6.Team Management Team attrition %, Employee satisfaction score

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed client’s expectations and add value to business. ? Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per business problem Analyze technology environment and client requirements to define product solutions using AI framework/ architecture Implement the necessary security features as per product’s requirements Review the used case and see the latest AI that can be used in product’s development Identify problem areas and perform root cause analysis and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future AI needs Create and delegate work plans to the programming team for product development Interact with Holmes advisory board for knowledge sharing and best practices Responsible for developing and maintaining client relationships with the key strategic partners and decision makers Drive discussions and provide consultation around product design as per customer needs Participate in client interactions and gather insights regarding product development Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements Assist in product’s demonstration and receive feedback from the client Design presentations for seminars, meetings and enclave primarily focused over product Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No.Performance ParameterMeasure1.Continuous technical project management & deliveryAdoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created2.Client CentricityNo. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation3.Capability Building & Team Management% trained on new age skills, Team attrition %, Number of webinars conducted (internal/external) ? ? Mandatory Skills: Generative AI. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Resource Management Team Manager Rank 63 Job Summary: We are seeking an experienced and dynamic individual to join our organization as a Manager in the Resource Management Team. As the Manager, you will be responsible for overseeing the resource management function, ensuring optimal utilization of resources, effective project staffing, and driving resource planning strategies. This leadership role requires strong managerial skills, excellent communication, and a strategic mindset to effectively manage resources and support the achievement of organizational goals. Responsibilities: Lead and manage the Resource Management Team, providing guidance, mentorship, and support to team members. Develop and implement resource management strategies aligned with organizational objectives, ensuring efficient allocation and utilization of resources across projects. Collaborate with stakeholders to understand project requirements, resource demands, and constraints, ensuring appropriate staffing and skill alignment. Drive resource planning initiatives, including analyzing resource availability, forecasting future needs, and identifying potential risks or bottlenecks. Monitor and analyze resource utilization, availability, and allocation, optimizing resource allocation across projects and proactively identifying opportunities for improvement. Oversee resource conflict resolution, working closely with project managers and stakeholders to find suitable resolutions and ensure project success. Establish and maintain strong relationships with key stakeholders, fostering collaboration and effective communication regarding resource needs and allocation. Provide regular reports and insights on resource performance, capacity, and utilization to senior management, supporting data-driven decision-making. Drive process improvements in resource management practices, leveraging technology and best practices to enhance efficiency and effectiveness. Stay abreast of industry trends, emerging technologies, and resource management practices, sharing knowledge and driving innovation within the team. Requirements: Bachelor's degree in Business Administration, Project Management, or a related field. Relevant certifications in resource management or project management are highly desirable. Proven experience in resource management, project management, or a related leadership role, demonstrating a successful track record of managing complex resource allocations. Strong leadership and managerial skills, with the ability to inspire, motivate, and develop a high-performing team. Excellent analytical and problem-solving abilities, with the capacity to assess complex resource requirements and make strategic decisions. Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels. Solid understanding of resource management tools and software, along with proficiency in data analysis and reporting. Strong organizational and time management abilities, with the capacity to handle multiple priorities and meet deadlines in a fast-paced environment. Ability to drive change, foster a culture of continuous improvement, and adapt to evolving business needs. In-depth knowledge of project management methodologies and frameworks, with a comprehensive understanding of resource management best practices. Proactive attitude, adaptability to change, and a strong focus on delivering results.

RoleSenior Group Leader(Content Moderation) Location-Hyderabad. Trainable Skills: Ability to lead and guide a team Observation, Analytical & listening Skills Good knowledge of trending topics (Political/Sports/Entertainment/Sensitive events). Will be end to end responsible for the performance of the team (Accuracy, AHT, SLs, Attrition, Shrinkage, Development of employees etc. Essential Hiring Skills: 1. Ability to guide and lead a team of leaders | 2. Strong in data reading and implementations skills | 3. Should be able to think out of the box | 4. Must be good communication | 5. Should be comfortable working 24/7 and 365 days work culture | 6. Should agile & a quick learner | 7. Should have a ability to inspire and work under pressure. Exp- 5 to 8 Yrs. Exp needed as a Lead in content moderation project. Shift:24*7(Night) About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ? Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects RoleSenior Group Leader(Content Moderation) Location-Hyderabad. Trainable Skills: Ability to lead and guide a team Observation, Analytical & listening Skills Good knowledge of trending topics (Political/Sports/Entertainment/Sensitive events). Will be end to end responsible for the performance of the team (Accuracy, AHT, SLs, Attrition, Shrinkage, Development of employees etc. Essential Hiring Skills: 1. Ability to guide and lead a team of leaders | 2. Strong in data reading and implementations skills | 3. Should be able to think out of the box | 4. Must be good communication | 5. Should be comfortable working 24/7 and 365 days work culture | 6. Should agile & a quick learner | 7. Should have a ability to inspire and work under pressure. Exp- 5 to 8 Yrs. Exp needed as a Lead in content moderation project. Shift:24*7(Night)

About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: HRO. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: L&P Policy Acquisition & Servicing. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payroll(HCM). Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.