464 Resort Jobs - Page 2

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused

Responsible for preparing, producing and presenting food as per Sodexo Indiastandards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail'

The steward must clean & set tables Must keep the cleanliness of menus as well as present them to customers Scrap food from dirty plates, dishes, pans, pots, glass, Assist with polishing & mopping Be well aware of the food and drinks menu

SUMMARY Bartender Job Description As a Bartender in the hotel industry, you will be responsible for providing courteous and professional beverage service to guests. Your role will involve preparing and serving a variety of cocktails, wines, beers, mocktails, and other beverages, maintaining a clean and organized bar area, and ensuring compliance with legal regulations and hotel standards. Responsibilities: Prepare and serve a diverse range of cocktails, wines, beers, mocktails, and other beverages. Deliver friendly and professional service to guests at the bar and lounge areas. Take beverage orders directly or through waitstaff and process them promptly. Utilize POS (Point-of-Sale) systems for billing and cash handling. Maintain a clean and organized bar counter and back bar area. Monitor guest alcohol consumption and adhere to responsible service practices. Manage stock levels, prepare requisitions, and restock bar supplies. Create a welcoming atmosphere and engage with guests to recommend drinks or answer questions. Follow hygiene, sanitation, and safety protocols in all tasks. Assist in bar setup and closing duties, including inventory and cleaning. Requirements Requirements: High school diploma or equivalent Diploma or certification in Bartending, Mixology, or Hospitality preferred 1 2 years of experience as a bartender in a hotel, restaurant, or bar Good knowledge of cocktails, spirits, wines, and drink mixing techniques Excellent communication and customer service skills Well-groomed appearance and professional behavior Ability to work under pressure in a fast-paced environment Familiarity with local alcohol laws and responsible serving practices Basic math and cash handling skills

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

Location Koramangala, Bangalore (Inside the hospital & within the local community) Department Patient Care / Customer Relations / Guest Relations Reporting to Hospital Operations Manager Experience 3 + years (hotel/hospitality background preferred) Qualification Graduate in Hospital Management / Hospitality / Hotel Management Preferably exHotelier, or exConcierge, Guest relations, Airlines (pref. international) Key Responsibilities 1. InHospital Navigation Greet, triage and escort patients to OPD, wards, labs, pharmacy, etc. Liaise with clinical & nonclinical teams to unlock services and resolve onpremise needs. 2. Community Outreach & Concierge Serve as the patients single point of contact for all healthcarerelated services: • Medicine delivery • Appointment booking (inhospital & partner clinics) • Bloodtest scheduling and collection coordination 3. OnCall Support Answer incoming calls, resolve general queries, and triage medical vs. nonmedical issues. Use CRM to book appointments, arrange home services, escalate urgent needs, and follow up until closure 4. EndtoEnd Ownership Proactively track each patient’s journey—preadmission through postdischarge followup. Ensure high satisfaction by closing the full loop on every request and delivering empathetic, solutiondriven service. 5. Interdepartmental Coordination Work with clinical teams, IT/EMR support, billing, pharmacy, and external vendors to ensure final resolution. Maintain accurate logs in CRM and hospital systems; escalate redflag situations immediately. 6. ProblemSolving & Brand Representation Act as the face and voice of Superhealth—when a patient has a need, get it done. Uphold the highest standards of privacy, professionalism, and our patientfirst ethos. 7. Metrics & Continuous Improvement Ensure meeting company set KPIs: firstcontact resolution, average handling time, community engagement, and patient feedback. Contribute processimprovement ideas and support implementation. Required Skills & Qualifications Background & Attitude 3+ years in hospitalitystyle roles (hotel concierge, guest relations,) Serviceoriented, with a “get it done” mentality Hard Skills CRM proficiency (ticketing, logging, reporting) Phonecenter software familiarity and strong phonehandling etiquette Mobile & desktop literacy (Google Sheets, basic EMR navigation) Soft Skills Exceptional communication in English, Kannada & Hindi Polished interpersonal presence, empathy, and discretion Sharp problemsolving and attention to detail under pressure Ability to conceptualize and execute community campaigns tied to measurable outcomes Other Comfortable with flexible hours to cover inhospital, field, and calling shifts Strong task-management aptitude Commitment to our hospitalitydriven, patientfirst culture If Interested DM on +91 90360 15602

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Call & Whatsapp - +91 9650733400 Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Visa Category : Work Visa & PR Visa Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI's, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

Role & responsibilities Ensure the clubhouse's amenities (gym, swimming pool, banquet hall, indoor games, etc.) are well-maintained. •Coordinate with housekeeping and maintenance staff for repairs, cleanliness, and overall upkeep. •Assist residents with clubhouse-related inquiries, bookings, and facility usage •Address resident complaints and ensure a positive experience for all users •Supervise clubhouse attendants, receptionists, and housekeeping personnel •Enforce clubhouse rules and regulations to maintain order •Coordinate with vendors for servicing equipment and utilities •Maintain clubhouse records, including membership details, bookings •Ensure timely collection of fees for facility booking •Act as the primary point of contact for residents regarding clubhouse usage and facilities

Designation: Senior Project Manager- Hotel Construction (Sikkim) Location: Sikkim, India Type: Full-time, On-site Experience: 5+ years in construction project management, preferably in hospitality or high-end real estate projects Role Overview: We are seeking a seasoned Senior Project Manager to oversee the end-to-end construction of a premium hotel project in Gangtok, Sikkim. This is a leadership role responsible for ensuring timely delivery, quality control, contractor coordination, cost control, and compliance with architectural, structural, and regulatory guidelines. Key Responsibilities: Plan, coordinate, and supervise all phases of hotel construction from pre-construction through to handover. Liaise with architects, MEP consultants, structural engineers, and interior designers. Vendor and contractor management floating tenders, evaluating bids, finalizing contracts. Daily site inspections and supervision of civil, structural, MEP, and finishing works. Track project timelines, budgets, and quality standards. Maintain project documentation, progress reports, and billing cycles. Obtain required local clearances and approvals in coordination with legal and government consultants. Lead weekly project review meetings with internal and external stakeholders. Ensure health, safety, and environmental compliance at site. Requirements: Bachelors degree in Civil Engineering (Masters preferred). Minimum 5 years of experience in project management in hotel or hospitality project. Strong understanding of civil, MEP, and interior finishing works. Proficient in MS Project and AutoCAD. Strong leadership, negotiation, and communication skills.

Role & responsibilities Operations Assisting Sr .captains for all the day to day operations in the F& B service Responsible for all the operations will be happening with all procedures and standards their outlets Oversee all the operations in the specified outlet Handling the guest without any complaints Assist and support the f&b service for service excellence Resolve guest and staffs concerns quickly and efficiently Supervising Supervise the operations and team members trough out the service Guide the staff members for proper service and standards Responsible for daily reports to Sr. captains Responsible for the operations in the allotted outlets Hygiene and safety Should have proper grooming and responsible for check the daily grooming of staff members Responsible for safety and hygiene part of staff members Should have awareness about hygiene in food service and importance of personal grooming also Job knowledge Should have good and depth knowledge about food and presentation about food Should have wide knowledge about wine and other liquors Responsible for giving menu briefing and training the standards of service to staff members Should have experience in operating sales like WINHMS etc General Responsible for overall sanitation , cleanliness and appearance of allotted f&b outlet Responsible for provide excellent guest service and all the guest concerns to met Must be familiar with current and upcoming details about the property Should have good communication skills and use only professional languages Motivating the team members and taking daily briefing to team members Co ordinate well with all other departments especially f&b production Assist Sr. captains/outlet manger for scheduling duty of team members and preparing weekly off Assist Sr. captain/ outlet manger for training of team members and monthly reports Responsible for monthly inventory and breakages Responsible for ensuring sufficient operating supplies like beverages and equipments like cutleries, crockery etc and transpiration if needed Must be work under pressure and long time Maintain the records of staff periodicals and operating costs Handling the guest complaints Effectively identify the problems in department and resolve the same Food & Accommodation will be provided

We are currently hiring for the position of EAM F & B/Director F & B with an Ultra luxury Resort in Chennai The ideal candidate should be working as F & B Manager with a luxury Resort and must have good experience in banqueting CTC upto 24L

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements 3+ years of experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.