3 Resolving Tickets Jobs

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As an Application Support Specialist with over 5 years of experience in technical roles within large organizations, your role will involve providing application production support within the ITIL framework to ensure seamless operations for wealth management applications. A background in banking or financial services is preferred, with expertise across asset classes, portfolio management, and trade lifecycle processes. Key Responsibilities: - Troubleshoot, configure, and maintain applications effectively. - Optimize application performance and conduct tuning activities. - Resolve tickets with high quality and within SLA timelines. - Proactively monitor systems and analyze incidents. - Maintai...

Posted 1 month ago

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4.0 - 8.0 years

7 - 17 Lacs

bengaluru

Work from Office

Job Title: Salesforce Support Consultant_L1 Address: Kadubeesanahalli, Bengaluru, KA 560103 India Shift: 4pm to 1 am IST Work Type: 3 months CTH Work Arrangement: 2 days onsite, post 7pm split hours(Office and Home) Job Description: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operation Functional support in any of the applications where the Client uses Salesforce in a production environment (including support of related sandbox or test environments) Help desk break/fix tickets or incident Respond to issues/incident based on ...

Posted 2 months ago

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4.0 - 9.0 years

6 - 15 Lacs

bengaluru

Work from Office

Location - Bangalore Role & responsibilities Executive Talent Management (Talent Matrix Grid+Succession Planning) Oversee the group mailbox Group mailboxes, ServiceNow, Chats or from Stakeholders, which involves responding to requests on Succession Plannings and employee talent management. Collaborate with internal stakeholders proactively as per the ETM, resolving all the tickets come from all the channels

Posted 3 months ago

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