13 Resolving Queries Jobs

Role Overview: The Sales and Operations Intern position at Learn with Fraternity Pvt. Ltd. offers a dynamic opportunity for individuals who are eager to contribute to business development and operational activities. This role provides a hands-on experience in sales strategy, lead generation, client interaction, and backend coordination, providing valuable insights into the operations of a growing EdTech business. Key Responsibilities: - Work closely with the sales team to identify and qualify leads through research and outreach. - Communicate with potential clients/students via email, phone, or chat, and support in pitching educational programs while converting leads. - Maintain and update C...

TECH MAHINDRA IS HIRING FOR AUSTIALIAN VOICE AND CHAT PROCESS -EXPERIENCED OPENINGS FOR VOICE AND CHAT PROCESS !!! TECH MAHINDRA LIMITED offers you an opportunity to join one of India's largest international telecom BPOs. Key Responsibilities: Voice Process and Chat process Provide excellent customer service to clients across different time zones Resolve customer queries effectively and efficiently Demonstrate strong communication and interpersonal skills LOCATION : Yerwada, Pune, Maharashtra Age Limit- 18 To 42 Years Eligibility: Excellent communication skills HSC/Graduate candidates with minimum 6 months international voice and chat experience in a BPO. Ex-Employees can also apply, subject...

Role Overview: You are a proactive and performance-driven Customer Success Executive responsible for representing our SaaS product to global customers during night shift operations. Your role involves handling sales-oriented conversations such as upselling, converting leads, and onboarding, as well as service-related tasks like resolving queries, assisting with product configuration, usage, and ensuring customer satisfaction. Key Responsibilities: - Provide prompt, clear, and professional responses to customer inquiries via email, chat, or calls during night shift hours - Troubleshoot basic technical issues and monitor customer usage to ensure successful product adoption - Identify opportuni...

You are invited to join our dynamic team as a Female Telecaller / Customer Support Executive. In this role, you will handle both inbound and outbound calls, assisting customers with their queries and ensuring a seamless customer service experience. Your key responsibilities will include making outbound calls to potential customers, addressing incoming inquiries through calls, chats, or emails, providing clear explanations of our products/services, and maintaining customer records in an efficient manner. This is a full-time position with a day shift schedule, specifically open to female candidates. Proficiency in Hindi and English languages is preferred for effective communication with custom...

As a Telecaller at our company, you will be responsible for answering phones and providing detailed information about our products and services to both existing and potential customers. You will use scripts to contact customers, gather relevant information, understand their needs, and suggest appropriate solutions based on their requirements. Your role will also involve resolving product-related queries, recording sales calls, and processing customer orders professionally. To excel in this role, you should have a high school diploma or equivalent and prior experience in a similar sales position. Professional certification in sales and marketing would be advantageous. Strong interpersonal and...

You are hiring a Customer Support Executive (CSE) with 1 to 5 years of experience in office staff, tele-calling, or customer relationship roles. In this position, you will be responsible for various office tasks and should be willing to perform any clerical duties as per the office procedures. Your key responsibilities will include assisting students with admissions for different courses and counseling them by providing necessary information about academic programs. To excel in this role, you must have excellent verbal and written communication skills. A career-oriented mindset is essential, and you should be comfortable with making outbound calls, handling incoming calls, resolving queries,...

As a Homeopathy Doctor based in Nashik, Maharashtra, your main responsibilities will include carrying out initial consultations with patients to gather detailed case histories, determining the most suitable homeopathic remedies for various conditions, and providing guidance to patients on the usage and effects of specific remedies while addressing any concerns they may have. You will also be required to maintain comprehensive clinical notes and records for each patient. In addition to this, you will be responsible for contacting both existing and potential patients through designated scripts, collecting relevant patient information, and eliciting specifics from patients by asking pertinent q...

Hiring For Chat Support Executives Provide exceptional support to customers through chat, resolving queries promptly and efficiently. Ensure adherence to company policies and quality standards during interactions. Required Candidate profile Education: Graduate in any discipline. Experience: Minimum 1 year of experience international chat support ( On Papers ) Willing to Work In Rotational Shifts

As an educational portal dedicated to helping students find the best colleges in India and abroad, Collegedunia is committed to providing valuable resources for college research, exam preparation tips, application processes, and insights into campus life. Since our inception in 2014, Collegedunia has consistently been recognized as the top-ranked portal in education by Similar Web. We are currently seeking a talented Junior Associate Counsellor to join our dynamic and passionate team during this exciting phase of growth. In this role, you will play a vital role in guiding students through their educational journey, from the initial inquiry and profile evaluation, to the final admission and o...

As a Relationship Manager at Canara Hsbc Life Insurance Company Limited in the Banca channel, your primary responsibility will be to build and maintain strong relationships with existing clients while also expanding the client base. You will be provided with leads and expected to engage in cold calling based on this data. Resolving customer queries and handling walk-in customers will also be part of your daily tasks. To excel in this role, you must be a graduate with a passing certificate, preferably with a minimum of 1 to 2+ years of experience in life insurance sales. The age limit for this position is up to 38 years. This is a full-time, permanent position that requires you to be present ...

Responsibilities Work on creating technical documentation within stated SLA and with minimal or no revisions Use available technology tools for execution of processes for efficiency Collaborate with sales to gather information and understand technical concepts & scope in order to effectively communicate them through written materials. Maintain documentation to ensure easy access and retrieval of information. Actively follow 5S procedures and Participate in 5 S / kaizen / System Improvement activities Collaborate with other departments and cross-functional teams to communicate technical requirements and documentation Collaborate with customer for submitting and receiving approvals for technic...

Job Title: Payroll Specialist Location: Bangalore, India Department: Finance and accounting Reports To: Senior Manager -Accounting Job Type: Full-time / Permanent Job Summary: We are seeking an experienced and detail-oriented Payroll Specialist to manage end-to-end payroll operations for our growing India entity. Based in Bangalore, this role ensures timely and accurate payroll processing, compliance with Indian statutory regulations, and collaboration with HR, Finance, and external vendors. The ideal candidate will have strong knowledge of Indian payroll regulations and experience handling payroll in a fast-paced technology environment. The candidate may also be required to assist in the pa...

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida and Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Blended process) Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate r...