6 Resolving Queries Jobs

Hiring For Chat Support Executives Provide exceptional support to customers through chat, resolving queries promptly and efficiently. Ensure adherence to company policies and quality standards during interactions. Required Candidate profile Education: Graduate in any discipline. Experience: Minimum 1 year of experience international chat support ( On Papers ) Willing to Work In Rotational Shifts

As an educational portal dedicated to helping students find the best colleges in India and abroad, Collegedunia is committed to providing valuable resources for college research, exam preparation tips, application processes, and insights into campus life. Since our inception in 2014, Collegedunia has consistently been recognized as the top-ranked portal in education by Similar Web. We are currently seeking a talented Junior Associate Counsellor to join our dynamic and passionate team during this exciting phase of growth. In this role, you will play a vital role in guiding students through their educational journey, from the initial inquiry and profile evaluation, to the final admission and onboarding process. Key Responsibilities: - Provide counselling and guidance to students at every stage of their educational journey. - Collaborate with internal teams such as Applications, Visa, and Admissions to ensure a smooth process for students. - Utilize internal CRM tools, consultant dashboards, and Google Sheets for data entry, tracking, and coordination. - Assist students in shortlisting universities, resolving application-related queries, and addressing documentation and offer letter concerns. - Maintain regular communication with students to ensure the timely completion of each stage in the admission process. - Meet and uphold individual student counselling and conversion targets. - Address operational challenges encountered by students or team members, escalating issues when necessary. - Participate in training sessions and team meetings to stay informed about the latest university offerings and processes. - Undertake any additional tasks assigned by the Manager to support counselling and business objectives effectively. This role offers a competitive salary of up to 10k per month, providing an excellent opportunity for growth and professional development within the education sector. Join us at Collegedunia and be part of a team that is dedicated to shaping the future of education for students across the globe.,

As a Relationship Manager at Canara Hsbc Life Insurance Company Limited in the Banca channel, your primary responsibility will be to build and maintain strong relationships with existing clients while also expanding the client base. You will be provided with leads and expected to engage in cold calling based on this data. Resolving customer queries and handling walk-in customers will also be part of your daily tasks. To excel in this role, you must be a graduate with a passing certificate, preferably with a minimum of 1 to 2+ years of experience in life insurance sales. The age limit for this position is up to 38 years. This is a full-time, permanent position that requires you to be present in the office. In addition to a competitive salary of up to 3.50 LPA with incentives, you will be entitled to benefits such as Provident Fund, performance bonuses, and yearly bonuses. If you meet the qualifications and have the required experience, we encourage you to apply by providing the necessary details. Your dedication and expertise in life insurance sales will contribute to the success of our team. Join us in this dynamic environment and grow both professionally and personally. Education: Bachelor's degree required Experience: Minimum 1 year in life insurance sales required Work Location: In person If you require more information about this position, feel free to contact us at the provided contact number.,

Responsibilities Work on creating technical documentation within stated SLA and with minimal or no revisions Use available technology tools for execution of processes for efficiency Collaborate with sales to gather information and understand technical concepts & scope in order to effectively communicate them through written materials. Maintain documentation to ensure easy access and retrieval of information. Actively follow 5S procedures and Participate in 5 S / kaizen / System Improvement activities Collaborate with other departments and cross-functional teams to communicate technical requirements and documentation Collaborate with customer for submitting and receiving approvals for technical documentation, resolving queries and escalating wherever slippage is observed.

Job Title: Payroll Specialist Location: Bangalore, India Department: Finance and accounting Reports To: Senior Manager -Accounting Job Type: Full-time / Permanent Job Summary: We are seeking an experienced and detail-oriented Payroll Specialist to manage end-to-end payroll operations for our growing India entity. Based in Bangalore, this role ensures timely and accurate payroll processing, compliance with Indian statutory regulations, and collaboration with HR, Finance, and external vendors. The ideal candidate will have strong knowledge of Indian payroll regulations and experience handling payroll in a fast-paced technology environment. The candidate may also be required to assist in the payroll process for other APAC regions. Key Responsibilities: Process monthly payroll for employees, ensuring compliance with Indian labor laws and company policies. Collect and verify variable inputs including attendance, bonuses, reimbursements, LOPs, and shift allowances. Manage payroll systems and liaise with HRMS platforms such as Paybooks, Keka, Zoho Payroll, GreytHR etc. Ensure timely payments of statutory dues such as PF, ESI, Professional Tax, TDS, Gratuity, and Labour Welfare Fund. Handle onboarding sessions for New Hires. Handle regular payroll processes including full & final settlements, leave encashments, and gratuity calculations. Coordinate with HR and Finance teams on investment declarations, tax planning, and Form 16 issuance. Maintain and audit payroll records and employee data with a strong focus on data privacy and accuracy. Generate payroll reports for finance reconciliation and statutory returns (Form 24Q, etc.). Support internal and statutory audits related to payroll. Manage payroll-related reconciliations including salary registers, bank advice, and accounting entries. Collaborate with external payroll vendors and consultants, ensuring service-level agreements are met. Support internal book closure activities Play a key role in general process improvements. Assist in documentation and monitoring of internal controls. Prepare and maintain accounting process documentation. Support other ad hoc analyses and projects, as needed. Required Qualifications: Bachelors degree in commerce, Accounting, HR, or related field. Preferred MBA or Diploma in finance or related work. 3–7 years of payroll processing experience, preferably in the IT/software industry. Proficient in Indian statutory compliance – PF, ESI, PT, TDS, and Gratuity. Advanced Excel skills and experience with payroll software (e.g., Paybooks, GreytHR, Keka, Zoho Payroll). Preferred Skills: Strong analytical skills with high attention to detail and ability to multi-task effectively. Excellent verbal and written communication skills. Ability to handle confidential information with integrity. Experience in handling payroll for 100+ employees in a tech/startup environment. Knowledge of state-specific labor law variations (especially Karnataka). Familiarity with equity compensation processing. Proactive approach and the ability to learn quickly in a fast-paced environment A strong work ethic and exceptional organization skills Proven ability to perform under deadlines Dependable and willingness to work with our cross-border teams beyond local business hours, whenever required

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida and Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Blended process) Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 15k to 25k In Hand.Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @ 8090893336 Deepanshi Pathak NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893336 Deepanshi Pathak Regards, Deepanshi Pathak Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess