28 Resolving Queries Jobs

You will be working as a Customer Support Executive (CSE) in Chennai, Kovilambakkam. Your primary responsibilities will include: - Handling customer calls, resolving their queries, and providing excellent service. - Making outbound calls to customers for sales, collections, or other purposes. - Processing customer requests and updating records accordingly. - Maintaining accurate records of all interactions with customers. Qualification Required: - Only Freshers can apply. - Any Graduates are eligible to apply. The company offers a take-home salary of 15K. You will be working full-time with a day shift schedule. Additionally, you will be entitled to benefits such as Provident Fund and perform...

As a candidate for this position, you will be responsible for the following tasks: - Answering calls and resolving queries about products - Lead conversion for pre-approved loan products - Collection of lead data from existing or potential customers on products other than pre-approved loans - Conveying verbal acknowledgments of offers to the Sales group for closing the leads - Maintaining quality service by adhering to organizational guidelines - Reaching out to potential or existing clients to provide them with information about product descriptions, offers, and campaigns using pre-defined scripts - Obtaining customer feedback and addressing any queries or complaints You should have the fol...

**Job Description:** As a Telecaller at our company, your main responsibility will be to interact with customers over the phone, providing information about our products and services. You will be required to contact both existing and potential customers using prepared scripts, gather relevant customer information, understand their needs, and offer appropriate solutions. Additionally, you will record sales calls, process orders, and maintain customer databases efficiently. Your role will also involve resolving customer queries and issues in a professional manner. **Key Responsibilities:** - Answer phones and explain products and services to customers. - Contact existing and potential customer...

As a candidate, you are being offered an exciting opportunity to join a dynamic team in the POS business. Your role will involve the following responsibilities: - Recruitment of 4 manpower at Chennai, Mumbai, Delhi, and Bhuvaneswar, specifically with experience in the POS business and leading POS brokers/insurers. - Developing SME business from partners on a monthly basis. - Handling SME business segments including Health and Motor insurance. - Ensuring renewal retention through regular follow-ups with partners. - Providing various general quotations for Motor and all non-motor products. - Conducting POS portal training for agents and providing guidance. - Resolving agent queries related to ...

As a Homeopathy Doctor in Nashik, Maharashtra, your role involves the following responsibilities: - Carry out initial consultations with patients to learn their detailed case history - Decide on the best use of homeopathic remedies to treat a range of conditions - Instruct patients about the use and effects of particular remedies and respond to any queries they may have - Keep detailed clinical notes and records for each patient - Contact existing Patients as well as prospective Patients using scripts - Obtain Patient information and other relevant data - Ask questions to the Patient and understand their specifications - Resolve queries and issues related to the Medicines and services Qualif...

As an ESS Analyst, your role will involve in Invoice entry and processing within agreed timeline and accuracy as per the Service Level for Utility Invoices. You will be following process documentation while working on Daily invoice entry & Quality Audit, as well as performing day-to-day maintenance of the general mailbox. Additionally, you will be responsible for preparing system-driven reports to be sent to the business line at regular intervals, processing backup reports after data entry, and analyzing the reports to derive meaningful results. You will also prepare and review functional process documents, capturing exceptions while processing as required, recording received documentation a...

As an entry-level exempt role in Finance Administration, you will be responsible for owning process tasks and resolving queries in a timely manner. Your main focus will be ensuring that all data in the system is entered accurately for pricing, rebates, AP, AR, and Sell-Put Data. In addition, you will be expected to resolve complex customer account issues, engage with leaders on critical business decisions, and provide new associate training. There may also be opportunities to provide additional support to the Finance manager/supervisor on team management. Qualifications required for this role include a degree or a degree-seeking candidate in Finance, Accounting, Economics, or a related field...

Role Overview: You will be responsible for preparing financial records, statements, tax returns, and compliance reports for Australian clients. Your core accounting tasks will include coding, posting, journal entries, bank reconciliations, and GST compliance. Additionally, you will maintain the Fixed Asset Register and prepare monthly financial reports. It is crucial to address review points promptly and deliver high-quality outputs. Key Responsibilities: - Prepare financial records, statements, tax returns, and compliance reports for Australian clients - Perform core accounting tasks such as coding, posting, journal entries, bank reconciliations, and GST compliance - Maintain Fixed Asset Re...

As a Management Trainee at Genpact, you will play a crucial role in processing invoices with PO & Non PO, reconciling processed work, and ensuring production planning on a daily basis. Your responsibilities will also include: - Demonstrating good knowledge of excel reports such as Pivot table, formulas, formatting, and data cleansing - Resolving queries related to wrong posting, reversal, and corrections - Supporting team members in processing corrections by clarifying doubts and confusions - Ensuring that SOPs are reviewed frequently and updated post-client signoff - Researching and completing compliance reports for areas defined as controls by the client - Utilizing multiple systems and pr...

As an intern at Early Steps Academy, you will have the opportunity to be involved in various day-to-day responsibilities to support the smooth operation of live sessions and enhance customer engagement. Your main responsibilities will include: - Coordinating live sessions: You will be responsible for managing the scheduling, logistics, and technical aspects of live sessions to ensure they run smoothly and adhere to the established timetable. - Engaging with customers: Address any concerns or questions from customers promptly and accurately to enhance their overall experience on the platform. - Resolving queries: Respond efficiently to customer queries via email, chat, or phone, providing cle...

As a Customer Care Assistant at our company located in Vanagaram, Chennai, your role will involve handling customer calls in Hindi and English, resolving their queries, and providing excellent service. You will also be responsible for making outbound calls to customers for sales, collections, or other purposes, processing customer requests, and updating records accurately. Key Responsibilities: - Handle customer calls, resolve their queries, and provide excellent service. - Make outbound calls to customers for sales, collections, or other purposes. - Process customer requests and update records accordingly. - Maintain accurate records of all interactions with customers. Qualifications Requir...

Role Overview: As a Customer Support Executive (CSE) in Chennai, Kovilambakkam, you will be responsible for handling customer calls, resolving queries, and providing excellent service. Additionally, you will be making outbound calls to customers for sales, collections, or other purposes. Your role will also involve processing customer requests and updating records accurately to ensure smooth operations. Key Responsibilities: - Handling customer calls, resolving queries, and providing excellent service. - Making outbound calls to customers for sales, collections, or other purposes. - Processing customer requests and updating records accordingly. - Maintaining accurate records of all interacti...

Role Overview: As a member of the team at Supernova, you will play a crucial role in supporting learners and parents on their journey towards improving spoken English skills. Your primary responsibilities will include: Key Responsibilities: - Supporting learners and parents by making daily outbound calls and attending inbound calls, with an average of 100 outbound and 40-50 inbound calls per day. - Providing feedback via chat to help students improve their spoken English skills. - Resolving queries from students and parents, both inbound and outbound, to ensure their concerns are addressed effectively. - Reconnecting with inactive users to encourage progress and engagement with the program. ...

Job Title: Payroll Specialist Location: Bangalore, India Department: Finance and accounting Reports To: Senior Manager -Accounting Job Type: Full-time / Permanent Job Summary: We are seeking an experienced and detail-oriented Payroll Specialist to manage end-to-end payroll operations for our growing India entity. Based in Bangalore, this role ensures timely and accurate payroll processing, compliance with Indian statutory regulations, and collaboration with HR, Finance, and external vendors. The ideal candidate will have strong knowledge of Indian payroll regulations and experience handling payroll in a fast-paced technology environment. The candidate may also be required to assist in the pa...

As a candidate for the position, you will be responsible for the following: - Recruitment of new SME POSP license agents - Developing SME business from partners on a monthly basis - Handling SME Business as well as Health and Motor insurance products - Following up on renewal retention with partners every month - Providing all types of general quotations for Motor and all non-motor products - Conducting POS portal training for agents and providing guidance - Resolving agent queries related to commission and claims - Visiting agent offices for business meetings and participating in joint calls - Following up and coordinating with all insurance companies for RFQ quotes If you are interested in...

Role Overview: The Sales and Operations Intern position at Learn with Fraternity Pvt. Ltd. offers a dynamic opportunity for individuals who are eager to contribute to business development and operational activities. This role provides a hands-on experience in sales strategy, lead generation, client interaction, and backend coordination, providing valuable insights into the operations of a growing EdTech business. Key Responsibilities: - Work closely with the sales team to identify and qualify leads through research and outreach. - Communicate with potential clients/students via email, phone, or chat, and support in pitching educational programs while converting leads. - Maintain and update C...

TECH MAHINDRA IS HIRING FOR AUSTIALIAN VOICE AND CHAT PROCESS -EXPERIENCED OPENINGS FOR VOICE AND CHAT PROCESS !!! TECH MAHINDRA LIMITED offers you an opportunity to join one of India's largest international telecom BPOs. Key Responsibilities: Voice Process and Chat process Provide excellent customer service to clients across different time zones Resolve customer queries effectively and efficiently Demonstrate strong communication and interpersonal skills LOCATION : Yerwada, Pune, Maharashtra Age Limit- 18 To 42 Years Eligibility: Excellent communication skills HSC/Graduate candidates with minimum 6 months international voice and chat experience in a BPO. Ex-Employees can also apply, subject...

Role Overview: You are a proactive and performance-driven Customer Success Executive responsible for representing our SaaS product to global customers during night shift operations. Your role involves handling sales-oriented conversations such as upselling, converting leads, and onboarding, as well as service-related tasks like resolving queries, assisting with product configuration, usage, and ensuring customer satisfaction. Key Responsibilities: - Provide prompt, clear, and professional responses to customer inquiries via email, chat, or calls during night shift hours - Troubleshoot basic technical issues and monitor customer usage to ensure successful product adoption - Identify opportuni...

You are invited to join our dynamic team as a Female Telecaller / Customer Support Executive. In this role, you will handle both inbound and outbound calls, assisting customers with their queries and ensuring a seamless customer service experience. Your key responsibilities will include making outbound calls to potential customers, addressing incoming inquiries through calls, chats, or emails, providing clear explanations of our products/services, and maintaining customer records in an efficient manner. This is a full-time position with a day shift schedule, specifically open to female candidates. Proficiency in Hindi and English languages is preferred for effective communication with custom...

As a Telecaller at our company, you will be responsible for answering phones and providing detailed information about our products and services to both existing and potential customers. You will use scripts to contact customers, gather relevant information, understand their needs, and suggest appropriate solutions based on their requirements. Your role will also involve resolving product-related queries, recording sales calls, and processing customer orders professionally. To excel in this role, you should have a high school diploma or equivalent and prior experience in a similar sales position. Professional certification in sales and marketing would be advantageous. Strong interpersonal and...

You are hiring a Customer Support Executive (CSE) with 1 to 5 years of experience in office staff, tele-calling, or customer relationship roles. In this position, you will be responsible for various office tasks and should be willing to perform any clerical duties as per the office procedures. Your key responsibilities will include assisting students with admissions for different courses and counseling them by providing necessary information about academic programs. To excel in this role, you must have excellent verbal and written communication skills. A career-oriented mindset is essential, and you should be comfortable with making outbound calls, handling incoming calls, resolving queries,...

As a Homeopathy Doctor based in Nashik, Maharashtra, your main responsibilities will include carrying out initial consultations with patients to gather detailed case histories, determining the most suitable homeopathic remedies for various conditions, and providing guidance to patients on the usage and effects of specific remedies while addressing any concerns they may have. You will also be required to maintain comprehensive clinical notes and records for each patient. In addition to this, you will be responsible for contacting both existing and potential patients through designated scripts, collecting relevant patient information, and eliciting specifics from patients by asking pertinent q...

Hiring For Chat Support Executives Provide exceptional support to customers through chat, resolving queries promptly and efficiently. Ensure adherence to company policies and quality standards during interactions. Required Candidate profile Education: Graduate in any discipline. Experience: Minimum 1 year of experience international chat support ( On Papers ) Willing to Work In Rotational Shifts

As an educational portal dedicated to helping students find the best colleges in India and abroad, Collegedunia is committed to providing valuable resources for college research, exam preparation tips, application processes, and insights into campus life. Since our inception in 2014, Collegedunia has consistently been recognized as the top-ranked portal in education by Similar Web. We are currently seeking a talented Junior Associate Counsellor to join our dynamic and passionate team during this exciting phase of growth. In this role, you will play a vital role in guiding students through their educational journey, from the initial inquiry and profile evaluation, to the final admission and o...

As a Relationship Manager at Canara Hsbc Life Insurance Company Limited in the Banca channel, your primary responsibility will be to build and maintain strong relationships with existing clients while also expanding the client base. You will be provided with leads and expected to engage in cold calling based on this data. Resolving customer queries and handling walk-in customers will also be part of your daily tasks. To excel in this role, you must be a graduate with a passing certificate, preferably with a minimum of 1 to 2+ years of experience in life insurance sales. The age limit for this position is up to 38 years. This is a full-time, permanent position that requires you to be present ...