Customer Services Executive (Voice & Non-Voice Process) Staff India Consultancy

0.0 - 4.0 years

0 Lacs

vadodara, gujarat

On-site

Role Overview: As a Customer Services Executive, you will be responsible for handling both inbound and outbound customer calls professionally. You will respond to customer inquiries through various communication channels like calls, emails, and chat. Additionally, resolving product or service issues by understanding customer complaints and offering suitable solutions will be a key part of your role. It is essential to maintain accurate records of customer interactions and follow-up actions while striving to meet both individual and team performance targets. Key Responsibilities: - Handle both inbound and outbound customer calls in a professional manner - Respond to customer inquiries through...

Posted 4 days ago

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