97 Resolving Jobs

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 7.5lks Two way transport call aditi@7795311459 call pooja@9886112704 call manish@7848820049 call renuka@7483101122

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 7.5lks Two way transport call aditi@7795311459 call pooja@9886112704 call manish@7848820049 call renuka@7483101122

Role & responsibilities Response, diagnosis, resolution and tracking by phone, email, chat of customer support queries; (b) Maintain response and resolution speed as defined by Service Level Objective (SLO/s); (c) Keep high customer satisfaction scores and follow quality standards in 90% of cases; (d) Use existing knowledge base to provide a customer facing root cause assessment; and (e) Provide customer facing bug progress summary using available tools and platforms. Preferred candidate profile Mandatory Skills Good Comm skill(verbal /Written) Typing skill (typing skills (Min 60 to 80 WPM)) Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. Knowledge on any Ticketing tool , ITIL knowledge Good to have Exp 6+ months of experience in infra , Storage, Service Desk Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet) Google Workspace Administrator certification it would be great advantage.

Greetings from Ignites Human Capital Services Graduate Freshers Experienced Freshers 30k Experienced:38k call hr anusha@7815982900 call Anjum@7795311458 call aditi@7795311459

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call Renuka@7795311104 call Anusha@7815982900 call Harshitha@7848820045 call mayur@9343402211 call misha@7848820042 call aditi@7795311459

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call Renuka@7795311104 call Harshitha@7848820045 call mayur@9343402211 call misha@7848820042 call aditi@7795311459

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call Renuka@7795311104 call Harshitha@7848820045 call mayur@9343402211 call aditi@7795311459

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call Renuka@7795311104 call manish@7848820049 call mayur@9343402211 call aditi@7795311459

The Customer Success Services (CSS) is a unit within the Oracle Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. The CSS services team sells from a broad IT-services portfolio both on a fixed price and T&M basis. These services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations" Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS boasts industry-leading expertise with the highest customer satisfaction to support organizations" business every step of the way. Job Responsibilities: - Ensuring overall governance and technical service delivery for customers. - Assisting customers in maximizing the business value of their Oracle investments while minimizing risks. - Regularly interfacing with customers" IT teams either on-site or remotely. - Diagnosing and resolving moderate to complex technical issues related to Oracle Golden Gate. - Providing recommendations on the installation, maintenance, and best practices for Oracle Golden Gate. - Implementing repair solutions and workarounds for Golden Gate-related issues. - Working independently with minimal supervision while keeping management informed of progress. Mandatory Skills: - Minimum of 6+ years of strong experience with Oracle Golden Gate for cross-platform replication. - Expertise in the installation, configuration, and troubleshooting of Oracle Golden Gate. - Proficiency in diagnosing and resolving complex technical issues. - Ability to provide technical recommendations and best practices. - Strong communication and customer engagement skills. - Ability to work independently with minimal guidance.,

Process : Risk Lead & Fraud Lead Exp : Min 7 years Location :Chennai Package : 10 LPA Shift : Rotational Cab : NO Regards, Bhuvana bhuvana@jobseeks4u.com

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Anusha@7815982900 soumya@7848820047 aditi@7795311459

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory renuka@7483101122 call mayur@9343402211 call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli

Greetings from Ignites Human Capital Services Graduate freshers or Experienced can Apply call Suman@7848820047 call manish@7848820049 call namritha@7795311104 call aditi@7795311459 work location:Hebbal salary:52k

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 50k call pooja@9886112704 call monica@9886112583 kavya@7849020010 ruth@9590520040 indu@7848820046 aditi@7795311459

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya kavya@7849020010 ruth@9590520040 call harshitha@7848820045 call manish@7848820049

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory renuka@7483101122 call mayur@9343402211 call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli

Greetings from Ignites Human Capital Services Experience into 6 months bpo experience call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli salary:30k

Greetings from Ignites Human Capital Services Graduate with Experience into 6months health care is mandatory call aditi@7795311459 call Suman@7848820047 call manish@7848820049 call namritha@7795311104 Only Graduates can apply work location:Marathalli salary:30k

Greetings from Ignites Human Capital Services Graduate with Experience into 6months health care is mandatory call Suman@7848820047 call manish@7848820049 call namritha@7795311104 Only Graduates can apply work location:Bomnahalli salary:30k

Greetings from Ignites Human Capital Services Experience into 6months is health care is mandatory call renuka@7795311104 call misha@7848820042 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location salary:4.5lks

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call aditi@7795311459 call kavya@7849020010 call ruth@9590520040 call suman@7848820047 call hr pooja@9886112704 call manish@7848820049 call mayur@9343402211

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call hr Monica@7848820049 call pooja@9886112704 call aditi@7795311459

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call suman@7848820047 call mayur@9343402211 call aditi@7795311459

Greetings from Ignites Human Capital Services Experience into 6 months bpo experience call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli salary:30k

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory renuka@7483101122 call mayur@9343402211 call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli