International Customer care-Non-Voice &Chat Process Kvc Consultants Ltd

0.0 - 4.0 years

0 - 4 Lacs

gurgaon, haryana, india

On-site

We are seeking Graduate Freshers interested in an International Customer Care - Non-Voice & Chat Process role at KVC Consultants Ltd. You will provide exceptional support to international customers through chat, ensuring high-quality interactions and effective issue resolution. Roles and Responsibilities: Provide customer support through non-voice and chat channels . Offer exceptional support while communicating and assisting international customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. Resolve tickets by analyzing customer-reported information to identify problems and concerns, providing accurate and timely solutions. Skills ...

Posted 1 week ago

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Sr IT Associate Americana Restaurants

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The IT Senior Associate plays a crucial role in ensuring smooth technology operations by providing Level 1 support for systems, software, and hardware. Your primary responsibility will be to promptly resolve customer issues, collaborate with vendors for advanced support, and oversee hardware/software staging and maintenance. You will also conduct site surveys, maintain testing environments, and support team initiatives as required. Your key responsibilities will include delivering Level 1 support for all technology components, emphasizing teamwork, service excellence, and timely issue resolution. Additionally, you will be involved in ghosting & imaging for PCs, terminals & KDS, resolving ser...

Posted 2 months ago

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